Four Points Flex by Sheraton Birmingham Jewellery Quarter

Clean room and friendly staff. No food however a few places within walking distance... no carpark means on street which is not free

So, it does what it says - a bedroom and a bathroom - very well No restaurant or anything , but they have negotiated deals with other - very local- hotels for food etc. Knowing this, I’d stay again

Excellent stay at this hotel. Convenient and although room is quite compact it was quite modern with lights, air con, heat and door controlled by app on phone. Even key cards for those not tech savvy. Only downside was lift was broken. Price was good and staff efficient and customer focussed.

Upon arrival informed lifts were broken heavy luggage to climb upstairs. Informed if did not like it could get a refund. Floor in room dirty. Shower was basically on top of the toilet. Would not recommend this particular hotel. Not value for money.

Bloc overall is a good, modern budget hotel with contemporary features. Apartment rooms are the best with good amenities including mini kitchen with fridge, coffee maker, microwave and sink. Staff on reception were very helpful. The only downside is there is no breakfast, but there are cafes a short walk away in the Jewelry Quarter

Lovely clean room. Loved the coffee machine in the lobby. Very comfortable stay.

Warm welcome from staff but lift was out of order so we had to carry heavy luggage up 3 flights of stairs. Room was clean and comfortable but shower did not work properly until I cleaned shower head to get good water flow otherwise an enjoyable overnight stay.

Despite offering Parking, there was no parking at all. I was just told there was an NCP for 27.00 a day. The room is tiny, an absolute shoe box. So much so the bed is boxed in on 3 sides. If there was a sexond person in the bed you would have to climb over them to get out. The bathroom is so small that is has to be a wet room, which then means everything in the room is soaking wet, including toilet rolls. Then you have to use a towel to dry the floor or have wet feet every time you use the bathroom. The shower head was filthy, black mold on it and not all the nozzles sprayed water as they were gunked up. The room had a window, but these cannot be opened. The room is controlled by your phone, which a cool gimic, though the room never got cool enough as the aircon would reset to 23degrees all the time. Poorly spund proofed. You could hear people talking in the corridors, even when they talked at a reasonable level. Id never entertain staying here again. Poor qualilty, no parking, rude staff.

Hotel review. Small overpriced room. This hotel managed some unique moments. Whilst stylist, it is an no food or drink hotel. A first. Had the most expensive room (211) per night per sq meter I have ever stayed in. The small wet room that required extra towels to dry the toilet. The king bed is 3/4 of the room. Set in an alcove so only one side of the bed is accessible, meaning climbing over my husband to get in and out. No bin, or drinks machine, only available if you paid the £55 to upgrade. Given the £1xx. The hotel boasts to be set in an up market area hence the price. But 5 minutes down the road is poor housing so dont understand price On welcome there was a person being sick in a bag on the reception floor for 5 minutes I dident say anything but mentioned to receptionist who said yes we are aware hes waiting for a taxi. They dident seem concerned No bin in room tbh no where to put rubbish so the hallways which are tiny are filled with rubbish towels and the hoover for the cleaner. Coffee machine downstairs priced at 1.50 for a standard drink. Also air-conditioning in rooms as no ventilation tiny room you go from hot to cold to cold to hot. Room price, a rip off of a room. I had just stayed in a huge room in the centre of Leeds for two nights for less. Nice staff good location. I recommend you pay the £35 or £55 to upgrade or find better for less. The local carparks are not associated with the bloc anymore so a hefty 28 pound for 24 hours

Paying £170 for one night no bar no real facilities nowhere near bars etc is absolutely not on! I booked through a link for a business meet up and didn’t really check it out first! Extremely disappointed!

This is one of the cleanest hotels in Birmingham. Very comfy beds and a fabulous wet room. Staff and friendly and helpful and it’s not too far from the city

clean room

Amazing and hotel and very very clean - will be coming again 😄😄😄😄😄

Upon arrival informed lifts were broken heavy luggage to climb upstairs. Informed if did not like it could get a refund. Floor in room dirty. Shower was basically on top of the toilet. Would not recommend this particular hotel. Not value for money.

Comfortable bed, towels and decent coffee facilities. Not too far from town. Very small bathroom and some areas needed upgrading/fixing. Our blind was broken and the window was very dirty.

Clean, modern, great location and friendly staff

Room was spotless and staff were nice and helpfull

Clean room, with friendly and helpful staff

Clean room, everything worked.

Uniqueness was access methods engine seeing sense of safety. Didn’t enjoy the shower dripping throughout day when I was out and toilet flow wet all night. Also window sill very dirty and sticky, otherwise, a good stay

Helpful staff friendly. Air con and controls were a bit of a puzzle and the bed was not very comfortable

Nice modern property within walking distance of the Metro. Noisy at night though, and the room was very warm. No parking either, which meant car parks 10 minute walk away or on street parking. Privacy was also a bit questionable. Opposite our window was a block of flats. We could see in to their homes and they could see into our room. The only option was a full blackout blind, which meant no natural light.

The room was ok but very small, bumped into the tv everytime i walked past, hated the wet room shower everytime i washed the whole toilet, sink everywhere was soaked, lift was working for the two nights we stayed so up and down from the top floor.

Nice room No windows but did not take away the quality of the room. Only complaint you could hear the people above stomping around at 7am

The room was small but cosy, very hot even with the air conditioning on. Bathroom was odd having a walk in shower with the toilet and sink in the same space. Hexk

Nice clean room. Comfortable bed. Big TV. Very modern. Very small for the price. Glass bathroom door means no privacy. Bathroom is a wet room so everything gets soaked. Good for single people.

Hotel in a good area with pubs, restaurants and cafe’s local. Our room was smaller than we imagined, bed was comfortable but there was a lack of area to hang clothes and no usb points to charge phones etc

Clean room, slightly small, shower is right next to the toilet there is not much room to move.

Very small room but comfortable bed , very clean and great value. Excellent location - would stay again

The hotel is basic but modern quick stay. Didn't expect such a small room and bathroom. Nice shower and air conditioning,and all room facilities can be controlled by your phone. Bed takes up half the room,but comfortable to sleep. Helpful staff at reception. Couldn't give 5 star's. Felt a bit Claustrophobic

Usually I have nothing but praise for this hotel however this stay was utterly disappointing, the initial staff upon my arrival were fabulous, very friendly and chatty, my room was lovely, the snacks a nice touch the bathroom however had an overwhelming smell of cigarettes, I found myself washing the walls (I was too tired to kick up a fuss), there was also a plastic bag over the smoke alarm (I removed it) the tablet in the bedroom was stuck on WhatsApp. I mentioned the bathroom to reception in the morning, he apologised and said he’d have the bathroom cleaned. My second evening the lights weren’t working at all nor were the tablets or the app, I informed the reception staff who eventually came to try and resolve it (unsuccessfully) and left me sat in a cold and dark room for over an hour, when I called reception again to find out what was going on I was told to pack my stuff and I’ll bring you a new key? The girl knocked on the door, held out a key card, said “here” and walked away. My new room had working lights, switches only as the tablets again weren’t working so the aircon wasn’t adjustable I phoned the reception to have the link resent for the new room but still didn’t work, I was too tired to care, my third night was no different to the second minus the additional snacks in the room, which is an added extra that’s paid for. Overall a very disappointing experience, your only credit was the girl on reception upon my arrival and the lad in the morning

Staff were very condescending and arrogant, room was FAR TOO SMALL and no facilities. We did not enjoy this stay

Loved my stay at Bloc it was very peaceful and no interruptions. When I arrived one of the lovely reception staff helped me with my bags and another changed my room as they explained the lift wasn't working and kindly changed my room to ground floor as I had heavy bags. 10/10 service will definitely stay again

We had a great stay at the hotel. The staff were fantastic and really helpful. We had to ask to move rooms due to the room next door smoking something which made a smell - staff were great and dealt with the situation very well. Really nice, quiet location with a reasonable priced xar

Staff were lovely, very friendly, always had a polite greeting as you left and entered. Hotel was clean and fresh and the location was ideal for the weekend we had planned.

The customer service welcome was awful and therefore that is my lasting impression.

Room is always great the room is very spacious and has what i need. Staff are always welcoming and help when needed as i had a few bags and one member always helps as sometimes the lift is out of service. Its a great stay for anyone coming out of birminghsm nirminghsm

I had a pleasant stay at Four Points Flex by Sheraton Birmingham Jewellery Quarter. The hotel was very clean, which made me feel comfortable right away. The staff were helpful when I had trouble with the room temperature on arrival, and they sorted it out quickly. Housekeeping were also very friendly and welcoming. Overall, a comfortable stay with great service.

Could not ask for better staff. The rooms are super clean and has everything you need. A super big thank you to the staff who went above and beyond to help me with partner in a wheelchair. Highly recommended.

The staff were so lovely and accommodating.

Really great location in the jewellery quarter 10 mins walk down the hill to St Paul’s tram station for easy access into the city Great value hotel clean tidy room Warm friendly welcoming helpful staff

Was not as close as advised on website ! I stay at a hotel in the mail box that states it’s 0.4 km from centre which takes Me 7-8 mins to walk! This hotel says it’s the the same distance but it take 25 mins to walk so Clearly the distance is incorrect not best please I have to say walls thin tv interaction great Netflix etc Staff wonderful

Great room easily accessible to Jewellery quarter

Staff were friendly, it was an easy check-in and check-out. The room was clean but rather small (not a problem if you just need a base and a place to sleep) The shower was great and lovely smelling toiletries. It's about a 15 minute walk to the city centre - a taxi is about the same time because of all the one way roads. A few nice places to eat and drink nearby.

Very nice hotel with easy access to the centre

Brilliant hotel nice quiet area Very handy for the team at St Paul’s tram station just a 5-10 min walk Tidy rooms good shower

The hotel is in a decent part of the city and easily accessible. Check-in was a breeze, with very friendly staff. The room was clean and cozy. Hopefully, I'll be back.

Great stay at this hotel. We always enjoy staying here as the rooms are great plus a great location, close to good restaurants and pubs.

Clean room, convenient for arena

Easy parking in the NCP carpark 2 minutes away which was very secure. 15 minute walk to the arena, 20 minute walk to the city centre. Lots of options for eating out. The room was perfect for a base - smaller than expected, but this was fine as we only needed somewhere to sleep after the concert. Room was immaculate, bed incredibly comfortable, smart tv and bottled water in the room, great size bath towels, shower was great. Overall, highly recommended, we will definitely be back for our next trip to the arena!

Very clean and modern room - it was compact but fine for an overnight stay. The electronic controls via your mobile phone are novel but a bit of a hassle - reception was available throughout my stay. There are breakfast options close to the hotel.

Clean room and friendly staff. No food however a few places within walking distance... no carpark means on street which is not free

So, it does what it says - a bedroom and a bathroom - very well No restaurant or anything , but they have negotiated deals with other - very local- hotels for food etc. Knowing this, I’d stay again

No restaurants / breakfast nearby

Bloc overall is a good, modern budget hotel with contemporary features. Apartment rooms are the best with good amenities including mini kitchen with fridge, coffee maker, microwave and sink. Staff on reception were very helpful. The only downside is there is no breakfast, but there are cafes a short walk away in the Jewelry Quarter

Lovely clean room. Loved the coffee machine in the lobby. Very comfortable stay.

All cool put the big problem was not coffe in the room &no restaurant very upset

Never heard of Bloc hotels . It was very clean and had good standards to detail Just wish tea and coffee was in the room.

The room was ok although next time i would definitely get a window room. All the staff were lovely and helpful. There was free water in the rooms but I think it would benefit from tea and coffee in the room.

could do with tea/coffee making facilities in room did pay £80 for room do not expect to have to pay extra for tea ot coffee