Name: Holiday Inn Express Grande Prairie by IHG
Address: 10226 117th Avenue, Grande Prairie, Alberta, CA
Price range: US$112–US$165 per night
Rating: 8.5

What guests think

Travellers describe Holiday Inn Express Grande Prairie by IHG as a clean hotel with spacious rooms and a convenient location near shopping and dining, though experiences vary around the pool's availability and occasional noise or maintenance hiccups.

Staff interactions are repeatedly praised for being courteous, helpful, and accommodating. Beds are comfortable, but some guests reported elevator or hallway noise and occasional issues like AC problems or slow-to-arrive hot water. Facilities see mixed feedback: the pool and hot tub are enjoyed when available, yet multiple reviews cite closures or limited hours; breakfast is generally well liked with hot options, though some found it basic. Expect a mostly comfortable, service-forward stay with occasional inconsistencies.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool and hot tub are popular when open, but several reviews report closures or limited hours. Parking is ample for many yet can feel tight when the hotel is full; there is no on-site EV charger.

Related guest reviews

8

Thomas

1 Aug 2024

·

Stayed 1 night

I liked the clean and modern atmosphere of the hotel. Did not like the fact that the pool is only open 10-10. Hardly gives you any time to swim in the morning before you have to check out.

10

Daniel

27 May 2023

·

Stayed 1 night

We stayed here and were extremely happy. Check in and out took 30 seconds. It was clean and quiet. Breakfast options included in price were amazing. Pool is huge and good hot tub. Our room was very clean. The staff were so nice. Highly recommend staying here!

2

Ernie

29 Dec 2025

·

Stayed 1 night

The Pool is the only reason we booked this hotel...IF you are going to say a Hotel has a pool perhaps it should be actually working????? We checked in then by the sign not by the employee I read the pool was not in operation. She said I could phone you & cancel which of course you DO NOT have a phone number so I am wondering if I can get any rebate on this room charge?

6

Lin

16 Aug 2025

·

Stayed 1 night

We arrived and asked when breakfast was and found out it is catered in hot. She told us 530 am it starts. We had to go to the airport at 5 so we decided to get breakfast at timmies but when we came down in the morning at 5 am breakfast was already there and no people were setting it up so it was there ready for a while. Accurate information would be nice. Breakfast was mediocre at best. The beds were soft but ok. The bathroom had specs of dirt on toilet paper and the counter had water puddles . The sink had hair so I cleaned the bathroom myself. The state of the building is old and the elevator creeks and made us nervous. Not impressed I don't think it's up to holiday in standards so we will stay elsewhere next time as the price is pretty high for what you get.

6

Shelley

1 Sept 2023

·

Stayed 2 nights

What i didnt like was it said there was a operational pool and it was closed

10

Lesa

6 Mar 2023

·

Stayed 1 night

Room was clean. Nice breakfast available in the morning. Staff were all very pleasant. Only issue would be that there’s not quite enough parking when the hotel is fully booked.

10

Angela

10 Aug 2025

·

Stayed 2 nights

Great stay, kids loved the pool. Beds and pillows were very comfortable!

8

Elaine

25 Aug 2023

·

Stayed 2 nights

Nice hotel, too bad the pool was not useable

10

Philip

8 Sept 2025

·

Stayed 1 night

The hotel was great, with a reasonable breakfast provided. There is no EV charger here, but they did allow me to plug into the 120v outlets overnight which gave me a slight top-up on level 1.

8

Jeff

5 Mar 2023

·

Stayed 1 night

Everything was great except parking. Parking lot is to small to for

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Cleanliness

Many guests describe clean rooms and well-kept common areas. However, several reviews report issues like dirty bathrooms or linens and occasional housekeeping misses.

Related guest reviews

6

Mitchell

28 Jul 2025

·

Stayed 1 night

Room not clean

10

Tom

7 Nov 2025

·

Stayed 1 night

Clean and nice

6

Lin

16 Aug 2025

·

Stayed 1 night

We arrived and asked when breakfast was and found out it is catered in hot. She told us 530 am it starts. We had to go to the airport at 5 so we decided to get breakfast at timmies but when we came down in the morning at 5 am breakfast was already there and no people were setting it up so it was there ready for a while. Accurate information would be nice. Breakfast was mediocre at best. The beds were soft but ok. The bathroom had specs of dirt on toilet paper and the counter had water puddles . The sink had hair so I cleaned the bathroom myself. The state of the building is old and the elevator creeks and made us nervous. Not impressed I don't think it's up to holiday in standards so we will stay elsewhere next time as the price is pretty high for what you get.

10

Amanda

30 Jun 2024

·

Stayed 1 night

Room was very clean and property was superb. Would stay again!!

6

Kerry

15 Oct 2023

·

Stayed 1 night

The sofa bed had a dirty sheet on it. The pool is to cold. Everything else was fine.

6

Safraaz

21 Nov 2025

·

Stayed 4 nights

I had issues with the cleanliness of my room in Sept - the bed had blood on it and when I told the front staff they brought me new sheets that I had to change my self. Also the clock had the wrong time and again when I told the front deck - I was told nothing can be done about it.

10

Colleen

19 Aug 2025

·

Stayed 1 night

Nice and clean, quiet, beds are fantastic

6

Tyson

20 May 2024

·

Stayed 1 night

Toilet bowl is not clean properly

8

Lori

3 Sept 2025

·

Stayed 2 nights

It was a very clean and quiet place.

8

Nicole

6 Jul 2025

·

Stayed 1 night

Staff were very friendly. Staff were cleaning light fixtures, tables in the hallways. Its nice to see a place that clean everything.

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Rooms

Rooms are spacious with comfortable beds and family-friendly suites. Some guests mention elevator or hallway noise and occasional maintenance issues such as noisy or faulty AC and delays for hot water; Wi-Fi problems were also noted.

Related guest reviews

10

Billy

22 Nov 2023

·

Stayed 2 nights

Nice big rooms

2

AI QI

17 Jul 2024

·

Stayed 1 night

elevator noise

8

Kimberley Gudrun

12 Nov 2025

·

Stayed 2 nights

The hotel itself is great, although oddly laid out with the elevators seemingly in another building. The staff was very accommodating, even though we really didn’t interact a lot. The breakfast was very typical of hotels that offer it as included, in other words very basic. Our room was spacious and clean, and had a small opening window which is great to get some fresh air into the room. Our air conditioner was noisy as all get out, so thankfully the window helped. One terrible thing was how long it took to get hot water, regardless of the time of days. We are talking at least three minutes, maybe closer to four, didn’t time it. That is unacceptable on a number of levels, mostly for us, wasting water. Even if you shower a couple of minutes after your partner you have to wait again. For this reason alone we would not stay there again.

8

Kyle

2 Jun 2024

·

Stayed 1 night

Easy check in, decent breakfast, the room with 2 queens and a pullout couch are huge are a great value

10

Cindy

28 Jul 2025

·

Stayed 3 nights

Room was very large. Excellent breakfast selection. No recycling bins in rooms for cans and bottles.

10

Kenneth W

21 Sept 2023

·

Stayed 2 nights

Newly renovated and very nicely done. Extremely friendly and helpful staff. Breakfast was very good. Would highly recommend this hotel to anyone.

6

Kaitlin

27 May 2024

·

Stayed 2 nights

The doors all slam and don't have a soft close, hard to get a full night sleep so bring ear plugs

8

Wilford Dino

12 Aug 2024

·

Stayed 1 night

Internet wifi problems.

4

Brady

1 May 2025

·

Stayed 1 night

It was not soundproof at all, the AC/Heater unit was non functioning. It was probably the least appealing place I've stayed at I might as well have been in the neighboring rooms.

10

Holly

26 Jul 2025

·

Stayed 1 night

Nice rooms. Had a suite. Perfect for a family.

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Service

Staff are frequently praised as friendly, accommodating, and responsive. A few experienced overbooking or room-assignment errors and rigid check-in policies, plus an isolated service lapse during a social event.

Related guest reviews

2

Suzanna

16 Mar 2025

·

Stayed 2 nights

I had booked two weeks prior for volleyball and when I checked in they said they had overbooked and moved me to a hotel 10 minutes away and with no pool and lesser quality rooms for same price. So my daughter didn’t stay so the her team. Very disappointed.

6

Michael

23 Jul 2025

·

Stayed 1 night

When I checked in the king suite I booked was not available and had to settle for a lesser room for the same money. Not pleased

10

Mike

10 Nov 2024

·

Stayed 1 night

Front desk staff was excellent.

6

Joseph

4 Aug 2023

·

Stayed 1 night

Once my wife and I got the right room it was comfortable and had a great sleep. Breakfast was delicious. At first we were given the wrong room than we had reserved, and then given a room with someone in it, which made an awkward encounter. However the staff was very apologetic and did their best to make things right. I understand that people are humans and we all make mistakes. So after that hassle things were great!

10

Ken

6 Jan 2024

·

Stayed 3 nights

Micky front desk was awsome to deal with Cleaning staff very helpful and accommodating Marilyn, the breakfast lady is super friendly, all round sweetheart

10

Kay

7 Jul 2025

·

Stayed 1 night

Nice staff

10

Marcie

25 Jul 2025

·

Stayed 2 nights

Everything was great! Staff were on top of things and were very helpful if we needed things.

10

Jayvin

14 Jul 2025

·

Stayed 1 night

Excellent Service

2

Stacy

28 Feb 2023

·

Stayed 1 night

Booked online with credit card, had photos of credit cards on phone. Wanted to check in with my two small children in the evening only to be told I had to have them(credit cards) there physically. How many of us have e- wallets now? I had pictures and ID or was more than willing to do “cash” deposit. Something so that I didn’t have to worry about my family and mines stay for the night. Needless to stay they wouldn’t work with me for anything. Went to Quality Inn next door and they even booked me a room based on only pictures. Terrible customer service Holiday Inn!!! Get with the times! And don’t leave a family hanging due to such a silly oversight! Won’t book with you again!

6

Ken

23 Nov 2023

·

Stayed 1 night

At check in they told me about the customer appreciation with free pizza and beer. I had three small slivers of pizza and when I went back for more, I was basically scowled at by the lady serving for asking for another piece. There was lots left over so I’m not sure what the problem was. Everything else was great.

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Location

Central and convenient for shopping and dining, with easy driving access. A few guests had trouble finding the correct property due to similarly named Holiday Inn locations.

Related guest reviews

8

Pamela

10 Apr 2023

·

Stayed 2 nights

The only problem was there are 2 properties with the same name and we went to the wrong one.

10

Bert

22 Apr 2024

·

Stayed 1 night

It’s located in an area with little traffic but everything needed is within a few minutes drive.

10

Rebecca

26 Jun 2025

·

Stayed 2 nights

Clean and centrally located

10

Kristina

21 Dec 2023

·

Stayed 2 nights

Taxi drivers need to assure which hotel is the correct one as I had a taxi take me to the wrong Holiday Inn causing me to call a taxi again to get to the Express.

10

Rick

18 May 2023

·

Stayed 2 nights

Very friendly staff, great hot breakfast. Lots of parking and close to shopping and dining options.

6

Joey

31 Jan 2025

·

Stayed 1 night

Very hard to find

10

Jackie

26 Aug 2024

·

Stayed 1 night

Central location

10

Paige

12 Mar 2025

·

Stayed 2 nights

Very central, staff was amazing.

10

Chris

22 Feb 2024

·

Stayed 1 night

Quick check in and nice rooms…. In the middle of Shopping Area

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Dining

Breakfast is generally good with hot options and occasional extras like a Tuesday pizza-and-beer social. Some found the selection basic or inconsistent on weekends.

Related guest reviews

10

Daniel

27 May 2023

·

Stayed 1 night

We stayed here and were extremely happy. Check in and out took 30 seconds. It was clean and quiet. Breakfast options included in price were amazing. Pool is huge and good hot tub. Our room was very clean. The staff were so nice. Highly recommend staying here!

10

Milton

27 Mar 2025

·

Stayed 2 nights

They offer a wonderful breakfast .We also arrived on a Tuesday and enjoyed pizza. All staff very friendly.

8

Landon

19 Sept 2023

·

Stayed 2 nights

Decent breakfast. Free Pizza and beer on tuesday night

8

Kimberley Gudrun

12 Nov 2025

·

Stayed 2 nights

The hotel itself is great, although oddly laid out with the elevators seemingly in another building. The staff was very accommodating, even though we really didn’t interact a lot. The breakfast was very typical of hotels that offer it as included, in other words very basic. Our room was spacious and clean, and had a small opening window which is great to get some fresh air into the room. Our air conditioner was noisy as all get out, so thankfully the window helped. One terrible thing was how long it took to get hot water, regardless of the time of days. We are talking at least three minutes, maybe closer to four, didn’t time it. That is unacceptable on a number of levels, mostly for us, wasting water. Even if you shower a couple of minutes after your partner you have to wait again. For this reason alone we would not stay there again.

10

Cindy

28 Jul 2025

·

Stayed 3 nights

Room was very large. Excellent breakfast selection. No recycling bins in rooms for cans and bottles.

6

Lin

16 Aug 2025

·

Stayed 1 night

We arrived and asked when breakfast was and found out it is catered in hot. She told us 530 am it starts. We had to go to the airport at 5 so we decided to get breakfast at timmies but when we came down in the morning at 5 am breakfast was already there and no people were setting it up so it was there ready for a while. Accurate information would be nice. Breakfast was mediocre at best. The beds were soft but ok. The bathroom had specs of dirt on toilet paper and the counter had water puddles . The sink had hair so I cleaned the bathroom myself. The state of the building is old and the elevator creeks and made us nervous. Not impressed I don't think it's up to holiday in standards so we will stay elsewhere next time as the price is pretty high for what you get.

10

Rick

18 May 2023

·

Stayed 2 nights

Very friendly staff, great hot breakfast. Lots of parking and close to shopping and dining options.

10

SHEENA

3 Nov 2025

·

Stayed 2 nights

Beautiful facility! Clean rooms, Spacious and great breakfast!

10

Ronald

3 Nov 2025

·

Stayed 3 nights

I didnt love the breakfast options on the weekend. They dont make bacon and by sunday it was the same things. I cant eat dairy so lots of options were cut out for me. I tried the sausages but they just werent the greatest imo. I prefer bacon. The staff were super friendly and accommodating. We switched hotels last minute and were glad we did. Emma our breakfast lady during the week was a gem to chat with. The front end staff were incredible, very friendly despite all the negative reviews about them. We spent 4 days there and not once was a staff member rude. The rooms smell and look clean and the beds were incredibly comfortable. Would stay here again any day!!

8

Esdra

10 Oct 2025

·

Stayed 2 nights

Great Breakfast

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Month	Average price
January	US$127
February	US$134
March	US$134
April	US$146
May	US$148
June	US$140
July	US$129
August	US$129
September	US$130
October	US$137
November	US$131
December	US$118

Su	Mo	Tu	We	Th	Fr	Sa
1	2 $140	3 $137	4 $137	5 $118	6 $119	7 $122
8 $118	9 $118	10 $118	11 $128	12 $153	13 $143	14 $132
15 $127	16 $139	17 $165	18 $162	19 $149	20 $137	21 $149
22 $128	23 $139	24 $163	25 $153	26 $142	27 $138	28 $149
29 $124	30 $132

Su	Mo	Tu	We	Th	Fr	Sa
		1 $146	2 $138	3 $123	4 $129	5 $131
6 $118	7 $134	8 $141	9 $134	10 $137	11 $126	12 $123
13 $115	14 $123	15 $140	16 $132	17 $123	18 $115	19 $118
20 $112	21 $128	22 $120	23 $123	24 $120	25 $115	26 $120
27 $112	28 $123	29 $123	30 $123	31 $120

Holiday Inn Express Grande Prairie by IHG

Prices for Holiday Inn Express Grande Prairie by IHG

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed with Sofa Bed

Suite, 1 King Bed (Spa)

Standard Room, Multiple Beds (Feature)

Standard Room

Standard Room, 1 King Bed, Accessible (Mobility)

Standard Room, 1 King Bed with Sofa Bed (Feature)

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed (Leisure)

Guest reviews of Holiday Inn Express Grande Prairie by IHG

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

Prices for upcoming dates