Name: Petaling Jaya Marriott Hotel
Address: 13 Jalan 16/11, Petaling Jaya, Selangor, Malaysia, Petaling Jaya, Selangor, Malaysia
Rating: 7.97

Guest reviews

8

Good

Based on 18,200 verified reviews

What guests think

AI-generated summary based on recent guest reviews

At Petaling Jaya Marriott Hotel, travellers frequently praise the generous room sizes and generally friendly staff, while recurring critiques cite ongoing renovations or aging facilities, weak air conditioning, and occasional housekeeping lapses that affect comfort.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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10

Jaan-Jang

14 Dec 2025

·

Stayed 2 nights

When we check in the hotel is under renovation. The room is very clean and nice, the staying was pleasant. Location is perfect because it has a MRT station Phileo Damansara in a walking distance. Nearby also has a 7-11 convenient store. Overall, the services are nice and room are clean and spacious.

2

Kin Yen

12 Dec 2025

·

Stayed 3 nights

The hotel was under renovation so it was super messy. The room was old and bedsheets and towels were stained. Shower didn’t provide hot water and drilling still took place at 9pm. Horrifying! Do not book this hotel. It’s really bad. I want to request for a refund seriously.

6

Philip

18 Nov 2025

·

Stayed 7 nights

The hotel was going through a renovation and was very noisy. The air con in the Gym was never switched on and it was very hot. The breakfast was good and the restaurant meals were really nice. The staff were helpful.

2

Chai Wah

29 Oct 2025

·

Stayed 1 night

1. I requested for King sized bed. The hotel only has 2 single bed room. What’s the point for myself, 1 single guy, to use 2 single beds? They reluctant to upgrade my room or compensate anything. 2. The staff knocked my room few times saying I ordered food. They didn’t call me. I suspect there’s something criminal and this I didn’t open the door. 3. Air-conditioning is bad. There’s no indicator what’s the room temperature. I felt so hot in the room. 4. The TV system is complicated and no instruction how to switch it on. 5. The bathtub is super slippery. No map is placed inside the bathtub for safety of hotel guests. 6. No shower gel or shampoo at bathtub area. 7. The receptionists are inexperienced and fail to handled scenarios like what happening at #1. Also, these guys never learn how to smile.

4

Nur Zuriati

21 Oct 2025

·

Stayed 1 night

Under Renovation so the facilities not at par with price. Should note the facility under renovation during online reservation

13 Jalan 16/11, Petaling Jaya, Selangor, Malaysia

Location

A stay at Petaling Jaya Marriott Hotel places you in the heart of Petaling Jaya, within a 10-minute drive of Malaysian Houses of Parliament and Perdana Botanical Gardens. This luxury hotel is 5.7 mi (9.2 km) from Merdeka Square and 6.2 mi (9.9 km) from Petaling Street Market.

University of Malaya(0.5 Miles)

3 Damansara(1.6 Miles)

The Starling Mall(2.4 Miles)

Atria Shopping Gallery(2.9 Miles)

Bangsar Shopping Village(2.5 Miles)

Kuala Lumpur Golf and Country Club(2.5 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Self parking is available on-site for a fee of MYR 6 per day. Valet parking is also offered at a fee of MYR 35 per day, which includes in/out privileges.

Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee of approximately MYR 88 for adults and MYR 44 for children. Children aged 4 and younger eat free breakfast.

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Late check-out is available for a fee, subject to availability.

Airport shuttle services are available for a fee of MYR 180 per person (one-way). Guests must contact the property 48 hours prior to arrival to arrange the transfer.

The property offers limited wheelchair accessibility, including step-free entrances and accessible facilities in public areas. However, specific details regarding room accessibility may vary.

The hotel is located in the heart of Petaling Jaya, within a 10-minute drive of the Malaysian Houses of Parliament and Perdana Botanical Gardens. It is approximately 5.7 miles (9.2 km) from Merdeka Square and 6.2 miles (9.9 km) from Petaling Street Market.

Yes, the property features an outdoor swimming pool, which is operational from 7:00 AM to 8:00 PM. The pool is seasonal and may have specific availability depending on the time of year.

Children are welcome at the property, and those aged 4 and younger can stay for free. Family rooms are available for accommodating families.

Petaling Jaya Marriott Hotel

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Property description

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