Paradisus by Meliá Cancún -All Inclusive
610 $
/ Nacht
Ø-Preis September
Preise für Paradisus by Meliá Cancún -All Inclusive
Reisedaten auswählen, um Preise und Verfügbarkeit anzuzeigen
610 $
/ Nacht
Ø-Preis September
Monatliche Durchschnittspreise
In Paradisus by Meliá Cancún -All Inclusive liegt der Preis pro Nacht im günstigsten Monat (Mai) durchschnittlich bei 413 $ und im teuersten Monat (Oktober) bei 701 $, basierend auf den letzten 12 Monaten.
| Monat | Durchschnittspreis |
|---|---|
| März | 536 $ |
| April | 431 $ |
| Mai | 413 $ |
| Juni | 422 $ |
| Juli | 432 $ |
| August | 461 $ |
| September | 610 $ |
| Oktober | 701 $ |
| November | 541 $ |
M
A
M
J
J
A
Sep · 610 $
S
O
N
Am teuersten: Oktober (ca. 701 $)
Am günstigsten: Mai (ca. 413 $)
Über diese Unterkunft
Entspann dich im Wellnessbereich, der Massagen, Körperbehandlungen und Gesichtsbehandlungen bietet. Wenn du eine Pause vom Golfspielen machen möchtest, stehen 4 Außenpools zur Verfügung. Diese Unterkunft bietet auch kostenloses WLAN, ein Co...
Annehmlichkeiten
Entspann dich im Wellnessbereich, der Massagen, Körperbehandlungen und Gesichtsbehandlungen bietet. Wenn du eine Pause vom Golfspielen machen möchtest, stehen 4 Außenpools zur Verfügung. Diese Unterkunft bietet auch kostenloses WLAN, ein Concierge-Service und Babysitting (gegen Gebühr).
Annehmlichkeiten für Geschäftsreisende
Zum Angebot gehören ein Businesscenter, ein Express-Check-out und ein Textilreinigungsservice. Für Veranstaltungen stehen folgende Einrichtungen zur Verfügung: ein Konferenzzentrum und Tagungsräume. Vor Ort gibt es Folgendes: Parken ohne Service (kostenlos).
Gastronomie
Entspann dich mit einem Cocktail der Strandbar oder der Poolbar oder suche eine der 7 Bars/Lounges auf.
Zimmer
Fühl dich in einem der 773 klimatisierten Zimmer mit kostenlose Minibar und LED-Fernseher wie zu Hause. Ein WLAN-Internetzugang (kostenlos) ist ebenso verfügbar wie Kabelempfang. Die Badezimmer verfügen über Duschen, Regenduschen und kostenlose Toilettenartikel. Zur Austattung gehören Telefone ebenso wie Safes und Schreibtische.
Standort
In Cancún (Zona Hotelera) gelegen, ist Paradisus Cancún – All Inclusive nur eine 5-minütige Fahrt von Luxury Avenue Boutique Mall und Museo Maya Ausgangspunkt entfernt. Diese Unterkunft in Strandnähe ist 3,4 km von Einkaufszentrum La Isla und 4,2 km von Ruinenstätte El Rey entfernt.
Was ist in der Nähe?
Aquaworld(0.2 Meilen)
Nichupté-Lagune(0.2 Meilen)
Oasis Arena(0.7 Meilen)
San Miguelito(0.8 Meilen)
Playa Ballenas(0.8 Meilen)
Maya-Museum von Cancún(1 Meilen)
Museo Maya Ausgangspunkt(1 Meilen)
Iberostar Cancun Golfplatz(1 Meilen)
Luxury Avenue Boutique Mall(1.4 Meilen)
Einkaufszentrum Kukulcan Plaza(1.5 Meilen)
Playa Marlin(1.8 Meilen)
Hotelzone Strände(1.8 Meilen)
Playa Delfines(1.9 Meilen)
Ruinenstätte El Rey(2.1 Meilen)
Museo Sensorial del Tequila(2.1 Meilen)
Flughafen Cancún (CUN)(11.1 Meilen)
Flughafen Tulum Intl. (TQO)(106.4 Meilen)
Parkmöglichkeiten
Restaurant
Pool
Zimmerservice
Tennisplätze
Reinigung
Standort
Kukulcan Boulevard Km 16.5, Avenida Kukulkan, Cancún, Benito Juárez, Bundesstaat Quintana Roo, Mexiko
Aquaworld (0.2 Meilen)
Nichupté-Lagune (0.2 Meilen)
Oasis Arena (0.7 Meilen)
San Miguelito (0.8 Meilen)
Playa Ballenas (0.8 Meilen)
Maya-Museum von Cancún (1 Meilen)
Zimmeroptionen
5
Premium Two Bedrooms Master Suite
Zimmerdetails
1 Großes Doppelbett
und 2 Französische Doppelbetten
Anzahl Schlafplätze 6
1097 ft²
KlimaanlageWLAN (kostenlos)Zustell- oder zusätzliche Betten (kostenlos)
8
The Reserve Adults Only Master Suite – Ocean View
Zimmerdetails
1 Großes Doppelbett
Anzahl Schlafplätze 3
646 ft²
KlimaanlageWLAN (kostenlos)Separates Wohnzimmer
6
The Reserve Adults Only Suite – Ocean View
Zimmerdetails
1 Großes Doppelbett
Anzahl Schlafplätze 3
592 ft²
KlimaanlageWLAN (kostenlos)Laptop im Arbeitsbereich
8
Governor Suite
Zimmerdetails
1 Großes Doppelbett
Anzahl Schlafplätze 3
KlimaanlageWLAN (kostenlos)Zustell- oder zusätzliche Betten (kostenlos)
6
The Reserve Adults Only Junior Suite – Ocean View
Zimmerdetails
1 Großes Doppelbett
Anzahl Schlafplätze 2
474 ft²
KlimaanlageWLAN (kostenlos)Laptop im Arbeitsbereich
5
Family Concierge Suite Sunset View
Zimmerdetails
2 Französische Doppelbetten
1 Großes Doppelbett
Anzahl Schlafplätze 3
KlimaanlageWLAN (kostenlos)Zustell- oder zusätzliche Betten (kostenlos)
6
Family Concierge Junior Suite Ocean View
Zimmerdetails
1 Großes Doppelbett
2 Französische Doppelbetten
Anzahl Schlafplätze 3
474 ft²
KlimaanlageWLAN (kostenlos)Zustell- oder zusätzliche Betten (kostenlos)
6
the Reserve Junior Suite Sunset View Adults Only
Zimmerdetails
1 Großes Doppelbett
2 Französische Doppelbetten
Anzahl Schlafplätze 3
474 ft²
KlimaanlageWLAN (kostenlos)Laptop im Arbeitsbereich
5
Premium Suite Sunset View
Zimmerdetails
1 Großes Doppelbett
2 Französische Doppelbetten
Anzahl Schlafplätze 3
559 ft²
KlimaanlageWLAN (kostenlos)Zustell- oder zusätzliche Betten (kostenlos)
5
the Reserve Suite Sunset View Adults Only
Zimmerdetails
1 Großes Doppelbett
Anzahl Schlafplätze 3
592 ft²
KlimaanlageWLAN (kostenlos)Laptop im Arbeitsbereich
5
Family Concierge Suite Ocean View
Zimmerdetails
2 Französische Doppelbetten
1 Großes Doppelbett
Anzahl Schlafplätze 3
592 ft²
KlimaanlageWLAN (kostenlos)Zustell- oder zusätzliche Betten (kostenlos)
6
Family Concierge Two Bedroom Sunset View
Zimmerdetails
1 Großes Doppelbett
und 2 Französische Doppelbetten
Anzahl Schlafplätze 6
KlimaanlageWLAN (kostenlos)Zustell- oder zusätzliche Betten (kostenlos)
5
Junior Suite Sunset View
Zimmerdetails
1 Großes Doppelbett
2 Französische Doppelbetten
Anzahl Schlafplätze 3
474 ft²
KlimaanlageWLAN (kostenlos)Zustell- oder zusätzliche Betten (kostenlos)
6
Junior Suite Ocean View
Zimmerdetails
1 Großes Doppelbett
2 Französische Doppelbetten
Anzahl Schlafplätze 3
474 ft²
KlimaanlageWLAN (kostenlos)Zustell- oder zusätzliche Betten (kostenlos)
7
the Reserve Master Suite Sunset View Adults Only
Zimmerdetails
1 Großes Doppelbett
Anzahl Schlafplätze 3
645 ft²
KlimaanlageWLAN (kostenlos)Separates Wohnzimmer
5
Premium Master Suite Sunset View
Zimmerdetails
1 Großes Doppelbett
2 Französische Doppelbetten
Anzahl Schlafplätze 3
656 ft²
KlimaanlageWLAN (kostenlos)Zustell- oder zusätzliche Betten (kostenlos)
5
Family Concierge Junior Suite Sunset View
Zimmerdetails
1 Großes Doppelbett
2 Französische Doppelbetten
Anzahl Schlafplätze 3
KlimaanlageWLAN (kostenlos)Zustell- oder zusätzliche Betten (kostenlos)
5
Family Concierge Two Bedroom Ocean View
Zimmerdetails
1 Großes Doppelbett
und 2 Französische Doppelbetten
Anzahl Schlafplätze 6
KlimaanlageWLAN (kostenlos)Zustell- oder zusätzliche Betten (kostenlos)
Gästebewertungen zu Paradisus by Meliá Cancún -All Inclusive
8.5
Sehr gut
Basierend auf 428 verifizierten Bewertungen
Wer übernachtet hier?
Geschäftlich
4%
Paar
41%
Familie
41%
Gruppe
11%
Alleinreisende
1%
Was Gäste sagen
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Gäste beschreiben das Paradisus Cancun All Inclusive - Große Wiedereröffnung steht kurz bevor als ein wunderschönes Strandresort mit freundlichem Personal, berichten aber auch von veralteten Zimmern und Instandhaltungsproblemen, einer gemischten Qualität des Essens mit schwierigen Reservierungen und zusätzlichen Gebühren für einige Leistungen.
Mehr erfahrenWar das hilfreich?
Was Gäste sagen
Gäste beschreiben das Paradisus Cancun All Inclusive - Große Wiedereröffnung steht kurz bevor als ein wunderschönes Strandresort mit freundlichem Personal, berichten aber auch von veralteten Zimmern und Instandhaltungsproblemen, einer gemischten Qualität des Essens mit schwierigen Reservierungen und zusätzlichen Gebühren für einige Leistungen.
Viele Gäste fanden die Anlage und die Gemeinschaftsbereiche sauber, obwohl wiederkehrende Berichte Schaben, Lecks und gelegentliche muffige Gerüche erwähnen. Pools und Strand sind ein Highlight, aber Liegen sind rar, wenn sie nicht frühzeitig reserviert werden, Cabanas kosten extra und die meisten Bars schließen um 23 Uhr. Erwarten Sie einen malerischen Aufenthalt mit herzlichem Service, aber stellen Sie sich auf ältere Zimmer und eine variable Verpflegung ein, während die Renovierungen ausstehen.
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Leistungen
Große Pools und ein breiter Strand sind herausragende Merkmale, mit einem eigenen Reserve-Bereich nur für Erwachsene und Familienaktivitäten. Zu den Nachteilen gehören knappe Liegen, wenn sie nicht frühzeitig beansprucht werden, kostenpflichtige Cabanas und die meisten Bars/Unterhaltungsangebote, die gegen 23 Uhr enden.
Ähnliche Gästebewertungen
8
Alvin
23. Mai 2025
·
Aufenthalt am 7 Nächte
Property needs an uplift. Pool was not 100% full and no beach service or loungers
Property needs an uplift. Pool was not 100% full and no beach service or loungers
8
Esmeralda
5. Mai 2025
·
Aufenthalt am 8 Nächte
Great hotel, ocean is beautiful but rough so if you are not a good swimmer or a child you cannot go in, pools are big clean but not enough pool chairs you have to go down early as soon as pool opens or at least by 8:30am to claim pool lounger chairs or else you will have no where to sit I’m not sure why they are all taken, and why there is not enough chairs for all guests, but this was an inconvenience, also there is no music by pools only when the entertainment staff is around and even then they are not constantly playing music, which is a bummer because music would be nice by the pool, especially on vacation. They should change that. food was good. Restaurants were good. Only issue I have ran into was that the breakfast buffet is very busy. There is a long line waiting to get into breakfast buffet so be aware of that. room service was awesome. Food from room service was awesome were very comfortable. Ocean view rooms very nice entertainment was OK. staff was good attentive. Overall resort was very beautiful love the lobby smells amazing throughout the lobby. The spa we did was nice. transportation is very easy, walkable location or can take bus for 1 US dollar anywhere. We did do one excursion to Isla Mujeres. It was the best part honestly was the boat ride. The island itself was OK very crowded sketchy kind of dirty the ocean though which was called north beach was amazing but do not expect to get anything for free. But overall great resort and great stay.
Great hotel, ocean is beautiful but rough so if you are not a good swimmer or a child you cannot go in, pools are big clean but not enough pool chairs you have to go down early as soon as pool opens or at least by 8:30am to claim pool lounger chairs or else you will have no where to sit I’m not sure why they are all taken, and why there is not enough chairs for all guests, but this was an inconvenience, also there is no music by pools only when the entertainment staff is around and even then they are not constantly playing music, which is a bummer because music would be nice by the pool, especially on vacation. They should change that. food was good. Restaurants were good. Only issue I have ran into was that the breakfast buffet is very busy. There is a long line waiting to get into breakfast buffet so be aware of that. room service was awesome. Food from room service was awesome were very comfortable. Ocean view rooms very nice entertainment was OK. staff was good attentive. Overall resort was very beautiful love the lobby smells amazing throughout the lobby. The spa we did was nice. transportation is very easy, walkable location or can take bus for 1 US dollar anywhere. We did do one excursion to Isla Mujeres. It was the best part honestly was the boat ride. The island itself was OK very crowded sketchy kind of dirty the ocean though which was called north beach was amazing but do not expect to get anything for free. But overall great resort and great stay.
6
Barry
5. Jan. 2025
·
Aufenthalt am 11 Nächte
There were not enough chairs/beds at the pools or the beach. This was a major negative for us and will mean that we will not return.
There were not enough chairs/beds at the pools or the beach. This was a major negative for us and will mean that we will not return.
6
Sheza Shahid
11. Mai 2025
·
Aufenthalt am 6 Nächte
We stayed for 6 nights. The resort is about to close down for a year to undergo extensive renovations which resulted in low occupancy. It was not very busy which was great but as a result the number of staff was also less and the service was inconsistent and quite poor in general. We upgraded to a Family Concierge suite when we arrived because the normal rooms had old dilapidated tubs for bathing and the “renovated” rooms had walk in showers. That was the only difference between the fully, newly renovated rooms and the old ones. However, upon upgrading our service did not really improve all that much. Due to the low capacity, no reservations were able to be made for the restaurants and so the wait times were about 30-40 minutes at high time. The shows were very low quality and the entertainment was nothing like what you would expect at a five star resort. We have stayed at Royaltons in the past and this was subpar in comparison. The only upside was their beach. However even that, on some days had seaweed but definitely not as much as other hotels in Riviera Maya strip. The beach was the only benefit of being at this resort, however even being able to sit on a Bali bed on the beach is a whole ordeal- we had a Bali bed included for one day with our upgrade to family concierge and even then, we can’t get ocean-facing ones or beachside ones. There is a premium cost for these- sadly they were never used during our stay which is a shame because that would have been redeeming.
We stayed for 6 nights. The resort is about to close down for a year to undergo extensive renovations which resulted in low occupancy. It was not very busy which was great but as a result the number of staff was also less and the service was inconsistent and quite poor in general. We upgraded to a Family Concierge suite when we arrived because the normal rooms had old dilapidated tubs for bathing and the “renovated” rooms had walk in showers. That was the only difference between the fully, newly renovated rooms and the old ones. However, upon upgrading our service did not really improve all that much. Due to the low capacity, no reservations were able to be made for the restaurants and so the wait times were about 30-40 minutes at high time. The shows were very low quality and the entertainment was nothing like what you would expect at a five star resort. We have stayed at Royaltons in the past and this was subpar in comparison. The only upside was their beach. However even that, on some days had seaweed but definitely not as much as other hotels in Riviera Maya strip. The beach was the only benefit of being at this resort, however even being able to sit on a Bali bed on the beach is a whole ordeal- we had a Bali bed included for one day with our upgrade to family concierge and even then, we can’t get ocean-facing ones or beachside ones. There is a premium cost for these- sadly they were never used during our stay which is a shame because that would have been redeeming.
6
Darren William
21. Feb. 2025
·
Aufenthalt am 6 Nächte
Overal great. There is no control of people saving lounge chairs around the pool or ocean.
Overal great. There is no control of people saving lounge chairs around the pool or ocean.
8
Monica
5. Dez. 2024
·
Aufenthalt am 4 Nächte
The property needs improvements. Everything closed after 11.00 pm .
The property needs improvements. Everything closed after 11.00 pm .
8
Rosella
3. Jan. 2025
·
Aufenthalt am 6 Nächte
Property needs some TLC. Need more pool chairs if you were not up by 7 am to get a chair good luck!! Ginger Bar staff were fantastic. Book the restaurants the buffet was Meh!! Location was great!!
Property needs some TLC. Need more pool chairs if you were not up by 7 am to get a chair good luck!! Ginger Bar staff were fantastic. Book the restaurants the buffet was Meh!! Location was great!!
8
Mudit
16. Apr. 2025
·
Aufenthalt am 4 Nächte
The property is amazing in terms of view, access, amenities, activities, food and much more. We really enjoyed our stay there. Althought the package was all inclusive but there were several things which incur additional cost for example beach beds, a few drinks (even coconut water) which I didn't like. The service was good but just a but slow.
The property is amazing in terms of view, access, amenities, activities, food and much more. We really enjoyed our stay there. Althought the package was all inclusive but there were several things which incur additional cost for example beach beds, a few drinks (even coconut water) which I didn't like. The service was good but just a but slow.
8
Robert
7. Apr. 2025
·
Aufenthalt am 7 Nächte
Although the selection of food at the buffet was exceptional, a good percentage of the food that was supposed to be temperature hot, was not. Just keeping the foods under hot lighting was insufficient. Although the pool was great, the depth of the main pool was too deep. I am 5’ 8’ and I had to stand on the tip of my toes most of the time in order for my chin not to be in the water (which is not comfortable for long periods of time). It was impossible to participate in the water Zumba classes. The room was spacious, but in dire need of updating. There were inadequate number of electrical outlets. Also, not compatible with current devices …. Example - cell phones, IPAD, computer etc. Except for what I stated above, the property was very nice and I would probably visit again.
Although the selection of food at the buffet was exceptional, a good percentage of the food that was supposed to be temperature hot, was not. Just keeping the foods under hot lighting was insufficient. Although the pool was great, the depth of the main pool was too deep. I am 5’ 8’ and I had to stand on the tip of my toes most of the time in order for my chin not to be in the water (which is not comfortable for long periods of time). It was impossible to participate in the water Zumba classes. The room was spacious, but in dire need of updating. There were inadequate number of electrical outlets. Also, not compatible with current devices …. Example - cell phones, IPAD, computer etc. Except for what I stated above, the property was very nice and I would probably visit again.
10
Jared
12. Apr. 2025
·
Aufenthalt am 7 Nächte
Staff were very friendly and were always willing to help. Room was cleaned everyday and no sand leftover, fridge always stocked, good food. Spa was very good and we got amazing service. Cabana on the pricey side but food was amazing. More NA beer and NA selection would be nice.
Staff were very friendly and were always willing to help. Room was cleaned everyday and no sand leftover, fridge always stocked, good food. Spa was very good and we got amazing service. Cabana on the pricey side but food was amazing. More NA beer and NA selection would be nice.
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Reinigung
Viele Bewertungen loben saubere Anlagen und Gemeinschaftsbereiche, aber mehrere Gäste berichten von Schaben, Lecks, muffigen Gerüchen und anderen Reinigungs- und Instandhaltungsproblemen.
Ähnliche Gästebewertungen
2
Ecaterina
4. Mai 2025
·
Aufenthalt am 6 Nächte
First of all, I want to mention that I’m not a picky vacationer. For me and my 3-year-old daughter, the most important things were the ability to relax on the beach and to have timely access to quality food. 1.Beach Access: Despite being at an all-inclusive resort, I was told I needed to pay $250 for a cabana because all the beach lounges were “reserved” — even though many were unoccupied. A staff member told me guests start claiming lounges as early as 4 a.m. I was not willing to wake up my toddler that early to compete for a place to relax. That same staff member then offered to reserve a spot for me — for cash — which felt inappropriate and unprofessional. 2. Dining Issues: The buffet experience was chaotic and unsanitary. The food selection was poor, and the conditions were far from clean. We waited 40 minutes in line just to be seated — again, not ideal when trying to keep a young child fed on a schedule. 3. Dinner Reservations: To have dinner at one of the restaurants, you had to reserve a table — which is a normal policy for all-inclusive resorts. However, I stood in line for one full hour trying to make a reservation, only to be told everything was fully booked for that evening. The only option offered was to pay out-of-pocket at a non-inclusive restaurant. Out of desperation, I went to the steakhouse to avoid another long buffet line and ended up spending $300. In the end, I had to book another hotel and leave.
First of all, I want to mention that I’m not a picky vacationer. For me and my 3-year-old daughter, the most important things were the ability to relax on the beach and to have timely access to quality food. 1.Beach Access: Despite being at an all-inclusive resort, I was told I needed to pay $250 for a cabana because all the beach lounges were “reserved” — even though many were unoccupied. A staff member told me guests start claiming lounges as early as 4 a.m. I was not willing to wake up my toddler that early to compete for a place to relax. That same staff member then offered to reserve a spot for me — for cash — which felt inappropriate and unprofessional. 2. Dining Issues: The buffet experience was chaotic and unsanitary. The food selection was poor, and the conditions were far from clean. We waited 40 minutes in line just to be seated — again, not ideal when trying to keep a young child fed on a schedule. 3. Dinner Reservations: To have dinner at one of the restaurants, you had to reserve a table — which is a normal policy for all-inclusive resorts. However, I stood in line for one full hour trying to make a reservation, only to be told everything was fully booked for that evening. The only option offered was to pay out-of-pocket at a non-inclusive restaurant. Out of desperation, I went to the steakhouse to avoid another long buffet line and ended up spending $300. In the end, I had to book another hotel and leave.
2
Brian Varela
2. Juni 2025
·
Aufenthalt am 4 Nächte
Do not stay at this property. The first day we got there we started by getting drink at the pool. The drinks tasted bad as if the water had something. We then went to dinner, the plates of food were in extremely small proportions, the food tasted bland and unseasoned. Later that night my stomach was upset by something I ate. The service was the only good thing. Once it turned night we went to our room where we found 2 cockroaches in our room. We immediately went to the front desk and asked for another room. Once given our new room we instantly checked everything and found a cockroach on the window curtains. We went to the front desk and asked for a complete refund which they did do, however, by then it was 12AM and no other place would let us book a room for the night as they asked to book it online but it was technically already the next day so we couldn’t book for that night. After some thinking, me and my wife decided we would uber to the airport and sleep the night there and head back home from how bad of an experience this place gave us. Thankfully our uber driver recommended a residence inn, and they had a room for the night. Don’t waste your money on this horrible place in dire need of renovations and pest control.
Do not stay at this property. The first day we got there we started by getting drink at the pool. The drinks tasted bad as if the water had something. We then went to dinner, the plates of food were in extremely small proportions, the food tasted bland and unseasoned. Later that night my stomach was upset by something I ate. The service was the only good thing. Once it turned night we went to our room where we found 2 cockroaches in our room. We immediately went to the front desk and asked for another room. Once given our new room we instantly checked everything and found a cockroach on the window curtains. We went to the front desk and asked for a complete refund which they did do, however, by then it was 12AM and no other place would let us book a room for the night as they asked to book it online but it was technically already the next day so we couldn’t book for that night. After some thinking, me and my wife decided we would uber to the airport and sleep the night there and head back home from how bad of an experience this place gave us. Thankfully our uber driver recommended a residence inn, and they had a room for the night. Don’t waste your money on this horrible place in dire need of renovations and pest control.
10
Jazmine
5. Juli 2025
·
Aufenthalt am 3 Nächte
Very clean and friendly staff
Very clean and friendly staff
2
Dalia
13. Jan. 2025
·
Aufenthalt am 6 Nächte
This property is less than a one star. My family and I moved 6 times because of the ROACH infestation, soiled mattresses and leaking ceiling with moldy walls. Unsanitary and Unhealthy conditions! My niece's son came back with bed bug bites. Hotel is closing down in May for renovations and they simply do not care. Staff does not care and very rude. I cried for two days straight. I have traveled quite a bit in my life and never saw the filth that I saw at this hotel. Mold on bread, roaches on fruit etc etc. Would never ever never stay at this resort ever again not even if they renovated it.
This property is less than a one star. My family and I moved 6 times because of the ROACH infestation, soiled mattresses and leaking ceiling with moldy walls. Unsanitary and Unhealthy conditions! My niece's son came back with bed bug bites. Hotel is closing down in May for renovations and they simply do not care. Staff does not care and very rude. I cried for two days straight. I have traveled quite a bit in my life and never saw the filth that I saw at this hotel. Mold on bread, roaches on fruit etc etc. Would never ever never stay at this resort ever again not even if they renovated it.
10
Megan
20. Juni 2025
·
Aufenthalt am 5 Nächte
Beautiful resort! Staff is super friendly and spaces were very clean.
Beautiful resort! Staff is super friendly and spaces were very clean.
2
ROBERTO
8. Mai 2025
·
Aufenthalt am 5 Nächte
Pésimo servicio. Se notaba que ya iban a cerrar el hotel: La mayoría del personal atendía con mala cara o fingían que no escuchaban cuando les hablabas. TODOS los días encontramos una cucaracha en el cuarto (diferente obvio). El primer día tuvimos que marcar 3 veces para que fueran a hacer la limpieza del cuarto como a las 3 pm. Pedimos una almohada extra el primer día y nos llegó la última noche y porque nos quejamos. Pedimos pantuflas que jamás llegaron. Dos trajes de baño de mi hijo desaparecieron misteriosamente del cuarto y pues “ni modo” no podían hacer nada
Pésimo servicio. Se notaba que ya iban a cerrar el hotel: La mayoría del personal atendía con mala cara o fingían que no escuchaban cuando les hablabas. TODOS los días encontramos una cucaracha en el cuarto (diferente obvio). El primer día tuvimos que marcar 3 veces para que fueran a hacer la limpieza del cuarto como a las 3 pm. Pedimos una almohada extra el primer día y nos llegó la última noche y porque nos quejamos. Pedimos pantuflas que jamás llegaron. Dos trajes de baño de mi hijo desaparecieron misteriosamente del cuarto y pues “ni modo” no podían hacer nada
10
Roberto R Pena
22. Mai 2025
·
Aufenthalt am 5 Nächte
Excellent attention from all the staff members. Many food options. Rooms very clean. The pool was great. Very recommended...
Excellent attention from all the staff members. Many food options. Rooms very clean. The pool was great. Very recommended...
4
Stephanie
2. Apr. 2025
·
Aufenthalt am 4 Nächte
Cockroach
Cockroach
4
Gurpinder
27. Apr. 2025
·
Aufenthalt am 7 Nächte
Food quality was poor , rooms were dirty we had a broken shower handle and a water leak outside our room door and this was an upgraded room I paid additional for with an ocean view . We requested a kettle which was denied and water bottles which seemed to be a difficult request as we have a 10 month old to wash her bottles and they would only give a few at a time. Terrible experience!
Food quality was poor , rooms were dirty we had a broken shower handle and a water leak outside our room door and this was an upgraded room I paid additional for with an ocean view . We requested a kettle which was denied and water bottles which seemed to be a difficult request as we have a 10 month old to wash her bottles and they would only give a few at a time. Terrible experience!
2
LaToya
1. Apr. 2025
·
Aufenthalt am 3 Nächte
DO NOT STAY AT PARADISUS CANCÚN. I read all the reviews and decided to take a chance and regret it. FAR FROM LUXURY. 3 star at best. Everything seemed great when I checked in until i got to my room to find roaches (the brown house roach - not an outdoor insect). I took pics/video to show front desk staff. The front desk supervisor, David, seemed annoyed when brought to his attention and refused to take a look at the pics. When he wanted to put us in the room right next door, we refused and asked to be placed on a different floor. He became visibly frustrated and keep asking why wouldn’t we stay in the room he suggested. Multiple times i had to say “because I’m not comfortable”. He kept saying the room is fine because it has been cleaned. I kept reminding him they thought the first room was fine/cleaned and it wasn’t. So after going back and forth another employee, Ceci, said she would help us. After a few hours, she found us another room on the 5th floor. This room smelled like they just exterminated so for the first hour n the room, I had to leave patio door and room door open to get the smell out. The room was VERY old and outdated, and didn’t have the same amenities as the first room but because we were tired of going back and forth with the supervisor and taking hours to get settled in, we decided to just tough it out. Food - the buffet restaurant food was “just ok”. Just tasty enough to fill the void. Customer service - TERRIBLE. Most staff don’t like their job
DO NOT STAY AT PARADISUS CANCÚN. I read all the reviews and decided to take a chance and regret it. FAR FROM LUXURY. 3 star at best. Everything seemed great when I checked in until i got to my room to find roaches (the brown house roach - not an outdoor insect). I took pics/video to show front desk staff. The front desk supervisor, David, seemed annoyed when brought to his attention and refused to take a look at the pics. When he wanted to put us in the room right next door, we refused and asked to be placed on a different floor. He became visibly frustrated and keep asking why wouldn’t we stay in the room he suggested. Multiple times i had to say “because I’m not comfortable”. He kept saying the room is fine because it has been cleaned. I kept reminding him they thought the first room was fine/cleaned and it wasn’t. So after going back and forth another employee, Ceci, said she would help us. After a few hours, she found us another room on the 5th floor. This room smelled like they just exterminated so for the first hour n the room, I had to leave patio door and room door open to get the smell out. The room was VERY old and outdated, and didn’t have the same amenities as the first room but because we were tired of going back and forth with the supervisor and taking hours to get settled in, we decided to just tough it out. Food - the buffet restaurant food was “just ok”. Just tasty enough to fill the void. Customer service - TERRIBLE. Most staff don’t like their job
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Zimmer
Die Zimmer werden häufig als veraltet und renovierungsbedürftig beschrieben, mit wiederkehrenden Problemen wie schwacher oder defekter Klimaanlage, Sanitärproblemen, abgenutzten Armaturen und begrenzten Steckdosen. Einige Gäste genossen nach einem Upgrade komfortable Aufenthalte und Meerblick.
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8
jude
4. Juni 2025
·
Aufenthalt am 3 Nächte
This property was beautiful. Some of the rooms are a bit dated but i realized they in the process of renovating the 2nd room we stay in was great . Lots of food options and activities to does. Will definitely recommend.
This property was beautiful. Some of the rooms are a bit dated but i realized they in the process of renovating the 2nd room we stay in was great . Lots of food options and activities to does. Will definitely recommend.
8
Miles
13. Mai 2025
·
Aufenthalt am 7 Nächte
Everything was great , only issue I had was the drain in the shower didn’t work so well, would be nice if they had a shuttle from the airport.
Everything was great , only issue I had was the drain in the shower didn’t work so well, would be nice if they had a shuttle from the airport.
6
angelica
4. März 2025
·
Aufenthalt am 6 Nächte
The property was great but the room was bad. A/C leaked all over the floor, we found a Roche, the mini fridge didn’t work. We lost power and tv would not work.
The property was great but the room was bad. A/C leaked all over the floor, we found a Roche, the mini fridge didn’t work. We lost power and tv would not work.
10
Kayla
20. Apr. 2025
·
Aufenthalt am 3 Nächte
Love the aesthetics of this property. The view outside and how some restaurants are designed is truly beautiful. Some staff were memorable and fun! The drinks at the lemon bar were awesome. Food was hit or miss most of the trip, which seems typical at resorts. The beds are comfortable and the room is clean, however, the plug in the bathroom kept going out and little touches were outdated and needed to be updated such as the tv and shower curtain.
Love the aesthetics of this property. The view outside and how some restaurants are designed is truly beautiful. Some staff were memorable and fun! The drinks at the lemon bar were awesome. Food was hit or miss most of the trip, which seems typical at resorts. The beds are comfortable and the room is clean, however, the plug in the bathroom kept going out and little touches were outdated and needed to be updated such as the tv and shower curtain.
4
Juan
1. Juni 2025
·
Aufenthalt am 4 Nächte
i like the hotel but needs big time renovation old school some places smell mold.
i like the hotel but needs big time renovation old school some places smell mold.
6
Malek
29. Nov. 2024
·
Aufenthalt am 5 Nächte
Rooms are very outdated and need to upgrade asap very old rooms with paint coming off
Rooms are very outdated and need to upgrade asap very old rooms with paint coming off
8
Stephanie
31. März 2025
·
Aufenthalt am 6 Nächte
Overall, the property was nice, although I don't know that we'd go back. The lobby was gorgeous and it had a great beach; however, the rooms definitely need some updating. We ended up changing rooms three times because of various issues - shower not working, sink not draining, tub leaking, etc. Also, the outlets in the room were touch and go. Most didn't work, and we ended up relying on the bathroom outlet to charge everything as that was the only ones that worked. The kids pool was great and ended up spending most days there as the main pool was so deep. To get to the swim up bar, you had to basically stand on your tiptoes or swim there. - there was literally no shallow end unless you were at the actual swim up bar.
Overall, the property was nice, although I don't know that we'd go back. The lobby was gorgeous and it had a great beach; however, the rooms definitely need some updating. We ended up changing rooms three times because of various issues - shower not working, sink not draining, tub leaking, etc. Also, the outlets in the room were touch and go. Most didn't work, and we ended up relying on the bathroom outlet to charge everything as that was the only ones that worked. The kids pool was great and ended up spending most days there as the main pool was so deep. To get to the swim up bar, you had to basically stand on your tiptoes or swim there. - there was literally no shallow end unless you were at the actual swim up bar.
4
Juan
21. Mai 2025
·
Aufenthalt am 4 Nächte
The AC does not work in any room. It was so hot and then when they gave me a new room, the AC STILL wasn’t working. So dumb
The AC does not work in any room. It was so hot and then when they gave me a new room, the AC STILL wasn’t working. So dumb
8
Robert
7. Apr. 2025
·
Aufenthalt am 7 Nächte
Although the selection of food at the buffet was exceptional, a good percentage of the food that was supposed to be temperature hot, was not. Just keeping the foods under hot lighting was insufficient. Although the pool was great, the depth of the main pool was too deep. I am 5’ 8’ and I had to stand on the tip of my toes most of the time in order for my chin not to be in the water (which is not comfortable for long periods of time). It was impossible to participate in the water Zumba classes. The room was spacious, but in dire need of updating. There were inadequate number of electrical outlets. Also, not compatible with current devices …. Example - cell phones, IPAD, computer etc. Except for what I stated above, the property was very nice and I would probably visit again.
Although the selection of food at the buffet was exceptional, a good percentage of the food that was supposed to be temperature hot, was not. Just keeping the foods under hot lighting was insufficient. Although the pool was great, the depth of the main pool was too deep. I am 5’ 8’ and I had to stand on the tip of my toes most of the time in order for my chin not to be in the water (which is not comfortable for long periods of time). It was impossible to participate in the water Zumba classes. The room was spacious, but in dire need of updating. There were inadequate number of electrical outlets. Also, not compatible with current devices …. Example - cell phones, IPAD, computer etc. Except for what I stated above, the property was very nice and I would probably visit again.
8
Mo
23. Dez. 2024
·
Aufenthalt am 3 Nächte
The main building music and dance are so loud until 5 am.
The main building music and dance are so loud until 5 am.
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Dienstleistung
Das Personal wird oft als freundlich, zuvorkommend und fleißig beschrieben – die Concierges erhalten häufig Lob. Manchmal führt Personalmangel zu langsamen Check-ins, uneinheitlicher Reaktionsfähigkeit und Schwierigkeiten bei der Reservierung von Restaurants.
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8
Juana
27. Mai 2025
·
Aufenthalt am 4 Nächte
The hotel is beautiful and the staff friendly and helpful, especially Gerardo in outside buffet area and the coffee lady!
The hotel is beautiful and the staff friendly and helpful, especially Gerardo in outside buffet area and the coffee lady!
8
Emily
25. Mai 2025
·
Aufenthalt am 4 Nächte
The customer service was outstanding! They didnt let us know the buffet was closed twice a week which made it hard to find dinner bc all the other restaurants had waiting lists.
The customer service was outstanding! They didnt let us know the buffet was closed twice a week which made it hard to find dinner bc all the other restaurants had waiting lists.
4
Brian
28. Mai 2025
·
Aufenthalt am 3 Nächte
We were not made aware that the property is about to close for a nine month renovation, property was under staffed but those who were still there where great.
We were not made aware that the property is about to close for a nine month renovation, property was under staffed but those who were still there where great.
6
Diana
27. Mai 2025
·
Aufenthalt am 4 Nächte
We loved the property feel and look. The staffing seemed short and often not available at the restaurants for refills. The guest services were rude and short when asked basic questions. One day we had 3 different room services come when we were trying to take showers, rest and kept insisting to come in and give us towels. Felt unsafe with the persistent knocking. Cancún is beautiful and activities were geared towards family not for adults only which felt short for staying on the adult only side.
We loved the property feel and look. The staffing seemed short and often not available at the restaurants for refills. The guest services were rude and short when asked basic questions. One day we had 3 different room services come when we were trying to take showers, rest and kept insisting to come in and give us towels. Felt unsafe with the persistent knocking. Cancún is beautiful and activities were geared towards family not for adults only which felt short for staying on the adult only side.
6
Valeria
25. März 2025
·
Aufenthalt am 4 Nächte
Check in process took about 1.5 hours. The actual hotel and staff were great. Beautiful pool, and views. However, getting reservations for restaurants that only took reservations was very hard. Many nights only had dinner options at 9:30. The bars all close at 11, and so does the lounge area. They should have at least one area open later. Food was good, but their system of doing things can definitely have improvements.
Check in process took about 1.5 hours. The actual hotel and staff were great. Beautiful pool, and views. However, getting reservations for restaurants that only took reservations was very hard. Many nights only had dinner options at 9:30. The bars all close at 11, and so does the lounge area. They should have at least one area open later. Food was good, but their system of doing things can definitely have improvements.
10
Marshan
29. Mai 2025
·
Aufenthalt am 4 Nächte
We had a wonderful stay! The staff were incredibly accommodating and friendly. There was a great selection of food, and the hotel's ambiance was warm and inviting. Highly recommended!
We had a wonderful stay! The staff were incredibly accommodating and friendly. There was a great selection of food, and the hotel's ambiance was warm and inviting. Highly recommended!
10
Joseph
26. Mai 2025
·
Aufenthalt am 7 Nächte
The Paradisus Cancun Resort is beautiful, always clean and very impressive! Every staff member was always so courteous from our early morning coffee station visit, to the staff at the pool and the waiters at the various restaurants. They could not do enough for you. There are a nice variety of restaurants on sight to choose from including a great buffet. For us It would have been useful if each individual restaurant posted on their door their hours of operation as well as a copy of their menu. We walked past these restaurants everyday on our way to the pool and it would have been helpful in planning our day. Lastly, we want to acknowledge the customer service staff as well as the bellhops for their friendly and efficient way of making our stay so enjoyable. Thank you to all!
The Paradisus Cancun Resort is beautiful, always clean and very impressive! Every staff member was always so courteous from our early morning coffee station visit, to the staff at the pool and the waiters at the various restaurants. They could not do enough for you. There are a nice variety of restaurants on sight to choose from including a great buffet. For us It would have been useful if each individual restaurant posted on their door their hours of operation as well as a copy of their menu. We walked past these restaurants everyday on our way to the pool and it would have been helpful in planning our day. Lastly, we want to acknowledge the customer service staff as well as the bellhops for their friendly and efficient way of making our stay so enjoyable. Thank you to all!
10
Rafael Alejandro
10. Mai 2025
·
Aufenthalt am 4 Nächte
It was a really awesome place and everything was amazing the only thing I would say they have to improve could be the food quality, it is good but I think the food is not at the same level from the other amenities, lastly the tvs, today everybody watch netflix, prime, hulu or others streaming services and not having a smart tv in a hotel like this is kind a miss. Just want to state again, everything was amazing but thise are just 2 small things that can be improved
It was a really awesome place and everything was amazing the only thing I would say they have to improve could be the food quality, it is good but I think the food is not at the same level from the other amenities, lastly the tvs, today everybody watch netflix, prime, hulu or others streaming services and not having a smart tv in a hotel like this is kind a miss. Just want to state again, everything was amazing but thise are just 2 small things that can be improved
10
Natasha
19. Mai 2025
·
Aufenthalt am 3 Nächte
It was the most wonderful stay we’ve ever had! From the receptionist Valeria who checked us in to the bellboys who assisted when we were leaving- the full staff was fabulous! We loved the property and our room upgrade was truly amazing! We were due for our honeymoon and a stay at Paradisus was just what we needed! We will be back! Thank you!
It was the most wonderful stay we’ve ever had! From the receptionist Valeria who checked us in to the bellboys who assisted when we were leaving- the full staff was fabulous! We loved the property and our room upgrade was truly amazing! We were due for our honeymoon and a stay at Paradisus was just what we needed! We will be back! Thank you!
4
Diane
4. Mai 2025
·
Aufenthalt am 7 Nächte
They are preparing to close for renovations with limited staffing and didn’t care about the existing guest services.
They are preparing to close for renovations with limited staffing and didn’t care about the existing guest services.
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Standort
Lage am Strand mit herrlichem Meerblick und guter Erreichbarkeit von Aquaworld und der Hotelzone; relativ nahe am Flughafen. Bequemer Ausgangspunkt für Aktivitäten vor Ort und die Erkundung nahegelegener Sehenswürdigkeiten.
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10
Jenny
11. Apr. 2025
·
Aufenthalt am 3 Nächte
I loved the view of the drive into the resort. So green and a beautiful water fountain. The view of the ocean on the back side was the best I’ve ever seen. The food in the restaurants was delicious and the service was amazing. Everyone is so friendly and accommodating. The activities staff was so fun at the pool. The pool bar staff are the real hero’s of this resort. They were running around all day long making our drinks and food. They deserve all the tips we gave them. We loved getting to know Daisy the pool kitty. She was so sweet. I looked forward to seeing her everyday. And last but not least. The best part of our trip was our butler Galdino. He made this trip for us the best. He got balloons for my friends birthday in her room. He made sure we had dinner reservations every night and that there was a dessert with a candle so we could sing her happy birthday. He was so attentive to us and messaged us on What’s app daily to stay connected. He was so kind to us. All of these things will help us make the easy choice to come back.
I loved the view of the drive into the resort. So green and a beautiful water fountain. The view of the ocean on the back side was the best I’ve ever seen. The food in the restaurants was delicious and the service was amazing. Everyone is so friendly and accommodating. The activities staff was so fun at the pool. The pool bar staff are the real hero’s of this resort. They were running around all day long making our drinks and food. They deserve all the tips we gave them. We loved getting to know Daisy the pool kitty. She was so sweet. I looked forward to seeing her everyday. And last but not least. The best part of our trip was our butler Galdino. He made this trip for us the best. He got balloons for my friends birthday in her room. He made sure we had dinner reservations every night and that there was a dessert with a candle so we could sing her happy birthday. He was so attentive to us and messaged us on What’s app daily to stay connected. He was so kind to us. All of these things will help us make the easy choice to come back.
8
Taha
16. Apr. 2025
·
Aufenthalt am 4 Nächte
Paradisus was an excellent choice. Me and my wife could not be more pleased. Beautiful resort perfect for relaxation. Not too over crowded but at the same time very energetic vibes all around. Aqua world for water activities is literally across the road, the resort is pretty close to the airport as well. The rooms are fine. We didn’t like the room we got initially and they kindly upgraded us to the premium suite which was breathtaking. Staff is very helpful. The buffet is good for an all inclusive. Lots of restaurants and food options.
Paradisus was an excellent choice. Me and my wife could not be more pleased. Beautiful resort perfect for relaxation. Not too over crowded but at the same time very energetic vibes all around. Aqua world for water activities is literally across the road, the resort is pretty close to the airport as well. The rooms are fine. We didn’t like the room we got initially and they kindly upgraded us to the premium suite which was breathtaking. Staff is very helpful. The buffet is good for an all inclusive. Lots of restaurants and food options.
10
Anthony Joseph
12. Mai 2025
·
Aufenthalt am 4 Nächte
Very nice stay, relaxing location further from the main Cancún tourist area, but also only a 10 minute car ride if you want to go towards there, staff was all very friendly and helpful with anything you would need. They also let us know they are about to do a massive renovation to the entire resort, will have to check it out again when it is updated.
Very nice stay, relaxing location further from the main Cancún tourist area, but also only a 10 minute car ride if you want to go towards there, staff was all very friendly and helpful with anything you would need. They also let us know they are about to do a massive renovation to the entire resort, will have to check it out again when it is updated.
10
Valeria
10. Dez. 2024
·
Aufenthalt am 4 Nächte
The property was beautiful, and everything was in a reasonable distance unlike those huge mega resorts. The staff was friendly, food was good and the beach was great. Highly reccomend
The property was beautiful, and everything was in a reasonable distance unlike those huge mega resorts. The staff was friendly, food was good and the beach was great. Highly reccomend
8
Robert
19. Mai 2025
·
Aufenthalt am 3 Nächte
Great property. Understand renovation soon which will be great. The location and the service couldn’t be better.
Great property. Understand renovation soon which will be great. The location and the service couldn’t be better.
8
Milandeep
7. März 2025
·
Aufenthalt am 5 Nächte
Excellent location….!!!
Excellent location….!!!
8
Ayde
23. März 2025
·
Aufenthalt am 5 Nächte
Beautiful hotel, dining and beachfront. Super clean restrooms by the pools and beach. Reservations needed for restaurants. Limited menu and portions on the reserved restaurants. Sal steak house not included in your stay. Malva international buffet have a variety of different foods but needs a bit of flavor. But overall very clean and beautiful.
Beautiful hotel, dining and beachfront. Super clean restrooms by the pools and beach. Reservations needed for restaurants. Limited menu and portions on the reserved restaurants. Sal steak house not included in your stay. Malva international buffet have a variety of different foods but needs a bit of flavor. But overall very clean and beautiful.
10
Navdeep Singh
19. Mai 2025
·
Aufenthalt am 6 Nächte
very relaxed environment, plenty of things to do on sight, good food options, beautiful views of the ocean
very relaxed environment, plenty of things to do on sight, good food options, beautiful views of the ocean
10
Nermin
19. Mai 2025
·
Aufenthalt am 4 Nächte
Resort is immaculate, clean, staff is friendly and nice! I would just love to start seeing antibacterial hand soap in resorts and hotels in general. But otherwise the resort is amazing and a must visit if heading to Cancun! Aqua world is also very easy going for activities and super fun crew!
Resort is immaculate, clean, staff is friendly and nice! I would just love to start seeing antibacterial hand soap in resorts and hotels in general. But otherwise the resort is amazing and a must visit if heading to Cancun! Aqua world is also very easy going for activities and super fun crew!
10
Alexander
4. Jan. 2025
·
Aufenthalt am 7 Nächte
Well maintained. Beautiful hanging vines inside the buildings. Excellent pools. Directly across the street from Aquaworld.
Well maintained. Beautiful hanging vines inside the buildings. Excellent pools. Directly across the street from Aquaworld.
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KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Gastronomie
Das Essen ist gemischt: Mehrere Restaurants erhalten Lob, aber das Buffet wird oft als durchschnittlich beschrieben, Reservierungen können schwer zu bekommen sein und für einige Speisen oder Einrichtungen fallen zusätzliche Gebühren an. Vegetarische Optionen sind in mehreren Bewertungen begrenzt.
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8
Emily
25. Mai 2025
·
Aufenthalt am 4 Nächte
The customer service was outstanding! They didnt let us know the buffet was closed twice a week which made it hard to find dinner bc all the other restaurants had waiting lists.
The customer service was outstanding! They didnt let us know the buffet was closed twice a week which made it hard to find dinner bc all the other restaurants had waiting lists.
4
Andrew
18. Apr. 2025
·
Aufenthalt am 3 Nächte
Disappointed with the experience - not worth the price. I had high expectations for this resort, but unfortunately, my stay was not as pleasant and enjoyable as I had hoped. To start, the service was a bit slow - from check-in to dining and daily room cleaning wouldn’t be completed until late afternoon. Every restaurant we went to took so long to the point we considered leaving. For someone who has been to numerous resorts throughout cancun, we had higher expectations. The food was mediocre at best. We booked specifically because it was all inclusive however, to our surprise, all menus had an upgrade for protein options. We decided to upgrade one meal for dinner and for the price, it simply was not worth it. Nonetheless, the buffet was our preference for the remainder of our stay. Additionally, to top it off, we found a huge cockroach on the bathroom sink. Again, I have stayed at plenty resorts and have never come across an experience like this. Unfortunately, it is not a place I would return to or recommend. I am not one to leave a review and genuinely wanted to enjoy my stay, but it fell short in several key areas.
Disappointed with the experience - not worth the price. I had high expectations for this resort, but unfortunately, my stay was not as pleasant and enjoyable as I had hoped. To start, the service was a bit slow - from check-in to dining and daily room cleaning wouldn’t be completed until late afternoon. Every restaurant we went to took so long to the point we considered leaving. For someone who has been to numerous resorts throughout cancun, we had higher expectations. The food was mediocre at best. We booked specifically because it was all inclusive however, to our surprise, all menus had an upgrade for protein options. We decided to upgrade one meal for dinner and for the price, it simply was not worth it. Nonetheless, the buffet was our preference for the remainder of our stay. Additionally, to top it off, we found a huge cockroach on the bathroom sink. Again, I have stayed at plenty resorts and have never come across an experience like this. Unfortunately, it is not a place I would return to or recommend. I am not one to leave a review and genuinely wanted to enjoy my stay, but it fell short in several key areas.
10
Lauren
22. März 2025
·
Aufenthalt am 6 Nächte
Resort- beautiful and clean, the rooms were dated but they were clean and once they start renovations I am sure they will be updated. Pools/Beach- I read reviews about how hard it was getting chairs, we never had that issue. The pools were beautiful and clean. The beach is the best beach in the hotel zone. I took a long walk and was able to compare the Paradisius beach with others- by far, the nicest, cleanest, largest beach out of every hotel I walked past. Activities- Tons of activities for the kids. The activity staff are wonderful. Our family had so much fun every night, between the jump houses one night and the family friendly silent disco, it was wonderful! Food- the buffet was great for. Breakfast but we did not like the dinner options. There was nothing for kids and I wish there were tacos, guacamole, or anything that would be standard for Mexico. The restaurants were all amazing- Flora was our least favorite but we loved Cielo, blue agave, Lemon Fish and Capella. Jose at Capella was our favorite, he was so friendly and provided outstanding service. The coffee shop had amazing coffee, the staff was also amazing!!! Concierge service- our concierge was wonderful. He booked all of our reservations, the escape room, our Bali bed, and sent us activities for the day. I am not sure if it was worth the extra money, although it was convenient having him do all of this- I read some reviews that their concierge put milk and cookies in the room and balloons- we don’t get that.
Resort- beautiful and clean, the rooms were dated but they were clean and once they start renovations I am sure they will be updated. Pools/Beach- I read reviews about how hard it was getting chairs, we never had that issue. The pools were beautiful and clean. The beach is the best beach in the hotel zone. I took a long walk and was able to compare the Paradisius beach with others- by far, the nicest, cleanest, largest beach out of every hotel I walked past. Activities- Tons of activities for the kids. The activity staff are wonderful. Our family had so much fun every night, between the jump houses one night and the family friendly silent disco, it was wonderful! Food- the buffet was great for. Breakfast but we did not like the dinner options. There was nothing for kids and I wish there were tacos, guacamole, or anything that would be standard for Mexico. The restaurants were all amazing- Flora was our least favorite but we loved Cielo, blue agave, Lemon Fish and Capella. Jose at Capella was our favorite, he was so friendly and provided outstanding service. The coffee shop had amazing coffee, the staff was also amazing!!! Concierge service- our concierge was wonderful. He booked all of our reservations, the escape room, our Bali bed, and sent us activities for the day. I am not sure if it was worth the extra money, although it was convenient having him do all of this- I read some reviews that their concierge put milk and cookies in the room and balloons- we don’t get that.
6
Alma Lilia
13. Mai 2025
·
Aufenthalt am 3 Nächte
Great greeting from hotel personnel. Although, my expectations about the restaurants & food were higher.
Great greeting from hotel personnel. Although, my expectations about the restaurants & food were higher.
6
Sheza Shahid
11. Mai 2025
·
Aufenthalt am 6 Nächte
We stayed for 6 nights. The resort is about to close down for a year to undergo extensive renovations which resulted in low occupancy. It was not very busy which was great but as a result the number of staff was also less and the service was inconsistent and quite poor in general. We upgraded to a Family Concierge suite when we arrived because the normal rooms had old dilapidated tubs for bathing and the “renovated” rooms had walk in showers. That was the only difference between the fully, newly renovated rooms and the old ones. However, upon upgrading our service did not really improve all that much. Due to the low capacity, no reservations were able to be made for the restaurants and so the wait times were about 30-40 minutes at high time. The shows were very low quality and the entertainment was nothing like what you would expect at a five star resort. We have stayed at Royaltons in the past and this was subpar in comparison. The only upside was their beach. However even that, on some days had seaweed but definitely not as much as other hotels in Riviera Maya strip. The beach was the only benefit of being at this resort, however even being able to sit on a Bali bed on the beach is a whole ordeal- we had a Bali bed included for one day with our upgrade to family concierge and even then, we can’t get ocean-facing ones or beachside ones. There is a premium cost for these- sadly they were never used during our stay which is a shame because that would have been redeeming.
We stayed for 6 nights. The resort is about to close down for a year to undergo extensive renovations which resulted in low occupancy. It was not very busy which was great but as a result the number of staff was also less and the service was inconsistent and quite poor in general. We upgraded to a Family Concierge suite when we arrived because the normal rooms had old dilapidated tubs for bathing and the “renovated” rooms had walk in showers. That was the only difference between the fully, newly renovated rooms and the old ones. However, upon upgrading our service did not really improve all that much. Due to the low capacity, no reservations were able to be made for the restaurants and so the wait times were about 30-40 minutes at high time. The shows were very low quality and the entertainment was nothing like what you would expect at a five star resort. We have stayed at Royaltons in the past and this was subpar in comparison. The only upside was their beach. However even that, on some days had seaweed but definitely not as much as other hotels in Riviera Maya strip. The beach was the only benefit of being at this resort, however even being able to sit on a Bali bed on the beach is a whole ordeal- we had a Bali bed included for one day with our upgrade to family concierge and even then, we can’t get ocean-facing ones or beachside ones. There is a premium cost for these- sadly they were never used during our stay which is a shame because that would have been redeeming.
2
Rashmi
8. Apr. 2025
·
Aufenthalt am 3 Nächte
Pros - great view, beach and pool area are great to have fun Cons - very hard to get reservations at the restaurants. Our trip was for 3 days. The day we arrived, they informed us that there are no reservations available for the next 3 days! When we went to restaurants directly and asked if we can get a table in case there are cancellations, they said yes but then avoided us completely. They did not want to serve more people. The staff was not at all friendly. We ended up eating in the buffet place most of the time where the food is subpar. Rooms are very basic. Clean and minimal.
Pros - great view, beach and pool area are great to have fun Cons - very hard to get reservations at the restaurants. Our trip was for 3 days. The day we arrived, they informed us that there are no reservations available for the next 3 days! When we went to restaurants directly and asked if we can get a table in case there are cancellations, they said yes but then avoided us completely. They did not want to serve more people. The staff was not at all friendly. We ended up eating in the buffet place most of the time where the food is subpar. Rooms are very basic. Clean and minimal.
2
Eduardo
23. März 2025
·
Aufenthalt am 4 Nächte
Long waits Poor customer service Bad food Too much sales instead of helping around hotel The only good thing was Lemon Fish.
Long waits Poor customer service Bad food Too much sales instead of helping around hotel The only good thing was Lemon Fish.
8
Jennifer
8. März 2025
·
Aufenthalt am 3 Nächte
I would’ve given this property 5 stars if we weren’t nickel and dimed for basically everything. We paid extra to upgrade our experience to the Reserve (adult only) and to have a concierge. We were overall pleased with the upgrade which was to include two exclusive restaurants and premium liquor. However, we paid $80 for a bottle of wine at dinner that costs $15 in a store, $200 to get a better quality steak for two at Sal, and $65 extra for a lobster tail at Aqua Marina which was completely ridiculous. The food at the Cielo restaurant was terrible! The restaurant by the Reserve pool was great and worth the upgrade. The staff was absolutely incredible and what made the trip worth all of the extra costs in the end. Special thanks to Jose, Jamil, and Victor. The property was immaculate, but floors were SO slippery I had to walk barefoot. This property is set to go through renovations in May. I would consider returning there after.
I would’ve given this property 5 stars if we weren’t nickel and dimed for basically everything. We paid extra to upgrade our experience to the Reserve (adult only) and to have a concierge. We were overall pleased with the upgrade which was to include two exclusive restaurants and premium liquor. However, we paid $80 for a bottle of wine at dinner that costs $15 in a store, $200 to get a better quality steak for two at Sal, and $65 extra for a lobster tail at Aqua Marina which was completely ridiculous. The food at the Cielo restaurant was terrible! The restaurant by the Reserve pool was great and worth the upgrade. The staff was absolutely incredible and what made the trip worth all of the extra costs in the end. Special thanks to Jose, Jamil, and Victor. The property was immaculate, but floors were SO slippery I had to walk barefoot. This property is set to go through renovations in May. I would consider returning there after.
8
Ayde
23. März 2025
·
Aufenthalt am 5 Nächte
Beautiful hotel, dining and beachfront. Super clean restrooms by the pools and beach. Reservations needed for restaurants. Limited menu and portions on the reserved restaurants. Sal steak house not included in your stay. Malva international buffet have a variety of different foods but needs a bit of flavor. But overall very clean and beautiful.
Beautiful hotel, dining and beachfront. Super clean restrooms by the pools and beach. Reservations needed for restaurants. Limited menu and portions on the reserved restaurants. Sal steak house not included in your stay. Malva international buffet have a variety of different foods but needs a bit of flavor. But overall very clean and beautiful.
8
Susmitha Dandu Phani
14. Apr. 2025
·
Aufenthalt am 6 Nächte
really loved the location and access to the beach and other amenities. However the food options were limited. The reservations to the restraunts on ground seemed hard to get (Most of these are only open for Dinner) and the one Buffet option that was open had pretty much the same menu for Breakfast/Lunch/Dinner for the one week we stayed there. We were only able to get reservations for Lemon fish and Blue Agave during our stay and both were very disappointing. The food selections at these places were limited and were served cold and were generally not great to taste either. Kinda explains why were able to get reservations at only these two easily.
really loved the location and access to the beach and other amenities. However the food options were limited. The reservations to the restraunts on ground seemed hard to get (Most of these are only open for Dinner) and the one Buffet option that was open had pretty much the same menu for Breakfast/Lunch/Dinner for the one week we stayed there. We were only able to get reservations for Lemon fish and Blue Agave during our stay and both were very disappointing. The food selections at these places were limited and were served cold and were generally not great to taste either. Kinda explains why were able to get reservations at only these two easily.
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
6
Dennis
23. Feb. 2023
·
Aufenthalt am 11 Nächte
Zuerst einmal, war der Herr an der Rezeption sehr unfreundlich und nicht hilfsbereit. Dann wurde zugesagt, dass jemand kommt und das Hotel zeigt und erklärt, was nicjt geschehen ist. Das essen sieht toll aus aber geschmacklich war’s ne 0. für das Geld erwartet man vom Beginn bis Ende Top Service und top Qualität, dass wurde hier nicht wiedergegeben.
Zuerst einmal, war der Herr an der Rezeption sehr unfreundlich und nicht hilfsbereit. Dann wurde zugesagt, dass jemand kommt und das Hotel zeigt und erklärt, was nicjt geschehen ist. Das essen sieht toll aus aber geschmacklich war’s ne 0. für das Geld erwartet man vom Beginn bis Ende Top Service und top Qualität, dass wurde hier nicht wiedergegeben.
8
Pascal
17. Dez. 2022
·
Aufenthalt am 10 Nächte
Tipptopp, man sollte aber entweder spanisch oder englisch können.
Tipptopp, man sollte aber entweder spanisch oder englisch können.
10
Gerardo
letzte Woche
·
Aufenthalt am 4 Nächte
Can’t put into words how amazing the staff were! Awesome place to relax and enjoy some personal time. Definitely would recommend it to any of my friends.
Can’t put into words how amazing the staff were! Awesome place to relax and enjoy some personal time. Definitely would recommend it to any of my friends.
8
Abdulboriy
vor 2 Wochen
·
Aufenthalt am 3 Nächte
Every thing was good
Every thing was good
10
Cristopher
vor 2 Wochen
·
Aufenthalt am 3 Nächte
Increible hotel , volveremos sin duda
Increible hotel , volveremos sin duda
Richtlinien der Unterkunft
Check-in
Check-out
Von 15:00 bis 00:00
Vor 12:00
Optionale Extras
Zusätzliche kostenpflichtige Dienstleistungen, die Sie anfragen können.
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Ziehen Sie dieses Hotel für Ihre Reise nach Cancún in Betracht?
Was kosten Zimmer im Paradisus by Meliá Cancún -All Inclusive in Cancun normalerweise?
In den nächsten 60–90 Tagen liegen die Zimmerpreise im Paradisus by Meliá Cancún -All Inclusive in Cancun typischerweise bei etwa 462 $ pro Nacht für zwei Gäste, wobei die Preise von 298 $ bis 640 $ reichen.
Wann ist die ruhigste Zeit für einen Besuch im Paradisus by Meliá Cancún -All Inclusive?
November ist der ruhigste Monat, um das Paradisus by Meliá Cancún -All Inclusive in Cancun zu besuchen; die Nachfrage ist im Juli am höchsten. Erwarten Sie von Mai bis Juli deutlich mehr Trubel, während im späten Herbst am wenigsten Touristen unterwegs sind und die Verfügbarkeit besser ist.
Welche Sehenswürdigkeiten und welche Art von Reisenden passen zum Paradisus by Meliá Cancún -All Inclusive?
Das Paradisus by Meliá Cancún -All Inclusive in Cancun liegt in der Nähe der Strände der Hotelzone und des Delfines Beach und ist eine kurze Fahrt vom Maya Museum of Cancun und dem Luxury Avenue Shopping Mall entfernt. Das Hotel richtet sich besonders an Familien und Paare und bietet einen Schwerpunkt auf Strand, Luxus, Spa-Entspannung und Golf.
Welcher Monat bietet die niedrigsten Preise im Paradisus by Meliá Cancún -All Inclusive?
Mai ist der günstigste Monat für einen Aufenthalt im Paradisus by Meliá Cancún -All Inclusive in Cancun mit einem Durchschnittspreis von 502 $ pro Nacht; Oktober ist mit 842 $ am teuersten. Der ruhigste Monat unterscheidet sich vom günstigsten Monat, wobei November die geschäftigste Zeit ist.
Wie vergleichen sich die Preise des Paradisus by Meliá Cancún -All Inclusive mit denen anderer Hotels in Cancun?
Das Paradisus by Meliá Cancún -All Inclusive ist günstiger als 4 von 15 vergleichbaren Hotels in der Umgebung, mit einem typischen Medianpreis von 511 $ pro Nacht gegenüber etwa 468 $ für die Konkurrenz. Das positioniert die Preise etwas über vielen nahegelegenen Optionen, anstatt den Markt deutlich zu unterbieten.
Wie ist der Preis pro Nacht im Paradisus by Meliá Cancún -All Inclusive in Cancún im Vergleich zu den letzten Wochen?
Der aktuelle Preis im Paradisus by Meliá Cancún -All Inclusive in Cancún beträgt 377 $ pro Nacht für 2 Gäste und ist für dieses Hotel niedrig: etwa 20 % unter dem Durchschnitt von 467 $ in den letzten 60 Tagen. Die Preise pro Nacht lagen in diesem Zeitraum meist zwischen 414 $ und 593 $.
Preise für kommende Reisedaten
September 2026
So. | Mo. | Di. | Mi. | Do. | Fr. | Sa. |
|---|---|---|---|---|---|---|
Oktober 2026
So. | Mo. | Di. | Mi. | Do. | Fr. | Sa. |
|---|---|---|---|---|---|---|
Günstiger
Teurer
Durchschnittlicher Preis pro Nacht aus den verfügbaren Tarifen, einschließlich Steuern und Gebühren.
Preise in USD für 2 Gäste, täglich aktualisiert.
- 2026-09-18: NO DATA
- 2026-09-19: 331.8961043838501USD
- 2026-09-20: 329.9556704391479USD
- 2026-09-21: 414.9108613693237USD
- 2026-09-22: 414.53304272460934USD
- 2026-09-23: 415.0022233215332USD
- 2026-09-24: 376.60689856109616USD
- 2026-09-25: 376.1879722946167USD
- 2026-09-26: 377.92346389312746USD
- 2026-09-27: 376.8519322280884USD
- 2026-09-28: 429.9160194351196USD
- 2026-09-29: 429.9160194351196USD
- 2026-09-30: 429.8733347946167USD
- 2026-10-01: 377.92346389312746USD
- 2026-10-02: 378.52833819122316USD
- 2026-10-03: 377.92346389312746USD
- 2026-10-04: 369.54507874298093USD
- 2026-10-05: 518.7551622024536USD
- 2026-10-06: 518.7551622024536USD
- 2026-10-07: 518.7551622024536USD
- 2026-10-08: 518.7551622024536USD
- 2026-10-09: 390.9126663391113USD
- 2026-10-10: 369.54507874298093USD
- 2026-10-11: 369.54507874298093USD
- 2026-10-12: 369.54507874298093USD
- 2026-10-13: 369.54507874298093USD
- 2026-10-14: 466.68838164520264USD
- 2026-10-15: 475.89648892059324USD
- 2026-10-16: 475.87623299102785USD
- 2026-10-17: 324.4786142730713USD
- 2026-10-18: 324.4786142730713USD
- 2026-10-19: 331.9215469528198USD
- 2026-10-20: NO DATA
- 2026-10-21: NO DATA
- 2026-10-22: NO DATA
- 2026-10-23: NO DATA
- 2026-10-24: NO DATA
- 2026-10-25: 322.72279665527344USD
- 2026-10-26: 488.90713882141114USD
- 2026-10-27: 486.7179214096069USD
- 2026-10-28: 486.7179214096069USD
- 2026-10-29: 500.106425USD
- 2026-10-30: 544.3179USD
- 2026-10-31: 552.8154026321411USD
- 2026-11-01: 479.7075824920654USD
- 2026-11-02: 370.91060174560545USD
- 2026-11-03: 363.54623964385985USD
- 2026-11-04: 527.896158569336USD
- 2026-11-05: 631.8812696533203USD
- 2026-11-06: 601.8877750549316USD
- 2026-11-07: 427.6307440597534USD
- 2026-11-08: 447.6602838241577USD
- 2026-11-09: 532.7758400375366USD
- 2026-11-10: 473.6886977325439USD
- 2026-11-11: 469.89870116729736USD
- 2026-11-12: 473.6886977325439USD
- 2026-11-13: 482.8582206161499USD
- 2026-11-14: 469.89870116729736USD
- 2026-11-15: 436.9074341278076USD
- 2026-11-16: 436.9074341278076USD
- 2026-11-17: 501.86339909820555USD
- 2026-11-18: 492.7368061691284USD
Die Mitarbeiter der Rezeption heißen dich bei deiner Ankunft willkommen. Die zur Buchung verwendete Kreditkarte muss vom Karteninhaber beim Check-in zusammen mit einem passenden Lichtbildausweis vorgelegt werden. Ausnahmen sind nur nach vorheriger Absprache mit der Unterkunft möglich. Wenn du Fragen hast, wende dich bitte an die Unterkunft. Die Kontaktdaten findest du auf der Buchungsbestätigung. Von der Unterkunft zur Verfügung gestellte Informationen werden ggf. mit automatischen Übersetzungstools übersetzt.
Der Check-in muss von einer Person durchgeführt werden, die mindestens 18 Jahre alt ist.
- Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
- Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte, Debitkarte oder Kaution in bar für unvorhergesehene Aufwendungen verlangt.
- Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
- Das Mindestalter für den Check-in während des Spring Break beträgt 21 Jahre
- Der Name auf der Kreditkarte, die an der Rezeption für die Abrechnung der Zusatzkosten benutzt werden soll, muss mit dem Namen übereinstimmen, auf den das Zimmer reserviert wurde
- Bei Gruppenreservierungen (mehr als 8 Zimmer in der gleichen Unterkunft und im gleichen Zeitraum) können die Stornierungsbedingungen und erhobenen Gebühren abweichen
- Diese Unterkunft akzeptiert Kreditkarten; Bargeld wird nicht akzeptiert.
- Ein Teil des Wassers wird durch ein Recycling-System für Brauchwasser wiederverwertet
- Diese Unterkunft ist mit Sicherheitseinrichtungen wie einem Feuerlöscher ausgestattet
- Bitte beachte, dass kulturelle Normen und Gastrichtlinien je nach Land und Unterkunft unterschiedlich sein können. Die aufgeführten Richtlinien wurden von der Unterkunft zur Verfügung gestellt.
- Für Massageanwendungen und Behandlungen im Wellnessbereich sind Voranmeldungen erforderlich. Bitte setze dazu vor der Anreise mit dieser Unterkunft in Verbindung. Die entsprechenden Kontaktinformationen findest du auf deiner Buchungsbestätigung.
- Ein Kind bis 12 Jahre (pro registrierten Erwachsenen) kann im Zimmer der Eltern oder Erziehungsberechtigten kostenlos übernachten, wenn keine zusätzlichen Bettwaren angefordert werden.
- Nur angemeldete Gäste erhalten Zugang zu den Zimmern.
- Der Zugang zu einigen Einrichtungen ist evtl. eingeschränkt. Bitte wende dich bei weiteren Fragen direkt an die Unterkunft (Kontaktinformationen siehe Buchungsbestätigung).
- Kontaktloser Check-in und kontaktloser Check-out sind verfügbar.
- In dieser Unterkunft sind Gäste jeglicher sexuellen Orientierung und Geschlechtsidentität willkommen (LGBTQ+-freundlich).
- Früher Check-in gegen Gebühr möglich (je nach Verfügbarkeit)
- Später Check-out gegen Gebühr möglich (je nach Verfügbarkeit)
Die oben aufgeführte Liste enthält vielleicht nicht alle Informationen. Gebühren und Kautionen enthalten eventuell keine Steuern und können sich ändern.
Beliebte Annehmlichkeiten
Parkmöglichkeiten
Restaurant
Pool
Zimmerservice
Tennisplätze
Reinigung
Aktivitäten
Pool
Tennisplätze
Garten
Strand (in der Nähe)
Pool im Freien
Evening Entertainment
Pool (Seasonal Outdoor)
Dienstleistungen
Reinigung
Safe
Geldautomat
Gepäckaufbewahrung
24-Hour Front Desk
Concierge Services
Allgemein
Zimmerservice
Restaurant
Sauna
Massage
Friseur/Schönheitssalon
Kinder-Club
Beach Sun Loungers
Snack Bar/Deli
Parkmöglichkeiten
Parkmöglichkeiten
Kostenfreies Parken
Parking Onsite