Krystal Cancun
118 $
/ Nacht
Ø-Preis September
Reisedaten auswählen, um Preise und Verfügbarkeit anzuzeigen
118 $
/ Nacht
Ø-Preis September
Monatliche Durchschnittspreise
In Krystal Cancun liegt der Preis pro Nacht im günstigsten Monat (September) durchschnittlich bei 118 $ und im teuersten Monat (März) bei 174 $, basierend auf den letzten 12 Monaten.
| Monat | Durchschnittspreis |
|---|---|
| Januar | 162 $ |
| Februar | 148 $ |
| März | 174 $ |
| April | 141 $ |
| Mai | 129 $ |
| Juni | 120 $ |
| Juli | 129 $ |
| August | 120 $ |
| September | 118 $ |
| Oktober | 120 $ |
| November | 124 $ |
| Dezember | 159 $ |
J
F
M
A
M
J
J
A
Sep · 118 $
S
O
N
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Am teuersten: März (ca. 174 $)
Am günstigsten: September (ca. 118 $)
Über diese Unterkunft
Entspann dich im Wellnessbereich, der Massagen und Gesichtsbehandlungen bietet. Für deine Freizeit bieten sich folgende Einrichtungen an: Außenpool, Whirlpool und Fitnessmöglichkeiten. Kostenloses WLAN, ein Concierge-Service und ein Souveni...
Annehmlichkeiten
Entspann dich im Wellnessbereich, der Massagen und Gesichtsbehandlungen bietet. Für deine Freizeit bieten sich folgende Einrichtungen an: Außenpool, Whirlpool und Fitnessmöglichkeiten. Kostenloses WLAN, ein Concierge-Service und ein Souvenirladen/Kiosk stehen ebenfalls zur Verfügung.
Annehmlichkeiten für Geschäftsreisende
Zum Angebot gehören ein Textilreinigungsservice, eine rund um die Uhr besetzte Rezeption und mehrsprachiges Personal. Für Veranstaltungen beherbergt dieses Hotel 5 Tagungsräume. Vor Ort gibt es Folgendes: Parkservice (kostenlos).
Gastronomie
Genieße lokale und internationale Küche im Aquamarina, einem der 5 Restaurants dieses Hotels, oder nutz den Zimmerservice (rund um die Uhr). Besuche die Poolbar oder eine der 3 Bars/Lounges und gönn dir ein erfrischendes Getränk.
Zimmer
Fühl dich in einem der 502 klimatisierten Zimmer mit LED-Fernseher wie zu Hause. Ein WLAN-Internetzugang (kostenlos) ist ebenso verfügbar wie Kabelempfang. Es sind eigene Badezimmer mit Duschen vorhanden, die über kostenlose Toilettenartikel und Haartrockner verfügen. Zur Austattung gehören Telefone ebenso wie Safes in Laptop-Größe und Wasserkocher mit Kaffee-/Teezubehör.
Standort
Krystal Cancun All Inclusive in Cancún (Zona Hotelera) ist nur wenige Schritte entfernt von: Playa Gaviota Azul und Hotelzone Strände. Dieses Hotel mit All-inclusive-Leistungen ist 0,6 km von Cancún Centro de Convenciones und 0,6 km von Forum Beach entfernt.
Was ist in der Nähe?
Playa Gaviota Azul(0.1 Meilen)
UltraMar Fährterminal(0.3 Meilen)
Cancún Centro de Convenciones(0.3 Meilen)
Einkaufszentrum Forum By The Sea(0.4 Meilen)
Forum Beach(0.4 Meilen)
El Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc (Nationalpark)(0.4 Meilen)
Einkaufszentrum Plaza Caracol(0.4 Meilen)
Playa Caracol(0.4 Meilen)
Nichupté-Lagune(0.4 Meilen)
Playa Chac Mool(0.7 Meilen)
Playa Ancha(0.9 Meilen)
Cancún Golf Club at Pok-Ta-Pok(1.4 Meilen)
Einkaufszentrum La Isla(2.3 Meilen)
Playa Tortugas(2.3 Meilen)
El Sol de Cancun(2.3 Meilen)
Der bevorzugte Flughafen für Krystal Cancun All Inclusive ist Flughafen Cancún (CUN)(14.8 Meilen)
Parkmöglichkeiten
Restaurant
Pool
Zimmerservice
Parkservice
Informationsschalter für Ausflüge
Standort
Paseo Kukulcan Km 9 lotes 9 y 9 A, Punta Cancún, Avenida Kukulkan, Cancún, Benito Juárez, Bundesstaat Quintana Roo, Mexiko
Playa Gaviota Azul (0.1 Meilen)
UltraMar Fährterminal (0.3 Meilen)
Cancún Centro de Convenciones (0.3 Meilen)
Einkaufszentrum Forum By The Sea (0.4 Meilen)
Forum Beach (0.4 Meilen)
El Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc (Nationalpark) (0.4 Meilen)
Zimmeroptionen
9
Club-Zimmer, 2 Doppelbetten, Balkon, Meerblick (Krystal Club)
Zimmerdetails
2 Französische Doppelbetten
Anzahl Schlafplätze 3
366 ft²
BalkonBalkon oder TerrasseKlimaanlageWLAN (kostenlos)Zustell- oder zusätzliche Betten (kostenlos)
7
Standardzimmer, 1 King-Bett, Stadtblick
Zimmerdetails
1 Großes Doppelbett
Anzahl Schlafplätze 2
344 ft²
KlimaanlageWLAN (kostenlos)Zustell- oder zusätzliche Betten (kostenlos)
8
Romantisches Zimmer, 1 King-Bett, Balkon, Meerseite
Zimmerdetails
1 Großes Doppelbett
Anzahl Schlafplätze 2
344 ft²
BalkonBalkon oder TerrasseKlimaanlageWLAN (kostenlos)Zustell- oder zusätzliche Betten (kostenlos)
7
Luxury-Doppelzimmer, 2 Doppelbetten, Balkon, Meerblick
Zimmerdetails
2 Französische Doppelbetten
Anzahl Schlafplätze 3
344 ft²
BalkonBalkon oder TerrasseKlimaanlageWLAN (kostenlos)Zustell- oder zusätzliche Betten (kostenlos)
7
Luxury-Doppelzimmer, 1 King-Bett, Meerblick
Zimmerdetails
1 Großes Doppelbett
Anzahl Schlafplätze 2
344 ft²
BalkonKlimaanlageWLAN (kostenlos)Zustell- oder zusätzliche Betten (kostenlos)
8
Club-Zimmer, 1 King-Bett, Balkon, Meerblick (Krystal Club)
Zimmerdetails
1 Großes Doppelbett
Anzahl Schlafplätze 2
366 ft²
BalkonBalkon oder TerrasseKlimaanlageWLAN (kostenlos)Zustell- oder zusätzliche Betten (kostenlos)
6
Standard-Doppelzimmer, 2 Doppelbetten, Stadtblick
Zimmerdetails
2 Französische Doppelbetten
Anzahl Schlafplätze 3
344 ft²
KlimaanlageWLAN (kostenlos)Zustell- oder zusätzliche Betten (kostenlos)
6
Familienstudio, 1 King-Bett und Schlafsofa, Meerblick
Zimmerdetails
1 Großes Doppelbett
und 1 Schlafsofa
Anzahl Schlafplätze 2
431 ft²
BalkonKlimaanlageWLAN (kostenlos)Zustell- oder zusätzliche Betten (kostenlos)
Gästebewertungen
7.3
Gut
Basierend auf 2.402 verifizierten Bewertungen
Wer übernachtet hier?
Geschäftlich
4%
Paar
41%
Familie
31%
Gruppe
19%
Alleinreisende
2%
Was Gäste sagen
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Im Krystal Cancun loben Reisende die unschlagbare Strandlage und das freundliche Personal, während sie veraltete Zimmer, ungleichmäßige Instandhaltung und Lärm durch das Nachtleben bemängeln. Essen und Getränke sind gemischt, wobei restriktive All-Inclusive-Regeln und frühe Barschließzeiten einige Aufenthalte frustrieren.
Mehr erfahrenWar das hilfreich?
Was Gäste sagen
Im Krystal Cancun loben Reisende die unschlagbare Strandlage und das freundliche Personal, während sie veraltete Zimmer, ungleichmäßige Instandhaltung und Lärm durch das Nachtleben bemängeln. Essen und Getränke sind gemischt, wobei restriktive All-Inclusive-Regeln und frühe Barschließzeiten einige Aufenthalte frustrieren.
Die Gäste heben häufig den wunderschönen Strand, die Pools und den Meerblick hervor. Zu den wiederkehrenden Nachteilen gehören unzuverlässige Aufzüge, gelegentliche Probleme mit Wasser oder Klimaanlage, harte Betten, laute Musik aus nahegelegenen Clubs, durchschnittliche Buffets, verwässerte Getränke und Dinner-Reservierungen, die schnell ausgebucht sind. Erwarten Sie eine erstklassige Lage und einen herzlichen Service, aber passen Sie Ihre Erwartungen an Zimmer und All-Inclusive-Leistungen an.
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Leistungen
Hervorragender Strandbereich und Pools (einschließlich eines Whirlpools und einer Swim-up-Bar), aber die Einrichtungen sind nachts etwas begrenzt, da die Bars gegen 22:45–23:00 Uhr schließen und es wenig Unterhaltung gibt. Liegen/Schatten können knapp sein und die Aufzüge sind oft unzuverlässig.
Ähnliche Gästebewertungen
6
Andres R.
2. Aug. 2025
·
Aufenthalt am 3 Nächte
Terrible el funcionamiento de los ascensores, de los 4 solo funcionaba bien 1. Para los adultos mayores bajar y subir por escaleras es fatal.
Terrible el funcionamiento de los ascensores, de los 4 solo funcionaba bien 1. Para los adultos mayores bajar y subir por escaleras es fatal.
10
Shamshil
27. Juni 2025
·
Aufenthalt am 4 Nächte
It was good overall. Great view and beautiful beach without any rocks. Just make sure to travel during the non sea weed season. Close to supermarkets, clubs and ferry terminals. The only issue we faced was both elevators on our tower
It was good overall. Great view and beautiful beach without any rocks. Just make sure to travel during the non sea weed season. Close to supermarkets, clubs and ferry terminals. The only issue we faced was both elevators on our tower
6
Kerry
22. Mai 2025
·
Aufenthalt am 7 Nächte
Great location, the buffet was not very good, a lot of the food is cold, and breakfast is not great, but the beach bar was great. We loved the asian restaurant and Mexican restaurant. Struggled to find shade anywhere as only a handful of umbrellas. We had no issue getting a sunbed in the sun. Beach is beautiful. The pool was only waist deep everywhere so our knees were Dore by end of trip crouching down. We wished the beach bar stayed open longer, the only place upu can get a drink after 6.30 is the lobby bar and it does feel like you are sat in a lobby, so we went out every night. We probably would stay again as the location was amazing, rooms were comfortable, we did not hear any noise at all from the nightclubs in our room.
Great location, the buffet was not very good, a lot of the food is cold, and breakfast is not great, but the beach bar was great. We loved the asian restaurant and Mexican restaurant. Struggled to find shade anywhere as only a handful of umbrellas. We had no issue getting a sunbed in the sun. Beach is beautiful. The pool was only waist deep everywhere so our knees were Dore by end of trip crouching down. We wished the beach bar stayed open longer, the only place upu can get a drink after 6.30 is the lobby bar and it does feel like you are sat in a lobby, so we went out every night. We probably would stay again as the location was amazing, rooms were comfortable, we did not hear any noise at all from the nightclubs in our room.
10
Esthela T
18. Nov. 2025
·
Aufenthalt am 4 Nächte
Room super clean. The Staff súper courteous as always. However, was only one elevator working our entire stay (5 days) and were times that we had to take the stairs instead (our room was at the 7 floor) our last day was several people checking out and using that one elevator that out of the sudden it stop working and had to take the stairs. Fortunately, one of the staff members let us take the service elevator while he was taking care of the non working elevator.
Room super clean. The Staff súper courteous as always. However, was only one elevator working our entire stay (5 days) and were times that we had to take the stairs instead (our room was at the 7 floor) our last day was several people checking out and using that one elevator that out of the sudden it stop working and had to take the stairs. Fortunately, one of the staff members let us take the service elevator while he was taking care of the non working elevator.
8
Liam
24. Feb. 2025
·
Aufenthalt am 7 Nächte
Not enough bar options, both in terms of hours of operation and amount on the property
Not enough bar options, both in terms of hours of operation and amount on the property
6
DEB
26. März 2025
·
Aufenthalt am 5 Nächte
Beautiful beach & pool. Friendly staff. Rooms needed updating. Elevators only worked half the time. Limited places to eat. No cafe on the beach. Nightclub next door very loud until early morning.
Beautiful beach & pool. Friendly staff. Rooms needed updating. Elevators only worked half the time. Limited places to eat. No cafe on the beach. Nightclub next door very loud until early morning.
10
Ulanbek
4. Juni 2025
·
Aufenthalt am 3 Nächte
We stayed in the corner unit, where we could open the windows from front that is facing to the ocean and the side, which is facing to half ocean and half city. It also had a balcony facing to ocean, overall, it was a beautiful room. We loved it. And it was all inclusive. Restaurants were amazing. We loved all the food and service. I would definitely recommend this place to my friends and family. Only thing we didn’t like was elevator It was slow, but we were staying on the fourth floor and we were having so much fun that we didn’t really care about the elevator, on the second day we got used to using the stairs 😁
We stayed in the corner unit, where we could open the windows from front that is facing to the ocean and the side, which is facing to half ocean and half city. It also had a balcony facing to ocean, overall, it was a beautiful room. We loved it. And it was all inclusive. Restaurants were amazing. We loved all the food and service. I would definitely recommend this place to my friends and family. Only thing we didn’t like was elevator It was slow, but we were staying on the fourth floor and we were having so much fun that we didn’t really care about the elevator, on the second day we got used to using the stairs 😁
4
Gaston Gerard
6. Nov. 2025
·
Aufenthalt am 7 Nächte
The good: the view anf the ocean! As all hotels on the zone have great beach and views. The food was good, not great not terrible. The resort itself is clean, and staff are friendly (like most hotels), great wifi.. The bad: no dining, food or drink options past 10:45! All bars close at 6pm and the lobby bar closes at 10:45. We have been to many resorts and have never ever experienced this. The mini fridge is not stocked with alcohol either. They say the reason for the 10:45 closure and no stocking of alcohol is because they are a "family resort"!?? Every resort ive been to is a family resort?? They say to order room service ,but its 5$US everytime, and its maximum 2 beers at a time! They also have zero entertainment on site. No shows, no music ,no live entertainment. So if you want a very boring resort, this would be it. To top it off, they want eveyone in bed by 10:45, but their next door neighbors (mandalay beach resort and coco bongo) blasts music on the beach until 5am. So for them to want everyone in bed early and not be able to actually go to bed cause the music is so loud, makes it very confusing . If you do book here ,do yourself a favour and book the tower farthest from the coco bongo
The good: the view anf the ocean! As all hotels on the zone have great beach and views. The food was good, not great not terrible. The resort itself is clean, and staff are friendly (like most hotels), great wifi.. The bad: no dining, food or drink options past 10:45! All bars close at 6pm and the lobby bar closes at 10:45. We have been to many resorts and have never ever experienced this. The mini fridge is not stocked with alcohol either. They say the reason for the 10:45 closure and no stocking of alcohol is because they are a "family resort"!?? Every resort ive been to is a family resort?? They say to order room service ,but its 5$US everytime, and its maximum 2 beers at a time! They also have zero entertainment on site. No shows, no music ,no live entertainment. So if you want a very boring resort, this would be it. To top it off, they want eveyone in bed by 10:45, but their next door neighbors (mandalay beach resort and coco bongo) blasts music on the beach until 5am. So for them to want everyone in bed early and not be able to actually go to bed cause the music is so loud, makes it very confusing . If you do book here ,do yourself a favour and book the tower farthest from the coco bongo
10
demetrio
15. Feb. 2026
·
Aufenthalt am 4 Nächte
A localização do hotel é excelente e as áreas comuns como a piscina e a praia são nota 10
A localização do hotel é excelente e as áreas comuns como a piscina e a praia são nota 10
10
Carla
26. Juni 2025
·
Aufenthalt am 1 Nacht
Loved our stay! Only thing we would change would be the bar hours! We wanted all inclusive so we could drink unlimited but it was limited due to bars closing at 10:45 and opening at noon.
Loved our stay! Only thing we would change would be the bar hours! We wanted all inclusive so we could drink unlimited but it was limited due to bars closing at 10:45 and opening at noon.
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Reinigung
Der Reinigungsservice wird oft gelobt, aber andere berichten von muffigen oder schimmeligen Gerüchen, gelegentlichem Ungeziefer, schmutzigen oder feuchten Bettwäschen und ungleichmäßiger Sauberkeit am Pool/Strand, sowie gelegentlichen Problemen mit dem Warmwasser.
Ähnliche Gästebewertungen
4
Ruby Adilene
18. Juli 2025
·
Aufenthalt am 3 Nächte
Pool was so dirty, the beach sand in front of the hotel had trash, more than normal.water in sink smelled funky. Drinks were not good
Pool was so dirty, the beach sand in front of the hotel had trash, more than normal.water in sink smelled funky. Drinks were not good
6
Roel
18. Juli 2025
·
Aufenthalt am 2 Nächte
The entire building looks very old. Even the white towels looked disgusting. The furniture and doors were dated. There was no wall decoration on the halllways. We found a disgusting spot in the bedding. It was NEVER CHANGED AT ALL. No extra pillows. The extra mattress never was delivered as we requested.
The entire building looks very old. Even the white towels looked disgusting. The furniture and doors were dated. There was no wall decoration on the halllways. We found a disgusting spot in the bedding. It was NEVER CHANGED AT ALL. No extra pillows. The extra mattress never was delivered as we requested.
8
Anna
14. Juli 2025
·
Aufenthalt am 2 Nächte
The first room we were in was a balcony room but it was moldy and toxic. We stayed in this room 5 nights but I was coughing and the smell was very apparent. I wish we would have moved sooner. The room across the hall was not moldy and was clean, but no balcony. The rooms on the Oceanside are likely very damp and moldy. The building needs to be renovated and resolved of mold. I would not have bought into their vacation package specifically due to this issue. The staff were wonderful, the food options were great and if you tipped the staff, the drinks kept coming without asking. The amenities were great - the kids had a blast in the pool, we enjoyed our spa massages, singing karaoke at night was a highlight, and the swim up bar was quite convenient. The boys enjoyed the activities particularly the pool party with bubbles! It was convenient to be able to access the ocean with lots of loungers with shade. We also purchased several excursions through the property and it was very convenient with transportation provided right at the lobby. All in all an enjoyable stay and other than the moldy balcony room, it was very enjoyable!!!
The first room we were in was a balcony room but it was moldy and toxic. We stayed in this room 5 nights but I was coughing and the smell was very apparent. I wish we would have moved sooner. The room across the hall was not moldy and was clean, but no balcony. The rooms on the Oceanside are likely very damp and moldy. The building needs to be renovated and resolved of mold. I would not have bought into their vacation package specifically due to this issue. The staff were wonderful, the food options were great and if you tipped the staff, the drinks kept coming without asking. The amenities were great - the kids had a blast in the pool, we enjoyed our spa massages, singing karaoke at night was a highlight, and the swim up bar was quite convenient. The boys enjoyed the activities particularly the pool party with bubbles! It was convenient to be able to access the ocean with lots of loungers with shade. We also purchased several excursions through the property and it was very convenient with transportation provided right at the lobby. All in all an enjoyable stay and other than the moldy balcony room, it was very enjoyable!!!
8
Victor
24. Juni 2025
·
Aufenthalt am 5 Nächte
Hotel was clean, staff was friendly, food was amazing food all day from 6:30am to 11:00pm everything was good as well as the location only down fall was the bed was hard to sleep on the mattress was hard.
Hotel was clean, staff was friendly, food was amazing food all day from 6:30am to 11:00pm everything was good as well as the location only down fall was the bed was hard to sleep on the mattress was hard.
4
Randall
27. März 2025
·
Aufenthalt am 4 Nächte
The room was bad the toilet didn’t stop running. The shower water was stopped up and over floor the sheets were dirty and it was lady hair in the room like the room was not cleaned also the glasses in the dining hall was dirty
The room was bad the toilet didn’t stop running. The shower water was stopped up and over floor the sheets were dirty and it was lady hair in the room like the room was not cleaned also the glasses in the dining hall was dirty
2
Danis LDT
8. Jan. 2025
·
Aufenthalt am 8 Nächte
Totalt utslitt hotel med bra beliggenhet og hyggelige ansatte. Steinharde senger, flere vannlekkasjer på bad, dårlig mat og middelmådig service. Senge dyr gir kløe
Totalt utslitt hotel med bra beliggenhet og hyggelige ansatte. Steinharde senger, flere vannlekkasjer på bad, dårlig mat og middelmådig service. Senge dyr gir kløe
8
Frances
16. Okt. 2025
·
Aufenthalt am 6 Nächte
The housekeeping did a great job we stayed in room number 1531. Our room was always clean. Kudos to the housekeeping. The dining staff are very kind and the barista’s were really good. Our only problem was the noise the banging music from mandala beach club it was so loud and couldn’t sleep. It was terrible. That’s the only problem we encountered.
The housekeeping did a great job we stayed in room number 1531. Our room was always clean. Kudos to the housekeeping. The dining staff are very kind and the barista’s were really good. Our only problem was the noise the banging music from mandala beach club it was so loud and couldn’t sleep. It was terrible. That’s the only problem we encountered.
6
Luis
17. Aug. 2025
·
Aufenthalt am 6 Nächte
las habitaciones necesitan remodelación al igual que las piscina estaban falta de liqudos de limpiezas tenian mucho moo a incluso en mi habitación hoy no había agua caliente tuve que regresarme sin bañarme
las habitaciones necesitan remodelación al igual que las piscina estaban falta de liqudos de limpiezas tenian mucho moo a incluso en mi habitación hoy no había agua caliente tuve que regresarme sin bañarme
6
Rachelina
15. Aug. 2025
·
Aufenthalt am 4 Nächte
It was nice being right by the beach which was relaxing. They have a nice pool but we were at the beach mostly. The Bali beds at the beach you have to buy a bottle and spend a certain amount of money for you to be able to rent it for the day. The food or desserts weren’t the best in the buffet not the restaurants. The buffet should have more options for breakfast. Not worth all inclusive for drinks as you’re mostly drinking mixer not really any alcohol in the drinks. We found a roach in our room our first morning. I was given VIP status but was never informed about it nor any of the perks until the last day when they left a card on our table. Someone woke us up early to go down to get a gift they had. Once I spoke to them, the gift was only if we go to a meeting and have them talk to us about the perks on becoming a rewards members and a tour but only in the mornings for a couple hours. Reminded me of what they do to get you to do a timeshare. The beds are very hard in the rooms and not comfortable at all. On our first 2 days after housekeeping came we had to call for towels because they weren’t replaced. Needless to say I wouldn’t stay here again. Location was convenient but not worth returning.
It was nice being right by the beach which was relaxing. They have a nice pool but we were at the beach mostly. The Bali beds at the beach you have to buy a bottle and spend a certain amount of money for you to be able to rent it for the day. The food or desserts weren’t the best in the buffet not the restaurants. The buffet should have more options for breakfast. Not worth all inclusive for drinks as you’re mostly drinking mixer not really any alcohol in the drinks. We found a roach in our room our first morning. I was given VIP status but was never informed about it nor any of the perks until the last day when they left a card on our table. Someone woke us up early to go down to get a gift they had. Once I spoke to them, the gift was only if we go to a meeting and have them talk to us about the perks on becoming a rewards members and a tour but only in the mornings for a couple hours. Reminded me of what they do to get you to do a timeshare. The beds are very hard in the rooms and not comfortable at all. On our first 2 days after housekeeping came we had to call for towels because they weren’t replaced. Needless to say I wouldn’t stay here again. Location was convenient but not worth returning.
10
Wilma
4. Okt. 2025
·
Aufenthalt am 4 Nächte
Clean room excellent housekeeping very polite all over the staff’s of kyrstal cancun are very polite and helpful for each and every guest’s. The best hotel staff we ever incounter. Highly recommend to all our family’s and friends in Vancouver Canada. differently looking forward on coming back to Krystal Cancun Mexico
Clean room excellent housekeeping very polite all over the staff’s of kyrstal cancun are very polite and helpful for each and every guest’s. The best hotel staff we ever incounter. Highly recommend to all our family’s and friends in Vancouver Canada. differently looking forward on coming back to Krystal Cancun Mexico
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Zimmer
Der Meerblick und die Balkone sind ein Highlight, aber viele Zimmer wirken veraltet mit harten Matratzen, muffigen Gerüchen und Abnutzungserscheinungen. Lärm von nahegelegenen Clubs beeinträchtigt einige Zimmer, und es gibt Berichte über Probleme mit der Klimaanlage oder dem Warmwasser.
Ähnliche Gästebewertungen
4
Jose
3. Feb. 2026
·
Aufenthalt am 3 Nächte
The room was out of date and the bed was not comfortable at all the ocean view not what it show on the picture The staff was OK I’ve been in Cancun in other places a lot better this place I will never go back and I don’t recommend it to people
The room was out of date and the bed was not comfortable at all the ocean view not what it show on the picture The staff was OK I’ve been in Cancun in other places a lot better this place I will never go back and I don’t recommend it to people
10
xavier
13. Okt. 2025
·
Aufenthalt am 1 Nacht
It has the best beach in Cancun. The rooms and furniture are very old but go with price.
It has the best beach in Cancun. The rooms and furniture are very old but go with price.
8
israel
17. Feb. 2025
·
Aufenthalt am 4 Nächte
The rooms need a lot or repairs and improvements. Hotel is one the first building so need updates. Location and staff excellent
The rooms need a lot or repairs and improvements. Hotel is one the first building so need updates. Location and staff excellent
6
Daniel
12. Jan. 2025
·
Aufenthalt am 2 Nächte
They had roaches and we booked luxury suit wasn’t nothing luxury about it
They had roaches and we booked luxury suit wasn’t nothing luxury about it
10
Francisco
3. Mai 2025
·
Aufenthalt am 3 Nächte
La Torre A del complejo no es tan moderna, tiene detalles en las habitaciones qué hay que actualizar, pero esto no interfiere en la comodidad ni en la experiencia de viaje. Las vistas del mar caribe son increíbles desde la prepiedad
La Torre A del complejo no es tan moderna, tiene detalles en las habitaciones qué hay que actualizar, pero esto no interfiere en la comodidad ni en la experiencia de viaje. Las vistas del mar caribe son increíbles desde la prepiedad
8
Anna
14. Juli 2025
·
Aufenthalt am 2 Nächte
The first room we were in was a balcony room but it was moldy and toxic. We stayed in this room 5 nights but I was coughing and the smell was very apparent. I wish we would have moved sooner. The room across the hall was not moldy and was clean, but no balcony. The rooms on the Oceanside are likely very damp and moldy. The building needs to be renovated and resolved of mold. I would not have bought into their vacation package specifically due to this issue. The staff were wonderful, the food options were great and if you tipped the staff, the drinks kept coming without asking. The amenities were great - the kids had a blast in the pool, we enjoyed our spa massages, singing karaoke at night was a highlight, and the swim up bar was quite convenient. The boys enjoyed the activities particularly the pool party with bubbles! It was convenient to be able to access the ocean with lots of loungers with shade. We also purchased several excursions through the property and it was very convenient with transportation provided right at the lobby. All in all an enjoyable stay and other than the moldy balcony room, it was very enjoyable!!!
The first room we were in was a balcony room but it was moldy and toxic. We stayed in this room 5 nights but I was coughing and the smell was very apparent. I wish we would have moved sooner. The room across the hall was not moldy and was clean, but no balcony. The rooms on the Oceanside are likely very damp and moldy. The building needs to be renovated and resolved of mold. I would not have bought into their vacation package specifically due to this issue. The staff were wonderful, the food options were great and if you tipped the staff, the drinks kept coming without asking. The amenities were great - the kids had a blast in the pool, we enjoyed our spa massages, singing karaoke at night was a highlight, and the swim up bar was quite convenient. The boys enjoyed the activities particularly the pool party with bubbles! It was convenient to be able to access the ocean with lots of loungers with shade. We also purchased several excursions through the property and it was very convenient with transportation provided right at the lobby. All in all an enjoyable stay and other than the moldy balcony room, it was very enjoyable!!!
6
David
15. Juni 2025
·
Aufenthalt am 2 Nächte
I had two days of zero sleep. The music coming from the bars/nightclubs around the hotel were so loud, you could barley hear the TV when it was turned up to its loudest level, and sleep, forget about sleep, the bass and music was so loud, you would think it’s in your room. If you do not take my word for it, ask for room 875. You have been warned.
I had two days of zero sleep. The music coming from the bars/nightclubs around the hotel were so loud, you could barley hear the TV when it was turned up to its loudest level, and sleep, forget about sleep, the bass and music was so loud, you would think it’s in your room. If you do not take my word for it, ask for room 875. You have been warned.
6
Lisa
11. März 2025
·
Aufenthalt am 5 Nächte
The room look nothing like the picture. Some of the outlets in the room. The water in the shower had a strong bad smell. The furniture in the room was out dated and falling apart. The best part of the room was the view it’s breathtaking. The pools was amazing and the property was beautiful and it’s near a lot of places.
The room look nothing like the picture. Some of the outlets in the room. The water in the shower had a strong bad smell. The furniture in the room was out dated and falling apart. The best part of the room was the view it’s breathtaking. The pools was amazing and the property was beautiful and it’s near a lot of places.
6
sergio
4. Feb. 2025
·
Aufenthalt am 3 Nächte
There are clubs that are close to the resort and they seem to be trying to be the loudest, as a result you hear that loud music at night. Property is pretty old. Make sure if you are showering no one flushes the toilet or you will burn. Buffet was alright. Staff was great and willing to help.
There are clubs that are close to the resort and they seem to be trying to be the loudest, as a result you hear that loud music at night. Property is pretty old. Make sure if you are showering no one flushes the toilet or you will burn. Buffet was alright. Staff was great and willing to help.
6
Miguel
28. Aug. 2025
·
Aufenthalt am 3 Nächte
The property is in an excellent location, but the hotel needs some updates. The beds are not very comfortable, and the rooms look outdated.
The property is in an excellent location, but the hotel needs some updates. The beds are not very comfortable, and the rooms look outdated.
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Dienstleistung
Das Personal wird durchweg als freundlich, aufmerksam und fleißig beschrieben. Allerdings kann der Check-in langsam oder verwirrend sein, einige Verkaufsgespräche wirken aufdringlich und die Erledigung von Anfragen ist uneinheitlich.
Ähnliche Gästebewertungen
10
Veronica
27. Feb. 2026
·
Aufenthalt am 1 Nacht
Amable y atento, el personal y excelente servicio
Amable y atento, el personal y excelente servicio
10
Pablo
2. Juli 2025
·
Aufenthalt am 5 Nächte
Excellent Service, our special Concierge for Expedia customers was incredibly helpful and kind.
Excellent Service, our special Concierge for Expedia customers was incredibly helpful and kind.
8
fernando
10. Nov. 2025
·
Aufenthalt am 4 Nächte
The room was big enough and always clean. Staff was courteous except when trying to make us have this vip breakfast which we know is a hook to make you invest in something. They are too insisting.
The room was big enough and always clean. Staff was courteous except when trying to make us have this vip breakfast which we know is a hook to make you invest in something. They are too insisting.
4
Carlos
30. Juli 2025
·
Aufenthalt am 1 Nacht
Staff ignored us at check in, without saying anything, just talking between them. July 29th no electricity at hotel for at least 7 hours... Couldn't charge my laptop and obviously no AC anywhere no explanation from the staff or any advice.. check out was horrible... Waited 45 mins. In line to checkout. Staff is extremely slow. Waiters at the buffet aren't enough or just don't show up, it's extremely hard to get a drink. Good remarks: location, clean hotel, sandy beach, food is good., pools are above average.
Staff ignored us at check in, without saying anything, just talking between them. July 29th no electricity at hotel for at least 7 hours... Couldn't charge my laptop and obviously no AC anywhere no explanation from the staff or any advice.. check out was horrible... Waited 45 mins. In line to checkout. Staff is extremely slow. Waiters at the buffet aren't enough or just don't show up, it's extremely hard to get a drink. Good remarks: location, clean hotel, sandy beach, food is good., pools are above average.
6
Juliana
15. Feb. 2025
·
Aufenthalt am 1 Nacht
La atención a el cliente es muy buena meseros y en la barra en especial muy atentos amables y muy serviciales a excepción de front desk, no me brindaron la información necesaria acerca de mis beneficios a el momento de recervar con Expedia y a la hora de recervar para los restaurantes, si preguntabas algo acerca de tu hospedaje te respondían con una cara de disgusto. Siempre la primera impresión de un buen hotel es importante.
La atención a el cliente es muy buena meseros y en la barra en especial muy atentos amables y muy serviciales a excepción de front desk, no me brindaron la información necesaria acerca de mis beneficios a el momento de recervar con Expedia y a la hora de recervar para los restaurantes, si preguntabas algo acerca de tu hospedaje te respondían con una cara de disgusto. Siempre la primera impresión de un buen hotel es importante.
10
Travis
15. Apr. 2025
·
Aufenthalt am 10 Nächte
The service here is amazing the wait staff are amazing! Sergio is spectacular and was always so kind and hard working—- he made our visit so special! We tried drinks we never even heard of and he constantly made every visit to buffet so memorable. He is the best waiter we’ve ever had in our life. Lulu, our room cleaner left us amazing towel animals and really made the room amazingly special. This is our second time here and the experience was so special this time because of the staff. I will visit again just because of Sergio and Lulu. Thank you guys from the bottom of our hearts!
The service here is amazing the wait staff are amazing! Sergio is spectacular and was always so kind and hard working—- he made our visit so special! We tried drinks we never even heard of and he constantly made every visit to buffet so memorable. He is the best waiter we’ve ever had in our life. Lulu, our room cleaner left us amazing towel animals and really made the room amazingly special. This is our second time here and the experience was so special this time because of the staff. I will visit again just because of Sergio and Lulu. Thank you guys from the bottom of our hearts!
10
Ulyka
12. Juni 2025
·
Aufenthalt am 7 Nächte
The staff was attentive, friendly and accommodating. The food was delicious especially in their El Moreto restaurant! Overall great place to vacation with the entire family!
The staff was attentive, friendly and accommodating. The food was delicious especially in their El Moreto restaurant! Overall great place to vacation with the entire family!
10
Veronica
10. Feb. 2026
·
Aufenthalt am 3 Nächte
¡El personal fue muy amable, gracias Felipe, Aurora, meseros, valet, todos hicieron una estancia muy agradable con detalles muy lindos, gracias!
¡El personal fue muy amable, gracias Felipe, Aurora, meseros, valet, todos hicieron una estancia muy agradable con detalles muy lindos, gracias!
4
Maria De Jesus
23. Juli 2025
·
Aufenthalt am 4 Nächte
Arriving here after a long day of traveling checking in was extremely disappointed. They only had 2 ppl at the front desk. Took 45min to check in. After that someone walked up to us right away to try and get us to come to a time share presentation (didn’t even give us time to breath) The All inclusive package is not worth it. The food was terrible. Restaurants require a reservation and they make it nearly impossible to get one. By the time you get to the counter to try and get a reservation at any of the restaurants, they tell you it’s all booked out. If you complain a little they magically have an early reservation. They claim that they are fully booked at the restaurants but when you pass by the restaurants are empty. Plenty of empty chairs. They try to save money by making ppl eat the at buffet and the buffet is terrible. We ate at the Asian and Mexican restaurant and stayed there for a couple hours. The entire time there was empty table around. Getting a reservation at the all inclusive restaurants shouldn’t be that difficult. The bar is only open from 11am to 11pm. The rooms have very thin walls. Housekeepers pass by really early slamming doors. Unfortunately we had some young college kids staying next to us on our last time. Sounded like they had a DJ inside there room lol I called to complaint but no one ever came by and we had to be up very early the next day. Needless to say I will NEVER stay here again.
Arriving here after a long day of traveling checking in was extremely disappointed. They only had 2 ppl at the front desk. Took 45min to check in. After that someone walked up to us right away to try and get us to come to a time share presentation (didn’t even give us time to breath) The All inclusive package is not worth it. The food was terrible. Restaurants require a reservation and they make it nearly impossible to get one. By the time you get to the counter to try and get a reservation at any of the restaurants, they tell you it’s all booked out. If you complain a little they magically have an early reservation. They claim that they are fully booked at the restaurants but when you pass by the restaurants are empty. Plenty of empty chairs. They try to save money by making ppl eat the at buffet and the buffet is terrible. We ate at the Asian and Mexican restaurant and stayed there for a couple hours. The entire time there was empty table around. Getting a reservation at the all inclusive restaurants shouldn’t be that difficult. The bar is only open from 11am to 11pm. The rooms have very thin walls. Housekeepers pass by really early slamming doors. Unfortunately we had some young college kids staying next to us on our last time. Sounded like they had a DJ inside there room lol I called to complaint but no one ever came by and we had to be up very early the next day. Needless to say I will NEVER stay here again.
6
Kenneth
23. Nov. 2025
·
Aufenthalt am 1 Nacht
Excelente ubicación. La atención es regular, algunos andan como del mal humor. El proceso para el check in es horrible, demoramos 1 hora en el proceso.
Excelente ubicación. La atención es regular, algunos andan como del mal humor. El proceso para el check in es horrible, demoramos 1 hora en el proceso.
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KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Standort
Ausgezeichnete Strandlage in der Hotel Zone, fußläufig zu Coco Bongo, Geschäften und öffentlichen Verkehrsmitteln. Der Nachteil ist der Lärm des Nachtlebens in einigen Bereichen oder Zimmern.
Ähnliche Gästebewertungen
8
Todd
5. Apr. 2025
·
Aufenthalt am 5 Nächte
Location could not be better for sand, sun and safe surf! Clean and well kept despite being older. Elevator in tower B could use a little oil!! Drinks were plentiful, food was satisfying and staff was helpful and courteous. Would highly recommend a stay here!
Location could not be better for sand, sun and safe surf! Clean and well kept despite being older. Elevator in tower B could use a little oil!! Drinks were plentiful, food was satisfying and staff was helpful and courteous. Would highly recommend a stay here!
8
Filipina de Villa
23. Juli 2025
·
Aufenthalt am 4 Nächte
Near the sea
Near the sea
8
israel
17. Feb. 2025
·
Aufenthalt am 4 Nächte
The rooms need a lot or repairs and improvements. Hotel is one the first building so need updates. Location and staff excellent
The rooms need a lot or repairs and improvements. Hotel is one the first building so need updates. Location and staff excellent
10
Andrew
25. März 2025
·
Aufenthalt am 4 Nächte
Excellent stay at Krystal during spring break! Long dining hours. Solid food options for all-inclusive. All inclusive package allows you to make reservations at 3 of their restaurants and they are all really good. Polite staff. Very close to bars and clubs in Zona Hotelera. Excellent views, nice pool setup. Easy beach access. Clean rooms. Beautiful property. The all inclusive drinks are pretty weak though. You can have multiple without feeling drunk. We will be coming back!
Excellent stay at Krystal during spring break! Long dining hours. Solid food options for all-inclusive. All inclusive package allows you to make reservations at 3 of their restaurants and they are all really good. Polite staff. Very close to bars and clubs in Zona Hotelera. Excellent views, nice pool setup. Easy beach access. Clean rooms. Beautiful property. The all inclusive drinks are pretty weak though. You can have multiple without feeling drunk. We will be coming back!
6
David
15. Juni 2025
·
Aufenthalt am 2 Nächte
I had two days of zero sleep. The music coming from the bars/nightclubs around the hotel were so loud, you could barley hear the TV when it was turned up to its loudest level, and sleep, forget about sleep, the bass and music was so loud, you would think it’s in your room. If you do not take my word for it, ask for room 875. You have been warned.
I had two days of zero sleep. The music coming from the bars/nightclubs around the hotel were so loud, you could barley hear the TV when it was turned up to its loudest level, and sleep, forget about sleep, the bass and music was so loud, you would think it’s in your room. If you do not take my word for it, ask for room 875. You have been warned.
10
Felix
5. März 2025
·
Aufenthalt am 4 Nächte
The location it's amazing. You can walk to the party zone and is super close to Coco-Bongo Beach Party and Coco-Bongo Disco/Show. I recommend this resort.
The location it's amazing. You can walk to the party zone and is super close to Coco-Bongo Beach Party and Coco-Bongo Disco/Show. I recommend this resort.
10
Ana Maria
17. Sept. 2025
·
Aufenthalt am 4 Nächte
Close to every attraction in Zona hotelera.
Close to every attraction in Zona hotelera.
8
Ronan
20. Apr. 2025
·
Aufenthalt am 1 Nacht
The hotel’s location is truly excellent—it’s the best I’ve stayed at in Cancun. It’s close to all the nightlife attractions, near supermarkets, and the color of the sea is beautiful. Overall, the hotel is good, the food is good, but the rooms definitely need an update. The restaurant facilities are nice, but the rooms are in urgent need of renovation. They’re very old—old beds, old bathrooms, old furniture. The staff is generally okay. Half of them are very friendly, while the other half just seem like they don’t want to be there and treat you carelessly.
The hotel’s location is truly excellent—it’s the best I’ve stayed at in Cancun. It’s close to all the nightlife attractions, near supermarkets, and the color of the sea is beautiful. Overall, the hotel is good, the food is good, but the rooms definitely need an update. The restaurant facilities are nice, but the rooms are in urgent need of renovation. They’re very old—old beds, old bathrooms, old furniture. The staff is generally okay. Half of them are very friendly, while the other half just seem like they don’t want to be there and treat you carelessly.
10
demetrio
15. Feb. 2026
·
Aufenthalt am 4 Nächte
A localização do hotel é excelente e as áreas comuns como a piscina e a praia são nota 10
A localização do hotel é excelente e as áreas comuns como a piscina e a praia são nota 10
8
Angela Marie
15. Mai 2025
·
Aufenthalt am 5 Nächte
Excellent location
Excellent location
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Gastronomie
Essen und Getränke sind gemischt: Buffets können durchschnittlich sein, Getränke manchmal zu schwach und Dinner-Reservierungen schwer zu bekommen. Viele weisen auf Einschränkungen beim All-Inclusive-Angebot hin, wobei hochwertige Artikel oder Spirituosen extra kosten und die Bars früh schließen.
Ähnliche Gästebewertungen
4
John
24. Juni 2025
·
Aufenthalt am 3 Nächte
Lobby barc was understaffed, Pool Closes Way too Early, its an inconvenience to have to do reservations at the restaurants, room service was difficult to order
Lobby barc was understaffed, Pool Closes Way too Early, its an inconvenience to have to do reservations at the restaurants, room service was difficult to order
6
Ron
15. Jan. 2025
·
Aufenthalt am 6 Nächte
The location was great, the condition was OK, the bedding was good, the staff was very helpful and friendly. The buffets were horrible. You could tell that they were economizing on everything. Wow Every place I’ve ever stayed in Cancun has had the offering of individual yogurt servings. Their bread was dry and unedible There was no breakfast meat no bacon no ham nothing like that what they had was turkey hotdogs sliced up into grease balls that were served cold. You could tell that they were not spending any money on the buffet. It was all cheap. Five entrées offered three of them were potatoes, orange juice that’s watered down sour cream that’s watered down dressings for salad that’s water down. They thin everything out and they think we don’t notice The fact that they don’t have bacon or sausage or anything on their breakfast buffet starts your day out knowing that everything is going to be really cheap we spent $1800 and some change for six nights and the food was horrible unless you were able to book into one of the Restaurants. Every bit of food was substandard high fat not much effort put into cooking it. You can disguise cheap cuts of meat and food if it’s prepared, nice but three choices of potatoes for breakfast, highly disappointed and feel cheated.
The location was great, the condition was OK, the bedding was good, the staff was very helpful and friendly. The buffets were horrible. You could tell that they were economizing on everything. Wow Every place I’ve ever stayed in Cancun has had the offering of individual yogurt servings. Their bread was dry and unedible There was no breakfast meat no bacon no ham nothing like that what they had was turkey hotdogs sliced up into grease balls that were served cold. You could tell that they were not spending any money on the buffet. It was all cheap. Five entrées offered three of them were potatoes, orange juice that’s watered down sour cream that’s watered down dressings for salad that’s water down. They thin everything out and they think we don’t notice The fact that they don’t have bacon or sausage or anything on their breakfast buffet starts your day out knowing that everything is going to be really cheap we spent $1800 and some change for six nights and the food was horrible unless you were able to book into one of the Restaurants. Every bit of food was substandard high fat not much effort put into cooking it. You can disguise cheap cuts of meat and food if it’s prepared, nice but three choices of potatoes for breakfast, highly disappointed and feel cheated.
2
CITLALI FIGUEROA
18. Sept. 2025
·
Aufenthalt am 5 Nächte
El servicio all inclusive es muy limitado. Los alimentos no son adecuados en sabor ni en el modo de preparación. Las bebidas incluidas muy limitadas, respeto al alcohol comentan que en ron srrvice es hasta las 11 pm pero después de esa hora puedes pedirlas con cargo extra, es decir puro negocio. No tiene la calidad de un resort de 5 estrellas. El personal para room service es lento. Está bien ubicado para el centro de convenciones y la playa. Si tienen oportunidad busquen otro hotel cercano y si es necesario en Krystal no paguen el all inclusive, es una verdadera mentira.
El servicio all inclusive es muy limitado. Los alimentos no son adecuados en sabor ni en el modo de preparación. Las bebidas incluidas muy limitadas, respeto al alcohol comentan que en ron srrvice es hasta las 11 pm pero después de esa hora puedes pedirlas con cargo extra, es decir puro negocio. No tiene la calidad de un resort de 5 estrellas. El personal para room service es lento. Está bien ubicado para el centro de convenciones y la playa. Si tienen oportunidad busquen otro hotel cercano y si es necesario en Krystal no paguen el all inclusive, es una verdadera mentira.
6
David
25. Nov. 2025
·
Aufenthalt am 3 Nächte
The al inclusive food service it’s very restricted. A la carte Mexican restaurant its very limited for all inclusive package. you have to pay for almost all the food in the menu.
The al inclusive food service it’s very restricted. A la carte Mexican restaurant its very limited for all inclusive package. you have to pay for almost all the food in the menu.
10
Andrew
25. März 2025
·
Aufenthalt am 4 Nächte
Excellent stay at Krystal during spring break! Long dining hours. Solid food options for all-inclusive. All inclusive package allows you to make reservations at 3 of their restaurants and they are all really good. Polite staff. Very close to bars and clubs in Zona Hotelera. Excellent views, nice pool setup. Easy beach access. Clean rooms. Beautiful property. The all inclusive drinks are pretty weak though. You can have multiple without feeling drunk. We will be coming back!
Excellent stay at Krystal during spring break! Long dining hours. Solid food options for all-inclusive. All inclusive package allows you to make reservations at 3 of their restaurants and they are all really good. Polite staff. Very close to bars and clubs in Zona Hotelera. Excellent views, nice pool setup. Easy beach access. Clean rooms. Beautiful property. The all inclusive drinks are pretty weak though. You can have multiple without feeling drunk. We will be coming back!
6
Ellen
20. März 2025
·
Aufenthalt am 4 Nächte
The hotel accommodations and amenities was good. The buffet restaurant food was horrible , dinner was the worse and the other 3 restaurants didn’t have many reservations available while I was there. So I paid for all inclusive and I had to go out to have dinner. The bar was also very crowded, not many servers and the drinks tasted like was water down.
The hotel accommodations and amenities was good. The buffet restaurant food was horrible , dinner was the worse and the other 3 restaurants didn’t have many reservations available while I was there. So I paid for all inclusive and I had to go out to have dinner. The bar was also very crowded, not many servers and the drinks tasted like was water down.
4
Gaston Gerard
6. Nov. 2025
·
Aufenthalt am 7 Nächte
The good: the view anf the ocean! As all hotels on the zone have great beach and views. The food was good, not great not terrible. The resort itself is clean, and staff are friendly (like most hotels), great wifi.. The bad: no dining, food or drink options past 10:45! All bars close at 6pm and the lobby bar closes at 10:45. We have been to many resorts and have never ever experienced this. The mini fridge is not stocked with alcohol either. They say the reason for the 10:45 closure and no stocking of alcohol is because they are a "family resort"!?? Every resort ive been to is a family resort?? They say to order room service ,but its 5$US everytime, and its maximum 2 beers at a time! They also have zero entertainment on site. No shows, no music ,no live entertainment. So if you want a very boring resort, this would be it. To top it off, they want eveyone in bed by 10:45, but their next door neighbors (mandalay beach resort and coco bongo) blasts music on the beach until 5am. So for them to want everyone in bed early and not be able to actually go to bed cause the music is so loud, makes it very confusing . If you do book here ,do yourself a favour and book the tower farthest from the coco bongo
The good: the view anf the ocean! As all hotels on the zone have great beach and views. The food was good, not great not terrible. The resort itself is clean, and staff are friendly (like most hotels), great wifi.. The bad: no dining, food or drink options past 10:45! All bars close at 6pm and the lobby bar closes at 10:45. We have been to many resorts and have never ever experienced this. The mini fridge is not stocked with alcohol either. They say the reason for the 10:45 closure and no stocking of alcohol is because they are a "family resort"!?? Every resort ive been to is a family resort?? They say to order room service ,but its 5$US everytime, and its maximum 2 beers at a time! They also have zero entertainment on site. No shows, no music ,no live entertainment. So if you want a very boring resort, this would be it. To top it off, they want eveyone in bed by 10:45, but their next door neighbors (mandalay beach resort and coco bongo) blasts music on the beach until 5am. So for them to want everyone in bed early and not be able to actually go to bed cause the music is so loud, makes it very confusing . If you do book here ,do yourself a favour and book the tower farthest from the coco bongo
6
Amar
7. Juli 2025
·
Aufenthalt am 5 Nächte
The all inclusive is not really all.inclusive. it hits you when you sit down and the menu is presented. There are.premium meals that is not part of the all inclusive. The hotel should make this transparent at their booking website. Also, the alcoholic dirnks have a charge for single malt JW Black etc. Which are considered premium. This also needs to be disclosed.
The all inclusive is not really all.inclusive. it hits you when you sit down and the menu is presented. There are.premium meals that is not part of the all inclusive. The hotel should make this transparent at their booking website. Also, the alcoholic dirnks have a charge for single malt JW Black etc. Which are considered premium. This also needs to be disclosed.
4
Maria De Jesus
23. Juli 2025
·
Aufenthalt am 4 Nächte
Arriving here after a long day of traveling checking in was extremely disappointed. They only had 2 ppl at the front desk. Took 45min to check in. After that someone walked up to us right away to try and get us to come to a time share presentation (didn’t even give us time to breath) The All inclusive package is not worth it. The food was terrible. Restaurants require a reservation and they make it nearly impossible to get one. By the time you get to the counter to try and get a reservation at any of the restaurants, they tell you it’s all booked out. If you complain a little they magically have an early reservation. They claim that they are fully booked at the restaurants but when you pass by the restaurants are empty. Plenty of empty chairs. They try to save money by making ppl eat the at buffet and the buffet is terrible. We ate at the Asian and Mexican restaurant and stayed there for a couple hours. The entire time there was empty table around. Getting a reservation at the all inclusive restaurants shouldn’t be that difficult. The bar is only open from 11am to 11pm. The rooms have very thin walls. Housekeepers pass by really early slamming doors. Unfortunately we had some young college kids staying next to us on our last time. Sounded like they had a DJ inside there room lol I called to complaint but no one ever came by and we had to be up very early the next day. Needless to say I will NEVER stay here again.
Arriving here after a long day of traveling checking in was extremely disappointed. They only had 2 ppl at the front desk. Took 45min to check in. After that someone walked up to us right away to try and get us to come to a time share presentation (didn’t even give us time to breath) The All inclusive package is not worth it. The food was terrible. Restaurants require a reservation and they make it nearly impossible to get one. By the time you get to the counter to try and get a reservation at any of the restaurants, they tell you it’s all booked out. If you complain a little they magically have an early reservation. They claim that they are fully booked at the restaurants but when you pass by the restaurants are empty. Plenty of empty chairs. They try to save money by making ppl eat the at buffet and the buffet is terrible. We ate at the Asian and Mexican restaurant and stayed there for a couple hours. The entire time there was empty table around. Getting a reservation at the all inclusive restaurants shouldn’t be that difficult. The bar is only open from 11am to 11pm. The rooms have very thin walls. Housekeepers pass by really early slamming doors. Unfortunately we had some young college kids staying next to us on our last time. Sounded like they had a DJ inside there room lol I called to complaint but no one ever came by and we had to be up very early the next day. Needless to say I will NEVER stay here again.
8
LAURA
6. Feb. 2025
·
Aufenthalt am 4 Nächte
The beach is excellent! The location is great! The best beach view from balcony. The alcoholic was not great, I had the all inclusive and if you wanted the good liquor you were charged extra for it. At times, it was difficult to get reservations for the extra restaurants on property.
The beach is excellent! The location is great! The best beach view from balcony. The alcoholic was not great, I had the all inclusive and if you wanted the good liquor you were charged extra for it. At times, it was difficult to get reservations for the extra restaurants on property.
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
10
Melanie Skowronek-
6. Jan. 2026
·
Aufenthalt am 5 Nächte
!Wir sind als Familie mit zwei Kindern (10 und 12 Jahre) angereist und hatten ein Zimmer mit Balkon und Meerblick in der 3. Etage. Die Kinder hatten Spaß im Kids Club und waren begeistert vom Essen. Es gab praktisch alles. Die Auswahl an Speisen war fantastisch. Typisch México, Pizza, Burger, Pasta, frische Salate und Smoothies….5 verschiedene Restaurants und 3 Bars zur Auswahl. Das Personal war sehr freundlich und hilfsbereit. Die ganze Belegschaft hat unheimlich viel für einen angenehmen Aufenthalt getan. Die Anlage ist groß und entsprechend sind viele Leute überall. Das hat aber nie gestört, auch wenn ich nicht bevorzugt AI-Cluburlauber bin. Die Poollandschaft hat den Kids gut gefallen. Der Strand ist sauber und der Ausblick umwerfend. Die angrenzenden Clubs haben wir nur in der Silvesternacht gehört, ansonsten war es eher ruhig. Das Hotel hat viele Annehmlichkeiten, u.a auch mehrere kleine Shops für Souvenirs, Geldautomaten im Haus und einen kleinen Supermarkt und eine Apotheke auf dem Gelände.
!Wir sind als Familie mit zwei Kindern (10 und 12 Jahre) angereist und hatten ein Zimmer mit Balkon und Meerblick in der 3. Etage. Die Kinder hatten Spaß im Kids Club und waren begeistert vom Essen. Es gab praktisch alles. Die Auswahl an Speisen war fantastisch. Typisch México, Pizza, Burger, Pasta, frische Salate und Smoothies….5 verschiedene Restaurants und 3 Bars zur Auswahl. Das Personal war sehr freundlich und hilfsbereit. Die ganze Belegschaft hat unheimlich viel für einen angenehmen Aufenthalt getan. Die Anlage ist groß und entsprechend sind viele Leute überall. Das hat aber nie gestört, auch wenn ich nicht bevorzugt AI-Cluburlauber bin. Die Poollandschaft hat den Kids gut gefallen. Der Strand ist sauber und der Ausblick umwerfend. Die angrenzenden Clubs haben wir nur in der Silvesternacht gehört, ansonsten war es eher ruhig. Das Hotel hat viele Annehmlichkeiten, u.a auch mehrere kleine Shops für Souvenirs, Geldautomaten im Haus und einen kleinen Supermarkt und eine Apotheke auf dem Gelände.
8
Michelle
13. Feb. 2024
·
Aufenthalt am 11 Nächte
Bis auf Flecken der Bettwäsche und der Zustand der Dusche/Badewanne war alles super
Bis auf Flecken der Bettwäsche und der Zustand der Dusche/Badewanne war alles super
10
Mario
vor 3 Wochen
·
Aufenthalt am 3 Nächte
Todo estuvo genial , en lo personal me gustaria una mesa de billar Pero de carambola
Todo estuvo genial , en lo personal me gustaria una mesa de billar Pero de carambola
10
marco
vor 3 Wochen
·
Aufenthalt am 3 Nächte
Muy amables todo el personal drl hotel
Muy amables todo el personal drl hotel
10
Luis
vor 4 Wochen
·
Aufenthalt am 2 Nächte
Personal amable. Habitación limpia
Personal amable. Habitación limpia
Richtlinien der Unterkunft
Check-in
Check-out
Von 15:00 bis 00:00
Vor 12:00
Optionale Extras
Zusätzliche kostenpflichtige Dienstleistungen, die Sie anfragen können.
Mehr anzeigenHaben Sie eine Frage?
Sofortige KI-Antworten basieren auf den Informationen des Hotels.
Considering this hotel for your Cancún trip?
Was kosten Zimmer im Krystal Cancun in Cancun normalerweise?
In den nächsten 60–90 Tagen liegen die Zimmerpreise im Krystal Cancun in Cancun typischerweise bei etwa 132 $ pro Nacht für zwei Gäste, wobei die Preise an Spitzentagen zwischen 91 $ und 158 $ liegen.
Wann ist die ruhigste Zeit, um das Krystal Cancun in Cancun zu besuchen?
August ist der ruhigste Monat für einen Aufenthalt im Krystal Cancun in Cancun, da die Nachfrage dann am niedrigsten und im Dezember am höchsten ist. Planen Sie für weniger Menschenmassen und eine einfachere Verfügbarkeit im Spätsommer; erwarten Sie höchste Besucherzahlen rund um die Winterfeiertage.
Welcher Monat hat die niedrigsten Preise im Krystal Cancun in Cancun?
Juni ist der günstigste Monat für einen Aufenthalt im Krystal Cancun in Cancun, mit einem Durchschnitt von 146 $ pro Nacht; März ist der teuerste mit 211 $. Die niedrigeren Preise im Juni gelten, obwohl August der ruhigste Monat für Besucherzahlen ist.
Für welche Sehenswürdigkeiten und welche Art von Gästen ist das Krystal Cancun in Cancun am besten geeignet?
Das Krystal Cancun in Cancun befindet sich in Quintana Roo in der Nähe des Strandes Gaviota Azul, des Einkaufszentrums Forum By The Sea und der Lagune Nichupté, was es für Strandaufenthalte und Einkaufsmöglichkeiten günstig macht. Das Hotel richtet sich hauptsächlich an Paare und Familien und eignet sich gut für strand-/küstenbezogene und entspannungsfocused Aufenthalte.
Wie vergleichen sich die Preise des Krystal Cancun mit anderen Hotels in Cancun?
Das Krystal Cancun in Cancun ist günstiger als 15 von 19 vergleichbaren Hotels in der Umgebung, mit einem typischen Median von 160 $ pro Nacht im Vergleich zu etwa 264 $ für die Konkurrenz.
Wie ist der Preis pro Nacht im Krystal Cancun in Cancún im Vergleich zu den letzten Wochen?
Der aktuelle Preis im Krystal Cancun in Cancún beträgt 109 $ pro Nacht für 2 Gäste und ist für dieses Hotel niedrig: etwa 30 % unter dem Durchschnitt von 151 $ in den letzten 60 Tagen. Die Preise pro Nacht lagen in diesem Zeitraum meist zwischen 125 $ und 179 $.
Preise für kommende Reisedaten
September 2026
So. | Mo. | Di. | Mi. | Do. | Fr. | Sa. |
|---|---|---|---|---|---|---|
Oktober 2026
So. | Mo. | Di. | Mi. | Do. | Fr. | Sa. |
|---|---|---|---|---|---|---|
Günstiger
Teurer
Durchschnittlicher Preis pro Nacht aus den verfügbaren Tarifen, einschließlich Steuern und Gebühren.
Preise in USD für 2 Gäste, täglich aktualisiert.
- 2026-09-15: 137.63323629258727USD
- 2026-09-16: 110.09148838165284USD
- 2026-09-17: 110.09148838165284USD
- 2026-09-18: 110.16469120838929USD
- 2026-09-19: 109.22278976325988USD
- 2026-09-20: 109.22286848538208USD
- 2026-09-21: 105.90710144554139USD
- 2026-09-22: 109.22278976325988USD
- 2026-09-23: 109.22278976325988USD
- 2026-09-24: 117.16843222869873USD
- 2026-09-25: 117.16414624649047USD
- 2026-09-26: 117.16843222869873USD
- 2026-09-27: 108.79138378674317USD
- 2026-09-28: 109.22278976325988USD
- 2026-09-29: 109.22278976325988USD
- 2026-09-30: 109.22278976325988USD
- 2026-10-01: 123.12766189105224USD
- 2026-10-02: 121.84778013464356USD
- 2026-10-03: 121.84778013464356USD
- 2026-10-04: 114.18881739752197USD
- 2026-10-05: 114.18881739752197USD
- 2026-10-06: 114.18881739752197USD
- 2026-10-07: 114.18881739752197USD
- 2026-10-08: 114.18881739752197USD
- 2026-10-09: 114.18881739752197USD
- 2026-10-10: 114.18881739752197USD
- 2026-10-11: 114.18881739752197USD
- 2026-10-12: 123.12766189105224USD
- 2026-10-13: 123.12766189105224USD
- 2026-10-14: 127.1004874972229USD
- 2026-10-15: 127.0960878052826USD
- 2026-10-16: 114.18881739752197USD
- 2026-10-17: 118.17017998049927USD
- 2026-10-18: 114.18881739752197USD
- 2026-10-19: 123.1218889354248USD
- 2026-10-20: 123.1218889354248USD
- 2026-10-21: 123.12766189105224USD
- 2026-10-22: 132.06651513148498USD
- 2026-10-23: 130.3425268961792USD
- 2026-10-24: 128.09368952531432USD
- 2026-10-25: 123.1218889354248USD
- 2026-10-26: 123.12766189105224USD
- 2026-10-27: 123.12766189105224USD
- 2026-10-28: 133.05971715957642USD
- 2026-10-29: 134.9588796105652USD
- 2026-10-30: 134.9588796105652USD
- 2026-10-31: 123.12766189105224USD
- 2026-11-01: 127.20372718702697USD
- 2026-11-02: 132.06651513148498USD
- 2026-11-03: 134.9964650504608USD
- 2026-11-04: 133.05971715957642USD
- 2026-11-05: 159.87436130923462USD
- 2026-11-06: 158.88305735897828USD
- 2026-11-07: 144.97644459759522USD
- 2026-11-08: 137.03254276574708USD
- 2026-11-09: 139.0902253301239USD
- 2026-11-10: 137.03254276574708USD
- 2026-11-11: 137.02803811097718USD
- 2026-11-12: 132.06651513148498USD
- 2026-11-13: 137.02803811097718USD
- 2026-11-14: 137.03254276574708USD
- 2026-11-15: 134.05291918766784USD
Die Mitarbeiter der Rezeption heißen dich bei deiner Ankunft willkommen. Von der Unterkunft zur Verfügung gestellte Informationen werden ggf. mit automatischen Übersetzungstools übersetzt.
Der Check-in muss von einer Person durchgeführt werden, die mindestens 18 Jahre alt ist.
Sie müssen die folgende Kaution bezahlen, die vollständig zurückerstattet werden kann.
Kaution für Schäden: MXN 3000 pro Aufenthalt
- Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
- Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte oder eine Kaution in bar für unvorhergesehene Aufwendungen verlangt.
- Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
- Diese Unterkunft akzeptiert Kreditkarten, Debitkarten und Bargeld.
- Bargeldlose Transaktionen sind verfügbar
- Diese Unterkunft ist mit Sicherheitseinrichtungen wie einem Feuerlöscher, einem Rauchmelder und einem Sicherheitssystem ausgestattet
- Diese Unterkunft verfügt über Außenbereiche wie Balkone oder Terrassen, die möglicherweise nicht für Kinder geeignet sind. Bei Bedenken wende dich am besten vor deiner Ankunft direkt an die Unterkunft, um sicherzustellen, dass dir ein passendes Zimmer zur Verfügung gestellt wird.
- Für Massageanwendungen und Behandlungen im Wellnessbereich sind Voranmeldungen erforderlich. Bitte setze dazu vor der Anreise mit diesem Hotel in Verbindung. Die entsprechenden Kontaktinformationen findest du auf deiner Buchungsbestätigung.
- Bis zu 2 Kinder bis zu 4 Jahren können im Zimmer der Eltern oder Erziehungsberechtigten kostenlos übernachten, wenn keine zusätzlichen Bettwaren angefordert werden.
- Nur angemeldete Gäste erhalten Zugang zu den Zimmern.
- Die Unterkunft bietet je nach Verfügbarkeit Zimmer mit Verbindungstür/nebeneinanderliegende Zimmer. Bitte wende dich mit deiner Anfrage direkt an deine Unterkunft. Die Telefonnummer findest du auf der Buchungsbestätigung.
- Es sind bargeldlose Zahlungsmethoden für alle Transaktionen verfügbar.
- Kontaktloser Check-in und kontaktloser Check-out sind verfügbar.
- Später Check-out gegen Gebühr möglich (je nach Verfügbarkeit)
Die oben aufgeführte Liste enthält vielleicht nicht alle Informationen. Gebühren und Kautionen enthalten eventuell keine Steuern und können sich ändern.
Beliebte Annehmlichkeiten
Parkmöglichkeiten
Restaurant
Pool
Zimmerservice
Parkservice
Informationsschalter für Ausflüge
Dienstleistungen
Informationsschalter für Ausflüge
Chemische Reinigung
Babysitting/Kinderbetreuung
Bankett-Ausstattung
Safe
Geldautomat
Gepäckaufbewahrung
Ausgewiesene Raucherzone
Waschsalon mit Selbstbedienung
24-Hour Front Desk
Concierge Services
Aktivitäten
Pool
Garten
Golfplatz (in der Nähe)
Strand (in der Nähe)
Sporttauchen
Karaoke
Angeln
Spielplatz
Kinderpool
Pool im Freien
Live-Musik
Pool (Infinity)
Gartenmöbel
Pool (Seasonal Outdoor)
Terrasse
Fitness Center (nearby)
Water Park
Allgemein
Zimmerservice
Restaurant
Nichtraucher-Zimmer
Sauna
Whirlpool/Jacuzzi
Massage
Solarium
Spa & Wellness Center
Friseur/Schönheitssalon
Gesichtsanwendungen
Kinder-Club
Pool-Bar
Picknickplatz/-tische
Frühstück auf dem Zimmer
Familienzimmer
Beach Sun Loungers
Snack Bar/Deli
Parkmöglichkeiten
Parkmöglichkeiten
Parkservice
Kostenfreies Parken
Parking Onsite
Internet
Kostenloses W-LAN