Villa la Valencia
From
752 $US
/nuit
Sélectionnez les dates pour voir les prix et les disponibilités
From
752 $US
/nuit
À propos de cet établissement
Rejoignez le spa de l'hébergement, un centre bien-être qui propose des massages et des soins du visage, et permettez qu'on prenne soin de vous. N'hésitez surtout pas à profitez des nombreuses infrastructures de loisirs qui incluent notammen...
Équipements
Rejoignez le spa de l'hébergement, un centre bien-être qui propose des massages et des soins du visage, et permettez qu'on prenne soin de vous. N'hésitez surtout pas à profitez des nombreuses infrastructures de loisirs qui incluent notamment 4 piscines extérieures, 5 bains à remous et une rivière artificielle (lazy river). Cet appartement condo propose également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et un service de garde d'enfants (en supplément).
Services de l'établissement
Les équipements et services proposés incluent un service de nettoyage à sec / blanchisserie, une réception ouverte 24 h/24 et un personnel polyglotte. En échange d'un supplément, l'hébergement propose une navette vers et depuis l'aéroport (24 h/24) et un parking avec voiturier se trouve dans l'enceinte de l'hébergement.
Repas
Pendant votre séjour, vous vous régalerez à El Patron Mexican Cuisine, l'un des 4 restaurants de cet appartement condo et profiterez d'un service d'étage 24 h/24. Idéal pour une soirée cocooning pleine de saveurs ! Pour manger sur le pouce, vous trouverez aussi sur place un café. Étant donné que l'hébergement propose un bar en milieu de piscine, vous pouvez faire une petite pause fraîcheur autant de fois que vous le souhaitez. N'hésitez pas non plus à aller prendre un verre dans un de ses 3 bars/lounges ou de ses 2 bars en bord de piscine. Un petit déjeuner complet est servi tous les jours de 07 h 00 à 11 h 30 moyennant un supplément.
Chambres
Les 20 chambres de l'hébergement vous invitent à la détente et comprennent un micro-ondes et une télévision à écran plat. Les chambres sont dotées d'un balcon ou patio aménagé. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde. Les salles de bain comprennent une baignoire et une douche séparées avec un pommeau de douche à « effet pluie » et un bidet.
Emplacement
San José del Cabo ne manque pas de choses à découvrir ; Villa la Valencia vous fait profiter d'un séjour au bord de la plage et se trouve à moins de 10 minutes en voiture de Plage de Palmilla et de Playa Chileno (plage). Cet appartement condo au bord de la plage se trouve à 16,5 km de Baie de Cabo San Lucas et à 18,9 km de Medano Beach.
À proximité
Reserva de la biosfera Desierto de El Vizcaíno (réserve naturelle)(0.3 miles)
Cuadra San Francisco (centre équestre)(0.4 miles)
Baie Chileno(1.5 miles)
Club de Golf Cabo Real(1.6 miles)
Playa Cabo Real(2.8 miles)
El Merkado(3.6 miles)
Plage de Palmilla(4.2 miles)
Playa Chileno (plage)(4.5 miles)
Palmilla Golf Club(5.1 miles)
Plage Costa Azul(5.8 miles)
Plage El Tule(5.9 miles)
Aventures du Canyon Sauvage(6.1 miles)
Plage El Zalate(6.4 miles)
Parc de Golf Querencia(6.4 miles)
Mer et Sierra(6.7 miles)
Aéroport principal le plus pratique pour rejoindre Villa la Valencia : Aéroport international de Los Cabos (SJD)(19.2 miles)
Navette aéroport
Sauna
Ascenseur
Service de voiturier
Personnel multilingue
Coffre-fort
Emplacement
Km 18.5 Carretera Transpenninsular, El Bledito, San Jose del Cabo, Los Cabos, Basse-Californie du Sud, Mexique
Reserva de la biosfera Desierto de El Vizcaíno (réserve naturelle) (0.3 miles)
Cuadra San Francisco (centre équestre) (0.4 miles)
Baie Chileno (1.5 miles)
Club de Golf Cabo Real (1.6 miles)
Playa Cabo Real (2.8 miles)
El Merkado (3.6 miles)
Options de chambre
17
Suite Luxe, 2 chambres, vue océan
Détails de la chambre
1 Très Grand Lit Double
, 2 Grands Lits Doubles
et 1 Canapé-Lit
Couchages 6
1779 ft²
Balcon ou patioClimatisationChauffageWi-Fi (gratuit)Siège de douche fixe
6
Suite Luxe, 1 chambre, vue océan, en front de plage
Détails de la chambre
1 Très Grand Lit Double
et 1 Canapé-Lit
Couchages 4
1245 ft²
Balcon ou patioClimatisationWi-Fi (gratuit)Salon séparéSiège de douche fixe
9
Studio Deluxe, vue piscine, en front de plage
Détails de la chambre
1 Très Grand Lit Double
2 Grands Lits Doubles
Couchages 2
Balcon ou patioClimatisationWi-Fi (gratuit)Baignoire et douche séparéesSiège de douche fixe
Avis des voyageurs sur Villa la Valencia
5.3
Basé sur 1 avis vérifié
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Les voyageurs décrivent VILLA LA VALENCIA BEACH RESORT & SPA LOS CABOS comme un complexe moderne, très propre et familial avec des piscines exceptionnelles – notamment la rivière lente – et un personnel généralement chaleureux. La nourriture est jugée bonne à excellente au buffet et dans les deux restaurants.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Les voyageurs décrivent VILLA LA VALENCIA BEACH RESORT & SPA LOS CABOS comme un complexe moderne, très propre et familial avec des piscines exceptionnelles – notamment la rivière lente – et un personnel généralement chaleureux. La nourriture est jugée bonne à excellente au buffet et dans les deux restaurants.
Beaucoup soulignent une atmosphère calme avec des animations limitées et des fermetures précoces, ce qui convient mieux à la détente qu'à la vie nocturne. Les clients mentionnent régulièrement le manque de transats à la piscine à débordement, le service lent au restaurant et la nécessité de signer les chèques même avec une formule tout compris. Les options de restauration semblent limitées et il peut être difficile d'obtenir une réservation pour le dîner, et plusieurs commentaires font état de sollicitations persistantes de ventes de parts de temps du personnel de conciergerie. La plage est pittoresque mais impraticable pour la baignade, et l'emplacement est idéal pour visiter l'une ou l'autre ville ; attendez-vous à un séjour propre, axé sur la famille, centré sur les piscines et la détente.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Les équipements remarquables comprennent plusieurs piscines et une rivière lente populaire, ainsi qu'un club pour enfants, une salle de sport et un spa ; les transats à la piscine à débordement sont difficiles à trouver. La plage est pittoresque mais impraticable pour la baignade, les animations sont limitées et certains commentaires ont fait état de fermetures temporaires de piscines.
Avis de voyageur à ce sujet
10
paulina
26 juil. 2025
·
A séjourné 2 nuits
The property and staff are great, Alma rom the pool area are offered amazing service! Isaac f greeted us so nice! There was a tall employee with reading glasses around the pool area that unfortunately saved lounge chairs with towels before 8 am, this was at the infinity pool and then once the guests were coming down they tip that employee. We have been told during check in that lounge chairs couldn’t been reserve longer than 1 hour. I was disappointed when I saw that considering that I was waiting for towels a little before 8 am as i got of the ocean around 7:40 am.
The property and staff are great, Alma rom the pool area are offered amazing service! Isaac f greeted us so nice! There was a tall employee with reading glasses around the pool area that unfortunately saved lounge chairs with towels before 8 am, this was at the infinity pool and then once the guests were coming down they tip that employee. We have been told during check in that lounge chairs couldn’t been reserve longer than 1 hour. I was disappointed when I saw that considering that I was waiting for towels a little before 8 am as i got of the ocean around 7:40 am.
10
Lisa
18 août 2024
·
A séjourné 4 nuits
Pros: Great resort. Employees were friendly and accommodating. Room was very spacious and had two bathrooms. Favorite restaurant was the Italian Taberna but enjoyed all our meals. Kids spent so much time in the lazy river and pools. Would definitely return. Downsides: Construction is ongoing for the next month at the infinity pool area so it was closed and there was noise from jackhammers during parts of the day. Online menus not available for all restaurants which is difficult when trying to choose. All inclusive guests have to sign checks even if there are no charges. Ocean isn’t swimmable in front of resort.
Pros: Great resort. Employees were friendly and accommodating. Room was very spacious and had two bathrooms. Favorite restaurant was the Italian Taberna but enjoyed all our meals. Kids spent so much time in the lazy river and pools. Would definitely return. Downsides: Construction is ongoing for the next month at the infinity pool area so it was closed and there was noise from jackhammers during parts of the day. Online menus not available for all restaurants which is difficult when trying to choose. All inclusive guests have to sign checks even if there are no charges. Ocean isn’t swimmable in front of resort.
10
OMAR FERNANDO
21 oct. 2024
·
A séjourné 4 nuits
Great resort staff every helpful. Navigated with ease. Nice pool and lazy river and kids club/ day care.
Great resort staff every helpful. Navigated with ease. Nice pool and lazy river and kids club/ day care.
10
Ricardo Bermudez
16 août 2025
·
A séjourné 1 nuit
Es un resort todo incluido, las comidas y bebidas, el Servicio, las habitaciones, lo valen. Para Descansar y no salir del hotel, te relajas, tres albercas, el río lento les encantó a los niños y a los grandes.
Es un resort todo incluido, las comidas y bebidas, el Servicio, las habitaciones, lo valen. Para Descansar y no salir del hotel, te relajas, tres albercas, el río lento les encantó a los niños y a los grandes.
10
PATRICK
15 août 2025
·
A séjourné 6 nuits
Everything about the resort was amazing! Downsides, non-swimmable beach and they changed how the kids club wasn't part of the all inclusive package. But it didn't stop us and our kid had a blast each time he went!
Everything about the resort was amazing! Downsides, non-swimmable beach and they changed how the kids club wasn't part of the all inclusive package. But it didn't stop us and our kid had a blast each time he went!
10
alma Janette
14 août 2024
·
A séjourné 4 nuits
Meals are gourmet ! Excellent staff delicious food. All inclusive allows for all food drinks and snacks. Mexican Italian and a steakhouse restaurants on the property.clean gym and spa. access to the beach. The resort is absolutely beautiful, clean and a luxury experience, great for families !!
Meals are gourmet ! Excellent staff delicious food. All inclusive allows for all food drinks and snacks. Mexican Italian and a steakhouse restaurants on the property.clean gym and spa. access to the beach. The resort is absolutely beautiful, clean and a luxury experience, great for families !!
8
Jasmin
16 nov. 2025
·
A séjourné 7 nuits
Resort is on the smaller side and there isn’t a whole lot to do if you like some of the activities that other all inclusives typically have; overall, the experience was good, resort is clean, rooms are spacious and most of the staff are very attentive. Only two actual restaurants to make reservations at (steak house and Italian) and then a buffet (only open for breakfast and dinner) and pool side spot to eat. On the first night, our room was located right below the lobby and we could hear the dragging of metal chairs every couple of hours. Mentioned this to the check in staff and they switched our room the next day - they were very accommodating and helpful. Location of the hotel is convenient if you plan on going to San Jose or Cabo San Lucas. About a 20 minute Uber ride to either. Gorgeous views from the infinity pool if you get up early enough to get a chair. You need to be there by about 6:30/7am if you want a spot. Other pools are bigger and much easier to get chairs at. Would recommend to families and those who want a laid back, relaxing vacation without all the entertainment that some of the bigger chains have.
Resort is on the smaller side and there isn’t a whole lot to do if you like some of the activities that other all inclusives typically have; overall, the experience was good, resort is clean, rooms are spacious and most of the staff are very attentive. Only two actual restaurants to make reservations at (steak house and Italian) and then a buffet (only open for breakfast and dinner) and pool side spot to eat. On the first night, our room was located right below the lobby and we could hear the dragging of metal chairs every couple of hours. Mentioned this to the check in staff and they switched our room the next day - they were very accommodating and helpful. Location of the hotel is convenient if you plan on going to San Jose or Cabo San Lucas. About a 20 minute Uber ride to either. Gorgeous views from the infinity pool if you get up early enough to get a chair. You need to be there by about 6:30/7am if you want a spot. Other pools are bigger and much easier to get chairs at. Would recommend to families and those who want a laid back, relaxing vacation without all the entertainment that some of the bigger chains have.
10
Anne
27 nov. 2025
·
A séjourné 5 nuits
Fantastic for families - lazy river is great, several pools/hot tubs. Great Mexican buffet for breakfast and dinner. Awesome family retreat.
Fantastic for families - lazy river is great, several pools/hot tubs. Great Mexican buffet for breakfast and dinner. Awesome family retreat.
8
Yuliya
3 déc. 2024
·
A séjourné 5 nuits
It’s a nice resort, with amenities and service similar to other 4.5-5 star resorts we experienced in Mexico. Beautiful grounds but wish the territory was bigger as there is not much outside of the hotel. Loved the huge lazy river, infinity pool and activities. Staff were pleasant, courteous and quick to serve. Happy we got a room upgrade from the first floor pool view room - it was just too dark. Enjoyed the a la cart restaurants and buffet, interestingly, buffet options are not as expansive as other resorts offer. Loved the lobby bar and a variety of non-alcoholic cocktails they offer in addition to the regular stuff. Wonderful room service. Nice modern rooms with thoughtful amenities. The weather was awesome. Beach unfortunately not swimmable due to strong waves. Overall, very pleasant stay and experience.
It’s a nice resort, with amenities and service similar to other 4.5-5 star resorts we experienced in Mexico. Beautiful grounds but wish the territory was bigger as there is not much outside of the hotel. Loved the huge lazy river, infinity pool and activities. Staff were pleasant, courteous and quick to serve. Happy we got a room upgrade from the first floor pool view room - it was just too dark. Enjoyed the a la cart restaurants and buffet, interestingly, buffet options are not as expansive as other resorts offer. Loved the lobby bar and a variety of non-alcoholic cocktails they offer in addition to the regular stuff. Wonderful room service. Nice modern rooms with thoughtful amenities. The weather was awesome. Beach unfortunately not swimmable due to strong waves. Overall, very pleasant stay and experience.
6
Dexter
25 juil. 2025
·
A séjourné 2 nuits
The place was nice overall but it was lacking a few things. Drinks were served at the pool only between 12 and 5pm. It took forever to get the drinks delivered and something about serving food at the pool but not pizza. Getting pizza required dressing up and sitting the cafe at the pool which also served all the other food right at the pool but somehow not pizza. Also no music by the pool. Just dead silence.
The place was nice overall but it was lacking a few things. Drinks were served at the pool only between 12 and 5pm. It took forever to get the drinks delivered and something about serving food at the pool but not pizza. Getting pizza required dressing up and sitting the cafe at the pool which also served all the other food right at the pool but somehow not pizza. Also no music by the pool. Just dead silence.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
Les commentaires font l'éloge constant de chambres très propres et d'un entretien soigné des jardins, avec un service de ménage fréquent. Quelques commentaires isolés mentionnent la propreté de la piscine ou des odeurs occasionnelles dans les couloirs.
Avis de voyageur à ce sujet
6
Jayne
10 nov. 2024
·
A séjourné 2 nuits
Very friendly and helpful staff. The property is very clean. The resort is located right on a very busy and noisy hwy.
Very friendly and helpful staff. The property is very clean. The resort is located right on a very busy and noisy hwy.
10
Gerald
18 juin 2024
·
A séjourné 5 nuits
Pools were great. Beautiful view of Sea of Cortez. Very clean.
Pools were great. Beautiful view of Sea of Cortez. Very clean.
10
Dania
6 avr. 2025
·
A séjourné 4 nuits
Very clean and safe for families! Food is great! Pools are clean.
Very clean and safe for families! Food is great! Pools are clean.
10
erna
25 avr. 2025
·
A séjourné 5 nuits
Hotel is beautiful and clean. The staff was extremely nice. There is not a single thing I could think of to complain about!
Hotel is beautiful and clean. The staff was extremely nice. There is not a single thing I could think of to complain about!
6
felicia
9 avr. 2025
·
A séjourné 9 nuits
The property was clean, the staff were cleaning sun up to sun down. I did not like the food, most of the food was cold, I like white rice with nothing in it however the rice was always mixed with vegetables, no option without. The chairs are hard to get so you have to wake up at like 5am and go claim your spot or you’re out of luck. The resort is beautiful and most of the staff are super nice. There is not much entertainment so you are basically in bed by 9pm because there is absolutely nothing to do. I spent 8 days there and it’s best to go into town by the marina for something to do. Overall I would rate this resort a 5 out of 10.
The property was clean, the staff were cleaning sun up to sun down. I did not like the food, most of the food was cold, I like white rice with nothing in it however the rice was always mixed with vegetables, no option without. The chairs are hard to get so you have to wake up at like 5am and go claim your spot or you’re out of luck. The resort is beautiful and most of the staff are super nice. There is not much entertainment so you are basically in bed by 9pm because there is absolutely nothing to do. I spent 8 days there and it’s best to go into town by the marina for something to do. Overall I would rate this resort a 5 out of 10.
8
Brianne
2 janv. 2025
·
A séjourné 5 nuits
My family and I loved this resort. There were five of us, ranging from 3-75 in age, and we all had a blast during the 6 all inclusive nights we were there. The resort was really well maintained, staff were wonderful, restaurants were better than average for all inclusive, room service was great, and the rooms were very spacious. The gym was also quite spacious, nice and new. Only a few downsides - 1) There is no onsite walk-up coffee shop that is part of the all-inclusive experience (you have to go to a restaurant or order room/pool service). 2) Guests are SAVAGE with reserving chairs at the pools. Most spots are taken by 9am. 3) Book reservations for dinner in advance!!! There are only two sit down restaurants and it was a big mistake on my part to try to book before we got there, but I didn’t think it would be an issue. The buffets were great but the steakhouse was fully booked and the italian restaurant could only get us reservations a few nights, but only after 8pm. I was not impressed by how the concierge supported me in making reservations or their general reservation process, either. 4) As I mentioned, It’s super family friendly but as a person without kids, I could not in good faith recommend this hotel to someone who was child free or single. Though there is an adults-only pool, there was no night life and things wind down early and if you want to do anything after dinner you would have to leave the resort.
My family and I loved this resort. There were five of us, ranging from 3-75 in age, and we all had a blast during the 6 all inclusive nights we were there. The resort was really well maintained, staff were wonderful, restaurants were better than average for all inclusive, room service was great, and the rooms were very spacious. The gym was also quite spacious, nice and new. Only a few downsides - 1) There is no onsite walk-up coffee shop that is part of the all-inclusive experience (you have to go to a restaurant or order room/pool service). 2) Guests are SAVAGE with reserving chairs at the pools. Most spots are taken by 9am. 3) Book reservations for dinner in advance!!! There are only two sit down restaurants and it was a big mistake on my part to try to book before we got there, but I didn’t think it would be an issue. The buffets were great but the steakhouse was fully booked and the italian restaurant could only get us reservations a few nights, but only after 8pm. I was not impressed by how the concierge supported me in making reservations or their general reservation process, either. 4) As I mentioned, It’s super family friendly but as a person without kids, I could not in good faith recommend this hotel to someone who was child free or single. Though there is an adults-only pool, there was no night life and things wind down early and if you want to do anything after dinner you would have to leave the resort.
6
Brandon
23 juil. 2024
·
A séjourné 5 nuits
Most of the staff was friendly. The cleanliness in the suite could have been a lot better.
Most of the staff was friendly. The cleanliness in the suite could have been a lot better.
10
Hyo-jin
10 nov. 2024
·
A séjourné 5 nuits
Great pool, good service, clean, high standard food quality
Great pool, good service, clean, high standard food quality
10
Jennifer
17 nov. 2025
·
A séjourné 7 nuits
The entire experience from beginning to end was top notch. The hotel was clean. Noticed grounds keepers and pools being cleaned every morning. Rooms were cleaned twice a day. Food was amazing. The staff were all friendly and warm. Entertainment team was super fun! We will definitely go back and highly recommend this hotel.
The entire experience from beginning to end was top notch. The hotel was clean. Noticed grounds keepers and pools being cleaned every morning. Rooms were cleaned twice a day. Food was amazing. The staff were all friendly and warm. Entertainment team was super fun! We will definitely go back and highly recommend this hotel.
10
Anna e
1 juil. 2024
·
A séjourné 7 nuits
A beautiful property that I would love to return to! The resort is less than 1.5 years old so everything is modern, clean and exceptionally high end. The staff is incredible! All of them are so kind.
A beautiful property that I would love to return to! The resort is less than 1.5 years old so everything is modern, clean and exceptionally high end. The staff is incredible! All of them are so kind.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont modernes, spacieuses et confortables, avec des suites familiales et de nombreuses vues agréables. Certains clients ont signalé des nuisances provenant du hall d'entrée ou de l'autoroute, ainsi que des problèmes occasionnels d'entretien ou de climatisation.
Avis de voyageur à ce sujet
8
Ryan
5 févr. 2025
·
A séjourné 7 nuits
Overall an outstanding resort with beautiful accommodations and scenery. Highlights: friendly staff, never felt too crowded, delicious food (especially latitude and la taberna), family friendly, and lazy river, pools and hot tubs were great. Cons: sewage smell in the hallways/elevator, proximity to major highway (noise), cannot swim in the ocean by the resort, one experience of a waiter forging extra tip (which was swiftly corrected), having to put in effort to get enough bottled water.
Overall an outstanding resort with beautiful accommodations and scenery. Highlights: friendly staff, never felt too crowded, delicious food (especially latitude and la taberna), family friendly, and lazy river, pools and hot tubs were great. Cons: sewage smell in the hallways/elevator, proximity to major highway (noise), cannot swim in the ocean by the resort, one experience of a waiter forging extra tip (which was swiftly corrected), having to put in effort to get enough bottled water.
4
Aleksandra
30 juil. 2025
·
A séjourné 4 nuits
Pros The rooms were exceptionally clean, modern, and spacious. We really enjoyed the food at the Italian restaurant and the steakhouse—both were excellent. Cons: Unfortunately, several aspects of our stay were disappointing. The hotel appears to be poorly managed and understaffed. Guests are frequently asked to provide their room numbers for nearly every service, and the amount of paperwork involved—especially for larger groups—is overwhelming for both guests and staff. Wait times were excessive; at one point, we waited over 25 minutes just to be seated at a restaurant. The food at the buffet is terrible. The pool area was also disappointing. It is quite small, and the water in all the pools was uncomfortably hot—more like a hot tub than a swimming pool. Pool chairs were always in short supply, and staff were rarely present to take drink orders. Additionally, it felt like the hotel was cutting corners on small but important guest amenities. For example, in-room coffee is only provided on the first day—even for all-inclusive guests, who must then purchase it. After checkout at 11 a.m., all amenities are cut off: no access to water, no internet, and no dining. This felt unnecessarily strict. The lack of entertainment was also disappointing. The evenings were dull, with no organized events or activities. If you're seeking a lively resort with entertainment options, this is unfortunately not the place.
Pros The rooms were exceptionally clean, modern, and spacious. We really enjoyed the food at the Italian restaurant and the steakhouse—both were excellent. Cons: Unfortunately, several aspects of our stay were disappointing. The hotel appears to be poorly managed and understaffed. Guests are frequently asked to provide their room numbers for nearly every service, and the amount of paperwork involved—especially for larger groups—is overwhelming for both guests and staff. Wait times were excessive; at one point, we waited over 25 minutes just to be seated at a restaurant. The food at the buffet is terrible. The pool area was also disappointing. It is quite small, and the water in all the pools was uncomfortably hot—more like a hot tub than a swimming pool. Pool chairs were always in short supply, and staff were rarely present to take drink orders. Additionally, it felt like the hotel was cutting corners on small but important guest amenities. For example, in-room coffee is only provided on the first day—even for all-inclusive guests, who must then purchase it. After checkout at 11 a.m., all amenities are cut off: no access to water, no internet, and no dining. This felt unnecessarily strict. The lack of entertainment was also disappointing. The evenings were dull, with no organized events or activities. If you're seeking a lively resort with entertainment options, this is unfortunately not the place.
6
Mohsen
19 juil. 2024
·
A séjourné 5 nuits
Hotel is pretty new and nice. AC was not working properly in the room. Restaurants were too busy and almost impossible to get anywhere. LA patrons breakfast was good. Latitude was excellent Stuff were great Hotel managers were hard to find Room service was super late. Sometimes they forgot or an hour before you get even a glass of milk.
Hotel is pretty new and nice. AC was not working properly in the room. Restaurants were too busy and almost impossible to get anywhere. LA patrons breakfast was good. Latitude was excellent Stuff were great Hotel managers were hard to find Room service was super late. Sometimes they forgot or an hour before you get even a glass of milk.
8
Miranda
18 févr. 2025
·
A séjourné 5 nuits
Great family vacation spot. Nice new hotel with awesome heated pools, great family suites with lots of amenities. We purchased the all inclusive option but were surprised at a couple of’ service fees’ and additional food charges at the end of our stay. Make sure you are clear on what is included and what isn’t with the ‘All Inclusive’ package. Also, make sure you book your dinner reservations with the two restaurants on their website BEFORE your stay. By the time we checked in- it was already too late and they were already booked throughout the entire week for dinners. Also, not sure what it was but my two daughters got food poising one night from something they ordered through room service. We ate at the buffet/ restaurant by the pool the entire week and never had a problem except that one time with room service. Other than that, the hotel was clean- pools were awesome and my kids had a great time.
Great family vacation spot. Nice new hotel with awesome heated pools, great family suites with lots of amenities. We purchased the all inclusive option but were surprised at a couple of’ service fees’ and additional food charges at the end of our stay. Make sure you are clear on what is included and what isn’t with the ‘All Inclusive’ package. Also, make sure you book your dinner reservations with the two restaurants on their website BEFORE your stay. By the time we checked in- it was already too late and they were already booked throughout the entire week for dinners. Also, not sure what it was but my two daughters got food poising one night from something they ordered through room service. We ate at the buffet/ restaurant by the pool the entire week and never had a problem except that one time with room service. Other than that, the hotel was clean- pools were awesome and my kids had a great time.
10
Dane
3 mars 2024
·
Villa La Valencia was gorgeous! The entire property was impeccable, beautiful and remarkably maintained. The service was friendly and efficient, though beware the “concierge” as it is just a way to get you into a time share pitch which will eat up 3-4 hours of your vacation time (this happens at every resort). Our room was amazing, just a double queen but it was spacious, quiet and clean. The beds were wonderful as was the bedding and pillows, everything feels luxurious! We were all inclusive and enjoyed all four restaurants, our favorite was by far the Italian and we ate there three of the 5 nights. Lots of live music, very chill vibe and a lot of fun. This didn’t have a party-vibe like some places in Cabo San Lucas, we are in our 40s and didn’t want base blaring through the night. As a matter of fact, one bachelor party came on our last day and they were a stark contrast to the rest of the guests; loud, obnoxious, belligerent. If I came back I would stay here again. The spa is INCREDIBLE! I had the best massage of my life and then got to enjoy the hydrotherapy room. The gym is immaculate and has brand-new equipment. Marcos was our server at the beach and he was THE BEST! All across an amazing experience, you can’t go wrong here.
Villa La Valencia was gorgeous! The entire property was impeccable, beautiful and remarkably maintained. The service was friendly and efficient, though beware the “concierge” as it is just a way to get you into a time share pitch which will eat up 3-4 hours of your vacation time (this happens at every resort). Our room was amazing, just a double queen but it was spacious, quiet and clean. The beds were wonderful as was the bedding and pillows, everything feels luxurious! We were all inclusive and enjoyed all four restaurants, our favorite was by far the Italian and we ate there three of the 5 nights. Lots of live music, very chill vibe and a lot of fun. This didn’t have a party-vibe like some places in Cabo San Lucas, we are in our 40s and didn’t want base blaring through the night. As a matter of fact, one bachelor party came on our last day and they were a stark contrast to the rest of the guests; loud, obnoxious, belligerent. If I came back I would stay here again. The spa is INCREDIBLE! I had the best massage of my life and then got to enjoy the hydrotherapy room. The gym is immaculate and has brand-new equipment. Marcos was our server at the beach and he was THE BEST! All across an amazing experience, you can’t go wrong here.
8
Jasmin
16 nov. 2025
·
A séjourné 7 nuits
Resort is on the smaller side and there isn’t a whole lot to do if you like some of the activities that other all inclusives typically have; overall, the experience was good, resort is clean, rooms are spacious and most of the staff are very attentive. Only two actual restaurants to make reservations at (steak house and Italian) and then a buffet (only open for breakfast and dinner) and pool side spot to eat. On the first night, our room was located right below the lobby and we could hear the dragging of metal chairs every couple of hours. Mentioned this to the check in staff and they switched our room the next day - they were very accommodating and helpful. Location of the hotel is convenient if you plan on going to San Jose or Cabo San Lucas. About a 20 minute Uber ride to either. Gorgeous views from the infinity pool if you get up early enough to get a chair. You need to be there by about 6:30/7am if you want a spot. Other pools are bigger and much easier to get chairs at. Would recommend to families and those who want a laid back, relaxing vacation without all the entertainment that some of the bigger chains have.
Resort is on the smaller side and there isn’t a whole lot to do if you like some of the activities that other all inclusives typically have; overall, the experience was good, resort is clean, rooms are spacious and most of the staff are very attentive. Only two actual restaurants to make reservations at (steak house and Italian) and then a buffet (only open for breakfast and dinner) and pool side spot to eat. On the first night, our room was located right below the lobby and we could hear the dragging of metal chairs every couple of hours. Mentioned this to the check in staff and they switched our room the next day - they were very accommodating and helpful. Location of the hotel is convenient if you plan on going to San Jose or Cabo San Lucas. About a 20 minute Uber ride to either. Gorgeous views from the infinity pool if you get up early enough to get a chair. You need to be there by about 6:30/7am if you want a spot. Other pools are bigger and much easier to get chairs at. Would recommend to families and those who want a laid back, relaxing vacation without all the entertainment that some of the bigger chains have.
10
Felicity
2 janv. 2025
·
A séjourné 4 nuits
This resort is nothing short of beautiful. We didn't get so lucky with reservations at the restaurants as we went right after Christmas and spent the New year there; However, El Patron which is the non reservation buffet had endless options every day and it was great. We did get lucky to eat at the Italian restaurant which was good, but I still preferred the buffet. The all white New Year Party was a BLAST. I was surprised to see the quality of the party. It was set up beautifully by the infinity pool, food options were a endless buffet style, dance floor, 360 video photo set up, and the fireworks were TOP NOTCH. The poolside service could've been a little quicker, BUT again it was holiday season and super busy. The poolside food options were our FAVORITE. The beach itself was clean and beautiful, and the pool water was nice and warm! Our room was kept clean and the view was gorgeous. Definitely will be returning.
This resort is nothing short of beautiful. We didn't get so lucky with reservations at the restaurants as we went right after Christmas and spent the New year there; However, El Patron which is the non reservation buffet had endless options every day and it was great. We did get lucky to eat at the Italian restaurant which was good, but I still preferred the buffet. The all white New Year Party was a BLAST. I was surprised to see the quality of the party. It was set up beautifully by the infinity pool, food options were a endless buffet style, dance floor, 360 video photo set up, and the fireworks were TOP NOTCH. The poolside service could've been a little quicker, BUT again it was holiday season and super busy. The poolside food options were our FAVORITE. The beach itself was clean and beautiful, and the pool water was nice and warm! Our room was kept clean and the view was gorgeous. Definitely will be returning.
10
Varand
6 juil. 2025
·
A séjourné 4 nuits
This is an amazing hotel. We will for sure plan more stays here. ery clean. They welcomed us with a very tasty drink. The guy who was helping us chek in was a very nice one. Staff were always wearing a smile very respectful and friendly. The lazy river was the highlight. Room service was fantastic. They were cleaning the room many times a day. The pools were great. They had a very good show for 4-th of July. Also activities for children and a pool party with a DJ. Food was great all restaurants were 5 star. Thank you Villa La Valecia for creating an unforgetable stay.
This is an amazing hotel. We will for sure plan more stays here. ery clean. They welcomed us with a very tasty drink. The guy who was helping us chek in was a very nice one. Staff were always wearing a smile very respectful and friendly. The lazy river was the highlight. Room service was fantastic. They were cleaning the room many times a day. The pools were great. They had a very good show for 4-th of July. Also activities for children and a pool party with a DJ. Food was great all restaurants were 5 star. Thank you Villa La Valecia for creating an unforgetable stay.
10
Anna e
1 juil. 2024
·
A séjourné 7 nuits
A beautiful property that I would love to return to! The resort is less than 1.5 years old so everything is modern, clean and exceptionally high end. The staff is incredible! All of them are so kind.
A beautiful property that I would love to return to! The resort is less than 1.5 years old so everything is modern, clean and exceptionally high end. The staff is incredible! All of them are so kind.
8
Yuliya
3 déc. 2024
·
A séjourné 5 nuits
It’s a nice resort, with amenities and service similar to other 4.5-5 star resorts we experienced in Mexico. Beautiful grounds but wish the territory was bigger as there is not much outside of the hotel. Loved the huge lazy river, infinity pool and activities. Staff were pleasant, courteous and quick to serve. Happy we got a room upgrade from the first floor pool view room - it was just too dark. Enjoyed the a la cart restaurants and buffet, interestingly, buffet options are not as expansive as other resorts offer. Loved the lobby bar and a variety of non-alcoholic cocktails they offer in addition to the regular stuff. Wonderful room service. Nice modern rooms with thoughtful amenities. The weather was awesome. Beach unfortunately not swimmable due to strong waves. Overall, very pleasant stay and experience.
It’s a nice resort, with amenities and service similar to other 4.5-5 star resorts we experienced in Mexico. Beautiful grounds but wish the territory was bigger as there is not much outside of the hotel. Loved the huge lazy river, infinity pool and activities. Staff were pleasant, courteous and quick to serve. Happy we got a room upgrade from the first floor pool view room - it was just too dark. Enjoyed the a la cart restaurants and buffet, interestingly, buffet options are not as expansive as other resorts offer. Loved the lobby bar and a variety of non-alcoholic cocktails they offer in addition to the regular stuff. Wonderful room service. Nice modern rooms with thoughtful amenities. The weather was awesome. Beach unfortunately not swimmable due to strong waves. Overall, very pleasant stay and experience.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel est souvent décrit comme amical et attentionné, en particulier autour des piscines. Cependant, le service au restaurant peut être lent, les commandes tout compris nécessitent de signer des chèques, et plusieurs clients ont signalé des sollicitations persistantes de ventes de parts de temps et des expériences d'enregistrement mitigées.
Avis de voyageur à ce sujet
8
ERIC
22 août 2025
·
A séjourné 7 nuits
The property was nice and new. It's well maintained and employs friendly staff. There are a few things that was not to my liking. The concierge is not concierge but rather a disguised timeshare salesman. They asked if I needed anything a few times but never did the things I asked and still attempted to sell me on timeshare. The next thing is that there is NO AC in the restaurants. We were eating and sweating at the same time as the temperature was the same inside and out (about 88 degrees). The last thing was they nickel and dime you on tide pods and sell them at $1.30 each. I really don't mind paying as it is not expensive but the hassle of having us go down to the resort store to buy it is a big disappointment. It's all inclusive so those should be included. They will serve me multiple alcoholic drinks and tuna sashimi which cost significantly more but won't give me Tide pods to do my kids' laundry. This blows my mind. Overall, the experience was great. The food was good and the staff friendly and attentive. I spent 7 days there and our TIP Bill was about $500 USD. They use prices they would charge you if you were not on the all inclusive plan to ask you to tip.
The property was nice and new. It's well maintained and employs friendly staff. There are a few things that was not to my liking. The concierge is not concierge but rather a disguised timeshare salesman. They asked if I needed anything a few times but never did the things I asked and still attempted to sell me on timeshare. The next thing is that there is NO AC in the restaurants. We were eating and sweating at the same time as the temperature was the same inside and out (about 88 degrees). The last thing was they nickel and dime you on tide pods and sell them at $1.30 each. I really don't mind paying as it is not expensive but the hassle of having us go down to the resort store to buy it is a big disappointment. It's all inclusive so those should be included. They will serve me multiple alcoholic drinks and tuna sashimi which cost significantly more but won't give me Tide pods to do my kids' laundry. This blows my mind. Overall, the experience was great. The food was good and the staff friendly and attentive. I spent 7 days there and our TIP Bill was about $500 USD. They use prices they would charge you if you were not on the all inclusive plan to ask you to tip.
10
Sharon
24 nov. 2025
·
A séjourné 6 nuits
Wonderful property and wonderful staff!!
Wonderful property and wonderful staff!!
6
benhoor
10 juil. 2025
·
A séjourné 7 nuits
We usually stay at Garza Blanca every time we visit Cabo, but this trip we decided to try something new with our two kids (ages 11 and 8). We chose this resort mainly because of the lazy river, which looked like fun — and the kids did enjoy it. That said, for the amount of money you’ll spend to stay here, you’re honestly better off just booking Garza Blanca. The dining experience and staff at Garza are on a completely different level — truly above and beyond. Unfortunately, I don’t see myself staying at this resort again. I’d rather pay a bit more and return to Garza, where I know the overall experience matches the price. In my opinion, this place is more of a 4-star resort, not the 5-star experience it’s marketed as. If you’re looking for the best value and overall luxury, skip this one and go straight to Garza Blanca.
We usually stay at Garza Blanca every time we visit Cabo, but this trip we decided to try something new with our two kids (ages 11 and 8). We chose this resort mainly because of the lazy river, which looked like fun — and the kids did enjoy it. That said, for the amount of money you’ll spend to stay here, you’re honestly better off just booking Garza Blanca. The dining experience and staff at Garza are on a completely different level — truly above and beyond. Unfortunately, I don’t see myself staying at this resort again. I’d rather pay a bit more and return to Garza, where I know the overall experience matches the price. In my opinion, this place is more of a 4-star resort, not the 5-star experience it’s marketed as. If you’re looking for the best value and overall luxury, skip this one and go straight to Garza Blanca.
10
Dariusz Grzegorz
21 févr. 2025
·
A séjourné 7 nuits
Fantastic staff! Especially the main infinity pool staff, absolutely amazing!
Fantastic staff! Especially the main infinity pool staff, absolutely amazing!
2
Omar
28 juil. 2025
·
A séjourné 2 nuits
El resort tiene instalaciones agradables, pero el servicio al cliente fue muy deficiente, especialmente hacia nosotros como turistas locales. Desde el inicio, el personal de Concierge cambió su actitud tras rechazar su oferta de tiempo compartido. Pasaron de amables a groseros y nos negaron reservas a restaurantes, argumentando “no hay disponibilidad”. Al acudir con el supervisor, confirmó que sí había espacio y nos ayudó a reservar, evidenciando la mala intención del Concierge. Al llegar, el personal de equipaje no encontraba nuestras maletas, dejándonos en el lobby por 15 minutos. Ya en la habitación, notamos productos del minibar abiertos o incompletos, a pesar de tener servicio All Inclusive. El día de salida, a las 8:30 a.m., personal de limpieza tocó la puerta insistentemente para preguntar a qué hora nos iríamos, cuando el check-out es a las 11 a.m. En resumen: el lugar es visualmente bonito, pero la atención que recibimos fue muy poco profesional y claramente discriminatoria hacia el turista nacional. No volvería ni lo recomendaría a quienes viven cerca o dentro del país.
El resort tiene instalaciones agradables, pero el servicio al cliente fue muy deficiente, especialmente hacia nosotros como turistas locales. Desde el inicio, el personal de Concierge cambió su actitud tras rechazar su oferta de tiempo compartido. Pasaron de amables a groseros y nos negaron reservas a restaurantes, argumentando “no hay disponibilidad”. Al acudir con el supervisor, confirmó que sí había espacio y nos ayudó a reservar, evidenciando la mala intención del Concierge. Al llegar, el personal de equipaje no encontraba nuestras maletas, dejándonos en el lobby por 15 minutos. Ya en la habitación, notamos productos del minibar abiertos o incompletos, a pesar de tener servicio All Inclusive. El día de salida, a las 8:30 a.m., personal de limpieza tocó la puerta insistentemente para preguntar a qué hora nos iríamos, cuando el check-out es a las 11 a.m. En resumen: el lugar es visualmente bonito, pero la atención que recibimos fue muy poco profesional y claramente discriminatoria hacia el turista nacional. No volvería ni lo recomendaría a quienes viven cerca o dentro del país.
8
ANDREA RAMOS
22 févr. 2025
·
A séjourné 4 nuits
Property was beautiful. Service a little slow
Property was beautiful. Service a little slow
6
Ronald
23 juil. 2024
·
A séjourné 5 nuits
Check in was easy. They try to pressure you in buying a timeshare *dont do it”. Rooms: clean and very modern. Restaurants: decent but not many options at all. Buffett was very limited. Same stuff everyday. Service at the restaurants besides the pool and the steakhouse were very slow. No one pre bussed their tables, drinks arrived way late and it took forever to get your tab. *need to sign for everything*. Looked like they had way more guest than servers. Pool was nice but really warm. Beach is off limits to swim due to the current. Property was clean. Very limited on activities. Shows at el patron only lasted for an hour. For the amount of money you spend for an all inclusive, I would recommend another resort. Wouldn’t be surprised I get an automated response back from the resort.
Check in was easy. They try to pressure you in buying a timeshare *dont do it”. Rooms: clean and very modern. Restaurants: decent but not many options at all. Buffett was very limited. Same stuff everyday. Service at the restaurants besides the pool and the steakhouse were very slow. No one pre bussed their tables, drinks arrived way late and it took forever to get your tab. *need to sign for everything*. Looked like they had way more guest than servers. Pool was nice but really warm. Beach is off limits to swim due to the current. Property was clean. Very limited on activities. Shows at el patron only lasted for an hour. For the amount of money you spend for an all inclusive, I would recommend another resort. Wouldn’t be surprised I get an automated response back from the resort.
10
Jennifer
17 nov. 2025
·
A séjourné 7 nuits
The entire experience from beginning to end was top notch. The hotel was clean. Noticed grounds keepers and pools being cleaned every morning. Rooms were cleaned twice a day. Food was amazing. The staff were all friendly and warm. Entertainment team was super fun! We will definitely go back and highly recommend this hotel.
The entire experience from beginning to end was top notch. The hotel was clean. Noticed grounds keepers and pools being cleaned every morning. Rooms were cleaned twice a day. Food was amazing. The staff were all friendly and warm. Entertainment team was super fun! We will definitely go back and highly recommend this hotel.
6
Alberto Alonzo
15 juin 2025
·
A séjourné 5 nuits
Property very nice overall, positives the food was excellent, housekeeping and grounds are phenomenal. Much more of a relaxing resort. Negatives- front desk/ check in process is not so great. They didn’t give me any type of details about resort. I didn’t even know they had a kids club till the 3rd day. Amenities suck! No really good info on any planned entertainment throughout the resort. No music along the pool. No pool bar at all. The bars around property are pretty much at the restaurants only and you can’t just go and ask for a drink besides the lobby bar. When your hanging out at pool and just want a quick drink you have to wait for staff to go around pool. Would not stay at property again.
Property very nice overall, positives the food was excellent, housekeeping and grounds are phenomenal. Much more of a relaxing resort. Negatives- front desk/ check in process is not so great. They didn’t give me any type of details about resort. I didn’t even know they had a kids club till the 3rd day. Amenities suck! No really good info on any planned entertainment throughout the resort. No music along the pool. No pool bar at all. The bars around property are pretty much at the restaurants only and you can’t just go and ask for a drink besides the lobby bar. When your hanging out at pool and just want a quick drink you have to wait for staff to go around pool. Would not stay at property again.
2
Jennifer
2 avr. 2024
·
A séjourné 3 nuits
One of the worst experiences at an all inclusive. Each and every item (bottle of water even) needed to have a receipt printed, presented, you have to write your room #, name and sign. For "inventory". Each time we wanted food or drinks - min one hour. Even for a salad. 12 year olds with wristbands denied ANY FOOD OR WATER because they were told they were not allowed to sign. They had to get me, I had to get out of the pool, walk and sign for every morsel of food or drink. 45 min for a towel to the room and pool bins frequently empty. Waited over an hour for coffee to the room (because the coffee packet was just a welcome gift and not replenished) and eas served a pot of hot beige water (like they forgot to brew with grounds). That was it! I called the manager and blew my top - we were all having a miserable.time. AND we had friends that also were staying. They had 2 teens and 2 adults and given One king and one cot. For a week. We had one day the staff was on high alert but my friends said it went downhill supersonic fast after that. Just an awful, awful waste of a beautiful property and waste of our time and money. We have been to many all inclusives around Mexico and thought we'd "treat" ourselves. Ended up with a huge trick.
One of the worst experiences at an all inclusive. Each and every item (bottle of water even) needed to have a receipt printed, presented, you have to write your room #, name and sign. For "inventory". Each time we wanted food or drinks - min one hour. Even for a salad. 12 year olds with wristbands denied ANY FOOD OR WATER because they were told they were not allowed to sign. They had to get me, I had to get out of the pool, walk and sign for every morsel of food or drink. 45 min for a towel to the room and pool bins frequently empty. Waited over an hour for coffee to the room (because the coffee packet was just a welcome gift and not replenished) and eas served a pot of hot beige water (like they forgot to brew with grounds). That was it! I called the manager and blew my top - we were all having a miserable.time. AND we had friends that also were staying. They had 2 teens and 2 adults and given One king and one cot. For a week. We had one day the staff was on high alert but my friends said it went downhill supersonic fast after that. Just an awful, awful waste of a beautiful property and waste of our time and money. We have been to many all inclusives around Mexico and thought we'd "treat" ourselves. Ended up with a huge trick.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Pratiquement situé entre Cabo San Lucas et San José del Cabo, avec un accès facile à Uber et une vue sur l'océan ; les baleines sont visibles en saison. Certains mentionnent les nuisances sonores de l'autoroute et la plage adjacente n'est pas adaptée à la baignade.
Avis de voyageur à ce sujet
6
Jayne
10 nov. 2024
·
A séjourné 2 nuits
Very friendly and helpful staff. The property is very clean. The resort is located right on a very busy and noisy hwy.
Very friendly and helpful staff. The property is very clean. The resort is located right on a very busy and noisy hwy.
10
gregg
23 juil. 2024
·
A séjourné 7 nuits
I had a great time at the resort. Staff was nice and attentive. Easy rides into town via Uber.
I had a great time at the resort. Staff was nice and attentive. Easy rides into town via Uber.
10
Michael
21 févr. 2025
·
A séjourné 2 nuits
The grounds and the staff are wonderful. The room was also very nice. If you can get a chair at the infinity pool at this time of year (Feb) whales are everywhere. The food it also very good we had the all- inclusive package and we were not disappointed. Keep in mind this is a family resort so expect children of all ages. Thier is an adults only pool however it gets the least amount of sunshine and you cannot see the ocean from the chairs. I would highly recommend this resort
The grounds and the staff are wonderful. The room was also very nice. If you can get a chair at the infinity pool at this time of year (Feb) whales are everywhere. The food it also very good we had the all- inclusive package and we were not disappointed. Keep in mind this is a family resort so expect children of all ages. Thier is an adults only pool however it gets the least amount of sunshine and you cannot see the ocean from the chairs. I would highly recommend this resort
8
Courtney
6 août 2024
·
A séjourné 5 nuits
The property was beautiful and we had a wonderful time. The service was excellent. Somethings to note. The beach isn't swimmable. This is a Wellness and membership resort. It's very relaxing but there aren't any entertainment shows at night. The membership presentation was supposed to be 90 minutes however I felt like I was being held hostage after 3.5 hrs. After I said no 6 times I thought I was leaving to collect my discounted excursion vouchers but was taken into another room to be hassled by another sales person. It was awful. Other than that everything else was great. We were then able to enjoy the rest of our trip.
The property was beautiful and we had a wonderful time. The service was excellent. Somethings to note. The beach isn't swimmable. This is a Wellness and membership resort. It's very relaxing but there aren't any entertainment shows at night. The membership presentation was supposed to be 90 minutes however I felt like I was being held hostage after 3.5 hrs. After I said no 6 times I thought I was leaving to collect my discounted excursion vouchers but was taken into another room to be hassled by another sales person. It was awful. Other than that everything else was great. We were then able to enjoy the rest of our trip.
10
Randy Dale
3 mars 2024
·
A séjourné 6 nuits
Great place, staff is awesome, food is good, the facility is top notch and you can’t beat the surroundings.
Great place, staff is awesome, food is good, the facility is top notch and you can’t beat the surroundings.
10
Tagui
30 juil. 2024
·
A séjourné 5 nuits
Highly recommend this resort. The kids had a blast utilizing all the pools and the lazy river. Service, cleanliness, rooms and food were 10/10. Would definitely go back. It’s beautiful! If you’re planning on swimming in the ocean, this resort has a black flag warning so you can’t.
Highly recommend this resort. The kids had a blast utilizing all the pools and the lazy river. Service, cleanliness, rooms and food were 10/10. Would definitely go back. It’s beautiful! If you’re planning on swimming in the ocean, this resort has a black flag warning so you can’t.
10
Theodore
7 juil. 2024
·
A séjourné 6 nuits
Nice newer property, clean. Avoid the sales pitch if possible. Very enjoyable dining options and very good food. Staff is a bit hit or miss and never sure how much to tip. Lovely pools but don’t think they’ll cool you off in July…. Only real dislike is no swimming on beach’s as too dangerous. Quiet place so if looking for action and activities maybe go elsewhere
Nice newer property, clean. Avoid the sales pitch if possible. Very enjoyable dining options and very good food. Staff is a bit hit or miss and never sure how much to tip. Lovely pools but don’t think they’ll cool you off in July…. Only real dislike is no swimming on beach’s as too dangerous. Quiet place so if looking for action and activities maybe go elsewhere
8
Jasmin
16 nov. 2025
·
A séjourné 7 nuits
Resort is on the smaller side and there isn’t a whole lot to do if you like some of the activities that other all inclusives typically have; overall, the experience was good, resort is clean, rooms are spacious and most of the staff are very attentive. Only two actual restaurants to make reservations at (steak house and Italian) and then a buffet (only open for breakfast and dinner) and pool side spot to eat. On the first night, our room was located right below the lobby and we could hear the dragging of metal chairs every couple of hours. Mentioned this to the check in staff and they switched our room the next day - they were very accommodating and helpful. Location of the hotel is convenient if you plan on going to San Jose or Cabo San Lucas. About a 20 minute Uber ride to either. Gorgeous views from the infinity pool if you get up early enough to get a chair. You need to be there by about 6:30/7am if you want a spot. Other pools are bigger and much easier to get chairs at. Would recommend to families and those who want a laid back, relaxing vacation without all the entertainment that some of the bigger chains have.
Resort is on the smaller side and there isn’t a whole lot to do if you like some of the activities that other all inclusives typically have; overall, the experience was good, resort is clean, rooms are spacious and most of the staff are very attentive. Only two actual restaurants to make reservations at (steak house and Italian) and then a buffet (only open for breakfast and dinner) and pool side spot to eat. On the first night, our room was located right below the lobby and we could hear the dragging of metal chairs every couple of hours. Mentioned this to the check in staff and they switched our room the next day - they were very accommodating and helpful. Location of the hotel is convenient if you plan on going to San Jose or Cabo San Lucas. About a 20 minute Uber ride to either. Gorgeous views from the infinity pool if you get up early enough to get a chair. You need to be there by about 6:30/7am if you want a spot. Other pools are bigger and much easier to get chairs at. Would recommend to families and those who want a laid back, relaxing vacation without all the entertainment that some of the bigger chains have.
10
Felicity
2 janv. 2025
·
A séjourné 4 nuits
This resort is nothing short of beautiful. We didn't get so lucky with reservations at the restaurants as we went right after Christmas and spent the New year there; However, El Patron which is the non reservation buffet had endless options every day and it was great. We did get lucky to eat at the Italian restaurant which was good, but I still preferred the buffet. The all white New Year Party was a BLAST. I was surprised to see the quality of the party. It was set up beautifully by the infinity pool, food options were a endless buffet style, dance floor, 360 video photo set up, and the fireworks were TOP NOTCH. The poolside service could've been a little quicker, BUT again it was holiday season and super busy. The poolside food options were our FAVORITE. The beach itself was clean and beautiful, and the pool water was nice and warm! Our room was kept clean and the view was gorgeous. Definitely will be returning.
This resort is nothing short of beautiful. We didn't get so lucky with reservations at the restaurants as we went right after Christmas and spent the New year there; However, El Patron which is the non reservation buffet had endless options every day and it was great. We did get lucky to eat at the Italian restaurant which was good, but I still preferred the buffet. The all white New Year Party was a BLAST. I was surprised to see the quality of the party. It was set up beautifully by the infinity pool, food options were a endless buffet style, dance floor, 360 video photo set up, and the fireworks were TOP NOTCH. The poolside service could've been a little quicker, BUT again it was holiday season and super busy. The poolside food options were our FAVORITE. The beach itself was clean and beautiful, and the pool water was nice and warm! Our room was kept clean and the view was gorgeous. Definitely will be returning.
8
Yuliya
3 déc. 2024
·
A séjourné 5 nuits
It’s a nice resort, with amenities and service similar to other 4.5-5 star resorts we experienced in Mexico. Beautiful grounds but wish the territory was bigger as there is not much outside of the hotel. Loved the huge lazy river, infinity pool and activities. Staff were pleasant, courteous and quick to serve. Happy we got a room upgrade from the first floor pool view room - it was just too dark. Enjoyed the a la cart restaurants and buffet, interestingly, buffet options are not as expansive as other resorts offer. Loved the lobby bar and a variety of non-alcoholic cocktails they offer in addition to the regular stuff. Wonderful room service. Nice modern rooms with thoughtful amenities. The weather was awesome. Beach unfortunately not swimmable due to strong waves. Overall, very pleasant stay and experience.
It’s a nice resort, with amenities and service similar to other 4.5-5 star resorts we experienced in Mexico. Beautiful grounds but wish the territory was bigger as there is not much outside of the hotel. Loved the huge lazy river, infinity pool and activities. Staff were pleasant, courteous and quick to serve. Happy we got a room upgrade from the first floor pool view room - it was just too dark. Enjoyed the a la cart restaurants and buffet, interestingly, buffet options are not as expansive as other resorts offer. Loved the lobby bar and a variety of non-alcoholic cocktails they offer in addition to the regular stuff. Wonderful room service. Nice modern rooms with thoughtful amenities. The weather was awesome. Beach unfortunately not swimmable due to strong waves. Overall, very pleasant stay and experience.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
La qualité de la nourriture est fréquemment jugée bonne à excellente, avec de nombreux compliments pour le restaurant italien et la steakhouse. Les inconvénients incluent des options limitées (deux restaurants plus un buffet), des réservations pour le dîner difficiles à obtenir et un service parfois lent.
Avis de voyageur à ce sujet
8
ERIC
22 août 2025
·
A séjourné 7 nuits
The property was nice and new. It's well maintained and employs friendly staff. There are a few things that was not to my liking. The concierge is not concierge but rather a disguised timeshare salesman. They asked if I needed anything a few times but never did the things I asked and still attempted to sell me on timeshare. The next thing is that there is NO AC in the restaurants. We were eating and sweating at the same time as the temperature was the same inside and out (about 88 degrees). The last thing was they nickel and dime you on tide pods and sell them at $1.30 each. I really don't mind paying as it is not expensive but the hassle of having us go down to the resort store to buy it is a big disappointment. It's all inclusive so those should be included. They will serve me multiple alcoholic drinks and tuna sashimi which cost significantly more but won't give me Tide pods to do my kids' laundry. This blows my mind. Overall, the experience was great. The food was good and the staff friendly and attentive. I spent 7 days there and our TIP Bill was about $500 USD. They use prices they would charge you if you were not on the all inclusive plan to ask you to tip.
The property was nice and new. It's well maintained and employs friendly staff. There are a few things that was not to my liking. The concierge is not concierge but rather a disguised timeshare salesman. They asked if I needed anything a few times but never did the things I asked and still attempted to sell me on timeshare. The next thing is that there is NO AC in the restaurants. We were eating and sweating at the same time as the temperature was the same inside and out (about 88 degrees). The last thing was they nickel and dime you on tide pods and sell them at $1.30 each. I really don't mind paying as it is not expensive but the hassle of having us go down to the resort store to buy it is a big disappointment. It's all inclusive so those should be included. They will serve me multiple alcoholic drinks and tuna sashimi which cost significantly more but won't give me Tide pods to do my kids' laundry. This blows my mind. Overall, the experience was great. The food was good and the staff friendly and attentive. I spent 7 days there and our TIP Bill was about $500 USD. They use prices they would charge you if you were not on the all inclusive plan to ask you to tip.
4
Aleksandra
30 juil. 2025
·
A séjourné 4 nuits
Pros The rooms were exceptionally clean, modern, and spacious. We really enjoyed the food at the Italian restaurant and the steakhouse—both were excellent. Cons: Unfortunately, several aspects of our stay were disappointing. The hotel appears to be poorly managed and understaffed. Guests are frequently asked to provide their room numbers for nearly every service, and the amount of paperwork involved—especially for larger groups—is overwhelming for both guests and staff. Wait times were excessive; at one point, we waited over 25 minutes just to be seated at a restaurant. The food at the buffet is terrible. The pool area was also disappointing. It is quite small, and the water in all the pools was uncomfortably hot—more like a hot tub than a swimming pool. Pool chairs were always in short supply, and staff were rarely present to take drink orders. Additionally, it felt like the hotel was cutting corners on small but important guest amenities. For example, in-room coffee is only provided on the first day—even for all-inclusive guests, who must then purchase it. After checkout at 11 a.m., all amenities are cut off: no access to water, no internet, and no dining. This felt unnecessarily strict. The lack of entertainment was also disappointing. The evenings were dull, with no organized events or activities. If you're seeking a lively resort with entertainment options, this is unfortunately not the place.
Pros The rooms were exceptionally clean, modern, and spacious. We really enjoyed the food at the Italian restaurant and the steakhouse—both were excellent. Cons: Unfortunately, several aspects of our stay were disappointing. The hotel appears to be poorly managed and understaffed. Guests are frequently asked to provide their room numbers for nearly every service, and the amount of paperwork involved—especially for larger groups—is overwhelming for both guests and staff. Wait times were excessive; at one point, we waited over 25 minutes just to be seated at a restaurant. The food at the buffet is terrible. The pool area was also disappointing. It is quite small, and the water in all the pools was uncomfortably hot—more like a hot tub than a swimming pool. Pool chairs were always in short supply, and staff were rarely present to take drink orders. Additionally, it felt like the hotel was cutting corners on small but important guest amenities. For example, in-room coffee is only provided on the first day—even for all-inclusive guests, who must then purchase it. After checkout at 11 a.m., all amenities are cut off: no access to water, no internet, and no dining. This felt unnecessarily strict. The lack of entertainment was also disappointing. The evenings were dull, with no organized events or activities. If you're seeking a lively resort with entertainment options, this is unfortunately not the place.
8
Miranda
18 févr. 2025
·
A séjourné 5 nuits
Great family vacation spot. Nice new hotel with awesome heated pools, great family suites with lots of amenities. We purchased the all inclusive option but were surprised at a couple of’ service fees’ and additional food charges at the end of our stay. Make sure you are clear on what is included and what isn’t with the ‘All Inclusive’ package. Also, make sure you book your dinner reservations with the two restaurants on their website BEFORE your stay. By the time we checked in- it was already too late and they were already booked throughout the entire week for dinners. Also, not sure what it was but my two daughters got food poising one night from something they ordered through room service. We ate at the buffet/ restaurant by the pool the entire week and never had a problem except that one time with room service. Other than that, the hotel was clean- pools were awesome and my kids had a great time.
Great family vacation spot. Nice new hotel with awesome heated pools, great family suites with lots of amenities. We purchased the all inclusive option but were surprised at a couple of’ service fees’ and additional food charges at the end of our stay. Make sure you are clear on what is included and what isn’t with the ‘All Inclusive’ package. Also, make sure you book your dinner reservations with the two restaurants on their website BEFORE your stay. By the time we checked in- it was already too late and they were already booked throughout the entire week for dinners. Also, not sure what it was but my two daughters got food poising one night from something they ordered through room service. We ate at the buffet/ restaurant by the pool the entire week and never had a problem except that one time with room service. Other than that, the hotel was clean- pools were awesome and my kids had a great time.
8
Ismelda
16 avr. 2024
·
A séjourné 4 nuits
The staff was great and welcoming. The food was gourmet quality at the various restaurants. Needs more breakfast restaurants and the cleaning staff needs improvement. Spa services were great!
The staff was great and welcoming. The food was gourmet quality at the various restaurants. Needs more breakfast restaurants and the cleaning staff needs improvement. Spa services were great!
8
Brianne
2 janv. 2025
·
A séjourné 5 nuits
My family and I loved this resort. There were five of us, ranging from 3-75 in age, and we all had a blast during the 6 all inclusive nights we were there. The resort was really well maintained, staff were wonderful, restaurants were better than average for all inclusive, room service was great, and the rooms were very spacious. The gym was also quite spacious, nice and new. Only a few downsides - 1) There is no onsite walk-up coffee shop that is part of the all-inclusive experience (you have to go to a restaurant or order room/pool service). 2) Guests are SAVAGE with reserving chairs at the pools. Most spots are taken by 9am. 3) Book reservations for dinner in advance!!! There are only two sit down restaurants and it was a big mistake on my part to try to book before we got there, but I didn’t think it would be an issue. The buffets were great but the steakhouse was fully booked and the italian restaurant could only get us reservations a few nights, but only after 8pm. I was not impressed by how the concierge supported me in making reservations or their general reservation process, either. 4) As I mentioned, It’s super family friendly but as a person without kids, I could not in good faith recommend this hotel to someone who was child free or single. Though there is an adults-only pool, there was no night life and things wind down early and if you want to do anything after dinner you would have to leave the resort.
My family and I loved this resort. There were five of us, ranging from 3-75 in age, and we all had a blast during the 6 all inclusive nights we were there. The resort was really well maintained, staff were wonderful, restaurants were better than average for all inclusive, room service was great, and the rooms were very spacious. The gym was also quite spacious, nice and new. Only a few downsides - 1) There is no onsite walk-up coffee shop that is part of the all-inclusive experience (you have to go to a restaurant or order room/pool service). 2) Guests are SAVAGE with reserving chairs at the pools. Most spots are taken by 9am. 3) Book reservations for dinner in advance!!! There are only two sit down restaurants and it was a big mistake on my part to try to book before we got there, but I didn’t think it would be an issue. The buffets were great but the steakhouse was fully booked and the italian restaurant could only get us reservations a few nights, but only after 8pm. I was not impressed by how the concierge supported me in making reservations or their general reservation process, either. 4) As I mentioned, It’s super family friendly but as a person without kids, I could not in good faith recommend this hotel to someone who was child free or single. Though there is an adults-only pool, there was no night life and things wind down early and if you want to do anything after dinner you would have to leave the resort.
10
Jana
10 août 2024
·
A séjourné 4 nuits
We had a great stay with our family of 5 (3 teens) in a two bedroom suite for 4 nights. The resort is gorgeous and well maintained. We used the gym and swam in all 3 pools and tried all of the restaurants. Pros: Great room, food is excellent, pools are clean and lovely. Lazy River was a nice bonus. Loved that we could order food and eat poolside. Resort is stunningly gorgeous. Cons: The infinity pool closed on our 3rd day there. Luckily we spent day 1 and 2 there knowing it was about to close for remodeling. We weren’t expecting to hear jackhammers for the next two days so that was disappointing. Plus we lost the great views of the ocean and coastline. If you are wanting to book I would wait until after this remodel is finished. Also having the all inclusive plan and still having to close out checks poolside and at every restaurant is exhausting. We always bring plenty of cash to tip our waiters so if they were doing it for that reason, it was extra unnecessary. Y'all really need to figure out a way to not burden your all inclusive guests with these worthless bills. Literally no other resort does this. Also they were lacking in entertainment options in the evenings especially for adults. Otherwise a great family resort!
We had a great stay with our family of 5 (3 teens) in a two bedroom suite for 4 nights. The resort is gorgeous and well maintained. We used the gym and swam in all 3 pools and tried all of the restaurants. Pros: Great room, food is excellent, pools are clean and lovely. Lazy River was a nice bonus. Loved that we could order food and eat poolside. Resort is stunningly gorgeous. Cons: The infinity pool closed on our 3rd day there. Luckily we spent day 1 and 2 there knowing it was about to close for remodeling. We weren’t expecting to hear jackhammers for the next two days so that was disappointing. Plus we lost the great views of the ocean and coastline. If you are wanting to book I would wait until after this remodel is finished. Also having the all inclusive plan and still having to close out checks poolside and at every restaurant is exhausting. We always bring plenty of cash to tip our waiters so if they were doing it for that reason, it was extra unnecessary. Y'all really need to figure out a way to not burden your all inclusive guests with these worthless bills. Literally no other resort does this. Also they were lacking in entertainment options in the evenings especially for adults. Otherwise a great family resort!
8
Jasmin
16 nov. 2025
·
A séjourné 7 nuits
Resort is on the smaller side and there isn’t a whole lot to do if you like some of the activities that other all inclusives typically have; overall, the experience was good, resort is clean, rooms are spacious and most of the staff are very attentive. Only two actual restaurants to make reservations at (steak house and Italian) and then a buffet (only open for breakfast and dinner) and pool side spot to eat. On the first night, our room was located right below the lobby and we could hear the dragging of metal chairs every couple of hours. Mentioned this to the check in staff and they switched our room the next day - they were very accommodating and helpful. Location of the hotel is convenient if you plan on going to San Jose or Cabo San Lucas. About a 20 minute Uber ride to either. Gorgeous views from the infinity pool if you get up early enough to get a chair. You need to be there by about 6:30/7am if you want a spot. Other pools are bigger and much easier to get chairs at. Would recommend to families and those who want a laid back, relaxing vacation without all the entertainment that some of the bigger chains have.
Resort is on the smaller side and there isn’t a whole lot to do if you like some of the activities that other all inclusives typically have; overall, the experience was good, resort is clean, rooms are spacious and most of the staff are very attentive. Only two actual restaurants to make reservations at (steak house and Italian) and then a buffet (only open for breakfast and dinner) and pool side spot to eat. On the first night, our room was located right below the lobby and we could hear the dragging of metal chairs every couple of hours. Mentioned this to the check in staff and they switched our room the next day - they were very accommodating and helpful. Location of the hotel is convenient if you plan on going to San Jose or Cabo San Lucas. About a 20 minute Uber ride to either. Gorgeous views from the infinity pool if you get up early enough to get a chair. You need to be there by about 6:30/7am if you want a spot. Other pools are bigger and much easier to get chairs at. Would recommend to families and those who want a laid back, relaxing vacation without all the entertainment that some of the bigger chains have.
8
Melissa G Lopez
20 juin 2025
·
A séjourné 6 nuits
Very family friendly. Quiet without much nightlife. Food is okay and the service takes a long time at the steak house. Italian is good and fast with much better service. Entertaining staff is not that entertaining.
Very family friendly. Quiet without much nightlife. Food is okay and the service takes a long time at the steak house. Italian is good and fast with much better service. Entertaining staff is not that entertaining.
10
Jennifer
17 nov. 2025
·
A séjourné 7 nuits
The entire experience from beginning to end was top notch. The hotel was clean. Noticed grounds keepers and pools being cleaned every morning. Rooms were cleaned twice a day. Food was amazing. The staff were all friendly and warm. Entertainment team was super fun! We will definitely go back and highly recommend this hotel.
The entire experience from beginning to end was top notch. The hotel was clean. Noticed grounds keepers and pools being cleaned every morning. Rooms were cleaned twice a day. Food was amazing. The staff were all friendly and warm. Entertainment team was super fun! We will definitely go back and highly recommend this hotel.
8
Yuliya
3 déc. 2024
·
A séjourné 5 nuits
It’s a nice resort, with amenities and service similar to other 4.5-5 star resorts we experienced in Mexico. Beautiful grounds but wish the territory was bigger as there is not much outside of the hotel. Loved the huge lazy river, infinity pool and activities. Staff were pleasant, courteous and quick to serve. Happy we got a room upgrade from the first floor pool view room - it was just too dark. Enjoyed the a la cart restaurants and buffet, interestingly, buffet options are not as expansive as other resorts offer. Loved the lobby bar and a variety of non-alcoholic cocktails they offer in addition to the regular stuff. Wonderful room service. Nice modern rooms with thoughtful amenities. The weather was awesome. Beach unfortunately not swimmable due to strong waves. Overall, very pleasant stay and experience.
It’s a nice resort, with amenities and service similar to other 4.5-5 star resorts we experienced in Mexico. Beautiful grounds but wish the territory was bigger as there is not much outside of the hotel. Loved the huge lazy river, infinity pool and activities. Staff were pleasant, courteous and quick to serve. Happy we got a room upgrade from the first floor pool view room - it was just too dark. Enjoyed the a la cart restaurants and buffet, interestingly, buffet options are not as expansive as other resorts offer. Loved the lobby bar and a variety of non-alcoholic cocktails they offer in addition to the regular stuff. Wonderful room service. Nice modern rooms with thoughtful amenities. The weather was awesome. Beach unfortunately not swimmable due to strong waves. Overall, very pleasant stay and experience.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
4
Tanya
21 avr. 2026
·
A séjourné 6 nuits
I'll start with the cons as it's the most important for people to realize the sales staff try to sell you a 'membership' (it's not a membership, it's basically a timeshare even though they claim it's not), they are beyond aggressive and wouldn't let us leave after you decline their offer. We were stuck for 5 hours with Monica Sotomeyor, who dragged our teen daughters into the session and wouldn't allow them to leave either. She was asking the same questions over and over again about our 'ideal vacation'. We like to go to different places all the time, and Monica said they have a partnership with all these other hotels and resorts around the world, where we could use the 'point system' to book. Of course, we find out afterwards from other members that it's really hard to book some of these places. The whole thing is a scam, and even Monica jokingly, but not really, said, "We do everything we can to separate people from their money". Do not do the 90+ min session just to get the discount on some of the food and excursions. It's not worth the hassle and they keep you as long as they can until they wear you out. Other cons is we didn't do all-inclusive as we wanted to go to other restaurants and the food there is okay and extremely overpriced ($95/person for a buffet and family of 4 is not worth it). So we had to Uber it to town all the time. Pros: the pools and lazy river were amazing, views were nice, rooms were clean, rest of the staff were kind, just avoid the sales people.
I'll start with the cons as it's the most important for people to realize the sales staff try to sell you a 'membership' (it's not a membership, it's basically a timeshare even though they claim it's not), they are beyond aggressive and wouldn't let us leave after you decline their offer. We were stuck for 5 hours with Monica Sotomeyor, who dragged our teen daughters into the session and wouldn't allow them to leave either. She was asking the same questions over and over again about our 'ideal vacation'. We like to go to different places all the time, and Monica said they have a partnership with all these other hotels and resorts around the world, where we could use the 'point system' to book. Of course, we find out afterwards from other members that it's really hard to book some of these places. The whole thing is a scam, and even Monica jokingly, but not really, said, "We do everything we can to separate people from their money". Do not do the 90+ min session just to get the discount on some of the food and excursions. It's not worth the hassle and they keep you as long as they can until they wear you out. Other cons is we didn't do all-inclusive as we wanted to go to other restaurants and the food there is okay and extremely overpriced ($95/person for a buffet and family of 4 is not worth it). So we had to Uber it to town all the time. Pros: the pools and lazy river were amazing, views were nice, rooms were clean, rest of the staff were kind, just avoid the sales people.
Politiques de l’établissement
Arrivée
Départ
De 16:00 à 23:59
Avant 11:00
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Prix pour les dates à venir
novembre 2026
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décembre 2026
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Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-11-02: 400.19198216442874USD
- 2026-11-03: NO DATA
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- 2026-11-09: 461.9091408088379USD
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- 2026-11-19: 459.78947026971434USD
- 2026-11-20: 411.05554537316897USD
- 2026-11-21: 411.05554537316897USD
- 2026-11-22: NO DATA
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- 2026-11-30: 2476.358099947754USD
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- 2026-12-02: 2716.2591140957034USD
- 2026-12-03: NO DATA
- 2026-12-04: NO DATA
- 2026-12-05: 423.29369149749755USD
- 2026-12-06: 420.249179921814USD
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- 2026-12-13: 440.84775386883547USD
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- 2026-12-16: 409.6836585881348USD
- 2026-12-17: NO DATA
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- 2026-12-20: 475.8562582939453USD
- 2026-12-21: NO DATA
- 2026-12-22: NO DATA
- 2026-12-23: NO DATA
- 2026-12-24: NO DATA
- 2026-12-25: 760.9008729025879USD
- 2026-12-26: 775.9828224533692USD
- 2026-12-27: 858.301763098877USD
- 2026-12-28: NO DATA
- 2026-12-29: NO DATA
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- 2027-01-01: NO DATA
- 2027-01-02: 526.1613447388917USD
Cet hébergement assure votre transfert depuis l'aéroport (en supplément). Vous devez contacter l’hébergement à ce sujet 72 heures avant l’arrivée grâce aux coordonnées fournies dans la confirmation de réservation. Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit, les cartes de débit, et les espèces
- L'hôte n'a pas indiqué si l'hébergement était équipé d'un détecteur de monoxyde de carbone ; pensez à apporter un détecteur portable lors de votre séjour
- L'hôte n'a pas indiqué si l'hébergement était équipé d'un détecteur de fumée
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- Piscine accessible de 08 h 00 à 20 h 00.
- Pour les massages et les soins spa, les réservations doivent être effectuées en contactant cet appartement condo avant votre arrivée, au moyen des coordonnées fournies dans la confirmation de réservation.
- Une voiture n'est pas nécessaire pour accéder à l'hébergement et se déplacer pendant le séjour.
Informations sur l'établissement
Numéro d'enregistrement de l'établissement KALE580722FM3
- Le petit déjeuner complet coûte environ 40 USD par adulte et environ 40 USD par enfant.
- Navette aéroport : 100 USD par véhicule, aller simple, maximum 6 passager(s)
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Navette aéroport
Sauna
Ascenseur
Service de voiturier
Personnel multilingue
Coffre-fort
Activités
Équitation
Aire de jeux
Circuits écologiques sur place
Piscine pour enfants
Fitness Center (24-hour)
Beach Umbrellas
Evening Entertainment
Beach Cabanas (free)
Pool Cabanas (free)
Full-Service Spa
Games
Hiking/Biking (nearby)
Lazy River
Mountain Bike (nearby)
Outdoor Entertainment Area
Mobilier d'extérieur
Pool Sun Loungers
Pool Umbrellas
Spa Treatment Room (s)
Tennis de table
Television in Common Areas
Terrasse
Services
Ascenseur
Personnel multilingue
Coffre-fort
Blanchisserie
Location de vélos
Consigne à bagage
24-Hour Front Desk
ATM/Banking
Concierge Services
Gift Shops or Newsstand
Grocery/Convenience Store
Laundry Facilities
Lockers Available
Porter/Bellhop
Proposal/Romance Packages Available
Shopping (on site)
Tours/Ticket Assistance
Wedding Services
Well-Lit Path to Entrance
Général
Sauna
Hammam
Serviettes
Club pour enfants
Childcare/Babysitting (surcharge)
Barbecue Grill (s)
Beach Sun Loungers
Braille or Raised Signage
Breakfast Available (surcharge)
Children's Club (free)
Children's Games
Couples/Private Dining
Smoke-Free Property
Snack Bar/Deli
Stair-Free Path to Entrance
Valet For Wheelchair-Equipped Vehicle
Visual Alarms in Hallways
Wheelchair Accessible (Limited)
Wheelchair Accessible Path of Travel
Wheelchair-Accessible Concierge Desk
Fitness Center (wheelchair accessible)
Wheelchair-Accessible Lounge
Wheelchair-Accessible on-Site Restaurant
Elevator Access (Wheelchair Accessible)
Wheelchair-Accessible Pool
Wheelchair-Accessible Public Washroom
Wheelchair-Accessible Spa
Parking
Navette aéroport
Service de voiturier
Airport Transportation (surcharge)
Parking (Covered)
Parking (Self) (free)
Connexion Internet
Wi-fi gratuit