Quality Inn

Pool had no heater but i did swim. I dont mind cold water! Hot tub was broke. Took forever for the front desk person came out. Had to call the desk from inside. room was good.

We had a mountain view and great veiw of the Ohio river. The heater in the pool was not working so we couldnt go swimming but the staff was great

Well, the pool wasn’t functioning and hot tub was not working either. He said the heater was down. That was the most disappointing part of the whole stay and the breakfast was nothing but pure sugar almost everything across-the-board no fruit just offers pop tarts things like that danishes was not very healthy breakfast foods.

Nothing unique. Hotel and property old and outdated. Pool not working.

Pool was shut down and had been for months without telling anyone until after check in. Room was dirty and outside of doors to hotel all the way around that are supposed to be opened by key card had all the latches taped so they never locked

We had a great stay for my family reunion, which was only a mile away. Only bad thing was the pool and hot tub were closed, and we were really looking forward to using them. We will be back next year, and hoping they will be up and running then!

Hotel needs alot of work, swimming doesn't work and green, needs new beds, room not very clean.

Rooms are very clean and staff very friendly. We enjoyed our stay and would definitely reccomend it. I was a little dissapointed that the popl was closed but the friendly service made up for it

Outdated facility that needs some TLC.

Overall it was a clean hotel very friendly and helpful staff but the pool and hot tub didn’t work and I don’t call a thermos of coffee and Walmart pop tarts contanental breakfast

The senior citizens room that my parents stayed in, was well-suited to their needs. It was relatively clean and the bathroom was absolutely perfect for what they needed. The room I stayed in, was a disaster. Dirt and handprints all over the walls, the bedding on top was dirty and stained, the dust ruffle around the bed was torn, and because of that you could see that the mattress itself was absolutely filthy. the fixtures are all corroded and nearly rusted through, the wallpaper in the bathroom is moldy and falling down. There was no light bulb working in the bathroom. The room I stayed in clearly needs an upgrade and repairs. The staff were friendly and listen carefully to my concerns as I left.

Filthy and disgusting

Six of us had reservations stay here. No one was at the front desk, but there was a sign stating we should ring the bell for service. One of us rang the bell and someone came flying out from the back, telling us to leave. Screaming and yelling. Once we told him we had reservations, he was super rude throughout the whole check-in experience. We get to our rooms and there were bed bugs all over. Absolutely disgusting. The parking lot was literally empty, besides r vehicles. Now I know why. Steer clear of this disgusting place with rude hosts.

Very dirty. Shoes stuck to bathroom floor. Springs in the mattress poked up almost through the mattress. Window wouldnt lock with screen broke. The whole place stunk.

We did not stay here - we could not. It was not safe to stay at this hotel. We did book two rooms. We arrived and were told the ac had just been turned on. Be patient and the rooms would cool down. After an hour, we checked again because no cool air was coming out of either ac unit. Again we were told to be patient. We went out to dinner. We returned and the room my 80 year parents were in was hotter than before. I again checked with the front off and got a fan. By 9pm the temp in their room was a muggy 80plus degrees. Mine room was not much different. We had to leave. We were not offered a refund because we did not give them a chance to fix the problem. I am not sure why no one took the opportunity the three times went to the front desk to ask for help. The place is falling apart. It is not clean the carpets are disgusting. The bedding and everything is old. The front staff is nice but not empowered or able to help. Do not waste your money here.

Pool was shut down and had been for months without telling anyone until after check in. Room was dirty and outside of doors to hotel all the way around that are supposed to be opened by key card had all the latches taped so they never locked

Hotel needs alot of work, swimming doesn't work and green, needs new beds, room not very clean.

The property does not appear as the pictures. Upon arrival to our room it was dark, smelled poorly, dust and dirt abundant. Upon pulling down the mattress covers we noted holes burned into the bed linens. We did not stay, and do not recommend the property.

Rooms are very clean and staff very friendly. We enjoyed our stay and would definitely reccomend it. I was a little dissapointed that the popl was closed but the friendly service made up for it

This was a huge fail for my husband & myself...when we arrived i had to wait until someone came to desk.the gentleman was kind of rude & wasnt very helpful .Once we got to the room it smelled stale & wasnt very clean..bed was horrible with poking springs... furniture was from 70's and so was decor..Not a place you teally want to go ..very dissatisfied with this experience.Total thumbs down 👎

Very nice place to stay. Clean comfortable room at an affordable place. It’s my go to stay when i go to New Martinsville

Pool had no heater but i did swim. I dont mind cold water! Hot tub was broke. Took forever for the front desk person came out. Had to call the desk from inside. room was good.

We had a mountain view and great veiw of the Ohio river. The heater in the pool was not working so we couldnt go swimming but the staff was great

The place is a dump!!! Front desk personal is rude - the very first thing out of their mouth when asked anything was "you booked thru Expedia - look at your reservation" The place was so bad they offered to move me to another room with a view of the back of McDonalds and Bob Evans and the parking lot - at least the room I was in had a view of the river - even though the window was dirty - I left a day earlier than I planed because I just wanted out of there - we I told them I was leaving a day early they screamed "you booked through expedia and you will be charged for the day" could not even give me a bill upon checkout because "booked through expedia"

Very dirty. Shoes stuck to bathroom floor. Springs in the mattress poked up almost through the mattress. Window wouldnt lock with screen broke. The whole place stunk.

Nothing unique. Hotel and property old and outdated. Pool not working.

We did not stay here - we could not. It was not safe to stay at this hotel. We did book two rooms. We arrived and were told the ac had just been turned on. Be patient and the rooms would cool down. After an hour, we checked again because no cool air was coming out of either ac unit. Again we were told to be patient. We went out to dinner. We returned and the room my 80 year parents were in was hotter than before. I again checked with the front off and got a fan. By 9pm the temp in their room was a muggy 80plus degrees. Mine room was not much different. We had to leave. We were not offered a refund because we did not give them a chance to fix the problem. I am not sure why no one took the opportunity the three times went to the front desk to ask for help. The place is falling apart. It is not clean the carpets are disgusting. The bedding and everything is old. The front staff is nice but not empowered or able to help. Do not waste your money here.

Nice people, great view of Ohio River. Only disappointments are the in-room hot tub lacks water jet pressure, and the sofa bed has a really lumpy mattress.

This was a huge fail for my husband & myself...when we arrived i had to wait until someone came to desk.the gentleman was kind of rude & wasnt very helpful .Once we got to the room it smelled stale & wasnt very clean..bed was horrible with poking springs... furniture was from 70's and so was decor..Not a place you teally want to go ..very dissatisfied with this experience.Total thumbs down 👎

Outdated facility that needs some TLC.

nice staff-fast checkin

Very friendly staff and great at accommodating your needs !!! Only problem I had was the dust on on lamp shades as my nose didn’t like but all else was good!!

Had to wait over a hour to get checked in and they acted like it was my fault and was rude to me

Staff was very helpful and friendly!

Six of us had reservations stay here. No one was at the front desk, but there was a sign stating we should ring the bell for service. One of us rang the bell and someone came flying out from the back, telling us to leave. Screaming and yelling. Once we told him we had reservations, he was super rude throughout the whole check-in experience. We get to our rooms and there were bed bugs all over. Absolutely disgusting. The parking lot was literally empty, besides r vehicles. Now I know why. Steer clear of this disgusting place with rude hosts.

Pool had no heater but i did swim. I dont mind cold water! Hot tub was broke. Took forever for the front desk person came out. Had to call the desk from inside. room was good.

The place is a dump!!! Front desk personal is rude - the very first thing out of their mouth when asked anything was "you booked thru Expedia - look at your reservation" The place was so bad they offered to move me to another room with a view of the back of McDonalds and Bob Evans and the parking lot - at least the room I was in had a view of the river - even though the window was dirty - I left a day earlier than I planed because I just wanted out of there - we I told them I was leaving a day early they screamed "you booked through expedia and you will be charged for the day" could not even give me a bill upon checkout because "booked through expedia"

Rooms are very clean and staff very friendly. We enjoyed our stay and would definitely reccomend it. I was a little dissapointed that the popl was closed but the friendly service made up for it

I accidentally booked the wrong dates for a trip, Expedia contacted hotel for a refund or change of dates and the Hotel refused. VERY UNHAPPY WITH THIS PLACE.

Overall it was a clean hotel very friendly and helpful staff but the pool and hot tub didn’t work and I don’t call a thermos of coffee and Walmart pop tarts contanental breakfast

Very nice place to stay. Clean comfortable room at an affordable place. It’s my go to stay when i go to New Martinsville

We had a mountain view and great veiw of the Ohio river. The heater in the pool was not working so we couldnt go swimming but the staff was great

The place is a dump!!! Front desk personal is rude - the very first thing out of their mouth when asked anything was "you booked thru Expedia - look at your reservation" The place was so bad they offered to move me to another room with a view of the back of McDonalds and Bob Evans and the parking lot - at least the room I was in had a view of the river - even though the window was dirty - I left a day earlier than I planed because I just wanted out of there - we I told them I was leaving a day early they screamed "you booked through expedia and you will be charged for the day" could not even give me a bill upon checkout because "booked through expedia"

We had a great stay for my family reunion, which was only a mile away. Only bad thing was the pool and hot tub were closed, and we were really looking forward to using them. We will be back next year, and hoping they will be up and running then!

Nice people, great view of Ohio River. Only disappointments are the in-room hot tub lacks water jet pressure, and the sofa bed has a really lumpy mattress.

Well, the pool wasn’t functioning and hot tub was not working either. He said the heater was down. That was the most disappointing part of the whole stay and the breakfast was nothing but pure sugar almost everything across-the-board no fruit just offers pop tarts things like that danishes was not very healthy breakfast foods.

would like more breakfast options

Overall it was a clean hotel very friendly and helpful staff but the pool and hot tub didn’t work and I don’t call a thermos of coffee and Walmart pop tarts contanental breakfast