Name: Microtel Inn & Suites by Wyndham Thomasville/High Point/Lexi
Address: 959 Lake Rd, Thomasville, North Carolina, United States of America, Thomasville, North Carolina, US
Price range: $63–$142 per night
Rating: 6.53

What guests think

Reviews of Microtel Inn & Suites by Wyndham Thomasville/High Point/Lexi highlight widely mixed experiences, with frequent concerns about cleanliness and maintenance balanced by many mentions of friendly staff, comfortable beds, and budget-friendly rates.

Common negatives include dirty linens and odors, pests, poor water pressure or hot-water outages, and thin walls or traffic noise. Breakfast draws repeated complaints for limited offerings, missing basics, equipment problems, and occasional food-safety lapses. Expect a no-frills stay where service can be kind but conditions vary.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Parking is limited, and some guests mentioned problems with entry doors. One review reported a broken elevator.

Related guest reviews

6

David

Oct 8, 2023

·

Stayed 3 nights

We found a man urinating in the bushes in the parking lot two of our four nights stay. We returned to our room after leaving one morning to find our used toothpaste tubes missing. We presumed they were thrown away while someone cleaned. One manager worked around the clock every day to maintain the facility. He tried…We may try the Comfort Inn next door on our next visit.

8

Irma

Jun 18, 2024

·

Stayed 1 night

What I didn't like is, that there is no pool. The motel next door [Comfort Inn] has one. Overall a good value.

4

Qwenten

Jun 5, 2024

·

Stayed 1 night

The entry doors didn't open very well, the shower head was falling apart, the bed was really stiff, & the breakfast was completely gone before 7am as if the only thing they put out was cereal and day old bagels.

2

Kimberly

Oct 20, 2025

·

Stayed 2 nights

The beds were great but the bathroom needed some attention. The shower curtain was nasty and there were stains on the bathroom door. The towels also had stains. When I arrived the elevator waa broken, so I could not use the handicapped room I had reserved. We were moved to the 1st floor. They had painted a wall that morning in the new room and the fumes were so strong I couldn't stay in there. They did move us. Between the 2 days we stayed, 3 separate times there was no hot water for showers. We were told it was because they were doing laundry. I couldn't even take a showwer! The second morning the milk was spoiled and there were no serving tongs for the bread items. On the first morning I asked for napkins. They brought a tissue box. A Doller General was right across the street but the 2nd morning, we.were.still using the tissues.

4

Tyler

Oct 12, 2024

·

Stayed 1 night

Very small parking lot, super small room, toilet loose in bathroom, said non smoking but room smelled terrible.

4

eric

Sep 17, 2024

·

Stayed 1 night

Ive stayed there many times and never had an issue but this time i had a non working toilet, a dead roach, no bath towels and a hand towel that wasn't folded (looked used) and trash in the parking lot.

6

Kelly

Apr 25, 2025

·

Stayed 4 nights

Unexpectedly needed a place to stay after 11pm, and a long drive. The exterior is clean and tidy. The desk staff were very friendly and attentive. The room was non-smoking but the entire floor smelled like fresh smoke, (of multiple variety) and the room very strongly smelled like old stale smoke, causing me a headache. The stench stuck on all my belongings & hair long after check out. The toilet seat had burn marks and there was only one towel for two guest. Housekeeping missed a few things in the room like a glob of something on the dresser, and packaging waste from previous guest in multiple places. I did stay with a dog as they are pet friendly place, and it was quiet. Location is good for the events within the city. Had I not been exhausted, and already inconvenienced I would not have stayed there.

10

Radiant

Jun 12, 2023

·

Stayed 1 night

Rooms were nice and up to date. Lobby smelled fresh. First time staying here. Would consider another stay. Despite several signs saying don’t litter, people still treated the parking lot like their home and left trash everywhere.

2

LAURA

Oct 22, 2024

·

Stayed 1 night

Dirty, not much parking, bugs, did not use the shower because it was rusty. The only good part was that it was quiet.

8

Vanessa

Mar 3, 2024

·

Stayed 1 night

The entire hotel smelled really bad. Lady checking us in wasnt the most friendly and then charged our card without asking or even telling us about the $100 deposit (we wanted to pay cash). Then, the room was a bit dirty - dirt, or boogers all over the wall. Bed was averge. View out our window was hideous, and there were window screens and trash out our window (see photo). The parking lot had trash all over it. Overall, the price was cheap, but i would've paid a little more to stay in a cleaner hotel. 4/10 wouldnt recommend.

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Cleanliness

Cleanliness is a recurring issue, with reports of stained or hairy linens and towels, odors, dirty carpets and hallways, pests, and mold. A few reviews did note clean rooms.

Related guest reviews

2

Angela

Aug 15, 2025

·

Stayed 1 night

I had a room reservation and they couldn't find it, then they gave me a room on the ground floor and it smelled like cigarettes and mold. The bed had hair on the sheets and what looked like old dried blood on the bedspread. I had a non refundable room. I threw the room key down and left. So nasty. I wish I could give it a negative rating. There were used needles in parking I seen when I was leaving. Do not stay here

2

shannon

Oct 5, 2024

·

Stayed 1 night

This hotel is disgusting. When we first arrived, went up to the front desk. They haven’t vacuumed then we get our room as we’re walking. They haven’t vacuumed the stairways or the hallways and the carpets are dirty and stained. They’ve never been cleaned in a long time and then we go into our room and the sheets are so dirty and they haven’t looked like they’ve been changed, Then we go into our second room they gave us and it was even worse with hair and stains. The sheets were nasty and then we go into our third room and that room was a little bit better but not much the pillow stunk I would not stay here and the guy at the Front desk smell like BO bad you can smell it when you walk in !!!

2

Joy

Jun 22, 2024

·

Stayed 1 night

The room was not cleaned. We were switched to another room and it was far worst. The pillows had yellow stains and there were dog prints and dirt stains all over the sheets on the bed.

2

Robin

Jun 22, 2025

·

Stayed 2 nights

it was discussing and they have bed bugs

4

Kimberly

Oct 19, 2025

·

Stayed 2 nights

My stay at this hotel was very disappointing. The breakfast included spoiled milk which immediately raised concerns about cleanliness and food safety. The hallway smells The door to my room looked like it wouldn’t lock properly, which made me feel unsafe. On top of that, there were stink bugs in two of the three rooms we had with family — clearly a pest control issue. customer service was extremely slow and unresponsive. For the price, I expected at least a basic level of comfort and professionalism. I would not stay here again unless major improvements are made.

4

Jacqueline

Oct 7, 2024

·

Stayed 1 night

The linens had holes and were covers in hairs. Our towels also had hairs and were bloody. Someone’s shirt was left on the door of the bathroom and the shower curtain was covered in mold. While our shower worked it did not drain, leaving us standing in several inches of water for our showers. The hotel is also very close to the highway on ramp for anyone that would bother. It is also a very loud place. You can hear everything the other patrons are saying!

2

Rebecca

Jul 31, 2025

·

Stayed 1 night

For the price we weren't looking for luxury, but finding old food in the fridge, stains on the bedding, and an AC unit that just couldn't stay cool made out stay really unpleasant. The sanitation rating was a B (85) so we did not eat the included breakfast. The staff wasn't overly friendly, but helped when I told them about the food in the fridge. I would not stay there again, but I did appreciate having a low price.

2

Kimberly

Oct 20, 2025

·

Stayed 2 nights

The beds were great but the bathroom needed some attention. The shower curtain was nasty and there were stains on the bathroom door. The towels also had stains. When I arrived the elevator waa broken, so I could not use the handicapped room I had reserved. We were moved to the 1st floor. They had painted a wall that morning in the new room and the fumes were so strong I couldn't stay in there. They did move us. Between the 2 days we stayed, 3 separate times there was no hot water for showers. We were told it was because they were doing laundry. I couldn't even take a showwer! The second morning the milk was spoiled and there were no serving tongs for the bread items. On the first morning I asked for napkins. They brought a tissue box. A Doller General was right across the street but the 2nd morning, we.were.still using the tissues.

2

LAURA

Oct 22, 2024

·

Stayed 1 night

Dirty, not much parking, bugs, did not use the shower because it was rusty. The only good part was that it was quiet.

2

Deewakar

Jun 22, 2025

·

Stayed 1 night

This place is dirty, room smells bad. Weed smell as you walk through the corridor. I do not recommend.

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Rooms

Rooms are small, with mixed comfort: many liked the beds and some enjoyed in-room jetted tubs, but others reported noise from traffic or guests. Pillows divided opinion.

Related guest reviews

6

Amanda

Apr 6, 2025

·

Stayed 1 night

I didnt Like how the housekeeping woke me up at 10:00 am when I didn’t have to check out till 11 am. I love the whirlpool tub though!

6

James

Aug 1, 2024

·

Stayed 2 nights

Pillows were terrible. Bed was too high

4

Leanne

Sep 8, 2025

·

Stayed 2 nights

The bathroom was not as clean as I had hoped. It was very loud outside at night by the hotel with the cars racing up and down the streets very hard to sleep.

6

Tarshia

Apr 19, 2024

·

Stayed 1 night

Room a little small

4

Tyler

Oct 12, 2024

·

Stayed 1 night

Very small parking lot, super small room, toilet loose in bathroom, said non smoking but room smelled terrible.

10

Elizabeth

Jul 12, 2025

·

Stayed 1 night

We love the bed! The jetted tub is amazing! We have stayed here multiple times!!

10

Elizabeth

Jun 18, 2025

·

Stayed 1 night

Great beds and love the jetted tub

6

William

Feb 25, 2024

·

Stayed 1 night

It was clean but kind of small but overall not a bad place.

4

Theresa

Apr 28, 2025

·

Stayed 1 night

The property was in a poor location. No dining anywhere near it. The pillows were like rocks and the street noise was terrible

6

Paulette

Apr 7, 2023

·

Stayed 1 night

The location was excellent. The room was smaller than I thought. I loved the window seat.

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Service

Service is mixed: numerous guests praised friendly, helpful staff, while others reported slow or absent front-desk coverage, check-in problems, and disputes over deposits or policies.

Related guest reviews

8

Duke

Oct 22, 2023

·

Stayed 1 night

Debbie the front desk manager was extremely helpful. Our rooms were not cleaned when we arrived early and she cleaned the rooms herself, so that we could get checked in. She was very apologetic about the rooms not being ready and appreciated her service. Good service is hard to come by these days and Debbie met the mark.

10

Marcus

May 2, 2025

·

Stayed 1 night

Always clean , always welcomed , and great friendly staff

2

Robert

Oct 29, 2024

·

Stayed 1 night

It took over 15 minutes at arrival to Find someone to check us in at front desk. We had to go look for them And found in parking lot playing around in car with others. Our bathroom was dirty and shower had hairs all in it. We went down for clean towels cause they were dirty and could not find anyone at desk again.

2

Robert

Mar 10, 2024

·

Stayed 1 night

Were were told we couldn't check in until 430. We arrived back at 430 and were told we couldn't check in at all and that she wasnt sure they had a room they could clean for us. Would not help us at all.

4

Alfredo

Aug 6, 2024

·

Stayed 4 nights

This place will find any reason to keep your deposit! Even if you leave your room clean! Please don’t book here.

10

Sonya

May 18, 2023

·

Stayed 1 night

Very friendly front desk personnel, Wesley was accommodating with our every request. Room was clean, bed was fresh and comfortable. Have already recommended it to others!

4

Beautie

Jul 6, 2025

·

Stayed 1 night

Fist the front desk was empty I had to wait 30 minutes just for him to have an attitude about me calling the office from the lobby to get help at the desk, I get my room after making an $100 deposit that was not mentioned when I booked the room, I was told I get that back in a few days, I checked out 4 hours earlier because of the smell, just to get home and fine that they changed me for my deposit, claimed he had pictures I was smoking in the room, which I wasn’t but they had to say something to keep my deposit, how do you have pictures of me smoking in the room? That creepy statement made me report it to my bank, I would not recommend anyone stay here

10

Dale

Aug 20, 2025

·

Stayed 1 night

Excellent staff is amazing

8

Joann

Apr 15, 2025

·

Stayed 1 night

Over all, Staff was kind.

2

Christopher

Dec 25, 2022

·

Stayed 19,349 nights

When I arrived, I could not check in as their system was down. Finally, they said they would charge my card later. As I was waiting, a mouse ran across the counter and just played there. Disgusting. Then, an employee let me in a room. I could not get a key. I went in the room. I realized that they placed me in a room that was not cleaned. There was trash in the room. The bed was not made (used). Finally, the bathroom was dirty. I went downstairs, and they switched me to another room. They told me the TV in my previous room did not work any way. The new room was better. Except...there was urine in the toilet. I asked anout a key, and I still could not get one. About an hour later, they called my room and asked me to come down and pay cash for the room. I did, but I still could not get a key. I never got a key to the room. I felt unsafe. I could not leave the room unless I left the door open or management let me back in. The entire experience was awful, but I maintained my composure. I will NEVER stay their again. I do not recommend it to anyone.

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Location

Convenient to the highway with basic shops across the street, and several guests felt the area was safe and accessible. Some mentioned limited dining options nearby and occasional street noise.

Related guest reviews

8

Rutha

Aug 12, 2024

·

Stayed 1 night

It was close to family member and a good location. Room was very clean, but the carpet in the hallway has a lot of stains on it and needs to be replace.

10

Angela

Mar 7, 2025

·

Stayed 2 nights

Its a quiet area and has 2 convience stores and a dollar general just across from the motel.. staff is great and prompt and never had any real concerns or issues any time ive stayed there (ive stayed there alot) its my "repeat stay to getaway" for myself and my significant other when we need time away..

8

Angela

Mar 7, 2025

·

Stayed 2 nights

Its laid back and theres 2 convience stores as well as a dollar general all 3 adjacent to the property but not crowded in the area. Prompt service and pleasant atmosphere everytime ive stayed there..

10

jackie

May 30, 2024

·

Stayed 1 night

Great staff conveniently located to the highway

10

Michael

Jul 25, 2025

·

Stayed 2 nights

Stores in walking distance

6

Kelly

Apr 25, 2025

·

Stayed 4 nights

Unexpectedly needed a place to stay after 11pm, and a long drive. The exterior is clean and tidy. The desk staff were very friendly and attentive. The room was non-smoking but the entire floor smelled like fresh smoke, (of multiple variety) and the room very strongly smelled like old stale smoke, causing me a headache. The stench stuck on all my belongings & hair long after check out. The toilet seat had burn marks and there was only one towel for two guest. Housekeeping missed a few things in the room like a glob of something on the dresser, and packaging waste from previous guest in multiple places. I did stay with a dog as they are pet friendly place, and it was quiet. Location is good for the events within the city. Had I not been exhausted, and already inconvenienced I would not have stayed there.

10

Pamela

Oct 15, 2023

·

Stayed 7 nights

We stay at this hotel whenever we come to Thomasville. They allow dogs so our fur baby is just as welcome as we are. Close to family and friends and easy to get where we need to go.

10

Sandi

Jul 23, 2023

·

Stayed 1 night

The hotel is right off of the interstate. Very convenient for our family visit. Very clean and friendly staff. Will stay again.

10

Amanda

Dec 28, 2024

·

Stayed 1 night

Safe and very accessible area

4

Theresa

Apr 28, 2025

·

Stayed 1 night

The property was in a poor location. No dining anywhere near it. The pillows were like rocks and the street noise was terrible

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Dining

Breakfast often felt minimal or poorly maintained, with missing basics, equipment issues, and reports of spoiled milk or warm items. A few guests found it acceptable but simple.

Related guest reviews

8

Jackie

Nov 17, 2024

·

Stayed 1 night

Lights beside bed didn't work. Floors were sticky. Breakfast wasn't good. Yogurts were warm, pancakes tasted like cheese and the dining area was so hot it was hard to breath.

4

Kimberly

Oct 19, 2025

·

Stayed 2 nights

My stay at this hotel was very disappointing. The breakfast included spoiled milk which immediately raised concerns about cleanliness and food safety. The hallway smells The door to my room looked like it wouldn’t lock properly, which made me feel unsafe. On top of that, there were stink bugs in two of the three rooms we had with family — clearly a pest control issue. customer service was extremely slow and unresponsive. For the price, I expected at least a basic level of comfort and professionalism. I would not stay here again unless major improvements are made.

4

Becky

Aug 19, 2024

·

Stayed 1 night

The room was ok but the shower looked like it was repaired and they put a piece of fiber glass to repair but the caulk was coming off. The breakfast was pitiful. The pancake machine did not work properly and the toaster was too slow (how much does a good toaster cost?). There were no napkins, they set out a box of kleenex. In the common bathroom, there were no paper towels, they put a roll of toilet paper on top of the paper towel dispenser. There was a homeless person in the parking lot and I told the clerk and he scruged it off.

4

Allison

Sep 25, 2024

·

Stayed 2 nights

Customer service was terrible. I waited 15 minutes for desk help to replace towels in our room that were already stained and ugly when we got there. No help arrived so i went to laundry area and got clean towels myself. Breakfast was another problem. A pancake machine but no batter. Bagels but no cream cheese or jelly. Only 1 creamer for the coffee. 1 banana. The bed and room were clean and smelled clean. The shower only worked half way. Half of water went out faucet when shower was on. We did have hot water though.

4

Qwenten

Jun 5, 2024

·

Stayed 1 night

The entry doors didn't open very well, the shower head was falling apart, the bed was really stiff, & the breakfast was completely gone before 7am as if the only thing they put out was cereal and day old bagels.

2

Kimberly

Oct 20, 2025

·

Stayed 2 nights

The beds were great but the bathroom needed some attention. The shower curtain was nasty and there were stains on the bathroom door. The towels also had stains. When I arrived the elevator waa broken, so I could not use the handicapped room I had reserved. We were moved to the 1st floor. They had painted a wall that morning in the new room and the fumes were so strong I couldn't stay in there. They did move us. Between the 2 days we stayed, 3 separate times there was no hot water for showers. We were told it was because they were doing laundry. I couldn't even take a showwer! The second morning the milk was spoiled and there were no serving tongs for the bread items. On the first morning I asked for napkins. They brought a tissue box. A Doller General was right across the street but the 2nd morning, we.were.still using the tissues.

2

Quana

Oct 5, 2024

·

Stayed 4 nights

I asked for a full housekeeping service as a stay over they didn’t comply. They also didn’t have any breakfast just muffins and cereal and the juice was nasty. I also found hair on my towels. They was never at the front desk until the morning time you had to call numbers just to find them… IT just was not the experience I was hoping for.

6

MaryAnn

Apr 8, 2024

·

Stayed 1 night

Breakfast was very limited. No eggs, no yogurt. Somewhat dissapointing.

10

shawndra

May 26, 2025

·

Stayed 2 nights

The rooms very clean. They have breakfast every morning. It was okay nothing fancy if your looking for meat.

4

Donna

Apr 14, 2024

·

Stayed 2 nights

Room wasn’t clean and the breakfast was the most minimal offerings I’ve ever seen. Front desk was great and the entire hotel was being cleaned by one gal. Nowhere to walk to to eat.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$57
February	$55
March	$66
April	$94
May	$77
June	$71
July	$69
August	$69
September	$65
October	$79
November	$60
December	$58

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $73	15 $71	16 $68	17 $65	18 $70	19 $70
20 $64	21 $63	22 $64	23 $64	24 $65	25 $94	26 $85
27 $64	28 $64	29 $65	30 $65

Su	Mo	Tu	We	Th	Fr	Sa
				1 $76	2 $88	3 $95
4 $82	5 $82	6 $86	7 $81	8 $76	9 $97	10 $90
11 $77	12 $78	13 $104	14 $137	15 $142	16 $117	17
18	19	20	21	22 $99	23 $129	24 $108
25 $91	26 $90	27 $75	28 $97	29 $125	30 $124	31 $133

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Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds, Accessible

Room, 2 Queen Beds, Smoking

Deluxe Studio Suite, 1 Queen Bed

Standard Room, 2 Queen Beds

Room, 2 Queen Beds (Dog Friendly)

Studio Suite, 1 Queen Bed

Standard Room, 1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible (Mobility)

Standard Room, 1 Queen Bed, Accessible

Guest reviews

Pleasant

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Microtel Inn & Suites by Wyndham Thomasville/High Point/Lexi

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Prices for upcoming dates