Name: The Hub Middletown Red Bank- Best Western Signature Collection
Address: 750 State Route 35, Middletown, New Jersey, United States of America, Middletown, New Jersey, US
Price range: $145–$367 per night
Rating: 8.35

What guests think

At The Hub Middletown Red Bank- Best Western Signature Collection, travelers frequently praise clean, updated rooms, a convenient location, friendly staff, and a solid free breakfast, while noting recurring issues with the pool’s availability, occasional odors, and some maintenance lapses.

Many guests find the modern rooms comfortable and quiet, often with small patios, though some report thin walls, firm or hard mattresses, and AC or lighting quirks. Breakfast is widely appreciated for variety, and the location is convenient for Red Bank, Sandy Hook, and transit, while odors or pests are occasionally noted. Service is frequently friendly, but responses to early check‑in and maintenance requests can be slow or uneven. Expect a convenient, modern stay, but confirm amenity status and room preferences ahead of time.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Attractive outdoor areas and free parking are positives. However, many reviews report the pool being closed for extended periods and a limited gym with broken equipment; one report notes an exterior door left unlocked.

Related guest reviews

8

Thomas

Aug 3, 2024

·

Stayed 7 nights

When I made reservations they did not say that their pool was going to be closed for maintenance. I would not have stayed there if I knew that.

4

Diana

Sep 5, 2025

·

Stayed 1 night

Gym was below par. Machines broken. The room smelled terrible. Really bad mildew odor. If I was staying more than 1 night, I would have asked for a different room. The hall ways and ceilings need serious updates. When checking in there was no one at the desk. I waited about 10 minutes for the person to come to the desk (with a plate of food in her hands).

6

Mandy

Jul 14, 2023

·

Stayed 4 nights

The reason I chose that hotel was because it had a pool and then found out when we got there that the pool was closed…even though it looked perfectly fine and filled with water. The staff didn’t tell me either, I read it on a sign. There should be some compensation for my stay since it was advertised as operational but was not.

8

Sharee

Aug 2, 2024

·

Stayed 6 nights

Clean hotel. Pool was not opened. Expensive price for accommodations. Convenient dining options. Management was helpful was an issue. Overall , we enjoyed our stay.

6

Vincent

Jul 21, 2023

·

Stayed 1 night

We have stayed at this hotel the last 3 years- very convenient location, decent price, clean, and a lovely outdoor pool- which we love to use. This past trip the pool was closed- the person at check-in apologized but said "that info is on the website". I checked- no mention of the closure. In fact on the hotel website they state "enjoy the pool". Shouldn't i receive a discount?

6

Eric

Jul 26, 2024

·

Stayed 1 night

Pool was under maintenance, but at the worst time during peak summer months. While minor, staff should be assigned to cleaning and keeping the grill outside spotless for guests to use.

6

Jeff

Oct 29, 2024

·

Stayed 1 night

Gym lacked almost everything a gym should have, if a grandma wanted to grab 15 minutes of cardio, that would be about sufficient. Most of the breakfast was cold, especially the very thin egg patties, which I ended up throwing out. Maybe the warmer was broken? The mattress was pretty firm compared to other places I stayed at. Also, the fridge didn’t work, my leftovers went bad because the fridge was either unplugged or broken. As for the positives, room was very modern and nice, looked pretty clean but you never know with hotels, I didn’t go as far as to black light everything. The staff was very nice, probably the best part of my visit was interacting with both the front desk lady and the cleaning staff. Although the hotel is pretty nice, it’s definitely not worth $200 a night!

2

Richard J.

Jun 23, 2024

·

Stayed 2 nights

Arrived to find that pool had been closed for two days and would be closed indefinitely. Upon check-in at 5 PM, I was not informed that Middletown Township was in blackout and that the hotel was operating on a generator. The generator failed at 6:15 PM with no estimate on when power would be restored. The property was uninhabitable. I checked out and moved to the Holiday Inn in Hazlet.

8

Robert

Feb 6, 2024

·

Stayed 2 nights

2 issues: 1) The outside door at the far end of the building is always unlocked. 2) The walls allow a lot of sound to pass through - I could hear people in the next room on the telephone. 1 Attaboy: The breakfast had "real" food, (eggs, meats, waffles, fruit, etc) which tasted fine and was fresh.

8

Pennie

Jul 28, 2024

·

Stayed 1 night

This hotel is very pretty but they advertise a pool that has never been approved to open. Desk clerk said we could lay by the pool but it was locked. Not sure what the issue is.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness earns frequent praise, but recurring complaints include hairs in bathrooms, stained bedding, odors, and pests such as ants or a cockroach.

Related guest reviews

10

Laurie

Dec 29, 2024

·

Stayed 1 night

Everything I read in all the good reviews was exactly what we experienced. Clean rooms, nice staff. We checked in after midnight and even the night staff was lovely. Nice feature- there's a coffee/hot cocoa bar in the lobby available 24/7. Will definitely stay here again.

8

Faith

Jul 20, 2025

·

Stayed 2 nights

All was well until i took sheets off bed. Blood on mattress cover. Took pictures and showed them tried telling me it was makeup. I told them NO i know what blood and makeup looks like. Doesn't matter they should of been changed period. Only problem we had. Otherwise very nice. Room 231. Waited 1/2 hour for them to open pool to get belongings.

10

Joe

Oct 12, 2025

·

Stayed 2 nights

Easy check in. Good amenities. Store on site. Breakfast included. Rooms are modern, clean, nice. Quiet at night. Good WiFi. Would recommend.

6

Michelange

Sep 29, 2025

·

Stayed 1 night

The carpet in the room needs to be replaced the the shower had hairs from previous guest and it looks like they started painting the ceiling did not finish

2

Matthew

Jul 3, 2023

·

Stayed 1 night

We had to switch rooms because there was an infestation of ants in our room. Told the staff and while they switched us to another room there was no a single apology with the staff seeming like this is a common occurrence at this hotel. The entire room and hotel was dirty looking. The next morning we even noticed more bugs in the bathroom of our second room. Absolutely an awful overall experience!!

4

Amanda

Oct 15, 2024

·

Stayed 1 night

Found and killed a cockroach in my room. When I brought it up to the front desk the clerk said. What would you like me to do about it.. it’s 2am. Customer service is a big factor for me and this was awful. When you pay 332 for a 1 night stay I would think this would have been handled way different.

4

Daniel

Aug 11, 2025

·

Stayed 1 night

The bathroom was very dirty. I saw several hairs on the bathroom floor and in the shower. In the pool area there were people making a lot of noise shouting profanities, that made it look bad. But overall the hotel is good, but I expected more. The staff in the lobby was very friendly. 👍

10

Antonio

May 25, 2025

·

Stayed 1 night

Great staff. Great property. Super clean. Great breakfast. Would recommend 100 percent

6

John

Aug 16, 2025

·

Stayed 2 nights

Had a problem with ants in bathroom and by bed area near night stand. Told the staff member who came out with some bug pesticide and sprayed. Problem by night stand continued. We left the next day not wanting to stay there with this problem

10

lois

Jan 3, 2025

·

Stayed 1 night

Very clean, reasonable pricing, convenient.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are modern and generally comfortable, many with small patios and quiet stays. Downsides mentioned include thin walls and noise near the pool, firm mattresses, some small rooms or showers, poor lighting, spotty Wi‑Fi, and AC blowing directly onto beds.

Related guest reviews

10

Briana

May 10, 2025

·

Stayed 4 nights

We’ve stayed at The Hub in Middletown, NJ twice. We love it! The rooms are QUIET, clean, very comfortable beds. All of the rooms have patios. The breakfast is great, hot eggs, bacon, sausage, waffles, & so much more, perfect for families! All of the employees from front desk to maintenance to housekeeping were friendly/helpful. There are many stores nearby, perfect if you forgot/need anything. We have family in the area, we’ll be staying at The Hub every time!

4

Pedro

Jun 30, 2023

·

Stayed 1 night

The AC unit blows directly at the bed - very noisy and uncomfortable and it wasn’t just our room. Friends had the same issue. Vents should be directed upward. Put a pile of pillows on the bed trying to block it- didn’t work!

8

John

Jul 29, 2024

·

Stayed 2 nights

Only thing negative, was the lighting was poor in room.

8

Sara

Aug 12, 2025

·

Stayed 1 night

Room was adorable and comfortable, with great patio. Breakfast and coffee were included. Bed was like a slab of concrete though. With new mattresses this would be an excellent hotel.

10

Margaret

Aug 13, 2025

·

Stayed 2 nights

Beds were so comfortable I was surprised at how many pillows we had, the patio was great we had the basketball court right outside the door where the kids played, breakfast was good, coffee 24/7 would stay there again.

8

Crystal

Jul 11, 2025

·

Stayed 2 nights

It was overall a nice place. It may have just been the time of year we stayed (7/3-7/5), but it was loud. They also had us directly by the door to the pool as well as our back door facing the pool. It was very loud due to people bbq’g and enjoying the pool. Next time I’d request not to be downstairs if I’m near the pool. We just left the TV on to kill the noise. Another issue was towels…specifically wash cloths. 2 washcloths for 2 people staying 2 days is not enough! It was really difficult to get more. I had to request them 4 times. Eventually my husband had to go to the lobby. Once a washcloth is used in the shower on intimate parts I do NOT want to then use it to wash my face. MORE WASHCLOTHS please. Towels aren’t as big a deal, but more washcloths are necessary. For what they charge nightly, that shouldn’t be an issue! Another issue that occurred was I had a random worker sitting on our back patio. We were downstairs and this hotel has sliding glass doors (which is lovely). What isn’t appropriate is a random worker sitting on our patio chair. I paid almost $600 for 2 nights. That patio and the furniture was mine while I was there. It was really creepy to look out the glass door and just see some random employee sitting there. What’s worse is there is a language barrier, so he didn’t understand me. Most of the maids are super sweet, but if you don’t speak Spanish it’s very difficult to communicate your needs with them. Altogether a nice hotel and I’d stay again!

8

Brian

Sep 18, 2023

·

Stayed 1 night

Nicer than I was expecting. The room was spacious. The quick interactions I had with the staff were pleasant. Check-in was very quick. The room had a small sitting area (facing the parking lot) via a sliding door. The furniture is contemporary. The mattress was harder than I like and the platform/box spring would squeak getting in or out or sitting on the bed. Loudly. The remote for the TV didn’t work. The toilet tank was not properly connected to the bowl and would move when flushing. Didn’t use the following: food services, shower, refrigerator, microwave, body towels, dresser, armorie. The lobby was decorated nicely but the halls and rug are dated.

4

Robert

Sep 11, 2024

·

Stayed 2 nights

Extremely thin walls, so much so that I could hear my neighbors literally whispering. Very tiny showers. Sliding bathroom doors that allow for no privacy. No fan in the bathroom so moisture lingers and filled the room with mustiness.

6

Kerianne

Jul 6, 2025

·

Stayed 1 night

Small room

6

Ricky

Dec 6, 2022

·

Stayed 5 nights

Pros: Free breakfast Comfy bed A Fridge and a microwave Excellent turndown service Helpful staff Free wifi Location is centre to Red Bank, Atlantic Highlands and train station. Free coffee station at Reception. Bus stop just outside the hotel Supermarket next door Pros: Spotty wifi, if you can get it. Very Thin walls. You can hear all the noise from inside the building and outside. Not good if you're a light sleeper. That's about it. Only a couple of negatives which is not a deal breaker. I'm sure if you ask the reception to set you up in a more quiet part of the building, you'd be alright. And the wifi signal is strongest at the lobby.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are often friendly and helpful with easy check‑ins. Still, several reviews cite slow or uneven responses to early check‑in and complaints, front‑desk delays, and a few rude interactions.

Related guest reviews

6

Marc

Sep 1, 2025

·

Stayed 1 night

The property is fine, if a little overpriced for what it is. I arrived at 12:30pm, a bit earlier than the stated check in time of 3pm. The clerk said the room would be cleaned and ready by 1pm. I came back at 1:30pm, still no room. I waited in the lobby until 2 -- and watched as other guests arrived and were given rooms. Now, I don't know what kinds of rooms they were getting, and I realize I was early, but it feels like check in could've been smoother and more equitable.

10

Joe

Oct 12, 2025

·

Stayed 2 nights

Easy check in. Good amenities. Store on site. Breakfast included. Rooms are modern, clean, nice. Quiet at night. Good WiFi. Would recommend.

4

Dianne

Aug 28, 2023

·

Stayed 1 night

The front desk was a mess. The people working there did not know what they were doing. I was charged multiple times for multiple rooms. All got settled but it was chaos, not to mention the night desk person does not speak english and my son-in-law had to use google translate to check in. Also the outdoor pool looked amazing but it was closed...and it was 90*.

4

Diana

Sep 5, 2025

·

Stayed 1 night

Gym was below par. Machines broken. The room smelled terrible. Really bad mildew odor. If I was staying more than 1 night, I would have asked for a different room. The hall ways and ceilings need serious updates. When checking in there was no one at the desk. I waited about 10 minutes for the person to come to the desk (with a plate of food in her hands).

4

Amanda

Oct 15, 2024

·

Stayed 1 night

Found and killed a cockroach in my room. When I brought it up to the front desk the clerk said. What would you like me to do about it.. it’s 2am. Customer service is a big factor for me and this was awful. When you pay 332 for a 1 night stay I would think this would have been handled way different.

10

Angelique

Dec 13, 2024

·

Stayed 1 night

The front desk staff was fantastic. Free parking and breakfast was good to have.

2

Russell

Jul 14, 2024

·

Stayed 2 nights

Starting a noisy construction job at 7:30 on a Saturday morning is a bad idea. Hanging up on a guest who calls the front desk to politely complain is a worse one.

8

Renee

Sep 21, 2025

·

Stayed 2 nights

I’ve been traveling to this hotel site for about 30 years. Thru the years the hotels have changed. The Hub has updated the hotel and has made many improvements. What I don’t like is they are not amenable to early check ins. For that reason I may have to look for another hotel.

10

Robert

Dec 4, 2024

·

Stayed 2 nights

The staff was very helpful and polite.

2

Shelly

Sep 13, 2023

·

Stayed 2 nights

This was a terrible choice. We were in NJ for a funeral and we chose the HUB Middletown based on photos and recent reviews but the experience was awful. We were in the first room off the front desk right next to private entrance. This private entrance says key required but it was never locked which made me feel very unsafe. The room was directly below a very loud party that went on most of the night up and down the stairs as well as in and out this unlocked door. There were numerous people arguing very loudly in the parking lot just outside of our room. There were numerous bugs in the room and the bed was covered in plastic under the bedding. When we checked out after the first night no one even asked why we were leaving a day early. We will never stay there again!!! Staff was rude and unprofessional. We were advised we are not eligible for a refund no matter the circumstances as we chose to stay 1 out of 2nights. We are from NC and now after my aunt’s funeral we were seeking a new place to stay. Very stressful and upsetting!

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient for Red Bank, Sandy Hook, and transit, with shopping and dining nearby.

Related guest reviews

10

Barbara

Jul 5, 2025

·

Stayed 3 nights

Great Staff, and great breakfast. My only complaint is I wish there was more lighting in the rooms. It’s a great location though. Super close to the ferry if you’re planning on going into NYC at all.

10

RAYMOND

Oct 5, 2024

·

Stayed 4 nights

I enjoyed the options for the free breakfast: eggs, bacon, sausage, waffles, cereal, various fruits and drinks, muffins, snack bars, etc. Outback Steakhouse on the same property. Plenty of parking spaces. Clean inside and out. Friendly staff.

8

John

Sep 27, 2024

·

Stayed 5 nights

Traveling for an extended time and it worked out well for me. Clean, near a lot of shops, good water pressure and Internet.

10

Ann

Oct 9, 2023

·

Stayed 1 night

A great choice to be close to dining, shopping and the Memorial Sloan Kettering! It is also close to some historical sites, beach and parks.

10

CHRISTOPH

May 18, 2025

·

Stayed 1 night

The staff was very nice. The property is conveniently located.

8

George F Franks

Dec 6, 2023

·

Stayed 1 night

Convenient, clean, quiet. Modern amenities. Pealing paint on bathroom ceiling. No bathroom fan. Otherwise highly recommend. Will be back.

8

Catherine

Jun 17, 2024

·

Stayed 1 night

Close to Redbank and Sandy Hook . Very cute pool area and decent breakfast. Pleasantly surprised

10

Jeanne

Feb 9, 2025

·

Stayed 1 night

Easy to get to, convenient location, offered everything we needed. Quiet, comfortable, clean. Should we be in Middletown again, we would make another reservation.

10

Donna

Sep 12, 2025

·

Stayed 1 night

very convenient location, quiet, clean, comfortable

10

Laura

Oct 14, 2024

·

Stayed 3 nights

I really enjoyed this hotel. I was able to take the bus to Smodcastle in Atlantic Highlands. It’s not far from the Middletown train station. I was there during the week so it was very quiet. Breakfast was very nice. Check in & out were very easy. There’s a grocery store within walking distance.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is generally praised for variety and quality, with lobby coffee appreciated; occasional complaints note cold items or slow replenishment. Outback Steakhouse is on the property.

Related guest reviews

10

Laurie

Dec 29, 2024

·

Stayed 1 night

Everything I read in all the good reviews was exactly what we experienced. Clean rooms, nice staff. We checked in after midnight and even the night staff was lovely. Nice feature- there's a coffee/hot cocoa bar in the lobby available 24/7. Will definitely stay here again.

10

Joe

Oct 12, 2025

·

Stayed 2 nights

Easy check in. Good amenities. Store on site. Breakfast included. Rooms are modern, clean, nice. Quiet at night. Good WiFi. Would recommend.

10

RAYMOND

Oct 5, 2024

·

Stayed 4 nights

I enjoyed the options for the free breakfast: eggs, bacon, sausage, waffles, cereal, various fruits and drinks, muffins, snack bars, etc. Outback Steakhouse on the same property. Plenty of parking spaces. Clean inside and out. Friendly staff.

10

Susan

Jul 22, 2024

·

Stayed 3 nights

All the employees which I encountered during my stay were awesome and super friendly. The free breakfast was the best I have seen and food was great. From check in to check out everything was great

10

Margaret

Aug 13, 2025

·

Stayed 2 nights

Beds were so comfortable I was surprised at how many pillows we had, the patio was great we had the basketball court right outside the door where the kids played, breakfast was good, coffee 24/7 would stay there again.

8

Bonnie

Oct 31, 2024

·

Stayed 1 night

Staff slow at replenishing the breakfast food . Requested eggs and bacon because empty and it took about 30 min. Mopping floor with soaked rag. Staff was very friendly overall

10

Maria

Jun 23, 2025

·

Stayed 1 night

Great. clean, nice pool, and very nice breakfast

6

Jeff

Oct 29, 2024

·

Stayed 1 night

Gym lacked almost everything a gym should have, if a grandma wanted to grab 15 minutes of cardio, that would be about sufficient. Most of the breakfast was cold, especially the very thin egg patties, which I ended up throwing out. Maybe the warmer was broken? The mattress was pretty firm compared to other places I stayed at. Also, the fridge didn’t work, my leftovers went bad because the fridge was either unplugged or broken. As for the positives, room was very modern and nice, looked pretty clean but you never know with hotels, I didn’t go as far as to black light everything. The staff was very nice, probably the best part of my visit was interacting with both the front desk lady and the cleaning staff. Although the hotel is pretty nice, it’s definitely not worth $200 a night!

8

Theresa

Aug 29, 2025

·

Stayed 5 nights

Convenient and good breakfast

10

Sue

Jun 9, 2024

·

Stayed 3 nights

The rooms are nicely appointed and very clean. The pool is very nice with a lap pool area including floating lounges. Really relaxing. All of the staff are pleasant and helpful. The free breakfast which includes making your own waffles is delicious.

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	$104
February	$112
March	$130
April	$161
May	$196
June	$253
July	$232
August	$204
September	$176
October	$162
November	$138
December	$112

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $160	16 $160	17 $193	18 $256	19 $367
20 $201	21 $186	22 $181	23 $165	24 $214	25 $283	26 $281
27 $165	28 $165	29 $177	30 $165

Su	Mo	Tu	We	Th	Fr	Sa
				1 $159	2 $281	3 $289
4 $159	5 $159	6 $159	7 $159	8 $177	9 $289	10 $279
11 $159	12 $159	13 $159	14 $159	15 $158	16 $355	17 $359
18 $159	19 $145	20 $159	21 $221	22 $221	23 $355	24 $355
25 $159	26 $159	27 $213	28 $213	29 $159	30 $252	31 $252

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds, Balcony

Standard Room, 2 Queen Beds, Patio, Pool View (1St Floor)

Standard Room, 2 Queen Beds, Accessible, Patio

Standard Room, 2 Queen Beds, Balcony, Pool View (2Nd Floor)

Standard Room, 1 King Bed, Patio, Pool View

Standard Room, 1 Queen Bed, Patio

Standard Room, 1 King Bed, Refrigerator & Microwave

Suite, 1 King Bed, Refrigerator & Microwave (Larger Room)

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about The Hub Middletown Red Bank- Best Western Signature Collection

Have a question?

Considering this hotel for your Middletown trip?

Prices for upcoming dates