Name: Te Waonui Forest Retreat
Address: 3 Wallace Street, Franz Josef, Côte ouest, NZ
Price range: 224 $US–655 $US per night
Rating: 8.8

Ce qu'en disent des voyageurs

Au Legacy Te Waonui Hotel Franz Josef, les voyageurs apprécient le cadre serein dans la forêt tropicale, l'emplacement central permettant de se déplacer à pied, le service attentionné et les chambres confortables avec vue. Beaucoup apprécient également le dîner de cinq plats et le petit-déjeuner inclus.

Cependant, plusieurs commentaires soulignent des prix élevés et estiment que l'expérience ne correspond pas à un établissement cinq étoiles. Les commentaires sur la nourriture sont globalement positifs mais mitigés : la qualité du petit-déjeuner peut varier, les menus peuvent se répéter lors de séjours de plusieurs nuits, et certains plats ou boissons étaient indisponibles ou trop cuits. Les chambres sont généralement calmes et offrent une vue luxuriante, bien que certains aient noté des espaces petits ou sombres, des murs fins ou un manque de prises de courant près du lit. Attendez-vous à un séjour paisible, axé sur la nature, avec un service chaleureux et des restaurants sur place.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

La laverie automatique en libre-service et le spa sur place sont appréciés, et un parking est disponible, bien que parfois exigu. Les commentaires soulignent également l'absence de salle de sport et de piscines fermées, et le spa peut être complet.

Avis de voyageur à ce sujet

8

Dawn

30 déc. 2024

·

A séjourné 1 nuit

Definitely NOT a 5 star hotel! The receptions and bell staff were lovely and the glass of Kiwi juice offered very refreshing. Our room was fine, 2 queen beds however the walls are paper thin and we experienced a constant slamming of doors and children shouting well into the evening. In the bar the staff seemed nonplussed when we asked for Gin & Tonic (also cucumber in Tanqueray??) They presented the bill with every drink even though they had our room number. Nothing is offered with the drinks and when I asked for some nuts I was told they were $5. I said ok and yet they still didn't materialise until I asked again! The meal was nice 5 courses, 2 of which are prechosen (soup and sorbet) the other 3 courses can be chosen from a choice of 3 or 4 items. Again the food was delivered with a speed and disinterest that would not be acceptable in a 5 star hotel. Breakfast is a self service buffet. Overall its a nice hotel but 4 stars at best!

10

Connie

26 oct. 2025

·

A séjourné 2 nuits

Room is cosy with rain forest view, easy parking , staff were friendly.

10

Lara

3 janv. 2025

·

A séjourné 2 nuits

Staff were amazing, very friendly and welcoming. Kiwi juice and hot towels on arrival was so appreciated. Buffet breakfast was great. Chocolates and water to our room was a nice touch. There are washing machines and dryers for guests to use.

8

Julie

31 déc. 2023

·

A séjourné 1 nuit

Nice deluxe room and amenities. Friendly staff. Parking a bit tight.

10

Long

27 déc. 2023

·

A séjourné 1 nuit

We had an excellent experience! Loved the facilities and the food at the restaurant was delicious!

10

Dee

4 janv. 2024

·

A séjourné 3 nuits

Enjoyable and relaxing stay in this large but quiet resort. Staff very friendly and meals nice. Day spa had good services and not as pricey as some hotels. Easy walk to the township.

4

Rod

1 janv. 2024

·

A séjourné 2 nuits

The dinners weren't great - for example rock hard cheese and some inedible dishes, the staff at the food hall's customer service was inconsistent. No gym, pool or fitness centre. Plus the spa was full booked with a massive waiting list. Bit odd as it was a 3 star place at best. Some nice people on main reception but there are some real challenges in this hotel.

10

Wahanui

14 août 2025

·

A séjourné 1 nuit

Short stay overnight but we were both very happy with the staff, our room and facilities

10

Linda

23 oct. 2025

·

A séjourné 2 nuits

Staff was sooo friendly and helpful. Rooms have a whole wall of floor to ceiling windows to enjoy incredible views. Wonderful breakfast buffet. Great being able to do our laundry in self serve laundry room. When the road was suddenly closed to Queenstown due to weather damage, we turned back around and stayed here again! Love it!

10

Catherine

23 mars 2024

·

A séjourné 1 nuit

Great food, rooms were nice, and the location was very convenient. I wish the pools had been reopened.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les chambres et les salles de bains sont généralement très propres, certains notant des normes impeccables. Quelques personnes signalent des odeurs de moisi dans certaines chambres du rez-de-chaussée.

Avis de voyageur à ce sujet

6

Kirsa

23 janv. 2025

·

A séjourné 2 nuits

Freundliches Personal und angenehmes Ambiente. Leider roch unser erstes Zimmer im Erdgeschoss unangenehm feucht nach nassem Keller. Wir haben dann auf ein anderes Zimmer bestanden. Angeblich war das schwierig zu organisieren. Aber nach ca. 30 Min. bekamen wir ein wohlriechendes Zimmer im Obergeschoss. Danach wurde auch zugegeben, dass diverse Zimmer im Erdgeschoss modrig riechen. Das Hotel müsste grundsaniert werden. Das Essen war mittelmäßig.

10

kristen

30 avr. 2025

·

A séjourné 2 nuits

Spacious, clean, beautiful. Courteous staff. Excellent food (dinner was included). Convenient to hiking and other activities. Will definitely come back.

10

Shanene

14 nov. 2023

·

A séjourné 1 nuit

The rainforest retreat was very special and beautifully presented. Staff were very welcoming and friendly. The hot towel and kiwi juice in arrival after a long drive was heavenly. The rooms look over the rainforest and feel secluded. Rooms are quiet, big and clean. Bathroom was spotless with great shower and separate bath. We were lucky enough to have the 5 course dinner and was not disappointed…highly recommend. The buffet brekkie was great too with lots of different options.

10

Michael

4 oct. 2024

·

A séjourné 2 nuits

Brilliant hotel. Comfortable. Clean. Wonderful feeling of calmness being surrounded by trees. Food, amazing!

8

John

9 janv. 2023

·

A séjourné 19 362 nuits

Very nice location and staff with a clean room and well thought through. The included dinner and breakfast felt a bit forced and not the expected quality. I would prefer a choice. We were pushed to a 6:00 pm seating for no apparent reason. High price considering the quality overall.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont en grande partie spacieuses et confortables, avec vue sur la forêt tropicale ou les montagnes et une atmosphère calme et privée. Certains les ont trouvées petites ou sombres, ont noté des murs fins et un manque de prises de courant près du lit, et quelques-uns ont mentionné des problèmes de confort de literie.

Avis de voyageur à ce sujet

8

Dawn

30 déc. 2024

·

A séjourné 1 nuit

Definitely NOT a 5 star hotel! The receptions and bell staff were lovely and the glass of Kiwi juice offered very refreshing. Our room was fine, 2 queen beds however the walls are paper thin and we experienced a constant slamming of doors and children shouting well into the evening. In the bar the staff seemed nonplussed when we asked for Gin & Tonic (also cucumber in Tanqueray??) They presented the bill with every drink even though they had our room number. Nothing is offered with the drinks and when I asked for some nuts I was told they were $5. I said ok and yet they still didn't materialise until I asked again! The meal was nice 5 courses, 2 of which are prechosen (soup and sorbet) the other 3 courses can be chosen from a choice of 3 or 4 items. Again the food was delivered with a speed and disinterest that would not be acceptable in a 5 star hotel. Breakfast is a self service buffet. Overall its a nice hotel but 4 stars at best!

8

James

17 mars 2025

·

A séjourné 3 nuits

Really lovely location. The staff were fantastic. The room was smaller than expected but well appointed. The food on the dinner menu was delicious and the breakfast buffet was generous with good options. A great place to stay in an amazing part of NZ

10

Connie

26 oct. 2025

·

A séjourné 2 nuits

Room is cosy with rain forest view, easy parking , staff were friendly.

10

Jeffrey

15 oct. 2025

·

A séjourné 2 nuits

Superb in every way. Staff were exceptional, rooms so comfortable, dining excellent, and the site was very relaxing and close to everything

10

Jeffrey

19 oct. 2025

·

A séjourné 1 nuit

This was one of the most breathtaking places we have ever stayed! The staff were all amazing and the room was beyond our expectations! Would stay again!

10

Linda

23 oct. 2025

·

A séjourné 2 nuits

Staff was sooo friendly and helpful. Rooms have a whole wall of floor to ceiling windows to enjoy incredible views. Wonderful breakfast buffet. Great being able to do our laundry in self serve laundry room. When the road was suddenly closed to Queenstown due to weather damage, we turned back around and stayed here again! Love it!

10

Khristine

5 nov. 2025

·

A séjourné 4 nuits

We loved our stay at Te Waonui. The staff were friendly and engaging immediately making us feel comfortable and welcome. The pre-fixed 5 course dinner was a fantastic deal and the quality of the food was excellent. The rooms are lovely and it is nice to have a pleasant view each morning when awaking. Highly recommend this hotel.

8

Nigel

21 janv. 2025

·

A séjourné 1 nuit

Small, functional room - very dark. Comfortable bed but lacked bedside power sockets for phone etc. Yes there are rainforest plants ( ferns etc) quite literally outside the window - solid wall of greenery so almost zero sunlight. The included dinner was reasonable enough. There was a choice of 5 main dishes and choice of desserts. Seems to cater mostly for upmarket tour groups, but with a bit more refinement than you would normal expect. Breakfast was also reasonable. Very efficient and welcoming staff.

10

Nir

4 oct. 2025

·

A séjourné 2 nuits

Beautiful hotel and great room

10

Fiona

20 févr. 2026

·

A séjourné 2 nuits

Rooms are spacious and private. The rainforest on your doorstep is incredible. Town is only a short walk. Most people stay only a night so high level of turn over but great food (dinner and breakfast included), friendly staff.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est fréquemment salué comme étant amical, accueillant et attentionné, avec des attentions particulières telles que des boissons de bienvenue et de l'aide pour l'organisation. Quelques clients ont signalé un service inégal ou impersonnel dans les espaces de restauration ou au bar, ainsi qu'une pression sur les horaires d'assise.

Avis de voyageur à ce sujet

8

Dawn

30 déc. 2024

·

A séjourné 1 nuit

Definitely NOT a 5 star hotel! The receptions and bell staff were lovely and the glass of Kiwi juice offered very refreshing. Our room was fine, 2 queen beds however the walls are paper thin and we experienced a constant slamming of doors and children shouting well into the evening. In the bar the staff seemed nonplussed when we asked for Gin & Tonic (also cucumber in Tanqueray??) They presented the bill with every drink even though they had our room number. Nothing is offered with the drinks and when I asked for some nuts I was told they were $5. I said ok and yet they still didn't materialise until I asked again! The meal was nice 5 courses, 2 of which are prechosen (soup and sorbet) the other 3 courses can be chosen from a choice of 3 or 4 items. Again the food was delivered with a speed and disinterest that would not be acceptable in a 5 star hotel. Breakfast is a self service buffet. Overall its a nice hotel but 4 stars at best!

10

Lara

3 janv. 2025

·

A séjourné 2 nuits

Staff were amazing, very friendly and welcoming. Kiwi juice and hot towels on arrival was so appreciated. Buffet breakfast was great. Chocolates and water to our room was a nice touch. There are washing machines and dryers for guests to use.

10

Jeffrey

15 oct. 2025

·

A séjourné 2 nuits

Superb in every way. Staff were exceptional, rooms so comfortable, dining excellent, and the site was very relaxing and close to everything

4

Rod

1 janv. 2024

·

A séjourné 2 nuits

The dinners weren't great - for example rock hard cheese and some inedible dishes, the staff at the food hall's customer service was inconsistent. No gym, pool or fitness centre. Plus the spa was full booked with a massive waiting list. Bit odd as it was a 3 star place at best. Some nice people on main reception but there are some real challenges in this hotel.

10

Hayden

30 juin 2024

·

A séjourné 1 nuit

Impeccable service from the moment we arrived, nothing was a problem and made us feel so welcome, would definitely come back.

10

Linda

23 oct. 2025

·

A séjourné 2 nuits

Staff was sooo friendly and helpful. Rooms have a whole wall of floor to ceiling windows to enjoy incredible views. Wonderful breakfast buffet. Great being able to do our laundry in self serve laundry room. When the road was suddenly closed to Queenstown due to weather damage, we turned back around and stayed here again! Love it!

10

Andrew

10 janv. 2025

·

A séjourné 3 nuits

Excellent and very friendly staff. Everyone we interacted with at the hotel was incredibly helpful.

10

Khristine

5 nov. 2025

·

A séjourné 4 nuits

We loved our stay at Te Waonui. The staff were friendly and engaging immediately making us feel comfortable and welcome. The pre-fixed 5 course dinner was a fantastic deal and the quality of the food was excellent. The rooms are lovely and it is nice to have a pleasant view each morning when awaking. Highly recommend this hotel.

8

Maria

5 sept. 2025

·

A séjourné 3 nuits

This is a lovely place to stay. Reception staff are excellent. Very pricy meals.

10

Robert

20 nov. 2024

·

A séjourné 3 nuits

I enjoyed my stay here. My room was very comfortable and was surrounded by forest. It was an oasis. Service was excellent. They drove me to the InterCity bus stop upon checkout. Meals are included. There was a good variety at breakfast. Dinner was a five course degustation feast. Since I do not eat cheese, they substituted fruit for the 4th course. Much appreciated.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Situé au milieu de la forêt tropicale avec vue sur les montagnes, l'établissement est calme mais permet de se rendre à pied aux restaurants, aux activités et aux excursions sur le glacier de Franz Josef. Beaucoup ont trouvé que c'était une base pratique pour les randonnées et les excursions locales.

Avis de voyageur à ce sujet

10

Dan

23 août 2025

·

A séjourné 1 nuit

Great food in the restaurant, room with private bush views. Well located and quiet.

10

horacio

11 juin 2024

·

A séjourné 1 nuit

Nice hotel at Franz Josef Glacier; We travel to Franz Josef town to visit the glacier and happy with hotel. Spacious room, great breakfast, friendly staff and walking distance to restaurants and main locations. Great price-value.

10

Daniel

25 avr. 2024

·

A séjourné 2 nuits

Fantastic property. Very quiet and secluded (even though it is in the heart of Franz Josef).

10

Jeffrey

15 oct. 2025

·

A séjourné 2 nuits

Superb in every way. Staff were exceptional, rooms so comfortable, dining excellent, and the site was very relaxing and close to everything

10

Aliya

3 sept. 2025

·

A séjourné 2 nuits

Beautiful location surrounded by forestry. Staff were very kind and helpful. Thank you

10

Samit

3 juil. 2023

·

A séjourné 2 nuits

Good location and relaxing property

10

Darrin

4 nov. 2025

·

A séjourné 2 nuits

View towards mountains over a forest floor

10

Renata

20 août 2025

·

A séjourné 1 nuit

Walkable distance to taverns and local activties

10

John

8 juil. 2023

·

A séjourné 1 nuit

A really fantastic one night stay to take a helicopter flight to the glacier. We wish had more time to stay. Restaurant was great.

10

Fiona

20 févr. 2026

·

A séjourné 2 nuits

Rooms are spacious and private. The rainforest on your doorstep is incredible. Town is only a short walk. Most people stay only a night so high level of turn over but great food (dinner and breakfast included), friendly staff.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le restaurant sur place et le dîner de cinq plats inclus reçoivent des éloges fréquents, et beaucoup apprécient le buffet du petit-déjeuner. Les inconvénients incluent des prix élevés, une qualité de petit-déjeuner variable, des menus répétitifs lors de séjours de plusieurs nuits et des plats occasionnellement trop cuits ou des boissons indisponibles.

Avis de voyageur à ce sujet

10

Coco

29 févr. 2024

·

This is my favorite hotel during this New Zealand trip. Room is spacious, has a private balcony facing lush green plants. The canopy restaurant provides breakfast buffet and 5 course dinner. We definitely will stay there again.

10

Susan

5 avr. 2025

·

A séjourné 1 nuit

Beautiful property, excellent service and food - especially the five course supper

10

Mark

19 mars 2025

·

A séjourné 2 nuits

The restaurant was amazing.

10

Morgan

27 janv. 2024

·

A séjourné 1 nuit

Just stayed here one night but it was amazing. Service was top notch and the 5 course dinner was awesome. Service by all employees was superb.

10

Shaye

18 janv. 2025

·

A séjourné 2 nuits

Great stay. Some drink items on their menu were unavailable, and our steaks at dinner were overcooked (but still delicious) both nights. Loved the bird noises and rainforest views in the room, daily water and chocolate. Great location for everything!

10

Khristine

5 nov. 2025

·

A séjourné 4 nuits

We loved our stay at Te Waonui. The staff were friendly and engaging immediately making us feel comfortable and welcome. The pre-fixed 5 course dinner was a fantastic deal and the quality of the food was excellent. The rooms are lovely and it is nice to have a pleasant view each morning when awaking. Highly recommend this hotel.

6

Dennis

14 févr. 2025

·

A séjourné 2 nuits

Definitely not a 5 star and overpriced. Still a nice property . The dinner is quite good but the buffet breakfast (for the price) is not. Worst scrambled eggs ever!

8

Lisa

9 janv. 2025

·

A séjourné 3 nuits

A beautiful hotel with views of nearby mountains. Rooms tastefully decorated and nightly turn down service left magnificent chocolates. Dinner and breakfast were included in the price for our room. Unfortunately the five course dinner menu was the same for the three nights of our stay. Lovely to sit on the balcony for meals to enjoy the view- don’t forget your repellent, the sand flies are fierce. A lovely place to stay.

10

Carolyn

3 juin 2024

·

A séjourné 1 nuit

Quiet with with lovely grounds. Restful atmosphere. Excellent restaurant for both dinner and breakfast.

8

Rita

10 févr. 2024

·

A séjourné 1 nuit

Viel zu Überrteuret, für das was schlussendlich geboten wird! Für diesen Preis habe ich einiges mehr erwartet. Das Nachtessen war ok, das Rindsfillet und das Schokoladenmousse ausgezeichnet. Auch das Frühstücksbuffet war weit unter dem Niveau was man in so einem Hotel erwarten darf.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

di	lu	ma	me	je	ve	sa
1 $229	2	3 $229	4 $229	5 $232	6 $451	7
8 $230	9 $224	10 $451	11 $225	12 $450	13 $225	14 $225
15 $226	16 $346	17	18 $232	19 $232	20 $631	21 $631
22 $655	23	24 $627	25 $631	26	27 $629	28
29	30

Te Waonui Forest Retreat

À propos de cet établissement

Emplacement

Options de chambre

Deluxe 2 Queen Beds

Deluxe Room King

Deluxe Room, 2 Queen Beds

Deluxe Accessible Room

Double Room Deluxe One Bed

Double Room Deluxe 2 Beds

Deluxe Room

Double Room Deluxe Easy Access

Double Room Deluxe Easy Access One Bed

Avis des voyageurs sur Te Waonui Forest Retreat

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $228	22 $229	23 $229	24 $230
25 $230	26 $226	27 $225	28	29 $454	30 $229	31 $225