Banyan Tree Mayakoba
563 US$
/nat
Gennemsnit for september
Vælg datoer for at se priser og tilgængelighed
563 US$
/nat
Gennemsnit for september
Gennemsnitlige månedlige priser
På Banyan Tree Mayakoba ligger prisen pr. nat i gennemsnit på 563 US$ i den billigste måned (september) og 1.533 US$ i den dyreste måned (december), baseret på de seneste 12 måneder.
| Måned | Gennemsnitlig pris |
|---|---|
| januar | 1.272 US$ |
| februar | 1.116 US$ |
| marts | 1.101 US$ |
| april | 1.171 US$ |
| maj | 864 US$ |
| juni | 568 US$ |
| juli | 565 US$ |
| august | 601 US$ |
| september | 563 US$ |
| oktober | 777 US$ |
| november | 822 US$ |
| december | 1.533 US$ |
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sep. · 563 US$
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Dyrest: december (ca. 1.533 US$)
Billigst: september (ca. 563 US$)
Om dette overnatningssted
Forkæl dig selv med et besøg i stedets spa, der tilbyder massage, kropsbehandlinger og ansigtsbehandlinger. Når solen er fremme, kan du få mest ud af det gode vejr ved enten at tage en runde golf eller tilbringe dagen ved den private strand...
Faciliteter
Forkæl dig selv med et besøg i stedets spa, der tilbyder massage, kropsbehandlinger og ansigtsbehandlinger. Når solen er fremme, kan du få mest ud af det gode vejr ved enten at tage en runde golf eller tilbringe dagen ved den private strand. Andre faciliteter på dette hotel inkluderer gratis trådløs internetadgang, concierge-tjenester og babysitning (tillægsgebyr).
Forretningsfaciliteter
Gæsterne har blandt andet adgang til et døgnåbent forretningscenter, hurtig indtjekning og hurtig udtjekning. Planlægger du et arrangement i Playa del Carmen? På dette hotel er der et område på 308 kvadratmeter til rådighed, bestående af konferencelokaler og 4 mødelokaler. Gratis parkeringsservice er til rådighed på stedet.
Spisning
Få stillet sulten med internationale retter på Sands Beach Club, en restaurant med udsigt til havet, eller bliv på værelset, hvor der er mulighed for roomservice døgnet rundt. Besøg strandbaren, baren ved poolen eller en af de 3 barer/lounger, hvor du kan slappe af med en forfriskende drink. Morgenmadsbuffet tilbydes mod gebyr dagligt fra kl. 07.00 til kl. 11.00.
Værelser
Føl dig hjemme i et af de 161 værelser, der indeholder minibar og espressomaskine. Din seng er udstyret med dundyner og premium-sengetøj. Værelserne har privat møbleret balkon eller terrasse. Der er et 50-tommers smart-tv med digitale kanaler, som sørger for underholdningen, og med gratis Wi-Fi kan du altid komme på nettet. Badeværelserne indeholder bruser med brusehoved med spredningseffekt og gratis toiletartikler.
Lokation
Banyan Tree Mayakoba ligger ved havet i Playa del Carmen, kun 15 minutters kørsel fra El Camaleón Mayakoba Golfbane og Quinta Avenida. Dette hotel ved stranden ligger 18,9 km fra Xcaret Mexico Temapark.
I nærheden
El Camaleón Mayakoba Golfbane(1.3 mil)
Chun-Zumbul (dykkested)(1.6 mil)
Gran Coyote Golf(2.2 mil)
Playa Xcalacoco(3 mil)
Tres Rios Økopark(3.6 mil)
28 de Julio-pladsen(4.4 mil)
Guadalupe kirken(4.6 mil)
Punta Esmeralda Strand(4.7 mil)
Temazcal Natura(5.1 mil)
Offentlig strand 88(5.4 mil)
Playa del Carmen Main Beach(5.4 mil)
Playa Avenida Colosio(5.5 mil)
Mario Villanueva Madrid(5.6 mil)
Plaza Las Americas(6 mil)
Super Chedraui Selecto Avenida 10(6.1 mil)
Cozumel, Quintana Roo (CZM-Cozumel International)(27 mil)
Cancun, Quintana Roo (CUN-Cancun Intl.)(31.6 mil)
Parkering
Transport til/Fra lufthavn
Restaurant
Swimmingpool
Forretningscenter
Roomservice
Lokation
Carretera Federal Chetumal Puerto Juarez, Playa del Carmen, Quintana Roo, Mexico
El Camaleón Mayakoba Golfbane (1.3 mil)
Chun-Zumbul (dykkested) (1.6 mil)
Gran Coyote Golf (2.2 mil)
Playa Xcalacoco (3 mil)
Tres Rios Økopark (3.6 mil)
28 de Julio-pladsen (4.4 mil)
Gæsteanmeldelser
9.2
Fremragende!
Baseret på 999 verificerede anmeldelser
Hvem overnatter her?
Business
4%
Par
65%
Familie
21%
Gruppe
7%
Solorejsende
1%
Hvad siger gæsterne
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
På Banyan Tree Mayakoba roser gæsterne konsekvent det smukke, naturskønne miljø og de rummelige, private villaer med pools, samt den varme, opmærksomme service. De bemærker dog, at spisning på stedet er meget dyrt, og at den store ejendom kræver brug af cykler eller shuttlebusser.
Læs mereVar dette nyttigt?
Hvad siger gæsterne
På Banyan Tree Mayakoba roser gæsterne konsekvent det smukke, naturskønne miljø og de rummelige, private villaer med pools, samt den varme, opmærksomme service. De bemærker dog, at spisning på stedet er meget dyrt, og at den store ejendom kræver brug af cykler eller shuttlebusser.
Flere fremhæver den rolige beliggenhed ved stranden og lagunen, den fremragende spa og de behagelige aktiviteter som bådture og miljøvenlige udflugter. Gengangende ulemper inkluderer lejlighedsvis vedligeholdelse eller renoveringsproblemer, varierende restaurantkvalitet og sporadisk støj i nærheden af noget udstyr. Forvent et luksuriøst, privat ophold med førsteklasses priser.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Faciliteter
Frodigt område med private villa pools, en velrenommeret spa, beach club og natur/bådture er fremragende, og cykler og golfbiler bruges til at komme rundt på det store resort. Nogle rapporterer vedligeholdelse af pool eller boblebad, små strandområder og byggeforstyrrelser.
Relaterede gæsteanmeldelser
10
Kyle
22. jan. 2025
·
Overnattede 8 nætter
First class service throughout Amazing property to cycle around and experience the different areas. Sands superb. If it had a nice coffee shop it would be another level.
First class service throughout Amazing property to cycle around and experience the different areas. Sands superb. If it had a nice coffee shop it would be another level.
10
Carri
31. jul. 2025
·
Overnattede 4 nætter
Wonderful property. Very private and spacious. We loved the private heated pool!
Wonderful property. Very private and spacious. We loved the private heated pool!
10
Alan
21. nov. 2025
·
Overnattede 7 nætter
Truly a five-star resort! Our room was amazing—always clean, comfortable, and beautifully maintained. We loved the upgrade that put us just 100 yards from the beach and pool. The secluded outdoor hot tub and shower, connected to the indoor shower, were incredible and something we used every single day. We thought we would use the upstairs sitting area and private pool more, but since we were so close to the beach, we ended up spending most of our time there instead. The villa is about 0.9 miles from the main hotel, but it’s easy to get around using the bikes provided with the villa or by taking the shuttle. What a place! We typically stay at Fairmont hotels, but having a private villa instead of just a beautiful hotel room is something that would definitely bring us back again. The staff were all so kind, helpful and spoke English well. Banyan Tree truly has a warm and friendly team. The only thing to keep in mind is that food and drinks are expensive onsite. If you want a good, inexpensive meal, you’ll need to drive about 25 minutes into town. Just be prepared to spend as much—or even more—on food and drinks as you would at a five-star resort in Hawaii.
Truly a five-star resort! Our room was amazing—always clean, comfortable, and beautifully maintained. We loved the upgrade that put us just 100 yards from the beach and pool. The secluded outdoor hot tub and shower, connected to the indoor shower, were incredible and something we used every single day. We thought we would use the upstairs sitting area and private pool more, but since we were so close to the beach, we ended up spending most of our time there instead. The villa is about 0.9 miles from the main hotel, but it’s easy to get around using the bikes provided with the villa or by taking the shuttle. What a place! We typically stay at Fairmont hotels, but having a private villa instead of just a beautiful hotel room is something that would definitely bring us back again. The staff were all so kind, helpful and spoke English well. Banyan Tree truly has a warm and friendly team. The only thing to keep in mind is that food and drinks are expensive onsite. If you want a good, inexpensive meal, you’ll need to drive about 25 minutes into town. Just be prepared to spend as much—or even more—on food and drinks as you would at a five-star resort in Hawaii.
10
Shannon
12. maj 2023
·
Overnattede 2 nætter
The resort as usual goes the extra mile with excellent service and the staff are always incredibly helpful. The new beach club area is exceptional and the beach was immaculate! The one issue are the rooms on the older side of the property. They are in desperate need of renovation and repair. I will return in the future after the rooms have been done.
The resort as usual goes the extra mile with excellent service and the staff are always incredibly helpful. The new beach club area is exceptional and the beach was immaculate! The one issue are the rooms on the older side of the property. They are in desperate need of renovation and repair. I will return in the future after the rooms have been done.
10
Abraham Aron
8. aug. 2025
·
Overnattede 3 nætter
Great place loved it had our own pool and private outdoors area with a lake view. Was unbelievable!!
Great place loved it had our own pool and private outdoors area with a lake view. Was unbelievable!!
10
Rhondalyn
13. okt. 2025
·
Overnattede 6 nætter
The property, services and staff was excellent. we felt quite safe in myakoba. The spa was amazing. The food at saffron did not disappoint.The only issue was the mosquitoes at dawn and dusk. Our concierge, Juan was particularly attentive, and we felt his absence when he went on vacation.
The property, services and staff was excellent. we felt quite safe in myakoba. The spa was amazing. The food at saffron did not disappoint.The only issue was the mosquitoes at dawn and dusk. Our concierge, Juan was particularly attentive, and we felt his absence when he went on vacation.
10
Saurabh
26. apr. 2025
·
Overnattede 2 nætter
The property is an amazing mix of beach and the tropical lagoons. There is a great nature trail the goes around Mayakoba and is excellent for walking and cycling.
The property is an amazing mix of beach and the tropical lagoons. There is a great nature trail the goes around Mayakoba and is excellent for walking and cycling.
10
Daniel
3. jul. 2024
·
Overnattede 3 nætter
We were upgraded to the oceanfront villa. The area and rooms were stunning. Roger at the water sports area was amazing. Enjoyed using the paddle boards and kayaks.
We were upgraded to the oceanfront villa. The area and rooms were stunning. Roger at the water sports area was amazing. Enjoyed using the paddle boards and kayaks.
10
Kevin
7. jul. 2024
·
Overnattede 7 nætter
Gorgeous private villas with spacious patio and pool, opportunities for private dinners on a boat down the river or on the beach or in your villa by your pool, group party dinners that you meet new people with live music, excellent service always one step before you at your room, restaurants, beach, spa, gym, anywhere you turn the staff has prepared anything you need discreetly and perfectly! Our second time there, already planning our next!
Gorgeous private villas with spacious patio and pool, opportunities for private dinners on a boat down the river or on the beach or in your villa by your pool, group party dinners that you meet new people with live music, excellent service always one step before you at your room, restaurants, beach, spa, gym, anywhere you turn the staff has prepared anything you need discreetly and perfectly! Our second time there, already planning our next!
10
Amro khaled hamada
20. sep. 2024
·
Overnattede 5 nætter
My new goal is to visit all banyan trees, but the Mayakoba branch is spectacular. The lobby is straight out of a movie and the staff are super friendly and attentive. The rooms were clean and when he a small ant problem, the room service cleared them all out withtin the hour. The restaurants and the boat tours were all fantastic. The private pools are heated and honestly made our trip even more enjoyable as we were able to swim anytime without needing the sun to keep us warm. The only thing that was not up to par and im really nitpicking here is that the private pools in the villa could use more upkeep as the weeds are growing between the tiles. Amazing property, and the enclosed gated area is open to all guests to explore
My new goal is to visit all banyan trees, but the Mayakoba branch is spectacular. The lobby is straight out of a movie and the staff are super friendly and attentive. The rooms were clean and when he a small ant problem, the room service cleared them all out withtin the hour. The restaurants and the boat tours were all fantastic. The private pools are heated and honestly made our trip even more enjoyable as we were able to swim anytime without needing the sun to keep us warm. The only thing that was not up to par and im really nitpicking here is that the private pools in the villa could use more upkeep as the weeds are growing between the tiles. Amazing property, and the enclosed gated area is open to all guests to explore
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Rengøring
Værelser og villaer beskrives ofte som meget rene og velholdte. Dog nævner flere anmeldelser vedligeholdelses- eller renlighedsmangler, såsom kloaklugt, beskidte eller ældre poolområder, lækager og ting, der ikke bliver fjernet hurtigt nok.
Relaterede gæsteanmeldelser
6
james
4. mar. 2025
·
Overnattede 3 nætter
This place used to be absolutely great but is going downhill hot tubs not working, tiles off of pool and hot tub, pool, dirty, not what I expect for 2500 a night
This place used to be absolutely great but is going downhill hot tubs not working, tiles off of pool and hot tub, pool, dirty, not what I expect for 2500 a night
10
Adam
24. mar. 2024
·
Overnattede 5 nætter
Absolutely the best property I've stayed at. The grounds are unique, beautiful, serene, yet wild with nature. The décor is wonderful, every nook and cranny is tasteful and special. The lobby and all restaurants are gorgeous, outdoor spaces. The entire complex is walkable or bike-able. The beach is quite nice. Each individual casita is perfect, completely private, and immaculately maintained.
Absolutely the best property I've stayed at. The grounds are unique, beautiful, serene, yet wild with nature. The décor is wonderful, every nook and cranny is tasteful and special. The lobby and all restaurants are gorgeous, outdoor spaces. The entire complex is walkable or bike-able. The beach is quite nice. Each individual casita is perfect, completely private, and immaculately maintained.
10
Alan
21. nov. 2025
·
Overnattede 7 nætter
Truly a five-star resort! Our room was amazing—always clean, comfortable, and beautifully maintained. We loved the upgrade that put us just 100 yards from the beach and pool. The secluded outdoor hot tub and shower, connected to the indoor shower, were incredible and something we used every single day. We thought we would use the upstairs sitting area and private pool more, but since we were so close to the beach, we ended up spending most of our time there instead. The villa is about 0.9 miles from the main hotel, but it’s easy to get around using the bikes provided with the villa or by taking the shuttle. What a place! We typically stay at Fairmont hotels, but having a private villa instead of just a beautiful hotel room is something that would definitely bring us back again. The staff were all so kind, helpful and spoke English well. Banyan Tree truly has a warm and friendly team. The only thing to keep in mind is that food and drinks are expensive onsite. If you want a good, inexpensive meal, you’ll need to drive about 25 minutes into town. Just be prepared to spend as much—or even more—on food and drinks as you would at a five-star resort in Hawaii.
Truly a five-star resort! Our room was amazing—always clean, comfortable, and beautifully maintained. We loved the upgrade that put us just 100 yards from the beach and pool. The secluded outdoor hot tub and shower, connected to the indoor shower, were incredible and something we used every single day. We thought we would use the upstairs sitting area and private pool more, but since we were so close to the beach, we ended up spending most of our time there instead. The villa is about 0.9 miles from the main hotel, but it’s easy to get around using the bikes provided with the villa or by taking the shuttle. What a place! We typically stay at Fairmont hotels, but having a private villa instead of just a beautiful hotel room is something that would definitely bring us back again. The staff were all so kind, helpful and spoke English well. Banyan Tree truly has a warm and friendly team. The only thing to keep in mind is that food and drinks are expensive onsite. If you want a good, inexpensive meal, you’ll need to drive about 25 minutes into town. Just be prepared to spend as much—or even more—on food and drinks as you would at a five-star resort in Hawaii.
10
Shannon
12. maj 2023
·
Overnattede 2 nætter
The resort as usual goes the extra mile with excellent service and the staff are always incredibly helpful. The new beach club area is exceptional and the beach was immaculate! The one issue are the rooms on the older side of the property. They are in desperate need of renovation and repair. I will return in the future after the rooms have been done.
The resort as usual goes the extra mile with excellent service and the staff are always incredibly helpful. The new beach club area is exceptional and the beach was immaculate! The one issue are the rooms on the older side of the property. They are in desperate need of renovation and repair. I will return in the future after the rooms have been done.
10
Luis antonio
1. mar. 2026
·
Overnattede 2 nætter
el hotel esta en una zona increible ,el servicio excelente las hbitaciones increibles, todo super limpio y el servicio de lujo
el hotel esta en una zona increible ,el servicio excelente las hbitaciones increibles, todo super limpio y el servicio de lujo
6
Stephanie
4. jun. 2025
·
Overnattede 5 nætter
Property was unique, however restaurant food wasn’t great. Breakfast was less than 3 star quality and very over priced. Customer service was terrible and maintenance in the villas was horrendous. Our showers and bathrooms upstairs and downstairs all stopped working and there were major leaks throughout the villas. Housekeeping would see it as well. The manger’s didn’t say anything to us until we complained finally. The manager offered a room to shower and use bathroom in that was also not suitable but we got to at least shower and brush our teeth. We had 3 young children with us as well. We would never recommend or stay here again. We spent a total of 20k from bill to the food and drink costs for only 4 days. Only for them to accommodate one night free and breakfast.
Property was unique, however restaurant food wasn’t great. Breakfast was less than 3 star quality and very over priced. Customer service was terrible and maintenance in the villas was horrendous. Our showers and bathrooms upstairs and downstairs all stopped working and there were major leaks throughout the villas. Housekeeping would see it as well. The manger’s didn’t say anything to us until we complained finally. The manager offered a room to shower and use bathroom in that was also not suitable but we got to at least shower and brush our teeth. We had 3 young children with us as well. We would never recommend or stay here again. We spent a total of 20k from bill to the food and drink costs for only 4 days. Only for them to accommodate one night free and breakfast.
8
Maria Victoria
9. jun. 2025
·
Overnattede 6 nætter
The hotel was in construction and we were not told about this when we booked it. It was inconvenient since there were workers all around the property, one day we even had walk around toilets that were on the side of the road from the renovation of other villas. The food was VERY expensive and I do not believe it was good enough for the price... I mean, there was not one single meal that was under 100 dollars and the value was no 100 dollars. The restaurant that was supposed to be wonderful - Zafron - served us squid that was gummy and they did not even have the lychee ice cream. Honestly, the food was a let down. The last night we went to Casa de Lago in the Rosewood Hotel next door... wow. There was no restaurant in the entire Banyan hotel that was wow, I feel they need to work on their food and their restaurants, all areas of the hotel feel like they are hallways to another area, and restaurants have no personality. Also, we went to the pool, and for instance, there were glasses left on the side of the pool that were not picked up by the waiters. The service of the people of the front desk was very good, and overall all workers were kind and very helpful. Our villa smelled like sewage. There was a problem with the bathroom and it smelled like sewage all the time we stayed there. That was a complete let down. They tried masking it with other smells, but it was very disappointing. If you want to stay at Mayakoba, I would recommend you go to Rosewood instead.
The hotel was in construction and we were not told about this when we booked it. It was inconvenient since there were workers all around the property, one day we even had walk around toilets that were on the side of the road from the renovation of other villas. The food was VERY expensive and I do not believe it was good enough for the price... I mean, there was not one single meal that was under 100 dollars and the value was no 100 dollars. The restaurant that was supposed to be wonderful - Zafron - served us squid that was gummy and they did not even have the lychee ice cream. Honestly, the food was a let down. The last night we went to Casa de Lago in the Rosewood Hotel next door... wow. There was no restaurant in the entire Banyan hotel that was wow, I feel they need to work on their food and their restaurants, all areas of the hotel feel like they are hallways to another area, and restaurants have no personality. Also, we went to the pool, and for instance, there were glasses left on the side of the pool that were not picked up by the waiters. The service of the people of the front desk was very good, and overall all workers were kind and very helpful. Our villa smelled like sewage. There was a problem with the bathroom and it smelled like sewage all the time we stayed there. That was a complete let down. They tried masking it with other smells, but it was very disappointing. If you want to stay at Mayakoba, I would recommend you go to Rosewood instead.
8
Ted
4. mar. 2025
·
Overnattede 5 nætter
Deferred maintenance. Pool lights wiring very visible in the pool. Villas seemed dated and deferred maintenance. Bike paths were narrow and dangerous to share with speeding golf carts with staff members. And unknown hidden tax per person per room for eco tax.
Deferred maintenance. Pool lights wiring very visible in the pool. Villas seemed dated and deferred maintenance. Bike paths were narrow and dangerous to share with speeding golf carts with staff members. And unknown hidden tax per person per room for eco tax.
10
Richard
2. jul. 2023
·
Overnattede 8 nætter
This is my 2nd time staying at the Banyan Tree and it was excellent. The service was superb as the staff go out of their way to make sure you are happy and satisfied. Additionally, the renovation down at the Sands was excellent. The only minor item I’d like to see corrected is the lack of towels provided in the bathroom. Please provide more. Additionally, the bathroom soap and body gel for the shower is terrible and doesn’t lather. However, everything else was perfect and these small nits don’t take away from the overall wonderful experience.
This is my 2nd time staying at the Banyan Tree and it was excellent. The service was superb as the staff go out of their way to make sure you are happy and satisfied. Additionally, the renovation down at the Sands was excellent. The only minor item I’d like to see corrected is the lack of towels provided in the bathroom. Please provide more. Additionally, the bathroom soap and body gel for the shower is terrible and doesn’t lather. However, everything else was perfect and these small nits don’t take away from the overall wonderful experience.
10
Amro khaled hamada
20. sep. 2024
·
Overnattede 5 nætter
My new goal is to visit all banyan trees, but the Mayakoba branch is spectacular. The lobby is straight out of a movie and the staff are super friendly and attentive. The rooms were clean and when he a small ant problem, the room service cleared them all out withtin the hour. The restaurants and the boat tours were all fantastic. The private pools are heated and honestly made our trip even more enjoyable as we were able to swim anytime without needing the sun to keep us warm. The only thing that was not up to par and im really nitpicking here is that the private pools in the villa could use more upkeep as the weeds are growing between the tiles. Amazing property, and the enclosed gated area is open to all guests to explore
My new goal is to visit all banyan trees, but the Mayakoba branch is spectacular. The lobby is straight out of a movie and the staff are super friendly and attentive. The rooms were clean and when he a small ant problem, the room service cleared them all out withtin the hour. The restaurants and the boat tours were all fantastic. The private pools are heated and honestly made our trip even more enjoyable as we were able to swim anytime without needing the sun to keep us warm. The only thing that was not up to par and im really nitpicking here is that the private pools in the villa could use more upkeep as the weeds are growing between the tiles. Amazing property, and the enclosed gated area is open to all guests to explore
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Værelser
Rummelige, private villaer med pools og udendørs opholdsområder er et unikt højdepunkt, der tilbyder komfort og afsondrethed. Nogle gæster bemærker dog forældede elementer eller støj fra udstyr i nogle værelser, og et antal værelser på den ældre side trænger til opdatering.
Relaterede gæsteanmeldelser
10
Adam
24. mar. 2024
·
Overnattede 5 nætter
Absolutely the best property I've stayed at. The grounds are unique, beautiful, serene, yet wild with nature. The décor is wonderful, every nook and cranny is tasteful and special. The lobby and all restaurants are gorgeous, outdoor spaces. The entire complex is walkable or bike-able. The beach is quite nice. Each individual casita is perfect, completely private, and immaculately maintained.
Absolutely the best property I've stayed at. The grounds are unique, beautiful, serene, yet wild with nature. The décor is wonderful, every nook and cranny is tasteful and special. The lobby and all restaurants are gorgeous, outdoor spaces. The entire complex is walkable or bike-able. The beach is quite nice. Each individual casita is perfect, completely private, and immaculately maintained.
10
Carri
31. jul. 2025
·
Overnattede 4 nætter
Wonderful property. Very private and spacious. We loved the private heated pool!
Wonderful property. Very private and spacious. We loved the private heated pool!
10
Alan
21. nov. 2025
·
Overnattede 7 nætter
Truly a five-star resort! Our room was amazing—always clean, comfortable, and beautifully maintained. We loved the upgrade that put us just 100 yards from the beach and pool. The secluded outdoor hot tub and shower, connected to the indoor shower, were incredible and something we used every single day. We thought we would use the upstairs sitting area and private pool more, but since we were so close to the beach, we ended up spending most of our time there instead. The villa is about 0.9 miles from the main hotel, but it’s easy to get around using the bikes provided with the villa or by taking the shuttle. What a place! We typically stay at Fairmont hotels, but having a private villa instead of just a beautiful hotel room is something that would definitely bring us back again. The staff were all so kind, helpful and spoke English well. Banyan Tree truly has a warm and friendly team. The only thing to keep in mind is that food and drinks are expensive onsite. If you want a good, inexpensive meal, you’ll need to drive about 25 minutes into town. Just be prepared to spend as much—or even more—on food and drinks as you would at a five-star resort in Hawaii.
Truly a five-star resort! Our room was amazing—always clean, comfortable, and beautifully maintained. We loved the upgrade that put us just 100 yards from the beach and pool. The secluded outdoor hot tub and shower, connected to the indoor shower, were incredible and something we used every single day. We thought we would use the upstairs sitting area and private pool more, but since we were so close to the beach, we ended up spending most of our time there instead. The villa is about 0.9 miles from the main hotel, but it’s easy to get around using the bikes provided with the villa or by taking the shuttle. What a place! We typically stay at Fairmont hotels, but having a private villa instead of just a beautiful hotel room is something that would definitely bring us back again. The staff were all so kind, helpful and spoke English well. Banyan Tree truly has a warm and friendly team. The only thing to keep in mind is that food and drinks are expensive onsite. If you want a good, inexpensive meal, you’ll need to drive about 25 minutes into town. Just be prepared to spend as much—or even more—on food and drinks as you would at a five-star resort in Hawaii.
10
Shannon
12. maj 2023
·
Overnattede 2 nætter
The resort as usual goes the extra mile with excellent service and the staff are always incredibly helpful. The new beach club area is exceptional and the beach was immaculate! The one issue are the rooms on the older side of the property. They are in desperate need of renovation and repair. I will return in the future after the rooms have been done.
The resort as usual goes the extra mile with excellent service and the staff are always incredibly helpful. The new beach club area is exceptional and the beach was immaculate! The one issue are the rooms on the older side of the property. They are in desperate need of renovation and repair. I will return in the future after the rooms have been done.
8
Juan
20. dec. 2022
·
Overnattede 19.345 nætter
Private Villas, asian decor very cool.... beach area below standard for riviera maya, very limited space
Private Villas, asian decor very cool.... beach area below standard for riviera maya, very limited space
10
Sophie
31. jan. 2023
·
Overnattede 3 nætter
The resort and the service were outstanding. The villas are spacious and super private. We will definitely go back again!
The resort and the service were outstanding. The villas are spacious and super private. We will definitely go back again!
10
Abraham Aron
8. aug. 2025
·
Overnattede 3 nætter
Great place loved it had our own pool and private outdoors area with a lake view. Was unbelievable!!
Great place loved it had our own pool and private outdoors area with a lake view. Was unbelievable!!
10
Tamar
27. maj 2025
·
Overnattede 4 nætter
This was the most beautiful property I’ve ever stayed at. The villas were beautiful with a private pool, cabanas, & outdoor bath. We loved having our bikes right outside our villa to bike to the beach. The food and service was incredible.
This was the most beautiful property I’ve ever stayed at. The villas were beautiful with a private pool, cabanas, & outdoor bath. We loved having our bikes right outside our villa to bike to the beach. The food and service was incredible.
10
EDUARDO
26. maj 2023
·
Overnattede 2 nætter
El cuarto es una casita gigantesca con su propia alberca bastante grande y un jardín. Total privacidad. No me gusto que la playa estaba muy lejos de mi cuarto, tenias que tomar un carrito como 10 minutos... tambien no me encanto su club de playa., muy apretado el espacio... y lo que si no me gusto nada fue que tienen una supuesta alberca "tranquila" pero de repente llegaron cinco estadounidenses a consumir del bar con un escíndalo y el bar puso musica de RAP a todo volumen... vaya con la "alberca tranquila"; no hay políticas?
El cuarto es una casita gigantesca con su propia alberca bastante grande y un jardín. Total privacidad. No me gusto que la playa estaba muy lejos de mi cuarto, tenias que tomar un carrito como 10 minutos... tambien no me encanto su club de playa., muy apretado el espacio... y lo que si no me gusto nada fue que tienen una supuesta alberca "tranquila" pero de repente llegaron cinco estadounidenses a consumir del bar con un escíndalo y el bar puso musica de RAP a todo volumen... vaya con la "alberca tranquila"; no hay políticas?
6
Armond
3. feb. 2025
·
Overnattede 6 nætter
The property was extremely loud. They have the pool equipment right next to your room so you can’t even sleep.
The property was extremely loud. They have the pool equipment right next to your room so you can’t even sleep.
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AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Service
Servicen roses bredt for at være varm, opmærksom og proaktiv, og concierge-servicen anerkendes ofte, samt lejlighedsvis gratis opgraderinger. Nogle rapporterer uoverensstemmelser, såsom langsom eller sværttilgængelig service, VIP-fordele der ikke respekteres, og ujævn koordination i restauranterne.
Relaterede gæsteanmeldelser
10
Alan
21. nov. 2025
·
Overnattede 7 nætter
Truly a five-star resort! Our room was amazing—always clean, comfortable, and beautifully maintained. We loved the upgrade that put us just 100 yards from the beach and pool. The secluded outdoor hot tub and shower, connected to the indoor shower, were incredible and something we used every single day. We thought we would use the upstairs sitting area and private pool more, but since we were so close to the beach, we ended up spending most of our time there instead. The villa is about 0.9 miles from the main hotel, but it’s easy to get around using the bikes provided with the villa or by taking the shuttle. What a place! We typically stay at Fairmont hotels, but having a private villa instead of just a beautiful hotel room is something that would definitely bring us back again. The staff were all so kind, helpful and spoke English well. Banyan Tree truly has a warm and friendly team. The only thing to keep in mind is that food and drinks are expensive onsite. If you want a good, inexpensive meal, you’ll need to drive about 25 minutes into town. Just be prepared to spend as much—or even more—on food and drinks as you would at a five-star resort in Hawaii.
Truly a five-star resort! Our room was amazing—always clean, comfortable, and beautifully maintained. We loved the upgrade that put us just 100 yards from the beach and pool. The secluded outdoor hot tub and shower, connected to the indoor shower, were incredible and something we used every single day. We thought we would use the upstairs sitting area and private pool more, but since we were so close to the beach, we ended up spending most of our time there instead. The villa is about 0.9 miles from the main hotel, but it’s easy to get around using the bikes provided with the villa or by taking the shuttle. What a place! We typically stay at Fairmont hotels, but having a private villa instead of just a beautiful hotel room is something that would definitely bring us back again. The staff were all so kind, helpful and spoke English well. Banyan Tree truly has a warm and friendly team. The only thing to keep in mind is that food and drinks are expensive onsite. If you want a good, inexpensive meal, you’ll need to drive about 25 minutes into town. Just be prepared to spend as much—or even more—on food and drinks as you would at a five-star resort in Hawaii.
10
Samantha
28. sep. 2025
·
Overnattede 4 nætter
Beautiful property with excellent service
Beautiful property with excellent service
10
Kaitlin
6. okt. 2025
·
Overnattede 3 nætter
My favorite thing, aside from how beautiful the property is, is the absolute KINDEST staff I’ve ever experienced. They were all so genuine, helpful and sweet. They give you undivided attention with every conversation and make sure you are as comfortable as possible. The staff here is truly incredible.
My favorite thing, aside from how beautiful the property is, is the absolute KINDEST staff I’ve ever experienced. They were all so genuine, helpful and sweet. They give you undivided attention with every conversation and make sure you are as comfortable as possible. The staff here is truly incredible.
10
Unji
11. nov. 2025
·
Overnattede 3 nætter
Igor and Rafael and the entire Banyan Tree staff went out of their way to make sure we had a great trip despite some unforeseen issues with the renovations of our room. The management went above and beyond to save our stay and keep us and our entire group together even though some of us had to be relocated. Igor could give a masterclass in great hospitality. Note for anyone considering staying here- it was challenging to get in touch with the hotel until we got onsite. It’s a pretty massive property and not walkable. 10 minute Golf carts ride and 20 minute bike rides are the only way to get around from rooms to restaurants to beach. Thank you to the Banyan Tree staff.
Igor and Rafael and the entire Banyan Tree staff went out of their way to make sure we had a great trip despite some unforeseen issues with the renovations of our room. The management went above and beyond to save our stay and keep us and our entire group together even though some of us had to be relocated. Igor could give a masterclass in great hospitality. Note for anyone considering staying here- it was challenging to get in touch with the hotel until we got onsite. It’s a pretty massive property and not walkable. 10 minute Golf carts ride and 20 minute bike rides are the only way to get around from rooms to restaurants to beach. Thank you to the Banyan Tree staff.
6
Stephanie
4. jun. 2025
·
Overnattede 5 nætter
Property was unique, however restaurant food wasn’t great. Breakfast was less than 3 star quality and very over priced. Customer service was terrible and maintenance in the villas was horrendous. Our showers and bathrooms upstairs and downstairs all stopped working and there were major leaks throughout the villas. Housekeeping would see it as well. The manger’s didn’t say anything to us until we complained finally. The manager offered a room to shower and use bathroom in that was also not suitable but we got to at least shower and brush our teeth. We had 3 young children with us as well. We would never recommend or stay here again. We spent a total of 20k from bill to the food and drink costs for only 4 days. Only for them to accommodate one night free and breakfast.
Property was unique, however restaurant food wasn’t great. Breakfast was less than 3 star quality and very over priced. Customer service was terrible and maintenance in the villas was horrendous. Our showers and bathrooms upstairs and downstairs all stopped working and there were major leaks throughout the villas. Housekeeping would see it as well. The manger’s didn’t say anything to us until we complained finally. The manager offered a room to shower and use bathroom in that was also not suitable but we got to at least shower and brush our teeth. We had 3 young children with us as well. We would never recommend or stay here again. We spent a total of 20k from bill to the food and drink costs for only 4 days. Only for them to accommodate one night free and breakfast.
10
Irene
19. feb. 2024
·
Overnattede 4 nætter
We've traveled all around the world and the service is one of the best we've experienced. The grounds and rooms are beautiful. Jorge at our beach villa/lounge area was fantastic, as well as Ana Pao, our wonderful concierge. We shall return!
We've traveled all around the world and the service is one of the best we've experienced. The grounds and rooms are beautiful. Jorge at our beach villa/lounge area was fantastic, as well as Ana Pao, our wonderful concierge. We shall return!
8
Kari
21. apr. 2024
·
Overnattede 3 nætter
This was our 2nd stay at the Banyan tree. We love the location and hotel. Service however is not good unless you complain. The service at the restaurants, especially at the beach restaurant, is lacking and food takes forever to receive. Be sure to pick a package that includes breakfast as it is a fortune otherwise.
This was our 2nd stay at the Banyan tree. We love the location and hotel. Service however is not good unless you complain. The service at the restaurants, especially at the beach restaurant, is lacking and food takes forever to receive. Be sure to pick a package that includes breakfast as it is a fortune otherwise.
10
Steve
25. feb. 2026
·
Overnattede 5 nætter
Staff are incredible!
Staff are incredible!
10
Tomoyo
24. mar. 2025
·
Overnattede 4 nætter
Excellent hotel. It is the best resort we have ever visited. The only downside was that the communication between the contact person or concierge and the restaurant was not good enough. We had to confirm 5 times regarding one easy thing, and the restaurant still did not receive what we ordered. However, we would still want to come back soon.
Excellent hotel. It is the best resort we have ever visited. The only downside was that the communication between the contact person or concierge and the restaurant was not good enough. We had to confirm 5 times regarding one easy thing, and the restaurant still did not receive what we ordered. However, we would still want to come back soon.
10
Roberto
8. okt. 2024
·
Overnattede 1 nat
Property is beautiful and the suites are spectacular. Service is superb! Expedia VIP perks were not honored and utterly ignored
Property is beautiful and the suites are spectacular. Service is superb! Expedia VIP perks were not honored and utterly ignored
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AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Lokation
Beliggende i Mayakobas laguner og ved stranden, føles beliggenheden rolig, privat og sikker. Resortet er spredt ud og stort set ikke tilgængeligt til fods; gæsterne er afhængige af cykler eller golfbiler, og spisning uden for resortet kræver typisk en køretur ind til byen.
Relaterede gæsteanmeldelser
10
Robert
24. jun. 2024
·
Overnattede 4 nætter
A lot of value for the money. Concept and entire Mayakoba property is fairy tale like gorgeous.
A lot of value for the money. Concept and entire Mayakoba property is fairy tale like gorgeous.
10
Alan
21. nov. 2025
·
Overnattede 7 nætter
Truly a five-star resort! Our room was amazing—always clean, comfortable, and beautifully maintained. We loved the upgrade that put us just 100 yards from the beach and pool. The secluded outdoor hot tub and shower, connected to the indoor shower, were incredible and something we used every single day. We thought we would use the upstairs sitting area and private pool more, but since we were so close to the beach, we ended up spending most of our time there instead. The villa is about 0.9 miles from the main hotel, but it’s easy to get around using the bikes provided with the villa or by taking the shuttle. What a place! We typically stay at Fairmont hotels, but having a private villa instead of just a beautiful hotel room is something that would definitely bring us back again. The staff were all so kind, helpful and spoke English well. Banyan Tree truly has a warm and friendly team. The only thing to keep in mind is that food and drinks are expensive onsite. If you want a good, inexpensive meal, you’ll need to drive about 25 minutes into town. Just be prepared to spend as much—or even more—on food and drinks as you would at a five-star resort in Hawaii.
Truly a five-star resort! Our room was amazing—always clean, comfortable, and beautifully maintained. We loved the upgrade that put us just 100 yards from the beach and pool. The secluded outdoor hot tub and shower, connected to the indoor shower, were incredible and something we used every single day. We thought we would use the upstairs sitting area and private pool more, but since we were so close to the beach, we ended up spending most of our time there instead. The villa is about 0.9 miles from the main hotel, but it’s easy to get around using the bikes provided with the villa or by taking the shuttle. What a place! We typically stay at Fairmont hotels, but having a private villa instead of just a beautiful hotel room is something that would definitely bring us back again. The staff were all so kind, helpful and spoke English well. Banyan Tree truly has a warm and friendly team. The only thing to keep in mind is that food and drinks are expensive onsite. If you want a good, inexpensive meal, you’ll need to drive about 25 minutes into town. Just be prepared to spend as much—or even more—on food and drinks as you would at a five-star resort in Hawaii.
10
Johnny Marshall
16. jan. 2025
·
Overnattede 7 nætter
Really private and safe.
Really private and safe.
10
Unji
11. nov. 2025
·
Overnattede 3 nætter
Igor and Rafael and the entire Banyan Tree staff went out of their way to make sure we had a great trip despite some unforeseen issues with the renovations of our room. The management went above and beyond to save our stay and keep us and our entire group together even though some of us had to be relocated. Igor could give a masterclass in great hospitality. Note for anyone considering staying here- it was challenging to get in touch with the hotel until we got onsite. It’s a pretty massive property and not walkable. 10 minute Golf carts ride and 20 minute bike rides are the only way to get around from rooms to restaurants to beach. Thank you to the Banyan Tree staff.
Igor and Rafael and the entire Banyan Tree staff went out of their way to make sure we had a great trip despite some unforeseen issues with the renovations of our room. The management went above and beyond to save our stay and keep us and our entire group together even though some of us had to be relocated. Igor could give a masterclass in great hospitality. Note for anyone considering staying here- it was challenging to get in touch with the hotel until we got onsite. It’s a pretty massive property and not walkable. 10 minute Golf carts ride and 20 minute bike rides are the only way to get around from rooms to restaurants to beach. Thank you to the Banyan Tree staff.
10
HERNAN
9. mar. 2024
·
Overnattede 2 nætter
Me gusto que estaba sobre la playa.
Me gusto que estaba sobre la playa.
10
Saurabh
26. apr. 2025
·
Overnattede 2 nætter
The property is an amazing mix of beach and the tropical lagoons. There is a great nature trail the goes around Mayakoba and is excellent for walking and cycling.
The property is an amazing mix of beach and the tropical lagoons. There is a great nature trail the goes around Mayakoba and is excellent for walking and cycling.
10
Alberto
21. apr. 2025
·
Overnattede 4 nætter
Lugar muy tranquilo para descansar. El personal del hotel hizo la estancia muy agradable
Lugar muy tranquilo para descansar. El personal del hotel hizo la estancia muy agradable
8
Ted
4. mar. 2025
·
Overnattede 5 nætter
Deferred maintenance. Pool lights wiring very visible in the pool. Villas seemed dated and deferred maintenance. Bike paths were narrow and dangerous to share with speeding golf carts with staff members. And unknown hidden tax per person per room for eco tax.
Deferred maintenance. Pool lights wiring very visible in the pool. Villas seemed dated and deferred maintenance. Bike paths were narrow and dangerous to share with speeding golf carts with staff members. And unknown hidden tax per person per room for eco tax.
10
EDUARDO
26. maj 2023
·
Overnattede 2 nætter
El cuarto es una casita gigantesca con su propia alberca bastante grande y un jardín. Total privacidad. No me gusto que la playa estaba muy lejos de mi cuarto, tenias que tomar un carrito como 10 minutos... tambien no me encanto su club de playa., muy apretado el espacio... y lo que si no me gusto nada fue que tienen una supuesta alberca "tranquila" pero de repente llegaron cinco estadounidenses a consumir del bar con un escíndalo y el bar puso musica de RAP a todo volumen... vaya con la "alberca tranquila"; no hay políticas?
El cuarto es una casita gigantesca con su propia alberca bastante grande y un jardín. Total privacidad. No me gusto que la playa estaba muy lejos de mi cuarto, tenias que tomar un carrito como 10 minutos... tambien no me encanto su club de playa., muy apretado el espacio... y lo que si no me gusto nada fue que tienen una supuesta alberca "tranquila" pero de repente llegaron cinco estadounidenses a consumir del bar con un escíndalo y el bar puso musica de RAP a todo volumen... vaya con la "alberca tranquila"; no hay políticas?
10
Claudio
19. jul. 2025
·
Overnattede 7 nætter
Absolutely amazing Resort! Best Location in Mayakoba. Quiet, friendly staff and delicious food.
Absolutely amazing Resort! Best Location in Mayakoba. Quiet, friendly staff and delicious food.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Spisning
Gæsterne roser flere steder – ofte Saffron – og mange nyder generelt maden, men en gentagne klage er meget høje priser. Anmeldelserne af kvalitet og hastighed er blandede, med langsom service og skuffende retter sammen med stærke måltider og morgenmad.
Relaterede gæsteanmeldelser
10
Stephen
9. feb. 2025
·
Overnattede 3 nætter
Incredible personalized Service . Great Food. Wines were a little overrated. Espectacular Pool beach. Nice Ocean Front Room. Bottles of water should be change for another cap system. The rest was great
Incredible personalized Service . Great Food. Wines were a little overrated. Espectacular Pool beach. Nice Ocean Front Room. Bottles of water should be change for another cap system. The rest was great
10
Alan
21. nov. 2025
·
Overnattede 7 nætter
Truly a five-star resort! Our room was amazing—always clean, comfortable, and beautifully maintained. We loved the upgrade that put us just 100 yards from the beach and pool. The secluded outdoor hot tub and shower, connected to the indoor shower, were incredible and something we used every single day. We thought we would use the upstairs sitting area and private pool more, but since we were so close to the beach, we ended up spending most of our time there instead. The villa is about 0.9 miles from the main hotel, but it’s easy to get around using the bikes provided with the villa or by taking the shuttle. What a place! We typically stay at Fairmont hotels, but having a private villa instead of just a beautiful hotel room is something that would definitely bring us back again. The staff were all so kind, helpful and spoke English well. Banyan Tree truly has a warm and friendly team. The only thing to keep in mind is that food and drinks are expensive onsite. If you want a good, inexpensive meal, you’ll need to drive about 25 minutes into town. Just be prepared to spend as much—or even more—on food and drinks as you would at a five-star resort in Hawaii.
Truly a five-star resort! Our room was amazing—always clean, comfortable, and beautifully maintained. We loved the upgrade that put us just 100 yards from the beach and pool. The secluded outdoor hot tub and shower, connected to the indoor shower, were incredible and something we used every single day. We thought we would use the upstairs sitting area and private pool more, but since we were so close to the beach, we ended up spending most of our time there instead. The villa is about 0.9 miles from the main hotel, but it’s easy to get around using the bikes provided with the villa or by taking the shuttle. What a place! We typically stay at Fairmont hotels, but having a private villa instead of just a beautiful hotel room is something that would definitely bring us back again. The staff were all so kind, helpful and spoke English well. Banyan Tree truly has a warm and friendly team. The only thing to keep in mind is that food and drinks are expensive onsite. If you want a good, inexpensive meal, you’ll need to drive about 25 minutes into town. Just be prepared to spend as much—or even more—on food and drinks as you would at a five-star resort in Hawaii.
10
Sophie
31. jan. 2023
·
Overnattede 3 nætter
The resort and the service were outstanding. The villas are spacious and super private. We will definitely go back again!
The resort and the service were outstanding. The villas are spacious and super private. We will definitely go back again!
6
Stephanie
4. jun. 2025
·
Overnattede 5 nætter
Property was unique, however restaurant food wasn’t great. Breakfast was less than 3 star quality and very over priced. Customer service was terrible and maintenance in the villas was horrendous. Our showers and bathrooms upstairs and downstairs all stopped working and there were major leaks throughout the villas. Housekeeping would see it as well. The manger’s didn’t say anything to us until we complained finally. The manager offered a room to shower and use bathroom in that was also not suitable but we got to at least shower and brush our teeth. We had 3 young children with us as well. We would never recommend or stay here again. We spent a total of 20k from bill to the food and drink costs for only 4 days. Only for them to accommodate one night free and breakfast.
Property was unique, however restaurant food wasn’t great. Breakfast was less than 3 star quality and very over priced. Customer service was terrible and maintenance in the villas was horrendous. Our showers and bathrooms upstairs and downstairs all stopped working and there were major leaks throughout the villas. Housekeeping would see it as well. The manger’s didn’t say anything to us until we complained finally. The manager offered a room to shower and use bathroom in that was also not suitable but we got to at least shower and brush our teeth. We had 3 young children with us as well. We would never recommend or stay here again. We spent a total of 20k from bill to the food and drink costs for only 4 days. Only for them to accommodate one night free and breakfast.
8
Maria Victoria
9. jun. 2025
·
Overnattede 6 nætter
The hotel was in construction and we were not told about this when we booked it. It was inconvenient since there were workers all around the property, one day we even had walk around toilets that were on the side of the road from the renovation of other villas. The food was VERY expensive and I do not believe it was good enough for the price... I mean, there was not one single meal that was under 100 dollars and the value was no 100 dollars. The restaurant that was supposed to be wonderful - Zafron - served us squid that was gummy and they did not even have the lychee ice cream. Honestly, the food was a let down. The last night we went to Casa de Lago in the Rosewood Hotel next door... wow. There was no restaurant in the entire Banyan hotel that was wow, I feel they need to work on their food and their restaurants, all areas of the hotel feel like they are hallways to another area, and restaurants have no personality. Also, we went to the pool, and for instance, there were glasses left on the side of the pool that were not picked up by the waiters. The service of the people of the front desk was very good, and overall all workers were kind and very helpful. Our villa smelled like sewage. There was a problem with the bathroom and it smelled like sewage all the time we stayed there. That was a complete let down. They tried masking it with other smells, but it was very disappointing. If you want to stay at Mayakoba, I would recommend you go to Rosewood instead.
The hotel was in construction and we were not told about this when we booked it. It was inconvenient since there were workers all around the property, one day we even had walk around toilets that were on the side of the road from the renovation of other villas. The food was VERY expensive and I do not believe it was good enough for the price... I mean, there was not one single meal that was under 100 dollars and the value was no 100 dollars. The restaurant that was supposed to be wonderful - Zafron - served us squid that was gummy and they did not even have the lychee ice cream. Honestly, the food was a let down. The last night we went to Casa de Lago in the Rosewood Hotel next door... wow. There was no restaurant in the entire Banyan hotel that was wow, I feel they need to work on their food and their restaurants, all areas of the hotel feel like they are hallways to another area, and restaurants have no personality. Also, we went to the pool, and for instance, there were glasses left on the side of the pool that were not picked up by the waiters. The service of the people of the front desk was very good, and overall all workers were kind and very helpful. Our villa smelled like sewage. There was a problem with the bathroom and it smelled like sewage all the time we stayed there. That was a complete let down. They tried masking it with other smells, but it was very disappointing. If you want to stay at Mayakoba, I would recommend you go to Rosewood instead.
10
Rhondalyn
13. okt. 2025
·
Overnattede 6 nætter
The property, services and staff was excellent. we felt quite safe in myakoba. The spa was amazing. The food at saffron did not disappoint.The only issue was the mosquitoes at dawn and dusk. Our concierge, Juan was particularly attentive, and we felt his absence when he went on vacation.
The property, services and staff was excellent. we felt quite safe in myakoba. The spa was amazing. The food at saffron did not disappoint.The only issue was the mosquitoes at dawn and dusk. Our concierge, Juan was particularly attentive, and we felt his absence when he went on vacation.
8
Kari
21. apr. 2024
·
Overnattede 1 nat
We have stayed at this property at least 6 times. The first time in around 2016 was incredible. However, the service and food just keep getting worse. The best food is at the beach. The remainder of the food is extremely over priced with little variety and when it does arrive it is not good. We paid close to $100 for a seafood pasta that was terrible to say the least. The bikes are scarce to find and are not in good or safe condition and the side walks need repair as they make bike riding unsafe. I had an accident on a bike at the hotel, broke my nose and wrist. It took forever to get assistance. The guest relations did then move us to a larger room for the rest of the trip so our adult children could visit with us in comfort so that was helpful. We love the location of this hotel but not sure if we would go back again due to complete lack of service and terrible expensive food.
We have stayed at this property at least 6 times. The first time in around 2016 was incredible. However, the service and food just keep getting worse. The best food is at the beach. The remainder of the food is extremely over priced with little variety and when it does arrive it is not good. We paid close to $100 for a seafood pasta that was terrible to say the least. The bikes are scarce to find and are not in good or safe condition and the side walks need repair as they make bike riding unsafe. I had an accident on a bike at the hotel, broke my nose and wrist. It took forever to get assistance. The guest relations did then move us to a larger room for the rest of the trip so our adult children could visit with us in comfort so that was helpful. We love the location of this hotel but not sure if we would go back again due to complete lack of service and terrible expensive food.
8
Kari
21. apr. 2024
·
Overnattede 3 nætter
This was our 2nd stay at the Banyan tree. We love the location and hotel. Service however is not good unless you complain. The service at the restaurants, especially at the beach restaurant, is lacking and food takes forever to receive. Be sure to pick a package that includes breakfast as it is a fortune otherwise.
This was our 2nd stay at the Banyan tree. We love the location and hotel. Service however is not good unless you complain. The service at the restaurants, especially at the beach restaurant, is lacking and food takes forever to receive. Be sure to pick a package that includes breakfast as it is a fortune otherwise.
10
Patrick
8. aug. 2024
·
Overnattede 5 nætter
Amazing property , beautiful surroundings and attentive staff. This resort feels very quiet and remote - perfect for a relaxing vacation. Food is absolutely amazing - .especially Saffron. Highly recommend
Amazing property , beautiful surroundings and attentive staff. This resort feels very quiet and remote - perfect for a relaxing vacation. Food is absolutely amazing - .especially Saffron. Highly recommend
10
Claudio
19. jul. 2025
·
Overnattede 7 nætter
Absolutely amazing Resort! Best Location in Mayakoba. Quiet, friendly staff and delicious food.
Absolutely amazing Resort! Best Location in Mayakoba. Quiet, friendly staff and delicious food.
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AI-genereret oversigt baseret på de seneste gæsteanmeldelser
10
Carlos
for 4 dage siden
·
Overnattede 4 nætter
Una atención impecable un hotel para dejarse consentir.
Una atención impecable un hotel para dejarse consentir.
10
Karla
for 3 uger siden
·
Overnattede 2 nætter
El hotel, la atención valen completamente la pena!
El hotel, la atención valen completamente la pena!
10
Christian
15. aug. 2026
·
Overnattede 5 nætter
Instalaciones muy bien mantenidas , excelente privacidad , ambiente , el personal muy amable . Muy buenos restaurantes La arquitectura del lobby y restaurante impresionante
Instalaciones muy bien mantenidas , excelente privacidad , ambiente , el personal muy amable . Muy buenos restaurantes La arquitectura del lobby y restaurante impresionante
10
Francisco E
7. aug. 2026
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Overnattede 2 nætter
En el Safron comimos mejor que en Tailandia, que comida!!! El campo de golf está impecable, y la atención de todo el personal es muy esmerada
En el Safron comimos mejor que en Tailandia, que comida!!! El campo de golf está impecable, y la atención de todo el personal es muy esmerada
8
Ma Fernanda
10. jul. 2026
·
Overnattede 7 nætter
En general, creo que es un muy buen hotel y la atención del personal, es excelente. Se desataron Edson, Francisco, Jade y Marisol en el desayuno del restaurante Oriente. Nuestra villa no estaba muy limpia y tuvimos que llenar un día para que limpiaran de nuevo, pues habían faltado algunas partes. Los closets huelen bastante a humedad y en el área de la alberca de niños, vimos basura o vasos que se quedaron ahí 2 o 3 días antes de que los levantaran. La propiedad es muy grande y puedes moverte en bicicleta o carrito de golf. Algunos conductores de los carritos iban MUY RAPIDO y con poca precaución de si salían niños corriendo o cruzaba algún animal de pronto. La playa está muy linda, y tienen buen manejo del sargazo. Los precios en la comida me parecieron EXCESIVOS. Algunos parecían de broma o burla. Por ejemplo, un coco en la playa costaba más de $500 pesos o un vaso de agua de limón, más de $200 pesos. Un pedazo de carne de 250grs costaba al rededor de $3,000 pesos.
En general, creo que es un muy buen hotel y la atención del personal, es excelente. Se desataron Edson, Francisco, Jade y Marisol en el desayuno del restaurante Oriente. Nuestra villa no estaba muy limpia y tuvimos que llenar un día para que limpiaran de nuevo, pues habían faltado algunas partes. Los closets huelen bastante a humedad y en el área de la alberca de niños, vimos basura o vasos que se quedaron ahí 2 o 3 días antes de que los levantaran. La propiedad es muy grande y puedes moverte en bicicleta o carrito de golf. Algunos conductores de los carritos iban MUY RAPIDO y con poca precaución de si salían niños corriendo o cruzaba algún animal de pronto. La playa está muy linda, y tienen buen manejo del sargazo. Los precios en la comida me parecieron EXCESIVOS. Algunos parecían de broma o burla. Por ejemplo, un coco en la playa costaba más de $500 pesos o un vaso de agua de limón, más de $200 pesos. Un pedazo de carne de 250grs costaba al rededor de $3,000 pesos.
Overnatningsstedets retninglinjer
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Øjeblikkelige AI-svar er baseret på oplysninger om hotellet
Priser for kommende datoer
september 2026
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|---|---|---|---|---|---|---|
oktober 2026
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Billigere
Dyrere
Gennemsnitlig pris pr. nat på tværs af tilbud, inkl. skatter og gebyrer.
Priser i USD for 2 gæster opdateres dagligt.
- 2026-09-17: 831.2430987989503USD
- 2026-09-18: 810.3287041864014USD
- 2026-09-19: 820.700252720215USD
- 2026-09-20: 662.0468177563478USD
- 2026-09-21: 606.6418584023438USD
- 2026-09-22: 677.7887682418213USD
- 2026-09-23: 700.0401653833009USD
- 2026-09-24: 769.606911350464USD
- 2026-09-25: 835.6900474416504USD
- 2026-09-26: 822.2277957780763USD
- 2026-09-27: 755.5194376428224USD
- 2026-09-28: 658.6673299174805USD
- 2026-09-29: 494.2146543565064USD
- 2026-09-30: 840.408287171631USD
- 2026-10-01: 865.8798402443848USD
- 2026-10-02: 905.2383201441651USD
- 2026-10-03: 866.2740765058594USD
- 2026-10-04: 716.4852195172119USD
- 2026-10-05: 714.3438602567139USD
- 2026-10-06: 714.3438602567139USD
- 2026-10-07: 567.8704294638062USD
- 2026-10-08: 579.4353928786011USD
- 2026-10-09: 762.8822931459962USD
- 2026-10-10: 788.5791640678711USD
- 2026-10-11: 764.3099126359864USD
- 2026-10-12: 725.7646762276612USD
- 2026-10-13: 727.9060354881592USD
- 2026-10-14: 727.9060354881592USD
- 2026-10-15: 791.6485249790039USD
- 2026-10-16: 787.1885610816651USD
- 2026-10-17: 720.7680779871827USD
- 2026-10-18: 719.3404584971925USD
- 2026-10-19: 729.4692655345459USD
- 2026-10-20: 720.7680779871827USD
- 2026-10-21: 719.3404584971925USD
- 2026-10-22: 793.133733472046USD
- 2026-10-23: 865.6697068590089USD
- 2026-10-24: 913.4943999777832USD
- 2026-10-25: 1044.501264880005USD
- 2026-10-26: 914.2082097227784USD
- 2026-10-27: 914.2082097227784USD
- 2026-10-28: 742.895900184082USD
- 2026-10-29: 720.7680779871827USD
- 2026-10-30: 720.7680779871827USD
- 2026-10-31: 719.3404584971925USD
- 2026-11-01: 766.7725247677002USD
- 2026-11-02: 754.3452657458497USD
- 2026-11-03: 754.3452657458497USD
- 2026-11-04: 766.7725247677002USD
- 2026-11-05: 865.2557377921144USD
- 2026-11-06: 918.3230594487305USD
- 2026-11-07: 1044.501264880005USD
- 2026-11-08: 741.903731928589USD
- 2026-11-09: 741.903731928589USD
- 2026-11-10: 741.903731928589USD
- 2026-11-11: 804.0757840008546USD
- 2026-11-12: 865.2557377921144USD
- 2026-11-13: 865.2557377921144USD
- 2026-11-14: 865.2557377921144USD
- 2026-11-15: 758.4624946043701USD
- 2026-11-16: 777.1583480969239USD
- 2026-11-17: 762.8822931459962USD
Receptionspersonalet tager imod gæster ved ankomst til overnatningsstedet. Oplysninger fra overnatningsstedet kan være oversat ved hjælp af automatiserede oversættelsesværktøjer. Kreditkortet, der blev brugt til reservationen, skal fremvises af kortholderen ved indtjekning.
Indtjekning skal udføres af en person, på mindst 18 år.
- Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
- Gyldigt billed-ID og kreditkort kan være påkrævet ved indtjekning til dækning af påløbende udgifter
- Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
- Det navn, der står på det kreditkort, som bruges ved indtjekning til betaling af diverse udgifter, skal være det primære navn på værelsesreservationen
- Dette overnatningssted accepterer kreditkort, debetkort og kontanter
- Overnatningsstedets sikkerhedsforanstaltninger inkluderer brandslukker, røgalarm, sikkerhedsalarm og førstehjælpskasse
- Dette overnatningssted har udendørsområder såsom altaner, balkoner eller terrasser, der muligvis ikke er egnede for børn. Hvis du har spørgsmål, anbefaler vi, at du kontakter overnatningsstedet inden ankomst for at bekræfte, at de har et passende værelse til dig
- Bemærk venligst, at kulturelle normer og gæstepolitik varierer afhængigt af land og overnatningssted. De angivne politikker kommer fra overnatningsstedet
- Reservationer er påkrævet for golftider, massagebehandlinger og spabehandlinger. Reservationer kan foretages ved at tage kontakt til dette hotel inden ankomst via kontaktoplysningerne på reservationsbekræftelsen.
- Ét barn, i alderen 12 år eller derunder, kan overnatte gratis på forældres eller værgers værelse, hvis de eksisterende sengepladser benyttes.
- Kun registrerede gæster kan opholde sig på værelserne.
- Gæster skal kontakte overnatningsstedet direkte via kontaktoplysningerne i reservationsbekræftelsen for at medbringe kæledyr (der pålægges et tillægsgebyr, som kan findes i afsnittet om gebyrer).
- Gebyr for morgenmadsbuffet: 56.8 USD for voksne og 28.4 USD for børn (cirkapriser)
- Tillægsgebyr for kæledyr: USD 60 pr. kæledyr pr. ophold
- Der opkræves ikke gebyrer for servicedyr
Ovenstående liste er muligvis ikke fuldstændig. Gebyrer og depositummer inkluderer muligvis ikke skat og kan ændres uden varsel.
Populære faciliteter
Parkering
Transport til/Fra lufthavn
Restaurant
Swimmingpool
Forretningscenter
Roomservice
Aktiviteter
Swimmingpool
Tennisbaner
Privat strand
Have
Golfbane (i nærheden)
Strand - i nærheden
Cykling
Fiskeri
Legeplads
Udendørs pool
Bicycle Tour Information
Pool (Infinity)
Udendørs møbler
Pool (Seasonal Outdoor)
Terrasse
Fitness Center (nearby)
Serviceydelser
Forretningscenter
Turistservice
Renseri
Børnepasning
Rengøring
Beværtningsfaciliteter
Valutaveksling
Sikkerhedsboks
Hæveautomat
Cykeludlejning
Opbevaring af bagage
Vaskeri
24-Hour Front Desk
Concierge Services
Generelt
Roomservice
Restaurant
Ikkerygerværelser
Sauna
Spa/Jacuzzi
Damprum
Massage
Spa og wellnesscenter
Barber/Skønhedssalon
Kropsbehandlinger
Ansigtsbehandlinger
Børneklub
Bar ved poolen
Morgenmad på værelset
Allergivenlige værelser til rådighed
Familierum
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Parkering
Parkering
Transport til/Fra lufthavn
Overvåget parkering
Gratis parkering
Parking Onsite
Internet
Gratis wi-fi