Banyan Tree Mayakoba
US$ 563
/noite
Média para setembro
Selecione datas para ver preços e disponibilidade
US$ 563
/noite
Média para setembro
Preços médios mensais
Em Banyan Tree Mayakoba, o preço por noite é, em média, US$ 563 no mês mais barato (setembro) e US$ 1.533 no mês mais caro (dezembro), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 1.272 |
| fevereiro | US$ 1.116 |
| março | US$ 1.101 |
| abril | US$ 1.171 |
| maio | US$ 864 |
| junho | US$ 568 |
| julho | US$ 565 |
| agosto | US$ 601 |
| setembro | US$ 563 |
| outubro | US$ 777 |
| novembro | US$ 822 |
| dezembro | US$ 1.533 |
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Mais caro: dezembro (aprox. US$ 1.533)
Mais barato: setembro (aprox. US$ 563)
Sobre este alojamento
Deleite-se com uma ida ao spa, que oferece massagens, tratamentos corporais e tratamentos faciais. Aproveite ao máximo do sol radiante de Playa del Carmen, jogando uma partida no campo de golfe ou trabalhando o bronze na praia privada. As f...
Comodidades
Deleite-se com uma ida ao spa, que oferece massagens, tratamentos corporais e tratamentos faciais. Aproveite ao máximo do sol radiante de Playa del Carmen, jogando uma partida no campo de golfe ou trabalhando o bronze na praia privada. As facilidades adicionais incluem Wi-fi grátis, serviços de concierge e serviço de baby-sitter (sobretaxa).
Comodidades para negócios
As principais comodidades incluem um business center aberto 24 horas, Check-in rápido e registo de saída rápido. Planeia um evento em Playa del Carmen? Este hotel dispõe de uma zona para conferências e de 4 salas de reuniões, com uma área total de 308 metros quadrados. Há estacionamento com motorista grátis no local.
Restaurante
Deleite-se com o melhor da cozinha internacional no Sands Beach Club, um restaurante onde pode apreciar vistas para o oceano. Se preferir, poderá quedar-se no aconchego dos lençóis e dar uma vista de olhos pelo cardápio do serviço de quarto 24 horas. Quando a sede apertar, dirija-se ao bar de praia, ao bar junto à piscina ou a um dos 3 bares/lounges. O hotel serve pequenos-almoços buffet diariamente entre as 07:00 e as 11:00 mediante uma sobretaxa.
Quartos
Os 161 quartos, com um minibar e uma máquina de café expresso, farão com que se sinta em casa. As camas têm edredões de penas e roupa de alta qualidade, para um sono pleno de conforto. As unidades contam com uma varanda ou pátio interior com mesa e cadeiras, para saborear uma bela refeição ao ar livre. Ao final do dia, assista a uma seleção de canais digitais no seu Smart TV de 50 polegadas. A internet sem fios permite-lhe estar sempre contactável. As casas de banho têm um polibã com um chuveiro fixo e artigos de higiene grátis.
Localização
Em Playa del Carmen, Banyan Tree Mayakoba ficará à beira-mar, a 15 minutos de carro de Campo de Golfe El Camaleón Mayakoba e de Calle Quinta Avenida. Este hotel de praia está a 18,9 km (11,7 mi) de Parque Temático Ecológico Xcaret.
O que há nas proximidades
Campo de Golfe El Camaleón Mayakoba(1.3 milhas)
Chun-Zumbul (local de mergulho)(1.6 milhas)
Gran Coyote Golf(2.2 milhas)
Praia Xcalacoco(3 milhas)
Parque Ecológico Tres Rios(3.6 milhas)
Plaza 28 de Julio(4.4 milhas)
Igreja de Guadalupe(4.6 milhas)
Playa Punta Esmeralda(4.7 milhas)
Temazcal Natura(5.1 milhas)
Playa 88(5.4 milhas)
Playa del Carmen (praia principal)(5.4 milhas)
Playa Avenida Colosio(5.5 milhas)
Mario Villanueva Madrid(5.6 milhas)
Plaza Las Américas(6 milhas)
Super Chedraui Selecto Avenida 10(6.1 milhas)
Cozumel, Quintana Roo (CZM-Aeroporto Internacional de Cozumel)(27 milhas)
Cancun, Quintana Roo (CUN-Aeroporto Internacional de Cancun)(31.6 milhas)
Estacionamento
Serviço de transporte ao aeroporto
Restaurante
Piscina
Centro de negócios
Serviço de quartos
Localização
Carretera Federal Chetumal Puerto Juarez, Playa del Carmen, Estado de Quintana Roo, México
Campo de Golfe El Camaleón Mayakoba (1.3 milhas)
Chun-Zumbul (local de mergulho) (1.6 milhas)
Gran Coyote Golf (2.2 milhas)
Praia Xcalacoco (3 milhas)
Parque Ecológico Tres Rios (3.6 milhas)
Plaza 28 de Julio (4.4 milhas)
Opções de quartos
9
Harmony Three-Bedroom Beachfront Pool
Detalhes do quarto
1 Cama De Casal Extragrande
e 2 Camas Individuais
Dormidas 6
5856 ft²
Varanda ou pátioÁrea de refeições separadaAr condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)Piscina privada
7
Bliss Pool Villa
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
2863 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)Piscina privada
7
Beachfront Lanai Pool Suite -King
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
1894 ft²
Varanda ou pátioÁrea de refeições separadaAr condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)Piscina de mergulho
7
Beachfront Terrace Pool Suite
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
1765 ft²
Varanda ou pátioÁrea de refeições separadaAr condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)Piscina de mergulho
14
Three-Bedroom Family Residence
Detalhes do quarto
2 Camas De Casal Extragrandes
e 2 Camas Individuais
Dormidas 6
4198 ft²
Varanda ou pátioÁrea de refeições separadaAr condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)Piscina privada
5
Oceanfront Veranda Pool Suite - King
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
1711 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)Piscina de mergulho
5
Wellbeing Sanctuary Pool Villa - King
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
3914 ft²
Varanda ou pátioÁrea de refeições separadaAr condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)
6
Oceanfront Veranda Pool Suite - Queen
Detalhes do quarto
2 Camas De Casal Grandes
Dormidas 2
1711 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)Piscina de mergulho
5
Serenity Two Bedroom Pool Villa
Detalhes do quarto
1 Cama De Casal Extragrande
e 2 Camas Individuais
Dormidas 4
5210 ft²
Varanda ou pátioÁrea de refeições separadaAr condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)Piscina privada
6
Harmony Two-Bedroom Lagoon Pool Villa
Detalhes do quarto
1 Cama De Casal Extragrande
e 2 Camas Individuais
Dormidas 4
5210 ft²
Varanda ou pátioÁrea de refeições separadaAr condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)Piscina privada
6
Oceanfront Balcony Pool Suite
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
1604 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)Piscina de mergulho
7
Lagoon & Sunset Rooftop Pool Villa
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
1991 ft²
Varanda ou pátioÁrea de refeições separadaAr condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)Piscina de mergulho
4
Serenity Pool Villa
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
3229 ft²
Varanda ou pátioÁrea de refeições separadaAr condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)Piscina privada
7
Beachfront Lanai Pool Suite -Queen
Detalhes do quarto
2 Camas De Casal Grandes
Dormidas 2
1894 ft²
Varanda ou pátioÁrea de refeições separadaAr condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)Piscina de mergulho
Avaliações dos hóspedes
9.2
Soberbo
Com base em 999 avaliações verificadas
Quem se hospeda aqui?
Negócios
4%
Casal
65%
Família
21%
Grupos
7%
Individual
1%
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
No Banyan Tree Mayakoba, os hóspedes elogiam consistentemente o belo ambiente, repleto de natureza, e as espaçosas villas privativas com piscinas, juntamente com um serviço atencioso e caloroso, embora ressaltem que a gastronomia no local é muito cara e a propriedade extensa exige o uso de bicicletas ou transporte.
Saiba maisIsto foi útil?
O que pensam os hóspedes
No Banyan Tree Mayakoba, os hóspedes elogiam consistentemente o belo ambiente, repleto de natureza, e as espaçosas villas privativas com piscinas, juntamente com um serviço atencioso e caloroso, embora ressaltem que a gastronomia no local é muito cara e a propriedade extensa exige o uso de bicicletas ou transporte.
Muitos destacam o ambiente tranquilo à beira da praia e da lagoa, o excelente spa e as atividades agradáveis, como passeios de barco ou ecológicos. As desvantagens recorrentes incluem problemas ocasionais de manutenção ou reforma, qualidade variável dos restaurantes e ruído esporádico perto de alguns equipamentos. Espere um retiro luxuoso e privativo com preços elevados.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
Belos jardins com piscinas privativas nas villas, um spa bem avaliado, clube de praia e passeios de natureza/barco se destacam, com bicicletas e carrinhos de golfe usados para se locomover pelo grande resort. Alguns relatam manutenção na piscina ou jacuzzi, áreas pequenas na praia/piscina e interrupções devido à construção.
Avaliações dos hóspedes relacionadas
10
Kyle
22 de jan. de 2025
·
A estadia foi de 8 noites
First class service throughout Amazing property to cycle around and experience the different areas. Sands superb. If it had a nice coffee shop it would be another level.
First class service throughout Amazing property to cycle around and experience the different areas. Sands superb. If it had a nice coffee shop it would be another level.
10
Carri
31 de jul. de 2025
·
A estadia foi de 4 noites
Wonderful property. Very private and spacious. We loved the private heated pool!
Wonderful property. Very private and spacious. We loved the private heated pool!
10
Alan
21 de nov. de 2025
·
A estadia foi de 7 noites
Truly a five-star resort! Our room was amazing—always clean, comfortable, and beautifully maintained. We loved the upgrade that put us just 100 yards from the beach and pool. The secluded outdoor hot tub and shower, connected to the indoor shower, were incredible and something we used every single day. We thought we would use the upstairs sitting area and private pool more, but since we were so close to the beach, we ended up spending most of our time there instead. The villa is about 0.9 miles from the main hotel, but it’s easy to get around using the bikes provided with the villa or by taking the shuttle. What a place! We typically stay at Fairmont hotels, but having a private villa instead of just a beautiful hotel room is something that would definitely bring us back again. The staff were all so kind, helpful and spoke English well. Banyan Tree truly has a warm and friendly team. The only thing to keep in mind is that food and drinks are expensive onsite. If you want a good, inexpensive meal, you’ll need to drive about 25 minutes into town. Just be prepared to spend as much—or even more—on food and drinks as you would at a five-star resort in Hawaii.
Truly a five-star resort! Our room was amazing—always clean, comfortable, and beautifully maintained. We loved the upgrade that put us just 100 yards from the beach and pool. The secluded outdoor hot tub and shower, connected to the indoor shower, were incredible and something we used every single day. We thought we would use the upstairs sitting area and private pool more, but since we were so close to the beach, we ended up spending most of our time there instead. The villa is about 0.9 miles from the main hotel, but it’s easy to get around using the bikes provided with the villa or by taking the shuttle. What a place! We typically stay at Fairmont hotels, but having a private villa instead of just a beautiful hotel room is something that would definitely bring us back again. The staff were all so kind, helpful and spoke English well. Banyan Tree truly has a warm and friendly team. The only thing to keep in mind is that food and drinks are expensive onsite. If you want a good, inexpensive meal, you’ll need to drive about 25 minutes into town. Just be prepared to spend as much—or even more—on food and drinks as you would at a five-star resort in Hawaii.
10
Shannon
12 de mai. de 2023
·
A estadia foi de 2 noites
The resort as usual goes the extra mile with excellent service and the staff are always incredibly helpful. The new beach club area is exceptional and the beach was immaculate! The one issue are the rooms on the older side of the property. They are in desperate need of renovation and repair. I will return in the future after the rooms have been done.
The resort as usual goes the extra mile with excellent service and the staff are always incredibly helpful. The new beach club area is exceptional and the beach was immaculate! The one issue are the rooms on the older side of the property. They are in desperate need of renovation and repair. I will return in the future after the rooms have been done.
10
Abraham Aron
8 de ago. de 2025
·
A estadia foi de 3 noites
Great place loved it had our own pool and private outdoors area with a lake view. Was unbelievable!!
Great place loved it had our own pool and private outdoors area with a lake view. Was unbelievable!!
10
Rhondalyn
13 de out. de 2025
·
A estadia foi de 6 noites
The property, services and staff was excellent. we felt quite safe in myakoba. The spa was amazing. The food at saffron did not disappoint.The only issue was the mosquitoes at dawn and dusk. Our concierge, Juan was particularly attentive, and we felt his absence when he went on vacation.
The property, services and staff was excellent. we felt quite safe in myakoba. The spa was amazing. The food at saffron did not disappoint.The only issue was the mosquitoes at dawn and dusk. Our concierge, Juan was particularly attentive, and we felt his absence when he went on vacation.
10
Saurabh
26 de abr. de 2025
·
A estadia foi de 2 noites
The property is an amazing mix of beach and the tropical lagoons. There is a great nature trail the goes around Mayakoba and is excellent for walking and cycling.
The property is an amazing mix of beach and the tropical lagoons. There is a great nature trail the goes around Mayakoba and is excellent for walking and cycling.
10
Daniel
3 de jul. de 2024
·
A estadia foi de 3 noites
We were upgraded to the oceanfront villa. The area and rooms were stunning. Roger at the water sports area was amazing. Enjoyed using the paddle boards and kayaks.
We were upgraded to the oceanfront villa. The area and rooms were stunning. Roger at the water sports area was amazing. Enjoyed using the paddle boards and kayaks.
10
Kevin
7 de jul. de 2024
·
A estadia foi de 7 noites
Gorgeous private villas with spacious patio and pool, opportunities for private dinners on a boat down the river or on the beach or in your villa by your pool, group party dinners that you meet new people with live music, excellent service always one step before you at your room, restaurants, beach, spa, gym, anywhere you turn the staff has prepared anything you need discreetly and perfectly! Our second time there, already planning our next!
Gorgeous private villas with spacious patio and pool, opportunities for private dinners on a boat down the river or on the beach or in your villa by your pool, group party dinners that you meet new people with live music, excellent service always one step before you at your room, restaurants, beach, spa, gym, anywhere you turn the staff has prepared anything you need discreetly and perfectly! Our second time there, already planning our next!
10
Amro khaled hamada
20 de set. de 2024
·
A estadia foi de 5 noites
My new goal is to visit all banyan trees, but the Mayakoba branch is spectacular. The lobby is straight out of a movie and the staff are super friendly and attentive. The rooms were clean and when he a small ant problem, the room service cleared them all out withtin the hour. The restaurants and the boat tours were all fantastic. The private pools are heated and honestly made our trip even more enjoyable as we were able to swim anytime without needing the sun to keep us warm. The only thing that was not up to par and im really nitpicking here is that the private pools in the villa could use more upkeep as the weeds are growing between the tiles. Amazing property, and the enclosed gated area is open to all guests to explore
My new goal is to visit all banyan trees, but the Mayakoba branch is spectacular. The lobby is straight out of a movie and the staff are super friendly and attentive. The rooms were clean and when he a small ant problem, the room service cleared them all out withtin the hour. The restaurants and the boat tours were all fantastic. The private pools are heated and honestly made our trip even more enjoyable as we were able to swim anytime without needing the sun to keep us warm. The only thing that was not up to par and im really nitpicking here is that the private pools in the villa could use more upkeep as the weeds are growing between the tiles. Amazing property, and the enclosed gated area is open to all guests to explore
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
Os quartos e villas são frequentemente descritos como muito limpos e bem conservados. No entanto, várias avaliações mencionam falhas na manutenção ou limpeza, como odores de esgoto, áreas de piscina sujas ou envelhecidas, vazamentos e itens que não são removidos prontamente.
Avaliações dos hóspedes relacionadas
6
james
4 de mar. de 2025
·
A estadia foi de 3 noites
This place used to be absolutely great but is going downhill hot tubs not working, tiles off of pool and hot tub, pool, dirty, not what I expect for 2500 a night
This place used to be absolutely great but is going downhill hot tubs not working, tiles off of pool and hot tub, pool, dirty, not what I expect for 2500 a night
10
Adam
24 de mar. de 2024
·
A estadia foi de 5 noites
Absolutely the best property I've stayed at. The grounds are unique, beautiful, serene, yet wild with nature. The décor is wonderful, every nook and cranny is tasteful and special. The lobby and all restaurants are gorgeous, outdoor spaces. The entire complex is walkable or bike-able. The beach is quite nice. Each individual casita is perfect, completely private, and immaculately maintained.
Absolutely the best property I've stayed at. The grounds are unique, beautiful, serene, yet wild with nature. The décor is wonderful, every nook and cranny is tasteful and special. The lobby and all restaurants are gorgeous, outdoor spaces. The entire complex is walkable or bike-able. The beach is quite nice. Each individual casita is perfect, completely private, and immaculately maintained.
10
Alan
21 de nov. de 2025
·
A estadia foi de 7 noites
Truly a five-star resort! Our room was amazing—always clean, comfortable, and beautifully maintained. We loved the upgrade that put us just 100 yards from the beach and pool. The secluded outdoor hot tub and shower, connected to the indoor shower, were incredible and something we used every single day. We thought we would use the upstairs sitting area and private pool more, but since we were so close to the beach, we ended up spending most of our time there instead. The villa is about 0.9 miles from the main hotel, but it’s easy to get around using the bikes provided with the villa or by taking the shuttle. What a place! We typically stay at Fairmont hotels, but having a private villa instead of just a beautiful hotel room is something that would definitely bring us back again. The staff were all so kind, helpful and spoke English well. Banyan Tree truly has a warm and friendly team. The only thing to keep in mind is that food and drinks are expensive onsite. If you want a good, inexpensive meal, you’ll need to drive about 25 minutes into town. Just be prepared to spend as much—or even more—on food and drinks as you would at a five-star resort in Hawaii.
Truly a five-star resort! Our room was amazing—always clean, comfortable, and beautifully maintained. We loved the upgrade that put us just 100 yards from the beach and pool. The secluded outdoor hot tub and shower, connected to the indoor shower, were incredible and something we used every single day. We thought we would use the upstairs sitting area and private pool more, but since we were so close to the beach, we ended up spending most of our time there instead. The villa is about 0.9 miles from the main hotel, but it’s easy to get around using the bikes provided with the villa or by taking the shuttle. What a place! We typically stay at Fairmont hotels, but having a private villa instead of just a beautiful hotel room is something that would definitely bring us back again. The staff were all so kind, helpful and spoke English well. Banyan Tree truly has a warm and friendly team. The only thing to keep in mind is that food and drinks are expensive onsite. If you want a good, inexpensive meal, you’ll need to drive about 25 minutes into town. Just be prepared to spend as much—or even more—on food and drinks as you would at a five-star resort in Hawaii.
10
Shannon
12 de mai. de 2023
·
A estadia foi de 2 noites
The resort as usual goes the extra mile with excellent service and the staff are always incredibly helpful. The new beach club area is exceptional and the beach was immaculate! The one issue are the rooms on the older side of the property. They are in desperate need of renovation and repair. I will return in the future after the rooms have been done.
The resort as usual goes the extra mile with excellent service and the staff are always incredibly helpful. The new beach club area is exceptional and the beach was immaculate! The one issue are the rooms on the older side of the property. They are in desperate need of renovation and repair. I will return in the future after the rooms have been done.
10
Luis antonio
1 de mar. de 2026
·
A estadia foi de 2 noites
el hotel esta en una zona increible ,el servicio excelente las hbitaciones increibles, todo super limpio y el servicio de lujo
el hotel esta en una zona increible ,el servicio excelente las hbitaciones increibles, todo super limpio y el servicio de lujo
6
Stephanie
4 de jun. de 2025
·
A estadia foi de 5 noites
Property was unique, however restaurant food wasn’t great. Breakfast was less than 3 star quality and very over priced. Customer service was terrible and maintenance in the villas was horrendous. Our showers and bathrooms upstairs and downstairs all stopped working and there were major leaks throughout the villas. Housekeeping would see it as well. The manger’s didn’t say anything to us until we complained finally. The manager offered a room to shower and use bathroom in that was also not suitable but we got to at least shower and brush our teeth. We had 3 young children with us as well. We would never recommend or stay here again. We spent a total of 20k from bill to the food and drink costs for only 4 days. Only for them to accommodate one night free and breakfast.
Property was unique, however restaurant food wasn’t great. Breakfast was less than 3 star quality and very over priced. Customer service was terrible and maintenance in the villas was horrendous. Our showers and bathrooms upstairs and downstairs all stopped working and there were major leaks throughout the villas. Housekeeping would see it as well. The manger’s didn’t say anything to us until we complained finally. The manager offered a room to shower and use bathroom in that was also not suitable but we got to at least shower and brush our teeth. We had 3 young children with us as well. We would never recommend or stay here again. We spent a total of 20k from bill to the food and drink costs for only 4 days. Only for them to accommodate one night free and breakfast.
8
Maria Victoria
9 de jun. de 2025
·
A estadia foi de 6 noites
The hotel was in construction and we were not told about this when we booked it. It was inconvenient since there were workers all around the property, one day we even had walk around toilets that were on the side of the road from the renovation of other villas. The food was VERY expensive and I do not believe it was good enough for the price... I mean, there was not one single meal that was under 100 dollars and the value was no 100 dollars. The restaurant that was supposed to be wonderful - Zafron - served us squid that was gummy and they did not even have the lychee ice cream. Honestly, the food was a let down. The last night we went to Casa de Lago in the Rosewood Hotel next door... wow. There was no restaurant in the entire Banyan hotel that was wow, I feel they need to work on their food and their restaurants, all areas of the hotel feel like they are hallways to another area, and restaurants have no personality. Also, we went to the pool, and for instance, there were glasses left on the side of the pool that were not picked up by the waiters. The service of the people of the front desk was very good, and overall all workers were kind and very helpful. Our villa smelled like sewage. There was a problem with the bathroom and it smelled like sewage all the time we stayed there. That was a complete let down. They tried masking it with other smells, but it was very disappointing. If you want to stay at Mayakoba, I would recommend you go to Rosewood instead.
The hotel was in construction and we were not told about this when we booked it. It was inconvenient since there were workers all around the property, one day we even had walk around toilets that were on the side of the road from the renovation of other villas. The food was VERY expensive and I do not believe it was good enough for the price... I mean, there was not one single meal that was under 100 dollars and the value was no 100 dollars. The restaurant that was supposed to be wonderful - Zafron - served us squid that was gummy and they did not even have the lychee ice cream. Honestly, the food was a let down. The last night we went to Casa de Lago in the Rosewood Hotel next door... wow. There was no restaurant in the entire Banyan hotel that was wow, I feel they need to work on their food and their restaurants, all areas of the hotel feel like they are hallways to another area, and restaurants have no personality. Also, we went to the pool, and for instance, there were glasses left on the side of the pool that were not picked up by the waiters. The service of the people of the front desk was very good, and overall all workers were kind and very helpful. Our villa smelled like sewage. There was a problem with the bathroom and it smelled like sewage all the time we stayed there. That was a complete let down. They tried masking it with other smells, but it was very disappointing. If you want to stay at Mayakoba, I would recommend you go to Rosewood instead.
8
Ted
4 de mar. de 2025
·
A estadia foi de 5 noites
Deferred maintenance. Pool lights wiring very visible in the pool. Villas seemed dated and deferred maintenance. Bike paths were narrow and dangerous to share with speeding golf carts with staff members. And unknown hidden tax per person per room for eco tax.
Deferred maintenance. Pool lights wiring very visible in the pool. Villas seemed dated and deferred maintenance. Bike paths were narrow and dangerous to share with speeding golf carts with staff members. And unknown hidden tax per person per room for eco tax.
10
Richard
2 de jul. de 2023
·
A estadia foi de 8 noites
This is my 2nd time staying at the Banyan Tree and it was excellent. The service was superb as the staff go out of their way to make sure you are happy and satisfied. Additionally, the renovation down at the Sands was excellent. The only minor item I’d like to see corrected is the lack of towels provided in the bathroom. Please provide more. Additionally, the bathroom soap and body gel for the shower is terrible and doesn’t lather. However, everything else was perfect and these small nits don’t take away from the overall wonderful experience.
This is my 2nd time staying at the Banyan Tree and it was excellent. The service was superb as the staff go out of their way to make sure you are happy and satisfied. Additionally, the renovation down at the Sands was excellent. The only minor item I’d like to see corrected is the lack of towels provided in the bathroom. Please provide more. Additionally, the bathroom soap and body gel for the shower is terrible and doesn’t lather. However, everything else was perfect and these small nits don’t take away from the overall wonderful experience.
10
Amro khaled hamada
20 de set. de 2024
·
A estadia foi de 5 noites
My new goal is to visit all banyan trees, but the Mayakoba branch is spectacular. The lobby is straight out of a movie and the staff are super friendly and attentive. The rooms were clean and when he a small ant problem, the room service cleared them all out withtin the hour. The restaurants and the boat tours were all fantastic. The private pools are heated and honestly made our trip even more enjoyable as we were able to swim anytime without needing the sun to keep us warm. The only thing that was not up to par and im really nitpicking here is that the private pools in the villa could use more upkeep as the weeds are growing between the tiles. Amazing property, and the enclosed gated area is open to all guests to explore
My new goal is to visit all banyan trees, but the Mayakoba branch is spectacular. The lobby is straight out of a movie and the staff are super friendly and attentive. The rooms were clean and when he a small ant problem, the room service cleared them all out withtin the hour. The restaurants and the boat tours were all fantastic. The private pools are heated and honestly made our trip even more enjoyable as we were able to swim anytime without needing the sun to keep us warm. The only thing that was not up to par and im really nitpicking here is that the private pools in the villa could use more upkeep as the weeds are growing between the tiles. Amazing property, and the enclosed gated area is open to all guests to explore
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Villas espaçosas e privativas com piscinas e áreas ao ar livre são um destaque, oferecendo conforto e privacidade. Alguns hóspedes notam elementos datados ou ruído de equipamentos em algumas unidades, e um subconjunto de quartos mais antigos precisa de atualizações.
Avaliações dos hóspedes relacionadas
10
Adam
24 de mar. de 2024
·
A estadia foi de 5 noites
Absolutely the best property I've stayed at. The grounds are unique, beautiful, serene, yet wild with nature. The décor is wonderful, every nook and cranny is tasteful and special. The lobby and all restaurants are gorgeous, outdoor spaces. The entire complex is walkable or bike-able. The beach is quite nice. Each individual casita is perfect, completely private, and immaculately maintained.
Absolutely the best property I've stayed at. The grounds are unique, beautiful, serene, yet wild with nature. The décor is wonderful, every nook and cranny is tasteful and special. The lobby and all restaurants are gorgeous, outdoor spaces. The entire complex is walkable or bike-able. The beach is quite nice. Each individual casita is perfect, completely private, and immaculately maintained.
10
Carri
31 de jul. de 2025
·
A estadia foi de 4 noites
Wonderful property. Very private and spacious. We loved the private heated pool!
Wonderful property. Very private and spacious. We loved the private heated pool!
10
Alan
21 de nov. de 2025
·
A estadia foi de 7 noites
Truly a five-star resort! Our room was amazing—always clean, comfortable, and beautifully maintained. We loved the upgrade that put us just 100 yards from the beach and pool. The secluded outdoor hot tub and shower, connected to the indoor shower, were incredible and something we used every single day. We thought we would use the upstairs sitting area and private pool more, but since we were so close to the beach, we ended up spending most of our time there instead. The villa is about 0.9 miles from the main hotel, but it’s easy to get around using the bikes provided with the villa or by taking the shuttle. What a place! We typically stay at Fairmont hotels, but having a private villa instead of just a beautiful hotel room is something that would definitely bring us back again. The staff were all so kind, helpful and spoke English well. Banyan Tree truly has a warm and friendly team. The only thing to keep in mind is that food and drinks are expensive onsite. If you want a good, inexpensive meal, you’ll need to drive about 25 minutes into town. Just be prepared to spend as much—or even more—on food and drinks as you would at a five-star resort in Hawaii.
Truly a five-star resort! Our room was amazing—always clean, comfortable, and beautifully maintained. We loved the upgrade that put us just 100 yards from the beach and pool. The secluded outdoor hot tub and shower, connected to the indoor shower, were incredible and something we used every single day. We thought we would use the upstairs sitting area and private pool more, but since we were so close to the beach, we ended up spending most of our time there instead. The villa is about 0.9 miles from the main hotel, but it’s easy to get around using the bikes provided with the villa or by taking the shuttle. What a place! We typically stay at Fairmont hotels, but having a private villa instead of just a beautiful hotel room is something that would definitely bring us back again. The staff were all so kind, helpful and spoke English well. Banyan Tree truly has a warm and friendly team. The only thing to keep in mind is that food and drinks are expensive onsite. If you want a good, inexpensive meal, you’ll need to drive about 25 minutes into town. Just be prepared to spend as much—or even more—on food and drinks as you would at a five-star resort in Hawaii.
10
Shannon
12 de mai. de 2023
·
A estadia foi de 2 noites
The resort as usual goes the extra mile with excellent service and the staff are always incredibly helpful. The new beach club area is exceptional and the beach was immaculate! The one issue are the rooms on the older side of the property. They are in desperate need of renovation and repair. I will return in the future after the rooms have been done.
The resort as usual goes the extra mile with excellent service and the staff are always incredibly helpful. The new beach club area is exceptional and the beach was immaculate! The one issue are the rooms on the older side of the property. They are in desperate need of renovation and repair. I will return in the future after the rooms have been done.
8
Juan
20 de dez. de 2022
·
A estadia foi de 19.345 noites
Private Villas, asian decor very cool.... beach area below standard for riviera maya, very limited space
Private Villas, asian decor very cool.... beach area below standard for riviera maya, very limited space
10
Sophie
31 de jan. de 2023
·
A estadia foi de 3 noites
The resort and the service were outstanding. The villas are spacious and super private. We will definitely go back again!
The resort and the service were outstanding. The villas are spacious and super private. We will definitely go back again!
10
Abraham Aron
8 de ago. de 2025
·
A estadia foi de 3 noites
Great place loved it had our own pool and private outdoors area with a lake view. Was unbelievable!!
Great place loved it had our own pool and private outdoors area with a lake view. Was unbelievable!!
10
Tamar
27 de mai. de 2025
·
A estadia foi de 4 noites
This was the most beautiful property I’ve ever stayed at. The villas were beautiful with a private pool, cabanas, & outdoor bath. We loved having our bikes right outside our villa to bike to the beach. The food and service was incredible.
This was the most beautiful property I’ve ever stayed at. The villas were beautiful with a private pool, cabanas, & outdoor bath. We loved having our bikes right outside our villa to bike to the beach. The food and service was incredible.
10
EDUARDO
26 de mai. de 2023
·
A estadia foi de 2 noites
El cuarto es una casita gigantesca con su propia alberca bastante grande y un jardín. Total privacidad. No me gusto que la playa estaba muy lejos de mi cuarto, tenias que tomar un carrito como 10 minutos... tambien no me encanto su club de playa., muy apretado el espacio... y lo que si no me gusto nada fue que tienen una supuesta alberca "tranquila" pero de repente llegaron cinco estadounidenses a consumir del bar con un escíndalo y el bar puso musica de RAP a todo volumen... vaya con la "alberca tranquila"; no hay políticas?
El cuarto es una casita gigantesca con su propia alberca bastante grande y un jardín. Total privacidad. No me gusto que la playa estaba muy lejos de mi cuarto, tenias que tomar un carrito como 10 minutos... tambien no me encanto su club de playa., muy apretado el espacio... y lo que si no me gusto nada fue que tienen una supuesta alberca "tranquila" pero de repente llegaron cinco estadounidenses a consumir del bar con un escíndalo y el bar puso musica de RAP a todo volumen... vaya con la "alberca tranquila"; no hay políticas?
6
Armond
3 de fev. de 2025
·
A estadia foi de 6 noites
The property was extremely loud. They have the pool equipment right next to your room so you can’t even sleep.
The property was extremely loud. They have the pool equipment right next to your room so you can’t even sleep.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
O serviço é amplamente elogiado como caloroso, atencioso e proativo, com concierges frequentemente reconhecidos e promoções ocasionais. Alguns relatam inconsistências, como serviço lento ou difícil de alcançar, benefícios VIP não honrados e coordenação irregular dos restaurantes.
Avaliações dos hóspedes relacionadas
10
Alan
21 de nov. de 2025
·
A estadia foi de 7 noites
Truly a five-star resort! Our room was amazing—always clean, comfortable, and beautifully maintained. We loved the upgrade that put us just 100 yards from the beach and pool. The secluded outdoor hot tub and shower, connected to the indoor shower, were incredible and something we used every single day. We thought we would use the upstairs sitting area and private pool more, but since we were so close to the beach, we ended up spending most of our time there instead. The villa is about 0.9 miles from the main hotel, but it’s easy to get around using the bikes provided with the villa or by taking the shuttle. What a place! We typically stay at Fairmont hotels, but having a private villa instead of just a beautiful hotel room is something that would definitely bring us back again. The staff were all so kind, helpful and spoke English well. Banyan Tree truly has a warm and friendly team. The only thing to keep in mind is that food and drinks are expensive onsite. If you want a good, inexpensive meal, you’ll need to drive about 25 minutes into town. Just be prepared to spend as much—or even more—on food and drinks as you would at a five-star resort in Hawaii.
Truly a five-star resort! Our room was amazing—always clean, comfortable, and beautifully maintained. We loved the upgrade that put us just 100 yards from the beach and pool. The secluded outdoor hot tub and shower, connected to the indoor shower, were incredible and something we used every single day. We thought we would use the upstairs sitting area and private pool more, but since we were so close to the beach, we ended up spending most of our time there instead. The villa is about 0.9 miles from the main hotel, but it’s easy to get around using the bikes provided with the villa or by taking the shuttle. What a place! We typically stay at Fairmont hotels, but having a private villa instead of just a beautiful hotel room is something that would definitely bring us back again. The staff were all so kind, helpful and spoke English well. Banyan Tree truly has a warm and friendly team. The only thing to keep in mind is that food and drinks are expensive onsite. If you want a good, inexpensive meal, you’ll need to drive about 25 minutes into town. Just be prepared to spend as much—or even more—on food and drinks as you would at a five-star resort in Hawaii.
10
Samantha
28 de set. de 2025
·
A estadia foi de 4 noites
Beautiful property with excellent service
Beautiful property with excellent service
10
Kaitlin
6 de out. de 2025
·
A estadia foi de 3 noites
My favorite thing, aside from how beautiful the property is, is the absolute KINDEST staff I’ve ever experienced. They were all so genuine, helpful and sweet. They give you undivided attention with every conversation and make sure you are as comfortable as possible. The staff here is truly incredible.
My favorite thing, aside from how beautiful the property is, is the absolute KINDEST staff I’ve ever experienced. They were all so genuine, helpful and sweet. They give you undivided attention with every conversation and make sure you are as comfortable as possible. The staff here is truly incredible.
10
Unji
11 de nov. de 2025
·
A estadia foi de 3 noites
Igor and Rafael and the entire Banyan Tree staff went out of their way to make sure we had a great trip despite some unforeseen issues with the renovations of our room. The management went above and beyond to save our stay and keep us and our entire group together even though some of us had to be relocated. Igor could give a masterclass in great hospitality. Note for anyone considering staying here- it was challenging to get in touch with the hotel until we got onsite. It’s a pretty massive property and not walkable. 10 minute Golf carts ride and 20 minute bike rides are the only way to get around from rooms to restaurants to beach. Thank you to the Banyan Tree staff.
Igor and Rafael and the entire Banyan Tree staff went out of their way to make sure we had a great trip despite some unforeseen issues with the renovations of our room. The management went above and beyond to save our stay and keep us and our entire group together even though some of us had to be relocated. Igor could give a masterclass in great hospitality. Note for anyone considering staying here- it was challenging to get in touch with the hotel until we got onsite. It’s a pretty massive property and not walkable. 10 minute Golf carts ride and 20 minute bike rides are the only way to get around from rooms to restaurants to beach. Thank you to the Banyan Tree staff.
6
Stephanie
4 de jun. de 2025
·
A estadia foi de 5 noites
Property was unique, however restaurant food wasn’t great. Breakfast was less than 3 star quality and very over priced. Customer service was terrible and maintenance in the villas was horrendous. Our showers and bathrooms upstairs and downstairs all stopped working and there were major leaks throughout the villas. Housekeeping would see it as well. The manger’s didn’t say anything to us until we complained finally. The manager offered a room to shower and use bathroom in that was also not suitable but we got to at least shower and brush our teeth. We had 3 young children with us as well. We would never recommend or stay here again. We spent a total of 20k from bill to the food and drink costs for only 4 days. Only for them to accommodate one night free and breakfast.
Property was unique, however restaurant food wasn’t great. Breakfast was less than 3 star quality and very over priced. Customer service was terrible and maintenance in the villas was horrendous. Our showers and bathrooms upstairs and downstairs all stopped working and there were major leaks throughout the villas. Housekeeping would see it as well. The manger’s didn’t say anything to us until we complained finally. The manager offered a room to shower and use bathroom in that was also not suitable but we got to at least shower and brush our teeth. We had 3 young children with us as well. We would never recommend or stay here again. We spent a total of 20k from bill to the food and drink costs for only 4 days. Only for them to accommodate one night free and breakfast.
10
Irene
19 de fev. de 2024
·
A estadia foi de 4 noites
We've traveled all around the world and the service is one of the best we've experienced. The grounds and rooms are beautiful. Jorge at our beach villa/lounge area was fantastic, as well as Ana Pao, our wonderful concierge. We shall return!
We've traveled all around the world and the service is one of the best we've experienced. The grounds and rooms are beautiful. Jorge at our beach villa/lounge area was fantastic, as well as Ana Pao, our wonderful concierge. We shall return!
8
Kari
21 de abr. de 2024
·
A estadia foi de 3 noites
This was our 2nd stay at the Banyan tree. We love the location and hotel. Service however is not good unless you complain. The service at the restaurants, especially at the beach restaurant, is lacking and food takes forever to receive. Be sure to pick a package that includes breakfast as it is a fortune otherwise.
This was our 2nd stay at the Banyan tree. We love the location and hotel. Service however is not good unless you complain. The service at the restaurants, especially at the beach restaurant, is lacking and food takes forever to receive. Be sure to pick a package that includes breakfast as it is a fortune otherwise.
10
Steve
25 de fev. de 2026
·
A estadia foi de 5 noites
Staff are incredible!
Staff are incredible!
10
Tomoyo
24 de mar. de 2025
·
A estadia foi de 4 noites
Excellent hotel. It is the best resort we have ever visited. The only downside was that the communication between the contact person or concierge and the restaurant was not good enough. We had to confirm 5 times regarding one easy thing, and the restaurant still did not receive what we ordered. However, we would still want to come back soon.
Excellent hotel. It is the best resort we have ever visited. The only downside was that the communication between the contact person or concierge and the restaurant was not good enough. We had to confirm 5 times regarding one easy thing, and the restaurant still did not receive what we ordered. However, we would still want to come back soon.
10
Roberto
8 de out. de 2024
·
A estadia foi de 1 noite
Property is beautiful and the suites are spectacular. Service is superb! Expedia VIP perks were not honored and utterly ignored
Property is beautiful and the suites are spectacular. Service is superb! Expedia VIP perks were not honored and utterly ignored
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Localizado nas lagoas e na praia de Mayakoba, o local transmite tranquilidade, privacidade e segurança. O resort é extenso e em grande parte não é acessível a pé; os hóspedes dependem de bicicletas ou carrinhos de golfe, e jantar fora do local geralmente requer um deslocamento até a cidade.
Avaliações dos hóspedes relacionadas
10
Robert
24 de jun. de 2024
·
A estadia foi de 4 noites
A lot of value for the money. Concept and entire Mayakoba property is fairy tale like gorgeous.
A lot of value for the money. Concept and entire Mayakoba property is fairy tale like gorgeous.
10
Alan
21 de nov. de 2025
·
A estadia foi de 7 noites
Truly a five-star resort! Our room was amazing—always clean, comfortable, and beautifully maintained. We loved the upgrade that put us just 100 yards from the beach and pool. The secluded outdoor hot tub and shower, connected to the indoor shower, were incredible and something we used every single day. We thought we would use the upstairs sitting area and private pool more, but since we were so close to the beach, we ended up spending most of our time there instead. The villa is about 0.9 miles from the main hotel, but it’s easy to get around using the bikes provided with the villa or by taking the shuttle. What a place! We typically stay at Fairmont hotels, but having a private villa instead of just a beautiful hotel room is something that would definitely bring us back again. The staff were all so kind, helpful and spoke English well. Banyan Tree truly has a warm and friendly team. The only thing to keep in mind is that food and drinks are expensive onsite. If you want a good, inexpensive meal, you’ll need to drive about 25 minutes into town. Just be prepared to spend as much—or even more—on food and drinks as you would at a five-star resort in Hawaii.
Truly a five-star resort! Our room was amazing—always clean, comfortable, and beautifully maintained. We loved the upgrade that put us just 100 yards from the beach and pool. The secluded outdoor hot tub and shower, connected to the indoor shower, were incredible and something we used every single day. We thought we would use the upstairs sitting area and private pool more, but since we were so close to the beach, we ended up spending most of our time there instead. The villa is about 0.9 miles from the main hotel, but it’s easy to get around using the bikes provided with the villa or by taking the shuttle. What a place! We typically stay at Fairmont hotels, but having a private villa instead of just a beautiful hotel room is something that would definitely bring us back again. The staff were all so kind, helpful and spoke English well. Banyan Tree truly has a warm and friendly team. The only thing to keep in mind is that food and drinks are expensive onsite. If you want a good, inexpensive meal, you’ll need to drive about 25 minutes into town. Just be prepared to spend as much—or even more—on food and drinks as you would at a five-star resort in Hawaii.
10
Johnny Marshall
16 de jan. de 2025
·
A estadia foi de 7 noites
Really private and safe.
Really private and safe.
10
Unji
11 de nov. de 2025
·
A estadia foi de 3 noites
Igor and Rafael and the entire Banyan Tree staff went out of their way to make sure we had a great trip despite some unforeseen issues with the renovations of our room. The management went above and beyond to save our stay and keep us and our entire group together even though some of us had to be relocated. Igor could give a masterclass in great hospitality. Note for anyone considering staying here- it was challenging to get in touch with the hotel until we got onsite. It’s a pretty massive property and not walkable. 10 minute Golf carts ride and 20 minute bike rides are the only way to get around from rooms to restaurants to beach. Thank you to the Banyan Tree staff.
Igor and Rafael and the entire Banyan Tree staff went out of their way to make sure we had a great trip despite some unforeseen issues with the renovations of our room. The management went above and beyond to save our stay and keep us and our entire group together even though some of us had to be relocated. Igor could give a masterclass in great hospitality. Note for anyone considering staying here- it was challenging to get in touch with the hotel until we got onsite. It’s a pretty massive property and not walkable. 10 minute Golf carts ride and 20 minute bike rides are the only way to get around from rooms to restaurants to beach. Thank you to the Banyan Tree staff.
10
HERNAN
9 de mar. de 2024
·
A estadia foi de 2 noites
Me gusto que estaba sobre la playa.
Me gusto que estaba sobre la playa.
10
Saurabh
26 de abr. de 2025
·
A estadia foi de 2 noites
The property is an amazing mix of beach and the tropical lagoons. There is a great nature trail the goes around Mayakoba and is excellent for walking and cycling.
The property is an amazing mix of beach and the tropical lagoons. There is a great nature trail the goes around Mayakoba and is excellent for walking and cycling.
10
Alberto
21 de abr. de 2025
·
A estadia foi de 4 noites
Lugar muy tranquilo para descansar. El personal del hotel hizo la estancia muy agradable
Lugar muy tranquilo para descansar. El personal del hotel hizo la estancia muy agradable
8
Ted
4 de mar. de 2025
·
A estadia foi de 5 noites
Deferred maintenance. Pool lights wiring very visible in the pool. Villas seemed dated and deferred maintenance. Bike paths were narrow and dangerous to share with speeding golf carts with staff members. And unknown hidden tax per person per room for eco tax.
Deferred maintenance. Pool lights wiring very visible in the pool. Villas seemed dated and deferred maintenance. Bike paths were narrow and dangerous to share with speeding golf carts with staff members. And unknown hidden tax per person per room for eco tax.
10
EDUARDO
26 de mai. de 2023
·
A estadia foi de 2 noites
El cuarto es una casita gigantesca con su propia alberca bastante grande y un jardín. Total privacidad. No me gusto que la playa estaba muy lejos de mi cuarto, tenias que tomar un carrito como 10 minutos... tambien no me encanto su club de playa., muy apretado el espacio... y lo que si no me gusto nada fue que tienen una supuesta alberca "tranquila" pero de repente llegaron cinco estadounidenses a consumir del bar con un escíndalo y el bar puso musica de RAP a todo volumen... vaya con la "alberca tranquila"; no hay políticas?
El cuarto es una casita gigantesca con su propia alberca bastante grande y un jardín. Total privacidad. No me gusto que la playa estaba muy lejos de mi cuarto, tenias que tomar un carrito como 10 minutos... tambien no me encanto su club de playa., muy apretado el espacio... y lo que si no me gusto nada fue que tienen una supuesta alberca "tranquila" pero de repente llegaron cinco estadounidenses a consumir del bar con un escíndalo y el bar puso musica de RAP a todo volumen... vaya con la "alberca tranquila"; no hay políticas?
10
Claudio
19 de jul. de 2025
·
A estadia foi de 7 noites
Absolutely amazing Resort! Best Location in Mayakoba. Quiet, friendly staff and delicious food.
Absolutely amazing Resort! Best Location in Mayakoba. Quiet, friendly staff and delicious food.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
Os hóspedes elogiam vários locais — frequentemente Saffron — e muitos apreciam a comida em geral, mas uma reclamação recorrente é o preço muito alto. As avaliações sobre qualidade e velocidade são mistas, com algum serviço lento e pratos sem graça, juntamente com refeições e cafés da manhã excelentes.
Avaliações dos hóspedes relacionadas
10
Stephen
9 de fev. de 2025
·
A estadia foi de 3 noites
Incredible personalized Service . Great Food. Wines were a little overrated. Espectacular Pool beach. Nice Ocean Front Room. Bottles of water should be change for another cap system. The rest was great
Incredible personalized Service . Great Food. Wines were a little overrated. Espectacular Pool beach. Nice Ocean Front Room. Bottles of water should be change for another cap system. The rest was great
10
Alan
21 de nov. de 2025
·
A estadia foi de 7 noites
Truly a five-star resort! Our room was amazing—always clean, comfortable, and beautifully maintained. We loved the upgrade that put us just 100 yards from the beach and pool. The secluded outdoor hot tub and shower, connected to the indoor shower, were incredible and something we used every single day. We thought we would use the upstairs sitting area and private pool more, but since we were so close to the beach, we ended up spending most of our time there instead. The villa is about 0.9 miles from the main hotel, but it’s easy to get around using the bikes provided with the villa or by taking the shuttle. What a place! We typically stay at Fairmont hotels, but having a private villa instead of just a beautiful hotel room is something that would definitely bring us back again. The staff were all so kind, helpful and spoke English well. Banyan Tree truly has a warm and friendly team. The only thing to keep in mind is that food and drinks are expensive onsite. If you want a good, inexpensive meal, you’ll need to drive about 25 minutes into town. Just be prepared to spend as much—or even more—on food and drinks as you would at a five-star resort in Hawaii.
Truly a five-star resort! Our room was amazing—always clean, comfortable, and beautifully maintained. We loved the upgrade that put us just 100 yards from the beach and pool. The secluded outdoor hot tub and shower, connected to the indoor shower, were incredible and something we used every single day. We thought we would use the upstairs sitting area and private pool more, but since we were so close to the beach, we ended up spending most of our time there instead. The villa is about 0.9 miles from the main hotel, but it’s easy to get around using the bikes provided with the villa or by taking the shuttle. What a place! We typically stay at Fairmont hotels, but having a private villa instead of just a beautiful hotel room is something that would definitely bring us back again. The staff were all so kind, helpful and spoke English well. Banyan Tree truly has a warm and friendly team. The only thing to keep in mind is that food and drinks are expensive onsite. If you want a good, inexpensive meal, you’ll need to drive about 25 minutes into town. Just be prepared to spend as much—or even more—on food and drinks as you would at a five-star resort in Hawaii.
10
Sophie
31 de jan. de 2023
·
A estadia foi de 3 noites
The resort and the service were outstanding. The villas are spacious and super private. We will definitely go back again!
The resort and the service were outstanding. The villas are spacious and super private. We will definitely go back again!
6
Stephanie
4 de jun. de 2025
·
A estadia foi de 5 noites
Property was unique, however restaurant food wasn’t great. Breakfast was less than 3 star quality and very over priced. Customer service was terrible and maintenance in the villas was horrendous. Our showers and bathrooms upstairs and downstairs all stopped working and there were major leaks throughout the villas. Housekeeping would see it as well. The manger’s didn’t say anything to us until we complained finally. The manager offered a room to shower and use bathroom in that was also not suitable but we got to at least shower and brush our teeth. We had 3 young children with us as well. We would never recommend or stay here again. We spent a total of 20k from bill to the food and drink costs for only 4 days. Only for them to accommodate one night free and breakfast.
Property was unique, however restaurant food wasn’t great. Breakfast was less than 3 star quality and very over priced. Customer service was terrible and maintenance in the villas was horrendous. Our showers and bathrooms upstairs and downstairs all stopped working and there were major leaks throughout the villas. Housekeeping would see it as well. The manger’s didn’t say anything to us until we complained finally. The manager offered a room to shower and use bathroom in that was also not suitable but we got to at least shower and brush our teeth. We had 3 young children with us as well. We would never recommend or stay here again. We spent a total of 20k from bill to the food and drink costs for only 4 days. Only for them to accommodate one night free and breakfast.
8
Maria Victoria
9 de jun. de 2025
·
A estadia foi de 6 noites
The hotel was in construction and we were not told about this when we booked it. It was inconvenient since there were workers all around the property, one day we even had walk around toilets that were on the side of the road from the renovation of other villas. The food was VERY expensive and I do not believe it was good enough for the price... I mean, there was not one single meal that was under 100 dollars and the value was no 100 dollars. The restaurant that was supposed to be wonderful - Zafron - served us squid that was gummy and they did not even have the lychee ice cream. Honestly, the food was a let down. The last night we went to Casa de Lago in the Rosewood Hotel next door... wow. There was no restaurant in the entire Banyan hotel that was wow, I feel they need to work on their food and their restaurants, all areas of the hotel feel like they are hallways to another area, and restaurants have no personality. Also, we went to the pool, and for instance, there were glasses left on the side of the pool that were not picked up by the waiters. The service of the people of the front desk was very good, and overall all workers were kind and very helpful. Our villa smelled like sewage. There was a problem with the bathroom and it smelled like sewage all the time we stayed there. That was a complete let down. They tried masking it with other smells, but it was very disappointing. If you want to stay at Mayakoba, I would recommend you go to Rosewood instead.
The hotel was in construction and we were not told about this when we booked it. It was inconvenient since there were workers all around the property, one day we even had walk around toilets that were on the side of the road from the renovation of other villas. The food was VERY expensive and I do not believe it was good enough for the price... I mean, there was not one single meal that was under 100 dollars and the value was no 100 dollars. The restaurant that was supposed to be wonderful - Zafron - served us squid that was gummy and they did not even have the lychee ice cream. Honestly, the food was a let down. The last night we went to Casa de Lago in the Rosewood Hotel next door... wow. There was no restaurant in the entire Banyan hotel that was wow, I feel they need to work on their food and their restaurants, all areas of the hotel feel like they are hallways to another area, and restaurants have no personality. Also, we went to the pool, and for instance, there were glasses left on the side of the pool that were not picked up by the waiters. The service of the people of the front desk was very good, and overall all workers were kind and very helpful. Our villa smelled like sewage. There was a problem with the bathroom and it smelled like sewage all the time we stayed there. That was a complete let down. They tried masking it with other smells, but it was very disappointing. If you want to stay at Mayakoba, I would recommend you go to Rosewood instead.
10
Rhondalyn
13 de out. de 2025
·
A estadia foi de 6 noites
The property, services and staff was excellent. we felt quite safe in myakoba. The spa was amazing. The food at saffron did not disappoint.The only issue was the mosquitoes at dawn and dusk. Our concierge, Juan was particularly attentive, and we felt his absence when he went on vacation.
The property, services and staff was excellent. we felt quite safe in myakoba. The spa was amazing. The food at saffron did not disappoint.The only issue was the mosquitoes at dawn and dusk. Our concierge, Juan was particularly attentive, and we felt his absence when he went on vacation.
8
Kari
21 de abr. de 2024
·
A estadia foi de 1 noite
We have stayed at this property at least 6 times. The first time in around 2016 was incredible. However, the service and food just keep getting worse. The best food is at the beach. The remainder of the food is extremely over priced with little variety and when it does arrive it is not good. We paid close to $100 for a seafood pasta that was terrible to say the least. The bikes are scarce to find and are not in good or safe condition and the side walks need repair as they make bike riding unsafe. I had an accident on a bike at the hotel, broke my nose and wrist. It took forever to get assistance. The guest relations did then move us to a larger room for the rest of the trip so our adult children could visit with us in comfort so that was helpful. We love the location of this hotel but not sure if we would go back again due to complete lack of service and terrible expensive food.
We have stayed at this property at least 6 times. The first time in around 2016 was incredible. However, the service and food just keep getting worse. The best food is at the beach. The remainder of the food is extremely over priced with little variety and when it does arrive it is not good. We paid close to $100 for a seafood pasta that was terrible to say the least. The bikes are scarce to find and are not in good or safe condition and the side walks need repair as they make bike riding unsafe. I had an accident on a bike at the hotel, broke my nose and wrist. It took forever to get assistance. The guest relations did then move us to a larger room for the rest of the trip so our adult children could visit with us in comfort so that was helpful. We love the location of this hotel but not sure if we would go back again due to complete lack of service and terrible expensive food.
8
Kari
21 de abr. de 2024
·
A estadia foi de 3 noites
This was our 2nd stay at the Banyan tree. We love the location and hotel. Service however is not good unless you complain. The service at the restaurants, especially at the beach restaurant, is lacking and food takes forever to receive. Be sure to pick a package that includes breakfast as it is a fortune otherwise.
This was our 2nd stay at the Banyan tree. We love the location and hotel. Service however is not good unless you complain. The service at the restaurants, especially at the beach restaurant, is lacking and food takes forever to receive. Be sure to pick a package that includes breakfast as it is a fortune otherwise.
10
Patrick
8 de ago. de 2024
·
A estadia foi de 5 noites
Amazing property , beautiful surroundings and attentive staff. This resort feels very quiet and remote - perfect for a relaxing vacation. Food is absolutely amazing - .especially Saffron. Highly recommend
Amazing property , beautiful surroundings and attentive staff. This resort feels very quiet and remote - perfect for a relaxing vacation. Food is absolutely amazing - .especially Saffron. Highly recommend
10
Claudio
19 de jul. de 2025
·
A estadia foi de 7 noites
Absolutely amazing Resort! Best Location in Mayakoba. Quiet, friendly staff and delicious food.
Absolutely amazing Resort! Best Location in Mayakoba. Quiet, friendly staff and delicious food.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
10
daniel
11 de jun. de 2022
·
A estadia foi de 3 noites
Excelente
Excelente
10
Carlos
há 4 dias
·
A estadia foi de 4 noites
Una atención impecable un hotel para dejarse consentir.
Una atención impecable un hotel para dejarse consentir.
10
Karla
há 3 semanas
·
A estadia foi de 2 noites
El hotel, la atención valen completamente la pena!
El hotel, la atención valen completamente la pena!
10
Christian
15 de ago. de 2026
·
A estadia foi de 5 noites
Instalaciones muy bien mantenidas , excelente privacidad , ambiente , el personal muy amable . Muy buenos restaurantes La arquitectura del lobby y restaurante impresionante
Instalaciones muy bien mantenidas , excelente privacidad , ambiente , el personal muy amable . Muy buenos restaurantes La arquitectura del lobby y restaurante impresionante
10
Francisco E
7 de ago. de 2026
·
A estadia foi de 2 noites
En el Safron comimos mejor que en Tailandia, que comida!!! El campo de golf está impecable, y la atención de todo el personal es muy esmerada
En el Safron comimos mejor que en Tailandia, que comida!!! El campo de golf está impecable, y la atención de todo el personal es muy esmerada
Políticas da propriedade
Check-in
Check-out
De 15:00 a 00:00
Antes das 12:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-09-17: 817.2152958389283USD
- 2026-09-18: 805.1371434310914USD
- 2026-09-19: 805.1371434310914USD
- 2026-09-20: 633.9636688293458USD
- 2026-09-21: 606.3152930145264USD
- 2026-09-22: 678.1150748199464USD
- 2026-09-23: 697.8465719192506USD
- 2026-09-24: 770.4746435440064USD
- 2026-09-25: 770.4746435440064USD
- 2026-09-26: 779.3117897964478USD
- 2026-09-27: 693.1914346252443USD
- 2026-09-28: 628.9985533172608USD
- 2026-09-29: 487.9215118858338USD
- 2026-09-30: 770.4746435440064USD
- 2026-10-01: 770.4746435440064USD
- 2026-10-02: 770.4746435440064USD
- 2026-10-03: 770.4746435440064USD
- 2026-10-04: 706.8007043014527USD
- 2026-10-05: 708.7905192810059USD
- 2026-10-06: 702.4025161834718USD
- 2026-10-07: 571.4935658981324USD
- 2026-10-08: 568.6007160690308USD
- 2026-10-09: 751.9041812438966USD
- 2026-10-10: 780.4237184417725USD
- 2026-10-11: 753.5612512435914USD
- 2026-10-12: 714.4300913543702USD
- 2026-10-13: 718.739594178772USD
- 2026-10-14: 718.739594178772USD
- 2026-10-15: 778.4339034622193USD
- 2026-10-16: 778.4339034622193USD
- 2026-10-17: 716.7497791992188USD
- 2026-10-18: 719.7344666427613USD
- 2026-10-19: 719.7344666427613USD
- 2026-10-20: 718.739594178772USD
- 2026-10-21: 718.739594178772USD
- 2026-10-22: 818.2301330017091USD
- 2026-10-23: 863.0008649642945USD
- 2026-10-24: 888.8683896469117USD
- 2026-10-25: 888.8683896469117USD
- 2026-10-26: 888.8683896469117USD
- 2026-10-27: 897.0897825576783USD
- 2026-10-28: 742.617303881836USD
- 2026-10-29: 719.7344666427613USD
- 2026-10-30: 718.739594178772USD
- 2026-10-31: 716.7497791992188USD
- 2026-11-01: 743.0948454666138USD
- 2026-11-02: 751.5714362640382USD
- 2026-11-03: 751.5714362640382USD
- 2026-11-04: 743.8769012466431USD
- 2026-11-05: 861.0110499847412USD
- 2026-11-06: 896.3759570114137USD
- 2026-11-07: 888.8683896469117USD
- 2026-11-08: 738.6376739227295USD
- 2026-11-09: 738.6376739227295USD
- 2026-11-10: 738.6376739227295USD
- 2026-11-11: 800.32179818573USD
- 2026-11-12: 861.0110499847412USD
- 2026-11-13: 861.0110499847412USD
- 2026-11-14: 861.0110499847412USD
- 2026-11-15: 760.0390604598999USD
- 2026-11-16: 775.0289766220094USD
- 2026-11-17: 772.1737444885255USD
Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática. O cartão de crédito utilizado para a reserva deverá ser apresentado pelo titular no momento do check-in
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia e um cartão de crédito para a eventualidade de despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- O nome que consta do cartão de crédito usado no momento do registo de entrada para pagamento de despesas adicionais deverá ser o nome principal na reserva do quarto
- Este alojamento aceita cartões de crédito, cartões de débito e numerário
- O alojamento dispõe dos seguintes elementos de segurança: extintor, detetor de fumo, sistema de segurança e kit de primeiros socorros.
- Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
- Nota: as normas culturais e as políticas aplicáveis aos clientes poderão variar consoante o país e o alojamento. As políticas apresentadas são fornecidas pelo alojamento.
- Terá de efetuar uma reserva se quiser jogar golfe, desfrutar de massagens ou aceder a tratamentos de spa. As reservas podem ser efetuadas contactando Este hotel antes da chegada, de acordo com as informações na confirmação de reserva.
- O alojamento permite a estadia grátis de 1 criança com idade igual ou inferior a 12 anos, desde que ocupe o mesmo quarto que os pais ou responsáveis e utilize as camas existentes.
- Apenas é permitido o acesso aos quartos a clientes registados.
- Os clientes deverão contactar diretamente o alojamento no sentido de organizar a estadia dos seus animais de estimação, utilizando para tal as informações de contacto que constam na sua confirmação de reserva (haverá lugar a custos adicionais, devidamente discriminados na secção "Taxas").
- Tarifa de pequeno-almoço buffet: 56.8 USD por adulto e 28.4 USD por criança (valores aproximados)
- Estadia de animais de estimação: 60 USD por animal, por estadia
- Os animais de serviço estão isentos de taxas
A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.
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Estacionamento
Serviço de transporte ao aeroporto
Restaurante
Piscina
Centro de negócios
Serviço de quartos
Serviços
Centro de negócios
Balcão de turismo
Limpeza a seco
Babysitting/Serviço para crianças
Serviços de limpeza
Instalações para banquetes
Câmbio de moeda
Cofre
Caixa ATM/Multibanco
Aluguer de bicicletas
Depósito de bagagem
Lavagem de roupa própria
24-Hour Front Desk
Concierge Services
Atividades
Piscina
Campos de ténis
Praia privada
Jardim
Campo de golfe (na proximidade)
Praia (na proximidade)
Andar de bicicleta
Pesca
Parque infantil
Piscina exterior
Bicycle Tour Information
Pool (Infinity)
Mobiliário de exterior
Pool (Seasonal Outdoor)
Terraço
Fitness Center (nearby)
Geral
Serviço de quartos
Restaurante
Quartos de não fumadores
Sauna
Banheira de hidromassagem/Jacúzi
Banho turco
Massagem
Spa/Health club
Cabeleireiro/Salão de beleza
Tratamentos corporais
Tratamentos de beleza
Clube para crianças
Bar junto à piscina
Pequeno-almoço no quarto
Quarto para pessoas com alergia
Sala familiar
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Estacionamento
Estacionamento
Serviço de transporte ao aeroporto
Serviço de estacionamento
Estacionamento gratuito
Parking Onsite
Internet
Wi-fi gratuito