Banyan Tree Mayakoba
US$ 563
/ noite
Média para setembro
Selecione datas para ver preços e disponibilidade
US$ 563
/ noite
Média para setembro
Média de preços por mês
Em Banyan Tree Mayakoba, a diária custa em média US$ 563 no mês mais barato (setembro) e US$ 1.533 no mês mais caro (dezembro), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 1.272 |
| fevereiro | US$ 1.116 |
| março | US$ 1.101 |
| abril | US$ 1.171 |
| maio | US$ 864 |
| junho | US$ 568 |
| julho | US$ 565 |
| agosto | US$ 601 |
| setembro | US$ 563 |
| outubro | US$ 777 |
| novembro | US$ 822 |
| dezembro | US$ 1.533 |
J
F
M
A
M
J
J
A
set. · US$ 563
S
O
N
D
Mais caro: dezembro (aprox. US$ 1.533)
Mais barato: setembro (aprox. US$ 563)
Sobre esta propriedade
Presenteie-se com uma visita ao spa, que oferece massagens, tratamentos para o corpo e tratamentos faciais. Nos dias ensolarados, você tem a opção de jogar uma partida de golfe ou passar o dia na praia particular, aproveitando o bom tempo. ...
Comodidades
Presenteie-se com uma visita ao spa, que oferece massagens, tratamentos para o corpo e tratamentos faciais. Nos dias ensolarados, você tem a opção de jogar uma partida de golfe ou passar o dia na praia particular, aproveitando o bom tempo. Este hotel oferece comodidades como Wi-Fi de cortesia, serviços de concierge e serviço de babá (sobretaxa).
Comodidades
As comodidades presentes incluem um business center 24 horas, check-in expresso e check-out expresso. Hotel possui um espaço de 308 metros quadrados, contendo espaço para conferência e 4 salas de reunião, e é o local ideal para quem está planejando eventos em Playa del Carmen. Estacionamento grátis com manobrista está disponível no local.
Jantar
Saboreie pratos da culinária internacional no Sands Beach Club, um restaurante onde você pode admirar a vista para o mar ou se hospedar no local e aproveitar o serviço de quarto 24 horas. Relaxe com uma bebida refrescante em um bar na praia, um bar ao lado da piscina ou um dos 3 bares/lounges. Há café da manhã (buffet) disponível diariamente, entre 7h e 11h, mediante uma taxa.
Quartos
Sinta-se em casa em um de nossos 161 quartos com frigobares e máquinas de café expresso. Sua cama apresenta edredons de pluma e roupas de cama premium. Os quartos possuem varandas ou pátios mobiliados particulares. Nos quartos, você encontra smart TVs 50 polegadas com canais digitais para a sua diversão, além de Wi-Fi de cortesia para navegar na web. Banheiros apresentam chuveiros com chuveiros com efeito de chuva e produtos de toalete de cortesia.
Localização
Perto do oceano, Banyan Tree Mayakoba em Playa del Carmen fica a 15 minutos de carro de Campo de golfe El Camaleón Mayakoba e de Quinta Avenida. Este hotel na praia fica a 18,9 km de Parque Temático Ecológico Xcaret.
Lugares próximos
Campo de golfe El Camaleón Mayakoba(1.3 milhas)
Chun-Zumbul (local de mergulho)(1.6 milhas)
Gran Coyote Golf(2.2 milhas)
Praia Xcalacoco(3 milhas)
Parque Ecológico Tres Rios(3.6 milhas)
Plaza 28 de Julio(4.4 milhas)
Igreja de Guadalupe(4.6 milhas)
Praia Punta Esmeralda(4.7 milhas)
Temazcal Natura(5.1 milhas)
Playa 88(5.4 milhas)
Praia principal de Playa del Carmen(5.4 milhas)
Playa Avenida Colosio(5.5 milhas)
Mario Villanueva Madrid(5.6 milhas)
Plaza las Americas(6 milhas)
Super Chedraui Selecto Avenida 10(6.1 milhas)
Aeroporto Internacional de Cozumel (CZM)(27 milhas)
Aeroporto Internacional de Cancún (CUN)(31.6 milhas)
Estacionamento
Transporte de e para o aeroporto
Restaurante
Piscina
Centro de negócios
Serviço de quarto
Localização
Carretera Federal Chetumal Puerto Juarez, Playa del Carmen, Estado de Quintana Roo, México
Campo de golfe El Camaleón Mayakoba (1.3 milhas)
Chun-Zumbul (local de mergulho) (1.6 milhas)
Gran Coyote Golf (2.2 milhas)
Praia Xcalacoco (3 milhas)
Parque Ecológico Tres Rios (3.6 milhas)
Plaza 28 de Julio (4.4 milhas)
Opções de quarto
9
Harmony Three-Bedroom Beachfront Pool
Detalhes do quarto
1 Cama De Casal Extragrande
e 2 Camas De Solteiro
Acomoda 6
5856 ft²
Varanda ou pátioÁrea de refeição separadaAr condicionadoWi-Fi (gratuito)Camas dobráveis ou extras (gratuitas)Piscina privativa
7
Bliss Pool Villa
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 2
2863 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Camas dobráveis ou extras (gratuitas)Piscina privativa
7
Beachfront Lanai Pool Suite -King
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 2
1894 ft²
Varanda ou pátioÁrea de refeição separadaAr condicionadoWi-Fi (gratuito)Camas dobráveis ou extras (gratuitas)Piscina de mergulho
7
Beachfront Terrace Pool Suite
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 2
1765 ft²
Varanda ou pátioÁrea de refeição separadaAr condicionadoWi-Fi (gratuito)Camas dobráveis ou extras (gratuitas)Piscina de mergulho
14
Three-Bedroom Family Residence
Detalhes do quarto
2 Camas De Casal Extragrandes
e 2 Camas De Solteiro
Acomoda 6
4198 ft²
Varanda ou pátioÁrea de refeição separadaAr condicionadoWi-Fi (gratuito)Camas dobráveis ou extras (gratuitas)Piscina privativa
5
Oceanfront Veranda Pool Suite - King
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 2
1711 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Camas dobráveis ou extras (gratuitas)Piscina de mergulho
5
Wellbeing Sanctuary Pool Villa - King
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 2
3914 ft²
Varanda ou pátioÁrea de refeição separadaAr condicionadoWi-Fi (gratuito)Camas dobráveis ou extras (gratuitas)
6
Oceanfront Veranda Pool Suite - Queen
Detalhes do quarto
2 Camas De Casal Grandes
Acomoda 2
1711 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Camas dobráveis ou extras (gratuitas)Piscina de mergulho
5
Serenity Two Bedroom Pool Villa
Detalhes do quarto
1 Cama De Casal Extragrande
e 2 Camas De Solteiro
Acomoda 4
5210 ft²
Varanda ou pátioÁrea de refeição separadaAr condicionadoWi-Fi (gratuito)Camas dobráveis ou extras (gratuitas)Piscina privativa
6
Harmony Two-Bedroom Lagoon Pool Villa
Detalhes do quarto
1 Cama De Casal Extragrande
e 2 Camas De Solteiro
Acomoda 4
5210 ft²
Varanda ou pátioÁrea de refeição separadaAr condicionadoWi-Fi (gratuito)Camas dobráveis ou extras (gratuitas)Piscina privativa
6
Oceanfront Balcony Pool Suite
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 2
1604 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Camas dobráveis ou extras (gratuitas)Piscina de mergulho
7
Lagoon & Sunset Rooftop Pool Villa
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 2
1991 ft²
Varanda ou pátioÁrea de refeição separadaAr condicionadoWi-Fi (gratuito)Camas dobráveis ou extras (gratuitas)Piscina de mergulho
4
Serenity Pool Villa
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 2
3229 ft²
Varanda ou pátioÁrea de refeição separadaAr condicionadoWi-Fi (gratuito)Camas dobráveis ou extras (gratuitas)Piscina privativa
7
Beachfront Lanai Pool Suite -Queen
Detalhes do quarto
2 Camas De Casal Grandes
Acomoda 2
1894 ft²
Varanda ou pátioÁrea de refeição separadaAr condicionadoWi-Fi (gratuito)Camas dobráveis ou extras (gratuitas)Piscina de mergulho
Avaliações dos hóspedes
9.2
Fantástico
Com base em 999 avaliações verificadas
Quem se hospeda aqui?
Negócios
4%
Casal
65%
Famílias
21%
Grupos
7%
Viajantes individuais
1%
Opinião dos hóspedes
Resumo gerado por IA com base em avaliações recentes dos hóspedes
No Banyan Tree Mayakoba, os hóspedes elogiam consistentemente o belo ambiente, imerso na natureza, e as espaçosas vilas privativas com piscinas, juntamente com um serviço caloroso e atencioso. Eles também observam que a gastronomia no local é bastante cara e que a propriedade extensa exige o uso de bicicletas ou transporte (shuttles).
Leia maisIsso foi útil?
Opinião dos hóspedes
No Banyan Tree Mayakoba, os hóspedes elogiam consistentemente o belo ambiente, imerso na natureza, e as espaçosas vilas privativas com piscinas, juntamente com um serviço caloroso e atencioso. Eles também observam que a gastronomia no local é bastante cara e que a propriedade extensa exige o uso de bicicletas ou transporte (shuttles).
Muitos destacam o ambiente tranquilo da praia e da lagoa, o excelente spa e as atividades agradáveis, como passeios de barco ou ecoturismo. As desvantagens recorrentes incluem problemas ocasionais de manutenção ou reforma, qualidade desigual dos restaurantes e ruído esporádico perto de alguns equipamentos. Espere um refúgio luxuoso e privativo com preços elevados.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Comodidades
Jardins exuberantes com piscinas privativas nas vilas, um spa bem avaliado, clube de praia e passeios de natureza/barco se destacam, com o uso de bicicletas e carrinhos de golfe para se locomover pelo grande resort. Alguns relatam manutenção da piscina ou jacuzzi, áreas de praia/piscina pequenas e interrupções devido à construção.
Avaliações dos hóspedes relacionadas
10
Kyle
22 de jan. de 2025
·
Hospedou-se por 8 noites
First class service throughout Amazing property to cycle around and experience the different areas. Sands superb. If it had a nice coffee shop it would be another level.
First class service throughout Amazing property to cycle around and experience the different areas. Sands superb. If it had a nice coffee shop it would be another level.
10
Carri
31 de jul. de 2025
·
Hospedou-se por 4 noites
Wonderful property. Very private and spacious. We loved the private heated pool!
Wonderful property. Very private and spacious. We loved the private heated pool!
10
Alan
21 de nov. de 2025
·
Hospedou-se por 7 noites
Truly a five-star resort! Our room was amazing—always clean, comfortable, and beautifully maintained. We loved the upgrade that put us just 100 yards from the beach and pool. The secluded outdoor hot tub and shower, connected to the indoor shower, were incredible and something we used every single day. We thought we would use the upstairs sitting area and private pool more, but since we were so close to the beach, we ended up spending most of our time there instead. The villa is about 0.9 miles from the main hotel, but it’s easy to get around using the bikes provided with the villa or by taking the shuttle. What a place! We typically stay at Fairmont hotels, but having a private villa instead of just a beautiful hotel room is something that would definitely bring us back again. The staff were all so kind, helpful and spoke English well. Banyan Tree truly has a warm and friendly team. The only thing to keep in mind is that food and drinks are expensive onsite. If you want a good, inexpensive meal, you’ll need to drive about 25 minutes into town. Just be prepared to spend as much—or even more—on food and drinks as you would at a five-star resort in Hawaii.
Truly a five-star resort! Our room was amazing—always clean, comfortable, and beautifully maintained. We loved the upgrade that put us just 100 yards from the beach and pool. The secluded outdoor hot tub and shower, connected to the indoor shower, were incredible and something we used every single day. We thought we would use the upstairs sitting area and private pool more, but since we were so close to the beach, we ended up spending most of our time there instead. The villa is about 0.9 miles from the main hotel, but it’s easy to get around using the bikes provided with the villa or by taking the shuttle. What a place! We typically stay at Fairmont hotels, but having a private villa instead of just a beautiful hotel room is something that would definitely bring us back again. The staff were all so kind, helpful and spoke English well. Banyan Tree truly has a warm and friendly team. The only thing to keep in mind is that food and drinks are expensive onsite. If you want a good, inexpensive meal, you’ll need to drive about 25 minutes into town. Just be prepared to spend as much—or even more—on food and drinks as you would at a five-star resort in Hawaii.
10
Shannon
12 de mai. de 2023
·
Hospedou-se por 2 noites
The resort as usual goes the extra mile with excellent service and the staff are always incredibly helpful. The new beach club area is exceptional and the beach was immaculate! The one issue are the rooms on the older side of the property. They are in desperate need of renovation and repair. I will return in the future after the rooms have been done.
The resort as usual goes the extra mile with excellent service and the staff are always incredibly helpful. The new beach club area is exceptional and the beach was immaculate! The one issue are the rooms on the older side of the property. They are in desperate need of renovation and repair. I will return in the future after the rooms have been done.
10
Abraham Aron
8 de ago. de 2025
·
Hospedou-se por 3 noites
Great place loved it had our own pool and private outdoors area with a lake view. Was unbelievable!!
Great place loved it had our own pool and private outdoors area with a lake view. Was unbelievable!!
10
Rhondalyn
13 de out. de 2025
·
Hospedou-se por 6 noites
The property, services and staff was excellent. we felt quite safe in myakoba. The spa was amazing. The food at saffron did not disappoint.The only issue was the mosquitoes at dawn and dusk. Our concierge, Juan was particularly attentive, and we felt his absence when he went on vacation.
The property, services and staff was excellent. we felt quite safe in myakoba. The spa was amazing. The food at saffron did not disappoint.The only issue was the mosquitoes at dawn and dusk. Our concierge, Juan was particularly attentive, and we felt his absence when he went on vacation.
10
Saurabh
26 de abr. de 2025
·
Hospedou-se por 2 noites
The property is an amazing mix of beach and the tropical lagoons. There is a great nature trail the goes around Mayakoba and is excellent for walking and cycling.
The property is an amazing mix of beach and the tropical lagoons. There is a great nature trail the goes around Mayakoba and is excellent for walking and cycling.
10
Daniel
3 de jul. de 2024
·
Hospedou-se por 3 noites
We were upgraded to the oceanfront villa. The area and rooms were stunning. Roger at the water sports area was amazing. Enjoyed using the paddle boards and kayaks.
We were upgraded to the oceanfront villa. The area and rooms were stunning. Roger at the water sports area was amazing. Enjoyed using the paddle boards and kayaks.
10
Kevin
7 de jul. de 2024
·
Hospedou-se por 7 noites
Gorgeous private villas with spacious patio and pool, opportunities for private dinners on a boat down the river or on the beach or in your villa by your pool, group party dinners that you meet new people with live music, excellent service always one step before you at your room, restaurants, beach, spa, gym, anywhere you turn the staff has prepared anything you need discreetly and perfectly! Our second time there, already planning our next!
Gorgeous private villas with spacious patio and pool, opportunities for private dinners on a boat down the river or on the beach or in your villa by your pool, group party dinners that you meet new people with live music, excellent service always one step before you at your room, restaurants, beach, spa, gym, anywhere you turn the staff has prepared anything you need discreetly and perfectly! Our second time there, already planning our next!
10
Amro khaled hamada
20 de set. de 2024
·
Hospedou-se por 5 noites
My new goal is to visit all banyan trees, but the Mayakoba branch is spectacular. The lobby is straight out of a movie and the staff are super friendly and attentive. The rooms were clean and when he a small ant problem, the room service cleared them all out withtin the hour. The restaurants and the boat tours were all fantastic. The private pools are heated and honestly made our trip even more enjoyable as we were able to swim anytime without needing the sun to keep us warm. The only thing that was not up to par and im really nitpicking here is that the private pools in the villa could use more upkeep as the weeds are growing between the tiles. Amazing property, and the enclosed gated area is open to all guests to explore
My new goal is to visit all banyan trees, but the Mayakoba branch is spectacular. The lobby is straight out of a movie and the staff are super friendly and attentive. The rooms were clean and when he a small ant problem, the room service cleared them all out withtin the hour. The restaurants and the boat tours were all fantastic. The private pools are heated and honestly made our trip even more enjoyable as we were able to swim anytime without needing the sun to keep us warm. The only thing that was not up to par and im really nitpicking here is that the private pools in the villa could use more upkeep as the weeds are growing between the tiles. Amazing property, and the enclosed gated area is open to all guests to explore
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Limpeza
Os quartos e vilas são frequentemente descritos como muito limpos e bem conservados. No entanto, várias avaliações citam falhas de manutenção ou limpeza, como odores de esgoto, áreas de piscina sujas ou envelhecidas, vazamentos e itens que não são removidos prontamente.
Avaliações dos hóspedes relacionadas
6
james
4 de mar. de 2025
·
Hospedou-se por 3 noites
This place used to be absolutely great but is going downhill hot tubs not working, tiles off of pool and hot tub, pool, dirty, not what I expect for 2500 a night
This place used to be absolutely great but is going downhill hot tubs not working, tiles off of pool and hot tub, pool, dirty, not what I expect for 2500 a night
10
Adam
24 de mar. de 2024
·
Hospedou-se por 5 noites
Absolutely the best property I've stayed at. The grounds are unique, beautiful, serene, yet wild with nature. The décor is wonderful, every nook and cranny is tasteful and special. The lobby and all restaurants are gorgeous, outdoor spaces. The entire complex is walkable or bike-able. The beach is quite nice. Each individual casita is perfect, completely private, and immaculately maintained.
Absolutely the best property I've stayed at. The grounds are unique, beautiful, serene, yet wild with nature. The décor is wonderful, every nook and cranny is tasteful and special. The lobby and all restaurants are gorgeous, outdoor spaces. The entire complex is walkable or bike-able. The beach is quite nice. Each individual casita is perfect, completely private, and immaculately maintained.
10
Alan
21 de nov. de 2025
·
Hospedou-se por 7 noites
Truly a five-star resort! Our room was amazing—always clean, comfortable, and beautifully maintained. We loved the upgrade that put us just 100 yards from the beach and pool. The secluded outdoor hot tub and shower, connected to the indoor shower, were incredible and something we used every single day. We thought we would use the upstairs sitting area and private pool more, but since we were so close to the beach, we ended up spending most of our time there instead. The villa is about 0.9 miles from the main hotel, but it’s easy to get around using the bikes provided with the villa or by taking the shuttle. What a place! We typically stay at Fairmont hotels, but having a private villa instead of just a beautiful hotel room is something that would definitely bring us back again. The staff were all so kind, helpful and spoke English well. Banyan Tree truly has a warm and friendly team. The only thing to keep in mind is that food and drinks are expensive onsite. If you want a good, inexpensive meal, you’ll need to drive about 25 minutes into town. Just be prepared to spend as much—or even more—on food and drinks as you would at a five-star resort in Hawaii.
Truly a five-star resort! Our room was amazing—always clean, comfortable, and beautifully maintained. We loved the upgrade that put us just 100 yards from the beach and pool. The secluded outdoor hot tub and shower, connected to the indoor shower, were incredible and something we used every single day. We thought we would use the upstairs sitting area and private pool more, but since we were so close to the beach, we ended up spending most of our time there instead. The villa is about 0.9 miles from the main hotel, but it’s easy to get around using the bikes provided with the villa or by taking the shuttle. What a place! We typically stay at Fairmont hotels, but having a private villa instead of just a beautiful hotel room is something that would definitely bring us back again. The staff were all so kind, helpful and spoke English well. Banyan Tree truly has a warm and friendly team. The only thing to keep in mind is that food and drinks are expensive onsite. If you want a good, inexpensive meal, you’ll need to drive about 25 minutes into town. Just be prepared to spend as much—or even more—on food and drinks as you would at a five-star resort in Hawaii.
10
Shannon
12 de mai. de 2023
·
Hospedou-se por 2 noites
The resort as usual goes the extra mile with excellent service and the staff are always incredibly helpful. The new beach club area is exceptional and the beach was immaculate! The one issue are the rooms on the older side of the property. They are in desperate need of renovation and repair. I will return in the future after the rooms have been done.
The resort as usual goes the extra mile with excellent service and the staff are always incredibly helpful. The new beach club area is exceptional and the beach was immaculate! The one issue are the rooms on the older side of the property. They are in desperate need of renovation and repair. I will return in the future after the rooms have been done.
10
Luis antonio
1 de mar. de 2026
·
Hospedou-se por 2 noites
el hotel esta en una zona increible ,el servicio excelente las hbitaciones increibles, todo super limpio y el servicio de lujo
el hotel esta en una zona increible ,el servicio excelente las hbitaciones increibles, todo super limpio y el servicio de lujo
6
Stephanie
4 de jun. de 2025
·
Hospedou-se por 5 noites
Property was unique, however restaurant food wasn’t great. Breakfast was less than 3 star quality and very over priced. Customer service was terrible and maintenance in the villas was horrendous. Our showers and bathrooms upstairs and downstairs all stopped working and there were major leaks throughout the villas. Housekeeping would see it as well. The manger’s didn’t say anything to us until we complained finally. The manager offered a room to shower and use bathroom in that was also not suitable but we got to at least shower and brush our teeth. We had 3 young children with us as well. We would never recommend or stay here again. We spent a total of 20k from bill to the food and drink costs for only 4 days. Only for them to accommodate one night free and breakfast.
Property was unique, however restaurant food wasn’t great. Breakfast was less than 3 star quality and very over priced. Customer service was terrible and maintenance in the villas was horrendous. Our showers and bathrooms upstairs and downstairs all stopped working and there were major leaks throughout the villas. Housekeeping would see it as well. The manger’s didn’t say anything to us until we complained finally. The manager offered a room to shower and use bathroom in that was also not suitable but we got to at least shower and brush our teeth. We had 3 young children with us as well. We would never recommend or stay here again. We spent a total of 20k from bill to the food and drink costs for only 4 days. Only for them to accommodate one night free and breakfast.
8
Maria Victoria
9 de jun. de 2025
·
Hospedou-se por 6 noites
The hotel was in construction and we were not told about this when we booked it. It was inconvenient since there were workers all around the property, one day we even had walk around toilets that were on the side of the road from the renovation of other villas. The food was VERY expensive and I do not believe it was good enough for the price... I mean, there was not one single meal that was under 100 dollars and the value was no 100 dollars. The restaurant that was supposed to be wonderful - Zafron - served us squid that was gummy and they did not even have the lychee ice cream. Honestly, the food was a let down. The last night we went to Casa de Lago in the Rosewood Hotel next door... wow. There was no restaurant in the entire Banyan hotel that was wow, I feel they need to work on their food and their restaurants, all areas of the hotel feel like they are hallways to another area, and restaurants have no personality. Also, we went to the pool, and for instance, there were glasses left on the side of the pool that were not picked up by the waiters. The service of the people of the front desk was very good, and overall all workers were kind and very helpful. Our villa smelled like sewage. There was a problem with the bathroom and it smelled like sewage all the time we stayed there. That was a complete let down. They tried masking it with other smells, but it was very disappointing. If you want to stay at Mayakoba, I would recommend you go to Rosewood instead.
The hotel was in construction and we were not told about this when we booked it. It was inconvenient since there were workers all around the property, one day we even had walk around toilets that were on the side of the road from the renovation of other villas. The food was VERY expensive and I do not believe it was good enough for the price... I mean, there was not one single meal that was under 100 dollars and the value was no 100 dollars. The restaurant that was supposed to be wonderful - Zafron - served us squid that was gummy and they did not even have the lychee ice cream. Honestly, the food was a let down. The last night we went to Casa de Lago in the Rosewood Hotel next door... wow. There was no restaurant in the entire Banyan hotel that was wow, I feel they need to work on their food and their restaurants, all areas of the hotel feel like they are hallways to another area, and restaurants have no personality. Also, we went to the pool, and for instance, there were glasses left on the side of the pool that were not picked up by the waiters. The service of the people of the front desk was very good, and overall all workers were kind and very helpful. Our villa smelled like sewage. There was a problem with the bathroom and it smelled like sewage all the time we stayed there. That was a complete let down. They tried masking it with other smells, but it was very disappointing. If you want to stay at Mayakoba, I would recommend you go to Rosewood instead.
8
Ted
4 de mar. de 2025
·
Hospedou-se por 5 noites
Deferred maintenance. Pool lights wiring very visible in the pool. Villas seemed dated and deferred maintenance. Bike paths were narrow and dangerous to share with speeding golf carts with staff members. And unknown hidden tax per person per room for eco tax.
Deferred maintenance. Pool lights wiring very visible in the pool. Villas seemed dated and deferred maintenance. Bike paths were narrow and dangerous to share with speeding golf carts with staff members. And unknown hidden tax per person per room for eco tax.
10
Richard
2 de jul. de 2023
·
Hospedou-se por 8 noites
This is my 2nd time staying at the Banyan Tree and it was excellent. The service was superb as the staff go out of their way to make sure you are happy and satisfied. Additionally, the renovation down at the Sands was excellent. The only minor item I’d like to see corrected is the lack of towels provided in the bathroom. Please provide more. Additionally, the bathroom soap and body gel for the shower is terrible and doesn’t lather. However, everything else was perfect and these small nits don’t take away from the overall wonderful experience.
This is my 2nd time staying at the Banyan Tree and it was excellent. The service was superb as the staff go out of their way to make sure you are happy and satisfied. Additionally, the renovation down at the Sands was excellent. The only minor item I’d like to see corrected is the lack of towels provided in the bathroom. Please provide more. Additionally, the bathroom soap and body gel for the shower is terrible and doesn’t lather. However, everything else was perfect and these small nits don’t take away from the overall wonderful experience.
10
Amro khaled hamada
20 de set. de 2024
·
Hospedou-se por 5 noites
My new goal is to visit all banyan trees, but the Mayakoba branch is spectacular. The lobby is straight out of a movie and the staff are super friendly and attentive. The rooms were clean and when he a small ant problem, the room service cleared them all out withtin the hour. The restaurants and the boat tours were all fantastic. The private pools are heated and honestly made our trip even more enjoyable as we were able to swim anytime without needing the sun to keep us warm. The only thing that was not up to par and im really nitpicking here is that the private pools in the villa could use more upkeep as the weeds are growing between the tiles. Amazing property, and the enclosed gated area is open to all guests to explore
My new goal is to visit all banyan trees, but the Mayakoba branch is spectacular. The lobby is straight out of a movie and the staff are super friendly and attentive. The rooms were clean and when he a small ant problem, the room service cleared them all out withtin the hour. The restaurants and the boat tours were all fantastic. The private pools are heated and honestly made our trip even more enjoyable as we were able to swim anytime without needing the sun to keep us warm. The only thing that was not up to par and im really nitpicking here is that the private pools in the villa could use more upkeep as the weeds are growing between the tiles. Amazing property, and the enclosed gated area is open to all guests to explore
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Quartos
Vilas espaçosas e privativas com piscinas e áreas externas são um destaque marcante, oferecendo conforto e isolamento. Alguns hóspedes observam elementos datados ou ruído de equipamentos em algumas unidades, e um subconjunto de quartos no lado mais antigo precisa de atualizações.
Avaliações dos hóspedes relacionadas
10
Adam
24 de mar. de 2024
·
Hospedou-se por 5 noites
Absolutely the best property I've stayed at. The grounds are unique, beautiful, serene, yet wild with nature. The décor is wonderful, every nook and cranny is tasteful and special. The lobby and all restaurants are gorgeous, outdoor spaces. The entire complex is walkable or bike-able. The beach is quite nice. Each individual casita is perfect, completely private, and immaculately maintained.
Absolutely the best property I've stayed at. The grounds are unique, beautiful, serene, yet wild with nature. The décor is wonderful, every nook and cranny is tasteful and special. The lobby and all restaurants are gorgeous, outdoor spaces. The entire complex is walkable or bike-able. The beach is quite nice. Each individual casita is perfect, completely private, and immaculately maintained.
10
Carri
31 de jul. de 2025
·
Hospedou-se por 4 noites
Wonderful property. Very private and spacious. We loved the private heated pool!
Wonderful property. Very private and spacious. We loved the private heated pool!
10
Alan
21 de nov. de 2025
·
Hospedou-se por 7 noites
Truly a five-star resort! Our room was amazing—always clean, comfortable, and beautifully maintained. We loved the upgrade that put us just 100 yards from the beach and pool. The secluded outdoor hot tub and shower, connected to the indoor shower, were incredible and something we used every single day. We thought we would use the upstairs sitting area and private pool more, but since we were so close to the beach, we ended up spending most of our time there instead. The villa is about 0.9 miles from the main hotel, but it’s easy to get around using the bikes provided with the villa or by taking the shuttle. What a place! We typically stay at Fairmont hotels, but having a private villa instead of just a beautiful hotel room is something that would definitely bring us back again. The staff were all so kind, helpful and spoke English well. Banyan Tree truly has a warm and friendly team. The only thing to keep in mind is that food and drinks are expensive onsite. If you want a good, inexpensive meal, you’ll need to drive about 25 minutes into town. Just be prepared to spend as much—or even more—on food and drinks as you would at a five-star resort in Hawaii.
Truly a five-star resort! Our room was amazing—always clean, comfortable, and beautifully maintained. We loved the upgrade that put us just 100 yards from the beach and pool. The secluded outdoor hot tub and shower, connected to the indoor shower, were incredible and something we used every single day. We thought we would use the upstairs sitting area and private pool more, but since we were so close to the beach, we ended up spending most of our time there instead. The villa is about 0.9 miles from the main hotel, but it’s easy to get around using the bikes provided with the villa or by taking the shuttle. What a place! We typically stay at Fairmont hotels, but having a private villa instead of just a beautiful hotel room is something that would definitely bring us back again. The staff were all so kind, helpful and spoke English well. Banyan Tree truly has a warm and friendly team. The only thing to keep in mind is that food and drinks are expensive onsite. If you want a good, inexpensive meal, you’ll need to drive about 25 minutes into town. Just be prepared to spend as much—or even more—on food and drinks as you would at a five-star resort in Hawaii.
10
Shannon
12 de mai. de 2023
·
Hospedou-se por 2 noites
The resort as usual goes the extra mile with excellent service and the staff are always incredibly helpful. The new beach club area is exceptional and the beach was immaculate! The one issue are the rooms on the older side of the property. They are in desperate need of renovation and repair. I will return in the future after the rooms have been done.
The resort as usual goes the extra mile with excellent service and the staff are always incredibly helpful. The new beach club area is exceptional and the beach was immaculate! The one issue are the rooms on the older side of the property. They are in desperate need of renovation and repair. I will return in the future after the rooms have been done.
8
Juan
20 de dez. de 2022
·
Hospedou-se por 19.345 noites
Private Villas, asian decor very cool.... beach area below standard for riviera maya, very limited space
Private Villas, asian decor very cool.... beach area below standard for riviera maya, very limited space
10
Sophie
31 de jan. de 2023
·
Hospedou-se por 3 noites
The resort and the service were outstanding. The villas are spacious and super private. We will definitely go back again!
The resort and the service were outstanding. The villas are spacious and super private. We will definitely go back again!
10
Abraham Aron
8 de ago. de 2025
·
Hospedou-se por 3 noites
Great place loved it had our own pool and private outdoors area with a lake view. Was unbelievable!!
Great place loved it had our own pool and private outdoors area with a lake view. Was unbelievable!!
10
Tamar
27 de mai. de 2025
·
Hospedou-se por 4 noites
This was the most beautiful property I’ve ever stayed at. The villas were beautiful with a private pool, cabanas, & outdoor bath. We loved having our bikes right outside our villa to bike to the beach. The food and service was incredible.
This was the most beautiful property I’ve ever stayed at. The villas were beautiful with a private pool, cabanas, & outdoor bath. We loved having our bikes right outside our villa to bike to the beach. The food and service was incredible.
10
EDUARDO
26 de mai. de 2023
·
Hospedou-se por 2 noites
El cuarto es una casita gigantesca con su propia alberca bastante grande y un jardín. Total privacidad. No me gusto que la playa estaba muy lejos de mi cuarto, tenias que tomar un carrito como 10 minutos... tambien no me encanto su club de playa., muy apretado el espacio... y lo que si no me gusto nada fue que tienen una supuesta alberca "tranquila" pero de repente llegaron cinco estadounidenses a consumir del bar con un escíndalo y el bar puso musica de RAP a todo volumen... vaya con la "alberca tranquila"; no hay políticas?
El cuarto es una casita gigantesca con su propia alberca bastante grande y un jardín. Total privacidad. No me gusto que la playa estaba muy lejos de mi cuarto, tenias que tomar un carrito como 10 minutos... tambien no me encanto su club de playa., muy apretado el espacio... y lo que si no me gusto nada fue que tienen una supuesta alberca "tranquila" pero de repente llegaron cinco estadounidenses a consumir del bar con un escíndalo y el bar puso musica de RAP a todo volumen... vaya con la "alberca tranquila"; no hay políticas?
6
Armond
3 de fev. de 2025
·
Hospedou-se por 6 noites
The property was extremely loud. They have the pool equipment right next to your room so you can’t even sleep.
The property was extremely loud. They have the pool equipment right next to your room so you can’t even sleep.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Serviço
O serviço é amplamente elogiado por ser caloroso, atencioso e proativo, com concierges frequentemente reconhecidos e upgrades ocasionais de cortesia. Alguns relatam inconsistências, como serviço lento ou difícil de alcançar, benefícios VIP não cumpridos e coordenação irregular nos restaurantes.
Avaliações dos hóspedes relacionadas
10
Alan
21 de nov. de 2025
·
Hospedou-se por 7 noites
Truly a five-star resort! Our room was amazing—always clean, comfortable, and beautifully maintained. We loved the upgrade that put us just 100 yards from the beach and pool. The secluded outdoor hot tub and shower, connected to the indoor shower, were incredible and something we used every single day. We thought we would use the upstairs sitting area and private pool more, but since we were so close to the beach, we ended up spending most of our time there instead. The villa is about 0.9 miles from the main hotel, but it’s easy to get around using the bikes provided with the villa or by taking the shuttle. What a place! We typically stay at Fairmont hotels, but having a private villa instead of just a beautiful hotel room is something that would definitely bring us back again. The staff were all so kind, helpful and spoke English well. Banyan Tree truly has a warm and friendly team. The only thing to keep in mind is that food and drinks are expensive onsite. If you want a good, inexpensive meal, you’ll need to drive about 25 minutes into town. Just be prepared to spend as much—or even more—on food and drinks as you would at a five-star resort in Hawaii.
Truly a five-star resort! Our room was amazing—always clean, comfortable, and beautifully maintained. We loved the upgrade that put us just 100 yards from the beach and pool. The secluded outdoor hot tub and shower, connected to the indoor shower, were incredible and something we used every single day. We thought we would use the upstairs sitting area and private pool more, but since we were so close to the beach, we ended up spending most of our time there instead. The villa is about 0.9 miles from the main hotel, but it’s easy to get around using the bikes provided with the villa or by taking the shuttle. What a place! We typically stay at Fairmont hotels, but having a private villa instead of just a beautiful hotel room is something that would definitely bring us back again. The staff were all so kind, helpful and spoke English well. Banyan Tree truly has a warm and friendly team. The only thing to keep in mind is that food and drinks are expensive onsite. If you want a good, inexpensive meal, you’ll need to drive about 25 minutes into town. Just be prepared to spend as much—or even more—on food and drinks as you would at a five-star resort in Hawaii.
10
Samantha
28 de set. de 2025
·
Hospedou-se por 4 noites
Beautiful property with excellent service
Beautiful property with excellent service
10
Kaitlin
6 de out. de 2025
·
Hospedou-se por 3 noites
My favorite thing, aside from how beautiful the property is, is the absolute KINDEST staff I’ve ever experienced. They were all so genuine, helpful and sweet. They give you undivided attention with every conversation and make sure you are as comfortable as possible. The staff here is truly incredible.
My favorite thing, aside from how beautiful the property is, is the absolute KINDEST staff I’ve ever experienced. They were all so genuine, helpful and sweet. They give you undivided attention with every conversation and make sure you are as comfortable as possible. The staff here is truly incredible.
10
Unji
11 de nov. de 2025
·
Hospedou-se por 3 noites
Igor and Rafael and the entire Banyan Tree staff went out of their way to make sure we had a great trip despite some unforeseen issues with the renovations of our room. The management went above and beyond to save our stay and keep us and our entire group together even though some of us had to be relocated. Igor could give a masterclass in great hospitality. Note for anyone considering staying here- it was challenging to get in touch with the hotel until we got onsite. It’s a pretty massive property and not walkable. 10 minute Golf carts ride and 20 minute bike rides are the only way to get around from rooms to restaurants to beach. Thank you to the Banyan Tree staff.
Igor and Rafael and the entire Banyan Tree staff went out of their way to make sure we had a great trip despite some unforeseen issues with the renovations of our room. The management went above and beyond to save our stay and keep us and our entire group together even though some of us had to be relocated. Igor could give a masterclass in great hospitality. Note for anyone considering staying here- it was challenging to get in touch with the hotel until we got onsite. It’s a pretty massive property and not walkable. 10 minute Golf carts ride and 20 minute bike rides are the only way to get around from rooms to restaurants to beach. Thank you to the Banyan Tree staff.
6
Stephanie
4 de jun. de 2025
·
Hospedou-se por 5 noites
Property was unique, however restaurant food wasn’t great. Breakfast was less than 3 star quality and very over priced. Customer service was terrible and maintenance in the villas was horrendous. Our showers and bathrooms upstairs and downstairs all stopped working and there were major leaks throughout the villas. Housekeeping would see it as well. The manger’s didn’t say anything to us until we complained finally. The manager offered a room to shower and use bathroom in that was also not suitable but we got to at least shower and brush our teeth. We had 3 young children with us as well. We would never recommend or stay here again. We spent a total of 20k from bill to the food and drink costs for only 4 days. Only for them to accommodate one night free and breakfast.
Property was unique, however restaurant food wasn’t great. Breakfast was less than 3 star quality and very over priced. Customer service was terrible and maintenance in the villas was horrendous. Our showers and bathrooms upstairs and downstairs all stopped working and there were major leaks throughout the villas. Housekeeping would see it as well. The manger’s didn’t say anything to us until we complained finally. The manager offered a room to shower and use bathroom in that was also not suitable but we got to at least shower and brush our teeth. We had 3 young children with us as well. We would never recommend or stay here again. We spent a total of 20k from bill to the food and drink costs for only 4 days. Only for them to accommodate one night free and breakfast.
10
Irene
19 de fev. de 2024
·
Hospedou-se por 4 noites
We've traveled all around the world and the service is one of the best we've experienced. The grounds and rooms are beautiful. Jorge at our beach villa/lounge area was fantastic, as well as Ana Pao, our wonderful concierge. We shall return!
We've traveled all around the world and the service is one of the best we've experienced. The grounds and rooms are beautiful. Jorge at our beach villa/lounge area was fantastic, as well as Ana Pao, our wonderful concierge. We shall return!
8
Kari
21 de abr. de 2024
·
Hospedou-se por 3 noites
This was our 2nd stay at the Banyan tree. We love the location and hotel. Service however is not good unless you complain. The service at the restaurants, especially at the beach restaurant, is lacking and food takes forever to receive. Be sure to pick a package that includes breakfast as it is a fortune otherwise.
This was our 2nd stay at the Banyan tree. We love the location and hotel. Service however is not good unless you complain. The service at the restaurants, especially at the beach restaurant, is lacking and food takes forever to receive. Be sure to pick a package that includes breakfast as it is a fortune otherwise.
10
Steve
25 de fev. de 2026
·
Hospedou-se por 5 noites
Staff are incredible!
Staff are incredible!
10
Tomoyo
24 de mar. de 2025
·
Hospedou-se por 4 noites
Excellent hotel. It is the best resort we have ever visited. The only downside was that the communication between the contact person or concierge and the restaurant was not good enough. We had to confirm 5 times regarding one easy thing, and the restaurant still did not receive what we ordered. However, we would still want to come back soon.
Excellent hotel. It is the best resort we have ever visited. The only downside was that the communication between the contact person or concierge and the restaurant was not good enough. We had to confirm 5 times regarding one easy thing, and the restaurant still did not receive what we ordered. However, we would still want to come back soon.
10
Roberto
8 de out. de 2024
·
Hospedou-se por 1 noite
Property is beautiful and the suites are spectacular. Service is superb! Expedia VIP perks were not honored and utterly ignored
Property is beautiful and the suites are spectacular. Service is superb! Expedia VIP perks were not honored and utterly ignored
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Localização
Localizado nas lagoas e na praia de Mayakoba, o resort transmite uma sensação de tranquilidade, privacidade e segurança. A propriedade é extensa e em grande parte não é adequada para caminhadas; os hóspedes dependem de bicicletas ou carrinhos de golfe, e jantar fora do resort geralmente requer dirigir até a cidade.
Avaliações dos hóspedes relacionadas
10
Robert
24 de jun. de 2024
·
Hospedou-se por 4 noites
A lot of value for the money. Concept and entire Mayakoba property is fairy tale like gorgeous.
A lot of value for the money. Concept and entire Mayakoba property is fairy tale like gorgeous.
10
Alan
21 de nov. de 2025
·
Hospedou-se por 7 noites
Truly a five-star resort! Our room was amazing—always clean, comfortable, and beautifully maintained. We loved the upgrade that put us just 100 yards from the beach and pool. The secluded outdoor hot tub and shower, connected to the indoor shower, were incredible and something we used every single day. We thought we would use the upstairs sitting area and private pool more, but since we were so close to the beach, we ended up spending most of our time there instead. The villa is about 0.9 miles from the main hotel, but it’s easy to get around using the bikes provided with the villa or by taking the shuttle. What a place! We typically stay at Fairmont hotels, but having a private villa instead of just a beautiful hotel room is something that would definitely bring us back again. The staff were all so kind, helpful and spoke English well. Banyan Tree truly has a warm and friendly team. The only thing to keep in mind is that food and drinks are expensive onsite. If you want a good, inexpensive meal, you’ll need to drive about 25 minutes into town. Just be prepared to spend as much—or even more—on food and drinks as you would at a five-star resort in Hawaii.
Truly a five-star resort! Our room was amazing—always clean, comfortable, and beautifully maintained. We loved the upgrade that put us just 100 yards from the beach and pool. The secluded outdoor hot tub and shower, connected to the indoor shower, were incredible and something we used every single day. We thought we would use the upstairs sitting area and private pool more, but since we were so close to the beach, we ended up spending most of our time there instead. The villa is about 0.9 miles from the main hotel, but it’s easy to get around using the bikes provided with the villa or by taking the shuttle. What a place! We typically stay at Fairmont hotels, but having a private villa instead of just a beautiful hotel room is something that would definitely bring us back again. The staff were all so kind, helpful and spoke English well. Banyan Tree truly has a warm and friendly team. The only thing to keep in mind is that food and drinks are expensive onsite. If you want a good, inexpensive meal, you’ll need to drive about 25 minutes into town. Just be prepared to spend as much—or even more—on food and drinks as you would at a five-star resort in Hawaii.
10
Johnny Marshall
16 de jan. de 2025
·
Hospedou-se por 7 noites
Really private and safe.
Really private and safe.
10
Unji
11 de nov. de 2025
·
Hospedou-se por 3 noites
Igor and Rafael and the entire Banyan Tree staff went out of their way to make sure we had a great trip despite some unforeseen issues with the renovations of our room. The management went above and beyond to save our stay and keep us and our entire group together even though some of us had to be relocated. Igor could give a masterclass in great hospitality. Note for anyone considering staying here- it was challenging to get in touch with the hotel until we got onsite. It’s a pretty massive property and not walkable. 10 minute Golf carts ride and 20 minute bike rides are the only way to get around from rooms to restaurants to beach. Thank you to the Banyan Tree staff.
Igor and Rafael and the entire Banyan Tree staff went out of their way to make sure we had a great trip despite some unforeseen issues with the renovations of our room. The management went above and beyond to save our stay and keep us and our entire group together even though some of us had to be relocated. Igor could give a masterclass in great hospitality. Note for anyone considering staying here- it was challenging to get in touch with the hotel until we got onsite. It’s a pretty massive property and not walkable. 10 minute Golf carts ride and 20 minute bike rides are the only way to get around from rooms to restaurants to beach. Thank you to the Banyan Tree staff.
10
HERNAN
9 de mar. de 2024
·
Hospedou-se por 2 noites
Me gusto que estaba sobre la playa.
Me gusto que estaba sobre la playa.
10
Saurabh
26 de abr. de 2025
·
Hospedou-se por 2 noites
The property is an amazing mix of beach and the tropical lagoons. There is a great nature trail the goes around Mayakoba and is excellent for walking and cycling.
The property is an amazing mix of beach and the tropical lagoons. There is a great nature trail the goes around Mayakoba and is excellent for walking and cycling.
10
Alberto
21 de abr. de 2025
·
Hospedou-se por 4 noites
Lugar muy tranquilo para descansar. El personal del hotel hizo la estancia muy agradable
Lugar muy tranquilo para descansar. El personal del hotel hizo la estancia muy agradable
8
Ted
4 de mar. de 2025
·
Hospedou-se por 5 noites
Deferred maintenance. Pool lights wiring very visible in the pool. Villas seemed dated and deferred maintenance. Bike paths were narrow and dangerous to share with speeding golf carts with staff members. And unknown hidden tax per person per room for eco tax.
Deferred maintenance. Pool lights wiring very visible in the pool. Villas seemed dated and deferred maintenance. Bike paths were narrow and dangerous to share with speeding golf carts with staff members. And unknown hidden tax per person per room for eco tax.
10
EDUARDO
26 de mai. de 2023
·
Hospedou-se por 2 noites
El cuarto es una casita gigantesca con su propia alberca bastante grande y un jardín. Total privacidad. No me gusto que la playa estaba muy lejos de mi cuarto, tenias que tomar un carrito como 10 minutos... tambien no me encanto su club de playa., muy apretado el espacio... y lo que si no me gusto nada fue que tienen una supuesta alberca "tranquila" pero de repente llegaron cinco estadounidenses a consumir del bar con un escíndalo y el bar puso musica de RAP a todo volumen... vaya con la "alberca tranquila"; no hay políticas?
El cuarto es una casita gigantesca con su propia alberca bastante grande y un jardín. Total privacidad. No me gusto que la playa estaba muy lejos de mi cuarto, tenias que tomar un carrito como 10 minutos... tambien no me encanto su club de playa., muy apretado el espacio... y lo que si no me gusto nada fue que tienen una supuesta alberca "tranquila" pero de repente llegaron cinco estadounidenses a consumir del bar con un escíndalo y el bar puso musica de RAP a todo volumen... vaya con la "alberca tranquila"; no hay políticas?
10
Claudio
19 de jul. de 2025
·
Hospedou-se por 7 noites
Absolutely amazing Resort! Best Location in Mayakoba. Quiet, friendly staff and delicious food.
Absolutely amazing Resort! Best Location in Mayakoba. Quiet, friendly staff and delicious food.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Jantar
Os hóspedes elogiam vários estabelecimentos – frequentemente o Saffron – e muitos apreciam a comida em geral, mas uma reclamação recorrente são os preços muito altos. As avaliações sobre qualidade e rapidez são mistas, com serviço lento e pratos sem graça, juntamente com refeições e cafés da manhã saborosos.
Avaliações dos hóspedes relacionadas
10
Stephen
9 de fev. de 2025
·
Hospedou-se por 3 noites
Incredible personalized Service . Great Food. Wines were a little overrated. Espectacular Pool beach. Nice Ocean Front Room. Bottles of water should be change for another cap system. The rest was great
Incredible personalized Service . Great Food. Wines were a little overrated. Espectacular Pool beach. Nice Ocean Front Room. Bottles of water should be change for another cap system. The rest was great
10
Alan
21 de nov. de 2025
·
Hospedou-se por 7 noites
Truly a five-star resort! Our room was amazing—always clean, comfortable, and beautifully maintained. We loved the upgrade that put us just 100 yards from the beach and pool. The secluded outdoor hot tub and shower, connected to the indoor shower, were incredible and something we used every single day. We thought we would use the upstairs sitting area and private pool more, but since we were so close to the beach, we ended up spending most of our time there instead. The villa is about 0.9 miles from the main hotel, but it’s easy to get around using the bikes provided with the villa or by taking the shuttle. What a place! We typically stay at Fairmont hotels, but having a private villa instead of just a beautiful hotel room is something that would definitely bring us back again. The staff were all so kind, helpful and spoke English well. Banyan Tree truly has a warm and friendly team. The only thing to keep in mind is that food and drinks are expensive onsite. If you want a good, inexpensive meal, you’ll need to drive about 25 minutes into town. Just be prepared to spend as much—or even more—on food and drinks as you would at a five-star resort in Hawaii.
Truly a five-star resort! Our room was amazing—always clean, comfortable, and beautifully maintained. We loved the upgrade that put us just 100 yards from the beach and pool. The secluded outdoor hot tub and shower, connected to the indoor shower, were incredible and something we used every single day. We thought we would use the upstairs sitting area and private pool more, but since we were so close to the beach, we ended up spending most of our time there instead. The villa is about 0.9 miles from the main hotel, but it’s easy to get around using the bikes provided with the villa or by taking the shuttle. What a place! We typically stay at Fairmont hotels, but having a private villa instead of just a beautiful hotel room is something that would definitely bring us back again. The staff were all so kind, helpful and spoke English well. Banyan Tree truly has a warm and friendly team. The only thing to keep in mind is that food and drinks are expensive onsite. If you want a good, inexpensive meal, you’ll need to drive about 25 minutes into town. Just be prepared to spend as much—or even more—on food and drinks as you would at a five-star resort in Hawaii.
10
Sophie
31 de jan. de 2023
·
Hospedou-se por 3 noites
The resort and the service were outstanding. The villas are spacious and super private. We will definitely go back again!
The resort and the service were outstanding. The villas are spacious and super private. We will definitely go back again!
6
Stephanie
4 de jun. de 2025
·
Hospedou-se por 5 noites
Property was unique, however restaurant food wasn’t great. Breakfast was less than 3 star quality and very over priced. Customer service was terrible and maintenance in the villas was horrendous. Our showers and bathrooms upstairs and downstairs all stopped working and there were major leaks throughout the villas. Housekeeping would see it as well. The manger’s didn’t say anything to us until we complained finally. The manager offered a room to shower and use bathroom in that was also not suitable but we got to at least shower and brush our teeth. We had 3 young children with us as well. We would never recommend or stay here again. We spent a total of 20k from bill to the food and drink costs for only 4 days. Only for them to accommodate one night free and breakfast.
Property was unique, however restaurant food wasn’t great. Breakfast was less than 3 star quality and very over priced. Customer service was terrible and maintenance in the villas was horrendous. Our showers and bathrooms upstairs and downstairs all stopped working and there were major leaks throughout the villas. Housekeeping would see it as well. The manger’s didn’t say anything to us until we complained finally. The manager offered a room to shower and use bathroom in that was also not suitable but we got to at least shower and brush our teeth. We had 3 young children with us as well. We would never recommend or stay here again. We spent a total of 20k from bill to the food and drink costs for only 4 days. Only for them to accommodate one night free and breakfast.
8
Maria Victoria
9 de jun. de 2025
·
Hospedou-se por 6 noites
The hotel was in construction and we were not told about this when we booked it. It was inconvenient since there were workers all around the property, one day we even had walk around toilets that were on the side of the road from the renovation of other villas. The food was VERY expensive and I do not believe it was good enough for the price... I mean, there was not one single meal that was under 100 dollars and the value was no 100 dollars. The restaurant that was supposed to be wonderful - Zafron - served us squid that was gummy and they did not even have the lychee ice cream. Honestly, the food was a let down. The last night we went to Casa de Lago in the Rosewood Hotel next door... wow. There was no restaurant in the entire Banyan hotel that was wow, I feel they need to work on their food and their restaurants, all areas of the hotel feel like they are hallways to another area, and restaurants have no personality. Also, we went to the pool, and for instance, there were glasses left on the side of the pool that were not picked up by the waiters. The service of the people of the front desk was very good, and overall all workers were kind and very helpful. Our villa smelled like sewage. There was a problem with the bathroom and it smelled like sewage all the time we stayed there. That was a complete let down. They tried masking it with other smells, but it was very disappointing. If you want to stay at Mayakoba, I would recommend you go to Rosewood instead.
The hotel was in construction and we were not told about this when we booked it. It was inconvenient since there were workers all around the property, one day we even had walk around toilets that were on the side of the road from the renovation of other villas. The food was VERY expensive and I do not believe it was good enough for the price... I mean, there was not one single meal that was under 100 dollars and the value was no 100 dollars. The restaurant that was supposed to be wonderful - Zafron - served us squid that was gummy and they did not even have the lychee ice cream. Honestly, the food was a let down. The last night we went to Casa de Lago in the Rosewood Hotel next door... wow. There was no restaurant in the entire Banyan hotel that was wow, I feel they need to work on their food and their restaurants, all areas of the hotel feel like they are hallways to another area, and restaurants have no personality. Also, we went to the pool, and for instance, there were glasses left on the side of the pool that were not picked up by the waiters. The service of the people of the front desk was very good, and overall all workers were kind and very helpful. Our villa smelled like sewage. There was a problem with the bathroom and it smelled like sewage all the time we stayed there. That was a complete let down. They tried masking it with other smells, but it was very disappointing. If you want to stay at Mayakoba, I would recommend you go to Rosewood instead.
10
Rhondalyn
13 de out. de 2025
·
Hospedou-se por 6 noites
The property, services and staff was excellent. we felt quite safe in myakoba. The spa was amazing. The food at saffron did not disappoint.The only issue was the mosquitoes at dawn and dusk. Our concierge, Juan was particularly attentive, and we felt his absence when he went on vacation.
The property, services and staff was excellent. we felt quite safe in myakoba. The spa was amazing. The food at saffron did not disappoint.The only issue was the mosquitoes at dawn and dusk. Our concierge, Juan was particularly attentive, and we felt his absence when he went on vacation.
8
Kari
21 de abr. de 2024
·
Hospedou-se por 1 noite
We have stayed at this property at least 6 times. The first time in around 2016 was incredible. However, the service and food just keep getting worse. The best food is at the beach. The remainder of the food is extremely over priced with little variety and when it does arrive it is not good. We paid close to $100 for a seafood pasta that was terrible to say the least. The bikes are scarce to find and are not in good or safe condition and the side walks need repair as they make bike riding unsafe. I had an accident on a bike at the hotel, broke my nose and wrist. It took forever to get assistance. The guest relations did then move us to a larger room for the rest of the trip so our adult children could visit with us in comfort so that was helpful. We love the location of this hotel but not sure if we would go back again due to complete lack of service and terrible expensive food.
We have stayed at this property at least 6 times. The first time in around 2016 was incredible. However, the service and food just keep getting worse. The best food is at the beach. The remainder of the food is extremely over priced with little variety and when it does arrive it is not good. We paid close to $100 for a seafood pasta that was terrible to say the least. The bikes are scarce to find and are not in good or safe condition and the side walks need repair as they make bike riding unsafe. I had an accident on a bike at the hotel, broke my nose and wrist. It took forever to get assistance. The guest relations did then move us to a larger room for the rest of the trip so our adult children could visit with us in comfort so that was helpful. We love the location of this hotel but not sure if we would go back again due to complete lack of service and terrible expensive food.
8
Kari
21 de abr. de 2024
·
Hospedou-se por 3 noites
This was our 2nd stay at the Banyan tree. We love the location and hotel. Service however is not good unless you complain. The service at the restaurants, especially at the beach restaurant, is lacking and food takes forever to receive. Be sure to pick a package that includes breakfast as it is a fortune otherwise.
This was our 2nd stay at the Banyan tree. We love the location and hotel. Service however is not good unless you complain. The service at the restaurants, especially at the beach restaurant, is lacking and food takes forever to receive. Be sure to pick a package that includes breakfast as it is a fortune otherwise.
10
Patrick
8 de ago. de 2024
·
Hospedou-se por 5 noites
Amazing property , beautiful surroundings and attentive staff. This resort feels very quiet and remote - perfect for a relaxing vacation. Food is absolutely amazing - .especially Saffron. Highly recommend
Amazing property , beautiful surroundings and attentive staff. This resort feels very quiet and remote - perfect for a relaxing vacation. Food is absolutely amazing - .especially Saffron. Highly recommend
10
Claudio
19 de jul. de 2025
·
Hospedou-se por 7 noites
Absolutely amazing Resort! Best Location in Mayakoba. Quiet, friendly staff and delicious food.
Absolutely amazing Resort! Best Location in Mayakoba. Quiet, friendly staff and delicious food.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
10
daniel
11 de jun. de 2022
·
Hospedou-se por 3 noites
Excelente
Excelente
10
Carlos
há 4 dias
·
Hospedou-se por 4 noites
Una atención impecable un hotel para dejarse consentir.
Una atención impecable un hotel para dejarse consentir.
10
Karla
há 3 semanas
·
Hospedou-se por 2 noites
El hotel, la atención valen completamente la pena!
El hotel, la atención valen completamente la pena!
10
Christian
15 de ago. de 2026
·
Hospedou-se por 5 noites
Instalaciones muy bien mantenidas , excelente privacidad , ambiente , el personal muy amable . Muy buenos restaurantes La arquitectura del lobby y restaurante impresionante
Instalaciones muy bien mantenidas , excelente privacidad , ambiente , el personal muy amable . Muy buenos restaurantes La arquitectura del lobby y restaurante impresionante
10
Francisco E
7 de ago. de 2026
·
Hospedou-se por 2 noites
En el Safron comimos mejor que en Tailandia, que comida!!! El campo de golf está impecable, y la atención de todo el personal es muy esmerada
En el Safron comimos mejor que en Tailandia, que comida!!! El campo de golf está impecable, y la atención de todo el personal es muy esmerada
Políticas da propriedade
Check-in
Checkout
De 15:00 a 00:00
Antes de 12:00
Tem uma pergunta?
As respostas instantâneas de IA são baseadas em informações do hotel
Preços para próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite entre as ofertas, com impostos e taxas.
Preços em USD para 2 hóspedes, atualizados diariamente.
- 2026-09-17: 832.4503082481078USD
- 2026-09-18: 811.5055397836303USD
- 2026-09-19: 821.892150856201USD
- 2026-09-20: 663.0083044445801USD
- 2026-09-21: 607.5228807949218USD
- 2026-09-22: 678.7731168718872USD
- 2026-09-23: 701.0568295861816USD
- 2026-09-24: 770.7246069281615USD
- 2026-09-25: 836.9037151680908USD
- 2026-09-26: 823.4219123558349USD
- 2026-09-27: 756.6166740655517USD
- 2026-09-28: 659.6239085954589USD
- 2026-09-29: 494.93239938381953USD
- 2026-09-30: 841.6288071697998USD
- 2026-10-01: 867.137352428833USD
- 2026-10-02: 906.552992416809USD
- 2026-10-03: 867.5321612373046USD
- 2026-10-04: 717.5257667752074USD
- 2026-10-05: 715.3812976312865USD
- 2026-10-06: 715.3812976312865USD
- 2026-10-07: 568.6951443388366USD
- 2026-10-08: 580.276903481781USD
- 2026-10-09: 763.9902226003418USD
- 2026-10-10: 789.7244129362792USD
- 2026-10-11: 765.4199154136962USD
- 2026-10-12: 726.8186999859008USD
- 2026-10-13: 728.9631691298217USD
- 2026-10-14: 728.9631691298217USD
- 2026-10-15: 792.7982314621581USD
- 2026-10-16: 788.331790385559USD
- 2026-10-17: 721.8148452152709USD
- 2026-10-18: 720.3851524019165USD
- 2026-10-19: 730.5286694459838USD
- 2026-10-20: 721.8148452152709USD
- 2026-10-21: 720.3851524019165USD
- 2026-10-22: 794.2855969147338USD
- 2026-10-23: 866.9269138679808USD
- 2026-10-24: 914.8210625064696USD
- 2026-10-25: 1046.0181879058227USD
- 2026-10-26: 915.5359089131468USD
- 2026-10-27: 915.5359089131468USD
- 2026-10-28: 743.9748035178222USD
- 2026-10-29: 721.8148452152709USD
- 2026-10-30: 721.8148452152709USD
- 2026-10-31: 720.3851524019165USD
- 2026-11-01: 767.8861039824828USD
- 2026-11-02: 755.4407969256591USD
- 2026-11-03: 755.4407969256591USD
- 2026-11-04: 767.8861039824828USD
- 2026-11-05: 866.5123435962523USD
- 2026-11-06: 919.656734611084USD
- 2026-11-07: 1046.0181879058227USD
- 2026-11-08: 742.9811943422241USD
- 2026-11-09: 742.9811943422241USD
- 2026-11-10: 742.9811943422241USD
- 2026-11-11: 805.2435385189818USD
- 2026-11-12: 866.5123435962523USD
- 2026-11-13: 866.5123435962523USD
- 2026-11-14: 866.5123435962523USD
- 2026-11-15: 759.5640052113647USD
- 2026-11-16: 778.287010581665USD
- 2026-11-17: 763.9902226003418USD
A equipe da recepção vai receber os hóspedes no momento da chegada. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução. O cartão de crédito utilizado para fazer a reserva deve ser apresentado pelo titular no check-in
O check-in deve ser feito por alguém que tenha pelo menos 18 anos de idade.
- Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
- Um documento de identificação oficial com foto e um cartão de crédito podem ser exigidos no momento do check-in para despesas extras.
- Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
- O nome do titular do cartão de crédito utilizado no check-in para despesas extras deve ser o mesmo nome do hóspede titular utilizado na reserva do quarto
- Esta propriedade aceita cartões de crédito, cartões de débito e dinheiro.
- Os recursos de segurança disponíveis na propriedade incluem extintor de incêndio, detector de fumaça, sistema de segurança e kit de primeiros socorros
- Esta propriedade tem espaços externos, como sacadas, pátios ou terraços, que podem não ser adequados para crianças; se tiver alguma preocupação, recomendamos entrar em contato com a propriedade antes da chegada para confirmar se é possível acomodar você em um quarto adequado
- As normas culturais e políticas de hóspedes podem variar conforme o país e a propriedade. As políticas listadas são fornecidas pela propriedade.
- É necessário reservar os seguintes serviços: horários para jogo de golfe, serviços de massagem e tratamentos de spa. As reservas podem ser feitas contatando hotel antes da sua chegada. As informações para contato estão na confirmação da sua reserva.
- Uma criança de até 12 anos de idade tem estadia gratuita quando ocupa o quarto dos pais ou guardiães, usando as camas existentes.
- Somente hóspedes registrados podem ter acesso aos quartos.
- Os hóspedes podem entrar em contato com a propriedade diretamente para organizar a acomodação de animais de estimação usando as informações de contato presentes na confirmação da reserva (sobretaxas detalhadas na seção de Taxas).
- Taxa de café da manhã com buffet: USD 56.8 para adultos e USD 28.4 para crianças
- Taxa para animais de estimação: USD 60 por animal, por estadia
- Animais de serviço são isentos de taxas
A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.
Comodidades populares
Estacionamento
Transporte de e para o aeroporto
Restaurante
Piscina
Centro de negócios
Serviço de quarto
Atividades
Piscina
Quadra de tênis
Praia privada
Jardim
Campo de golfe (na proximidade)
Praia (na proximidade)
Passeio de bicicleta
Pesca
Parque infantil
Piscina externa
Bicycle Tour Information
Pool (Infinity)
Mobiliário de área externa
Pool (Seasonal Outdoor)
Terraço
Fitness Center (nearby)
Serviços
Centro de negócios
Balcão de turismo
Lavagem a seco
Serviço de babá
Serviços domésticos
Instalações para jantares/Eventos
Serviço de câmbio
Cofre
Caixa eletrônico
Aluguel de bicicletas
Armazenamento de bagagem
Lavanderia self-service
24-Hour Front Desk
Concierge Services
Geral
Serviço de quarto
Restaurante
Quartos de não fumantes
Sauna
Banheira/Jacuzzi
Sauna a vapor
Massagem
Spa e centro de bem-estar
Cabeleireiro/Salão de beleza
Tratamentos corporais
Tratamentos faciais
Clube para crianças
Bar junto à piscina
Café da manhã no quarto
Quarto para alérgicos disponível
Sala para família
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Estacionamento
Estacionamento
Transporte de e para o aeroporto
Estacionamento com manobrista
Estacionamento gratuito
Parking Onsite
Internet
Wi-fi grátis