Radisson Blu Kochi

It appears that smoking is not prohibited. The hall and elevators smell of cigarette. I had to request a room change because I was given a smoking room. I made a tollfree call. I was charged about $10 for it

Great breakfast buffet. Pool was out of order/under repair.

Pretty old building and Rooms .

Le petit déjeuner , la piscine et le confort de la chambre

I arrived 45 minutes before the 2pm checkin time, after a tiring journey. I asked if I could leave my bags, or if my room was available for early checkin. I was in luck! Reception told me that my room was ready, and to wait in the lobby. 45 minutes later, at the official checkin time, I was getting impatient. (If my room was not ready, tell me, don't tell me lies). I was checked in, and told that my bags would be sent up straight away. I went to my room, and waited for my bags. After 30 minutes of no bags I went down again to reception. My bags had been lost! Me and the bell boy eventually found my bags. I was very tired by this time, I grabbed a shower and realised how filthy and run-down the room was. I had partially unpacked by this time, but I decided to challenge the whole situation with the manager. I found him strutting around reception. I explained the situation, and requested a new room. "Give me 5 minutes" he said. 20 miuntes later he had disappeared. I was eventually given a clean room. But the safe was defective, and the minibar locked. I stayed 3 nights. My experience did not improve - poolside areas were dirty, service was slow or non-existent, no coffee was available at breakfast!!, no clean glasses available for water in reception, etc, etc. 5 star? I don't think so!!! And Radisson Blu??? No where near the standard of any other Radisson Blu hotel that I've ever stayed in, and not worthy of the name Radisson Blu. Shocking.

Best thing liked about the hotel was ala carte food preparation was very good and tasty, with good portions. Good staff members but Hotel is low on staff so there are many issues related to that and building is old with frequent elevator issues.

At 7 am we went out and on our return our access card did not work. We had to go to reception and reactivate the room access card. Restaurant food was ok but have had better in kerala

Food was good. Very outdated hotel. Poor maintenance.

The stay was booked for two, entered the room there was lots dead mosquitoes lying on the bather counter, bath tub and floor, advised reception they changed our room to bigger and spacious room, appreciated however when went for shower, there was no body wash, towel rack had only one towel. Ordered room service dinner , fries served was cold and stale, when complained they said they will allow discount on food bill, during check out no discount was applied, when asked reception, he advised that Bev Manager said he couldn't allow any discount. We checked out early morning so no breakfast despite paying for breakfast, that's fine as breakfast timing was from 630am. Reception offered coffee and Tea, we waited for 10mins no one got us the beverage, so advised reception not too worry as Uber was waiting. As we were loading luggage and about to get seated, someone came running with both cups in a paper bag. when they handed the the bag both cups spill and hot tea fell on me, the bag was passed back to security. Vey Bad experience with the hotel.

Reception Staff were very helpful especially Anakha, Sajin and Devlin. We only booked the one night stay as needed to be near train station for our next part of our trip. Only downside of hotel was the amount mosquitos. Unfortunately they were in our room on 23 floor and where we sat in reception area. Our room also smelt damp. We got bitten more here than on our backwaters trip. Yes we know it’s India but we have been travelling over two weeks and managed to avoid them on the whole until now. Breakfast seemed very disorganised and there was no hot water to make tea. I asked staff twice and eventually I was brought some in a cup. Seems something so basic should have been on display.

Clean, good staff, excellent buffet on restaurant

The lady was good during check in, everything else in that hotel was terrible, the manager at check out was unprofessional rooms were dirty

I arrived 45 minutes before the 2pm checkin time, after a tiring journey. I asked if I could leave my bags, or if my room was available for early checkin. I was in luck! Reception told me that my room was ready, and to wait in the lobby. 45 minutes later, at the official checkin time, I was getting impatient. (If my room was not ready, tell me, don't tell me lies). I was checked in, and told that my bags would be sent up straight away. I went to my room, and waited for my bags. After 30 minutes of no bags I went down again to reception. My bags had been lost! Me and the bell boy eventually found my bags. I was very tired by this time, I grabbed a shower and realised how filthy and run-down the room was. I had partially unpacked by this time, but I decided to challenge the whole situation with the manager. I found him strutting around reception. I explained the situation, and requested a new room. "Give me 5 minutes" he said. 20 miuntes later he had disappeared. I was eventually given a clean room. But the safe was defective, and the minibar locked. I stayed 3 nights. My experience did not improve - poolside areas were dirty, service was slow or non-existent, no coffee was available at breakfast!!, no clean glasses available for water in reception, etc, etc. 5 star? I don't think so!!! And Radisson Blu??? No where near the standard of any other Radisson Blu hotel that I've ever stayed in, and not worthy of the name Radisson Blu. Shocking.

Rooms are neat and tidy, reception staff is very courteous. Good breakfast spread and supportive staff at the restaurant. Overall good experience for 2 nights stay.

At the time of check-in, I was told that I am being upgraded to the business category room with which I was kind of happy and thanked the staff as I was really tired. However, when I entered the room, there was water on the floor (guess leaked from the overhead AC unit). After a while I realized that there was a smell in the room and hence I called up teh reception to ask if they had given me a smoking room. To this, I was told yes its a smoking room and I can smoke in there. I told the person that I dont smoke and hence I would like to change the room because of the smell to which he replied that they can spray a freshner in the room. On telling that I need to change the room, I was told that there are only twin bed rooms! I had to go for it because of the smoking smell in the room; even though at the time of booking, I had clearly opted for non-smoking and king bed room. Then in the restaurant, when I asked for the menu, I was handed over a torn menu card! I mean, you represent a world known brand so atleast keep up to the standards!

Personale molto gentile belle camere e pulite

The only good thing about this hotel is breakfast. The bathroom stinks to the point where we cannot even leave the doors open. The bathtub in our bathroom had a slope on the sides, while taking a bath, the water would get onto the floor and make a puddle. The dust in the room, under the chair, on the table lamps was horrible. It looks like they haven't cleaned or vacuumed the room in months! House keeping needs a major supervisor check.. Don't waste your money on this one.

Food was good. Very outdated hotel. Poor maintenance.

Rooms are small, menu is limited, it didn't feel like Radisson

The property have us a memorable experience with an upgrade to premium suite. Thanks to Sunnemin for being a great host for my family. The breakfast buffet was also ravishing.

No hot water

The buffet was the best I’ve ever had! Great views and friendly staff

Pretty old building and Rooms .

Bed feels like rock. Ac never came down to law, always set to 22-24, don't know why they gave option to adjust the temperature.

Le petit déjeuner , la piscine et le confort de la chambre

I arrived 45 minutes before the 2pm checkin time, after a tiring journey. I asked if I could leave my bags, or if my room was available for early checkin. I was in luck! Reception told me that my room was ready, and to wait in the lobby. 45 minutes later, at the official checkin time, I was getting impatient. (If my room was not ready, tell me, don't tell me lies). I was checked in, and told that my bags would be sent up straight away. I went to my room, and waited for my bags. After 30 minutes of no bags I went down again to reception. My bags had been lost! Me and the bell boy eventually found my bags. I was very tired by this time, I grabbed a shower and realised how filthy and run-down the room was. I had partially unpacked by this time, but I decided to challenge the whole situation with the manager. I found him strutting around reception. I explained the situation, and requested a new room. "Give me 5 minutes" he said. 20 miuntes later he had disappeared. I was eventually given a clean room. But the safe was defective, and the minibar locked. I stayed 3 nights. My experience did not improve - poolside areas were dirty, service was slow or non-existent, no coffee was available at breakfast!!, no clean glasses available for water in reception, etc, etc. 5 star? I don't think so!!! And Radisson Blu??? No where near the standard of any other Radisson Blu hotel that I've ever stayed in, and not worthy of the name Radisson Blu. Shocking.

Friendly staff but service was not great as compared to our stay at the Radisson in Bangalore. The air conditioning was noisy in the room and the staff did not recognise there were two people staying in the room. The breakfast was good and staff in the dining area were friendly and helpful.

At the time of check-in, I was told that I am being upgraded to the business category room with which I was kind of happy and thanked the staff as I was really tired. However, when I entered the room, there was water on the floor (guess leaked from the overhead AC unit). After a while I realized that there was a smell in the room and hence I called up teh reception to ask if they had given me a smoking room. To this, I was told yes its a smoking room and I can smoke in there. I told the person that I dont smoke and hence I would like to change the room because of the smell to which he replied that they can spray a freshner in the room. On telling that I need to change the room, I was told that there are only twin bed rooms! I had to go for it because of the smoking smell in the room; even though at the time of booking, I had clearly opted for non-smoking and king bed room. Then in the restaurant, when I asked for the menu, I was handed over a torn menu card! I mean, you represent a world known brand so atleast keep up to the standards!

Reception Staff were very helpful especially Anakha, Sajin and Devlin. We only booked the one night stay as needed to be near train station for our next part of our trip. Only downside of hotel was the amount mosquitos. Unfortunately they were in our room on 23 floor and where we sat in reception area. Our room also smelt damp. We got bitten more here than on our backwaters trip. Yes we know it’s India but we have been travelling over two weeks and managed to avoid them on the whole until now. Breakfast seemed very disorganised and there was no hot water to make tea. I asked staff twice and eventually I was brought some in a cup. Seems something so basic should have been on display.

My stay at Radisson blu kochi was excellent.The staff at the reception especially Anakha and Delvin was very helpful and supportive.I loved kenisha restaurant at Radisson blu and their breakfast spread was awesome with more options.

Stayed for a night with elders in the family. The front desk was courteous but rest of the staff was rude. No sense of hospitality. We checked in around 2:30 and decided to try the restaurant in the hotel when the front desk said that they serve veg thali. We waited for 20 minutes after which the server came and said there is no thali since it’s already 3. The whole point of going into the restaurant was because of the availability of thali. Then we ordered paratha, okra and a chicken dish. It took an hour before the food was served even though there were hardly 3 other tables occupied. Then about the food, it’s an understatement to say it was spicy. We couldn’t finish the food. Restaurant was a total disappointment. Once we retired for the night we could hear people talking/shouting outside our door till 11:30 pm. No quiet time at all. During the same time I received at least 4 different blank calls on their intercom. It stopped after I called the front desk and told them that I will be calling the cops. Totally disappointed.

I had requested a cake for my mom as it was her birthday. I messaged the property but no one got back to me.. it was a treat for my parents

I had a pleasant stay at the hotel. Staff were excellent—very courteous and helpful throughout. Check-in and check-out were smooth and hassle-free. The breakfast spread was truly excellent, with a great variety and quality. However, the room didn’t quite meet my expectations. The bedding, in particular, was hard and lacked the softness and comfort I was hoping for. Overall, a decent stay with standout service and food.

The lady was good during check in, everything else in that hotel was terrible, the manager at check out was unprofessional rooms were dirty

I arrived 45 minutes before the 2pm checkin time, after a tiring journey. I asked if I could leave my bags, or if my room was available for early checkin. I was in luck! Reception told me that my room was ready, and to wait in the lobby. 45 minutes later, at the official checkin time, I was getting impatient. (If my room was not ready, tell me, don't tell me lies). I was checked in, and told that my bags would be sent up straight away. I went to my room, and waited for my bags. After 30 minutes of no bags I went down again to reception. My bags had been lost! Me and the bell boy eventually found my bags. I was very tired by this time, I grabbed a shower and realised how filthy and run-down the room was. I had partially unpacked by this time, but I decided to challenge the whole situation with the manager. I found him strutting around reception. I explained the situation, and requested a new room. "Give me 5 minutes" he said. 20 miuntes later he had disappeared. I was eventually given a clean room. But the safe was defective, and the minibar locked. I stayed 3 nights. My experience did not improve - poolside areas were dirty, service was slow or non-existent, no coffee was available at breakfast!!, no clean glasses available for water in reception, etc, etc. 5 star? I don't think so!!! And Radisson Blu??? No where near the standard of any other Radisson Blu hotel that I've ever stayed in, and not worthy of the name Radisson Blu. Shocking.

Best thing liked about the hotel was ala carte food preparation was very good and tasty, with good portions. Good staff members but Hotel is low on staff so there are many issues related to that and building is old with frequent elevator issues.

While I was upgraded upon check in and the room was beautiful with a great view, and the breakfast was nice, I had a horrible experience upon checkout at this hotel. To make a long story short, the hotel charged me almost $200 USD for two international phone calls I made despite the fact that I called the front desk before making the first call to ask if the phone was free to use, and they said “yes”. The fact that the hotel manager would not refund me for this charge and honour their word is extremely disappointing. I had faith that Haritha would resolve the issue but she would not go around the policy and make an exception. I will not be staying at this hotel again. I believe you should always trust the customer, but in this case they sided with their staff who denied I had ever called to ask. Disappointing and I expect better.

We picked this hotel because of their excellent Travel Desk services. From the very first Manjusha was very responsive and helped us with our travel bookings. We made a last minute decision to go to Kochi and were looking for someone local to help with travel arrangements. Manjusha helped with picking out trip ideas for us as well as arranging a car and driver. Everything was reasonably priced and well coordinated. The hotel itself was good with friendly staff. Breakfast buffet which was included was very good. I’d recommend this place especially their concierge services.

Location is great. 2 minutes away from metro station. Could go shopping every day. Breakfast was great including continental and South Indian. Service was excellent. Staff are very helpful namely Ajay, Delvin. Really felt like home.

Reception Staff were very helpful especially Anakha, Sajin and Devlin. We only booked the one night stay as needed to be near train station for our next part of our trip. Only downside of hotel was the amount mosquitos. Unfortunately they were in our room on 23 floor and where we sat in reception area. Our room also smelt damp. We got bitten more here than on our backwaters trip. Yes we know it’s India but we have been travelling over two weeks and managed to avoid them on the whole until now. Breakfast seemed very disorganised and there was no hot water to make tea. I asked staff twice and eventually I was brought some in a cup. Seems something so basic should have been on display.

Good restaurant , room fine, location also good.

Great location and attentive staff

Lovely hotel great service. Location not ideal but plenty of transport available

Good breakfast with wide selection of both Indian and international items. Located within two minutes waking distance from the new and convenient Kochi Metro, which will take you quickly to MG Road and Lulu mall.

Had problems with food from the breakfast buffet that led to nausea and upset stomach.

Location is great. 2 minutes away from metro station. Could go shopping every day. Breakfast was great including continental and South Indian. Service was excellent. Staff are very helpful namely Ajay, Delvin. Really felt like home.

One would expect a chain hotel to meet certain standards. This was not the case at the Radisson Blu Kochin: - the service at 2 of the restaurants was very slow and inefficient: it took them 20 mins to let us know that the wine we had ordered was not available and 20 more to actually bring the drinks, that came when we were almost done with the food. We also waited 25 mins for a burger to find out that the fries were cold. - we had to ask 2 times to get toiletries in our bathroom

My stay at Radisson blu kochi was excellent.The staff at the reception especially Anakha and Delvin was very helpful and supportive.I loved kenisha restaurant at Radisson blu and their breakfast spread was awesome with more options.

Stayed for a night with elders in the family. The front desk was courteous but rest of the staff was rude. No sense of hospitality. We checked in around 2:30 and decided to try the restaurant in the hotel when the front desk said that they serve veg thali. We waited for 20 minutes after which the server came and said there is no thali since it’s already 3. The whole point of going into the restaurant was because of the availability of thali. Then we ordered paratha, okra and a chicken dish. It took an hour before the food was served even though there were hardly 3 other tables occupied. Then about the food, it’s an understatement to say it was spicy. We couldn’t finish the food. Restaurant was a total disappointment. Once we retired for the night we could hear people talking/shouting outside our door till 11:30 pm. No quiet time at all. During the same time I received at least 4 different blank calls on their intercom. It stopped after I called the front desk and told them that I will be calling the cops. Totally disappointed.

Great breakfast buffet. Pool was out of order/under repair.

The buffet was the best I’ve ever had! Great views and friendly staff

I had a pleasant stay at the hotel. Staff were excellent—very courteous and helpful throughout. Check-in and check-out were smooth and hassle-free. The breakfast spread was truly excellent, with a great variety and quality. However, the room didn’t quite meet my expectations. The bedding, in particular, was hard and lacked the softness and comfort I was hoping for. Overall, a decent stay with standout service and food.

Best thing liked about the hotel was ala carte food preparation was very good and tasty, with good portions. Good staff members but Hotel is low on staff so there are many issues related to that and building is old with frequent elevator issues.

I had a comfortable stay at the hotel. Breakfast buffet was good and at par with other similar category hotels. I also used a la carte dining at the restaurant. It was reasonably good. Restaurant waiter’s service could better.