Hotel H2O

Room was clean and maintained

If you are staying here with a family to visit the ocean park then it’s fine. If you are using it as a base to explore Manila as international tourists or a couple then go somewhere else. Noisy screaming kids all night, thin walls. The aquarium wall concept wears off within minutes when you realise there’s no windows or air in the room. The buffet restaurant for breakfast is disgusting and needs to be closed down, deep cleaned and fully refurbished with staff that actually care. Having a “chef” pick his nose whilst taking your omelette order is a first for me!! Poor location and not safe to walk to or from at night with lots of homeless and stray dogs sleeping outside entrance. Stay in BCG area or Intramuros - not here!

Disappointed

The Deluxe Aqua room is beautiful and clean!

checking in was a horrible .I waited downstairs at the entry for approximately 30 minutes for someone to show up to help me with my baggage. finally after the security fellow called up several times a gentleman in security uniform indicted he would get the luggage to me and I went upstairs to check in .I checked in and went to the room and the wife worked intermittently for the entire evening .it was horrible. I called th reception over and over and over again but no one answers .then gave me a little slip with a whats app number as well which I couldn't call because the wifi was constanlty not working .I then finally connected and nd in the morning 2 gentlemen came to the room and bought a modem and connected it .that too did not work after a while so two days I doid not have wifi and im so upset because you need that for flight bookings and receiving and decemminating information .this issue alone would dissuade me from booking a room there again