Name: Hampton Inn Galax
Address: 205 Cranberry Road, Virginia, United States of America, Galax City County, US
Price range: $127–$228 per night
Rating: 9.13

What guests think

Across recent reviews, Hampton Inn Galax earns strong praise for friendly, accommodating staff and consistently clean, comfortable rooms, with many guests highlighting a well-stocked breakfast, while concerns focus on the indoor pool and hot tub needing maintenance and temperature control.

Rooms are often described as spacious and quiet, though some note dated decor, loud HVAC, and mixed mattress and pillow comfort. The setting is a quiet stop off the interstate and handy for the New River Trail, while dining is sometimes walkable but often a short drive. Overall, expect a practical stopover with everyday comforts and a few dated edges.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool and hot tub are repeatedly criticized for cold water, staining, and general maintenance or ventilation issues; the fitness room is small but usable. Parking is usually straightforward, though trailers and winter ice have caused occasional difficulties.

Related guest reviews

6

Jason

Apr 21, 2024

·

Stayed 2 nights

Pool and Jacuzzi need some attention. Jacuzzi was too cold, the drain vent missing it's top and cut my foot, I know how vital reviews are so I won't make this too critical. But the pool was dirty and Jacuzzi faded with a temperature much like a Luke warm bath. The rooms service breakfast and all else were in alignment with Hampton standard just very upset with the swimming arrangement and Jacuzzi as I booked primarily for those features

10

Jennifer

Mar 24, 2024

·

Stayed 1 night

Place was very nice. The only thing was the hot tub was Luke warm water and the pool was freezing.

6

Maija

May 15, 2024

·

Stayed 1 night

Pool and hot tub were 70-72 degrees. Pool in desperate need of resurfacing. Booked for specific purpose of swimming with kids and it was too cold to get in enjoyably considering recommended temp is 78-85. Front desk stated they could provide partial refund and after waiting 10 days they stated this was not possible after 2 conversations stating it would be. No signage or warning anywhere of non functioning facilities. Hair ball in the bathroom and shower with standing water that wouldn't drain. Breakfast and kitchen staff were very nice and attentive.

10

Kyle

Mar 30, 2024

·

Stayed 1 night

Great hotel with friendly staff and excellent breakfast for a buffet. Impossible to park my small trailer is my only issue.

10

Felisha

Apr 19, 2025

·

Stayed 1 night

Loved the breakfast and the pool and how clean the rooms are. There was nothing I didn't like

8

Ekaterina

Aug 25, 2024

·

Stayed 1 night

Came here to ride the bike path along New River. The hotel staff was friendly, the breakfast included all the usual options. The gym felt really small and the pool seemed to not have proper ventilation. The room had the usual conveniences.

8

April

Jun 8, 2024

·

Stayed 3 nights

Pool was terrible. Needs work and proper maintenance

10

Lucy

Oct 19, 2025

·

Stayed 2 nights

Stayed here for a few nights to break up a road trip. Room was clean and comfortable. Used the gym which had a reasonable range of equipment. Breakfast was nice, there was a good range of foods and included fruit. Parking was good and easy to sort out. 2 minor downsides - 1) everything at breakfast was individually wrapped. As an international traveller the sheer quantity of plastic is odd but is not a complaint limited to this hotel. 2) We would have preferred to have walked out for dinner but again most places were a drive away.

10

Vivian

May 13, 2024

·

Stayed 5 nights

Very nice hotel!! Very clean n breakfast is great!! They need to update pool n hot tub!!

6

Christopher

Nov 10, 2025

·

Stayed 1 night

The room and the staff were excellent!! Our room was spacious and very clean. The bathroom was big and very nice! That being said we drove from Florida to this hotel and we picked it because it had a hot tub. The pool/ hot tub area was awful. It was so hot you couldn’t breathe. The pool and hot tub are stained with what looks like rust. The hot tub was not hot. We didn’t use it because the condition was so poor.

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AI-generated summary based on recent guest reviews

Cleanliness

Housekeeping is frequently praised for very clean rooms and public areas. A few reports note smoke odors, stray debris, or pests in isolated cases.

Related guest reviews

6

Maija

May 15, 2024

·

Stayed 1 night

Pool and hot tub were 70-72 degrees. Pool in desperate need of resurfacing. Booked for specific purpose of swimming with kids and it was too cold to get in enjoyably considering recommended temp is 78-85. Front desk stated they could provide partial refund and after waiting 10 days they stated this was not possible after 2 conversations stating it would be. No signage or warning anywhere of non functioning facilities. Hair ball in the bathroom and shower with standing water that wouldn't drain. Breakfast and kitchen staff were very nice and attentive.

2

Karen

Jul 6, 2024

·

Stayed 1 night

Hampton Inns are usually good but I now know that it depends on the location owner. There was no AC due to a lightning strike but it only affected certain rooms. They didn't tell us anything about it. We were there for awhile, then complained about the temperature. The clerk said it was an act of God and "that's what you get in Appalachia." We had to go to Walmart to get a fan. Nothing was offered and we were told that we might get a refund but it depends on whether the insurance company decides to offer it. An elderly couple on the fourth floor had to carry their suitcases up to the fourth floor. The clerk told us ALL the rooms were out. Only some were out. Overall, nothing was offered to help with the situation. Also, my son's room had a stained bed skirt with a chicken bone under it.

2

elvira

Sep 29, 2024

·

Stayed 1 night

Wasn’t water we can’t use the toilet or take shower was horrible the bed was dirty 😡😡😡

10

Melody

Jul 19, 2023

·

Stayed 1 night

The room was very clean and staff were very friendly.

10

Pat

Oct 25, 2024

·

Stayed 4 nights

Super friendly staff and spotless clean room.

10

Jeanne

Jun 3, 2024

·

Stayed 1 night

This hotel exceeded our expectations! Extremely clean!

4

Rodney

May 25, 2023

·

Stayed 1 night

There were bugs (not bedbugs) in our bed. My grandson was petrified but we worked through it. I ended up going to another motel for the second night of our stay in the area and was greeted more warmly than at Hampton and the other motel was CLEAN. The manager was the rudest motel manager I have ever experienced when I talked to her about another issue. She was curt, uncaring and just seemed like she hated her job! I would be afraid to ever try another Hampton at this point.

10

Kimberly

Jul 31, 2023

·

Stayed 1 night

Beautifully clean property with super nice staff!

6

Richard

Aug 18, 2024

·

Stayed 1 night

Property was nice and well maintained, friendly staff and nice breakfast. Noise from loud mufflers went on until midnight and room 406 has had a smoker there - strong odor remained. A/C is very loud.

10

thomas

Aug 21, 2023

·

Stayed 1 night

The staff was well trained and very friendly. The hotel and our room was very clean. Everyone was helpful. Would stay again.

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Rooms

Rooms are generally spacious and quiet, but decor can feel dated, with occasional noise from other guests or loud A/C. Several guests found beds or pillows uncomfortable, and some fixtures like drapes or low toilets were inconvenient.

Related guest reviews

8

Tina N

May 28, 2024

·

Stayed 1 night

Check in was fast, room was adequate and spacious.

8

David

Oct 5, 2023

·

Stayed 1 night

Good firm mattress. Quiet room.

10

Kendra

Oct 25, 2023

·

Stayed 1 night

Great size room and furnishings.

10

Susan

Jul 21, 2025

·

Stayed 1 night

Everything was great. I would suggest better bed pillows. There were 4 on the bed but very thin and flimsy.

10

Michael a

Aug 1, 2025

·

Stayed 2 nights

y he beds are hard and the pillows were small made my neck hurt.

8

Suzanne

Oct 8, 2025

·

Stayed 1 night

The walls in the room could definitely use a fresh coat of paint.

6

Richard

Aug 18, 2024

·

Stayed 1 night

Property was nice and well maintained, friendly staff and nice breakfast. Noise from loud mufflers went on until midnight and room 406 has had a smoker there - strong odor remained. A/C is very loud.

4

Denise

Apr 26, 2024

·

Stayed 1 night

The hotel desperately needs to be renovated. The rooms are small and very dowdy - orange, brown and dark reds! Also the mattress was very hard - certainly not a pillow top. I was looking forward to using the hot tub and swimming pool but not only was the hot tub grimy (not sure when it was last cleaned) but the temperature of the water was less than 70F. The swimming pool had big brown stains on the bottom of it - less than inviting. I returned to my room and had a hot shower instead. On the positive side - the breakfast selection was very good. I have always chosen to stay at Hampton Inns when travelling through the US because of their high quality but this particular hotel was a complete disappointment.

6

Christopher

Nov 10, 2025

·

Stayed 1 night

The room and the staff were excellent!! Our room was spacious and very clean. The bathroom was big and very nice! That being said we drove from Florida to this hotel and we picked it because it had a hot tub. The pool/ hot tub area was awful. It was so hot you couldn’t breathe. The pool and hot tub are stained with what looks like rust. The hot tub was not hot. We didn’t use it because the condition was so poor.

6

Elizabeth

Sep 3, 2024

·

Stayed 1 night

Clean, older, no-frills hotel. Definitely needs to be updated. Our room and bathroom were clean. Beds were comfortable. Noise from hallway and outside is pretty loud.

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AI-generated summary based on recent guest reviews

Service

Service stands out as friendly, accommodating, and efficient at check-in, with staff often resolving issues and adding thoughtful touches. Some guests reported poor handling of problems and a privacy concern.

Related guest reviews

10

Cyrus

Jul 19, 2025

·

Stayed 1 night

Outstanding staff

10

Suzanne

Jul 28, 2023

·

Stayed 1 night

Desk staffer Kevin was awesome and efficient. Got me checked in and all set in short order.

10

Jennifer

Jun 23, 2025

·

Stayed 1 night

Hotel was clean, the staff was friendly, and the breakfast bar was great!

10

Edmond

Jun 24, 2025

·

Stayed 1 night

Super friendly staff.

2

Karen

Jul 6, 2024

·

Stayed 1 night

Hampton Inns are usually good but I now know that it depends on the location owner. There was no AC due to a lightning strike but it only affected certain rooms. They didn't tell us anything about it. We were there for awhile, then complained about the temperature. The clerk said it was an act of God and "that's what you get in Appalachia." We had to go to Walmart to get a fan. Nothing was offered and we were told that we might get a refund but it depends on whether the insurance company decides to offer it. An elderly couple on the fourth floor had to carry their suitcases up to the fourth floor. The clerk told us ALL the rooms were out. Only some were out. Overall, nothing was offered to help with the situation. Also, my son's room had a stained bed skirt with a chicken bone under it.

4

Tammy

Jul 28, 2023

·

Stayed 1 night

The staff at this hotel were the worst. Shared my information with another guest. Do not stay here!!

8

Darren

Mar 24, 2024

·

Stayed 1 night

Service was EXCEPTIONAL. Facility could use some upgrades- but the staff more than made up for it. Great experience!

6

Peter

May 5, 2024

·

Stayed 1 night

I would say 'beware'. It seems that this property has regular occupants on the whole top floor who are 'workers'. They came back from work around 9 p.m. and we had people above us who kept us awake with thumping, jumping, noise, etc. We asked to have our room changed, but there apparently were no rooms which didn't have these construction workers on the floor above. Plus, the manager said that his 'boss' wouldn't let him move us. We have never had this happen at any hotel, Hampton Inn or otherwise, before, where we could'nt be moved. Therefore we cannot really give this property a good rating.

10

Jamie

Oct 22, 2023

·

Stayed 1 night

Unfortunately we were in town due to our father having heart failure. But without fail the amazing staff did a incredible job accommodating us and ensuring we were well taken care of!

10

Jennifer

Jan 18, 2025

·

Stayed 1 night

Thanks to Caitlyn for resolving a check in concern I had. Stay was comfortable. Grateful for the breakfast and coffee.

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AI-generated summary based on recent guest reviews

Location

Quiet, just off the interstate, and convenient for road trips and the New River Trail. Dining is partly walkable but often requires a short drive.

Related guest reviews

10

Gladys

Oct 24, 2023

·

Stayed 1 night

Very quiet area even though main road nearby. Restaurants close by. Bed was so comfortable. Have stayed here before and still was not disappointed.

8

Maureen

May 23, 2023

·

Stayed 1 night

Good dining options within walkable distance.

10

Tim

Dec 21, 2022

·

Stayed 19,342 nights

Clean, nice, good location

10

April

Jul 16, 2025

·

Stayed 1 night

The hotel was off the interstate so very quiet and a quick trip to Creek Bottom Brewery, whi h we highly recommend, and a great place to stop before traveling on to Raeford, NC to vacation with the kids and Granddaughter! Will definitely stay here again and visit Creek Bottom for dinner!

10

Nolan C

Apr 28, 2025

·

Stayed 2 nights

Nice and quiet area!

10

barbara

Jul 21, 2025

·

Stayed 1 night

Was a great hotel kind of in the middle of no where. Breakfast was good, room was clean and staff was friendly

6

Margo

Sep 1, 2023

·

Stayed 1 night

It's a basic Hampton Inn. No updated renovations to the rooms. Not much in the area for food.

10

Lucy

Oct 19, 2025

·

Stayed 2 nights

Stayed here for a few nights to break up a road trip. Room was clean and comfortable. Used the gym which had a reasonable range of equipment. Breakfast was nice, there was a good range of foods and included fruit. Parking was good and easy to sort out. 2 minor downsides - 1) everything at breakfast was individually wrapped. As an international traveller the sheer quantity of plastic is odd but is not a complaint limited to this hotel. 2) We would have preferred to have walked out for dinner but again most places were a drive away.

10

Pamela

Oct 24, 2024

·

Stayed 1 night

Convenient stop on our way back from a week away

10

duston

May 22, 2023

·

Stayed 1 night

We stayed at the Hampton Inn in Galax after a long bicycle ride on the New River State Park trail from Pulaski, VA. The facility was very clean. front desk staff was welcoming, and breakfast the next morning was one of the best we've had at a Hampton Inn property. I would highly recommend this Hampton Inn if you were just passing through Galax or needing a place to rest tired legs after a long ride on the New River State Park trail.

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Dining

Breakfast consistently earns high marks for variety, quality, and attentive hosts, including healthy options. Some mention excessive packaging or occasional inconsistency.

Related guest reviews

10

Kenneth

Aug 20, 2024

·

Stayed 1 night

very clean, safe and quiet. Breakfast was the best I've seen in any of the hotels we've stayed at. I would look forward to staying here again.

10

Peter

Aug 15, 2023

·

Stayed 1 night

Good hotel, poor breakfast, loud ac

8

Michelle

May 6, 2025

·

Stayed 1 night

Our 2nd stay at this lovely hotel. The staff is amazing! The breakfast was great on our 1st stay. Was just as delicious this time!

10

Toni

Aug 30, 2023

·

Stayed 1 night

My room was comfortable and clean. No complaints. Very good breakfast selection as well. Loved the goodies bags they packed for customers to take out.

8

Kathy

Feb 7, 2025

·

Stayed 1 night

No criticism. Staff was friendly and helpful. The breakfast was really great with a wide variety to choose from.

10

Annie

Jan 18, 2024

·

Stayed 1 night

Excellent breakfast and I was impressed with the cleanliness of this area. Excellent hostess in breakfast area.

10

Richard

Aug 3, 2025

·

Stayed 1 night

Great breakfast- with healthy options.

10

Bill

Sep 16, 2025

·

Stayed 1 night

The breakfast was excellent!

10

Aaron

Sep 16, 2025

·

Stayed 1 night

Check was super fast no issues less than 3 mins. The rooms spacious and loved the jet tube perfect for sore body after 5hr drive. The breakfast was absolutely great just a huge variety

10

Alexandra

Jul 28, 2024

·

Stayed 1 night

Great breakfast! Lots of options

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AI-generated summary based on recent guest reviews

Month	Average price
January	$111
February	$115
March	$122
April	$132
May	$127
June	$131
July	$134
August	$137
September	$129
October	$143
November	$118
December	$108

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $191
20 $138	21 $149	22 $135	23 $133	24 $159	25 $144	26 $156
27 $143	28 $127	29 $127	30 $127

Su	Mo	Tu	We	Th	Fr	Sa
				1 $132	2 $156	3 $161
4 $127	5 $127	6 $170	7 $129	8 $170	9 $228	10 $228
11 $143	12 $145	13 $166	14 $181	15 $208	16 $216	17 $214
18 $143	19 $181	20 $189	21 $189	22 $176	23 $199	24 $204
25 $133	26 $157	27 $165	28 $165	29 $163	30 $159	31 $131

Hampton Inn Galax

Prices for Hampton Inn Galax

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About this property

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One King Bed

Room, 2 Queen Beds, Accessible

Suite, 1 King Bed

Two Queen Beds

Room, 1 King Bed, Accessible

One King Study Sofabed

Guest reviews of Hampton Inn Galax

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