Vienna House by Wyndham Andel's Berlin

Didn’t try the spa, but the breakfast was nice, and had something for everyone. Room was fantastic. Big, modern and clean. Would 100% stay there again.

Andel's is a large conference hotel that unfortunately has too many minor deficiencies to be satisfactory. The most disappointing aspect was that the room‑service staff seemed not to notice the various shortcomings: We did not receive a refill of shower gel during six days; a clogged sink drain was neither detected nor repaired, and the same applied to the malfunctioning air‑conditioning unit. In the corridor, there was a strong smell of moisture damage, and the carpets were rather worn. On the positive side, the window could be fully opened, the beds were comfortable, and the elevators were very efficient. However, overall, this hotel is not worth visiting.

A

Very disappointed with our stay. The breakfast was poor, with a very limited selection. On two mornings, the fruit was already spoiled and fermented. If you came a bit later, there was often not enough food left. Sleeping at night was nearly impossible because the room windows faced the railway and tram tracks, making it extremely noisy. The room itself was not properly maintained—there was trash under the bed, the room was not cleaned on any of the days of our stay, the bed linen was not changed, and even basic hygiene supplies, including toilet paper, were not replenished. We also asked if breakfast could be prepared for takeaway on our last day, but the hotel refused without offering any solution. Overall, this hotel does not deserve its 4.5-star rating. The experience was far below expectations, and unfortunately, we would not recommend staying here.

When we returned from our city tour in the evenning , The third bad was still not ready. Room was clean and comfortable .