Is parking available at the hotel?

Complimentary parking is available on-site for guests.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6:00 AM to 10:00 AM for a fee of approximately PHP 650 for adults and children aged 6 and older. Children aged 5 and younger can enjoy breakfast for free.

Are pets allowed at the hotel?

Pets are not allowed at the property. Service animals are exempt from this policy.

What are the check-in and check-out times?

Check-in time starts at 2:00 PM and ends at 6:00 PM. Check-out time is at 12:00 PM. Early check-in and late check-out may incur additional fees and should be requested in advance.

What accessibility features are available for guests with disabilities?

The hotel offers limited wheelchair accessibility, including accessible public areas and facilities. There are step-free entrances and elevators available.

Where is the hotel located in relation to key landmarks?

The hotel is located in General Santos City, near notable landmarks such as T'boli Settlement and Plaza Heneral Santos. It is also close to Robinsons Place Gensan, Queen Tuna Park, and Notre Dame of Dadiangas University.

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor swimming pool. The operational hours and seasonal availability may vary.

What are the policies regarding children staying at the hotel?

Children are welcome at the property. Children aged 5 and younger can stay for free.

What are the policies for extra beds and cribs?

The hotel offers rollaway beds for a fee of PHP 1500 per night. Extra-person charges may apply depending on the property policy. Advance request or confirmation may be required.

Grand Summit Hotel General Santos

Average nightly price at Grand Summit Hotel General Santos by month, last 12 months (USD)
Month	Average price
January	US$64
February	US$67
March	US$68
April	US$68
May	US$66
June	US$63
July	US$61
August	US$55
September	US$54
October	US$84
November	US$78
December	US$70

What guests think

At Grand Summit Hotel General Santos, guests often praise friendly staff and modern, clean rooms, while several note downsides including late-night noise from a nearby club, no airport shuttle, and occasional facility hiccups like a closed gym or elevator.

Service is widely described as warm and accommodating, though restaurant service can be slow or inconsistent. Facilities are modern and generally well liked, with a nice pool, but the gym was closed during some stays. A few guests also report weak air-conditioning or shower water issues. Expect a comfortable city stay with a few imperfections.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Facilities are modern and generally well liked, with a nice pool. There is no airport shuttle, and the gym was closed during some stays.

Related guest reviews

10

Randall

4 Jan 2026

·

Stayed 2 nights

Very gente staff. Nice facilities & great food..!

10

Jaime

19 Oct 2025

·

Stayed 3 nights

Nice hotel

6

Curtis

13 May 2022

·

Stayed 2 nights

Stayed 3 nights , the Gym is not opened ( not noted on website ) . Service is not consistent, reception is efficient and tries hard , however there is construction on the fourth floor and called down and was told in a stern male voice “ you were told at check in about the construction “ completely false we weren’t . The restaurant food is fine , the service not very friendly ( no smiles , how are you? ..forgetful with requests ) …It’s a new property they have some kinks to work out then this hotel will be much better.

10

Billy

12 May 2025

·

Stayed 2 nights

I liked the property very much, fantastic morning view from elevated windows. Would be nice if the elevator was operational, but not a big issue.

8

MASAYUKI

11 Sept 2023

·

Stayed 3 nights

施設は新しくきれいでした。プールやフィットネスジムもきれいにメンテナンスされています。ただ外国人観光客が少なく必要に迫られていないためか、TV放送は国内番組のみBBC、ABCやNHKBS等外国のTV放送はありません。グリーンリーフホテルがSMモールに隣接、空港シャトルバスを運行しているのに対し、ロビンソンモールに隣接、シャトルバスなしとローカル色が強いです。嫌いなリンスインシャンプーが設置されてました。

6

Bobby

11 Jan 2025

·

Stayed 3 nights

The room is plenty big enough, new so no problems with that. The bed was uncomfortable for me... I know that is a hit or miss with hotels. AC works good, plenty of hot water (most of the time). Our room was situated near to the night club across the street, so we had very loud dance music until 2am every night [ they did take Monday off]. I probably should have asked to move... but that is kind of a pain... the restaurant... slow and poor service and the food isn't very good. Breakfast buffet was just ok at best. Near the Robinson mall (not sure if that is positive or negative). Nice pool, kids play area and body spa. Does not have service to/from airport. There are about 5 other places i would stay in GenSan over this one.

8

Emery

27 Oct 2025

·

Stayed 3 nights

They do not have shuttle service, the cab they offer me to take cost 1800 PHP, while there I maid connections with the local taxi driver at the mall, they only charged 500 PHP to take me to airport.

8

Walter

25 Aug 2022

·

Stayed 1 night

Facilities are great but the wait staff needs to be trained better. I blame this on management. Meals were brought out in sections with long breaks in-between. Orders would incorrect or things missing on them. The breakfast buffet a worker would see empty coffee vats or milk missing and would have to be asked to be refilled.

10

Ethylene

1 Jun 2024

·

Stayed 1 night

Great facility and very friendly and accomodating staff. We will recommend this hotel.

10

Melody

16 Jul 2024

·

Stayed 1 night

I had a very pleasant stay in the newest and most modern hotel in this city. The rooms were clean, modern (chagrins stations, mini refrigerator, safety box) and well equipped with all the amenities (slippers water toothbrush lotion coffee). The extensive breakfast buffet with omelette station was a big plus. Thank you to the staff (from Cassiopeia at front desk, to the concierge who brought up my bag) for the great service.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Reviews consistently describe the property and rooms as clean and well kept. A few note maintenance issues such as low shower water pressure or fluctuating water temperature.

Related guest reviews

10

Kenneth

3 Nov 2025

·

Stayed 2 nights

Great atmosphere and very professional and friendly staff! The rooms are clean and modern! An overall great experience for my first time to General Santos!!!

10

Rochelle

20 Feb 2024

·

Stayed 5 nights

Service is excellent. Everyone in the staff are very helpful. Rooms are nice, large and clean. I would recommend this hotel to anyone and would recommend it to anyone planning to stay in General Santos City

10

Morris

10 Sept 2025

·

Stayed 2 nights

The property was very nice and clean. The staff was very friendly and helpful.

8

Yuji

8 Jun 2025

·

Stayed 2 nights

エアコンの調節がし難く、寒かった。またシャワーの水圧が低くて使い難かった。

10

Melody

16 Jul 2024

·

Stayed 1 night

I had a very pleasant stay in the newest and most modern hotel in this city. The rooms were clean, modern (chagrins stations, mini refrigerator, safety box) and well equipped with all the amenities (slippers water toothbrush lotion coffee). The extensive breakfast buffet with omelette station was a big plus. Thank you to the staff (from Cassiopeia at front desk, to the concierge who brought up my bag) for the great service.

10

Matthew

14 Jan 2025

·

Stayed 1 night

Nice clean rooms big bathrooms

8

Hannah

17 Feb 2023

·

Stayed 2 nights

I ask the hiusekeeping lady if she can give me some wash cloth because they don't have any in my room and she said yes, but haven't got any til I check out😑 but other than that it was a good stay..

4

Jae Eun

22 Feb 2024

·

Stayed 3 nights

The temperature of hot water and cold water strangely changes at will, and the water stream all dies,

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are modern, spacious, and well appointed, with some noting large bathrooms. However, several guests reported significant street noise from a nearby club in street-facing rooms and occasional weak air-conditioning.

Related guest reviews

10

Samson

30 Jan 2025

·

Stayed 2 nights

Excellent service. The room was nice and roomy.

6

Bobby

11 Jan 2025

·

Stayed 3 nights

The room is plenty big enough, new so no problems with that. The bed was uncomfortable for me... I know that is a hit or miss with hotels. AC works good, plenty of hot water (most of the time). Our room was situated near to the night club across the street, so we had very loud dance music until 2am every night [ they did take Monday off]. I probably should have asked to move... but that is kind of a pain... the restaurant... slow and poor service and the food isn't very good. Breakfast buffet was just ok at best. Near the Robinson mall (not sure if that is positive or negative). Nice pool, kids play area and body spa. Does not have service to/from airport. There are about 5 other places i would stay in GenSan over this one.

10

Kenneth

3 Nov 2025

·

Stayed 2 nights

Great atmosphere and very professional and friendly staff! The rooms are clean and modern! An overall great experience for my first time to General Santos!!!

10

Timothy Willing and

11 Oct 2025

·

Stayed 2 nights

Nice modern hotel with well appointed rooms and a very nice dining experience.

8

David

10 Oct 2023

·

Stayed 3 nights

Their AC is weak. Couldn't achieve 18deg Celsius. I was moved to a different room but the temp still doesn't go below 20deg even at 4am.

2

Eric

27 Jul 2025

·

Stayed 1 night

When I checked in everything was great and when I went to my room everything was clean and in order. The reason I rated my stay as terrible had nothing to do with the hotel itself they put me in room 229 which faced the street. Around 945 there is a new club across the street and the music was so loud until 4am that I had to put bedding in the shower to try and get some sleep and my wife and 2 kids suffered trying to sleep in the beds because of the loud music loud motorcycles and loud people. If there is nothing done about this the hotel will suffer because nobody is gonna want to stay street side with these conditions.

6

Joselyn

25 Nov 2023

·

Stayed 1 night

Loud noises coming from a bar across the street, from evening to dawn. This is very annoying. Rooms are large.

10

Matthew

14 Jan 2025

·

Stayed 1 night

Nice clean rooms big bathrooms

10

Morris

7 Sept 2025

·

Stayed 1 night

The property and staff were phenomenal. The Morrow Room was super. Will stay again when back in General Santos..

10

Karin

14 Dec 2025

·

Stayed 6 nights

The attention from the staff on my stay was very good. The room was very nice.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are widely praised for being friendly, professional, and accommodating, with some going above and beyond. However, several reviews flag inconsistent service, especially in the restaurant, and occasional lapses such as unhelpful taxi assistance or check-in issues.

Related guest reviews

10

Randall

4 Jan 2026

·

Stayed 2 nights

Very gente staff. Nice facilities & great food..!

10

Jacob

30 Aug 2025

·

Stayed 1 night

The staff was so helpful and polite and very professional

6

Curtis

13 May 2022

·

Stayed 2 nights

Stayed 3 nights , the Gym is not opened ( not noted on website ) . Service is not consistent, reception is efficient and tries hard , however there is construction on the fourth floor and called down and was told in a stern male voice “ you were told at check in about the construction “ completely false we weren’t . The restaurant food is fine , the service not very friendly ( no smiles , how are you? ..forgetful with requests ) …It’s a new property they have some kinks to work out then this hotel will be much better.

10

Toney

19 Oct 2025

·

Stayed 1 night

The front desk staff were excellent and accommodating at my arrival. Kudos.

6

Michael

25 Feb 2023

·

Stayed 2 nights

When asked for a taxi doorman said there were none but did not offer a solution or help. Only when i went to front desk did they order a taxi.

10

Kenneth

3 Nov 2025

·

Stayed 2 nights

Great atmosphere and very professional and friendly staff! The rooms are clean and modern! An overall great experience for my first time to General Santos!!!

8

Walter

25 Aug 2022

·

Stayed 1 night

Facilities are great but the wait staff needs to be trained better. I blame this on management. Meals were brought out in sections with long breaks in-between. Orders would incorrect or things missing on them. The breakfast buffet a worker would see empty coffee vats or milk missing and would have to be asked to be refilled.

10

rodemia

11 Sept 2024

·

Stayed 2 nights

I spent my birthday at the hotel for 2 nights and the staff surprise me with a cake and serenade 2x @ breakfast and dinner , they sent another cake in my room . Such a sweet gesture . They went above and beyond ! It’s my home while in General Santos . Thank you !

10

Pacita

15 Oct 2025

·

Stayed 1 night

Great place to stay & great staff & service as well! Will definitely come back to stay again!!

10

Karin

14 Dec 2025

·

Stayed 6 nights

The attention from the staff on my stay was very good. The room was very nice.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Conveniently located next to Robinsons Mall for easy shopping and errands. Street-facing rooms can be affected by loud music from a nearby club late at night.

Related guest reviews

6

Bobby

11 Jan 2025

·

Stayed 3 nights

The room is plenty big enough, new so no problems with that. The bed was uncomfortable for me... I know that is a hit or miss with hotels. AC works good, plenty of hot water (most of the time). Our room was situated near to the night club across the street, so we had very loud dance music until 2am every night [ they did take Monday off]. I probably should have asked to move... but that is kind of a pain... the restaurant... slow and poor service and the food isn't very good. Breakfast buffet was just ok at best. Near the Robinson mall (not sure if that is positive or negative). Nice pool, kids play area and body spa. Does not have service to/from airport. There are about 5 other places i would stay in GenSan over this one.

10

Nonita Marie

11 Dec 2024

·

Stayed 3 nights

Excellent location and friendly staff

10

Timothy

30 Nov 2023

·

Stayed 1 night

Next to the Robinson mall where the have the customs office

2

Eric

27 Jul 2025

·

Stayed 1 night

When I checked in everything was great and when I went to my room everything was clean and in order. The reason I rated my stay as terrible had nothing to do with the hotel itself they put me in room 229 which faced the street. Around 945 there is a new club across the street and the music was so loud until 4am that I had to put bedding in the shower to try and get some sleep and my wife and 2 kids suffered trying to sleep in the beds because of the loud music loud motorcycles and loud people. If there is nothing done about this the hotel will suffer because nobody is gonna want to stay street side with these conditions.

6

Joselyn

25 Nov 2023

·

Stayed 1 night

Loud noises coming from a bar across the street, from evening to dawn. This is very annoying. Rooms are large.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Food receives mixed feedback: several enjoyed great meals and an extensive breakfast buffet. Others cite slow, disorganized service with incorrect or missing items and say the breakfast is just okay.

Related guest reviews

10

Randall

4 Jan 2026

·

Stayed 2 nights

Very gente staff. Nice facilities & great food..!

6

Curtis

13 May 2022

·

Stayed 2 nights

Stayed 3 nights , the Gym is not opened ( not noted on website ) . Service is not consistent, reception is efficient and tries hard , however there is construction on the fourth floor and called down and was told in a stern male voice “ you were told at check in about the construction “ completely false we weren’t . The restaurant food is fine , the service not very friendly ( no smiles , how are you? ..forgetful with requests ) …It’s a new property they have some kinks to work out then this hotel will be much better.

8

Jorn

27 Dec 2021

·

Stayed 2 nights

It's a really nice and new hotel, but something need to be changed. At arrival the service counter couldn't find my name in the system, even if I booked two days before at hotels.com, where I also paid in advance. There's was no menu card in the room, but the food we ordered, after getting two dirty cards delivered to the room, was really delicious. In the breakfast restaurant it's not smart guests cannot take food from the breakfast table, but need to wait until a waiter is ready to help. Why make it so complicated? I want to look at the food and put it on my plate myself, without talking to a waiter how much I want of each thing!

6

Bobby

11 Jan 2025

·

Stayed 3 nights

The room is plenty big enough, new so no problems with that. The bed was uncomfortable for me... I know that is a hit or miss with hotels. AC works good, plenty of hot water (most of the time). Our room was situated near to the night club across the street, so we had very loud dance music until 2am every night [ they did take Monday off]. I probably should have asked to move... but that is kind of a pain... the restaurant... slow and poor service and the food isn't very good. Breakfast buffet was just ok at best. Near the Robinson mall (not sure if that is positive or negative). Nice pool, kids play area and body spa. Does not have service to/from airport. There are about 5 other places i would stay in GenSan over this one.

8

Walter

25 Aug 2022

·

Stayed 1 night

Facilities are great but the wait staff needs to be trained better. I blame this on management. Meals were brought out in sections with long breaks in-between. Orders would incorrect or things missing on them. The breakfast buffet a worker would see empty coffee vats or milk missing and would have to be asked to be refilled.

10

Timothy Willing and

11 Oct 2025

·

Stayed 2 nights

Nice modern hotel with well appointed rooms and a very nice dining experience.

10

Melody

16 Jul 2024

·

Stayed 1 night

I had a very pleasant stay in the newest and most modern hotel in this city. The rooms were clean, modern (chagrins stations, mini refrigerator, safety box) and well equipped with all the amenities (slippers water toothbrush lotion coffee). The extensive breakfast buffet with omelette station was a big plus. Thank you to the staff (from Cassiopeia at front desk, to the concierge who brought up my bag) for the great service.

Was this helpful?

AI-generated summary based on recent guest reviews

Grand Summit Hotel General Santos

Prices for Grand Summit Hotel General Santos

Monthly average prices

About this property

Location

Room options

Deluxe Twin Room

Premier Twin

Premier King

Deluxe King Room

Guest reviews of Grand Summit Hotel General Santos

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Grand Summit Hotel General Santos

Prices for upcoming dates