Name: Holiday Inn Express Hotel & Suites Napa Valley-American Canyon by IHG
Address: 5001 Main Street, American Canyon, California, United States of America, American Canyon, California, US
Price range: $82–$323 per night
Rating: 8.63

What guests think

Across recent reviews, Holiday Inn Express Hotel & Suites Napa Valley-American Canyon by IHG is frequently praised for clean, comfortable rooms, friendly service, and a better-than-expected complimentary breakfast, alongside a convenient location near shops, dining, and access to Napa.

Guests also appreciate the heated pool and hot tub, easy parking, and pet-friendly policy. Common drawbacks include traffic or neighbor noise (especially on highway-facing rooms) and loud air conditioners, plus occasional housekeeping or maintenance lapses and inconsistent breakfast replenishment. Overall, expect a comfortable, good-value base near Napa with better results if you request a quieter room away from the road.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Heated pool and hot tub are appreciated, and parking is plentiful and easy. Pet friendly overall, but some guests noted limited dog relief areas and occasional side-door access problems; the pool was reported empty once.

Related guest reviews

10

Angie

Jan 7, 2024

·

Stayed 1 night

Check in was fast, we chose the floor for our room and immediately walked in and went out to the heated pools. There are towels and spare restrooms. In the morning there is a full breakfast with many different items. Worth the stay.

10

Rhodel

Aug 14, 2025

·

Stayed 5 nights

Plenty of parking. Friendly and professional staff.

6

Jacquelyn

Jul 23, 2024

·

Stayed 2 nights

Property is in a very nice location. However, they advertise pet friendly and they really are not. No place to walk dogs and no supplies offered. I was charged $60 for my 3 dogs even though they never set foot in the building (they stayed in my pet RV which was continuously monitored with a Waggle).

10

Joanne

Aug 18, 2025

·

Stayed 1 night

Pool was empty. Staff was nice. Location was just right for us.

10

Gueorgui

Jul 6, 2023

·

Stayed 1 night

Nice quiet hotel near Napa. Breakfast was excellent, and the late check out was nice. Also, my kids really enjoyed the heated pool after a long day in the car. I would definitely stay here again.

10

Laurie

Jun 11, 2023

·

Stayed 1 night

Nice stay, beds comfortable. Free breakfast. Hubby enjoyed the hot tub

10

Helen

Sep 10, 2025

·

Stayed 1 night

I traveled alone and had a king suite. The room was large,quiet and comfortable. Parking was easy and free. I enjoyed the included breakfast. The hotel is centrally located with convenient walking to shops, fast food restaurants.

10

Allyson

May 29, 2023

·

Stayed 1 night

Friends and I came to the area during BottleRock weekend; and didn't want to pay Napa hotel prices. This hotel is a gem! Spacious room, nice fridge and microwave. Fantastic pool and hot tub - used both. Even the landscaping in pool area is nice. Workout room looks good. Free breakfast is pretty good. Staff are friendly.

10

Hao

Oct 7, 2024

·

Stayed 1 night

Always a nice stay with our dogs

10

rick

Feb 25, 2024

·

Stayed 8 nights

Friendly staff, very clean, better than average breakfast. Parking lot shared with commercial businesses on one side. Side door was locked and could not be opened from outside- minor problem- parts broken were on order. Very nice stay for 8 nights.

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews describe the hotel and rooms as clean. However, multiple guests reported missed spots or odors (stains, pests, dirty hallway carpet) and inconsistent or reduced housekeeping.

Related guest reviews

10

Kira

Jul 21, 2025

·

Stayed 2 nights

Lovely staff; warm breakfast with good variety. Rooms were updated, beds were super comfy and DOVE brand products in bathroom were great quality! Highly recommended! Would stay again!

8

Mary Ellen

Oct 8, 2023

·

Stayed 2 nights

We had some ants and spiders in the bathroom.

4

Deborah

Jul 16, 2025

·

Stayed 2 nights

Hotel staff was professional and friendly and hotel seemed generally clean. That said, our room had a significant stain in the middle of room carpeting, toilet paper holder was barely hanging on the wall, and bathroom door hardware was coming apart. For a $300/night hotel, we expected more. That room (323) should have never been rented out. Clearly there is a QC problem that needs to be dealt with.

6

Julie

Jul 31, 2025

·

Stayed 1 night

We stayed here before on the higher floor and it was so wonderful and that’s why I decided to book it again. But this time we got our rooms on the first floor. This floor hallway is filthy and they need to replace the carpet!! It smells awfully!!

4

Angie

Mar 2, 2025

·

Stayed 1 night

Room was dirty. Otherwise it was fine.

10

Rajeev

Aug 15, 2025

·

Stayed 2 nights

Very clean and comfortable.

10

Stephanie

May 27, 2025

·

Stayed 1 night

The hotel was clean and the staff that we came in contact with were all very friendly. I will say the beds could have been a tad comfier but for a hotel bed it was good. Also, they have an adequate amount of pillows. I run cold, and would like to have access to an extra blanket without having to ask for one, so instead I just cranked up the heat, which also helped for white noise! And this was a great location for the event we were attending. I’d definitely stay here again!

10

Rochelle

Jun 7, 2025

·

Stayed 2 nights

From room to breakfast served and to staff service it was all good and definitely will come back. The cleanliness in the room is what I like the most. From ceiling to the floor you’d definitely know how very good your house keeper is.

10

Erick

Sep 23, 2025

·

Stayed 1 night

Clean room, parking was good. Staff was helpful and friendly.

8

Michelle

Aug 22, 2025

·

Stayed 1 night

Room could have been cleaner, I couldn’t find the TV remote anywhere so I looked under the bed and I wish I hadn’t. Sunflower seeds, crumbs, etc. Breakfast was meh. Edible but not great or hot. But it was “free” so better than nothing. Staff was really great though, and the location was decent.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and comfortable, and some are quiet with pleasant views. Noise from the highway, neighboring rooms, and loud AC units affects certain rooms.

Related guest reviews

10

Patricia

Apr 16, 2025

·

Stayed 2 nights

Our room had 2 queen sized beds and a pull out sofa bed. I was so impressed with how comfortable the sofa bed mattress was. The queen beds were amazingly soft and comfortable. It was the perfect room for 2 adults and 3 small kids. The breakfast spread was very nice with egg and cheese omelettes, pancakes and delicious tasting sausage and of course all of the standard cereals, bagels, toast, and coffee were there also. The pool was heated and clean and my kids really enjoyed swimming in it. And there was a very nice patio area near by with tables and chairs. It was the perfect place to have a few family members come and visit during our stay. The location is really nice as there is a Starbucks within walking distance and several other restaurants and a Walmart. The other great thing was a small park close by so my husband was able to take the kids there while I got ready in the morning. The only draw back was that they were very stingy with towels and I understand that this I part of being green but there were never quite enough towels for a family of five and even after requesting more and having someone "restock" the towels meant only putting 3 towels out.

8

Sabrina

May 19, 2025

·

Stayed 3 nights

This hotel was easy and fit our needs. Location was good - reasonably quiet all nights but Saturday night. The room was clean and well appointed but the room service was random. One day they turned the a/c off, swapped out one towel but left us one short and didn’t make the bed. The next night they left us the right amount of towels, left the a/c on and also skipped making the bed. The air conditioner was also way louder than I would have expected. It kicked in and off throughout the night to maintain the temp and jostled my wife awake each time. I had earplugs in so I wasn’t really phased. It was so loud the TV has to be turned up fairly high to listen to the TV. That so the only issue. If it hadn’t impacted sleeping, this wouldn’t be worth mentioning. Everything else was great.

6

Wankun

Sep 2, 2024

·

Stayed 1 night

The AC is loud.

2

Baruch

Sep 11, 2023

·

This property was very basic and while it was convenient for Napa, it has to go down as the absolute worst night sleep ever had in a hotel. I was given a roadside room and literally woke constantly throughout the night by the incessant road noise - rumbling trucks drag racers - it did not subside even between 2-4am! If you do stay here insist on being park side not roadside

8

Evelyn

May 3, 2025

·

Stayed 1 night

We were in the second floor but the room above us look like some kids were running around at night time even at early morning.

4

nghia

Mar 30, 2023

·

Stayed 1 night

side next to highway is noisy wrt rooms. Hard to sleep..Don't like counting cars passing by the whole night. Need to upgrade windows or insulation.Otherwise, hotel is nice

8

Michael B

Nov 3, 2025

·

Stayed 1 night

The room with king bed was clean and spacious. The breakfast buffet had a good selection. Location was close to restaurants and safe area. The staff is friendly and helpful. I would stay here again.

10

Andrea

May 18, 2025

·

Stayed 2 nights

We had a lovely room on the 3rd floor looking out at the hills: quiet, relaxing and a gorgeous sunrise!

10

Helen

Sep 10, 2025

·

Stayed 1 night

I traveled alone and had a king suite. The room was large,quiet and comfortable. Parking was easy and free. I enjoyed the included breakfast. The hotel is centrally located with convenient walking to shops, fast food restaurants.

8

Anne

Oct 10, 2025

·

Stayed 1 night

The ONLY problem was someone had their tv on really loud and it kept me up! Staff was nice and gave me earplugs but it was uncomfortable

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Service

Staff are widely described as friendly, helpful, and efficient at check-in. There were notable lapses, including check-in errors, strict ID policy, uneven responses to requests, and one serious privacy breach by maintenance.

Related guest reviews

10

david

Oct 2, 2025

·

Stayed 2 nights

The gentlemen that checked us into the hotel was very courteous & professional.

8

Caroline

Jul 23, 2025

·

Stayed 3 nights

The male at the front desk when we checked in was very friendly and provided excellent customer service. On our last night I asked for an extra comforter and he delivered it to our room immediately while the night before I called for toilet paper and the female working that night instructed me to go downstairs for it. Over

8

Sable

Feb 17, 2025

·

Stayed 2 nights

I’ve stayed here once before and my previous experience was better. This time when I got to my room I found that my bathroom toilet seat was dirty and the bathroom smelled faintly like urine. I called the desk and the attendant came up and took photos. He told me that unfortunately since they were all booked up he couldn’t move me to another room. I asked if someone could come up and clean it and he said he would bring up some cleaning supplies. He came back a while later with Clorox wipes and Lysol spray and told me I had to do it. At the time I was like whatever that’s fine I just want a clean toilet seat, but writing this now I’m thinking wow, I had to clean my own hotel room toilet. He offered me a discount for the trouble but failed to mention that it was only going to apply to one night. I found this out on the morning of my check out. The new guy who was there said he saw the discount in my account and he would put it through but I had to call hotels.com to confirm on their end. This is when I found out that they were only discounting me for the night in question. I was disappointed but hotels.com offered me an additional credit and the woman who helped me was super nice. Overall I won’t stay here again.

8

Anthony

Nov 25, 2024

·

Stayed 1 night

This HI Express exceeded my expectations with only one exception: the desk clerk was brand new on the job and hadn't learned various procedures. I had prepaid for the room (as required by Expedia and the hotel chain), but this clerk tried to charge me for the room. In the process, he deleted the information about the existing payment, and it took almost half an hour on the phone for his more experienced colleague to make the necessary phone calls to get everything sorted out. In the meantime, I was left standing in the lobby. Eventually, I got my key card and access to the room, and everything worked out OK.

8

Donga

Oct 9, 2023

·

Stayed 2 nights

All the staff members were very kind!

2

Brittany

Oct 31, 2023

·

Stayed 3 nights

The level of service was deplorable and accommodations were biased. I purchased a room for three nights for photographers traveling internationally with their infant for my wedding. Upon arrival, my photographers were told by “Merlie” they could not be accommodated although the room was FULLY PAID for and their flight was delayed, meanwhile a person who complained of an AC not working was immediately accommodated with another room. It was only after a supervisor (Lucy) came and nearly 1 hour later that my guests were provided an alternate room. Customer service, compassion and training is needed at this facility!

4

Edwin

Feb 17, 2025

·

Stayed 2 nights

We were in Napa for a wedding it was a two-day stay. Everything was good and the location was close to several stores and a restaurant. Things were going well until the last day. My wife was about to enter the shower and a maintenance worker barged in the room no knocking he didn't announce himself and saw her naked. After hearing her scream, I confronted him, He said that the front desk sent him and didn't know that we were in the room. After calming my wife down we went to the front desk. They apologized and said that they forgot we were there. Two things came to mind can't make mistakes like this, how do you forget about your guest? The second thought is if there is an issue that needs attention why were we booked in that room? My wife is traumatized We are looking into this.

10

Gerald

Oct 26, 2025

·

Stayed 1 night

Check-in and service were top-notch. The breakfast was also very good!

10

Jamar

Dec 5, 2024

·

Stayed 1 night

Great workers front desk helpful cafeteria workers insane great place.

10

Angela

Feb 25, 2023

·

Stayed 2 nights

Bianca was so very helpful in getting all the rooms organized and check I was a breeze because of her. Will definitely stay again.

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Location

Convenient for reaching Napa and walking to nearby shops and restaurants, with easy freeway access. Some guests reported traffic noise in road-facing rooms, and a few found it farther from Napa than expected.

Related guest reviews

2

Baruch

Sep 11, 2023

·

This property was very basic and while it was convenient for Napa, it has to go down as the absolute worst night sleep ever had in a hotel. I was given a roadside room and literally woke constantly throughout the night by the incessant road noise - rumbling trucks drag racers - it did not subside even between 2-4am! If you do stay here insist on being park side not roadside

10

Jenny

Aug 21, 2023

·

Stayed 2 nights

Very easy and quick check in. Parking is free and theres plenty of space. I was pleasantly surprised at how great this hotel was located. Plenty of food options in the same lot and even more across the street. Nice park across as well. Area definitely gets little busy since its on main road but its still very quiet. Staff was really nice. Room was nice and clean, bed was comfy. Their breakfast surprised me as well. Overall great experience. Would definitely come back againz

8

Karen

Jan 20, 2025

·

Stayed 4 nights

Location was good.

10

Michele

Feb 24, 2025

·

Stayed 2 nights

As a solo traveler, I am always hoping the place I reserve isn’t a safe area. This was great! It’s a newer part of American Canyon. It has many shops you can walk to, a park in front of the hotel. This is my go to hotel now if I’m staying in the Napa Valley area easy freeway access to both Napa Valley, Sonoma Valley, only took an hour from SFO.

6

Monica

Apr 21, 2025

·

Stayed 3 nights

Location was too far from Napa. Confusing on the map. First room was not clean but when I complained in the morning they moved us to a better room. Towels were thin and many edges are shredded. Could do better with that part.

10

Rhodel

Aug 14, 2025

·

Stayed 2 nights

Close to the freeway. Plenty of dining options.

10

Helen

Sep 10, 2025

·

Stayed 1 night

I traveled alone and had a king suite. The room was large,quiet and comfortable. Parking was easy and free. I enjoyed the included breakfast. The hotel is centrally located with convenient walking to shops, fast food restaurants.

8

Vivian

Dec 28, 2023

·

Stayed 3 nights

The inn was everything we could ask for. They were accommodating and helpful. The inn is in a convenient location near many dining options and stores. They also offered breakfast to help you start the day.

10

Terry

Nov 1, 2023

·

Stayed 7 nights

Location!Location! Location! About 40 miles from SFO…away from all the hustle and bustle. Easy day trips. Napa,Sonoma,and Calistoga to the north. Point Reyes lighthouse to the west. Reno NV to the East.Walnut Creek and Danville to the south. And the JellyBelly factory tour in Fairview nearby.

10

Harleyann

Aug 24, 2025

·

Stayed 1 night

Really close to a Walmart as well as a few other stores and restaurants. Not too far from Napa about an 10 minute drive which was nice! Clean and comfortable room and staff was very nice and helpful. I forgot something in the room after checkout and they were quick to find for me and held it up front until I came to pick it up!

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Dining

The complimentary breakfast is frequently praised for good variety and taste. Issues mentioned include items not kept hot or replenished, occasional equipment outages, limited variety over long stays, and coffee quality.

Related guest reviews

10

Patricia

Apr 16, 2025

·

Stayed 2 nights

Our room had 2 queen sized beds and a pull out sofa bed. I was so impressed with how comfortable the sofa bed mattress was. The queen beds were amazingly soft and comfortable. It was the perfect room for 2 adults and 3 small kids. The breakfast spread was very nice with egg and cheese omelettes, pancakes and delicious tasting sausage and of course all of the standard cereals, bagels, toast, and coffee were there also. The pool was heated and clean and my kids really enjoyed swimming in it. And there was a very nice patio area near by with tables and chairs. It was the perfect place to have a few family members come and visit during our stay. The location is really nice as there is a Starbucks within walking distance and several other restaurants and a Walmart. The other great thing was a small park close by so my husband was able to take the kids there while I got ready in the morning. The only draw back was that they were very stingy with towels and I understand that this I part of being green but there were never quite enough towels for a family of five and even after requesting more and having someone "restock" the towels meant only putting 3 towels out.

8

bryan

Jan 10, 2026

·

Stayed 3 nights

Great breakfast

10

Celamise

Sep 24, 2025

·

Stayed 1 night

This property is amazing; quick professional check in.. amazing beds and pillows clean rooms GREAT smelling soap! Breakfast was absolutely delicious! That coffee machine 10 out of 10…. Great job to this property..

8

Janice

Sep 2, 2025

·

Stayed 2 nights

Everything was great except the breakfast. Food almost gone and what was there was cold. They need to keep up on refilling the food.

10

Miriam

Dec 27, 2025

·

Stayed 2 nights

Clean hotel overall, great breakfast

8

Susan

Mar 30, 2025

·

Stayed 3 nights

Breakfast was great, different choices every day, Room did not get cleaned up one day.

8

Scott

Apr 15, 2025

·

Stayed 1 night

Breakfast was late Wi-Fi, didn't work understaffed

8

Thomas

Jun 17, 2025

·

Stayed 1 night

A little disappointed. Missed having the breakfast as ovens were down so no hot food.

10

Claudia

Feb 11, 2024

·

Stayed 1 night

Comfortable bed and bedding. Great breakfast.

8

Blanca

Jan 2, 2025

·

I wanted to like this property more than I did. It’s a little run down in the general areas but the rooms were still nice. The breakfast was surprisingly delicious. The first morning there was sausage patties, sausage links, bacon, scrambled eggs, potatoes, onions/peppers, biscuits, gravy, cinnamon rolls, pancakes, plus the usual continental breakfast stuff. Their coffee was not good but there was a Keurig in the room. Location was great as it was on the main road with plenty of restaurants around and Walmart just across the street.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$93
February	$99
March	$101
April	$121
May	$178
June	$157
July	$131
August	$126
September	$156
October	$154
November	$116
December	$92

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $260	19 $322
20 $104	21 $113	22 $108	23 $104	24 $136	25 $270	26 $318
27 $124	28 $91	29 $91	30 $94

Su	Mo	Tu	We	Th	Fr	Sa
				1 $123	2 $229	3 $323
4 $115	5 $108	6 $109	7 $112	8 $132	9 $202	10
11 $141	12 $123	13 $123	14 $123	15 $114	16 $199	17 $193
18 $85	19 $132	20 $113	21 $105	22 $142	23 $198	24 $239
25 $82	26 $107	27 $104	28 $105	29 $104	30 $91	31 $96

Holiday Inn Express Hotel & Suites Napa Valley-American Canyon by IHG

Prices for Holiday Inn Express Hotel & Suites Napa Valley-American Canyon by IHG

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Accessible (Communications)

Standard Room, 2 Queen Beds

Suite, Multiple Beds

Suite, 1 King Bed with Sofa Bed

Standard Room, 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications)

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Standard Room

Guest reviews of Holiday Inn Express Hotel & Suites Napa Valley-American Canyon by IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Holiday Inn Express Hotel & Suites Napa Valley-American Canyon by IHG

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