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Hilton Garden Inn New York / Staten Island

173 USD

/natt

Gj.snitt. for oktober

Hilton Garden Inn New York / Staten Island - Image 1

Hilton Garden Inn New York / Staten Island - Rom

Hilton Garden Inn New York / Staten Island - Rom

Hilton Garden Inn New York / Staten Island - Resepsjon

Hilton Garden Inn New York / Staten Island - Restaurant

Priser for Hilton Garden Inn New York / Staten Island

Velg datoer for å se priser og tilgjengelighet

173 USD

/natt

Gj.snitt. for oktober

Månedlige gjennomsnittspriser

På Hilton Garden Inn New York / Staten Island er prisen per natt i gjennomsnitt 141 USD i den billigste måneden (april) og 173 USD i den dyreste måneden (november), basert på de siste 12 månedene.

Gjennomsnittspris per natt på Hilton Garden Inn New York / Staten Island etter måned, siste 12 måneder (USD)
Måned	Gjennomsnittspris
januar	144 USD
februar	152 USD
mars	143 USD
april	141 USD
mai	152 USD
juni	157 USD
juli	153 USD
august	148 USD
september	154 USD
oktober	173 USD
november	173 USD
desember	162 USD

Dyreste: november (ca. 173 USD)

Billigste: april (ca. 141 USD)

Om denne eiendommen

Du tilbys blant annet et døgnåpent treningssenter og kan nyte utsikten fra en hage. Dette hotellet har dessuten wi-fi (inkludert), gavebutikk/kiosk og bryllupstjenester.

Fasiliteter

Du tilbys blant annet et døgnåpent treningssenter og kan nyte utsikten fra en hage. Dette hotellet har dessuten wi-fi (inkludert), gavebutikk/kiosk og bryllupstjenester.

Fasiliteter for forretningsreisende

Gjester har tilgang til blant annet kablet internettilgang (inkludert), hurtigutsjekking og renseri-/vaskeritjenester. Planlegger du en event i Staten Island? Som en av dette hotellet sine gjester tilbys du møte- og konferanserom på opp til 929 kvadratmeter, blant annet konferansesenter og 16 møterom. Gjestene tilbys ubetjent parkering (inkludert) på stedet.

Servering

Spis deg god og mett på italienske retter på Lorenzo's Restaurant, Bar, en restaurant med en bar/lounge og utsikt over hagen.

Rom

Føl deg som hjemme i et av de 198 aircondition-avkjølte gjesterommene som også har kjøleskap og Flatskjerm-TV. Du kan holde deg oppdatert med inkludert kablet og trådløst internett, og underholdningen er sikret med kabel-TV. Rommene har privat bad med kombinert dusj/badekar, hårføner og tannbørste og tannkrem (på forespørsel). Rommene har safe med plass til bærbar PC og skrivebord, og rengjøring tilbys etter avtale.

Beliggenhet

Reiser du til Staten Island og har Hilton Garden Inn New York / Staten Island som ligger med forbindelse til konferansesenteret som ditt overnattingssted, er du bare en 10 minutters kjøretur unna Staten Island kjøpesenter og Staten Island Zoo. Dette hotellet ligger 5,9 mi (9,5 km) unna Snug Harbor Cultural Center and Botanical Garden og 7,4 mi (11,9 km) unna Staten Island Ferry St. George Ferry Terminal.

Hva finnes i nærheten

Staten Island kjøpesenter(2.9 miles)
Staten Island Zoo(4 miles)
Hudson River Waterfront Walkway(4.9 miles)
Wagner College(5.2 miles)
Snug Harbor Cultural Center and Botanical Garden(5.9 miles)
Kean universitet(6.3 miles)
New York Harbor(6.5 miles)
Jersey Gardens lagerutsalg(6.6 miles)
Staten Island Ferry St. George Ferry Terminal(7.4 miles)
Fort Wadsworth(7.6 miles)
Cape Liberty cruisehavn(8.8 miles)
Kean Jersey City(9.4 miles)
Prudential Center(10.8 miles)
Frihetsgudinnen statspark(10.8 miles)
Liberty Science Center(11 miles)
Linden, New Jersey (LDJ)(7.2 miles)
Newark Liberty int. lufthavn (EWR)(8.4 miles)
Teterboro, NJ (TEB)(23.5 miles)
LaGuardia flyplass (LGA)(26.9 miles)
John F. Kennedy internasjonale flyplass (JFK)(28.3 miles)

Vaskeritjeneste
Heis
Flerspråklig personell
Bankboks
Hage
Ballsal

Beliggenhet

1100 South Ave, Bloomfield, New York, New York, USA

Staten Island kjøpesenter (2.9 miles)

Staten Island Zoo (4 miles)

Hudson River Waterfront Walkway (4.9 miles)

Wagner College (5.2 miles)

Snug Harbor Cultural Center and Botanical Garden (5.9 miles)

Kean universitet (6.3 miles)

Mer stedsinformasjon

Romalternativer

3

Suite – deluxe, 2 queensize-senger

Romdetaljer

2 Store Dobbeltsenger

Sover 5

Klimaanlegg

Wi-Fi (gratis)

Ekstrasenger eller sammenleggbare senger (gratis)

3

Rom, 2 dobbeltsenger

Romdetaljer

2 Dobbeltsenger

Sover 4

Klimaanlegg

Wi-Fi (gratis)

Ekstrasenger eller sammenleggbare senger (gratis)

4

Suite – junior, 1 kingsize-seng

Romdetaljer

1 Ekstra Stor Dobbeltseng

Sover 4

Klimaanlegg

Wi-Fi (gratis)

Ekstrasenger eller sammenleggbare senger (gratis)

4

Suite

Romdetaljer

1 Ekstra Stor Dobbeltseng

Sover 4

Klimaanlegg

Wi-Fi (gratis)

Ekstrasenger eller sammenleggbare senger (gratis)

4

Rom – standard

Romdetaljer

1 Ekstra Stor Dobbeltseng

Sover 2

Klimaanlegg

Wi-Fi (gratis)

Ekstrasenger eller sammenleggbare senger (gratis)

3

Rom, 2 dobbeltsenger, tilgjengelighetstilpasset

Romdetaljer

2 Dobbeltsenger

Sover 4

Klimaanlegg

Wi-Fi (gratis)

Ekstrasenger eller sammenleggbare senger (gratis)

3

Rom, 1 kingsize-seng

Romdetaljer

1 Ekstra Stor Dobbeltseng

Sover 2

Klimaanlegg

Wi-Fi (gratis)

Ekstrasenger eller sammenleggbare senger (gratis)

9

Rom – classic

Romdetaljer

1 Ekstra Stor Dobbeltseng

Sover 4

Klimaanlegg

Wi-Fi (gratis)

Ekstrasenger eller sammenleggbare senger (gratis)

2

Rom, 1 kingsize-seng, tilgjengelighetstilpasset

Romdetaljer

1 Ekstra Stor Dobbeltseng

Sover 2

Klimaanlegg

Wi-Fi (gratis)

Ekstrasenger eller sammenleggbare senger (gratis)

6

Rom, tilgjengelighetstilpasset

Romdetaljer

2 Dobbeltsenger

Sover 4

Klimaanlegg

Wi-Fi (gratis)

Ekstrasenger eller sammenleggbare senger (gratis)

4

Studio

Romdetaljer

1 Ekstra Stor Dobbeltseng

Sover 3

Klimaanlegg

Wi-Fi (gratis)

Ekstrasenger eller sammenleggbare senger (gratis)

Gjesteomtaler av Hilton Garden Inn New York / Staten Island

8

God

basert på 1 000 verifiserte omtaler

Hvem bor her?

Business

25%

Par

21%

Familie

39%

Grupper

8%

Alene

4%

Hva gjestene synes

KI-generert oppsummering basert på nylige gjesteomtaler

På Hilton Garden Inn New York / Staten Island roser reisende ofte det vennlige personalet, praktisk tilgang til motorveien og en restaurant på stedet, mens tilbakevendende kritikk gjelder utdaterte rom, varierende renhold, støy i forbindelse med arrangementer, parkeringsproblemer under arrangementer og ujevn oppfølging av tjenester.

Fasiliteter

Renhold

Rom

Service

Beliggenhet

Servering

Var dette til hjelp?

Hva gjestene synes

På Hilton Garden Inn New York / Staten Island roser reisende ofte det vennlige personalet, praktisk tilgang til motorveien og en restaurant på stedet, mens tilbakevendende kritikk gjelder utdaterte rom, varierende renhold, støy i forbindelse med arrangementer, parkeringsproblemer under arrangementer og ujevn oppfølging av tjenester.

Rommene varierer fra nyoppussede til tydelig slitte, med noen ukomfortable madrasser, ustabil Wi-Fi på rommet og diverse mindre vedlikeholdsproblemer som rapporteres. Tilbakemeldinger om renhold spenner fra svært ryddige opphold til rapporter om skadedyr, lukt og manglende husarbeid, noe som tyder på varierende standarder. Samlet sett passer det for besøkende som søker en base på Staten Island med enkle bekvemmeligheter.

Fasiliteter

Renhold

Rom

Service

Beliggenhet

Servering

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Fasiliteter

Restauranten/baren Lorenzo’s på stedet og treningssenteret får ros; gratis parkering er tilgjengelig, men kan være begrenset under store arrangementer. Bryllup og fester er vanlig i helgene og kan tidvis være støyende; det er ikke noe basseng, og det nevnes av og til renoveringsarbeid.

Relaterte gjesteomtaler

10

Fran

20. mars 2025

·

Overnattet 1 natt

Very clean updated room, comfortable bed, kuerig coffee and excellent restaurant on the premises

Very clean updated room, comfortable bed, kuerig coffee and excellent restaurant on the premises

2

Michael

11. juni 2025

·

Overnattet 1 natt

They said there was a pool there was no pool. They said we could go to other things on the property, but the property was blocked off on certain end.

They said there was a pool there was no pool. They said we could go to other things on the property, but the property was blocked off on certain end.

8

Ian

1. feb. 2025

·

Overnattet 1 natt

Not enough parking for the amount of events happening the same time

Not enough parking for the amount of events happening the same time

10

Stephen

8. sep. 2024

·

Overnattet 1 natt

Great restaurant and bar!

Great restaurant and bar!

10

Kathryn

1. mars 2025

·

Overnattet 1 natt

Clean check in very easy great restaurant/bar in hotel

Clean check in very easy great restaurant/bar in hotel

10

Daniel

15. jan. 2025

·

Overnattet 1 natt

Bar is very nice, but bathroom is far away. Gym is very nice with lots of new equipment. Room quality varies between floors. Floor 4 the rooms are very nice.

Bar is very nice, but bathroom is far away. Gym is very nice with lots of new equipment. Room quality varies between floors. Floor 4 the rooms are very nice.

8

Christopher

27. mai 2024

·

Overnattet 4 netter

The Good: Nice hotel room and staff service is good. They have a nice gym room and a good dining area. Parking is super easy and it is located to where you can get to a highway easily. Need to Improve: coffee is weak, the room door wouldn’t shut properly (quite odd) and they have a lot of events at the the hotel where loud music plays. Can get a bit loud in the room at times, especially if you are near the event space itself. Ask at desk where the room is located or sleep with ear plugs.

The Good: Nice hotel room and staff service is good. They have a nice gym room and a good dining area. Parking is super easy and it is located to where you can get to a highway easily. Need to Improve: coffee is weak, the room door wouldn’t shut properly (quite odd) and they have a lot of events at the the hotel where loud music plays. Can get a bit loud in the room at times, especially if you are near the event space itself. Ask at desk where the room is located or sleep with ear plugs.

6

Danny

24. mars 2024

·

Overnattet 4 netter

The restaurant at the property was great along with the staff and service that they provided. It was quiet at night other than when the events were going on. That also limited parking for guest that were staying at the hotel. When I asked about parking, I was asked how long I would be staying. When I asked if I could park in the parking lot beside the building, I was told that that was rented out to Amazon for training drivers. I was also told that they would ask their manager on duty if I could park there, and then was told that I was not staying long enough without management even being asked. The front desk staff could take a few tips from the restaurant personnel. Other than that it is a fairly decent hotel.

The restaurant at the property was great along with the staff and service that they provided. It was quiet at night other than when the events were going on. That also limited parking for guest that were staying at the hotel. When I asked about parking, I was asked how long I would be staying. When I asked if I could park in the parking lot beside the building, I was told that that was rented out to Amazon for training drivers. I was also told that they would ask their manager on duty if I could park there, and then was told that I was not staying long enough without management even being asked. The front desk staff could take a few tips from the restaurant personnel. Other than that it is a fairly decent hotel.

2

Courtney

21. apr. 2024

·

Overnattet 1 natt

Not family friendly. Traveled with my 4 month old. Checked in during dinner time. There was no parking. Cars were parked illegally all over the Hilton parking lot. Front desk told me to park at the hotel next door if there was no parking in the Hilton parking lots, or use valet. I tried to valet and was told it was reserved for restaurant guests, not hotel guests, and they refused to valet my car. I had to park at the hotel next door and walk to the Hilton with my infant and belongings. It was an absolute nightmare. Oh and there are weddings going on so I can hear the muffed music as well.

Not family friendly. Traveled with my 4 month old. Checked in during dinner time. There was no parking. Cars were parked illegally all over the Hilton parking lot. Front desk told me to park at the hotel next door if there was no parking in the Hilton parking lots, or use valet. I tried to valet and was told it was reserved for restaurant guests, not hotel guests, and they refused to valet my car. I had to park at the hotel next door and walk to the Hilton with my infant and belongings. It was an absolute nightmare. Oh and there are weddings going on so I can hear the muffed music as well.

10

Jennifer

19. jan. 2025

·

Overnattet 1 natt

Front desk staff was incredibly friendly checkin was a breeze. Lorenzo bar/restaurant was awesome.

Front desk staff was incredibly friendly checkin was a breeze. Lorenzo bar/restaurant was awesome.

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Renhold

Renholdet er ujevnt: mange gjester finner rommene svært rene, men andre rapporterer om skadedyr (maur/insekter), lukt, flekkete eller slitte tepper og manglende husarbeid.

Relaterte gjesteomtaler

10

Margaret

5. mai 2025

·

Overnattet 2 netter

The location of the hotel was good for us. The location or the room was terrible: right above the ballroom was terrible. Right above the ballroom where an event went on until almost midnight. The condition of the room was poor: paint spattered on the tile floor, a dirty, stained bathtub that drained poorly, a toilet that flushed poorly, a coffee maker that overflowed. I expected better.

The location of the hotel was good for us. The location or the room was terrible: right above the ballroom was terrible. Right above the ballroom where an event went on until almost midnight. The condition of the room was poor: paint spattered on the tile floor, a dirty, stained bathtub that drained poorly, a toilet that flushed poorly, a coffee maker that overflowed. I expected better.

4

Izzy

16. nov. 2024

·

Overnattet 1 natt

The room was in poor cond.wall papsr peeling,carpet fikthy,bathroom fan didnt work,alarm

The room was in poor cond.wall papsr peeling,carpet fikthy,bathroom fan didnt work,alarm

10

Jason

27. apr. 2025

·

Overnattet 2 netter

Everything from check in to check out was perfect. Front desk staff was amazing and very helpful. The room was clean and smelled wonderful.

Everything from check in to check out was perfect. Front desk staff was amazing and very helpful. The room was clean and smelled wonderful.

4

Miriam

8. okt. 2024

·

Overnattet 2 netter

I was there for 2 nights, I used to live in Staten Island and everyone said it was amazing. It was not. It was dirty. My bathroom door had so much gross stuff on it and the floor was not mopped. The carpet was so gross, it looked like it had never been shampooed and it even felt dirty. There was a disgusting chemical smell in the room, possibly from the cleaning solution? It wouldn't go away and my room had no windows that opened. It was also noisy, incredibly so. I was put it in a room that could adjoin to another room and that one had a baby in it that I could literally hear crying all night. Also, people shout up and down the hallways. The walls must be made of paper. I did ask for another room and was told they were full. The bed was clean but the sheets were stained. Nothing was clean or quiet about this room. As well, the waiter in the restaurant couldn't figure out how to use my bank card as a credit card and loudly shouted to me (across a few tables) "What is your pin number?" Seriously? My pin number? Nope. This is not a convenient hotel to stay at unless you drive (they used to have a shuttle to the ferry and did away with it) and this and the Hampton Inn in the same parking lot are your only Staten Island options. It's a shame, it's so rundown and dirty when it used to be nice.

I was there for 2 nights, I used to live in Staten Island and everyone said it was amazing. It was not. It was dirty. My bathroom door had so much gross stuff on it and the floor was not mopped. The carpet was so gross, it looked like it had never been shampooed and it even felt dirty. There was a disgusting chemical smell in the room, possibly from the cleaning solution? It wouldn't go away and my room had no windows that opened. It was also noisy, incredibly so. I was put it in a room that could adjoin to another room and that one had a baby in it that I could literally hear crying all night. Also, people shout up and down the hallways. The walls must be made of paper. I did ask for another room and was told they were full. The bed was clean but the sheets were stained. Nothing was clean or quiet about this room. As well, the waiter in the restaurant couldn't figure out how to use my bank card as a credit card and loudly shouted to me (across a few tables) "What is your pin number?" Seriously? My pin number? Nope. This is not a convenient hotel to stay at unless you drive (they used to have a shuttle to the ferry and did away with it) and this and the Hampton Inn in the same parking lot are your only Staten Island options. It's a shame, it's so rundown and dirty when it used to be nice.

4

Michael

29. nov. 2023

·

Overnattet 1 natt

Cockroaches in the bathroom, no shampoo, no tissue, wall paper ripped, rusted door, no coffee K-cups.

Cockroaches in the bathroom, no shampoo, no tissue, wall paper ripped, rusted door, no coffee K-cups.

2

leora

29. mai 2025

·

Overnattet 1 natt

I made two separate bookings for consecutive nights, for seperate rooms. and each room had severe hygiene and cleanliness issues. Based on my experience across both rooms, this seems to reflect the hotel's standard rather than an isolated problem. Here are the issues I personally experienced and documented: Towels provided had visible stains Sheets contained hairs stuck in them Bathroom walls and ceiling had hairs stuck to them Surfaces had crumbs and hair Coffee machine was sticky and appeared unclean Toilet seat was not properly cleaned No ventilation in the bathroom The elevator was dirty, had a sticky floor, and smelled foul These conditions were unsanitary and unacceptable for a hotel of any standard, especially under the Hilton brand. I attempted to resolve this directly with the hotel, but they have not responded in any way.

I made two separate bookings for consecutive nights, for seperate rooms. and each room had severe hygiene and cleanliness issues. Based on my experience across both rooms, this seems to reflect the hotel's standard rather than an isolated problem. Here are the issues I personally experienced and documented: Towels provided had visible stains Sheets contained hairs stuck in them Bathroom walls and ceiling had hairs stuck to them Surfaces had crumbs and hair Coffee machine was sticky and appeared unclean Toilet seat was not properly cleaned No ventilation in the bathroom The elevator was dirty, had a sticky floor, and smelled foul These conditions were unsanitary and unacceptable for a hotel of any standard, especially under the Hilton brand. I attempted to resolve this directly with the hotel, but they have not responded in any way.

10

Janivette

17. feb. 2025

·

Overnattet 1 natt

Very Clean

Very Clean

8

David

24. aug. 2025

·

Overnattet 1 natt

Had ants on counter near TV. Shower lever was loose

Had ants on counter near TV. Shower lever was loose

4

Cynthia J.

26. aug. 2025

·

Overnattet 3 netter

Beautiful grounds and gardens. There was a party with loud music in the ballroom. The pounding base from music prevented us from sleep. Complained to desk but they didn’t intervene. Huge spider one morning in our room and we saw ants in the lobby. Wouldn’t recommend.

Beautiful grounds and gardens. There was a party with loud music in the ballroom. The pounding base from music prevented us from sleep. Complained to desk but they didn’t intervene. Huge spider one morning in our room and we saw ants in the lobby. Wouldn’t recommend.

2

Robert

21. juni 2023

·

Overnattet 1 natt

Absolutely FILTHY. Avoid this place like the plague. Ants in the coffee pot that still contained contents. Shower and bathroom were disgusting. Told the front desk and they didn’t seem to care. Not even an apology.

Absolutely FILTHY. Avoid this place like the plague. Ants in the coffee pot that still contained contents. Shower and bathroom were disgusting. Told the front desk and they didn’t seem to care. Not even an apology.

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Rom

Rommene er generelt romslige, men mange føles utdaterte eller trenger oppussing, med rapporter om ukomfortable senger, dører som henger, problemer med varme og kjøling og ustabil Wi-Fi på rommet; noen oppussede rom er bedre.

Relaterte gjesteomtaler

8

Katrine

8. aug. 2025

·

Overnattet 1 natt

I stay primarily at Hilton properties, but was disappointed in the bed at this location, both my husband and I woke with sore hips and necks. Very surprised.

I stay primarily at Hilton properties, but was disappointed in the bed at this location, both my husband and I woke with sore hips and necks. Very surprised.

4

Richard

17. feb. 2025

·

Overnattet 1 natt

I was actually disappointed with the one night I stayed here. I was given a room with a door that was difficult to close, and there are other signs of wear and tear within the room. Moreover, the room was one floor directly below a top floor be ballroom where there was a wedding reception that lasted until midnight and the noise was so loud I was unable to sleep. So, it was not the best experience for me

I was actually disappointed with the one night I stayed here. I was given a room with a door that was difficult to close, and there are other signs of wear and tear within the room. Moreover, the room was one floor directly below a top floor be ballroom where there was a wedding reception that lasted until midnight and the noise was so loud I was unable to sleep. So, it was not the best experience for me

6

Felicia

26. des. 2024

·

Overnattet 3 netter

The rooms need to be upgraded.

The rooms need to be upgraded.

10

Peter

31. des. 2024

·

Overnattet 1 natt

the staff was great!! hotel was clean parking was ample. The bed was horrible, my girlfriend woke up with bad spasms and I had a neck ache.

the staff was great!! hotel was clean parking was ample. The bed was horrible, my girlfriend woke up with bad spasms and I had a neck ache.

4

Oscar

23. sep. 2024

·

Overnattet 27 netter

WIFI did not work to the 4th floor. Some staff very rude and unhelpful. Could not get room service work on schedule. Lots of weddings and parties on weekends.

WIFI did not work to the 4th floor. Some staff very rude and unhelpful. Could not get room service work on schedule. Lots of weddings and parties on weekends.

6

hamlet

4. feb. 2025

·

Overnattet 1 natt

Need to renovate..

Need to renovate..

6

Lemuel

28. feb. 2024

·

Overnattet 1 natt

A bit dated decor, duct tape on things, bar closes way too early. They should find a way to step it up when you’re the best hotel on the whole island, overall not bad

A bit dated decor, duct tape on things, bar closes way too early. They should find a way to step it up when you’re the best hotel on the whole island, overall not bad

10

Daniel

15. jan. 2025

·

Overnattet 1 natt

Bar is very nice, but bathroom is far away. Gym is very nice with lots of new equipment. Room quality varies between floors. Floor 4 the rooms are very nice.

Bar is very nice, but bathroom is far away. Gym is very nice with lots of new equipment. Room quality varies between floors. Floor 4 the rooms are very nice.

6

Johnita

22. jan. 2024

·

Overnattet 2 netter

Outside looks great the rooms inside is very DATED! Nothing up to date, thermostat hanging off the wall

Outside looks great the rooms inside is very DATED! Nothing up to date, thermostat hanging off the wall

8

Michael

18. mai 2025

·

Overnattet 1 natt

Nice enough. Room was dated

Nice enough. Room was dated

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Service

Servicen roses ofte som vennlig og hjelpsom, men tilbakevendende problemer inkluderer treg eller manglende oppfølging av henvendelser, romtyper som blandes sammen, og til tider frustrasjoner med sen tilgang eller innsjekking.

Relaterte gjesteomtaler

10

Taylor

28. mars 2025

·

Overnattet 3 netter

Comfortable and the staff was accommodating to any concerns we had.

Comfortable and the staff was accommodating to any concerns we had.

6

John

29. apr. 2025

·

Overnattet 2 netter

I contacted front desk to notify them that I am arriving late and might be after mid-night. She told me that I need to contact the front office again to check with the after mid-night staff to see the room availabilities. Also, on my check out day, I called the front desk early morning to ask them for late check out because I am part of wedding group that were allowed to get checked out at 1 pm. The staff told me no and if I stayed till 1 pm I will be charged extra fee. Additionally, I asked for coffee at the room and received only 2 coffee cups. I would suggest the staff need to be more professional with the customers and provided better customer service.

I contacted front desk to notify them that I am arriving late and might be after mid-night. She told me that I need to contact the front office again to check with the after mid-night staff to see the room availabilities. Also, on my check out day, I called the front desk early morning to ask them for late check out because I am part of wedding group that were allowed to get checked out at 1 pm. The staff told me no and if I stayed till 1 pm I will be charged extra fee. Additionally, I asked for coffee at the room and received only 2 coffee cups. I would suggest the staff need to be more professional with the customers and provided better customer service.

10

Allison

5. okt. 2025

·

Overnattet 1 natt

Everything was excellent and imma bit picky. Newly renovated rooms, all employees were so very friendly and helpful. We were there for a family wedding and the venue was lovely! Beautiful setting for such an occasion. Highly recommend!

Everything was excellent and imma bit picky. Newly renovated rooms, all employees were so very friendly and helpful. We were there for a family wedding and the venue was lovely! Beautiful setting for such an occasion. Highly recommend!

10

Alec

16. apr. 2023

·

Overnattet 1 natt

When I stayed at the Hilton Garden Inn I lost my phone and missed my flight from Newark. The front desk staff were amazing and helped me get a cab along with booking a flight. They were so calm, empathetic and helpful to my situation and helped me get home safely which I couldn't have done without them.

When I stayed at the Hilton Garden Inn I lost my phone and missed my flight from Newark. The front desk staff were amazing and helped me get a cab along with booking a flight. They were so calm, empathetic and helpful to my situation and helped me get home safely which I couldn't have done without them.

10

Erica

30. mai 2024

·

Overnattet 1 natt

Staff so friendly

Staff so friendly

6

Joseph

10. juni 2024

·

Overnattet 1 natt

Check-in was 4pm. At 6pm, when we arrived, no room was available to us. The team member helping us was polite, but inexperienced. She has no other answer but to tell us to wait. She did call for assistance. No upgrades, no different accommodations. Just wait. We asked for a couple of extra pillows. When we returned later that evening, no extra pillows. The desk was sticky, as it had not been properly cleaned by the staff. We had a long day of travel and family events. Being stressed by our accommodations was hard for us to tolerate.

Check-in was 4pm. At 6pm, when we arrived, no room was available to us. The team member helping us was polite, but inexperienced. She has no other answer but to tell us to wait. She did call for assistance. No upgrades, no different accommodations. Just wait. We asked for a couple of extra pillows. When we returned later that evening, no extra pillows. The desk was sticky, as it had not been properly cleaned by the staff. We had a long day of travel and family events. Being stressed by our accommodations was hard for us to tolerate.

8

Charlotte

8. aug. 2024

·

Overnattet 1 natt

I would have given 5 stars for everything except that our flight was delayed so we got there very late and couldn’t get into the hotel to check in. We spent 20 minutes trying to call the front desk with no answer. We had to walk across to the hotel across the parking lot and luckily the security person over there had the cell number of the manager and was able to tell him to open the door for us. If that man had not been there we would have been stuck outside with no place to go. The hotel next door had no rooms available

I would have given 5 stars for everything except that our flight was delayed so we got there very late and couldn’t get into the hotel to check in. We spent 20 minutes trying to call the front desk with no answer. We had to walk across to the hotel across the parking lot and luckily the security person over there had the cell number of the manager and was able to tell him to open the door for us. If that man had not been there we would have been stuck outside with no place to go. The hotel next door had no rooms available

10

Sandra

22. apr. 2025

·

Overnattet 1 natt

The hotel was very good, well located, and quiet. The staff was friendly, and both check-in and check-out were quick and smooth.

The hotel was very good, well located, and quiet. The staff was friendly, and both check-in and check-out were quick and smooth.

6

Darin

1. nov. 2024

·

Overnattet 2 netter

Staff seemed very distracted. Housekeeping never came during our stay despite our request for cleaning. Room was spacious but just not very clean. Restaurant staff on site are very nice and the food is good. Location is convenient to the Newark airport but traffic makes it a long drive to the ferry station etc. No other eating options near by.

Staff seemed very distracted. Housekeeping never came during our stay despite our request for cleaning. Room was spacious but just not very clean. Restaurant staff on site are very nice and the food is good. Location is convenient to the Newark airport but traffic makes it a long drive to the ferry station etc. No other eating options near by.

2

Yousef

16. sep. 2024

·

Overnattet 2 netter

Poor customer service

Poor customer service

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Beliggenhet

Rolig, forstadsområde med enkel tilgang til motorveien; mange gjester sier at bil er nødvendig fordi tilgangen til restauranter og butikker i nærheten er begrenset. Noen synes det også er praktisk til Newark lufthavn og steder på Staten Island.

Relaterte gjesteomtaler

6

viviana

7. aug. 2024

·

Overnattet 1 natt

Close to the airport

Close to the airport

10

ELIZABETH

22. des. 2024

·

Overnattet 1 natt

We arrived around 8:30 at night. Our check in was quick and the staff was friendly. We were able to get to our room right away and unwind from our long travels. The room was clean, a little outdated, but very comfortable. The rugs in the hallway were stained, so we were nervous that the room would not be as clean as it was. The lobby was beautifully decorated for Christmas. It was about 1/2 hour from the city but an easy drive. The location was great. We enjoyed our stay!

We arrived around 8:30 at night. Our check in was quick and the staff was friendly. We were able to get to our room right away and unwind from our long travels. The room was clean, a little outdated, but very comfortable. The rugs in the hallway were stained, so we were nervous that the room would not be as clean as it was. The lobby was beautifully decorated for Christmas. It was about 1/2 hour from the city but an easy drive. The location was great. We enjoyed our stay!

10

Joseph

29. apr. 2023

·

Overnattet 2 netter

Comfortable and clean. Excellent fitness facility. Good location right near highway.

Comfortable and clean. Excellent fitness facility. Good location right near highway.

6

David

17. jan. 2025

·

Overnattet 1 natt

The hotel is in the industrial Park. There is nothing around it. The food was overprepared and not that great. I did not get the rule that I have requested. And on top of it all, when I checked out, the front desk did not asked whether I had a good stay

The hotel is in the industrial Park. There is nothing around it. The food was overprepared and not that great. I did not get the rule that I have requested. And on top of it all, when I checked out, the front desk did not asked whether I had a good stay

10

Mariusz

24. des. 2024

·

Overnattet 1 natt

To properly assess this location, it is necessary to compare it to local hotels. This is exactly what makes the difference. Most hotels are run down, tired and in need of overhaul, this location is clean, neat, somewhat in the middle of nowhere, but from moment you walk in and all the way to the room, there is no fear of ‘what have I done? where in the hell I am staying overnight?’. It is my new stay at location, even though I have to pay toll to get over bridge to the boroughs.

To properly assess this location, it is necessary to compare it to local hotels. This is exactly what makes the difference. Most hotels are run down, tired and in need of overhaul, this location is clean, neat, somewhat in the middle of nowhere, but from moment you walk in and all the way to the room, there is no fear of ‘what have I done? where in the hell I am staying overnight?’. It is my new stay at location, even though I have to pay toll to get over bridge to the boroughs.

10

Lucian

13. des. 2024

·

Overnattet 1 natt

A perfect place to stay not too far from New York at a reasonable price.

A perfect place to stay not too far from New York at a reasonable price.

8

Rhonda

28. nov. 2024

·

Overnattet 3 netter

This hotel was very nice. Excellent location. Easy on and off highway , amazing choice for food. Excellent service, all hotel staff were very helpful and polite. Very upbeat attitude from everyone. In hotel restaurant had fantastic dinner. Our Room was huge and clean. The only negative I can mention is the mattress is overdue for a replacement. They are doing remodeling so maybe that is on tap for replacement. All in all 4 1/2 stars on 5 star scale

This hotel was very nice. Excellent location. Easy on and off highway , amazing choice for food. Excellent service, all hotel staff were very helpful and polite. Very upbeat attitude from everyone. In hotel restaurant had fantastic dinner. Our Room was huge and clean. The only negative I can mention is the mattress is overdue for a replacement. They are doing remodeling so maybe that is on tap for replacement. All in all 4 1/2 stars on 5 star scale

10

Jennifer

4. juli 2023

·

Overnattet 5 netter

Convenient location, nice grounds...

Convenient location, nice grounds...

10

Noel Sotomayor

29. mai 2023

·

Overnattet 2 netter

The only negative thing is that there is no shopping and dining around the hotel. Need a car to stay in this hotel.

The only negative thing is that there is no shopping and dining around the hotel. Need a car to stay in this hotel.

8

Lisa

15. mai 2025

·

Overnattet 1 natt

Lovely option for a stay on Staten Island. Quiet, clean, spacious rooms! Friendly service/front desk! If you’re coming in from out of town you need a car to get here. Lots of parking, although a good amount of cars parked in the lot are purposely taking up two spaces.

Lovely option for a stay on Staten Island. Quiet, clean, spacious rooms! Friendly service/front desk! If you’re coming in from out of town you need a car to get here. Lots of parking, although a good amount of cars parked in the lot are purposely taking up two spaces.

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Servering

Lorenzo’s og frokostbuffeten får mye ros for kvalitet og service. Noen gjester synes prisene er høye, bemerker mangelen på gratis kontinental frokost eller romservice, og nevner av og til høy musikk eller en merkelig atmosfære.

Relaterte gjesteomtaler

10

Fran

20. mars 2025

·

Overnattet 1 natt

Very clean updated room, comfortable bed, kuerig coffee and excellent restaurant on the premises

Very clean updated room, comfortable bed, kuerig coffee and excellent restaurant on the premises

8

trisha

27. okt. 2024

·

Overnattet 2 netter

No water for te room! Room smelled weird. No room service only a restaurante that you would have to go down to order food. Asked for silverware at front desk and they never brought it! Not great. Customer service is none but I guess the spot is basic due to location it’s good for private parties and stuff but not great for traveler

No water for te room! Room smelled weird. No room service only a restaurante that you would have to go down to order food. Asked for silverware at front desk and they never brought it! Not great. Customer service is none but I guess the spot is basic due to location it’s good for private parties and stuff but not great for traveler

10

Christine

19. sep. 2024

·

Overnattet 3 netter

I wanted a quiet, solitary weekend all to myself to work on a writing project. The room was pleasant, a king size bed, mini refrigerator, microwave and coffee maker. It was quiet, clean, desk top space, an extra chair to cozy into for catching up with tv news and searching for a movie to watch at night. The buffet breakfast is amazing! Opulent, an excellent omelet station, pancakes, waffles, bagels and assorted bread, pastry, oj and choice coffee. An unexpected interval was a spectacular 15-minute fireworks display on Sunday night. It was a surprise wedding gift from the parents of a couple celebrating their wedding at the venue. Guests were given notice, to avoid concerns about noise. So I went outside to watch, along with some other guests. Based on what I wanted and needed for my little getaway, it was exactly right.

I wanted a quiet, solitary weekend all to myself to work on a writing project. The room was pleasant, a king size bed, mini refrigerator, microwave and coffee maker. It was quiet, clean, desk top space, an extra chair to cozy into for catching up with tv news and searching for a movie to watch at night. The buffet breakfast is amazing! Opulent, an excellent omelet station, pancakes, waffles, bagels and assorted bread, pastry, oj and choice coffee. An unexpected interval was a spectacular 15-minute fireworks display on Sunday night. It was a surprise wedding gift from the parents of a couple celebrating their wedding at the venue. Guests were given notice, to avoid concerns about noise. So I went outside to watch, along with some other guests. Based on what I wanted and needed for my little getaway, it was exactly right.

10

Stephen

8. sep. 2024

·

Overnattet 1 natt

Great restaurant and bar!

Great restaurant and bar!

10

Daryn

3. apr. 2023

·

Overnattet 1 natt

Hotel staff were all friendly. Easy check in, check out. Parking lot, not parking garage which worked well for me as my truck will not fit in most parking garages. Parking lot was just steps from front door/lobby. Lorenzo's restaurant/bar , left of lobby was great for before/after dinner drinks. We also had their breakfast buffet the following morning, chef omelet station was great.

Hotel staff were all friendly. Easy check in, check out. Parking lot, not parking garage which worked well for me as my truck will not fit in most parking garages. Parking lot was just steps from front door/lobby. Lorenzo's restaurant/bar , left of lobby was great for before/after dinner drinks. We also had their breakfast buffet the following morning, chef omelet station was great.

10

Kathryn

1. mars 2025

·

Overnattet 1 natt

Clean check in very easy great restaurant/bar in hotel

Clean check in very easy great restaurant/bar in hotel

10

Michelle

31. jan. 2023

·

Overnattet 2 netter

I would recommend this hotel. The staff was very pleasant. The restaurant and bar were top notch.

I would recommend this hotel. The staff was very pleasant. The restaurant and bar were top notch.

10

Marcia

13. feb. 2025

·

Overnattet 2 netter

The property is clean, the restaurant has excellent food and it is convenient to many Staten Island sites and close to the NJ Turnpike

The property is clean, the restaurant has excellent food and it is convenient to many Staten Island sites and close to the NJ Turnpike

8

Gretchen

13. jan. 2025

·

Overnattet 2 netter

Breakfast at restaurant was reasonable and good.

Breakfast at restaurant was reasonable and good.

10

angelina

23. nov. 2024

·

Overnattet 2 netter

Excellent except no continental breakfast.

Excellent except no continental breakfast.

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10

Heinz-Hermann

for 3 uker siden

·

Overnattet 1 natt

Schöne Unterkunft! Toller Italiener im Laden ! Frühstück war sehr gut !

Schöne Unterkunft! Toller Italiener im Laden ! Frühstück war sehr gut !

10

Arthur

for 4 uker siden

·

Overnattet 1 natt

This was an outstanding hotel. From the staff to the room top notch!

This was an outstanding hotel. From the staff to the room top notch!

2

Jack

23. sep. 2026

·

Overnattet 1 natt

Everything about my stay was horrible! The air conditioner was loud the fire alarm kept chirping and flashing, the toilet paper holder was hanging out of the wall, the showerhead no water pressure The bathroom door didn’t close, the toilet seat. shifted. Just an overall bad experience. I will never use the Hilton in Staten Island again.

Everything about my stay was horrible! The air conditioner was loud the fire alarm kept chirping and flashing, the toilet paper holder was hanging out of the wall, the showerhead no water pressure The bathroom door didn’t close, the toilet seat. shifted. Just an overall bad experience. I will never use the Hilton in Staten Island again.

8

Eddie

23. sep. 2026

·

Overnattet 1 natt

Very nice hotel and a great location. The restaurant in the lobby is very good and prices are very good.

Very nice hotel and a great location. The restaurant in the lobby is very good and prices are very good.

8

Erika

16. sep. 2026

·

Overnattet 1 natt

Good pillows and towels. Comfortable sleeping. I heard the restaurant is good but did not eat there. Next time

Good pillows and towels. Comfortable sleeping. I heard the restaurant is good but did not eat there. Next time

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