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Elegant Lux Hotel

From

US$75
/ night
Elegant Lux Hotel - Image 1
Elegant Lux Hotel - Room
Elegant Lux Hotel - Room
Elegant Lux Hotel - Reception
Elegant Lux Hotel - Restaurant

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From

US$75
/ night

About this property

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Skiers will be in heaven, but there are recreational options available for non-skiers as well, including a health club and an indoor pool. This hotel...
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  • Parking

  • Airport shuttle

  • Restaurant

  • Swimming pool

  • Business centre

  • Room service

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Location

3 Polezhan St., Bansko, Bulgaria

Bansko Ski Resort (0.3 Miles)

Vihren (0.4 Miles)

Bansko Gondola Lift (0.4 Miles)

Baby Drag Ski Lift (0.4 Miles)

Pirin National Park Visitor Center (0.5 Miles)

Ice Rink Bansko (0.5 Miles)


Room options

Studio

Room details

1 Double Bed
and
1 Sofa Bed
or
2 Single Beds
and
1 Sofa Bed

Sleeps 4

484 ft²

Heating
Wi-Fi (Free)
Kitchen

Family Apartment, 2 Bedrooms, Balcony

Room details

1 Large Double Bed
,
3× Single Beds
and
1 Sofa Bed
or
2 Large Double Beds
,
1 Single Bed
and
1 Sofa Bed

Sleeps 6

1292 ft²

Balcony
Separate Dining Area
Heating
Wi-Fi (Free)
Kitchen
Fireplace

Family Apartment, 1 Bedroom

Room details

3× Single Beds
and
1 Sofa Bed
or
1 Large Double Bed
,
1 Single Bed
and
1 Sofa Bed

Sleeps 4

700 ft²

Balcony
Separate Dining Area
Heating
Wi-Fi (Free)
Kitchen
Fireplace

Guest reviews of Elegant Lux Hotel

Facilities

8.4

Cleanliness

7.6

Rooms

8.5

Service

8.7

Location

8.3

Dining

6.7

4

Constanta

IAN-logo

12 Jul 2026

·

Stayed 2 nights

From the moment we arrived, our experience was highly disappointing. The hotel is situated in an unpaved area with rough gravel roads, surrounded by an overgrown vacant lot. Upon arrival, there were no English-speaking staff members available at the front desk. Instead, we were greeted by a maintenance worker who appeared to handle multiple roles. While he was exceptionally polite, helpful, and welcoming, he spoke only Bulgarian, which made communication difficult.When we were escorted to our suite, we found that it did not match our reservation. The accommodation was in poor condition, outdated, and dusty. We requested a room change and spoke over the phone with an English-speaking manager. I explained that the room provided did not reflect our booking or the online gallery. Although she initially claimed we had reserved a standard suite rather than a deluxe, our booking confirmation clearly proved otherwise.We were eventually upgraded to a 'deluxe' suite that resembled the website photos. However, the cleanliness was unacceptable. The linens were significantly worn out, the towels did not meet proper hygiene standards, the room was only partially renovated, and the walls were stained.Given the poor location, lack of cleanliness, and management discrepancies, I cannot recommend this hotel.
From the moment we arrived, our experience was highly disappointing. The hotel is situated in an unpaved area with rough gravel roads, surrounded by an overgrown vacant lot. Upon arrival, there were no English-speaking staff members available at the front desk. Instead, we were greeted by a maintenance worker who appeared to handle multiple roles. While he was exceptionally polite, helpful, and welcoming, he spoke only Bulgarian, which made communication difficult.When we were escorted to our suite, we found that it did not match our reservation. The accommodation was in poor condition, outdated, and dusty. We requested a room change and spoke over the phone with an English-speaking manager. I explained that the room provided did not reflect our booking or the online gallery. Although she initially claimed we had reserved a standard suite rather than a deluxe, our booking confirmation clearly proved otherwise.We were eventually upgraded to a 'deluxe' suite that resembled the website photos. However, the cleanliness was unacceptable. The linens were significantly worn out, the towels did not meet proper hygiene standards, the room was only partially renovated, and the walls were stained.Given the poor location, lack of cleanliness, and management discrepancies, I cannot recommend this hotel.

10

Aneliya

EXP-logo

26 Jun 2026

·

Stayed 1 night

Incredible hospitality!!!! Mihaela at the front desk was wonderful and very accommodating! Would stay again!
Incredible hospitality!!!! Mihaela at the front desk was wonderful and very accommodating! Would stay again!

10

Anna

EXP-logo

17 Mar 2026

·

Stayed 2 nights

friendly and helpful staff, good location
friendly and helpful staff, good location

10

Regan

IAN-logo

1 Jan 2026

·

Stayed 1 night

Lovely place and such friendly staff highly recommended.
Lovely place and such friendly staff highly recommended.

8

Desrae

EXP-logo

25 Mar 2025

·

Stayed 6 nights

I loved the easy access to the jacuzzi and steam rooms and had a wonderful massage.
I loved the easy access to the jacuzzi and steam rooms and had a wonderful massage.

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

Check-in from 14:00

Before 12:00


Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs about Elegant Lux Hotel

Is parking available at the property?

Yes, free self-parking is available on-site.


Is breakfast offered at the hotel?

Yes, breakfast is available, and guests can enjoy breakfast in the room. Specific details about the type and cost are not provided.


Does the property allow pets?

Yes, pets are allowed in specific rooms only, with a fee of EUR 10 per pet, per day. Service animals are exempt from fees.


What are the check-in and check-out times?

Check-in is at 14:00 and check-out is at 12:00. Late check-out is available for a fee of EUR 50, subject to availability.


Are airport shuttle services available?

Yes, airport shuttle services are available for a fee of EUR 100.00 per vehicle (one-way). Guests must contact the property 48 hours prior to arrival to arrange the transfer.

What accessibility features does the hotel offer?

The property offers limited wheelchair accessibility, including step-free entrances and some wheelchair-accessible facilities.


What is the location of the hotel in relation to key landmarks?

The hotel is located within a 10-minute walk of Bansko Ski Resort and Vihren, approximately 0.4 miles from Bansko Gondola Lift and SkiBansko by Traventuria. It is situated in a national park.


Does the hotel have a swimming pool?

Yes, the hotel features an indoor pool and an outdoor heated pool, with access available from 9 AM to 9 PM.


What are the hotel's policies for guests staying with children?

Children 6 years old or younger stay free when occupying the parent or guardian's room, using existing bedding.


Does the hotel offer extra beds or cribs?

The property has connecting/adjoining rooms, which are subject to availability and can be requested. Specific information about extra beds or cribs is not provided.


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November 2026
December 2026

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Prices in USD for 2 guests, updated daily.



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