Towers at Lotte New York Palace
From
1 305 USD
/natt
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From
1 305 USD
/natt
Om denne eiendommen
Skjem bort deg selv på stedets massasjer, kroppsbehandlinger og ansiktsbehandlinger. Dette hotellet tilbyr også wi-fi (inkludert), concierge-tjenester og gavebutikk/kiosk. Det enkelt å komme seg til severdighetene i nærheten med den kostnad...
Fasiliteter
Skjem bort deg selv på stedets massasjer, kroppsbehandlinger og ansiktsbehandlinger. Dette hotellet tilbyr også wi-fi (inkludert), concierge-tjenester og gavebutikk/kiosk. Det enkelt å komme seg til severdighetene i nærheten med den kostnadsfrie bussen.
Fasiliteter for forretningsreisende
Gjester har tilgang til blant annet kablet internettilgang (inkludert), et forretningssenter og renseri-/vaskeritjenester.
Servering
Spis lunsj i dette hotellets restaurant, Pomme Palais. Du kan også få deg noe å spise på kafeen, og i tillegg tilbys det romservice (på fastsatte tidspunkter). Stedet har en bar/lounge hvor du kan slukke tørsten med din yndlingsdrink. Ferdiglaget frokost tilbys i helgene fra kl. 06.30 til kl. 12.00 mot et tillegg.
Rom
Føl deg som hjemme i et av de 176 aircondition-avkjølte gjesterommene, som også har kjøleskap og DVD-spiller. Sengen har overmadrass, dundyner og sengetøy i egyptisk bomull. Kablet og trådløst internett er inkludert, og underholdningen er sikret med en 42-tommers plasma-TV med kabel-TV. Badene inkluderer designertoalettartikler og hårføner.
Beliggenhet
Velger du The Towers at Lotte New York Palace i New York, bor du rett ved St. Patricks katedral og bare 3 minutter å gå til 5th Avenue. Dette hotellet med familievennlig profil ligger 0,1 mi (0,2 km) unna Rockefeller Center og 0,3 mi (0,5 km) unna Radio City Music Hall.
Hva finnes i nærheten
5th Avenue(0.1 miles)
Rockefeller Center(0.1 miles)
St. Patricks katedral(0.1 miles)
Madison Avenue(0.2 miles)
Top of the Rock Observation Deck(0.3 miles)
Radio City Music Hall(0.3 miles)
Museum für Moderne Kunst(0.4 miles)
Grand Central jernbanestasjon(0.4 miles)
Plaza Hotel(0.5 miles)
Broadway(0.5 miles)
Chrysler-bygningen(0.6 miles)
Times Square(0.6 miles)
Bryant Park(0.6 miles)
Central Park(0.6 miles)
Broadway Theatre(0.6 miles)
LaGuardia flyplass (LGA)(10.3 miles)
Teterboro, NJ (TEB)(12.4 miles)
Newark Liberty int. lufthavn (EWR)(17.8 miles)
John F. Kennedy internasjonale flyplass (JFK)(17.6 miles)
Linden, New Jersey (LDJ)(23.4 miles)
Restaurant
Barnepass
Forretningssenter
Romservice
Turistinformasjon
Renseri
Beliggenhet
455 Madison Avenue, Midtown Center, New York, New York, USA
5th Avenue (0.1 miles)
Rockefeller Center (0.1 miles)
St. Patricks katedral (0.1 miles)
Madison Avenue (0.2 miles)
Top of the Rock Observation Deck (0.3 miles)
Radio City Music Hall (0.3 miles)
Romalternativer
6
Suite, 2 soverom, hjørnerom (Towers)
Romdetaljer
1 Ekstra Stor Dobbeltseng
og 2 Store Dobbeltsenger
Sover 6
1675 ft²
Separat spisestueKlimaanleggWi-Fi (gratis)Tekjøkken
5
Studiosuite, 1 soverom, tårn (King)
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 3
1065 ft²
KlimaanleggWi-Fi (gratis)Badekar med ekstra dybde
4
Suite, 1 kingsize-seng med sovesofa, hjørnerom (Towers)
Romdetaljer
1 Ekstra Stor Dobbeltseng
og 1 Sovesofa
Sover 3
1206 ft²
Separat spisestueKlimaanleggWi-Fi (gratis)Tekjøkken
10
Suite (Metropolitan)
Romdetaljer
1 Ekstra Stor Dobbeltseng
og 2 Store Dobbeltsenger
Sover 6
2500 ft²
Separat spisestueKlimaanleggWi-Fi (gratis)Kjøkken
7
Suite (Champagne Triplex)
Romdetaljer
1 Ekstra Stor Dobbeltseng
og 2 Store Dobbeltsenger
Sover 4
5000 ft²
Separat spisestueKlimaanleggWi-Fi (gratis)Kjøkken
4
Luksusrom, 2 queensize-senger, tårn
Romdetaljer
2 Store Dobbeltsenger
Sover 4
465 ft²
KlimaanleggWi-Fi (gratis)Kjøleskap
10
Suite (Jewel Triplex)
Romdetaljer
1 Ekstra Stor Dobbeltseng
og 2 Store Dobbeltsenger
Sover 4
5000 ft²
Separat spisestueKlimaanleggWi-Fi (gratis)Kjøkken
4
Luksusrom, 1 kingsize-seng, tårn
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 2
465 ft²
KlimaanleggWi-Fi (gratis)Kjøleskap
6
Suite – executive, 1 kingsize-seng med sovesofa, tårn
Romdetaljer
1 Ekstra Stor Dobbeltseng
og 1 Sovesofa
Sover 2
655 ft²
KlimaanleggWi-Fi (gratis)Separat stue
4
Accessible Towers Corner Suite
Romdetaljer
1 Ekstra Stor Dobbeltseng
og 1 Sovesofa
Sover 3
KlimaanleggWi-Fi (gratis)Kjøleskap
4
Rom, 1 kingsize-seng, tilgjengelighetstilpasset (Towers)
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 2
465 ft²
KlimaanleggWi-Fi (gratis)Kjøleskap
6
Suite – royal
Romdetaljer
2 Ekstra Store Dobbeltsenger
og 2 Store Dobbeltsenger
Sover 8
3600 ft²
Separat spisestueKlimaanleggWi-Fi (gratis)Kjøkken
5
Studiosuite – executive, 2 queensize-senger, tårn
Romdetaljer
2 Store Dobbeltsenger
Sover 4
655 ft²
KlimaanleggWi-Fi (gratis)Badekar med ekstra dybde
6
Suite, 1 soverom, tårn
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 3
2500 ft²
Separat spisestueKlimaanleggWi-Fi (gratis)Kjøkken
6
Accessible Towers Corner Suite with Pantry
Romdetaljer
1 Ekstra Stor Dobbeltseng
og 1 Sovesofa
Sover 3
KlimaanleggWi-Fi (gratis)Kjøleskap
6
Suite – executive, tårn
Romdetaljer
1 Ekstra Stor Dobbeltseng
og 1 Sovesofa
Sover 2
655 ft²
KlimaanleggWi-Fi (gratis)Separat stue
6
Suite, flere senger (Towers, Skyview)
Romdetaljer
1 Ekstra Stor Dobbeltseng
og 2 Store Dobbeltsenger
Sover 8
3000 ft²
KlimaanleggWi-Fi (gratis)Kjøkken
10
Loftsleilighet (Towers, Suite)
Romdetaljer
1 Ekstra Stor Dobbeltseng
og 2 Store Dobbeltsenger
Sover 6
5000 ft²
Separat spisestueKlimaanleggWi-Fi (gratis)Kjøkken
7
Suite, flere senger, hjørnerom (with Pantry, Towers)
Romdetaljer
1 Ekstra Stor Dobbeltseng
og 1 Sovesofa
Sover 3
1210 ft²
Separat spisestueKlimaanleggWi-Fi (gratis)Kjøkken
4
Rom, 2 queensize-senger, tilgjengelighetstilpasset (Towers)
Romdetaljer
2 Store Dobbeltsenger
Sover 4
465 ft²
KlimaanleggWi-Fi (gratis)Kjøleskap
Gjesteomtaler
9.6
Eksepsjonell
basert på 703 verifiserte omtaler
Hva gjestene synes
KI-generert oppsummering basert på nylige gjesteomtaler
The Towers at Lotte New York Palace får skryt for sin sentrale beliggenhet, romslige rom med utsikt over byen og god service. Samtidig påpekes det gjentatte ganger at det er lange ventetider på heisene i Towers-delen, varierende opplevelser i resepsjonen, og noen rom som fremstår litt utdaterte eller slitte.
Les merVar dette til hjelp?
Hva gjestene synes
The Towers at Lotte New York Palace får skryt for sin sentrale beliggenhet, romslige rom med utsikt over byen og god service. Samtidig påpekes det gjentatte ganger at det er lange ventetider på heisene i Towers-delen, varierende opplevelser i resepsjonen, og noen rom som fremstår litt utdaterte eller slitte.
Lobbyen og fellesområdene kan være svært travle, noe som fører til langsom innsjekking og begrenset hjelp med bagasje eller concierge-tjenester på travle tidspunkter. Tilbakemeldingene på mat og drikke er blandet; restauranten kan være fullbooket eller bakeriet utsolgt, og noen synes frokosten er dyr. Alt i alt passer hotellet for reisende som trives med et livlig og luksuriøst hotell.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Fasiliteter
Tilbakemeldingene går hovedsakelig på heisene i Towers-delen: flere anmeldelser rapporterer om lange ventetider i travle perioder eller under konferanser, mens én anmeldelse nevner raske turer. Lite annet ved fasilitetene på hotellet ble nevnt konsekvent.
Relaterte gjesteomtaler
6
Deana
19. okt. 2025
·
Overnattet 3 netter
The location is what makes this hotel great, as well as the beds and water pressure. Otherwise, our room had a mildew smell first day and the surfaces were not clean. We waited for our room to be ready and the elevator experience in the towers makes it unfavorable vs. desired over their other rooms. To be suggested as a luxury experience is a stretch. But the view is truly gorgeous.
The location is what makes this hotel great, as well as the beds and water pressure. Otherwise, our room had a mildew smell first day and the surfaces were not clean. We waited for our room to be ready and the elevator experience in the towers makes it unfavorable vs. desired over their other rooms. To be suggested as a luxury experience is a stretch. But the view is truly gorgeous.
8
Ross
15. okt. 2025
·
Overnattet 2 netter
The Towers at Lotte Palace is a very busy hotel. During the day time and early evening hours the lobby is crowded with people. As a result, it may take time to check in, or get baggage assistance and concierge assistance. Our receptionist, Melody was extremely helpful and courteous. She help make the stress situations go smoothly and always with a smile and kind words. Diego, one of the concierge was also courteous and super helpful. Our corner suite was spacious and comfortable. The only negative items is 1. there were hardly any amenities provided. No coffee cups, coffee maker, hot pot, visitor guide book, etc. 2. the electric outlets in the room were worn out from over use. Loose connections and items plugged in would easily fall out. 3. only 2-elevators service the tower rooms, so wait times can be long during busy check out hours in the morning. Other than that the hotel is good and centrally located.
The Towers at Lotte Palace is a very busy hotel. During the day time and early evening hours the lobby is crowded with people. As a result, it may take time to check in, or get baggage assistance and concierge assistance. Our receptionist, Melody was extremely helpful and courteous. She help make the stress situations go smoothly and always with a smile and kind words. Diego, one of the concierge was also courteous and super helpful. Our corner suite was spacious and comfortable. The only negative items is 1. there were hardly any amenities provided. No coffee cups, coffee maker, hot pot, visitor guide book, etc. 2. the electric outlets in the room were worn out from over use. Loose connections and items plugged in would easily fall out. 3. only 2-elevators service the tower rooms, so wait times can be long during busy check out hours in the morning. Other than that the hotel is good and centrally located.
8
gerald
21. apr. 2024
·
Overnattet 5 netter
high end property. Staff friendly but doormen do not open doors even when guests have their hands full. The spa is mediocre and overpriced, Could not find a bar open at 4 p.m. when I had a meeting.
high end property. Staff friendly but doormen do not open doors even when guests have their hands full. The spa is mediocre and overpriced, Could not find a bar open at 4 p.m. when I had a meeting.
10
Ted
25. mai 2024
·
Overnattet 2 netter
Amazing experience. Very welcoming and accommodating staff. Comfortable rooms with great views of the city. Beautiful property with a relaxing courtyard.
Amazing experience. Very welcoming and accommodating staff. Comfortable rooms with great views of the city. Beautiful property with a relaxing courtyard.
10
Julia
22. apr. 2024
·
Overnattet 1 natt
Beautiful hotel with incredible service, spacious rooms, excellent fitness center, and in a great location! I highly recommend this hotel in NYC!
Beautiful hotel with incredible service, spacious rooms, excellent fitness center, and in a great location! I highly recommend this hotel in NYC!
6
Katherine
3. apr. 2024
·
Overnattet 3 netter
This hotel is in the best location to EVERYTHING. The service is impeccable. The elevators in the Towers are a MAJOR problem. Even with use of the 3rd service elevator, had to sometimes wait 10 minutes for an open elevator. It was so bad it overshadowed much of the incredible service on behalf of the staff. The fact that none of the staff acknowledged or apologized for the elevators was irritating though.
This hotel is in the best location to EVERYTHING. The service is impeccable. The elevators in the Towers are a MAJOR problem. Even with use of the 3rd service elevator, had to sometimes wait 10 minutes for an open elevator. It was so bad it overshadowed much of the incredible service on behalf of the staff. The fact that none of the staff acknowledged or apologized for the elevators was irritating though.
10
Vanessa
15. apr. 2025
·
Overnattet 7 netter
We loved our stay at the Lotte Towers! The rooms were very spacious for our family of 4. We were provided a fridge on request. The views were amazing. The lifts were quick to get us to the 58th floor! Our rooms were serviced twice daily. Cannot fault anything at Lotte would love to return one day!!
We loved our stay at the Lotte Towers! The rooms were very spacious for our family of 4. We were provided a fridge on request. The views were amazing. The lifts were quick to get us to the 58th floor! Our rooms were serviced twice daily. Cannot fault anything at Lotte would love to return one day!!
4
TATSUO
27. apr. 2025
·
Overnattet 3 netter
部屋にはグラスもカップも湯沸かし器も無く、いちいち頼まなくてならなかった。届けるのも遅く、部屋は良かったたが、翌日もまた何も無い状態でまた依頼しなければならなかった。
部屋にはグラスもカップも湯沸かし器も無く、いちいち頼まなくてならなかった。届けるのも遅く、部屋は良かったたが、翌日もまた何も無い状態でまた依頼しなければならなかった。
2
Deborah
21. des. 2024
·
Overnattet 3 netter
Hotel staff were very rude upon checking in. Had to wait over two hours past check in time. Was asked to leave a hotel lounge while waiting for room because they were having a private party. When asked where to go. Staff said if we buy alcohol we can stay in the hotel lounge. Had to go to restroom on the fifth floor because of private party only for people that were not even guests at the hotel. Was not able to eat at hotel restaurant as they were overbooked. The Pomme bakery did not have chocolate to make beverages such as hot chocolate or coffee drinks everything was sold out...long lines... again very rude staff... Our family stayed in the Towers and have stayed in the Palace in the past. The hotel service was subpar very rude and unprofessional. We had to handle our luggage to and from our room as well as bring our luggage outside and call an uber to return back to airport ourselves. Other hotel guests were upset as well. This could have been a Saturday Night Live skit... no joking... We will be staying at another hotel in the future. Don't waste your money staying here!!! So not worth it!!! Staff are too comfortable in their positions. Managment needs to be held accountable!!! What a shame this hotel has gone downhill in last two years.
Hotel staff were very rude upon checking in. Had to wait over two hours past check in time. Was asked to leave a hotel lounge while waiting for room because they were having a private party. When asked where to go. Staff said if we buy alcohol we can stay in the hotel lounge. Had to go to restroom on the fifth floor because of private party only for people that were not even guests at the hotel. Was not able to eat at hotel restaurant as they were overbooked. The Pomme bakery did not have chocolate to make beverages such as hot chocolate or coffee drinks everything was sold out...long lines... again very rude staff... Our family stayed in the Towers and have stayed in the Palace in the past. The hotel service was subpar very rude and unprofessional. We had to handle our luggage to and from our room as well as bring our luggage outside and call an uber to return back to airport ourselves. Other hotel guests were upset as well. This could have been a Saturday Night Live skit... no joking... We will be staying at another hotel in the future. Don't waste your money staying here!!! So not worth it!!! Staff are too comfortable in their positions. Managment needs to be held accountable!!! What a shame this hotel has gone downhill in last two years.
6
Jeff
24. mars 2024
·
Overnattet 1 natt
In town for one night for a charity fundraiser. Location was great, but there was a large conference going on in the hotel at the time of our stay. Individual rooms were being used as breakout areas, elevators were packed, lobby was packed. Staff was overwhelmed. Based on the size of the conference, the hotel should’ve either been closed to other guest or guest should have at least been warned.
In town for one night for a charity fundraiser. Location was great, but there was a large conference going on in the hotel at the time of our stay. Individual rooms were being used as breakout areas, elevators were packed, lobby was packed. Staff was overwhelmed. Based on the size of the conference, the hotel should’ve either been closed to other guest or guest should have at least been warned.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Renhold
Tilbakemeldingene er blandet: flere gjester fant rommene rene, men andre rapporterte om problemer som mugglukt, urene overflater og synlig slitasje i forhold til prisen.
Relaterte gjesteomtaler
10
Christine
24. aug. 2024
·
Overnattet 3 netter
I’ve stayed in many hotels in NYC and this was by far the best experience I’ve ever had. The hotel itself is beautiful both inside and out. The staff were all friendly and helpful. The location was wonderful. The views from the room were amazing. I cannot recommend enough!
I’ve stayed in many hotels in NYC and this was by far the best experience I’ve ever had. The hotel itself is beautiful both inside and out. The staff were all friendly and helpful. The location was wonderful. The views from the room were amazing. I cannot recommend enough!
6
Deana
19. okt. 2025
·
Overnattet 3 netter
The location is what makes this hotel great, as well as the beds and water pressure. Otherwise, our room had a mildew smell first day and the surfaces were not clean. We waited for our room to be ready and the elevator experience in the towers makes it unfavorable vs. desired over their other rooms. To be suggested as a luxury experience is a stretch. But the view is truly gorgeous.
The location is what makes this hotel great, as well as the beds and water pressure. Otherwise, our room had a mildew smell first day and the surfaces were not clean. We waited for our room to be ready and the elevator experience in the towers makes it unfavorable vs. desired over their other rooms. To be suggested as a luxury experience is a stretch. But the view is truly gorgeous.
10
David
16. aug. 2024
·
Overnattet 1 natt
Not only was the room clean and lobby beautiful. Management bent over backwards to accommodate my family 5 stars
Not only was the room clean and lobby beautiful. Management bent over backwards to accommodate my family 5 stars
10
Aimee
24. okt. 2024
·
Overnattet 3 netter
Great stay, perfect location. Minor touches in the room could be fixed to make it nicer
Great stay, perfect location. Minor touches in the room could be fixed to make it nicer
10
Vanessa
15. apr. 2025
·
Overnattet 7 netter
We loved our stay at the Lotte Towers! The rooms were very spacious for our family of 4. We were provided a fridge on request. The views were amazing. The lifts were quick to get us to the 58th floor! Our rooms were serviced twice daily. Cannot fault anything at Lotte would love to return one day!!
We loved our stay at the Lotte Towers! The rooms were very spacious for our family of 4. We were provided a fridge on request. The views were amazing. The lifts were quick to get us to the 58th floor! Our rooms were serviced twice daily. Cannot fault anything at Lotte would love to return one day!!
8
Sally
4. jan. 2025
·
Overnattet 4 netter
Staff made us feel so welcomed, comfortable, and practically like royalty. Room was very spacious compared to a typical hotel room. Plenty of closet space. Location was great. Close to shopping and a couple blocks from Metro. Walking distance to Times Square and Central Park. For a 5 star hotel, the room showed quite of bit of wear and tear.
Staff made us feel so welcomed, comfortable, and practically like royalty. Room was very spacious compared to a typical hotel room. Plenty of closet space. Location was great. Close to shopping and a couple blocks from Metro. Walking distance to Times Square and Central Park. For a 5 star hotel, the room showed quite of bit of wear and tear.
2
linda
22. okt. 2025
·
Overnattet 4 netter
UNIMAGINABLY RUDE hotel staff, who clearly have had no education, much less education in hospitality or communication. 100% assumed hotel guests were thieves, liars, or criminals of other sort; rather than the paying customers (or "guests!") they truly are. Tower King Room (1500.00/night) did not meet minimum expectation of clean, orderly, functioning hotel room: Rusty bathroom fixtures, pink mold on shower curtain, torn roman shades, askew black-out shades, non-functional electric blinds, non-functional electrical outlets, unusual stains on upholstery and carpet, mis-matched furnishings, broken ("ripped out") under-counter cabinetry, broken closet doors, struggling and loud water-hammer plumbing, etc (!!).
UNIMAGINABLY RUDE hotel staff, who clearly have had no education, much less education in hospitality or communication. 100% assumed hotel guests were thieves, liars, or criminals of other sort; rather than the paying customers (or "guests!") they truly are. Tower King Room (1500.00/night) did not meet minimum expectation of clean, orderly, functioning hotel room: Rusty bathroom fixtures, pink mold on shower curtain, torn roman shades, askew black-out shades, non-functional electric blinds, non-functional electrical outlets, unusual stains on upholstery and carpet, mis-matched furnishings, broken ("ripped out") under-counter cabinetry, broken closet doors, struggling and loud water-hammer plumbing, etc (!!).
10
Mirjam
31. mai 2025
·
Overnattet 2 netter
Sehr freundlich und zuvorkommend, ganz besonders Rebecca. Das Hotel ist eine beruhigende Insel an bester Lage und die Zimmer toll und sauber.
Sehr freundlich und zuvorkommend, ganz besonders Rebecca. Das Hotel ist eine beruhigende Insel an bester Lage und die Zimmer toll und sauber.
6
Luana Lynn
17. okt. 2024
·
Overnattet 10 netter
Property is dated, Old and worn furniture, worn carpeting. Stayed in the towers party of the hotel, and three condition of the hotel is not that of a 5 star hotel.
Property is dated, Old and worn furniture, worn carpeting. Stayed in the towers party of the hotel, and three condition of the hotel is not that of a 5 star hotel.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Rom
Rom og suiter beskrives ofte som store og komfortable med imponerende utsikt over byen eller katedralen. Noen gjester påpekte utdaterte møbler, mindre vedlikeholdsproblemer eller sporadisk støy og lysforstyrrelser.
Relaterte gjesteomtaler
8
Thomas
23. feb. 2024
·
Overnattet 4 netter
Huge rooms, a little dated but the size made up for it, especially for New York
Huge rooms, a little dated but the size made up for it, especially for New York
10
Liangping
6. juni 2024
·
Overnattet 3 netter
The view from the room is great, overseeing the St. Patrick’s Church.
The view from the room is great, overseeing the St. Patrick’s Church.
10
Valeria
18. mars 2024
·
Overnattet 4 netter
We had an absolute amazing experience at The Lotte Palace hotel . We were always greeted warmly by the doormen, concierge or any staff members. The rooms were comfortable and large by NYC standards. The views were incredible too. We loved our stay and will be back!
We had an absolute amazing experience at The Lotte Palace hotel . We were always greeted warmly by the doormen, concierge or any staff members. The rooms were comfortable and large by NYC standards. The views were incredible too. We loved our stay and will be back!
10
Aimee
24. okt. 2024
·
Overnattet 3 netter
Great stay, perfect location. Minor touches in the room could be fixed to make it nicer
Great stay, perfect location. Minor touches in the room could be fixed to make it nicer
10
Rheanna
1. jan. 2026
·
Overnattet 4 netter
Great large rooms! This hotel is truly wonderful and would love to stay here again. Highly recommend during Christmas time with their gorgeous decorations.
Great large rooms! This hotel is truly wonderful and would love to stay here again. Highly recommend during Christmas time with their gorgeous decorations.
10
Danielle
8. des. 2024
·
Overnattet 8 netter
Such beautiful decor and views, generous room size and friendly professional service
Such beautiful decor and views, generous room size and friendly professional service
8
Yan
19. mai 2024
·
Overnattet 3 netter
Good location, but not sure why it was super loud with music throughout the night in the second and third nights, overall good.
Good location, but not sure why it was super loud with music throughout the night in the second and third nights, overall good.
10
Marc
2. aug. 2024
·
Overnattet 4 netter
This is a great place to say in Mid-Town. The towers start on the 45th floor. Ask for a room with one of the better views. Actually we thought for the size and quality of the room combined with the view, made this really good value.
This is a great place to say in Mid-Town. The towers start on the 45th floor. Ask for a room with one of the better views. Actually we thought for the size and quality of the room combined with the view, made this really good value.
10
David
14. mai 2025
·
Overnattet 1 natt
Amazing roomy suites in the Towers, get the corner suite with an incredible skyline view. We've stayed at all the top luxury hotels and The Towers is in a class by itself in my opinion. We will be back.
Amazing roomy suites in the Towers, get the corner suite with an incredible skyline view. We've stayed at all the top luxury hotels and The Towers is in a class by itself in my opinion. We will be back.
6
Luana Lynn
17. okt. 2024
·
Overnattet 10 netter
Property is dated, Old and worn furniture, worn carpeting. Stayed in the towers party of the hotel, and three condition of the hotel is not that of a 5 star hotel.
Property is dated, Old and worn furniture, worn carpeting. Stayed in the towers party of the hotel, and three condition of the hotel is not that of a 5 star hotel.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Service
Servicen beskrives ofte som vennlig, imøtekommende og behjelpelig på tvers av avdelinger. Likevel nevner flere anmeldelser inkonsekvent eller uhøflig oppførsel i resepsjonen og forsinkelser når hotellet er travelt eller arrangerer arrangementer.
Relaterte gjesteomtaler
8
Kevin
20. okt. 2025
·
Overnattet 3 netter
This hotel is truly 5 star and I wanted to rate it 5 star across the board however the gap between excellent and average from front desk personnel can’t be ignored. Norma and Rebecca are exceptional whereas their colleagues need to be retrained. Not very good at all.
This hotel is truly 5 star and I wanted to rate it 5 star across the board however the gap between excellent and average from front desk personnel can’t be ignored. Norma and Rebecca are exceptional whereas their colleagues need to be retrained. Not very good at all.
10
Christine
24. aug. 2024
·
Overnattet 3 netter
I’ve stayed in many hotels in NYC and this was by far the best experience I’ve ever had. The hotel itself is beautiful both inside and out. The staff were all friendly and helpful. The location was wonderful. The views from the room were amazing. I cannot recommend enough!
I’ve stayed in many hotels in NYC and this was by far the best experience I’ve ever had. The hotel itself is beautiful both inside and out. The staff were all friendly and helpful. The location was wonderful. The views from the room were amazing. I cannot recommend enough!
10
Shirley
30. mars 2024
·
Overnattet 4 netter
Lovely stay, staff are very helpful throughout our stay
Lovely stay, staff are very helpful throughout our stay
10
Mark
25. feb. 2024
·
Overnattet 1 natt
Staff was amazing!
Staff was amazing!
10
Kip
9. des. 2024
·
Overnattet 4 netter
This is always a GREAT place for Christmas time. Best service, location and accommodations.
This is always a GREAT place for Christmas time. Best service, location and accommodations.
10
Christy
28. nov. 2024
·
Overnattet 2 netter
Anna Marie was so kind in making sure we had everything we needed at the front desk. From the bell hop to the room service Everything was wonderful. Our view was amazing and our room was outstanding. It was perfect for our three generation girls trip. Thank you for all you do
Anna Marie was so kind in making sure we had everything we needed at the front desk. From the bell hop to the room service Everything was wonderful. Our view was amazing and our room was outstanding. It was perfect for our three generation girls trip. Thank you for all you do
10
Heather
27. okt. 2024
·
Overnattet 4 netter
Wonderful Hotel and the staff were all amazingly helpful and kind.
Wonderful Hotel and the staff were all amazingly helpful and kind.
2
Deborah
21. des. 2024
·
Overnattet 3 netter
Hotel staff were very rude upon checking in. Had to wait over two hours past check in time. Was asked to leave a hotel lounge while waiting for room because they were having a private party. When asked where to go. Staff said if we buy alcohol we can stay in the hotel lounge. Had to go to restroom on the fifth floor because of private party only for people that were not even guests at the hotel. Was not able to eat at hotel restaurant as they were overbooked. The Pomme bakery did not have chocolate to make beverages such as hot chocolate or coffee drinks everything was sold out...long lines... again very rude staff... Our family stayed in the Towers and have stayed in the Palace in the past. The hotel service was subpar very rude and unprofessional. We had to handle our luggage to and from our room as well as bring our luggage outside and call an uber to return back to airport ourselves. Other hotel guests were upset as well. This could have been a Saturday Night Live skit... no joking... We will be staying at another hotel in the future. Don't waste your money staying here!!! So not worth it!!! Staff are too comfortable in their positions. Managment needs to be held accountable!!! What a shame this hotel has gone downhill in last two years.
Hotel staff were very rude upon checking in. Had to wait over two hours past check in time. Was asked to leave a hotel lounge while waiting for room because they were having a private party. When asked where to go. Staff said if we buy alcohol we can stay in the hotel lounge. Had to go to restroom on the fifth floor because of private party only for people that were not even guests at the hotel. Was not able to eat at hotel restaurant as they were overbooked. The Pomme bakery did not have chocolate to make beverages such as hot chocolate or coffee drinks everything was sold out...long lines... again very rude staff... Our family stayed in the Towers and have stayed in the Palace in the past. The hotel service was subpar very rude and unprofessional. We had to handle our luggage to and from our room as well as bring our luggage outside and call an uber to return back to airport ourselves. Other hotel guests were upset as well. This could have been a Saturday Night Live skit... no joking... We will be staying at another hotel in the future. Don't waste your money staying here!!! So not worth it!!! Staff are too comfortable in their positions. Managment needs to be held accountable!!! What a shame this hotel has gone downhill in last two years.
6
Jeff
24. mars 2024
·
Overnattet 1 natt
In town for one night for a charity fundraiser. Location was great, but there was a large conference going on in the hotel at the time of our stay. Individual rooms were being used as breakout areas, elevators were packed, lobby was packed. Staff was overwhelmed. Based on the size of the conference, the hotel should’ve either been closed to other guest or guest should have at least been warned.
In town for one night for a charity fundraiser. Location was great, but there was a large conference going on in the hotel at the time of our stay. Individual rooms were being used as breakout areas, elevators were packed, lobby was packed. Staff was overwhelmed. Based on the size of the conference, the hotel should’ve either been closed to other guest or guest should have at least been warned.
2
linda
22. okt. 2025
·
Overnattet 4 netter
UNIMAGINABLY RUDE hotel staff, who clearly have had no education, much less education in hospitality or communication. 100% assumed hotel guests were thieves, liars, or criminals of other sort; rather than the paying customers (or "guests!") they truly are. Tower King Room (1500.00/night) did not meet minimum expectation of clean, orderly, functioning hotel room: Rusty bathroom fixtures, pink mold on shower curtain, torn roman shades, askew black-out shades, non-functional electric blinds, non-functional electrical outlets, unusual stains on upholstery and carpet, mis-matched furnishings, broken ("ripped out") under-counter cabinetry, broken closet doors, struggling and loud water-hammer plumbing, etc (!!).
UNIMAGINABLY RUDE hotel staff, who clearly have had no education, much less education in hospitality or communication. 100% assumed hotel guests were thieves, liars, or criminals of other sort; rather than the paying customers (or "guests!") they truly are. Tower King Room (1500.00/night) did not meet minimum expectation of clean, orderly, functioning hotel room: Rusty bathroom fixtures, pink mold on shower curtain, torn roman shades, askew black-out shades, non-functional electric blinds, non-functional electrical outlets, unusual stains on upholstery and carpet, mis-matched furnishings, broken ("ripped out") under-counter cabinetry, broken closet doors, struggling and loud water-hammer plumbing, etc (!!).
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KI-generert oppsummering basert på nylige gjesteomtaler
Beliggenhet
Konsekvent rost for en sentral beliggenhet i Midtown, nær shopping, offentlig transport og store attraksjoner. Noen fant også beliggenheten overraskende rolig med tanke på området.
Relaterte gjesteomtaler
10
Christine
24. aug. 2024
·
Overnattet 3 netter
I’ve stayed in many hotels in NYC and this was by far the best experience I’ve ever had. The hotel itself is beautiful both inside and out. The staff were all friendly and helpful. The location was wonderful. The views from the room were amazing. I cannot recommend enough!
I’ve stayed in many hotels in NYC and this was by far the best experience I’ve ever had. The hotel itself is beautiful both inside and out. The staff were all friendly and helpful. The location was wonderful. The views from the room were amazing. I cannot recommend enough!
8
Paulo
16. feb. 2025
·
Overnattet 1 natt
Location
Location
10
Valeria
18. mars 2024
·
Overnattet 4 netter
We had an absolute amazing experience at The Lotte Palace hotel . We were always greeted warmly by the doormen, concierge or any staff members. The rooms were comfortable and large by NYC standards. The views were incredible too. We loved our stay and will be back!
We had an absolute amazing experience at The Lotte Palace hotel . We were always greeted warmly by the doormen, concierge or any staff members. The rooms were comfortable and large by NYC standards. The views were incredible too. We loved our stay and will be back!
10
HERNANDO
20. mai 2024
·
Overnattet 4 netter
Location
Location
10
Fariba
20. nov. 2024
·
Overnattet 4 netter
it was a very nice and large room with excellent service and location was fantastic.
it was a very nice and large room with excellent service and location was fantastic.
10
Edda
28. mai 2024
·
Overnattet 3 netter
the incredible location I had a wonderful experience, want to come back
the incredible location I had a wonderful experience, want to come back
10
Richard
11. sep. 2024
·
Overnattet 3 netter
Everything is great here, and surprisingly quiet given the location.
Everything is great here, and surprisingly quiet given the location.
8
Sally
4. jan. 2025
·
Overnattet 4 netter
Staff made us feel so welcomed, comfortable, and practically like royalty. Room was very spacious compared to a typical hotel room. Plenty of closet space. Location was great. Close to shopping and a couple blocks from Metro. Walking distance to Times Square and Central Park. For a 5 star hotel, the room showed quite of bit of wear and tear.
Staff made us feel so welcomed, comfortable, and practically like royalty. Room was very spacious compared to a typical hotel room. Plenty of closet space. Location was great. Close to shopping and a couple blocks from Metro. Walking distance to Times Square and Central Park. For a 5 star hotel, the room showed quite of bit of wear and tear.
10
Jonathan
30. aug. 2025
·
Overnattet 3 netter
Nice hotel great location
Nice hotel great location
8
Jon
12. juni 2024
·
Overnattet 4 netter
Smart hotel superbly located
Smart hotel superbly located
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KI-generert oppsummering basert på nylige gjesteomtaler
Servering
Tilbakemeldingene på mat og drikke er inkonsekvente: gjester nevner begrenset åpningstid i restauranten eller fullbooket restaurant, utsolgte bakervarer og dyr frokost, mens romservice ble rost i én anmeldelse.
Relaterte gjesteomtaler
10
José Ruiz
9. aug. 2025
·
Overnattet 7 netter
Excelente hotel a buen precio y excelente ubicación Solo deberían dejar el Restaurante abierto todo el día para brunch y lunch
Excelente hotel a buen precio y excelente ubicación Solo deberían dejar el Restaurante abierto todo el día para brunch y lunch
8
gerald
21. apr. 2024
·
Overnattet 5 netter
high end property. Staff friendly but doormen do not open doors even when guests have their hands full. The spa is mediocre and overpriced, Could not find a bar open at 4 p.m. when I had a meeting.
high end property. Staff friendly but doormen do not open doors even when guests have their hands full. The spa is mediocre and overpriced, Could not find a bar open at 4 p.m. when I had a meeting.
10
Christy
28. nov. 2024
·
Overnattet 2 netter
Anna Marie was so kind in making sure we had everything we needed at the front desk. From the bell hop to the room service Everything was wonderful. Our view was amazing and our room was outstanding. It was perfect for our three generation girls trip. Thank you for all you do
Anna Marie was so kind in making sure we had everything we needed at the front desk. From the bell hop to the room service Everything was wonderful. Our view was amazing and our room was outstanding. It was perfect for our three generation girls trip. Thank you for all you do
2
Deborah
21. des. 2024
·
Overnattet 3 netter
Hotel staff were very rude upon checking in. Had to wait over two hours past check in time. Was asked to leave a hotel lounge while waiting for room because they were having a private party. When asked where to go. Staff said if we buy alcohol we can stay in the hotel lounge. Had to go to restroom on the fifth floor because of private party only for people that were not even guests at the hotel. Was not able to eat at hotel restaurant as they were overbooked. The Pomme bakery did not have chocolate to make beverages such as hot chocolate or coffee drinks everything was sold out...long lines... again very rude staff... Our family stayed in the Towers and have stayed in the Palace in the past. The hotel service was subpar very rude and unprofessional. We had to handle our luggage to and from our room as well as bring our luggage outside and call an uber to return back to airport ourselves. Other hotel guests were upset as well. This could have been a Saturday Night Live skit... no joking... We will be staying at another hotel in the future. Don't waste your money staying here!!! So not worth it!!! Staff are too comfortable in their positions. Managment needs to be held accountable!!! What a shame this hotel has gone downhill in last two years.
Hotel staff were very rude upon checking in. Had to wait over two hours past check in time. Was asked to leave a hotel lounge while waiting for room because they were having a private party. When asked where to go. Staff said if we buy alcohol we can stay in the hotel lounge. Had to go to restroom on the fifth floor because of private party only for people that were not even guests at the hotel. Was not able to eat at hotel restaurant as they were overbooked. The Pomme bakery did not have chocolate to make beverages such as hot chocolate or coffee drinks everything was sold out...long lines... again very rude staff... Our family stayed in the Towers and have stayed in the Palace in the past. The hotel service was subpar very rude and unprofessional. We had to handle our luggage to and from our room as well as bring our luggage outside and call an uber to return back to airport ourselves. Other hotel guests were upset as well. This could have been a Saturday Night Live skit... no joking... We will be staying at another hotel in the future. Don't waste your money staying here!!! So not worth it!!! Staff are too comfortable in their positions. Managment needs to be held accountable!!! What a shame this hotel has gone downhill in last two years.
2
JORGE C
8. aug. 2024
·
Overnattet 3 netter
I always stay at the Towers because of the beautiful views they offer. This time they gave us a room that, despite being on the 47th floor, had a window overlooking another tower. At night, even with the blinds closed, it would be bright early in the morning. The bedroom door doesn't lock. The shower is inside the bathtub. The breakfast is expensive and bad. At 5:30 PM, when I asked where I could get coffee in the hotel, the staff sent me to the Starbucks on the corner. The hotel doesn't even have an espresso machine in the rooms. The minibar doesn't hold anything other than the products they want to sell. They just want to make money, not please the guest. It's a shame and far from a 5-star hotel.
I always stay at the Towers because of the beautiful views they offer. This time they gave us a room that, despite being on the 47th floor, had a window overlooking another tower. At night, even with the blinds closed, it would be bright early in the morning. The bedroom door doesn't lock. The shower is inside the bathtub. The breakfast is expensive and bad. At 5:30 PM, when I asked where I could get coffee in the hotel, the staff sent me to the Starbucks on the corner. The hotel doesn't even have an espresso machine in the rooms. The minibar doesn't hold anything other than the products they want to sell. They just want to make money, not please the guest. It's a shame and far from a 5-star hotel.
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KI-generert oppsummering basert på nylige gjesteomtaler
10
Cheryl
29. juli 2026
·
Overnattet 1 natt
Always great stay. Staff excellent love Lotte. Stay there 7 times a year
Always great stay. Staff excellent love Lotte. Stay there 7 times a year
6
Daniel
25. juni 2026
·
Overnattet 1 natt
We celebrated our anniversary with an overnight stay at the Towers & given the cost, had high hopes. The room was spacious & clean with a nice view but the service was sub par. The receptionist was neither friendly nor welcoming when we arrived & a different receptionist ignored us at checkout. The little things matter. There are many luxury hotels in the city & we’ll be staying at another next time.
We celebrated our anniversary with an overnight stay at the Towers & given the cost, had high hopes. The room was spacious & clean with a nice view but the service was sub par. The receptionist was neither friendly nor welcoming when we arrived & a different receptionist ignored us at checkout. The little things matter. There are many luxury hotels in the city & we’ll be staying at another next time.
10
Ankit
23. mai 2026
·
Overnattet 3 netter
Very good
Very good
10
Ankit
23. mai 2026
·
Overnattet 5 netter
Verry good
Verry good
10
Ankit
23. mai 2026
·
Overnattet 6 netter
Rooms are nice big and clean. Ambience and views are great. However, hotel can Improve on options available for breakfats
Rooms are nice big and clean. Ambience and views are great. However, hotel can Improve on options available for breakfats
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Umiddelbare KI-svar er basert på hotellinformasjonen
Priser for kommende datoer
september 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
oktober 2026
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Gjennomsnittspris per natt på tvers av tilbud, inkludert avgifter og gebyrer.
Priser i USD for 2 gjester oppdateres daglig.
- 2026-09-14: 1506.9992394775393USD
- 2026-09-15: 1484.3214434692384USD
- 2026-09-16: 1761.2715772216798USD
- 2026-09-17: 755.3894478149415USD
- 2026-09-18: 750.970854486084USD
- 2026-09-19: 1175.470245263672USD
- 2026-09-20: NO DATA
- 2026-09-21: NO DATA
- 2026-09-22: NO DATA
- 2026-09-23: 2071.7864497558594USD
- 2026-09-24: 1762.9355333618166USD
- 2026-09-25: 755.3894478149415USD
- 2026-09-26: 1417.9770928100588USD
- 2026-09-27: 1087.9984142395022USD
- 2026-09-28: 743.5105284790039USD
- 2026-09-29: 743.5105284790039USD
- 2026-09-30: 1842.5347481201175USD
- 2026-10-01: 945.7913878112794USD
- 2026-10-02: 755.3894478149415USD
- 2026-10-03: 1410.0694614624024USD
- 2026-10-04: 748.9101077209473USD
- 2026-10-05: 1486.569594897461USD
- 2026-10-06: 1679.229479272461USD
- 2026-10-07: 1679.229479272461USD
- 2026-10-08: 755.3894478149415USD
- 2026-10-09: 872.0186263000489USD
- 2026-10-10: 872.0186263000489USD
- 2026-10-11: 755.3894478149415USD
- 2026-10-12: 755.3894478149415USD
- 2026-10-13: 1111.756252911377USD
- 2026-10-14: NO DATA
- 2026-10-15: 1678.087719885254USD
- 2026-10-16: 872.0186263000489USD
- 2026-10-17: 755.3894478149415USD
- 2026-10-18: NO DATA
- 2026-10-19: 1664.6646143066407USD
- 2026-10-20: NO DATA
- 2026-10-21: 1621.4985569213868USD
- 2026-10-22: 1489.4504131958008USD
- 2026-10-23: 1597.646029577637USD
- 2026-10-24: 1629.9350075927737USD
- 2026-10-25: 701.3945008300782USD
- 2026-10-26: 1489.4504131958008USD
- 2026-10-27: 1468.5128033447268USD
- 2026-10-28: 1373.7132386352541USD
- 2026-10-29: 1364.6253806274415USD
- 2026-10-30: 1570.400209680176USD
- 2026-10-31: 888.2170822143555USD
- 2026-11-01: 755.3894478149415USD
- 2026-11-02: 1376.687759265137USD
- 2026-11-03: 1659.5783390258791USD
- 2026-11-04: 1364.6253806274415USD
- 2026-11-05: 1188.423571032715USD
- 2026-11-06: 741.3507954162599USD
- 2026-11-07: 1256.2575774047853USD
- 2026-11-08: 1427.9291258544922USD
- 2026-11-09: 1674.1136137817384USD
- 2026-11-10: 1617.9666130981448USD
- 2026-11-11: 1840.105110070801USD
- 2026-11-12: 755.3894478149415USD
- 2026-11-13: 1422.537085070801USD
- 2026-11-14: 755.3894478149415USD
En resepsjonist vil ta imot gjestene ved ankomst. Informasjon fra overnattingsstedet kan bli oversatt ved hjelp av automatiserte oversettelsesverktøy.
- Det kan pålegges avgifter for ekstra personer, og denne avgiften kan variere avhengig av overnattingsstedets egne regler
- Legitimasjon med bilde utstedt av offentlig myndighet samt kredittkort, debetkort eller depositum i kontanter kan være påkrevd ved innsjekking, i tilfelle det skulle oppstå uforutsette utgifter
- Spesielle forespørsler avhenger av tilgjengelighet ved innsjekking og kan koste ekstra. Spesielle forespørsler kan ikke garanteres oppfylt
- Dette overnattingsstedet godtar kredittkort og debetkort; ingen kontantbetalinger
- Overnattingsstedet har rom som ligger vegg i vegg. Disse er imidlertid avhengige av tilgjengelighet. Du kan be om tilstøtende rom ved å kontakte overnattingsstedet på telefonnummeret som du finner i bestillingsbekreftelsen.
- Kontaktfri innsjekking og kontaktfri utsjekking er tilgjengelig.
- Pris for frokost tilberedt etter bestilling: ca. USD 16–26 per person
- Avgift for betjent parkering: 110 USD per dag
- Kjæledyravgift: USD 150 per kjæledyr, per opphold
- Det kreves ikke betaling for servicedyr
- Avgift for ekstraseng: 100.0 USD per dag
Listen ovenfor er ikke fullstendig. Det kan hende at gebyrer og depositum ikke inkluderer skatter og avgifter, og det tas forbehold om endringer.
Populære fasiliteter
Restaurant
Barnepass
Forretningssenter
Romservice
Turistinformasjon
Renseri
Tjenester
Forretningssenter
Turistinformasjon
Renseri
Barnepass
Rengjøring
Bankettfasiliteter
Valutaveksling
Bankboks
Minibank
Bagasjeoppbevaring
Selvbetjent vaskeri
24-Hour Front Desk
Concierge Services
Generelt
Romservice
Restaurant
Rom for ikke-røykere
Damprom
Massasje
Spa- og velværesenter
Frokost servert på rommet
Familierom
Snack Bar/Deli
Aktiviteter
Evening Entertainment
Utemøbler
Fitness Center (nearby)
Internett
Gratis wi-fi