Axel Beach Crete - Adults Only

The hotel is beautiful from the outside , the executive room is not bad but not 4 stars. The staff 5/5 , very accommodating, very helpful, very friendly. I can’t find one negative criticism about the staff. The room needs upgrading, still using physical clasic key to open and lock the door. I didn’t like the furniture for 4 stars hotel. The small shampoo and shower he’ll bottle were less than convenient to use. No no toothpaste (got my electric toothbrush) . Spacious shower , spacious balcony. Only news tv channel ( that’s bad rating as I don’t watch news ) relatively small swimming pool but big enough sunbathing area. Roof place for breakfast and dinner. And I’ve heard that the owner didn’t pay the staff for 1-2 months. That’s an area for dinner in the vicinity , I only liked one ,the rest weren’t at my standard nor like. Overall I would rate the experience 3.5 the hotel and 5/5 for the staff .

Nice hotel with great location. Very positive stay. Though: Cleaning of the pool could be improved and sensors in windows, allowing us to operate the aircon did not work.

It was an amazing stay, the people made my week at the hotel one of the best moments of my long trip this summer. All the staff were very friendly, familiar and attentive to my needs. A shout out to Maria, Giorgia and Loukas: some of the best staff I have ever met.

La suite avec piscine privée était très bien. Le lit confortable salle de bain parfaite. Dommage que la piscine ne puisse pas être chauffée et les coussins des chaises longues étaient sales

La struttura è veramente carina, tuttavia il servizio molto minimalista, la cura e l'attenzione al particolare non adeguata a un 4 stelle. La colazione e la cena in generale non sono male ma mancano un po' di varietà. Da segnalare che nella cena della mezza pensione le bevande sono escluse. La pulizia può sicuramente migliorare!!