ibis Strasbourg Aéroport Le Zénith
Property description
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.
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Guest reviews
7
Pleasant
Based on 774 verified reviews
Who stays here?
Business
34%
Couple
36%
Family
11%
Group
11%
Solo
6%
What guests think
AI-generated summary based on recent guest reviews
At ibis Strasbourg Aéroport Le Zénith, reviews describe friendly staff and a useful location near the Zénith and airport with public transport to Strasbourg, alongside basic, dated rooms where temperature control and occasional ventilation noise can affect comfort.
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4
didier
7 Jan 2026
·
Stayed 11 nights
LA
LA
8
Lynette
10 Dec 2025
·
Stayed 4 nights
Cute corner room with a sweet view. However, heat was hard to regulate.
Cute corner room with a sweet view. However, heat was hard to regulate.
8
Valeria
7 Dec 2025
·
Stayed 2 nights
The staff was really nice, the hotel is old,
The staff was really nice, the hotel is old,
2
Gopal
13 Oct 2025
·
Stayed 2 nights
I am writing to express my disappointment regarding the handling of my recent booking at Ibis Strasbourg (scheduled for October 4–6). I cancelled the reservation by calling the hotel and then hotel.com on September 30th, a full three days in advance. I spoke with both the hotel directly and Hotels.com customer service at the time, and was assured by both parties that the message would be conveyed, the booking cancelled, and a full refund issued. However, despite following all procedures and receiving confirmation that the cancellation request was communicated, I was later informed via email that my refund was denied. This outcome is extremely frustrating, especially given that I have been a Hotels.com member for over 15 years and have always trusted your platform for reliable service. While I understand if a small cancellation fee applies, denying the full $175 refund is unreasonable under these circumstances. I request that you review this case and issue either a full or partial refund, or at the very least, a Hotels.com credit for the amount. I have always preferred Hotels.com for its convenience and customer focus, but experiences like this make me reconsider and explore alternatives such as Airbnb, Marriott, or Hilton, which offer more flexible refund policies and loyalty benefits. Thank you for your attention to this matter. I hope for a fair resolution soon. Sincerely, Gopal
I am writing to express my disappointment regarding the handling of my recent booking at Ibis Strasbourg (scheduled for October 4–6). I cancelled the reservation by calling the hotel and then hotel.com on September 30th, a full three days in advance. I spoke with both the hotel directly and Hotels.com customer service at the time, and was assured by both parties that the message would be conveyed, the booking cancelled, and a full refund issued. However, despite following all procedures and receiving confirmation that the cancellation request was communicated, I was later informed via email that my refund was denied. This outcome is extremely frustrating, especially given that I have been a Hotels.com member for over 15 years and have always trusted your platform for reliable service. While I understand if a small cancellation fee applies, denying the full $175 refund is unreasonable under these circumstances. I request that you review this case and issue either a full or partial refund, or at the very least, a Hotels.com credit for the amount. I have always preferred Hotels.com for its convenience and customer focus, but experiences like this make me reconsider and explore alternatives such as Airbnb, Marriott, or Hilton, which offer more flexible refund policies and loyalty benefits. Thank you for your attention to this matter. I hope for a fair resolution soon. Sincerely, Gopal
6
Huey
4 Aug 2025
·
Stayed 2 nights
Breakfast chose and cost.
Breakfast chose and cost.
2 Rue Du Maréchal Foch, Lingolsheim, France
Location
Located in Lingolsheim, ibis Strasbourg Aéroport Le Zenith is within a 10-minute drive of Zenith Strasbourg and Train Station Square. This hotel is 3.7 mi (5.9 km) from Strasbourg Cathedral and 3.9 mi (6.2 km) from Place Kléber.
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