Parador de Cruz de Tejeda

A spectacular setting with incredible views. The room was a little tired and needs attention especially given the cost to stay - a which superior one with its own balcony . The lounge was a lovely cosy place to sit and relax, especially when the open fire was lit. However as there was no access to easily order a drink, the room was empty. Such a shame. We had to go to the cafe, sit at a table (no ordering from the bar - so had to wait until a table was free), order drinks in a queue, get the drink and then take it to the lounge! As residents there should have been some provision for ordering a drink. Very archaic! The food in the restaurant was very good but the menu never changed the entire stay which resulted in us eating things we didn't want or duplicating ones we had already tried. The spa is expensive for what it is and small though the view from the infinity pool and jacuzzi was amazing. €5 to purchase mandatory flip flops was a waste of time as they were never used. Finally the staff - oh dear! Unfriendly at best - just going through the motions. A few adjustments could make this the amazing place even more amazing.

Spacious room with fabulous views. Helpful staff on front desk. Pleasant staff elsewhere though restaurant seemed understaffed especially at breakfast time. Food good. Spa very pleasant and everywhere warm. TV disappointing as no English speaking channels and casting just didn’t work. Reported but nothing changed. Normally this wouldn’t have bothered us but the weather was really bad for 36 hours so couldn’t get out much. Overall fabulous place to stay. Great location for walking.

The views from the property are amazing, it is in such a beautiful location. We enjoyed the spa which you have to book separately and I would highly recommend, as you book a slot it never feels busy which is great. The food as the property is great, the only thing that lets it down is the lack of staff. The staff working there were lovely, but there were so few of them that it took a long time to order and get a table, you feel a bit neglected. It also means tables sit uncleared for a long time too. I was also disappointed that in the room there is no water or extra touches, and for somewhere quite remote these things would be appreciated

staff courteous. Room with a great view.

Good sized room with amazing view of the mountains and incredible sunsets. The room and hotel generally are very well maintained and clean. Reception staff always efficient and friendly. The restaurant staff could be more welcoming with the exception of Fatima who was a ray of sunshine at breakfast - very efficient and always smiling. The choices at breakfast were excellent with table service for hot food and pots of tea and coffee which is so much better than the hot drinks machines. The 3 courses dinners were of a high quality but limited choices on the menu which was the same for our 3 night stay. The location is ideal for keen hikers with a number of stunning walks from the hotel. This is our second stay and we hope to return again next year.