Is parking available at the hotel?

Parking is available on-site and is provided by the hotel for guests who arrive by car.

What are the check-in and check-out times?

Check-in is from 16:00 until 01:00, and check-out is at 12:00. Early or late check-in/check-out options are not mentioned.

What accessibility features are available at the hotel?

The hotel offers limited wheelchair accessibility, including features for guests with disabilities.

Where is the hotel located?

The hotel is located in the Luzhou neighborhood of New Taipei City, connected to a shopping center and close to notable landmarks such as Taipei Confucius Temple and Taipei Arena. Public transportation is easily accessible, with St. Ignatius High School Station just steps away.

Are children allowed at the hotel?

Children are allowed at the hotel, but specific policies regarding age limits for free stays are not mentioned.

Two Tails Hotel Taipei

What guests think

At Two Tails Hotel Luzhou, travellers praise clean, spacious rooms, friendly service, and the ultra-convenient location directly above the MRT with shops and food downstairs, while noting it sits outside central Taipei and recurring elevator delays during maintenance.

Guests frequently highlight free ice cream, gym access, and a handy self-service laundry. Breakfast feedback ranges from delicious to average or repetitive, with some noting reductions after changes. Rooms are modern and large, though storage is limited in some layouts and pillows divide opinion. Expect a clean, well-connected base with a few trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities include access to a gym and a self-service laundry; some guests also used on-site parking and appreciated free ice cream and water stations. However, repeated reports cite elevator outages or long waits (shared with the mall) and occasional renovation disruptions.

Related guest reviews

10

HIROYUKI

12 Oct 2025

·

Stayed 3 nights

Good points: Free ice cream service at reception and water surver at each floor.

10

Cheng Hao

29 Mar 2024

·

Stayed 1 night

Everything is good expected the hotel on-site parking lot is too small.

10

Guifen

23 Nov 2025

·

Stayed 7 nights

I stayed at this property for a week. I would stay again and highly recommend it. It’s clean, spacious, newer, convenient (easy access to MRT orange line), free gym access and ice cream, delicious breakfast and excellent staff.

6

MITSUHIRO

6 May 2024

·

Stayed 3 nights

朝食の内容がイマイチだった。エレベーターがひとつしか動いていなかったため、移動に時間がかかるのが残念だった。

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8

Po Wen

11 Jun 2024

·

Stayed 2 nights

飯店樓下為商場，有購物及用餐需求相當方便，飯店也提供停車位，滿足旅客停車之需要，另外捷運站也在於飯店本棟之地下層位置，無論是搭乘捷運和公車也便利，美中不足是飯店與商場公用電梯，人潮多時等待時間超久，如遇趕時間者當對不便。

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8

MASUMI

30 Jul 2024

·

Stayed 7 nights

5年ぶりに泊まりましたが、ホテルサービスが良くも悪くも何点か変わったことがあった。ランドリー設備が以前は無料だったのに、洗濯機乾燥機が有料になったのが残念でした（洗濯、乾燥各50元で粉洗剤は無料）。朝食が有料になり、さらに料理の種類も減っていて朝食会場が空いてたのも納得しました。使い捨てスリッパは厚くて立派なものに変わったのは良かったです。

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10

Holly

5 Sept 2025

·

Stayed 9 nights

Great place to stay above the MRT stop St Ignatius High School on the orange line. Good accessibility to local breakfast spots within walking distance. Mall opens during the day below the hotel and is a good shortcut to the MRT, shopping, and food court. Staff are gracious and detail-oriented. In-house self-service laundry and free ice cream is a plus!

8

Kelvin

20 Jul 2024

·

Stayed 6 nights

Rooms are big. Love the washer/dryer amenities.

4

Masahiko

25 Apr 2024

·

Stayed 2 nights

エレベーター３台の内、2台が点検中で動いていませんでした。朝、夕の時間帯で待ち時間が多く、ストレスを多く感じました。それが無ければ本当にいいホテルだと思います。

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8

Luke

2 Apr 2025

·

Stayed 2 nights

I was trapped in one of the hotel's elevators due to a malfunction.

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Cleanliness

Most guests find the hotel and rooms very clean, with housekeeping praised for maintaining standards. A few mention minor issues such as a faint odor, less-than-pristine carpets, or bathroom fixtures needing better cleaning.

Related guest reviews

8

Jiguang

7 Apr 2024

·

Stayed 4 nights

A great location direct access to subway system without going outside the building especially during summer heat. Staff are friendly and helpful. Plenty convenient stores and food offerings within walking distance. The only downside is that the room carpet is not as clean as I hoped for.

8

Shoko

28 Oct 2024

·

Stayed 1 night

立地◎ 清潔感⚪︎ 埃が目立ちましたが、さほど気にならないです。

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8

S

19 Sept 2024

·

Stayed 2 nights

The room was huge but cleanliness of water facility is not good considering money spent for this hotel. Buttons to flush water of the toilet were not so clean and the shower head was not stable.

10

YEE KWAN

9 Nov 2025

·

Stayed 3 nights

Staff are friendly and helpful. Great location. Nice, comfortable and clean room.

10

CHANJIN

13 Jan 2026

·

Stayed 3 nights

너무 깨끗하고 시설 좋은 호텔이었습니다. 로비 들어서자마자 기분이 좋아지면서 객실도 어디 하나 지저분한 곳 없이 깨끗했습니다. 위치 또한 최고입니다. 쉬후이고등학교 지하철역 2번출구와 엘리베이터로 바로 연결되어 시내까지 30분도 안 걸립니다. 버스노선도 많아 정류장도 바로 앞입니다. 누가 타이베이 숙소를 추천해달라고 하면 주저하지 않고 여기를 추천하겠습니다! 진심으로~

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8

Christine

9 Jun 2025

·

Stayed 6 nights

We have been staying here for years every time we visit Taiwan. The location is very convenient since the subway station is just an elevator ride away. The hotel changed management recently and was renamed. Nothing much has change except for the decor. We do miss the complementary bottle water that the old management used to provide daily. One minor complaint when we checked into our room was that there was a faint garbage smell for the first night. The smell eventually dissipated but it definitely could use some air refreshener.

10

Naoko

20 Sept 2025

·

Stayed 2 nights

スタッフの対応が本当に素晴らしかったです。どのスタッフの方もとても丁寧で親切に接してくださり、これまで滞在した台湾のホテルの中で一番良いと感じました。お部屋や水回り、シャワーもとても清潔に保たれていて、小さな子どもと一緒でも安心して快適に過ごすことができました。滞在中にはホテルのキャンペーンで一泊無料券が当たり、思いがけないサプライズもありとても嬉しかったです。台湾での思い出を一層素敵なものにしていただき、本当に感謝しています。立地も便利で、ホテルの地下から直接地下鉄にアクセスでき、エレベーターもほとんど待つことがありませんでした。またぜひ利用したいと思えるホテルです

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10

Andressa

8 Jan 2026

·

Stayed 3 nights

The staff was super nice and helpful. I came in on an early flight and wanted to wash my face and brush up. He waited for me to be ready before going through logistics of payment. I was able to keep my luggages in the storage as I roamed around the streets of Taipei. The room is spacious and clean. MRT is very convenient, literally just downstairs although I have to say it’s usually a bit of a travel from and back to the hotel. But overall I had an amazing experience.

8

Celia

22 Nov 2025

·

Stayed 6 nights

Nice decor, clean

10

Cynthia

24 Jun 2025

·

Stayed 2 nights

Clean and nice

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Rooms

Rooms are spacious, modern, and comfortable, with some offering views, bathtubs, or balconies. Drawbacks include limited storage or closet space, thin pillows, and occasional maintenance issues with outlets or fixtures.

Related guest reviews

8

YUTAKA

25 Aug 2024

·

Stayed 3 nights

家族5名、3泊4日の台北観光に利用させていただきました。スタッフの対応が丁寧で、事前の問い合わせにもクイックレスポンス、帰りの空港までのタクシー手配など、とても良かったです。駅から近く、朝食やバスタブもあり快適な旅行になりました。台北101が見えない部屋、エクストラベッドがなかったコトが少し残念。

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6

Chao Tao

8 Nov 2025

·

Stayed 1 night

No cloth closet in the room. Jackets etc. have to be hung on a handle bar installed on the ceiling which makes the room unsightly. Only one small drawer for under wear for a room that sleeps 4. Everything has to be stored in suitcases.

8

Shogo

2 May 2024

·

Stayed 2 nights

ダブルベッド、バルコニー付きに宿泊しました。広々とした部屋で気に入りました。同伴者がいれば台北市内からのタクシー代も気になりません。2基のエレベーターが地震の影響があったのかメンテナンス中で稼働していなかったので不便だった。オレンジライン駅番号52で下車。２番出口。出口横にファミマ有り。

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10

Guifen

23 Nov 2025

·

Stayed 7 nights

I stayed at this property for a week. I would stay again and highly recommend it. It’s clean, spacious, newer, convenient (easy access to MRT orange line), free gym access and ice cream, delicious breakfast and excellent staff.

10

WILLIAM

18 Jan 2026

·

Stayed 5 nights

Very nice family room with nice view. Transport is convenient also, the subway is right under the hotel's building. Hotel staff are very friendly also. And we got to extend the check out time until 13:00 but in fact we were out around 13:30 and wasn't charged extra.

10

CHIAHUA

4 Nov 2024

·

Stayed 1 night

房間設計很清爽舒服且寬敞

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10

kevin

19 Aug 2024

·

Stayed 1 night

Good spot. Clean room. Great view and nice bathroom.

8

Takatsugu

8 Jan 2025

·

Stayed 1 night

フロントスタッフの方はにこやかで案内も適切で非常に良かったです。室内のコンセントが部屋の奥側と手前側にありましたが、奥側が何か詰まっているようで使えず、ベッド脇もツインベッドの片側にUSBポートがあるだけだったため、充電に困りました。

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10

Mei Lin

2 Oct 2024

·

Stayed 1 night

地點交通便利,房間寬敞舒適,可惜枕頭太薄,躺起來不舒服自助早餐有多樣選擇,但若能提升咖啡豆和優格的品質,就更完美了

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8

Leo

3 Feb 2026

·

Stayed 2 nights

客房枕頭不好躺

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Service

Service is widely described as friendly, helpful, and professional; staff assist with early check-in, luggage storage, and swift problem resolution, and some speak English or Japanese. A few note a more casual style or limited Japanese support at times.

Related guest reviews

10

Cheung

10 Jul 2024

·

Stayed 3 nights

1. 飯店位處捷運站上蓋，樓下有商場及food court，非常方便。 2. 酒店滿足了我訂房時提出的入住要求。 3. 前台員工的服務態度非常好，親切有禮，樂意及有耐心解答我的問題。 4. 房內的USB充電器，發生問題，工人員迅速來解決問題。 5. 由於我提早了一個小時到酒店的關係，以為需要等多一個小時才可以上房，但職員願意讓我提早入住休息。 6. 特別感謝前台職員Rollence及其拍檔（抱歉忘了那位女職員的名字），耐心解答我的問題，並提供了行程先後次序及路線建議，讓我我的行程更為順暢。 7. 最後一天（7月9日早上），由於買了較多的手信，需要在前台空間的位置整理一下，職員主動提供協助及提供了紙箱，讓我方便攜帶。非常感謝他們的協助。住宿體驗良好，如有機會會再次入住。

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8

Vivian

7 Mar 2025

·

Stayed 2 nights

The staffing, location and rooms were really great many things to do and MRT was located underneath the hotel. The hotel is under construction at this time which was a little distraction and also our first night our room had bugs. The staff was very receptive to our situation and moved us to another room right away. All and all I would stay there again, location was amazing..

8

CHIKAKO

3 Nov 2025

·

Stayed 3 nights

部屋が広くて綺麗、毎日清掃していただき清潔感もあり快適に過ごすことができました。ボトルウォーターやアメニティーはありません。スタッフが全体的に若くカジュアルな対応で、日本後はほとんど通用しないのですが英語で対応出来るスタッフも少ない印象でした。朝食は、台湾料理か洋風のブレックファーストの4種類のメニューから選べます。洋風のほうが美味しかったです。ロケーションは、ローカルな雰囲気が味わえる郊外のホテルです。駅に併設されているため移動は便利です。

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8

Kun Ruey

24 Jan 2026

·

Stayed 1 night

The staffs have the good training.

10

Naoko

20 Sept 2025

·

Stayed 2 nights

スタッフの対応が本当に素晴らしかったです。どのスタッフの方もとても丁寧で親切に接してくださり、これまで滞在した台湾のホテルの中で一番良いと感じました。お部屋や水回り、シャワーもとても清潔に保たれていて、小さな子どもと一緒でも安心して快適に過ごすことができました。滞在中にはホテルのキャンペーンで一泊無料券が当たり、思いがけないサプライズもありとても嬉しかったです。台湾での思い出を一層素敵なものにしていただき、本当に感謝しています。立地も便利で、ホテルの地下から直接地下鉄にアクセスでき、エレベーターもほとんど待つことがありませんでした。またぜひ利用したいと思えるホテルです

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10

Andressa

8 Jan 2026

·

Stayed 3 nights

The staff was super nice and helpful. I came in on an early flight and wanted to wash my face and brush up. He waited for me to be ready before going through logistics of payment. I was able to keep my luggages in the storage as I roamed around the streets of Taipei. The room is spacious and clean. MRT is very convenient, literally just downstairs although I have to say it’s usually a bit of a travel from and back to the hotel. But overall I had an amazing experience.

10

Guifen

23 Nov 2025

·

Stayed 7 nights

I stayed at this property for a week. I would stay again and highly recommend it. It’s clean, spacious, newer, convenient (easy access to MRT orange line), free gym access and ice cream, delicious breakfast and excellent staff.

10

Eric

11 Oct 2025

·

Stayed 7 nights

Great service, great people at Two Tails Luzhou!

10

WILLIAM

18 Jan 2026

·

Stayed 5 nights

Very nice family room with nice view. Transport is convenient also, the subway is right under the hotel's building. Hotel staff are very friendly also. And we got to extend the check out time until 13:00 but in fact we were out around 13:30 and wasn't charged extra.

10

KIYOMI

26 Sept 2025

·

Stayed 2 nights

スタッフは皆親切で、チェックインの際には日本語のできる方が対応してくれました。駅からのアクセスがとにかく良いです。駅ビル？のようなビルの6階がホテルロビー。朝ごはんを付けましたが、これは私たちには不要でした。量が多く

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Location

Directly above St. Ignatius High School MRT station with elevator access and an attached mall, making transport, shops, and food very convenient. Several guests note it is some distance from central Taipei and major sights, adding travel time.

Related guest reviews

10

Constantin

5 Sept 2025

·

Stayed 4 nights

Sehr gute Lage über der MRT Station und mehreren Einkaufsmöglichkeiten im Haus selber.

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10

Y. J.

26 Jul 2025

·

Stayed 1 night

地點方便，拿著大行李不用奔波，捷運電梯直達

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10

CHANJIN

13 Jan 2026

·

Stayed 3 nights

너무 깨끗하고 시설 좋은 호텔이었습니다. 로비 들어서자마자 기분이 좋아지면서 객실도 어디 하나 지저분한 곳 없이 깨끗했습니다. 위치 또한 최고입니다. 쉬후이고등학교 지하철역 2번출구와 엘리베이터로 바로 연결되어 시내까지 30분도 안 걸립니다. 버스노선도 많아 정류장도 바로 앞입니다. 누가 타이베이 숙소를 추천해달라고 하면 주저하지 않고 여기를 추천하겠습니다! 진심으로~

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10

Shanny

13 Aug 2025

·

Stayed 3 nights

Cute hotel with nice theme. Great transport access on Orange line, breakfast was very good. Staff super helpful

10

Chak sun

7 Aug 2025

·

Stayed 4 nights

地點適中近捷運站，周邊亦有商場，購物容易。酒店房間整潔，服務態度良好，房價合理，下次再嚟亦會首選。

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10

Andressa

8 Jan 2026

·

Stayed 3 nights

The staff was super nice and helpful. I came in on an early flight and wanted to wash my face and brush up. He waited for me to be ready before going through logistics of payment. I was able to keep my luggages in the storage as I roamed around the streets of Taipei. The room is spacious and clean. MRT is very convenient, literally just downstairs although I have to say it’s usually a bit of a travel from and back to the hotel. But overall I had an amazing experience.

10

Justin

1 Apr 2025

·

Stayed 6 nights

My family of 4 had a great stay, hotel was clean, staff are all friendly and spoke English. Location was a but far from most tourist destination but the MTR was right across the street. The hotel is on top of a shopping mall so on days we were too tired to look for food we can go to the food court.

10

WILLIAM

18 Jan 2026

·

Stayed 5 nights

Very nice family room with nice view. Transport is convenient also, the subway is right under the hotel's building. Hotel staff are very friendly also. And we got to extend the check out time until 13:00 but in fact we were out around 13:30 and wasn't charged extra.

10

Holly

5 Sept 2025

·

Stayed 9 nights

Great place to stay above the MRT stop St Ignatius High School on the orange line. Good accessibility to local breakfast spots within walking distance. Mall opens during the day below the hotel and is a good shortcut to the MRT, shopping, and food court. Staff are gracious and detail-oriented. In-house self-service laundry and free ice cream is a plus!

6

Mei Na

21 Sept 2024

·

Stayed 5 nights

酒店本身沒有問題，也在捷運站上面，從坐捷運來說很方便。但問題是位置距離台北市中心有一段距離，Expedia 的資料顯示從酒店去士林和寜夏夜市車程是6分鐘，我才訂這飯店，但到了後來才發現坐計程車是差不多20分鐘。😑 坐捷運單程也要25-40分鐘才能到我想去的松山，信義區。很不方便。

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Dining

Breakfast feedback is mixed: many enjoyed it, while others found it average, repetitive, or reduced after changes; the restaurant setup can feel restrictive. Convenient alternatives are in the mall and nearby.

Related guest reviews

10

flutur

9 Nov 2025

·

Stayed 6 nights

Tutto perfetto! Dalla cortesia del personale, all’estrema pulizia di camera ed ambienti. Colazione buona, palestra ottima! Posizione ottima per raggiungere centro città

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10

Kenji

19 Aug 2024

·

Stayed 5 nights

非常にコスパの良いホテルだと思います。 6泊しましたが、朝食は毎日少しずつメニューが変わっていて、美味しかったです。台北中心部からは少し離れていますが、駅直結ですので、電車バスなどを使えば不便はありませんでした。部屋も広く使い勝手がよかったです。

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8

DEBBIE

5 Sept 2025

·

Stayed 4 nights

Everything is great, the hotel is newly renovated, the room is cozy and clean. They will be perfect if the breakfast is a bit better. However, no complain, the price is fantastic

8

Tan

30 Nov 2024

·

Stayed 5 nights

This is a mid-range, no-frills hotel that does the bare minimum. It is relatively clean and very quiet owning to its location. I like that we didn’t have to squeeze our way out of a crowded MRT station as compared to, say, the Taipei Main Station. The room we had was spacious and came with a bathtub. There is a DIY laundry room at level 8. Where washing and drying your laundry takes 50TWD each. Which is very affordable. The breakfast spread is similar throughout our stay. The only difference is that they switch between tea egg and salted egg, and scrambled and steamed eggs everyday. We got bored of it by the fourth day. The staff are polite but not exactly friendly. There is no room service menu, but there is a Family Mart at the grand floor of the building. If night life is your thing, this isn’t the right spot in town for you. Overall, if you’re looking for a quiet spot to stay and don’t mind the minimal services, this is perfect.

10

Shanny

13 Aug 2025

·

Stayed 3 nights

Cute hotel with nice theme. Great transport access on Orange line, breakfast was very good. Staff super helpful

10

Gloria

31 Aug 2024

·

Stayed 4 nights

Staff was very friendly. Can speak English. Good selection at breakfast buffet. Very easy access to MRT and Uniqlo downstairs. Lots of food choices. Starbucks, Mc D and KFC are just down the road. Rooms were clean.

10

Donald

20 Aug 2025

·

Stayed 3 nights

Great place to stay in New Taipei City. Only complaints is as a smoker (I know.) there is NOT a designated area as advertised; you have to go out to the street or behind hotel through the mall. The restaurant is a little bit weird also. have to buy a complete meal for each person; you can't just order a cup of coffee.

10

Guifen

23 Nov 2025

·

Stayed 7 nights

I stayed at this property for a week. I would stay again and highly recommend it. It’s clean, spacious, newer, convenient (easy access to MRT orange line), free gym access and ice cream, delicious breakfast and excellent staff.

8

MASUMI

30 Jul 2024

·

Stayed 7 nights

5年ぶりに泊まりましたが、ホテルサービスが良くも悪くも何点か変わったことがあった。ランドリー設備が以前は無料だったのに、洗濯機乾燥機が有料になったのが残念でした（洗濯、乾燥各50元で粉洗剤は無料）。朝食が有料になり、さらに料理の種類も減っていて朝食会場が空いてたのも納得しました。使い捨てスリッパは厚くて立派なものに変わったのは良かったです。

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10

Mei Lin

2 Oct 2024

·

Stayed 1 night

地點交通便利,房間寬敞舒適,可惜枕頭太薄,躺起來不舒服自助早餐有多樣選擇,但若能提升咖啡豆和優格的品質,就更完美了

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Su	Mo	Tu	We	Th	Fr	Sa
1	2	3 $89	4 $82	5 $83	6 $107	7 $157
8 $82	9 $80	10 $74	11 $99	12 $83	13 $202	14
15 $83	16 $93	17 $97	18 $99	19 $83	20	21
22 $85	23 $91	24 $97	25 $83	26 $84	27 $111	28 $148
29 $84	30 $82

Su	Mo	Tu	We	Th	Fr	Sa
		1 $65	2 $65	3 $65	4 $91	5 $154
6 $87	7 $65	8 $65	9 $65	10 $65	11 $86	12 $178
13 $65	14 $65	15 $65	16 $65	17 $66	18 $74	19 $101
20 $71	21 $71	22 $71	23	24 $107	25 $135	26 $178
27 $107	28 $96	29 $107	30 $140	31

Two Tails Hotel Taipei

About this property

Location

Room options

Double Room

2 Queens Room with Balcony

Twin Room

Suite

Double Room with Balcony

Queen + Twin Room

Guest reviews of Two Tails Hotel Taipei

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Two Tails Hotel Taipei

Prices for upcoming dates

Business details