Name: Castletown House Serviced Apartments
Address: 11 Castletown Road, Londres, Agglomération de Londres (comté), GB
Rating: 8.5

Ce qu'en disent des voyageurs

À l'établissement Castletown House Apartments, les voyageurs apprécient systématiquement l'emplacement pratique à West Kensington, à proximité de plusieurs stations de métro et de commerces, ainsi que le propriétaire Mark, qui est serviable et réactif. Ils soulignent également les équipements pratiques dans les logements, qui conviennent aux séjours plus longs en autonomie.

De nombreux appartements sont propres et confortables, mais les avis sur la propreté sont mitigés, avec des mentions récurrentes d'odeurs de moisi, de moisissures dans la salle de bain et de zones qui semblent usées ou nécessitent un entretien. Les chambres sont généralement fonctionnelles plutôt que modernes, certaines étant petites ou situées en sous-sol ; elles peuvent devenir chaudes en été en raison de l'absence de climatisation, et des nuisances sonores occasionnelles sont signalées. Une base pratique pour les séjours en autonomie avec un accueil attentionné.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les cuisines équipées pour l'auto-restauration et le lave-linge dans les logements sont largement appréciés, ce qui facilite les séjours plus longs. L'absence de climatisation est notée, et certains problèmes d'entretien des installations ou des appareils sont signalés.

Avis de voyageur à ce sujet

10

YUNG-TSUNG

4 juil. 2024

·

A séjourné 6 nuits

有飯店管理員，服務很好，隨時滿足需求，因為有洗衣機及烘衣機，不必擔心換洗的衣物；交通便利，生活機能方便，推薦給長時間住宿的旅客。

10

Charles

27 déc. 2023

·

A séjourné 12 nuits

Great location...train station close by...quick access to groacery store and restaurant...very convenient set up with full kitchen...lots of space...wonderful option for families visiting the London area...property manager is very helpful. This is our new place to stay when we visit London. See you in the Spring!

6

Katherine

25 août 2023

·

Walkable to necessities. The host are very friendly and welcoming and helpful. To be honest, we hated the apartment - it smelled of cigarettes, the furniture was old and uncomfortable, we did go during a heat wave but it was very hot all the time even with windows open. The bed was very hard and lumpy. We did enjoy the TV options and there is an amazing Italian restaurant behind it. The apartment did have a stove, frig, washer/dryer, and microwave along with some dishes and pans. That was a nice touch. Overall - it was okay, didn’t love it or hate it - but we wouldn’t book again.

8

Melinda

1 juil. 2024

·

A séjourné 6 nuits

Mark was an excellent host and the apartment was a great value. Apartment is sized for two. We were a party of 3. We brought a small 14 year old who slept on roll out bed. When bed was open, the apartment was tight. Liked that apartment was equipped with adapters for US electronics and usB charging in bedroom. Getting to either district subway or Picadilly line was easy. Many groceries and restaurants in near by area. The apartment was a nice way to spend a week in London. Appreciated kitchen and laundry facilities.

8

Denny

10 août 2024

·

A séjourné 4 nuits

The kitchen and laundry are super convenient for someone thats doing long term vacation. The area seemed safe and pretty quiet. But 30 mins away from city center.

10

Jake

1 déc. 2022

·

A séjourné 9 nuits

Mark made sure we had everything we needed, easy enough place to find, good access to the tube network. Any time we had a question it was easy to text Mark via WhatsApp to save on international costs. The WiFi worked always, the rooms well kept, the kitchen had everything we needed, and the beds slept well.

10

Rosemary

20 juil. 2023

·

A séjourné 6 nuits

great place to stay for a five day trip, room included small kitchen and washing machine. Close to train station so made for easy getting around London. Mark the host was easy to speak with and was very responsive

6

Victoria

12 août 2024

·

A séjourné 6 nuits

Traveled during summer month and without air apartment got warm. I would stay again but not during the summer months. The manager was always there to offer assistance.

10

Roy

19 mai 2024

·

A séjourné 1 nuit

Roomy 1 bed apartment for 2 people. Has everything you need for self catering. Quiet residential area, 3 min walk to west kensington station. Great communication throughout from Mark. Thanks again for a great overnight stay.

8

Noni

10 avr. 2024

·

A séjourné 4 nuits

Great location and lovely for the budget having a kitchen.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les avis sont contrastés : plusieurs clients ont trouvé les appartements très propres, tandis que d'autres ont signalé des odeurs de moisi, des moisissures dans la salle de bain et des zones qui semblaient usées ou mal nettoyées.

Avis de voyageur à ce sujet

6

Danielle

18 juil. 2023

·

The property was close to the tube which was nice. It wasn't very clean & there's no AC. The bathroom is tiny, has mold & several broken tiles. The owner was friendly & communicated through whats app but I rarely saw anyone on property to request extra towels ect. I was hoping for better.

4

Russell

5 sept. 2024

·

A séjourné 3 nuits

We had to be moved to to mold in the apartment. We had the first night. The second apartment was on the second floor while they were working in the hallway and lower apartment. It was better, but not anywhere near what was expected. Still very musty smelling And I am assuming the mold was removed prior to our arrival.

6

Bjarte

17 oct. 2023

·

A séjourné 4 nuits

Very gentle person running the place. Great location. 2 min walk to subway. The pictures don't lie but the cleaning is not as you want. Kitchen, living room and bedroom was fine but the bathroom is old and dirty. Quite awefull actually. But then again, its London.

10

Rita

25 août 2025

·

A séjourné 5 nuits

Mark was very kind to meet us for check-in and even helped carry our cases upstairs. Flat is very well equipped, and everything works as it should. Very clean too. The location is excellent - a stone's throw from the West Kensington tube and about 5 minutes walk from Barons Court (on the Piccadilly line for direct access to Kings Cross and LHR). Lots of small supermarkets and places to eat / take away nearby. On a nice quiet street. Even if some of the fixtures could be updated, this flat has so many good points we didn't mind. Thank you.

4

Regina Aparecida dos

13 déc. 2024

·

A séjourné 5 nuits

A acomodação é muito pequena, a limpeza péssima, a cozinha estava muito suja, nem consegui cozinhar nela. A pia do banheiro minúscula, sendo impossível o uso. Enfim foi tão ruim que tivemos que nos descolar pra um hotel. Não recomendo!

10

Susannah

11 févr. 2023

·

A séjourné 3 nuits

We had an AMAZING stay at one of Mark’s apartments! The hosts were beyond kind, gracious, and even patient with us when we realized we had locked ourselves out at 11:30pm. They are excellent with communication. The apartment was beautifully clean (I used to clean hotel rooms at a 5 star inn and it was up to their standards) spacious and in a wonderful neighborhood. It reminded us a lot of Greenpoint, Brooklyn. There are two tube stations nearby and great food options as well. We are excited to stay here again in the future. If you are someone who wants a 5* hotel, spend £500 a night in Soho. If you want a lovely stay in a real neighborhood this place is for you! :)

4

Judith

12 mai 2024

·

A séjourné 4 nuits

The apartment was shabby and smelled like it had not been properly cleaned. The hot water was limited due to being operated via a contraption over the kitchen sink. There were no tow racks in the bathroom

10

Kathleen

28 sept. 2023

·

A séjourné 4 nuits

Nice comfortable safe place. Close to tube Very clean very helpful

10

Robin

10 mai 2024

·

A séjourné 2 nuits

Spacious and clean property with a great layout that allows for individual space and privacy as well as cooking and hanging out together. Comfy beds and spotlessly clean. Loved the very high ceilings and huge windows letting in natural light. This isn’t a super “ updated” or highly renovated flat, but is even more charming for it. Mark is a lovely guy, communicative and easy to reach. We would stay again in a heartbeat!

10

Jennifer

27 févr. 2024

·

A séjourné 5 nuits

The property was excellent. It was clean and tidy upon our arrival. It is located in a secure area, me and m family got access to everything close to it. I highly recommend this property when it comes to stay in a quiet place in London.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont fonctionnelles plutôt que modernes ; certaines sont spacieuses, d'autres petites ou situées en sous-sol. Elles peuvent être chaudes en été en raison de l'absence de climatisation, et des nuisances sonores occasionnelles ou un mobilier daté sont mentionnés.

Avis de voyageur à ce sujet

10

Karen

10 juin 2024

·

A séjourné 9 nuits

We stayed here when we first arrived in London and came back and back whenever we could while in London. Great amenities, comfortable Beds, fantastic host Mark. Remember this is London and if you want brand new you will be paying for it. If you want something that is comfortable, affordable and has everything you need in a great location then this is the place. Have recommended on various travel sites as a great option. Thanks again Mark.

6

Katherine

25 août 2023

·

Walkable to necessities. The host are very friendly and welcoming and helpful. To be honest, we hated the apartment - it smelled of cigarettes, the furniture was old and uncomfortable, we did go during a heat wave but it was very hot all the time even with windows open. The bed was very hard and lumpy. We did enjoy the TV options and there is an amazing Italian restaurant behind it. The apartment did have a stove, frig, washer/dryer, and microwave along with some dishes and pans. That was a nice touch. Overall - it was okay, didn’t love it or hate it - but we wouldn’t book again.

8

Melinda

1 juil. 2024

·

A séjourné 6 nuits

Mark was an excellent host and the apartment was a great value. Apartment is sized for two. We were a party of 3. We brought a small 14 year old who slept on roll out bed. When bed was open, the apartment was tight. Liked that apartment was equipped with adapters for US electronics and usB charging in bedroom. Getting to either district subway or Picadilly line was easy. Many groceries and restaurants in near by area. The apartment was a nice way to spend a week in London. Appreciated kitchen and laundry facilities.

6

Bachar

24 janv. 2023

·

A séjourné 3 nuits

Location was ok, the communication very good, however the apartment location (basement) and with noice of people entering the building was not optimal, and minor issues with the facilities brought down the rating. Unless these are fixed, it does give a good stay.

10

Jake

1 déc. 2022

·

A séjourné 9 nuits

Mark made sure we had everything we needed, easy enough place to find, good access to the tube network. Any time we had a question it was easy to text Mark via WhatsApp to save on international costs. The WiFi worked always, the rooms well kept, the kitchen had everything we needed, and the beds slept well.

4

Josef

21 juil. 2024

·

A séjourné 6 nuits

Jeg var ikke helt fornøyd, veggene er veldig lytt og det kommer bråk fra etasjen over. Luft og inneklima er heller ikke så god. Strøm plutselig går av og kjøleskapet lekker vann.

6

Victoria

12 août 2024

·

A séjourné 6 nuits

Traveled during summer month and without air apartment got warm. I would stay again but not during the summer months. The manager was always there to offer assistance.

6

Masato

24 mai 2024

·

A séjourné 6 nuits

ロンドンの物価高と円安が重なり、高い割に期待ハズレの部屋でした。ハワイのコンドミを想定してましたが、地下の部屋で狭く、キッチンは使いずらく、バスルームはシャワーのみでした。建物が古いほど価値があるそうですが、床剥がれていました。収納も少なかったです。ただ、南京虫がいない為、安心して眠れました。

10

Roy

19 mai 2024

·

A séjourné 1 nuit

Roomy 1 bed apartment for 2 people. Has everything you need for self catering. Quiet residential area, 3 min walk to west kensington station. Great communication throughout from Mark. Thanks again for a great overnight stay.

10

Robin

10 mai 2024

·

A séjourné 2 nuits

Spacious and clean property with a great layout that allows for individual space and privacy as well as cooking and hanging out together. Comfy beds and spotlessly clean. Loved the very high ceilings and huge windows letting in natural light. This isn’t a super “ updated” or highly renovated flat, but is even more charming for it. Mark is a lovely guy, communicative and easy to reach. We would stay again in a heartbeat!

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est remarquable : Mark et son équipe sont accueillants, réactifs et présents pour l'enregistrement, l'aide aux bagages et la résolution rapide des problèmes.

Avis de voyageur à ce sujet

10

Rita

25 août 2025

·

A séjourné 5 nuits

Mark was very kind to meet us for check-in and even helped carry our cases upstairs. Flat is very well equipped, and everything works as it should. Very clean too. The location is excellent - a stone's throw from the West Kensington tube and about 5 minutes walk from Barons Court (on the Piccadilly line for direct access to Kings Cross and LHR). Lots of small supermarkets and places to eat / take away nearby. On a nice quiet street. Even if some of the fixtures could be updated, this flat has so many good points we didn't mind. Thank you.

10

LALIT

24 sept. 2023

·

A séjourné 4 nuits

We stayed at the property for 4 days. The stay was wonderful. Mark is a great host and was always available from the day before check in till our check out. He checked on us daily by texting if everything was going well with our stay. He answered any questions and was always responsive via SMS.

10

Julie

24 avr. 2024

·

A séjourné 4 nuits

Great communication with the host. Close to an underground station. Cheap prices. Would definitely book it again and recommend it to others.

10

Joanikka

20 juin 2024

·

A séjourné 5 nuits

Check-in was super easy. Mark is very attentive and quick to respond. Location is very good, close to 2 tube stations.

10

Elena

21 août 2024

·

A séjourné 4 nuits

Clean and comfortable, great location with access to the tube and restaurants. Very customer oriented management. Thank you Mark!

10

Sunil

13 août 2024

·

A séjourné 5 nuits

Mark, manager/coordinator was very helpful and kind to us during our stay there. Also, on the day of our departure he looked after our bags outside the apartment until we picked them in the afternoon. Moreover, he helped us for booking a UBER and loading our bags into the car. I've experienced a true customer satisfaction at this place.

10

Geralyn

29 août 2024

·

A séjourné 3 nuits

We had a great stay at Castletown House Apartments. The owner is friendly and accommodating, he assisted us with our luggage, explained how to use the equipment and was available throughout our stay. It’s an excellent location too, close to the tube, shops, eating and drinking places and tourist attractions. We’d gladly stay again. Many thanks.

8

robert

8 oct. 2023

·

A séjourné 6 nuits

The manager was perfect. A hands on approach with a friendly attitude.

8

Karen

21 mai 2024

·

A séjourné 4 nuits

Mark is great at communication and super helpful. We had a few stays at some of His apartments and each time he did whatever he could to make our stay great. The units are not super modern but they have everything you need and the location is great. Thank you Mark for being so accommodating during our time in London !

8

Anssi

28 août 2024

·

A séjourné 6 nuits

The place gave a thorough immersion to living in London ‘burbs. Mark and his family were super accommodating and provided personalized service at the check in. There was a booking conflict which was resolved very quickly and favorably to us. Our vacation was exactly as we expected.

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Emplacement

Idéal pour les transports, avec West Kensington et Barons Court à proximité, ainsi que des boutiques et des cafés à proximité ; le quartier est généralement perçu comme sûr et calme. Une base idéale pour se déplacer à Londres.

Avis de voyageur à ce sujet

8

Romania

10 juil. 2024

·

A séjourné 4 nuits

Great location. Steps away from West Kensington underground and 7minute walk to Baron Court to catch the Piccadilly Line from LHR. Steps away from Restaurants and coffee shops. Would stay here again.

10

Rita

25 août 2025

·

A séjourné 5 nuits

Mark was very kind to meet us for check-in and even helped carry our cases upstairs. Flat is very well equipped, and everything works as it should. Very clean too. The location is excellent - a stone's throw from the West Kensington tube and about 5 minutes walk from Barons Court (on the Piccadilly line for direct access to Kings Cross and LHR). Lots of small supermarkets and places to eat / take away nearby. On a nice quiet street. Even if some of the fixtures could be updated, this flat has so many good points we didn't mind. Thank you.

10

Charles

27 déc. 2023

·

A séjourné 12 nuits

Great location...train station close by...quick access to groacery store and restaurant...very convenient set up with full kitchen...lots of space...wonderful option for families visiting the London area...property manager is very helpful. This is our new place to stay when we visit London. See you in the Spring!

10

ANTHONY

21 mai 2024

·

A séjourné 7 nuits

Great value for money, comfortable room with everything required for a terrific experience. Located close to great food options, Chinese restaurant really worth a visit. Public transport close by. Quiet at night.

8

gary

4 janv. 2024

·

A séjourné 5 nuits

Good location close to underground and shops and restaurants. Property had everything you need very quite.

10

Raymond

18 août 2024

·

A séjourné 10 nuits

The apartment is very convenient in terms of travel since it is situated very close to the underground and bus stop. There were shops around the block to buy things such as water and food. Mark is also accomodating and allowed us to check in early. Overall a convenient location for our return trip to London.

10

Edouard H

28 févr. 2024

·

A séjourné 4 nuits

It was an excellent stay. Mark is an exceptional host. He was very attentive and gave us all necessary support throughout our stay. The location is very safe, quiet and just a few minutes from London's main attractions. There are several markets, pharmacies and restaurants in the area. Very close to underground. The kitchen in the room was very well equipped and very important for preparing our meals. Excellent choice!

10

David

1 déc. 2023

·

A séjourné 8 nuits

Castletown was a great option for having our own place to stay in London, while still having a host who was reachable and available. The neighborhood was pleasant to walk around and the distance from the Tube station was ideal.

8

Caterina

16 juin 2024

·

A séjourné 5 nuits

Second time staying at the appartments, good valve for the size and location. Safe area close to the tube and shops.

10

Emily

27 mai 2024

·

A séjourné 6 nuits

This property was amazing to stay at! So close to the tube and easy transportation around the whole area. Kept us feeling safe and was so easy to get to where we needed to go without having to stay in a busy city area. Will be back to stay here again :)

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Repas

Pas assez d'informations dans les avis.

Avis de voyageur à ce sujet

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Castletown House Serviced Apartments

À propos de cet établissement

Emplacement

Options de chambre

Appartement, salle de bains privée (Family Studio)

Appartement Familial, salle de bains privée (3 Bedroom Apartment)

Appartement, salle de bains privée (Standard Studio)

Appartement, salle de bains privée (2 bed Perham)

Appartement, salle de bains privée (Studio with Kitchenette)

Appartement, salle de bains privée (One Bedroom Castletown )

Avis des voyageurs sur Castletown House Serviced Apartments

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

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