Hacienda Encantada Resort & Residences
202 $US
/nuit
Moyenne pour novembre
Prix pour Hacienda Encantada Resort & Residences
Sélectionnez les dates pour voir les prix et les disponibilités
202 $US
/nuit
Moyenne pour novembre
Prix moyens mensuels
À Hacienda Encantada Resort & Residences, les prix par nuit s'élèvent en moyenne à 92 $US pendant le mois le moins cher (septembre) et à 266 $US pendant le mois le plus cher (février), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 215 $US |
| février | 266 $US |
| mars | 157 $US |
| avril | 151 $US |
| mai | 161 $US |
| juin | 133 $US |
| juillet | 102 $US |
| août | 93 $US |
| septembre | 92 $US |
| octobre | 168 $US |
| novembre | 202 $US |
| décembre | 215 $US |
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nov. · 202 $US
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Le plus cher : février (env. 266 $US)
Le moins cher : septembre (env. 92 $US)
À propos de cet établissement
Rejoignez le spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage, et permettez qu'on prenne soin de vous. N'hésitez surtout pas à profitez des nombreuses infrastructures de loisirs ...
Équipements
Rejoignez le spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage, et permettez qu'on prenne soin de vous. N'hésitez surtout pas à profitez des nombreuses infrastructures de loisirs qui incluent notamment 3 piscines extérieures, un parc aquatique gratuit et un court de tennis extérieur. Parmi les équipements et services offerts par cet hôtel vous trouvez également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et un service de garde d'enfants (en supplément). Une navette payante vous conduit dans un rayon de 15 km.
Services de l'établissement
Les équipements et services proposés incluent un centre d'affaires, un service de nettoyage à sec / blanchisserie et une réception ouverte 24 h/24. Cet hôtel dispose de 3 salles de réunions pouvant accueillir toutes sortes d'événements. En échange d'un supplément, l'hébergement propose une navette vers et depuis l'aéroport (24 h/24) et un parking gratuit se trouve dans l'enceinte de l'hébergement.
Repas
Pendant votre séjour, vous vous régalerez à Las Marias Restaurant, l'un des 5 restaurants de cet hôtel et profiterez d'un service d'étage 24 h/24. Idéal pour une soirée cocooning pleine de saveurs ! Pour manger sur le pouce, vous trouverez aussi sur place un café. Pour un moment de détente, faites halte dans l'un des 4 bars/lounges ou des 3 bars en milieu de piscine de l'hébergement. Un petit déjeuner buffet est servi tous les jours de 07 h 00 à 11 h 00 moyennant un supplément.
Chambres
Avec une décoration personnalisée, les 222 chambres de l'hébergement vous invitent à la détente et comprennent un lecteur de DVD et une télévision à écran plasma. Les chambres sont dotées d'un balcon ou patio aménagé. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes numériques. Une salle de bain privée avec un sèche-cheveux et des peignoirs est à votre disposition.
Emplacement
Pratique pour explorer Los Cabos, Hacienda Encantada Resort & Residences se situe face à l'océan, à 3 min en voiture de Golf de Cabo del Sol et à 15 min de Avenue de Luxe. Cet hôtel très pratique pour les familles se trouve à 6,3 km de Playa Santa Maria et à 6,3 km de Las Viudas (plage).
À proximité
Îles et Zones Protégées du Golfe de Californie(0.1 miles)
Golf de Cabo del Sol(0.9 miles)
Hôpital Blue Medical Net(1.7 miles)
Questro Golf(1.8 miles)
Plage Paradis(1.9 miles)
Plage de Cabo Bello(2.3 miles)
Playa Monumento (plage)(2.5 miles)
Baie de Cabo San Lucas(2.5 miles)
Plage de Barco Varado(2.6 miles)
Medano Beach(3.1 miles)
Playa Santa Maria(3.9 miles)
Las Viudas (plage)(3.9 miles)
Playa Chileno (plage)(6.1 miles)
Baie Chileno(6.5 miles)
Plaza San Lucas(6.7 miles)
Aéroport principal le plus pratique pour rejoindre Hacienda Encantada Resort & Residences : Aéroport international de Los Cabos (SJD)(23.8 miles)
Parking
Navette aéroport
Restaurant
Piscine
Centre d'affaires
Service en chambre
Emplacement
Carretera Transpeninsular kilometro 7.3, Lieu de villégiature Corredor Turistico, Mexique
Îles et Zones Protégées du Golfe de Californie (0.1 miles)
Golf de Cabo del Sol (0.9 miles)
Hôpital Blue Medical Net (1.7 miles)
Questro Golf (1.8 miles)
Plage Paradis (1.9 miles)
Plage de Cabo Bello (2.3 miles)
Options de chambre
7
Suite Studio Luxe
Détails de la chambre
1 Très Grand Lit Double
2 Grands Lits Doubles
Couchages 4
800 ft²
Balcon ou patioClimatisationWi-Fi (gratuit)Kitchenette
7
Suite Premium, 2 chambres
Détails de la chambre
1 Très Grand Lit Double
, 2 Grands Lits Doubles
et 1 Canapé-Lit
Couchages 6
Balcon ou patioClimatisationWi-Fi (gratuit)Baignoire et douche séparéesPiscine profondeBaignoire à remous privée à l'extérieur
7
Chambre Exécutive
Détails de la chambre
1 Très Grand Lit Double
Couchages 4
1430 ft²
Balcon ou patioSalle à manger séparéeClimatisationWi-Fi (gratuit)Kitchenette
7
Suite Familiale
Détails de la chambre
1 Très Grand Lit Double
2 Grands Lits Doubles
Couchages 5
1600 ft²
Balcon ou patioSalle à manger séparéeClimatisationWi-Fi (gratuit)Kitchenette
10
Villa Deluxe, 2 chambres, vue océan, en bord de piscine
Détails de la chambre
1 Très Grand Lit Double
, 2 Grands Lits Doubles
et 1 Canapé-Lit
Couchages 6
2368 ft²
Balcon ou patioSalle à manger séparéeClimatisationWi-Fi (gratuit)CuisineBaignoire à remous privée intérieureBaignoire à remous privée
8
Encanto Studio
Détails de la chambre
1 Très Grand Lit Double
2 Grands Lits Doubles
Couchages 4
462 ft²
Balcon ou patioClimatisationWi-Fi (gratuit)Salle de bain privée
10
Villa Deluxe, 3 chambres, piscine privée, vue océan
Détails de la chambre
2 Très Grands Lits Doubles
, 2 Grands Lits Doubles
et 1 Canapé-Lit
3131 ft²
Balcon ou patioSalle à manger séparéeClimatisationWi-Fi (gratuit)CuisinePiscine privéeBaignoire à remous privée intérieure
Avis des voyageurs sur Hacienda Encantada Resort & Residences
8.1
Très bien
Basé sur 1 000 avis vérifiés
Qui séjourne ici ?
Affaires
1%
Couples
43%
Familles
36%
Groupes
17%
Solo
1%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Au Hacienda Encantada Resort & Spa, les clients apprécient le cadre magnifique et bien entretenu, la vue sur l'océan, les nombreuses piscines et le personnel amical, tout en soulignant un emplacement isolé, l'impossibilité de se baigner, une pression constante pour les offres de propriété fractionnée et les ventes incitatives, des prix élevés sur place et des options de transport limitées.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Au Hacienda Encantada Resort & Spa, les clients apprécient le cadre magnifique et bien entretenu, la vue sur l'océan, les nombreuses piscines et le personnel amical, tout en soulignant un emplacement isolé, l'impossibilité de se baigner, une pression constante pour les offres de propriété fractionnée et les ventes incitatives, des prix élevés sur place et des options de transport limitées.
Les chambres vont des suites spacieuses avec cuisine et terrasse avec vue sur l'océan aux unités plus anciennes nécessitant une rénovation. Plusieurs commentaires évoquent des problèmes d'entretien tels que des fuites, une eau chaude irrégulière et une climatisation capricieuse. Le service est souvent chaleureux et serviable dans tout l'établissement, mais les expériences à la réception et avec la direction peuvent être inégales, avec des réponses lentes et de la confusion concernant les détails ou les crédits tout compris. La qualité de la nourriture varie, et certains voyageurs ont apprécié la formule tout compris pour sa commodité ; attendez-vous à un séjour pittoresque et riche en équipements, avec quelques incohérences au niveau du service et des chambres.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Vaste ensemble en pente avec de nombreuses piscines (dont des espaces pour enfants), une salle de sport bien équipée, des courts de tennis/pickleball et une laverie ; les clients dépendent de voiturettes de golf et d'une navette pour se rendre à la marina ou à l'établissement sœur. Il n'y a pas d'accès à une plage balnéable.
Avis de voyageur à ce sujet
10
James
7 mars 2023
·
A séjourné 4 nuits
The stay exceeded our expectations. From the incredibly helpful and friendly check-in staff to every golf cart driver and food server, all were focused on making our stay exceptional. While we were asked to hear their property sales presentation, we did not feel overly pressured when we politely declined. The suite offered appliances we used for our own breakfast before heading to the pool by the cliff overlooking the ocean. We were ok not having a beach because the cliff-side beds or infinity pool(s) provided expansive and beautiful views. We saw whales in the distance making our stay magical! We met many friendly guests who have been returning to this place for years. We did not get the all-inclusive package as we were attending wedding events at another property and will consider on our next stay. We shall return!
The stay exceeded our expectations. From the incredibly helpful and friendly check-in staff to every golf cart driver and food server, all were focused on making our stay exceptional. While we were asked to hear their property sales presentation, we did not feel overly pressured when we politely declined. The suite offered appliances we used for our own breakfast before heading to the pool by the cliff overlooking the ocean. We were ok not having a beach because the cliff-side beds or infinity pool(s) provided expansive and beautiful views. We saw whales in the distance making our stay magical! We met many friendly guests who have been returning to this place for years. We did not get the all-inclusive package as we were attending wedding events at another property and will consider on our next stay. We shall return!
6
Brian
22 oct. 2025
·
A séjourné 5 nuits
couldn’t check into our room in 4:00pm. timeshare sales people are very aggressive. Stingy with bottled water, restock took more effort than it should have. furniture was nice, but bedding was not, old and used up, needs to be replaced with new and fresh. dress code at Mestizo is gender bias, open toes not allowed on men. most of staff is awesome! Bilingual conversations on the house phones seemed to be an issue though. Can’t really explain that one. Food was fine, average. Some select plates were exceptional! Birds were a problem if you left your patio table unattended, mainly at breakfast buffet if you made trips back and forth without cleaning your plate, lol. The property is absolutely gorgeous! Concrete cart paths and sidewalks, beautiful gardens and flower beds! fine art was even displayed throughout during our stay, as there was an art walk in progress, very nice!! the site is built on a hill, so it is sometimes a hike if you like to walk everywhere. Cart drivers were usually close to give you a ride if you aren’t feeling the hike. I saw two wedding venue spots that were also quite stunning, a high cliff flat, and the chapel on the hill, incredible vistas! All and all not a bad spot, would probably return.
couldn’t check into our room in 4:00pm. timeshare sales people are very aggressive. Stingy with bottled water, restock took more effort than it should have. furniture was nice, but bedding was not, old and used up, needs to be replaced with new and fresh. dress code at Mestizo is gender bias, open toes not allowed on men. most of staff is awesome! Bilingual conversations on the house phones seemed to be an issue though. Can’t really explain that one. Food was fine, average. Some select plates were exceptional! Birds were a problem if you left your patio table unattended, mainly at breakfast buffet if you made trips back and forth without cleaning your plate, lol. The property is absolutely gorgeous! Concrete cart paths and sidewalks, beautiful gardens and flower beds! fine art was even displayed throughout during our stay, as there was an art walk in progress, very nice!! the site is built on a hill, so it is sometimes a hike if you like to walk everywhere. Cart drivers were usually close to give you a ride if you aren’t feeling the hike. I saw two wedding venue spots that were also quite stunning, a high cliff flat, and the chapel on the hill, incredible vistas! All and all not a bad spot, would probably return.
10
Alejandro
20 juil. 2025
·
A séjourné 3 nuits
The property has a lot of activities for adults and kids. The kid pool is amazing, I will add adult chairs and lounges in the kids area because moms would love you have their kids runing while they rest. Property is super well staffed, the food is ok and the location is amazing.
The property has a lot of activities for adults and kids. The kid pool is amazing, I will add adult chairs and lounges in the kids area because moms would love you have their kids runing while they rest. Property is super well staffed, the food is ok and the location is amazing.
10
Mark
17 juil. 2023
·
A séjourné 2 nuits
This is one of the most beautiful facilities with amazing views of the ocean. Definitely recommend getting the dining plan as there are not a lot of dining options nearby. The staff were friendly. There is no immediate beach access, but you can sit on the shore by the rocks. The pools are amazing as well. You need to take golf carts to get around, but they run often. Good choice overall.
This is one of the most beautiful facilities with amazing views of the ocean. Definitely recommend getting the dining plan as there are not a lot of dining options nearby. The staff were friendly. There is no immediate beach access, but you can sit on the shore by the rocks. The pools are amazing as well. You need to take golf carts to get around, but they run often. Good choice overall.
10
Oswaldo
26 nov. 2024
·
A séjourné 1 nuit
Verry nice property pools are amazing i would stay there again
Verry nice property pools are amazing i would stay there again
8
Nanci
15 févr. 2024
·
Beautiful property, but it shares the property with timeshare owners and you are treated very much second rate if you aren’t an owner. Best pool and gym are limited to owners. Pressure sales to get you to timeshare presentations and to get you to sign up for all inclusive. Exorbitant prices for food, drink and transportation to push you towards all inclusive, which isn’t worth it if you can’t get reservations or you want to explore off property. $95 for three smoothies and three medium coffees, as an example.
Beautiful property, but it shares the property with timeshare owners and you are treated very much second rate if you aren’t an owner. Best pool and gym are limited to owners. Pressure sales to get you to timeshare presentations and to get you to sign up for all inclusive. Exorbitant prices for food, drink and transportation to push you towards all inclusive, which isn’t worth it if you can’t get reservations or you want to explore off property. $95 for three smoothies and three medium coffees, as an example.
10
alfredo
28 août 2022
·
A séjourné 2 nuits
Grande resort sull’oceano con tantissimi servizi per ogni tua esigenza, ottimi ristoranti, tantissimo personale attento e disponibile. Ottimo il servizio di navette per muoversi all’interno del resort. Tantissime piscine con vista sull’oceano. Camere ampie, pulite, con balcone vista faraglioni. Un soggiorno molto rilassante.
Grande resort sull’oceano con tantissimi servizi per ogni tua esigenza, ottimi ristoranti, tantissimo personale attento e disponibile. Ottimo il servizio di navette per muoversi all’interno del resort. Tantissime piscine con vista sull’oceano. Camere ampie, pulite, con balcone vista faraglioni. Un soggiorno molto rilassante.
10
Juliana
10 août 2025
·
A séjourné 3 nuits
Went w my family & friends for my birthday. Booked the villa w private pool and jacuzzi all inclusive and WOW! Property and our room was gorgeous. Breakfast spot @ Maria’s is delicious with great service anywhere you go. Book the dinner reservations AHEAD of time or email them especially those in the city or else they’ll try to tell you there are no more reservations. PS they will try to sell you on time shares checking in and keep checking back in w you about it
Went w my family & friends for my birthday. Booked the villa w private pool and jacuzzi all inclusive and WOW! Property and our room was gorgeous. Breakfast spot @ Maria’s is delicious with great service anywhere you go. Book the dinner reservations AHEAD of time or email them especially those in the city or else they’ll try to tell you there are no more reservations. PS they will try to sell you on time shares checking in and keep checking back in w you about it
10
Isabelle
5 déc. 2023
·
A séjourné 5 nuits
We had a room in the Encanta building. Ground floor which we love. Room was comfortable but bathroom could use a little love :) The resort itself is wonderful! Fantastic restaurants and service, beautiful views and great pools. Perfect spot to watch sunrise and sunsets! Nice and well-equipped gym as well as a laundromat. A few tennis/pickleball courts, beach volleyball and putting greens. A shuttle goes to Cabo every couple of hours but you will need a car to go to San Jose. Will definitely be back.
We had a room in the Encanta building. Ground floor which we love. Room was comfortable but bathroom could use a little love :) The resort itself is wonderful! Fantastic restaurants and service, beautiful views and great pools. Perfect spot to watch sunrise and sunsets! Nice and well-equipped gym as well as a laundromat. A few tennis/pickleball courts, beach volleyball and putting greens. A shuttle goes to Cabo every couple of hours but you will need a car to go to San Jose. Will definitely be back.
8
Annette
27 mars 2024
·
A séjourné 3 nuits
Beautiful property but no access to the beach. Not much in the surrounding area. Fantastic pool areas and food quality was very good. Polite staff but I didn’t care for the add-on pressure when we checked in. Trying to sell us on added activities, etc.
Beautiful property but no access to the beach. Not much in the surrounding area. Fantastic pool areas and food quality was very good. Polite staff but I didn’t care for the add-on pressure when we checked in. Trying to sell us on added activities, etc.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
De nombreux clients ont trouvé les chambres et les espaces communs propres et bien entretenus, mais la propreté est inégale. Plusieurs commentaires font état de chambres sales ou humides, de moisissures, de fourmis ou d'une piscine sale.
Avis de voyageur à ce sujet
10
Vanessa
4 nov. 2025
·
A séjourné 1 nuit
Clean and nice
Clean and nice
2
Elisabeth
16 nov. 2024
·
A séjourné 1 nuit
Fue muy complicada la estancias ya que la limpieza de los baños era terrible, no tenían suficientes amenidades como toallas incluimos servicio básico como shampoo y jabón no estaban disponibles cuando se necesitaban. el servicio de cafetera en la habitación no se nos entrego.
Fue muy complicada la estancias ya que la limpieza de los baños era terrible, no tenían suficientes amenidades como toallas incluimos servicio básico como shampoo y jabón no estaban disponibles cuando se necesitaban. el servicio de cafetera en la habitación no se nos entrego.
8
Sharon
28 nov. 2025
·
A séjourné 5 nuits
Staff very friendly and helpful! Clean rooms well appointed. There is no beach to walk but you can watch the whales go by. We did the all inclusive and worth it as prices are high at the restaurants.
Staff very friendly and helpful! Clean rooms well appointed. There is no beach to walk but you can watch the whales go by. We did the all inclusive and worth it as prices are high at the restaurants.
10
Mary
26 mai 2025
·
A séjourné 5 nuits
The property is beautiful and well maintained.
The property is beautiful and well maintained.
10
Rachel Marie
28 juil. 2023
·
A séjourné 4 nuits
The staff was so friendly. The food and drinks were excellent. The room was spacious and clean. We had a beautiful view!
The staff was so friendly. The food and drinks were excellent. The room was spacious and clean. We had a beautiful view!
10
Brian
12 avr. 2023
·
A séjourné 3 nuits
Very relaxing Grounds were very well kept and rooms were very clean and tidy
Very relaxing Grounds were very well kept and rooms were very clean and tidy
8
Joann
10 déc. 2022
·
A séjourné 2 nuits
The staff were very friendly. I didn’t like the smell of the room due to the fresh paint on the walls.
The staff were very friendly. I didn’t like the smell of the room due to the fresh paint on the walls.
6
Terry Lynn
12 déc. 2023
·
Room was aged. Toilet.paper holder laying on the floor. Loud. Adjoining room kept trying to open the door. Pool was so dirty
Room was aged. Toilet.paper holder laying on the floor. Loud. Adjoining room kept trying to open the door. Pool was so dirty
6
JOSE OMAR
8 janv. 2026
·
A séjourné 3 nuits
LAHABITACION EST ABA LIMPIA PERO INMOBILIARIO Y LLAVES DE LAVAMANOS Y CAMAS Y ALMOHADAS PESIMAS PARA EL PRECIOUS Y RESORT NO VAN CON EL LUGAR
LAHABITACION EST ABA LIMPIA PERO INMOBILIARIO Y LLAVES DE LAVAMANOS Y CAMAS Y ALMOHADAS PESIMAS PARA EL PRECIOUS Y RESORT NO VAN CON EL LUGAR
2
Khadish
25 août 2022
·
A séjourné 1 nuit
To say that this hotel/resort is terrible, would be an extreme understatement. Everything from check in, to the room cleanliness/quality, to the restaurant service to the check out process was absolutely horrible. The staff is rude and dismissive. I had to wait over an hour for them to find my reservation and even then I had ti check with them again for them to notice in was in the system even though I was sitting in plain view in the lobby and the front desk staff all knew about the issue. I called and requested plates, cups and silverware from room service and housekeeping, multiple times. These items never arrived and I have checked out. Upon check out no one offered a golf cart ride to the front gates after they refused to let the cab driver in to the property for pick up at the lobby. So then I was forced to walk a quarter mile with my luggage to get to the car. I would not stay here again if the room was free. The room quality was terrible with cracks so big in the door and underneath that I might as well have left it open, for all of the mosquitoes that swarmed in through the gaps! And the mildew in the shower corners was insane! The reviews are absolutely misleading! This place is AWFUL! The only people who are attentive are the time share sellers who literally harass you from the moment of check in! Do NOT stay here!!
To say that this hotel/resort is terrible, would be an extreme understatement. Everything from check in, to the room cleanliness/quality, to the restaurant service to the check out process was absolutely horrible. The staff is rude and dismissive. I had to wait over an hour for them to find my reservation and even then I had ti check with them again for them to notice in was in the system even though I was sitting in plain view in the lobby and the front desk staff all knew about the issue. I called and requested plates, cups and silverware from room service and housekeeping, multiple times. These items never arrived and I have checked out. Upon check out no one offered a golf cart ride to the front gates after they refused to let the cab driver in to the property for pick up at the lobby. So then I was forced to walk a quarter mile with my luggage to get to the car. I would not stay here again if the room was free. The room quality was terrible with cracks so big in the door and underneath that I might as well have left it open, for all of the mosquitoes that swarmed in through the gaps! And the mildew in the shower corners was insane! The reviews are absolutely misleading! This place is AWFUL! The only people who are attentive are the time share sellers who literally harass you from the moment of check in! Do NOT stay here!!
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les expériences en matière de chambres varient considérablement : beaucoup apprécient les suites spacieuses avec cuisine, de grandes terrasses et une vue sur l'océan, tandis que d'autres reçoivent des unités datées avec un mobilier usé ou une mauvaise vue. Les problèmes récurrents incluent des fuites, une eau chaude ou une pression d'eau irrégulières, une climatisation/des équipements défectueux et un bruit occasionnel.
Avis de voyageur à ce sujet
6
Claudia
18 juil. 2025
·
A séjourné 3 nuits
El cuarto está muy viejo todos los muebles
El cuarto está muy viejo todos los muebles
4
david
30 déc. 2023
·
A séjourné 6 nuits
The rooms are cold there’s no hot water and room service stinks and they nickel dime you
The rooms are cold there’s no hot water and room service stinks and they nickel dime you
4
anuj
30 juin 2023
·
A séjourné 1 nuit
The brainless front desk have us a room right in front of the only area in the resort that plays loud music late into the night. We were traveling with a 3 year old! Luckily we were there for only one night but the terms and conditions the front desk was running through seemed absurd. It pretty much means you can eat at one of two places on site and all sorts of other nonsense. The restaurant staff were nice and housekeeping was kind but is never stay at this place again. Oh, did I mention they damaged our rental car? I didn't notice this till after we left but i wasn't going to go back to this place. Lastly, the pushy timeshare guy asking for my name and room number just felt so scammy and low budget. I guess scammy and low budget are good ways to describe this place.
The brainless front desk have us a room right in front of the only area in the resort that plays loud music late into the night. We were traveling with a 3 year old! Luckily we were there for only one night but the terms and conditions the front desk was running through seemed absurd. It pretty much means you can eat at one of two places on site and all sorts of other nonsense. The restaurant staff were nice and housekeeping was kind but is never stay at this place again. Oh, did I mention they damaged our rental car? I didn't notice this till after we left but i wasn't going to go back to this place. Lastly, the pushy timeshare guy asking for my name and room number just felt so scammy and low budget. I guess scammy and low budget are good ways to describe this place.
8
Hillary
18 janv. 2025
·
A séjourné 2 nuits
The room could use a renovation
The room could use a renovation
6
Brian
22 oct. 2025
·
A séjourné 5 nuits
couldn’t check into our room in 4:00pm. timeshare sales people are very aggressive. Stingy with bottled water, restock took more effort than it should have. furniture was nice, but bedding was not, old and used up, needs to be replaced with new and fresh. dress code at Mestizo is gender bias, open toes not allowed on men. most of staff is awesome! Bilingual conversations on the house phones seemed to be an issue though. Can’t really explain that one. Food was fine, average. Some select plates were exceptional! Birds were a problem if you left your patio table unattended, mainly at breakfast buffet if you made trips back and forth without cleaning your plate, lol. The property is absolutely gorgeous! Concrete cart paths and sidewalks, beautiful gardens and flower beds! fine art was even displayed throughout during our stay, as there was an art walk in progress, very nice!! the site is built on a hill, so it is sometimes a hike if you like to walk everywhere. Cart drivers were usually close to give you a ride if you aren’t feeling the hike. I saw two wedding venue spots that were also quite stunning, a high cliff flat, and the chapel on the hill, incredible vistas! All and all not a bad spot, would probably return.
couldn’t check into our room in 4:00pm. timeshare sales people are very aggressive. Stingy with bottled water, restock took more effort than it should have. furniture was nice, but bedding was not, old and used up, needs to be replaced with new and fresh. dress code at Mestizo is gender bias, open toes not allowed on men. most of staff is awesome! Bilingual conversations on the house phones seemed to be an issue though. Can’t really explain that one. Food was fine, average. Some select plates were exceptional! Birds were a problem if you left your patio table unattended, mainly at breakfast buffet if you made trips back and forth without cleaning your plate, lol. The property is absolutely gorgeous! Concrete cart paths and sidewalks, beautiful gardens and flower beds! fine art was even displayed throughout during our stay, as there was an art walk in progress, very nice!! the site is built on a hill, so it is sometimes a hike if you like to walk everywhere. Cart drivers were usually close to give you a ride if you aren’t feeling the hike. I saw two wedding venue spots that were also quite stunning, a high cliff flat, and the chapel on the hill, incredible vistas! All and all not a bad spot, would probably return.
10
Jesse
17 janv. 2025
·
A séjourné 4 nuits
The kitchenette and large patio. However the water pressure and hot water could be better.
The kitchenette and large patio. However the water pressure and hot water could be better.
10
Shaela
15 juil. 2025
·
A séjourné 5 nuits
We had a wonderful stay at Hacienda Encantada. The property is really beautiful, and we were in a building that was centrally located to everything and had ocean views. Our room was a one bedroom suite which was really spacious with a kitchen, large patio with a grill and two bathrooms. It felt upscale and allowed us to feel comfortable. The food at the resort is also great with many options including a nice breakfast buffet, casual options and fine dining for dinner. We also had access to the rooftop pool and services at the Vista Encantada resort. We also took advantage of the free shuttle to and from the marina. During the July 4th holiday, the hotel held a nice celebration with a bbq, live music and fireworks. The hotel staff, especially Manny, also helped us after we traveled back home and realized our daughter left two precious keepsakes behind. He located the items and helped arrange shipping.
We had a wonderful stay at Hacienda Encantada. The property is really beautiful, and we were in a building that was centrally located to everything and had ocean views. Our room was a one bedroom suite which was really spacious with a kitchen, large patio with a grill and two bathrooms. It felt upscale and allowed us to feel comfortable. The food at the resort is also great with many options including a nice breakfast buffet, casual options and fine dining for dinner. We also had access to the rooftop pool and services at the Vista Encantada resort. We also took advantage of the free shuttle to and from the marina. During the July 4th holiday, the hotel held a nice celebration with a bbq, live music and fireworks. The hotel staff, especially Manny, also helped us after we traveled back home and realized our daughter left two precious keepsakes behind. He located the items and helped arrange shipping.
6
Jerry
4 févr. 2024
·
A séjourné 7 nuits
I reserved an Ocean View Room through Expedia. The room they wanted to give me was not an ocean view. When I showed the check-in associate the Expedia listing I booked it from, the associate threw the paper back at me and said, "That's not us, that's their ad". Upon me insisting that they should honor their ad, he told me that owners get the good ocean views. With further pressing by me, we ended up with a Partial Ocean View. The original rooms are starting to show their age. The toilet "ran water" the entire week even after us asking for service. The drain in the shower was slow. The water in the shower fluctuated between hot and cold. Tough to take a shower. The shuttle use to be free to their sister property in the Marina. Now it's $32 round trip for two people unless you are an owner. A cab ride into town is now $30. Unless you are an owner it's an expensive place to stay. The breakfast buffet in one restaurant on property is $50 a person. If the food was great it would be one thing but it's not. I have stayed there five times. We will be looking at other choices for our next trip.
I reserved an Ocean View Room through Expedia. The room they wanted to give me was not an ocean view. When I showed the check-in associate the Expedia listing I booked it from, the associate threw the paper back at me and said, "That's not us, that's their ad". Upon me insisting that they should honor their ad, he told me that owners get the good ocean views. With further pressing by me, we ended up with a Partial Ocean View. The original rooms are starting to show their age. The toilet "ran water" the entire week even after us asking for service. The drain in the shower was slow. The water in the shower fluctuated between hot and cold. Tough to take a shower. The shuttle use to be free to their sister property in the Marina. Now it's $32 round trip for two people unless you are an owner. A cab ride into town is now $30. Unless you are an owner it's an expensive place to stay. The breakfast buffet in one restaurant on property is $50 a person. If the food was great it would be one thing but it's not. I have stayed there five times. We will be looking at other choices for our next trip.
6
Emer Ni
8 avr. 2025
·
A séjourné 6 nuits
This was our first time doing all inclusive for our honeymoon. We arrived and were checked in by Jasmine who was polite and professional, the only thing we lacked was an explanation of how the all inclusive worked in terms of signing out in restaurants etc. We checked into our room and were underwhelmed unfortunately. We booked a junior suite with ocean view, and we were placed on a ground floor junior suite, which you could see the ocean but it faced the pool so people could walk a foot away from us. Not ideal, then the toilet in our room was leaking, the smell was so bad so we requested to change rooms. The only room available was another ground floor in a different building with no ocean view. Again not ideal as we paid for ocean view so this was disappointing but at least the plumbing worked. Overall the property was nice, the view from the pool is beautiful and the majority of staff were excellent. I was just a little upset about the room situation since it was our honeymoon and we wanted it to feel special. It was just average. The food for the all inclusive was not great, very bland and the mixed drinks were not good. I don't want to be very negative about this property since the staff were so nice but the rooms definitely need an upgrade and the food and drinks were just not great quality (maybe this is normal for all inclusive). I probably would not stay here again and spend the extra money on an all inclusive where you can enjoy better quality food and drinks.
This was our first time doing all inclusive for our honeymoon. We arrived and were checked in by Jasmine who was polite and professional, the only thing we lacked was an explanation of how the all inclusive worked in terms of signing out in restaurants etc. We checked into our room and were underwhelmed unfortunately. We booked a junior suite with ocean view, and we were placed on a ground floor junior suite, which you could see the ocean but it faced the pool so people could walk a foot away from us. Not ideal, then the toilet in our room was leaking, the smell was so bad so we requested to change rooms. The only room available was another ground floor in a different building with no ocean view. Again not ideal as we paid for ocean view so this was disappointing but at least the plumbing worked. Overall the property was nice, the view from the pool is beautiful and the majority of staff were excellent. I was just a little upset about the room situation since it was our honeymoon and we wanted it to feel special. It was just average. The food for the all inclusive was not great, very bland and the mixed drinks were not good. I don't want to be very negative about this property since the staff were so nice but the rooms definitely need an upgrade and the food and drinks were just not great quality (maybe this is normal for all inclusive). I probably would not stay here again and spend the extra money on an all inclusive where you can enjoy better quality food and drinks.
6
Michael
10 nov. 2025
·
A séjourné 2 nuits
One of our room had a ceiling leak in the middle of the night. The room we were moved to was a glorified broom closet. We moved into a better room the next day after no sleep. After 3 rooms in 2 nights they wouldn’t discount anything for us. They recommend Expedia reimburse us for our stay rather than help out. Property was great, food was excellent. Paperwork process was the most inconvenient process I’ve ever had at a all inclusive.
One of our room had a ceiling leak in the middle of the night. The room we were moved to was a glorified broom closet. We moved into a better room the next day after no sleep. After 3 rooms in 2 nights they wouldn’t discount anything for us. They recommend Expedia reimburse us for our stay rather than help out. Property was great, food was excellent. Paperwork process was the most inconvenient process I’ve ever had at a all inclusive.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel est souvent salué pour sa gentillesse et son attention, mais la qualité du service est inégale. Plusieurs commentaires font état d'interactions désagréables ou peu utiles à la réception, de réponses lentes, de litiges concernant l'assignation des chambres, de règles peu claires concernant la formule tout compris/les crédits et d'une pression constante pour les offres de propriété fractionnée ou les ventes incitatives.
Avis de voyageur à ce sujet
2
Steven
25 nov. 2023
·
A séjourné 4 nuits
Customer service was terrible. We were not given the room that was promised. They were not helpful and friendly at the checking point. Service in the restaurants was slow and specially when you called down to get something send to your room it took multiple calls. We waited 4 1/2 hrs. to be able to get in our room at one point because the door indicador was red and the key would not work. The golf cart guys and the housekeepers were the nicest. The elevator stopped working and by the time we left had to carry the bags down 3 floors. Had a hard time making a dinner reservation. By the time we got one they would tell us they would try to squeeze us in but when we got to the restaurant there was no one there. “Squeeze us in” that was BS. The hotel was nice but unfortunately the staff was not.
Customer service was terrible. We were not given the room that was promised. They were not helpful and friendly at the checking point. Service in the restaurants was slow and specially when you called down to get something send to your room it took multiple calls. We waited 4 1/2 hrs. to be able to get in our room at one point because the door indicador was red and the key would not work. The golf cart guys and the housekeepers were the nicest. The elevator stopped working and by the time we left had to carry the bags down 3 floors. Had a hard time making a dinner reservation. By the time we got one they would tell us they would try to squeeze us in but when we got to the restaurant there was no one there. “Squeeze us in” that was BS. The hotel was nice but unfortunately the staff was not.
2
Cynthia
26 janv. 2024
·
A séjourné 5 nuits
If you like pressure Timeshare sales go!! We will never stay here again we had NO hot water the entire time we stayed terrible and the concierge kept telling us that they would fix it again and again but apparently talking with others that have timeshares there it’s a on going thing and we had a problem with our toilet flapper randomly squealing in the middle of the night they said they would come fix it while we were at the pool for the day well again in the middle of the night loud squealing we would have to lift the back of toilet lid and pull on flapper to stop this went on for 3 nights asked to change rooms we had ocean view but nothing available to change anywhere 😡 so finally we said we are staying in the room until maintenance comes with a new flapper to install and fix hot water we waited over 2 hours and finally he arrives and we said did you bring a new flapper? No is that what it is OMG!! Couldn’t do anything about hot water it was several buildings they said we felt blessed because other hotel guests had backups of random sewage. Just stay somewhere else enjoy your trip to Cabo we go about 4 times a year and love it !! Stay at Le Blanc excellent we also love the Marina area hotels and Hyatt Ziva.. You work to hard to waste your money the only thing nice about it was the ocean pool and food at pool area only !!
If you like pressure Timeshare sales go!! We will never stay here again we had NO hot water the entire time we stayed terrible and the concierge kept telling us that they would fix it again and again but apparently talking with others that have timeshares there it’s a on going thing and we had a problem with our toilet flapper randomly squealing in the middle of the night they said they would come fix it while we were at the pool for the day well again in the middle of the night loud squealing we would have to lift the back of toilet lid and pull on flapper to stop this went on for 3 nights asked to change rooms we had ocean view but nothing available to change anywhere 😡 so finally we said we are staying in the room until maintenance comes with a new flapper to install and fix hot water we waited over 2 hours and finally he arrives and we said did you bring a new flapper? No is that what it is OMG!! Couldn’t do anything about hot water it was several buildings they said we felt blessed because other hotel guests had backups of random sewage. Just stay somewhere else enjoy your trip to Cabo we go about 4 times a year and love it !! Stay at Le Blanc excellent we also love the Marina area hotels and Hyatt Ziva.. You work to hard to waste your money the only thing nice about it was the ocean pool and food at pool area only !!
10
Noelle
27 févr. 2023
·
A séjourné 1 nuit
A superb welcome and check in experience. The staff all throughout the grounds are friendly and attentive. The dining options are fantastic - so much to choose from and the food is a 5-star experience. Delicious dishes!
A superb welcome and check in experience. The staff all throughout the grounds are friendly and attentive. The dining options are fantastic - so much to choose from and the food is a 5-star experience. Delicious dishes!
6
Brian
22 oct. 2025
·
A séjourné 5 nuits
couldn’t check into our room in 4:00pm. timeshare sales people are very aggressive. Stingy with bottled water, restock took more effort than it should have. furniture was nice, but bedding was not, old and used up, needs to be replaced with new and fresh. dress code at Mestizo is gender bias, open toes not allowed on men. most of staff is awesome! Bilingual conversations on the house phones seemed to be an issue though. Can’t really explain that one. Food was fine, average. Some select plates were exceptional! Birds were a problem if you left your patio table unattended, mainly at breakfast buffet if you made trips back and forth without cleaning your plate, lol. The property is absolutely gorgeous! Concrete cart paths and sidewalks, beautiful gardens and flower beds! fine art was even displayed throughout during our stay, as there was an art walk in progress, very nice!! the site is built on a hill, so it is sometimes a hike if you like to walk everywhere. Cart drivers were usually close to give you a ride if you aren’t feeling the hike. I saw two wedding venue spots that were also quite stunning, a high cliff flat, and the chapel on the hill, incredible vistas! All and all not a bad spot, would probably return.
couldn’t check into our room in 4:00pm. timeshare sales people are very aggressive. Stingy with bottled water, restock took more effort than it should have. furniture was nice, but bedding was not, old and used up, needs to be replaced with new and fresh. dress code at Mestizo is gender bias, open toes not allowed on men. most of staff is awesome! Bilingual conversations on the house phones seemed to be an issue though. Can’t really explain that one. Food was fine, average. Some select plates were exceptional! Birds were a problem if you left your patio table unattended, mainly at breakfast buffet if you made trips back and forth without cleaning your plate, lol. The property is absolutely gorgeous! Concrete cart paths and sidewalks, beautiful gardens and flower beds! fine art was even displayed throughout during our stay, as there was an art walk in progress, very nice!! the site is built on a hill, so it is sometimes a hike if you like to walk everywhere. Cart drivers were usually close to give you a ride if you aren’t feeling the hike. I saw two wedding venue spots that were also quite stunning, a high cliff flat, and the chapel on the hill, incredible vistas! All and all not a bad spot, would probably return.
4
Karissa
23 mars 2025
·
Property was not helpful with our questions upon our arrival. We were assigned the wrong room size for our # of guests and did not accommodate our original pre-paid reservation. We were assigned 1 king size bed for 3 grown adults. They never attempted to fix it. We did call and insisted on a roll away bed. That helped a little. We remained in that room the entire stay. No one tried to get us the correct accommodations. Our “all inclusive package” turned out to need to be upgraded to an all inclusive for $2,500 upon our arrival. No explanation, just more fees. Then an offer to upgrade our room came with a price. The original room was never offered either. It was only that we could upgrade to a suite or they would eventually get us the right room, “by tomorrow.” That never happened. The property just didn’t have the level of service expected and the luxury of the experience became tarnished after we didn’t get any pampering.
Property was not helpful with our questions upon our arrival. We were assigned the wrong room size for our # of guests and did not accommodate our original pre-paid reservation. We were assigned 1 king size bed for 3 grown adults. They never attempted to fix it. We did call and insisted on a roll away bed. That helped a little. We remained in that room the entire stay. No one tried to get us the correct accommodations. Our “all inclusive package” turned out to need to be upgraded to an all inclusive for $2,500 upon our arrival. No explanation, just more fees. Then an offer to upgrade our room came with a price. The original room was never offered either. It was only that we could upgrade to a suite or they would eventually get us the right room, “by tomorrow.” That never happened. The property just didn’t have the level of service expected and the luxury of the experience became tarnished after we didn’t get any pampering.
8
Sharon
28 nov. 2025
·
A séjourné 5 nuits
Staff very friendly and helpful! Clean rooms well appointed. There is no beach to walk but you can watch the whales go by. We did the all inclusive and worth it as prices are high at the restaurants.
Staff very friendly and helpful! Clean rooms well appointed. There is no beach to walk but you can watch the whales go by. We did the all inclusive and worth it as prices are high at the restaurants.
8
Nanci
15 févr. 2024
·
Beautiful property, but it shares the property with timeshare owners and you are treated very much second rate if you aren’t an owner. Best pool and gym are limited to owners. Pressure sales to get you to timeshare presentations and to get you to sign up for all inclusive. Exorbitant prices for food, drink and transportation to push you towards all inclusive, which isn’t worth it if you can’t get reservations or you want to explore off property. $95 for three smoothies and three medium coffees, as an example.
Beautiful property, but it shares the property with timeshare owners and you are treated very much second rate if you aren’t an owner. Best pool and gym are limited to owners. Pressure sales to get you to timeshare presentations and to get you to sign up for all inclusive. Exorbitant prices for food, drink and transportation to push you towards all inclusive, which isn’t worth it if you can’t get reservations or you want to explore off property. $95 for three smoothies and three medium coffees, as an example.
10
Sean
26 mai 2025
·
A séjourné 7 nuits
Always a good experience, love the staff. Manny at the bell area has been there 12 years and always a pleasure. David the front desk manager made sure we had the correct room and experience.
Always a good experience, love the staff. Manny at the bell area has been there 12 years and always a pleasure. David the front desk manager made sure we had the correct room and experience.
4
Sunethra
1 déc. 2022
·
A séjourné 3 nuits
Bad welcome at the check-in. Check-in clerk not friendly and welcoming. Refused to answer questions. Everything is for money even the paper towel and small coffee pack. Tries to get money from customers in-appropriate way. Take a deposit and try to charge $ 25 when return the deposit at check out. Had to argue with the check-out clerk for several thins to make the correct payment. Huge difference between the things said by check-in clerk and the check-out clerk. The hotel has a set-up that getting guests money (cheating) in an appropriate way that ordinary guest does not know that he was cheated.
Bad welcome at the check-in. Check-in clerk not friendly and welcoming. Refused to answer questions. Everything is for money even the paper towel and small coffee pack. Tries to get money from customers in-appropriate way. Take a deposit and try to charge $ 25 when return the deposit at check out. Had to argue with the check-out clerk for several thins to make the correct payment. Huge difference between the things said by check-in clerk and the check-out clerk. The hotel has a set-up that getting guests money (cheating) in an appropriate way that ordinary guest does not know that he was cheated.
8
Omar
8 oct. 2025
·
A séjourné 5 nuits
Beautiful resort. Expect to be upselled on the property to join the VIP membership and the activities packages. Food on the resort was good but pricey. They do not allow Ubers or Lyfts on the property. Expect to pay for taxis and shuttle services
Beautiful resort. Expect to be upselled on the property to join the VIP membership and the activities packages. Food on the resort was good but pricey. They do not allow Ubers or Lyfts on the property. Expect to pay for taxis and shuttle services
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Cadre pittoresque en bord de falaise avec vue sur l'océan et accès en navette à la marina, mais l'emplacement est isolé, avec peu de choses à proximité et pas de plage balnéable. Les services de covoiturage sont limités sur la propriété, de sorte que les taxis/navettes peuvent être coûteux.
Avis de voyageur à ce sujet
10
James
7 mars 2023
·
A séjourné 4 nuits
The stay exceeded our expectations. From the incredibly helpful and friendly check-in staff to every golf cart driver and food server, all were focused on making our stay exceptional. While we were asked to hear their property sales presentation, we did not feel overly pressured when we politely declined. The suite offered appliances we used for our own breakfast before heading to the pool by the cliff overlooking the ocean. We were ok not having a beach because the cliff-side beds or infinity pool(s) provided expansive and beautiful views. We saw whales in the distance making our stay magical! We met many friendly guests who have been returning to this place for years. We did not get the all-inclusive package as we were attending wedding events at another property and will consider on our next stay. We shall return!
The stay exceeded our expectations. From the incredibly helpful and friendly check-in staff to every golf cart driver and food server, all were focused on making our stay exceptional. While we were asked to hear their property sales presentation, we did not feel overly pressured when we politely declined. The suite offered appliances we used for our own breakfast before heading to the pool by the cliff overlooking the ocean. We were ok not having a beach because the cliff-side beds or infinity pool(s) provided expansive and beautiful views. We saw whales in the distance making our stay magical! We met many friendly guests who have been returning to this place for years. We did not get the all-inclusive package as we were attending wedding events at another property and will consider on our next stay. We shall return!
10
Mark
17 juil. 2023
·
A séjourné 2 nuits
This is one of the most beautiful facilities with amazing views of the ocean. Definitely recommend getting the dining plan as there are not a lot of dining options nearby. The staff were friendly. There is no immediate beach access, but you can sit on the shore by the rocks. The pools are amazing as well. You need to take golf carts to get around, but they run often. Good choice overall.
This is one of the most beautiful facilities with amazing views of the ocean. Definitely recommend getting the dining plan as there are not a lot of dining options nearby. The staff were friendly. There is no immediate beach access, but you can sit on the shore by the rocks. The pools are amazing as well. You need to take golf carts to get around, but they run often. Good choice overall.
8
Nicole
26 mars 2025
·
A séjourné 5 nuits
Enjoyed the resort, however, not offering shuttle service back to the airport daily and therefore having to pay an arm and leg for a taxi was a waste. I was also offered $50 credit, but when I asked to apply it to balance at the end of my stay, I was told I couldn’t because it was just for food. Info on these services needs to be clearer from up front.
Enjoyed the resort, however, not offering shuttle service back to the airport daily and therefore having to pay an arm and leg for a taxi was a waste. I was also offered $50 credit, but when I asked to apply it to balance at the end of my stay, I was told I couldn’t because it was just for food. Info on these services needs to be clearer from up front.
6
Jerry
4 févr. 2024
·
A séjourné 7 nuits
I reserved an Ocean View Room through Expedia. The room they wanted to give me was not an ocean view. When I showed the check-in associate the Expedia listing I booked it from, the associate threw the paper back at me and said, "That's not us, that's their ad". Upon me insisting that they should honor their ad, he told me that owners get the good ocean views. With further pressing by me, we ended up with a Partial Ocean View. The original rooms are starting to show their age. The toilet "ran water" the entire week even after us asking for service. The drain in the shower was slow. The water in the shower fluctuated between hot and cold. Tough to take a shower. The shuttle use to be free to their sister property in the Marina. Now it's $32 round trip for two people unless you are an owner. A cab ride into town is now $30. Unless you are an owner it's an expensive place to stay. The breakfast buffet in one restaurant on property is $50 a person. If the food was great it would be one thing but it's not. I have stayed there five times. We will be looking at other choices for our next trip.
I reserved an Ocean View Room through Expedia. The room they wanted to give me was not an ocean view. When I showed the check-in associate the Expedia listing I booked it from, the associate threw the paper back at me and said, "That's not us, that's their ad". Upon me insisting that they should honor their ad, he told me that owners get the good ocean views. With further pressing by me, we ended up with a Partial Ocean View. The original rooms are starting to show their age. The toilet "ran water" the entire week even after us asking for service. The drain in the shower was slow. The water in the shower fluctuated between hot and cold. Tough to take a shower. The shuttle use to be free to their sister property in the Marina. Now it's $32 round trip for two people unless you are an owner. A cab ride into town is now $30. Unless you are an owner it's an expensive place to stay. The breakfast buffet in one restaurant on property is $50 a person. If the food was great it would be one thing but it's not. I have stayed there five times. We will be looking at other choices for our next trip.
10
Valerie
8 juil. 2025
·
A séjourné 5 nuits
Felt very safe there. If we took the shuttle outside the property they would keep count of how many of us wre leaving. Upon return they would double check who was coming in.
Felt very safe there. If we took the shuttle outside the property they would keep count of how many of us wre leaving. Upon return they would double check who was coming in.
8
Julie
20 janv. 2025
·
A séjourné 4 nuits
The property was nice and the staff were very friendly. There was some confusion about our $50 credit, but it all worked out. We opted out of the all inclusive package but if we go again we will get it. The location is remote but we had great taxi drivers.
The property was nice and the staff were very friendly. There was some confusion about our $50 credit, but it all worked out. We opted out of the all inclusive package but if we go again we will get it. The location is remote but we had great taxi drivers.
10
MICHAEL
19 juin 2025
·
A séjourné 6 nuits
Beautiful property with a great location, close to downtown and the Marina.
Beautiful property with a great location, close to downtown and the Marina.
8
PERLA SALAZAR
28 août 2022
·
A séjourné 2 nuits
Lo malo es que, no hay playa en el hotel y además poco transporte
Lo malo es que, no hay playa en el hotel y además poco transporte
8
Annette
27 mars 2024
·
A séjourné 3 nuits
Beautiful property but no access to the beach. Not much in the surrounding area. Fantastic pool areas and food quality was very good. Polite staff but I didn’t care for the add-on pressure when we checked in. Trying to sell us on added activities, etc.
Beautiful property but no access to the beach. Not much in the surrounding area. Fantastic pool areas and food quality was very good. Polite staff but I didn’t care for the add-on pressure when we checked in. Trying to sell us on added activities, etc.
8
Omar
8 oct. 2025
·
A séjourné 5 nuits
Beautiful resort. Expect to be upselled on the property to join the VIP membership and the activities packages. Food on the resort was good but pricey. They do not allow Ubers or Lyfts on the property. Expect to pay for taxis and shuttle services
Beautiful resort. Expect to be upselled on the property to join the VIP membership and the activities packages. Food on the resort was good but pricey. They do not allow Ubers or Lyfts on the property. Expect to pay for taxis and shuttle services
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
La restauration sur place varie de l'excellente avec de nombreuses options à l'ordinaire ou à la mauvaise, plusieurs clients estimant que la formule tout compris en valait la peine pour sa commodité. Les prix sont élevés, et quelques critiques mentionnent une nourriture fade ou des problèmes de santé, tandis que d'autres louent le petit-déjeuner et les options au bord de la piscine.
Avis de voyageur à ce sujet
10
Mike
17 juin 2024
·
A séjourné 3 nuits
Food was the best I have had ant ann anll inclusive , every place we ate at, off and on the property. They do have partnerships with restaurants off the property that honor the all inclusive you purchase with them. Beautiful place and the rooms are top notch. It was great to have more food options at the pool other than hot dogs and hamburgers!
Food was the best I have had ant ann anll inclusive , every place we ate at, off and on the property. They do have partnerships with restaurants off the property that honor the all inclusive you purchase with them. Beautiful place and the rooms are top notch. It was great to have more food options at the pool other than hot dogs and hamburgers!
8
JIANFENG
15 mai 2025
·
A séjourné 2 nuits
Stay two nights at Hacienda Encantada Resort & Residences. The views from room are beautiful. The room decoration is distinctive. Restaurant food is delicious. Just a bit limited options for the breakfast.
Stay two nights at Hacienda Encantada Resort & Residences. The views from room are beautiful. The room decoration is distinctive. Restaurant food is delicious. Just a bit limited options for the breakfast.
10
Noelle
27 févr. 2023
·
A séjourné 1 nuit
A superb welcome and check in experience. The staff all throughout the grounds are friendly and attentive. The dining options are fantastic - so much to choose from and the food is a 5-star experience. Delicious dishes!
A superb welcome and check in experience. The staff all throughout the grounds are friendly and attentive. The dining options are fantastic - so much to choose from and the food is a 5-star experience. Delicious dishes!
6
Brian
22 oct. 2025
·
A séjourné 5 nuits
couldn’t check into our room in 4:00pm. timeshare sales people are very aggressive. Stingy with bottled water, restock took more effort than it should have. furniture was nice, but bedding was not, old and used up, needs to be replaced with new and fresh. dress code at Mestizo is gender bias, open toes not allowed on men. most of staff is awesome! Bilingual conversations on the house phones seemed to be an issue though. Can’t really explain that one. Food was fine, average. Some select plates were exceptional! Birds were a problem if you left your patio table unattended, mainly at breakfast buffet if you made trips back and forth without cleaning your plate, lol. The property is absolutely gorgeous! Concrete cart paths and sidewalks, beautiful gardens and flower beds! fine art was even displayed throughout during our stay, as there was an art walk in progress, very nice!! the site is built on a hill, so it is sometimes a hike if you like to walk everywhere. Cart drivers were usually close to give you a ride if you aren’t feeling the hike. I saw two wedding venue spots that were also quite stunning, a high cliff flat, and the chapel on the hill, incredible vistas! All and all not a bad spot, would probably return.
couldn’t check into our room in 4:00pm. timeshare sales people are very aggressive. Stingy with bottled water, restock took more effort than it should have. furniture was nice, but bedding was not, old and used up, needs to be replaced with new and fresh. dress code at Mestizo is gender bias, open toes not allowed on men. most of staff is awesome! Bilingual conversations on the house phones seemed to be an issue though. Can’t really explain that one. Food was fine, average. Some select plates were exceptional! Birds were a problem if you left your patio table unattended, mainly at breakfast buffet if you made trips back and forth without cleaning your plate, lol. The property is absolutely gorgeous! Concrete cart paths and sidewalks, beautiful gardens and flower beds! fine art was even displayed throughout during our stay, as there was an art walk in progress, very nice!! the site is built on a hill, so it is sometimes a hike if you like to walk everywhere. Cart drivers were usually close to give you a ride if you aren’t feeling the hike. I saw two wedding venue spots that were also quite stunning, a high cliff flat, and the chapel on the hill, incredible vistas! All and all not a bad spot, would probably return.
6
Nicole
6 févr. 2023
·
A séjourné 9 nuits
Food was poor. Drinks are extremely expensive.
Food was poor. Drinks are extremely expensive.
2
Christopher
28 mars 2023
·
Food was awful and got food poisoning from here.
Food was awful and got food poisoning from here.
8
Sharon
28 nov. 2025
·
A séjourné 5 nuits
Staff very friendly and helpful! Clean rooms well appointed. There is no beach to walk but you can watch the whales go by. We did the all inclusive and worth it as prices are high at the restaurants.
Staff very friendly and helpful! Clean rooms well appointed. There is no beach to walk but you can watch the whales go by. We did the all inclusive and worth it as prices are high at the restaurants.
8
Terry
5 juin 2024
·
A séjourné 4 nuits
All the staff was attentive, helpful and so kind. Our room was very quiet, clean and close to the ocean with an amazing view! The restaurants served food that was well prepared. The only drawback,(for us), was there was no “live” music to dance. Lack of night life activity made it boring after a late dinner.
All the staff was attentive, helpful and so kind. Our room was very quiet, clean and close to the ocean with an amazing view! The restaurants served food that was well prepared. The only drawback,(for us), was there was no “live” music to dance. Lack of night life activity made it boring after a late dinner.
6
Emer Ni
8 avr. 2025
·
A séjourné 6 nuits
This was our first time doing all inclusive for our honeymoon. We arrived and were checked in by Jasmine who was polite and professional, the only thing we lacked was an explanation of how the all inclusive worked in terms of signing out in restaurants etc. We checked into our room and were underwhelmed unfortunately. We booked a junior suite with ocean view, and we were placed on a ground floor junior suite, which you could see the ocean but it faced the pool so people could walk a foot away from us. Not ideal, then the toilet in our room was leaking, the smell was so bad so we requested to change rooms. The only room available was another ground floor in a different building with no ocean view. Again not ideal as we paid for ocean view so this was disappointing but at least the plumbing worked. Overall the property was nice, the view from the pool is beautiful and the majority of staff were excellent. I was just a little upset about the room situation since it was our honeymoon and we wanted it to feel special. It was just average. The food for the all inclusive was not great, very bland and the mixed drinks were not good. I don't want to be very negative about this property since the staff were so nice but the rooms definitely need an upgrade and the food and drinks were just not great quality (maybe this is normal for all inclusive). I probably would not stay here again and spend the extra money on an all inclusive where you can enjoy better quality food and drinks.
This was our first time doing all inclusive for our honeymoon. We arrived and were checked in by Jasmine who was polite and professional, the only thing we lacked was an explanation of how the all inclusive worked in terms of signing out in restaurants etc. We checked into our room and were underwhelmed unfortunately. We booked a junior suite with ocean view, and we were placed on a ground floor junior suite, which you could see the ocean but it faced the pool so people could walk a foot away from us. Not ideal, then the toilet in our room was leaking, the smell was so bad so we requested to change rooms. The only room available was another ground floor in a different building with no ocean view. Again not ideal as we paid for ocean view so this was disappointing but at least the plumbing worked. Overall the property was nice, the view from the pool is beautiful and the majority of staff were excellent. I was just a little upset about the room situation since it was our honeymoon and we wanted it to feel special. It was just average. The food for the all inclusive was not great, very bland and the mixed drinks were not good. I don't want to be very negative about this property since the staff were so nice but the rooms definitely need an upgrade and the food and drinks were just not great quality (maybe this is normal for all inclusive). I probably would not stay here again and spend the extra money on an all inclusive where you can enjoy better quality food and drinks.
8
Annette
27 mars 2024
·
A séjourné 3 nuits
Beautiful property but no access to the beach. Not much in the surrounding area. Fantastic pool areas and food quality was very good. Polite staff but I didn’t care for the add-on pressure when we checked in. Trying to sell us on added activities, etc.
Beautiful property but no access to the beach. Not much in the surrounding area. Fantastic pool areas and food quality was very good. Polite staff but I didn’t care for the add-on pressure when we checked in. Trying to sell us on added activities, etc.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
8
Greg
16 juil. 2026
·
A séjourné 2 nuits
The pool closes at 8pm. I think that is early. Especially when you are vacation. The property is on a hill. You will need to phone lobby for golf cart ride during summer months when very hot.
The pool closes at 8pm. I think that is early. Especially when you are vacation. The property is on a hill. You will need to phone lobby for golf cart ride during summer months when very hot.
6
Jimena
14 juil. 2026
·
A séjourné 3 nuits
Muy lento el check in, mucha confusión, es muy desesperante y nada ecológico estar firmando recibos todo el tiempo por bebida y comida aunque sea todo incluido. Falta de personal se notaba en muchas áreas. Propiedad en excelentes condiciones, pero poca variedad de comida para desayuno y cena. No es un all inclusive tradicional. No tiene playa. Nunca prendieron el área de niños aunque es verano. Pero de nuevo lugar increíble y vistas maravillosas.
Muy lento el check in, mucha confusión, es muy desesperante y nada ecológico estar firmando recibos todo el tiempo por bebida y comida aunque sea todo incluido. Falta de personal se notaba en muchas áreas. Propiedad en excelentes condiciones, pero poca variedad de comida para desayuno y cena. No es un all inclusive tradicional. No tiene playa. Nunca prendieron el área de niños aunque es verano. Pero de nuevo lugar increíble y vistas maravillosas.
10
Rosa
13 juil. 2026
·
A séjourné 6 nuits
We love the service and the food was delicious
We love the service and the food was delicious
10
John
12 juin 2026
·
A séjourné 2 nuits
Great service friendly staff
Great service friendly staff
10
John
12 juin 2026
·
A séjourné 3 nuits
Beautiful property
Beautiful property
Politiques de l’établissement
Arrivée
Départ
De 16:00 à 00:00
Avant 11:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
novembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
décembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-11-03: 150.3002705026245USD
- 2026-11-04: 151.20489485618592USD
- 2026-11-05: 176.2288022783661USD
- 2026-11-06: 177.70995544990538USD
- 2026-11-07: 176.07859914276122USD
- 2026-11-08: 149.50258694824217USD
- 2026-11-09: 150.82516859710694USD
- 2026-11-10: 184.88233058601378USD
- 2026-11-11: 150.01023487060547USD
- 2026-11-12: 219.3097380846405USD
- 2026-11-13: 219.3097380846405USD
- 2026-11-14: 242.9785828791046USD
- 2026-11-15: 195.5171986035919USD
- 2026-11-16: 224.1654390637207USD
- 2026-11-17: 185.59956467697143USD
- 2026-11-18: 197.87814477973936USD
- 2026-11-19: 186.09217003852842USD
- 2026-11-20: 219.13694543792724USD
- 2026-11-21: 219.13694543792724USD
- 2026-11-22: 197.87814477973936USD
- 2026-11-23: 126.15094509555816USD
- 2026-11-24: 126.49140496582031USD
- 2026-11-25: 126.45135136676788USD
- 2026-11-26: 135.00293594890593USD
- 2026-11-27: 136.50497586158752USD
- 2026-11-28: 136.45491100193024USD
- 2026-11-29: 126.49140496582031USD
- 2026-11-30: 126.45135136676788USD
- 2026-12-01: 126.49140496582031USD
- 2026-12-02: 129.01482448928832USD
- 2026-12-03: 166.34541199699402USD
- 2026-12-04: 166.34541199699402USD
- 2026-12-05: 166.2953385807037USD
- 2026-12-06: 151.3951601474762USD
- 2026-12-07: 151.3951601474762USD
- 2026-12-08: 151.3951601474762USD
- 2026-12-09: 151.3951601474762USD
- 2026-12-10: 166.34541199699402USD
- 2026-12-11: 166.34541199699402USD
- 2026-12-12: 194.1230492763519USD
- 2026-12-13: 150.98459578308106USD
- 2026-12-14: 151.34508673118592USD
- 2026-12-15: 151.3951601474762USD
- 2026-12-16: 150.98459578308106USD
- 2026-12-17: 167.06639389320372USD
- 2026-12-18: 166.34541199699402USD
- 2026-12-19: 166.34541199699402USD
- 2026-12-20: 177.3279017866516USD
- 2026-12-21: 151.3951601474762USD
- 2026-12-22: 151.3951601474762USD
- 2026-12-23: 153.04739463912964USD
- 2026-12-24: 219.13694543792724USD
- 2026-12-25: 219.13694543792724USD
- 2026-12-26: 219.13694543792724USD
- 2026-12-27: 237.1613730503082USD
- 2026-12-28: 237.1613730503082USD
- 2026-12-29: 237.1613730503082USD
- 2026-12-30: 247.17494394607542USD
- 2026-12-31: 247.17494394607542USD
- 2027-01-01: 248.17629247901917USD
- 2027-01-02: 194.1230492763519USD
- 2027-01-03: 166.34541199699402USD
Cet hébergement assure votre transfert depuis l'aéroport (en supplément). Vous devez contacter l’hébergement à ce sujet 72 heures avant l’arrivée grâce aux coordonnées fournies dans la confirmation de réservation. À noter : veuillez contacter l'hébergement à l'avance à l'aide des coordonnées indiquées sur la confirmation de réservation, afin de prendre les dispositions nécessaires à votre arrivée. À noter : veuillez contacter cet hébergement à l'avance à l'aide des coordonnées indiquées sur la confirmation de réservation si vous prévoyez d'arriver après 23 h 00. Si vous prévoyez d’arriver en dehors des horaires normaux d’arrivée, vous devez contacter l’hébergement à l’avance pour obtenir les instructions d’enregistrement et les informations pour récupérer la clé. Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit et les cartes de débit; espèces non acceptées
- Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur, un détecteur de fumée et un système de sécurité
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- Pour les parties de golf, les massages et les soins spa, les réservations doivent être effectuées en contactant cet hôtel avant votre arrivée, au moyen des coordonnées fournies dans la confirmation de réservation.
- L'hébergement est doté de chambres communicantes/adjacentes, qui pourraient être disponibles aux dates de votre séjour. Veuillez en faire la demande en contactant directement l'hébergement à l'aide des coordonnées indiquées dans la confirmation de réservation.
- Les animaux de compagnie, y compris les animaux d'assistance, ne sont pas acceptés dans cet hébergement.
- Formalités de départ sans contact disponibles.
- Le petit déjeuner buffet coûte environ 25 USD par adulte et environ 12.5 USD par enfant.
- Navette aéroport : 85.00 USD par véhicule, aller simple, maximum 4 passager(s)
- Parking non couvert avec voiturier : 12 USD par jour (entrées/sorties libres)
- Lit-bébé : 270.0 USD par nuit
- Lit d'appoint : 270.0 USD par nuit
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Navette aéroport
Restaurant
Piscine
Centre d'affaires
Service en chambre
Activités
Piscine
Courts de tennis
Jardin
Parcours de golf (à proximité)
Plongée
Cyclisme
Karaoké
Pêche
Mini-golf
Équitation
Aire de jeux
Randonnée
Piscine pour enfants
Piscine intérieure
Piscine extérieure
Piscine extérieure chauffée
Musique live
Bicycle Tour Information
Evening Entertainment
Pool (Indoor)
Pool (Infinity)
Outdoor Fireplace
Mobilier d'extérieur
Pool (Seasonal Outdoor)
Tennis de table
Terrasse
Fitness Center (nearby)
Parking
Parking
Navette aéroport
Service de voiturier
Parking gratuit
Parking (Limited)
Parking Onsite
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Jacuzzi/Bain à remous
Hammam
Massage
Salon de bronzage
Spa et centre de bien-être
Salon de coiffure/Beauté
Club pour enfants
Aire de pique nique/Tables
Déjeuners à emporter
Petit-déjeuner en chambre
Chambre familiale
Snack Bar/Deli
Services
Centre d'affaires
Organisation d'excursions
Nettoyage à sec
Baby-sitting/Services pour enfants
Ménage
Service de change
Coffre-fort
Distributeur automatique de billets
Location de vélos
Consigne à bagage
Laverie
24-Hour Front Desk
Bingo
Concierge Services
Connexion Internet
Wi-fi gratuit