Quality Inn & Suites Cameron Park Shingle Springs

Pool and hot tub non functional, gym is a dump. Tv and internet didn’t work. Damaged furniture. Check in staff was very friendly and accommodating but the person helping me cancel my second night was extremely rude and demanded room keys back before check out time. I noted to stay here because of the location and the pool, however the noise of the nearby highway was extremely loud and kept me up all night.

I checked in this hotel, opened the door, saw the gross carpet and the wear and tear of the carpet and furniture and checked out immediately. The hotel room was gross! The whole place felt unsafe and not kept up. The pool and hot tub is not open or available for use. I was informed about this when I was checking in and disappointed that it has been closed for months and not updated on the website. Do not stay here! Updates need to done!

We chose the place for the pool and hot tub to soak are weary bones after a day of skiing. Unfortunately the pool and hot tub are out of commission until sometime in spring. This wasn't noted in the description. Otherwise staff was friendly and helpful and was overall a quiet place to call home for the night.

Hotel room was rundown. Carpet and bedspread had cigarette burn holes. Furniture was old and needed to be replaced. My room did not even have a closet. Pool was a swamp, even though photos showed it was useable.

No breakfast or breakfast type offering, pool in disrepair, fitness "center" was non existent and the only vending machine was out of order. The floors in the room were sticky and looked like many attempts to shampoo failed. It looked like a pipe burst and they never tore the carpet out but simply wet/dried the carpet. Window propped with water bottle. The staff however was very helpful and pleasant really trying to work with what they have. Owner should invest or sell.

Carpets were all torn up the first room we were put in smelled like dog pee the next one reaked like stale smoke carpets were all stained walls torn up there was food on the floor next to the nightstand like the carpet was never vacuumed definitely not shampooed. Bathroom door had claw marks like someone locked their dog in there. Advertisement shows pool and hot tub but it's all empty and taped off The staff was very friendly that's all i can say good

The pool and hot tub were blocked off without notification. Came with my son and he was diss

reasonable, though no breakfast, the pool and the jacuzzi did not work though it did not mention that when booking. could use some USB ports in the rooms

Paid extra and traveled farther for this hotel as it was advertised with pool and jacuzzi. We get there and both were empty and in poor condition. Once in the room there was food on the counters and trash on the floor, the toilet had urine on the seat and all down the side as well as on the floor. We asked for a different room that was clean and they were going to charge us more for the same room with a king instead of two queens. Ended up canceling and requesting a refund.

I chose this hotel for the pool and hot tub. They were both closed for repairs. The website should be updated. I would not have stayed here had I known they were unavailable.

Absolutely disgusting, completely rundown. The room was not clean at or the towels.. literally hair in them and yellow. GROSS!!

This place is an actual dump. We checked in and proceeded to our room, passing other guests who were standing in the door to their room smoking on the balcony. We went into a room smelling of cigarettes and a dirty, mildewy-smelling bathroom. None of the windows had screens on them, the room phone was not plugged in or working, the bathroom and shower were disgusting and the bathroom window without a screen did not stay open by itself. The carpet was wet, and both of the beds had long hairs in them, the refrigerator was frozen over and exploded our drinks, we were only provided half a roll of TP and ran out in the middle of the night - with no kleenex to use, and the room phone did not work either to call for more... in the morning, I walked into the bathroom, and sliced my toe open on the metal kick-plate on the bottom of the door that had been installed, and is hanging over the corner of the door. We were wakened by loud drunk people outside about every 15 mins. both nights and leaf blowers on Saturday morning at 7:30 am. The surfaces of the room were dirty and this place was just so disgusting. Too bad it's the only hotel in town. Save your $$ and literally just sleep in your car.....

I checked in this hotel, opened the door, saw the gross carpet and the wear and tear of the carpet and furniture and checked out immediately. The hotel room was gross! The whole place felt unsafe and not kept up. The pool and hot tub is not open or available for use. I was informed about this when I was checking in and disappointed that it has been closed for months and not updated on the website. Do not stay here! Updates need to done!

The room was basic, at minimum. Faucet leaked the entire stay and there was no hot water when we showered. The wall was in the middle of being patched and it was just left undone. The towel rack fell off of the wall, the refrigerator temperature known knob was filthy. The only good thing was the location. Near fast food restaurants and a little bit of night life.

Straight crack shacks and old. Rooms smelt bad and one room had blood on the sheets. It’s a ran down quality inn. Poor shape and bathroom window was see through.

We found Spider, cockroaches, room was deteriorating, smelly among others, will not stay here again or recommend it.

Carpets were all torn up the first room we were put in smelled like dog pee the next one reaked like stale smoke carpets were all stained walls torn up there was food on the floor next to the nightstand like the carpet was never vacuumed definitely not shampooed. Bathroom door had claw marks like someone locked their dog in there. Advertisement shows pool and hot tub but it's all empty and taped off The staff was very friendly that's all i can say good

Room needs thorough cleaning. Stains on ceilings. Rugs stained.

It was very run down. It smelled bad. The bathroom ceiling looked like it had water damage. The furniture was very bad. My husband had a hard time finding a working plug for his sleep machine. Lamps had no lightbulbs. The blow dryer was broken so they sent me into another room to dry my hair. It was horrible

Paid extra and traveled farther for this hotel as it was advertised with pool and jacuzzi. We get there and both were empty and in poor condition. Once in the room there was food on the counters and trash on the floor, the toilet had urine on the seat and all down the side as well as on the floor. We asked for a different room that was clean and they were going to charge us more for the same room with a king instead of two queens. Ended up canceling and requesting a refund.

Booked this hotel for location near my parents home. 1) Rooms are VERY WORN with dressers and cabinets having peeled paint/varnish 2) Carpet needed stretching to eliminate wrinkles 3) No TV remote in room so I was unable to watch TV. The Front desk did NOT have a remote to lend me. 4) Room was clean with newer towels 5) Check in was easy and quick 6) They no longer include or have breakfast available 7) Parking lot could use new and brighter lighting

Perfectly fine motel for what it is. Staff very friendly and hotel room clean. Just an older room however still has everything you would need for your average stay. Close to a lot of places to eat. Stayed for a business trip.

I had a large room with a kitchenette, a full bath with hot water and a king bed. My reservation was made last minute and I was very pleased with the room . Best of all, it was quiet and I had a good night's sleep.

The place is a but run down and could use a make over regarding the room furnishings. Carpet a bit weathered. Pool area was taped off. TV was difficult and only one station was clear. Bed was comfortable and had clean linens and towels though.

Pool and hot tub non functional, gym is a dump. Tv and internet didn’t work. Damaged furniture. Check in staff was very friendly and accommodating but the person helping me cancel my second night was extremely rude and demanded room keys back before check out time. I noted to stay here because of the location and the pool, however the noise of the nearby highway was extremely loud and kept me up all night.

We were shocked at the condition of the room. It was a king suite, with a kitchen. The room was large, but with very little furniture. One office chair, very worn furniture & carpet. Did not feel clean. Could use a paint job. Bed was uncomfortable. The sliding door to the balcony (also questionable) did not lock without messing with it. I dont usually post negative reviews, but this was a really uncomfortable stay. And, we had a part stolen off of our vehicle. So that discovery wasnt fun.

The rooms need refurbishing. My room had a rickety balcony and the slider out to the balcony didn’t lock properly. Slight smoky smell in room

Picked this hotel because of location convenience but wouldn’t stay there again. Lobby was nice but outside areas and room were very shabby- in need of paint and had chipped furniture. AC was unreliable and TV was fuzzy. Flimsy towels and bed was so-so; one lamp didn’t work and no second chair as was seen in room pictures.

Neighbor came home at midnight and was loud until 5am. Lamps didn't work. Shower curtain had weird lumps of material on them. The HVAC control didn't work. Would not recommend.

Older Property. Room was clean staff was friendly. Quiet given it was near freeway.

Pool and hot tub non functional, gym is a dump. Tv and internet didn’t work. Damaged furniture. Check in staff was very friendly and accommodating but the person helping me cancel my second night was extremely rude and demanded room keys back before check out time. I noted to stay here because of the location and the pool, however the noise of the nearby highway was extremely loud and kept me up all night.

Very kind staff and our room was very clean. Room was a little worn out but brand new mattress and super clean. Easy stay and an affordable price

The people in the office were wonderful, friendly and helpful. The room was clean.

The staff was great but the room was pretty beat up.

The pool was not working. No hot water in the shower. Paid for two kitchenettes for both rooms but got only one kitchenette. Check-in staff talked too much, took 30 minutes to check us in. Check-out staff took 20 minutes, looked like trouble with the computer and had to call manager for help. Will NEVER stay in Quality Inn & Suites again :( :( :(

Just barely average no soap no shampoo in the room staff a bit uninspired.

Staff very nice

Mary was very accommodating and great customer service

Manager could not be bothered to call me back .... Folsom is only 8-10 miles with plenty of other options at comparable rates. Do not stay here - run, run fast. Lightbulbs in passages and stairs were out making it dangerous. We had to inspect 3 rooms before finding an acceptable one. Broken electric switchs & plug plates. Hairdryer was not attached to the wall and was hanging by the wires. Our room was not cleaned after asking 4 times all day until 10 pm. NO breakfast - only granola bars & coffee. Fish tank in lobby was DISGUSTINGLY green & murky (I felt so sorry for the fish). Furniture & property are exceptionally old & worn. The one pro (but may be a unique occasion) I did not see any bugs at least not in the room (in summer).

Lovelly staff

Booked this hotel for location near my parents home. 1) Rooms are VERY WORN with dressers and cabinets having peeled paint/varnish 2) Carpet needed stretching to eliminate wrinkles 3) No TV remote in room so I was unable to watch TV. The Front desk did NOT have a remote to lend me. 4) Room was clean with newer towels 5) Check in was easy and quick 6) They no longer include or have breakfast available 7) Parking lot could use new and brighter lighting

It was close to shopping and restaurants The only bad part was the shower needed math on the floor and in the showers getting in for getting and out of the tub

Perfectly fine motel for what it is. Staff very friendly and hotel room clean. Just an older room however still has everything you would need for your average stay. Close to a lot of places to eat. Stayed for a business trip.

Pool and hot tub non functional, gym is a dump. Tv and internet didn’t work. Damaged furniture. Check in staff was very friendly and accommodating but the person helping me cancel my second night was extremely rude and demanded room keys back before check out time. I noted to stay here because of the location and the pool, however the noise of the nearby highway was extremely loud and kept me up all night.

The room was basic, at minimum. Faucet leaked the entire stay and there was no hot water when we showered. The wall was in the middle of being patched and it was just left undone. The towel rack fell off of the wall, the refrigerator temperature known knob was filthy. The only good thing was the location. Near fast food restaurants and a little bit of night life.

Never stayed due to the horrible conditions and the false advertisement of amenities. The room smelled moldy and musty. Just a horrible place and felt unsafe to stay there.

Its a convenient location but could use a makeover. Its a bit worn out

Picked this hotel because of location convenience but wouldn’t stay there again. Lobby was nice but outside areas and room were very shabby- in need of paint and had chipped furniture. AC was unreliable and TV was fuzzy. Flimsy towels and bed was so-so; one lamp didn’t work and no second chair as was seen in room pictures.

DO NOT BOOK HERE If you value your safety. We booked this property based on the photos and they do NOT depict the travesty of a motel that was presented to us. This place is literally off the freeway and looks like crackhead central. That says a lot considering we actually live in LA. The police had just left when we arrived and the pool/hot tub were stationed in the middle of the parking lot but, we couldn't even use it because it was tied off with police caution tape.We also could not get a refund or cancel our reservation because they have a no cancel policy and now we know why. I wouldn't recommend this place to my worst enemy. If I could give it negative stars I would. This place should be shut down. I can't believe Expedia would even allow a property like this to have a listing on their site!

Older Property. Room was clean staff was friendly. Quiet given it was near freeway.

Booked this hotel for location near my parents home. 1) Rooms are VERY WORN with dressers and cabinets having peeled paint/varnish 2) Carpet needed stretching to eliminate wrinkles 3) No TV remote in room so I was unable to watch TV. The Front desk did NOT have a remote to lend me. 4) Room was clean with newer towels 5) Check in was easy and quick 6) They no longer include or have breakfast available 7) Parking lot could use new and brighter lighting

Clean and comfy only minus was no vending machines

No pool, no breakfast, smart ass child at counter. Noisy Air conditioner. No cable ,fuzzy tv. A Dive.

My room was clean and the bed good but at 3:40 in the morning, someone tried to break into my room. The flipper on the door did its job and they could not enter but I think they had a key as the deadbolt was opened. I had closed it before retiring. I hollered for them to leave. Upon getting up, I looked out the window but did not see anyone. Then I realized the window was wide open and the screen was leaning against the wall below the window. I closed the window and barricaded the door with chairs but only got fitful sleep for the rest of the night. I informed the night clerk when I checked out at 6AM and he was surprised to hear it happened, but thought he might know who did it. At breakfast, the coffee machine did not work but they had good bananas! Needless to say, I will not stay here in the future!

We needed to stay near family and there are not a lot of options nearby, but this was one of them. The price is reasonable for the area, and it was as described. It's an older property and fairly well maintained, but they are also using it as transition housing so if that is a problem for you, you may want to look elsewhere. My sister and I never felt unsafe, and it served our needs. The sheets and towels were clean and there were packaged snacks and some fresh fruit available in the mornings that I saw being restocked daily.

All was OK, would be nicer to have breakfast there.

No breakfast or breakfast type offering, pool in disrepair, fitness "center" was non existent and the only vending machine was out of order. The floors in the room were sticky and looked like many attempts to shampoo failed. It looked like a pipe burst and they never tore the carpet out but simply wet/dried the carpet. Window propped with water bottle. The staff however was very helpful and pleasant really trying to work with what they have. Owner should invest or sell.

reasonable, though no breakfast, the pool and the jacuzzi did not work though it did not mention that when booking. could use some USB ports in the rooms

Picture advertising the property fail to show the true condition of the property. Everything is old and run down. There are many safety issues as well. Doors labeled to remain open during business hours are locked and placarded to use other door. Broken concrete everywhere including stairs to second level. Bathroom window held in by gravity alone and does not lock. Pictures of waffles for breakfast in the hallway of lobby but only very meager continental. Hot tub is walled off by plywood and obviously hasn’t been used in a long time.

Manager could not be bothered to call me back .... Folsom is only 8-10 miles with plenty of other options at comparable rates. Do not stay here - run, run fast. Lightbulbs in passages and stairs were out making it dangerous. We had to inspect 3 rooms before finding an acceptable one. Broken electric switchs & plug plates. Hairdryer was not attached to the wall and was hanging by the wires. Our room was not cleaned after asking 4 times all day until 10 pm. NO breakfast - only granola bars & coffee. Fish tank in lobby was DISGUSTINGLY green & murky (I felt so sorry for the fish). Furniture & property are exceptionally old & worn. The one pro (but may be a unique occasion) I did not see any bugs at least not in the room (in summer).