Ramada Katunayake

We had a lovely stay and the staff were all very friendly and very helpful. The food in the restaurant was delicious. A lovely spacious room, although could do with a little redecoration.

The hotel was closed due to flooding. We weren't notified and then had to book another hotel. We have tried to get a refund but have been told it won't be possible, even when we didn't stay as it was closed!

Bien

Air conditioner adjuster not working well There was no free shuttle service from hotel to airport and was charging too much for hotel vehicle service. We did not use free shuttle service from airport to hotel.

We booked 3 rooms with 3 occupants each. However when checked in at 0100 after a long flight it was disappointing to find only one double bed in room. They obliged our request to set up a another bed each but it was very inconvenient to wait for this to happen at this very late time. Also we paid for a poor breakfast. Poorly run hotel.