Name: Hampton Inn & Suites West Point
Address: 5821 Highway 45 ALT S, West Point, Mississippi, United States of America, West Point, Mississippi, US
Price range: $130–$207 per night
Rating: 8.33

What guests think

At Hampton Inn & Suites West Point, travellers frequently praise the friendly, helpful staff and comfortable rooms, with many enjoying the complimentary breakfast and convenient location near highways, restaurants, and shopping.

Several reviews note ongoing renovations, periods with no hot water, and a temporarily closed or limited gym; one also mentions unstable pool furniture. Cleanliness feedback is mixed, with many saying spaces are very clean but others citing stained items or missed housekeeping. Some guests experienced nighttime noise from nearby trains or other rooms. Overall, it suits practical stays, but confirm renovation status and amenity availability.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The property is undergoing renovations; multiple guests reported periods without hot water. The gym was unavailable or under construction during some stays, and one review noted unstable pool furniture.

Related guest reviews

6

Daniel

Jun 1, 2024

·

Stayed 2 nights

Property was under construction/remodeling.

8

Charles

Sep 29, 2024

·

Stayed 2 nights

This rating may not apply by the time you read it because the hotel is undergoing renovations.

8

John

Jul 22, 2024

·

Stayed 3 nights

Property going through renovations. No gym

8

Nicholas

Jan 5, 2025

·

Stayed 3 nights

Very clean and the staff is friendly. The gym was under construction, but otherwise a great stay

2

MICHAEL

Oct 23, 2023

·

Stayed 2 nights

no hot water for the entire stay, all weekend. staff kept telling us lies on repair. faucet in sink broken, toilet paper handle broken, empty shower gel and shampoo and when asked was told did not have more. my friends room couldnt even look the door for safety. terrible experience. I have asked to have my money back.

4

Raymond

Mar 24, 2025

·

Stayed 1 night

The property was grossly overpriced for the facilities provided.

6

Adam

Sep 25, 2023

·

Stayed 1 night

Room were very nice. Only downside was no hot water for a shower.

8

Emily

Nov 24, 2023

·

Stayed 1 night

We didn’t have any hot water for the night, but the night attendant let us know before we checked in. Since it was during thanksgiving and egg bowl, we knew we didn’t have any other choices and didn’t want to drive 2 hours back home since it was later. So we decided to stay. During the overnight, I heard loud music and cars squealing. Everything else was great. I can overlook the hot water issue and the noise. It was very clean and comfortable. Located in a great area. We would definitely stay again!

10

Judy

Oct 12, 2025

·

Stayed 2 nights

The pool area could use new furniture. The furniture was very unstable and cheap. But other than that, we enjoyed our stay. The breakfast was just OK.

6

Jeanne

Nov 13, 2023

·

Stayed 3 nights

There was no hot water during our stay, reserved tor 11/10-11/13. We stayed 11/10 and Saturday morning had not hot water. The front desk staff said they were working on this issue, therefore, we didn't check out. There was construction at the hotel so thought it was perhaps related. Our brother-in-law across the hall had the same issue. We were gone throughout the day but our brother-in-law called back to the hotel to see if water issue was fixed. He was told no. Therefore, we booked a different hotel for Sat 11/11 and Sunday 11/12. We returned to this hotel and checked out about 5 pm. However, we were charged for part of the day Saturday since we hadn't checked out in the morning.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests described the hotel and rooms as very clean, but several reported stained linens, unswept areas, or bathrooms not thoroughly cleaned. Housekeeping was not provided daily for some stays.

Related guest reviews

10

Tressie

Aug 2, 2025

·

Stayed 2 nights

EXCEPTIONAL from the condition of the lobby to the room, very clean and comfortable

10

William

Sep 22, 2025

·

Stayed 2 nights

Outstanding breakfast. Two night stay. No clean-up (house cleaning) for second day.

2

Cassondra

Sep 27, 2023

·

Stayed 4 nights

The sheets were dirty on the bed, the walls and carpet was dirty, the rooms are very small, the shower handle was broken, and the remote control didn’t work! Horrible experience!

6

Pamela

Feb 26, 2024

·

Stayed 1 night

The staff was really nice, helpful, and professional. The room was just ok. It wasn’t as clean as I would have liked it to be. One of the bed white comforter had a stain and the floor behind both head of the beds had not been swept. Luckily I was travel alone and the other bed was fine. The location is in a pretty convenient spot, however it is also near a train track that came through blasting it horns about 1:30a-2a. Due to the limited options in the area, this hotel is the better choice.

10

Melinda

Dec 4, 2023

·

Stayed 2 nights

Staff was very friendly and helpful. Centrally located to restaurants and shopping. Room was very clean and comfortable.

10

Sylvia

Jan 21, 2025

·

Stayed 1 night

Very clean…friendly staff

10

Tony

Dec 30, 2024

·

Stayed 2 nights

Super friendly staff room was very clean.

4

Laura

Jun 21, 2023

·

Stayed 1 night

The front desk staff were attentive. The room itself was disappointing for the Hampton chain. The bathroom had not been thoroughly cleaned leading me to question the cleanliness of the entire room.

6

MARIA

Mar 6, 2023

·

Stayed 2 nights

There was no one at the front desk when I arrived. I waited for 20 minutes until finally someone came in from a back office. The rooms were fine except some weird stains on the walls

10

Teronne

Dec 12, 2025

·

Stayed 1 night

Fresh breakfast. Clean rooms. Fresh feel.

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Rooms

Guests often found rooms comfortable, spacious, and recently updated, with effective A/C. Some noted hard mattresses, dated decor or awkward layout in certain renovated king rooms, plus squeaky tubs and occasional noise from nearby rooms.

Related guest reviews

6

Amy

Aug 19, 2025

·

Stayed 1 night

There was not anyone at the front desk, had to wait to check out. The furniture was outdated. The room smelled like bleach or cleaning products. The outside could have been cleaned up.

10

Edwin

Mar 18, 2024

·

Stayed 3 nights

The room was fantastic...clean, large, carpeted, great bed and bath. The breakfast too was awesome...various quality and quantity of foods. The staff was very accommodating and friendly. Overall, a superb stay for 3 nights!

2

Shadrickus

Aug 14, 2023

·

Stayed 1 night

I didn’t like that fact that whoever stayed above us jumped all night long. We were on the second floor and the jumpers were on the third floor. We didn’t sleep at all because of all the noise and jumping.

10

Philip

Jul 3, 2025

·

Stayed 1 night

Our room was very spacious, quiet and the A/c worked great.

4

Clara

Mar 4, 2024

·

Stayed 2 nights

The king rooms have been renovated so that the bed is on the bathroom wall instead of on the wall facing the tv. So you can't see the TV from the bad and the ac blows directly on the bed. We stayed in one of these on a previous visit and asked to be moved to a different room. We were told that they were booked up but there were 2 cars in the parking lot. When we asked if we could be swapped with someone in a different room who hadn't checked in, the clerk told us she couldn't do that and then she said she didn't know how to do it. So we told her we would go somewhere else and I asked her to print a receipt showing no charge and she was unable to print that either. So, on top of the unsatisfactory room, she was unable to help us. Not sure who thought moving the beds in these rooms was a good idea, but it's not.

10

Vicky

Mar 30, 2025

·

Stayed 1 night

Clean & comfortable beds

10

Rachel

Feb 10, 2024

·

Stayed 1 night

Rooms appeared to be recently renovated

10

robert

Jan 19, 2024

·

Stayed 1 night

We liked the room.

8

Haley

Jul 16, 2024

·

Stayed 1 night

Room was nice and clean. My only thing was the tub squeaked very badly. When you got in the tub it sounded and felt like you were going to fall through. Other than that would totally stay here again.

4

Davina

Aug 19, 2024

·

Stayed 2 nights

Very hard mattress. Room was sparsely decorated. Noisy. But, staff was nice and check in/out was easy.

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AI-generated summary based on recent guest reviews

Service

Service is frequently praised as friendly, helpful, and accommodating, including quick room changes and thoughtful assistance. A few guests experienced front-desk delays, digital check-in/key issues, or unhelpful late-night staff.

Related guest reviews

6

Amy

Aug 19, 2025

·

Stayed 1 night

There was not anyone at the front desk, had to wait to check out. The furniture was outdated. The room smelled like bleach or cleaning products. The outside could have been cleaned up.

10

Brian

Oct 30, 2023

·

Stayed 2 nights

The staff here is the best!! My son left a stuffed animal in the bed sheets and the staff located it and kept it for us till we could come get it. It is a precious stuffed animal he has had for many years. Also, several ladies at the front desk were wonderful and treated us like family. It’s customer service like this that makes a place special.

10

Amber

Sep 7, 2025

·

Stayed 1 night

Everything was great... friendly staff & the breakfast was awesome

10

Linda

Aug 27, 2023

·

Stayed 2 nights

The staff was.very helpful… when we got to our room we discovered that the toilet did not work. They front desk quickly gave us a new updated room without any further issues.

10

Eva

Nov 18, 2024

·

Stayed 1 night

The hotel was very convenient to get in and out since it was right on the highway. The staff was efficient and friendly. The room was clean and comfortable. The breakfast was really nice!

10

George

Jun 23, 2025

·

Stayed 1 night

We didn't stay for long as our daughter had just given birth. However it was a very nice place to stay. The beds were comfortable and the staff was great!

10

Tony

Dec 30, 2024

·

Stayed 2 nights

Super friendly staff room was very clean.

6

MARIA

Mar 6, 2023

·

Stayed 2 nights

There was no one at the front desk when I arrived. I waited for 20 minutes until finally someone came in from a back office. The rooms were fine except some weird stains on the walls

10

Jaime

Dec 2, 2024

·

Stayed 2 nights

Really good service and the staff really friendly

10

Stephen

Jul 1, 2025

·

Stayed 1 night

Enjoyed the stay very much. The check-in staff was super friendly and helpful.

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Location

Location is convenient to the highway, restaurants, and shopping. However, a few reviews report nighttime train noise.

Related guest reviews

8

Melissa

Apr 28, 2025

·

Stayed 1 night

We found the hotel easily.Had no problems with the room. Staff was very nice. Yes, I will stay there again.

10

Wallace

Dec 25, 2024

·

Stayed 1 night

Good location

4

Bryan

Jan 7, 2024

·

Stayed 1 night

This property is located very close to railroad tracks and the train horns blared 3-4 times during the overnight hours and woke me up every 3 hours or so. It’s a great hotel in a convenient spot if you have earplugs.

10

Sandy

Jan 28, 2025

·

Stayed 1 night

Close to food and shopping

10

Eva

Nov 18, 2024

·

Stayed 1 night

The hotel was very convenient to get in and out since it was right on the highway. The staff was efficient and friendly. The room was clean and comfortable. The breakfast was really nice!

10

Andrew

Sep 8, 2025

·

Stayed 1 night

Great location. Easy check in.

6

Pamela

Feb 26, 2024

·

Stayed 1 night

The staff was really nice, helpful, and professional. The room was just ok. It wasn’t as clean as I would have liked it to be. One of the bed white comforter had a stain and the floor behind both head of the beds had not been swept. Luckily I was travel alone and the other bed was fine. The location is in a pretty convenient spot, however it is also near a train track that came through blasting it horns about 1:30a-2a. Due to the limited options in the area, this hotel is the better choice.

8

Emily

Nov 24, 2023

·

Stayed 1 night

We didn’t have any hot water for the night, but the night attendant let us know before we checked in. Since it was during thanksgiving and egg bowl, we knew we didn’t have any other choices and didn’t want to drive 2 hours back home since it was later. So we decided to stay. During the overnight, I heard loud music and cars squealing. Everything else was great. I can overlook the hot water issue and the noise. It was very clean and comfortable. Located in a great area. We would definitely stay again!

10

Melinda

Dec 4, 2023

·

Stayed 2 nights

Staff was very friendly and helpful. Centrally located to restaurants and shopping. Room was very clean and comfortable.

8

David

Mar 22, 2024

·

Stayed 2 nights

Nice and quiet. Breakfast was not as expected.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is often highlighted as fresh, tasty, and varied, though some guests found it just okay or poor, and lobby coffee was reported cold once.

Related guest reviews

10

Patrick

Oct 21, 2024

·

Stayed 6 nights

Staff was very nice. Breakfast was ok. And it was a nice stay to be able to see my grandson's wedding.

4

Ken

Jan 24, 2025

·

Stayed 1 night

Digital check in didn’t work. As well as Door keys were down when I arrived. Front desk gave me a master key to remedy. All Coffee and hot water in lobby were old and cold. Coffee in room has no bottled water for the maker. No soap in men’s bathroom downstairs in lobby. No soap in room shower. Container was empty. Breakfast was great! Staff was kind and helpful. The other items above were the issue and unsatisfactory for the price of the hotel.

10

Amber

Sep 7, 2025

·

Stayed 1 night

Everything was great... friendly staff & the breakfast was awesome

10

Alton

May 27, 2024

·

Stayed 2 nights

The breakfast was horrible but everything else was super great

10

Shelley

Apr 7, 2025

·

Stayed 2 nights

Amazing staff - great breakfast with lots of options!!

10

Edwin

Mar 18, 2024

·

Stayed 3 nights

The room was fantastic...clean, large, carpeted, great bed and bath. The breakfast too was awesome...various quality and quantity of foods. The staff was very accommodating and friendly. Overall, a superb stay for 3 nights!

10

William

Sep 22, 2025

·

Stayed 2 nights

Outstanding breakfast. Two night stay. No clean-up (house cleaning) for second day.

10

Eva

Nov 18, 2024

·

Stayed 1 night

The hotel was very convenient to get in and out since it was right on the highway. The staff was efficient and friendly. The room was clean and comfortable. The breakfast was really nice!

10

Teronne

Dec 12, 2025

·

Stayed 1 night

Fresh breakfast. Clean rooms. Fresh feel.

10

Judy

Oct 12, 2025

·

Stayed 2 nights

The pool area could use new furniture. The furniture was very unstable and cheap. But other than that, we enjoyed our stay. The breakfast was just OK.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$137
February	$145
March	$165
April	$175
May	$183
June	$166
July	$148
August	$146
September	$158
October	$154
November	$157
December	$126

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $175	18 $207	19 $200
20 $178	21 $166	22 $144	23 $157	24 $180	25	26
27 $177	28 $182	29 $158	30 $157

Su	Mo	Tu	We	Th	Fr	Sa
				1 $180	2	3
4 $177	5 $153	6 $141	7 $141	8 $137	9 $204	10 $161
11 $139	12 $136	13 $137	14 $130	15 $146	16 $138	17 $167
18 $139	19 $141	20 $134	21 $139	22 $172	23	24
25 $152	26 $148	27 $145	28 $139	29 $140	30 $161	31 $159

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Studio, Accessible

Studio, One King Bed, Accessible

One King Bed

Room, 2 Queen Beds, Accessible

Two Queen Beds

Room, 1 King Bed, Accessible

One King Studio Suite

One King Shower Only

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hampton Inn & Suites West Point

Have a question?

Prices for upcoming dates