The Abbey Hotel Golf & Spa

Service à améliorer

Good choices for breakfast, limited choice of lunch and dinner menus, but reasonable prices. Room was clean, and stocked with teas, coffee and water. Lovely, well kept grounds. Spa facilities adequate. Ladies changing room could benifit from more private changing areas.

Lovely breakfast, really good with food allergies. Swimming pool lovely & mainly clean. Would recommend the superior rooms.

Only stayed one night, standard room not sure what to expect. However, no water bottle given was a shock as that seems to be a basic supply from all hotels. The room shape was awkward, slanted ceiling meant bumping your head over your bed is very possible especially for older people or those who can be clumsy! The heater made some strange noise occasionally and can certainly affect those who are sensitive to noise or light sleeper. Didn’t use any of the facilities so cannot comment. We arrived early but wasn’t allowed to check in until 3pm! Breakfast was ok, had to wait for resupply of food as ran out quickly.. minimum choice options.

The hotel has been photographed well, but in reality the hotel has become a bit dated and worn around the edges. The jacuzzi was not working and the pool temperature was cold. Tiles missing in the steam room, and left broken on the floor. The ladies pool changing room showered were dirty with numerous large chunks of grit on the floor. I alerted the staff and though they apologised did not appear to leap into action to rectify the issue. The room I stayed in was missing any bathroom door hooks so my towel got soaked when the water leaked from the shower tray, onto a floor which has clearly been damaged from previous leaks with cracked grout. Bathroom also had dirty and mildly rusty towel radiator. Mattress was acceptable but had seen better days as the did the base of the bed which just looked battered. Food was acceptable but overpriced given the quality. The staff were polite and courteous and the views lovely, but overall I wouldn’t recommend to others.