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Kigali Serena Hotel - Image 1
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Kigali Serena Hotel


Amenities

  • Parking

  • Airport shuttle

  • Restaurant

  • Swimming pool

  • Business Center

  • Room Service

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Property description

Luxury hotel in Kigali with an outdoor pool, spa services, and a restaurant offering 24-hour room service.
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From

US$158
/ night

Guest reviews

Facilities

9

Cleanliness

9

Rooms

9

Service

9.1

Location

8.8

Dining

9

10

Faisal

IAN-logo

5 May 2026

·

Stayed 4 nights

Clean room and polite staff
Clean room and polite staff

10

Molly

IAN-logo

13 Apr 2026

·

Stayed 2 nights

It is always a pleasure to stay at the Serena. Your staff is superb!
It is always a pleasure to stay at the Serena. Your staff is superb!

10

D J

IAN-logo

22 Mar 2026

·

Stayed 2 nights

An oasis in the central CBD area of Kigali, with diverse menus and good service
An oasis in the central CBD area of Kigali, with diverse menus and good service

10

Thomas

IAN-logo

13 Mar 2026

·

Stayed 4 nights

Great place with a great location and good pool area. Good breakfast and the service is good allover
Great place with a great location and good pool area. Good breakfast and the service is good allover

6

STEFAN

EXP-logo

7 Feb 2026

·

Stayed 1 night

Property and room a little dated TV did not work Staff very friendly Very good breakfast
Property and room a little dated TV did not work Staff very friendly Very good breakfast

KN3 Ave, Rwanda

Location

Located in Kigali, Kigali Serena Hotel is connected to a shopping center. Ntarama Church and Presidential Palace Museum are local landmarks, and the area's natural beauty can be seen at Nyandungu Urban Wetland Eco Tourism Park and Umusambi Village. Niyo Arts Center and Inema Art Center are also worth visiting.

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Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 14:00 to 00:00

Before 12:00


Good to know

Additional policies and info about this property.

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FAQs

Complimentary on-site parking is available for guests. Valet parking services are also offered.


A delicious breakfast is served each morning, with options available for in-room dining. Specific serving hours are not mentioned.


Pets are not allowed at the property, and service animals are also not permitted.


Check-in starts at 14:00 and ends at 23:59. Check-out is required by 12:00. Early or late check-in/check-out may be available upon request.


Airport shuttle services are available at a fee of RWF 18 per child (ages 4 to 12) for a one-way trip. Details on adult pricing are not specified.

The property features limited wheelchair accessibility. There are step-free entrances and accessible public areas, though specific details on room and bathroom accessibility are not provided.


The hotel is located in Kigali, connected to a shopping center. It is near local landmarks such as Ntarama Church and the Presidential Palace Museum, with natural attractions like Nyandungu Urban Wetland Eco Tourism Park and Umusambi Village nearby.


Yes, there is an outdoor swimming pool available for guests. The operational hours and seasonal availability are not specified.


Children are allowed at the property. However, extra-person charges may apply, and specific room suitability for children should be confirmed prior to arrival.


The property offers rollaway beds at a fee of RWF 150.0 per day. Advance request or confirmation may be required for availability.


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