Kigali Serena Hotel
Property description
Select dates to continue
From
Guest reviews
Very good
Based on 238 verified reviews
Facilities
9
Cleanliness
9
Rooms
9
Service
9.1
Location
8.8
Dining
9
Who stays here?
Faisal
5 May 2026
·
Stayed 4 nights
Molly
13 Apr 2026
·
Stayed 2 nights
D J
22 Mar 2026
·
Stayed 2 nights
Thomas
13 Mar 2026
·
Stayed 4 nights
STEFAN
7 Feb 2026
·
Stayed 1 night
Location
Located in Kigali, Kigali Serena Hotel is connected to a shopping center. Ntarama Church and Presidential Palace Museum are local landmarks, and the area's natural beauty can be seen at Nyandungu Urban Wetland Eco Tourism Park and Umusambi Village. Niyo Arts Center and Inema Art Center are also worth visiting.
More location infoFAQs
Complimentary on-site parking is available for guests. Valet parking services are also offered.
A delicious breakfast is served each morning, with options available for in-room dining. Specific serving hours are not mentioned.
Pets are not allowed at the property, and service animals are also not permitted.
Check-in starts at 14:00 and ends at 23:59. Check-out is required by 12:00. Early or late check-in/check-out may be available upon request.
Airport shuttle services are available at a fee of RWF 18 per child (ages 4 to 12) for a one-way trip. Details on adult pricing are not specified.
The property features limited wheelchair accessibility. There are step-free entrances and accessible public areas, though specific details on room and bathroom accessibility are not provided.
The hotel is located in Kigali, connected to a shopping center. It is near local landmarks such as Ntarama Church and the Presidential Palace Museum, with natural attractions like Nyandungu Urban Wetland Eco Tourism Park and Umusambi Village nearby.
Yes, there is an outdoor swimming pool available for guests. The operational hours and seasonal availability are not specified.
Children are allowed at the property. However, extra-person charges may apply, and specific room suitability for children should be confirmed prior to arrival.
The property offers rollaway beds at a fee of RWF 150.0 per day. Advance request or confirmation may be required for availability.
Have a question?
Instant AI responses are based on hotel information