Radisson Blu Hotel, Port Elizabeth

Good

I was in a premium room. There was a beautiful view with plenty of space and amenities. The staff were very helpful and answered my queries about the area. I also had a treatment at the spa which was lovely.

quick friendly and spotless room with great view

Very disappointing stay… Hotel overcrowded. The breakfast area was extremely busy, to the point that we had to sit in a separate dining area. On Saturday afternoon at 13:00, we requested water to be delivered to our room. When we returned after 22:00 that evening, the water had still not been delivered. At the same time (13:00), we requested a plug adaptor for the hairdryer, as the only plug point near a mirror is a 3-point plug while the hairdryer is 2-point. Up until now, no plug has been brought to the room. In addition, the curtains in the room are not properly hooked. Very untidy for a 5 star place. No porters assisting with luggage.

When i entered the hotel, there was no one at reception. The security guard had to call them feom the back office. Checked in at 2.30pm room was not yet available.