Name: Heights Hotel
Address: Isle Of Portland, Portland, Dorset (comté), GB
Price range: 129 $US–163 $US per night
Rating: 8.3

Ce qu'en disent des voyageurs

À l'Heights Hotel, les voyageurs apprécient régulièrement la vue imprenable sur Chesil Beach depuis l'emplacement en hauteur et le personnel sympathique et accueillant, tout en notant que les chambres et certains espaces communs sont un peu datés malgré une propreté généralement bonne et un séjour confortable.

Le petit-déjeuner est fréquemment très bien noté, mais les repas du soir reçoivent des commentaires mitigés : certains les trouvent excellents, tandis que d'autres les considèrent comme moyens, chers ou servis lentement. Plusieurs commentaires mentionnent un ménage limité pendant les courts séjours et des problèmes occasionnels dans les chambres, tels que des matelas fermes, des fluctuations de température ou du bruit provenant du chauffage. L'établissement est situé dans un endroit quelque peu isolé, mais le parking gratuit et les arrêts de bus à proximité facilitent l'accès. Dans l'ensemble, il offre un séjour classique au bord de la mer.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Le bar, le restaurant et le café sur place offrent une vue panoramique, et le parking est pratique. Certains espaces semblent datés et l'agencement peut être difficile pendant les événements ; en ce qui concerne l'accessibilité, il y a un petit ascenseur, mais pas d'ascenseur pour accéder à certaines chambres à l'étage.

Avis de voyageur à ce sujet

8

Geoffrey

17 juil. 2025

·

A séjourné 5 nuits

The view from the restaurant is spectcular. Food is good, rooms need a make over

8

Brian

24 juin 2024

·

A séjourné 3 nuits

Disabled lift not very big trouble turning round to get out poor selection of ales plenty of ciders and lagers only one ale that was a pale ale other wise hotel highly recommended

10

Richard

20 juin 2023

·

A séjourné 2 nuits

The views are fantastic provided there is no mist or fog. The hotel staff are always very friendly and welcoming. And The View Cafe serves some of the biggest cake portions I've ever encountered. My only disappointment this time was the placement of a flag advertising ice cream right in from of the Olympic rings.

10

Ann

12 mai 2024

·

A séjourné 1 nuit

Tne property is clean and the staff are very welcoming and friendly. The views from the bar are amazing.

4

Callum

18 avr. 2025

·

A séjourné 1 nuit

Was told breakfast was open til 11am for the bank holiday. This was incorrect so I never got breakfast. Hotel is nice though, great location and free parking

8

Adam

16 oct. 2024

·

A séjourné 1 nuit

The vehicle charger is slow and would be nice to see an upgrade to type 2. Love the view and the place is nice a quite, will defiantly stay again when in the area

10

Christopher

26 juin 2024

·

A séjourné 3 nuits

The feature of the hotel is without doubt its location, with stunnng views. Only anoying thing is that if in a first floor room you have to go downstairs and up again to access bistro and bar if the conference rooms in use.

10

Leah

24 août 2023

·

A séjourné 3 nuits

Stunning views. Area is a bit isolated so we struggled to find variety within walking distance for dinner. The hotel does dinner but was out of our price range. Room is clean and comfortable. Room was larger than expected. Good quality breakfast with variety of items to choose from. Lots of parking. No lift to upstairs rooms.

8

Mark

18 déc. 2025

·

A séjourné 1 nuit

Parking is good service was brilliant

10

Jane

17 sept. 2024

·

A séjourné 2 nuits

Love this place. The view is spectacular. Bit sad no longer allowed to sit in the lounge during the day, to admire the said view. We felt let down that this option is no longer feasible. Not sure why. Not told the reason. The cafe doesn’t have the same appeal I’m afraid.

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Propreté

De nombreux clients décrivent les chambres et les espaces communs comme propres ou impeccables. Cependant, le ménage est programmé tous les trois jours, sauf demande, ce qui entraîne parfois un manque de ravitaillement et des plaintes concernant les odeurs, les fenêtres sales ou les détails de la salle de bain.

Avis de voyageur à ce sujet

8

Hazel

29 mai 2025

·

A séjourné 2 nuits

The staff were all extremely friendly and helpful; they made the stay special. The views from the restaurant were wonderful; the food was very good with a good choice each evening and it tasted very nice. The disappointing part was the lack of servicing in the room. At check in we were asked if we needed new towels or the room cleaned each day and we said that it wouldn’t be necessary. However we did expect that the tea and coffee would be replenished each day and also that the bed would be made for us; neither of these things happened. If we don’t get these basic services then we should be offered a reduction in the rate for those nights. I don’t mind paying for service but I object to paying for a non- service.

10

Navlet

8 juil. 2024

·

A séjourné 2 nuits

Check in was fine the gentleman offered to help me with luggage day staff was okay there wasba young man in the Bistro on Sunday thumbs up to him he was joyful engaged with me welcoming thats what i expected to feel like we're welcomed there i didnt get that from the others the room was not what i expected for one i had to throw away my fruits there was no miniature fridge drinks got warm bathroom was okay but being a cleaner myself the towel rail was not spotless the toilet bowl had a ring round it not sure if its limescale build up i wasnt happy with that toilets are a put off not throughly clean otherwise food is good room was what we made it

6

Gareth

8 mai 2024

·

A séjourné 2 nuits

Cleanliness of rooms was not the best at all. Internet service was very weak. Property could do with an uplift for sure. Staff were friendly and were a definate plus. Are has spectacular views. Not a bad location in general. So a mixed bag all in all.

10

Malcolm

22 juil. 2024

·

A séjourné 3 nuits

Our stay was excellent. Our room was clean fresh and tidy, bed linen and towels were fresh and white. Reception staff were so friendly and helpful. The restaurant was very nice with views to die for. The food was very good with a good selection on the menu, and the staff were very attentive and helpful. Our only complaint was that the drinks are rather overpriced. The hotel is situated with views across the sea and over the town. A bus stop outside took you all over Dorset, and we could use our bus pass.

10

Sylvia

30 janv. 2026

·

A séjourné 7 nuits

Yes, the room was spotless but it is the friendliness of the staff that makes our stay most enjoyable. The wide choice of breakfast suits everyone. Unfortunately we found the evening dinners a little too rich for our taste on this visit. Previous visits have had more choice for the evening meal, with some more 'basic' meals available. However the chef was most accommodating when it came to catering for allergies.

10

Nicholas

26 août 2025

·

A séjourné 3 nuits

Fantastic hotel. Every part of my stay was perfect staff very friendly and helpful, hotel and room were spotlessly clean, room was comfortable, breakfast was delicious. Far beyond my expectations.

10

peter

2 juin 2024

·

A séjourné 4 nuits

very clean amazing staff and a wonderful location

10

Michael

27 juil. 2024

·

A séjourné 7 nuits

Firstly my Wife and I were made very welcome. We were given a free hot drink on arrival and when we git to our room immediately impressed by the cleanliness soace and comfort too. The views from our room was exceptional 👌 Secondly service in general was first class, friendly and helpful staff specially in bistro bar. Breakfast is most enjoyable and delicious. Evening meal in Bistro bar from our experience was delicious and satisfying. I will conclude by saying in honesty to recommend highly the Heights Hotel, Portland. You will be assured of a memorable, comfortable and pleasant holiday.

10

thomas

6 août 2024

·

A séjourné 3 nuits

We were not at all happy at waiting an hour for our evening meal. To say you were busy is not the answer i know what i am talking about as i was in the trade. Plus it was a bit of a shock to be told our room would only be cleaned every three days meaning our was not cleaned as we were only there three days so no bed made no bathroom cleaned no bins emptied staff were very kind breakfast very nice when we arrived all very clean but expected it to be cleaned daily. From lesley Kelly

2

Sukhjot Singh

31 juil. 2024

·

A séjourné 2 nuits

The hotel had a good view but it was very dirty and smelly. The rooms are so small. The breakfast was terribly. There was a lady called Tracey I ask her can u change my room but she said no and she was so rude. She has put my holiday off mood etc. This hotel is over priced.

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Chambres

De nombreux clients trouvent les chambres calmes, spacieuses et confortables, mais le décor est largement considéré comme démodé. Le confort varie : certaines personnes signalent des chambres très chaudes ou froides, des matelas fermes ou usés, un éclairage sombre, du bruit de la route ou de tuyaux qui claquent, et certaines chambres n'ont pas de vue.

Avis de voyageur à ce sujet

6

Jonathan

28 avr. 2025

·

A séjourné 2 nuits

It was ok room was a bit dated and dark needed to have tge light on most of the time was woken upp by the heating coming on the pipes were banging. Bathroom was nice Good shower.

8

Alison

18 août 2025

·

A séjourné 1 nuit

Nice clean hotel and friendly staff. The food was excellent but there was no hospitality tray in our room. The decor is rather dated and the furniture was wobbly and old. It just needs an update but the view, the staff and the food made up for that.

6

Vicky

19 nov. 2025

·

A séjourné 1 nuit

Rooms were a let down, dated and cold. Couldnt see out the windows as they were filthy. Staff were excellent throughout.

8

Peter

20 déc. 2023

·

A séjourné 1 nuit

Very comfortable bed. The waitress serving me dinner was exceptional. The room was a little old fashioned with dark woods everywhere. But quiet and comfortable.

8

Heather

25 sept. 2024

·

A séjourné 3 nuits

We chose this hotel for its location and views which are amazing. The hotel itself is dated and the long dark corridors to the rooms on the ground floor are not appealing. The rooms are in need of updating and decorating, ie, decent light over bathroom mirror and change shower curtain to glass screen. Room was suffient. There was a good choice for breakfast. Did not try evening restaurant however bar meals were good.

2

Jane

30 juin 2025

·

A séjourné 2 nuits

Terrible nights sleep. Had paid extra for premium room. But the Bed mattress definitely needs replacing. Next night moved to a smaller room. But manager would not refund the difference in room price. Just offered discount on a meal if we dined with them, but would not say how much discount. So no way would we eat just to get a minimal amount off. No brainer. Terrible Customer Service.

8

Mark

2 juin 2024

·

A séjourné 2 nuits

No real issues with the Hotel, it's a little dated in places, but comfortable and the breakfast was good. The view from the Bistro / Bar is amazing. Our room (220) suffered a little from road noise but was otherwise fine. The curtains definitely need to go back to the eighties though!

8

David

9 juil. 2023

·

A séjourné 3 nuits

Our room was comfortable and quiet and very clean. We had tea making facilities and a table and 2 chairs. Plenty of hanging space and bedside cabinets. The furniture and decor was a little dated but it had charging points for mobile phones and a television and free wi fi.

6

Zoe

30 juin 2024

·

A séjourné 1 nuit

The food, the staff and the view were amazing. Loved it. The TV was made was made for an ant and goldilocks wouldn't have liked the bed, as it was too hard both of us and my back is now in agony.

10

Anthony

1 avr. 2024

·

A séjourné 1 nuit

Nice quiet room but no view unfortunately but there a fantastic view in the bar/Resturant and you have breakfast there as well which is fantastic, room great, plenty of tea & coffee, shower hot & powerful bed comfy, only downside was staff at check in a bit miserable

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Service

Le service est un point fort : le personnel est fréquemment salué pour son amabilité, son accueil et son aide à la réception, au bar et au restaurant. Quelques clients ont signalé des problèmes tels qu'un service lent au dîner, des erreurs de réservation, un changement de chambre tardif ou des litiges concernant les remboursements.

Avis de voyageur à ce sujet

10

Denise

27 juil. 2024

·

A séjourné 1 nuit

We arrived a bit early but reception were great and also gave us an upgrade! It was a beautiful place to stay.

10

Steve

3 nov. 2025

·

A séjourné 2 nuits

Staff were fantastic

10

Paula

26 mai 2025

·

A séjourné 2 nuits

The experience was amazing from start to finish. Easy check in on line, met by very friendly and helpful staff on reception. Breakfast and evening meals were absolutely delicious.

8

john

7 août 2024

·

A séjourné 5 nuits

Staff were friendly but problems with staffing in the kitchen meant long wait for food on a couple of days.

10

Richard

20 mai 2023

·

A séjourné 1 nuit

Always friendly professional staff to great you, and fantastic location overlooking Chesil Beach, Portland

2

Jane

30 juin 2025

·

A séjourné 2 nuits

Terrible nights sleep. Had paid extra for premium room. But the Bed mattress definitely needs replacing. Next night moved to a smaller room. But manager would not refund the difference in room price. Just offered discount on a meal if we dined with them, but would not say how much discount. So no way would we eat just to get a minimal amount off. No brainer. Terrible Customer Service.

10

Nicholas

26 août 2025

·

A séjourné 3 nuits

Fantastic hotel. Every part of my stay was perfect staff very friendly and helpful, hotel and room were spotlessly clean, room was comfortable, breakfast was delicious. Far beyond my expectations.

4

Avais

30 mai 2024

·

A séjourné 1 nuit

Terrible check in experience, receptionist was very cold and not polite mannered.

10

Monika

3 août 2024

·

A séjourné 7 nuits

Thos was our 5th stay in Portland and 4th time at Heights Hotel. Cannot praise it enough! Perfect location for exploring Portland Island, very short drive to Weymouth, amazing food, incredible room service, staff is brilliant (huge shout out to Denise who's been accommodating and friendly as ever!), rooms are clean, bed's comfy... We started calling Heights our home away from home!

4

Akhil

20 juil. 2024

·

A séjourné 1 nuit

The stay was little uncomfortable for me. I booked a room and when i arrived they gave me a room while checking my ID and in the middle of the night office staff came and said they have a misunderstanding, the room they gave was not the room allocated for me and so they have to changed me to another room. Such a disastrous behavior ftom the hotel staff...

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Emplacement

L'emplacement sur une colline offre une vue imprenable sur Chesil Beach et Weymouth et permet d'explorer Portland et les sentiers côtiers. Il est un peu isolé pour se restaurer, mais les arrêts de bus à proximité et le parking facilitent les déplacements.

Avis de voyageur à ce sujet

8

Gwen

24 juil. 2025

·

A séjourné 1 nuit

Gorgeous view of Lyme Bay. The perfect end point for this leg of our SW Coastal hike.

8

Don

15 sept. 2024

·

A séjourné 5 nuits

Property was in a great location with fantastic views and very handy for public transport with stops outside hotel door.

8

Phil

18 août 2025

·

A séjourné 1 nuit

Amazing views over Chesil Beach and Weymouth. Breakfast was excellent and staff very friendly. The hotel itself feels a bit dated, stuck in the 70s–80s, and could do with a refresh.

8

Karen Sandra

9 avr. 2025

·

A séjourné 1 nuit

Beautiful location and great restaurant. Large confortable bed.

10

Richard

18 août 2023

·

A séjourné 4 nuits

Fabulous base for walking around Portland Bill and Jurassic coastline

10

Michael

21 août 2024

·

A séjourné 1 nuit

We really enjoyed our night here. Room was spacious and well appointed. Very quiet too. The restaurant has the most amazing views! Hard too concentrate on the delicious food without looking our of the windows. Great service from everyone in the hotel. Wished we had booked to stay a bit longer as there was more to see on Portland than we expected.

10

Mrs S

24 juil. 2023

·

A séjourné 3 nuits

Hotel in great position for doing the costal walk, regular buses into Weymouth. Staff very friendly and helpful. Excellent food with fantastic panoramic views of Chelsie Beach and across to Weymouth bay from dinning area.

10

Leah

24 août 2023

·

A séjourné 3 nuits

Stunning views. Area is a bit isolated so we struggled to find variety within walking distance for dinner. The hotel does dinner but was out of our price range. Room is clean and comfortable. Room was larger than expected. Good quality breakfast with variety of items to choose from. Lots of parking. No lift to upstairs rooms.

8

Robert

3 juil. 2024

·

A séjourné 2 nuits

great place to stay and explore Portland,lovely location with fantastic views to chisel beach and Waymouth .

8

Amrit

9 août 2024

·

A séjourné 3 nuits

Nice hotel with amazing views from the front. Great location to get around and explore.

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Repas

Le petit-déjeuner est largement salué pour sa qualité et son choix. Le dîner est variable : beaucoup apprécient les repas savoureux, mais d'autres le trouvent moyen ou cher, avec un choix limité ou parfois une longue attente ; certains notent également des boissons chères.

Avis de voyageur à ce sujet

8

Dee

26 mai 2023

·

A séjourné 3 nuits

Staff were great, friendly and helpful. Room was lovely and clean. Bed was comfortable. Views from Bistro was stunning. Staff in the Bistro were very helpful and attentive. Unfortunately, the food let it down. Evening meals were hit and miss. Repetitive menu and also quality of food was poor.

6

Andrea

23 juin 2025

·

A séjourné 3 nuits

Pros: The view is outstanding. There is always either the cafe, or the bar or the restaurant open. Cons: The rooms are outdated. Food is average and expensive. Drinks are expensive. Breakfast quite poor and if you want a cappuccino that’s £5 extra.

8

Geoffrey

20 mai 2024

·

A séjourné 4 nuits

Rooms a are little bit dated , but the restaurant food is excellent and good value for money.

10

Paul

29 oct. 2025

·

A séjourné 2 nuits

Nice room and the staff were friendly and helpful. We ate both nights in the hotel and food was excellent

6

Stephen

16 mai 2025

·

A séjourné 2 nuits

Stayed for 2 nights. Hotel a little tired although clean and staff very attentive. Great views across Chesil Beach from the restaurant, lacking in a comfortable seating area around the bar. Food was a tad lacking and evening meal pretty pricey for an average meal.

10

Susan

10 avr. 2023

·

A séjourné 3 nuits

Lovely hotel. Very clean and comfortable. Restaurant food was very good, but expensive. £5 for a small cup of coffee.

10

Sylvia

30 janv. 2026

·

A séjourné 7 nuits

Yes, the room was spotless but it is the friendliness of the staff that makes our stay most enjoyable. The wide choice of breakfast suits everyone. Unfortunately we found the evening dinners a little too rich for our taste on this visit. Previous visits have had more choice for the evening meal, with some more 'basic' meals available. However the chef was most accommodating when it came to catering for allergies.

8

Phil

22 sept. 2025

·

A séjourné 3 nuits

Lovely clean hotel looking a little tiered, meal on first night under seasoned and beef tough so could do better there. Room very warm ( why have the heating on n this weather.?). Kept running out of Prosecco But overall a nice stay .

6

Bragging

6 juin 2023

·

Stunning location with great views down towards the rest of Portland and into Weymouth. My only main problem with this hotel was the food. On my first night I booked into the on site bistro, where I was disappointed to find I could only sit inside not outside. This despite the hotel advertising that you could 'enjoy dinner outside on our terrace at our restaurant soaking in the views'. I then had a starter of mussels, which whilst okay the rest either had broken shells or had mussels that were completely closed. It is common knowledge that if you discover closed shells whilst cooking mussels, you do not serve them! Same case with broken ones. I then had for my main a crab linguine. For £25 you'd expect this to be more then decent. However as soon as I started eating it, I realised the pasta had been undercooked. It was stodgy, chewy, almost to the point of unpleasant and it was also a big portion. All in all not very good considering the place is in a seaside town.

10

Clive

7 nov. 2023

·

A séjourné 2 nuits

Had an amazing couple of nights over bonfire weekend, room was very clean, very good size too, only criticism would be the size of the TV (not that we generally watch TV, and just find it easier to use our laptops for films, YouTube etc.) Had an amazing meal in the restaurant while being able to see the various fireworks that were going off in the distance, not the cheapest meal we've ever had, however we did have a bottle of wine with our meal, it was one of the best meals we have ever had, so felt it was good value, and there's obviously a small tax for the gorgeous views. Breakfast was included in the price and was also very well cooked too, there was a small choice of continental breakfast items too, but I'm always going to go for a cooked breakfast if there's a choice. Overall I have no issues in recommending the heights, yes it's a little bit on the expensive side for a three star hotel, but as mentioned before, those views from the restaurant are simply beautiful and worth the price paid

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Mois	Prix moyen
janvier	119 $US
février	139 $US
mars	140 $US
avril	155 $US
mai	172 $US
juin	169 $US
juillet	170 $US
août	165 $US
septembre	168 $US
octobre	141 $US
novembre	127 $US
décembre	123 $US

di	lu	ma	me	je	ve	sa
1 $129	2 $143	3 $141	4 $141	5 $140	6 $155	7 $150
8 $132	9 $140	10 $143	11 $143	12 $146	13	14
15 $134	16 $145	17 $142	18 $144	19 $145	20 $155	21 $148
22 $131	23 $140	24 $144	25 $139	26 $142	27 $148	28 $148
29 $131	30 $139

Heights Hotel

Prix pour Heights Hotel

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Spacious Double Room

Chambre Double

Chambre avec lits jumeaux

Chambre Simple Classique (Small )

Chambre Double, côté cour intérieure

Avis des voyageurs sur Heights Hotel

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23 $158	24 $160
25 $137	26 $147	27 $148	28 $148	29 $147	30 $163	31 $160