Cranbrook Hotel

The hotel is quite old, but it is very clean. It is close to the station and offers free parking

we received a warm welcome at reception, and also all of the members of staff we met were very friendly. the room was basic but clean, also cleaned during our 2 night stay, which we weren't expecting, everything worked as it should. A parking permit was issued and parking was very secure. Hotel about 10-15 minute walk to the train station with many shops and restaurants in-between. They don't offer breakfast but the lady at reception pointed me in the direction of a hotel a few minutes away where being a guest here allows you to get a breakfast there for a few pounds. We chose the Cranbrook because of its cheap price and close to a tube station. All in all for the price you pay it was well worth it

Front desk staff abroupt and rude. Parking can be difficult, if there isnt any space you will need to look on a side street. Room was small could be updated, bathroom is more of a shower room not suitable for larger people the shower was over filling due to the drainage so the shower had to be turned off to allow the walter build up to go down before finishing your shower, towels could be bigger but that os a preference. We was woken up by staff banging the door wanting to clean our room an hour before check out.

Nice clean hotel Parking is an issue limited space.

Was a pleasant stay, easy check in, comfortable room, only annoying thing is going back out to the car to put a piece of paper inside for parking

Friendly, convenient place with on site parking. Room basic but clean. Breakfast available at a Wetherspoons nearby and not far to the Elizabeth Line for quick access to the centre of London.

The staff from reception was great. I had parking car. The room was clean. They need to fix the painting on the wall.

Waited to park at the front as I was unaware there was parking at the back. Very basic hotel but had a comfortable night sleep.

Very good but for parking 👎

When I realized this hotel was 28 miles from Stansted Airport, I wanted to cancel the reservation. But I was told I would forfeit the cost. I used a Garmen to drive to this address, but it took me some 30 minutes to find it, due to the crowded, narrow streets. I felt like I was driving in a city in Asia. Staff said I should park my car in the basement, but It took some 20 minutes to back out, with 2 staff members helping. The room was clean, but I would not recommend this hotel.

Extremely dirty and terrible

Large clean room . Comfortable bed. Friendly and professional staff . Good value budget hotel . Would stay again

The bed was not clean, the bed has blood !!

Very friendly staff,room was clean and nice

Staff seemed indifferent, and still have a payment pending for 1 night ,was told my card was no good ??and had to pay cash.Woke every morning with another 1or2 lumps/bites that I can only assume was from bed bugs, the only thing going for this place is it's location

Corridors outside room was smelly. Pillows are pointless as nothing to them. Traffic is noisy outside and people banging above you if you’re on the ground floor. Did the job for 2 nights, but still waiting for deposit to be returned from Friday I expected once checked out for it to be returned as they can cancel the charge on their side but looks like I’m going to have to wait nearly a week for it to expire.

Very good staff and neat and clean room

Very clean hotel.

Poor cleanliness and congested room . Atleast change the floor mat.

Hotel room was extremely clean

we received a warm welcome at reception, and also all of the members of staff we met were very friendly. the room was basic but clean, also cleaned during our 2 night stay, which we weren't expecting, everything worked as it should. A parking permit was issued and parking was very secure. Hotel about 10-15 minute walk to the train station with many shops and restaurants in-between. They don't offer breakfast but the lady at reception pointed me in the direction of a hotel a few minutes away where being a guest here allows you to get a breakfast there for a few pounds. We chose the Cranbrook because of its cheap price and close to a tube station. All in all for the price you pay it was well worth it

Couldn’t sleep as there was people talking in front of the hotel and my bedroom was just at the front.

Very basic, wardrobe was about to fall apart and the pillows were very flat. Clean hotel and nice staff

Front desk staff abroupt and rude. Parking can be difficult, if there isnt any space you will need to look on a side street. Room was small could be updated, bathroom is more of a shower room not suitable for larger people the shower was over filling due to the drainage so the shower had to be turned off to allow the walter build up to go down before finishing your shower, towels could be bigger but that os a preference. We was woken up by staff banging the door wanting to clean our room an hour before check out.

Room was basic but ok. Tv wouldn’t work and I could wee quicker than the water coming out the shower. The staff were pleasant and friendly.

Blocked shower filthy carpet broken curtains and bathroom door broken shower door No air conditioning no heating

The room was ok, didn’t love the slanted ceiling which made me have to constantly be careful not to hit my head. The shower head holder was broken so you have to keep holding it to shower. The heater worked well, room was always toasty even in freezing weather. Daily housekeeping is offered but I wish they would provide “do not disturb” signs, as I was woken up everyday of my stay to open my door and say “no thank you” to the cleaner, which was terrible for me as I have sleep issues and having my sleep disturbed everyday ruined my experience.

Well, personally I believe as a hotel the key point is that hotel is able to provide an environment where customer can have a good sleep. However, the traffic noise is just unbearable. You cannot decide your own sleeping and waking up time the traffic does.

Very nice size room, was clean, slight problem with shower hose but staff responded quickly to correct the issue, would recommend and I would stay again.convenient for transport,.

Overall nice enough place to stay, only negative was the bed was extremely uncomfortable bjt aligned with the price ultimately.

Very helpful pleasant staff. Clean room very quiet even though it was right next to a busy road.Housekeeping was great service a very polite helpful young lady.Location was excellent close to the town center and the train station.I would recommend staying here if your visiting Ilford

Large clean room . Comfortable bed. Friendly and professional staff . Good value budget hotel . Would stay again

I booked for one night stay on my check in receptionist askd for £100 security deposit which I don't understand why, room was smells of some kind of cleaning chemicals smells so strong i couldn't sleep all night, on my check out a lady on the reception said the refund of £100 will take 7 days to get in to my account, very disappointed,

Very friendly staff,room was clean and nice

First of all the Hotel took a £100.00 deposit before they let us check into the hotel. After two weeks, they have still not returned the deposit. Stay away from this hotel. They're not honest people. If they ask for deposit. Walk out the door.

Front desk staff abroupt and rude. Parking can be difficult, if there isnt any space you will need to look on a side street. Room was small could be updated, bathroom is more of a shower room not suitable for larger people the shower was over filling due to the drainage so the shower had to be turned off to allow the walter build up to go down before finishing your shower, towels could be bigger but that os a preference. We was woken up by staff banging the door wanting to clean our room an hour before check out.

Corridors outside room was smelly. Pillows are pointless as nothing to them. Traffic is noisy outside and people banging above you if you’re on the ground floor. Did the job for 2 nights, but still waiting for deposit to be returned from Friday I expected once checked out for it to be returned as they can cancel the charge on their side but looks like I’m going to have to wait nearly a week for it to expire.

Hidden fees not mentioned in booking £100 deposit required despite already paying in full deposit needs to be paid on credit card also.

I was in my room sleeping and one of the staff member opened my door without even knocking at it … I am really disappointed

They charge 100 Pound deposit on arrival. It’s first time in my life. I stayed only one hour there and checked out.

Very helpful pleasant staff. Clean room very quiet even though it was right next to a busy road.Housekeeping was great service a very polite helpful young lady.Location was excellent close to the town center and the train station.I would recommend staying here if your visiting Ilford

HUGELY ENJOYABLE STAY & VERY SATISFIED WITH EXPECTATIONS EXCEEDED AT THE CRANBROOK. THE CRANBROOK IS ONE OF THE BEST PERFORMING STRONGEST BUDGET/MID-RANGE HOTELS IN ILFORD. THE ISSUE IS THAT LONDON ECONOMICAL VALUE HOTELS CAN BE FULLY BOOKED DURING HIGH SEASON. IF YOU DONT FANCY £400/£500 HILTON ROOM RATES THEN ILFORD IS AFFORDABLE & ACCESSIBLE. EXCELLENT TRANSPORT LINKS INTO CENTRAL ZONE 1. BUS SERVICES CONNECT TO UNDERGROUND GANTS HILL OR TOTTENHAM STATIONS ONLY A 30 MINUTE JOURNEY AWAY. VERY WELL SITUATED. I HAD AN ANNEX ROOM - A9-WHICH IS IMMEDIATELY ADJACENT TO THE MAIN BUILDING. A-ROOMS ARE REFURBISHED & EVERYTHING WORKED WITH A CONTINOUS SPEEDY WIFI SIGNAL. LOVELY LARGE ENSUITE ROOM WITH LARGE CLEAN SHOWER ROOM. ALL STAFF VERY FRIENDLY & POLITE. FRESH TOWELS EVERYDAY & PLENTY OF HOT DRINKS & TOILETRIES. I COULDN'T FAULT THE STAFF. IF YOU ARE OPEN & DOWN TO EARTH WITH HOUSEKEEPING & RECEPTION THEN YOU ARE SURE TO GET THE SAME WARM, ATTENTIVE & PROFESSIONAL SERVICE BACK. WHOLEHEARTEDLY RECOMMEND & A GREAT MULTIPLE NIGHTS STAY WITH NO PROBLEMS. THERE ARE BASIC ROOMS IN THE MAIN BUILDING WHICH MAY SUIT WORKING CONTRACTORS LOOKING FOR HOME RENT PRICES FOR LONG BLOCK BOOKING STAYS ONLY SHARING FACILITIES SOMETIMES WITH ONE OTHER ROOM. Rooms5.0Service5.0 Hotel highlightsGreat value A-ROOMS IN ANNEX ARE REFURBISHED Nearby activitiesONLY A SHORT WALKING DISTANCE TO TOWN & STRONG PUBLIC TRANPORTATION LINKS MAKING CENTRAL LONDON ACCESSIBLE. FULL ENGLISHBREAKFAST AT WETHERSPOON £3

The hotel is quite old, but it is very clean. It is close to the station and offers free parking

we received a warm welcome at reception, and also all of the members of staff we met were very friendly. the room was basic but clean, also cleaned during our 2 night stay, which we weren't expecting, everything worked as it should. A parking permit was issued and parking was very secure. Hotel about 10-15 minute walk to the train station with many shops and restaurants in-between. They don't offer breakfast but the lady at reception pointed me in the direction of a hotel a few minutes away where being a guest here allows you to get a breakfast there for a few pounds. We chose the Cranbrook because of its cheap price and close to a tube station. All in all for the price you pay it was well worth it

Couldn’t sleep as there was people talking in front of the hotel and my bedroom was just at the front.

Well, personally I believe as a hotel the key point is that hotel is able to provide an environment where customer can have a good sleep. However, the traffic noise is just unbearable. You cannot decide your own sleeping and waking up time the traffic does.

Very nice size room, was clean, slight problem with shower hose but staff responded quickly to correct the issue, would recommend and I would stay again.convenient for transport,.

Friendly, convenient place with on site parking. Room basic but clean. Breakfast available at a Wetherspoons nearby and not far to the Elizabeth Line for quick access to the centre of London.

Hotel was clean nice size room quite rooms refreshed daily close to town centre.

When I realized this hotel was 28 miles from Stansted Airport, I wanted to cancel the reservation. But I was told I would forfeit the cost. I used a Garmen to drive to this address, but it took me some 30 minutes to find it, due to the crowded, narrow streets. I felt like I was driving in a city in Asia. Staff said I should park my car in the basement, but It took some 20 minutes to back out, with 2 staff members helping. The room was clean, but I would not recommend this hotel.

HUGELY ENJOYABLE STAY & VERY SATISFIED WITH EXPECTATIONS EXCEEDED AT THE CRANBROOK. THE CRANBROOK IS ONE OF THE BEST PERFORMING STRONGEST BUDGET/MID-RANGE HOTELS IN ILFORD. THE ISSUE IS THAT LONDON ECONOMICAL VALUE HOTELS CAN BE FULLY BOOKED DURING HIGH SEASON. IF YOU DONT FANCY £400/£500 HILTON ROOM RATES THEN ILFORD IS AFFORDABLE & ACCESSIBLE. EXCELLENT TRANSPORT LINKS INTO CENTRAL ZONE 1. BUS SERVICES CONNECT TO UNDERGROUND GANTS HILL OR TOTTENHAM STATIONS ONLY A 30 MINUTE JOURNEY AWAY. VERY WELL SITUATED. I HAD AN ANNEX ROOM - A9-WHICH IS IMMEDIATELY ADJACENT TO THE MAIN BUILDING. A-ROOMS ARE REFURBISHED & EVERYTHING WORKED WITH A CONTINOUS SPEEDY WIFI SIGNAL. LOVELY LARGE ENSUITE ROOM WITH LARGE CLEAN SHOWER ROOM. ALL STAFF VERY FRIENDLY & POLITE. FRESH TOWELS EVERYDAY & PLENTY OF HOT DRINKS & TOILETRIES. I COULDN'T FAULT THE STAFF. IF YOU ARE OPEN & DOWN TO EARTH WITH HOUSEKEEPING & RECEPTION THEN YOU ARE SURE TO GET THE SAME WARM, ATTENTIVE & PROFESSIONAL SERVICE BACK. WHOLEHEARTEDLY RECOMMEND & A GREAT MULTIPLE NIGHTS STAY WITH NO PROBLEMS. THERE ARE BASIC ROOMS IN THE MAIN BUILDING WHICH MAY SUIT WORKING CONTRACTORS LOOKING FOR HOME RENT PRICES FOR LONG BLOCK BOOKING STAYS ONLY SHARING FACILITIES SOMETIMES WITH ONE OTHER ROOM. Rooms5.0Service5.0 Hotel highlightsGreat value A-ROOMS IN ANNEX ARE REFURBISHED Nearby activitiesONLY A SHORT WALKING DISTANCE TO TOWN & STRONG PUBLIC TRANPORTATION LINKS MAKING CENTRAL LONDON ACCESSIBLE. FULL ENGLISHBREAKFAST AT WETHERSPOON £3

we received a warm welcome at reception, and also all of the members of staff we met were very friendly. the room was basic but clean, also cleaned during our 2 night stay, which we weren't expecting, everything worked as it should. A parking permit was issued and parking was very secure. Hotel about 10-15 minute walk to the train station with many shops and restaurants in-between. They don't offer breakfast but the lady at reception pointed me in the direction of a hotel a few minutes away where being a guest here allows you to get a breakfast there for a few pounds. We chose the Cranbrook because of its cheap price and close to a tube station. All in all for the price you pay it was well worth it

These property is so dirty and feels like it’s built for junkies. Also they don’t have breakfast facilities. On the top of that they charged deposit twice. Still didn’t get my money yet. Too much noise. Expedia shouldn’t have that kind of property. They supposed to give me a nice room but they have provided one shady room. Whatever you see in the room selection tab. They will change it anyway. If you wanna ruin your stay you can select them.

Very clean good breakfast

Friendly, convenient place with on site parking. Room basic but clean. Breakfast available at a Wetherspoons nearby and not far to the Elizabeth Line for quick access to the centre of London.