Decameron Club Caribbean Runaway Bay, Ramada All-Inclusive Resort

Rooms are clean, property is beautiful, but looks like there are not enough maintenance workers/gardeners to keep it from looking weathered. The food was decent, although it was also at VERY low occupancy when I was there, except for one weekend where there were many locals on the resort for a long weekend, and the dining was mayhem. Food was constantly needing replenishing, no dishes available, tables not being cleared after guests left due to low staffing in the dining room - which led to there being a shortage on glasses, dining plates, cutlery, etc. Most staff were pleasant, although they did not go out of their way to engage if you didn't start the engagement. We are not aware of there being any a la carte dining, although on our last day we saw people heading to another dining room for dinner and assume that was an a la carte restaurant - there was no mention of making any reservations upon check in. Most of the outlets in the room did not work, the sconce lights beside the bed did not work, nor did the telephone in our room, it was as if they were there for decoration only. Many of the alcohol brands that were available to us in July of this year, were not available in September, it was very limited. The only beer on hand is Presidente - not even Red Stripe! This hotel has a long way to go before it comes even close to qualifying as a 4star.

The property has great potential. Staff was very polite and helpful. Property changed owners very recently so I can understand the transition. It was a pleasant experience overall.

Whilst management is new you can tell they are working extremely hard to provide excellent service to their visitors. Every staff with whom we made contact was efficient, service centered and willing to go above the call of duty to ensure our vacation was memorable. My husband is already thinking of returning next weekend. Staff members who we can mention by name include Omar and Ruel at the bar. Ruel is excellent and we watched him multitasking and helping around in every area including the dining room. He is a true asset to the business. The front desk staff were also very warm and welcoming and provided assistance when needed. Thanks again MGM. We had a great time.

There wasnt many options at the bar.

Y’all need to improve on y’all food options Providing only international food is crazy! No little curry or stew chicken especially on a Sunday.. improve in that department and this place would be perfect.