Name: Residence Inn Orlando Lake Mary
Address: 825 Heathrow Park Lane, Orlando, Florida, United States of America, Orlando, Florida, US
Price range: $127–$238 per night
Rating: 9.25

What guests think

At Residence Inn Orlando Lake Mary, guests mostly praise very clean, spacious suites and friendly staff, along with a convenient location near restaurants and the Sanford airport, plus a generally good breakfast and a well kept pool and hot tub.

Some travelers encountered inconsistent front desk professionalism or disagreements over room details. A few noted noise from the pool or neighboring rooms and issues with Wi-Fi or streaming. There were occasional maintenance or odor problems in certain rooms, and one review mentioned a temporary water outage. Overall, expect a comfortable, suite-style stay with mostly reliable comfort and service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests enjoyed the pool and hot tub, and parking was ample; overall facilities felt well kept and comfortable.

Related guest reviews

10

Sean

Jul 11, 2025

·

Stayed 1 night

Raymond was fabulous, welcoming and invited us to stay comfortable as we waited for our room to get finished up with housekeeping. The facility was cozy and comfortable.

10

Sylvia

May 23, 2025

·

Stayed 4 nights

Comfortable rooms, great breakfast, and great pool. Friendly staff.

10

Jake

Aug 31, 2025

·

Stayed 1 night

Really great staff, very clean room, great facilities. Two thumbs up!

10

Elana

Oct 29, 2023

·

Stayed 2 nights

Very nice stay. Plenty of parking. Quick check in. The rooms were clean with large refrigerator/freezer, microwave, utensils. Friendly staff.

8

ANGELIQUE

May 26, 2025

·

Stayed 3 nights

Great hotel. Will definitely stay again next time. Has a jacuzzi that is well maintained.

10

S

Mar 5, 2025

·

Stayed 1 night

The Residence Inn in Lake Mary is a beautiful hotel with great amenities and it’s very comfortable, clean and the decor is very inviting also! A special thank you to Kathy at the front desk for being so welcoming and amazing and helpful in every way! You made our stay even more special with your outstanding kindness!! You are amazing!! The location of the hotel is also very convenient as there are plenty of shops and restaurants nearby, which was helpful. It’s also approximately 7 miles from the Sanford airport, which is why we chose to stay there. It truly is a lovely hotel, which was moderately priced and I would highly recommend it to others! You will be very pleased with your stay!

10

Fred

Sep 21, 2025

·

Stayed 1 night

Very easy check in. Place was very clean. Relaxed by the pool and walked to restaurant.

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Cleanliness

Cleanliness is a strong point, with many reviews praising very clean rooms and public areas. A few noted issues such as smoke odors, damp carpet, leaks, or a temporary water outage.

Related guest reviews

6

Barbara

Sep 6, 2025

·

Stayed 1 night

Not happy with the room. The bed was too soft, comforter was lumpy. Room was decorated in a very modernistic way. But it just seemed tacky. The kitchen had no condiments at all, so if we had cooked, we would have had to go out and buy salt, pepper, sugar, etc. Ice maker was either disconnected or broken. Shower handle was attached incorrectly, it took forever to figure out hot water. Carpet felt damp.

10

Tami

May 19, 2025

·

Stayed 1 night

Very nice property. Clean, and spacious.

10

Elana

Oct 29, 2023

·

Stayed 2 nights

Very nice stay. Plenty of parking. Quick check in. The rooms were clean with large refrigerator/freezer, microwave, utensils. Friendly staff.

10

Donald

Sep 7, 2025

·

Stayed 2 nights

Clean, maintained

6

Marga

Nov 10, 2023

·

Stayed 2 nights

Mixed bag here. Staff is very helpful, rooms are spacious And well appointed. Drawbacks were that there were some plumbing issues where there was no water for several hours on 2 different days. Wi-Fi signal also needs to be really improved. Nonetheless hotel management did make amends for the inconvenience on the plumbing. just double check with them before you make a reservation that their plumbing is working well.

10

Ross

Jun 1, 2025

·

Stayed 1 night

Very Clean!

10

Richard

Nov 9, 2025

·

Stayed 1 night

Clean room. Hotel looked pretty new. Good breakfast.

10

Fred

Sep 21, 2025

·

Stayed 1 night

Very easy check in. Place was very clean. Relaxed by the pool and walked to restaurant.

10

Clyde

Oct 5, 2023

·

Stayed 2 nights

Spacious room. Very clean. Staff was amazing.

8

Rianne

Nov 26, 2023

·

Stayed 7 nights

The staff is amazing. So nice and helpful. The hotel is getting old. Our room had a smell of cigarette smoke. The toilet leaks at tank. The carpet is older and holding that smell. The suite has No oven. We saw an oven in the photos when booking. The breakfast is good. Again the front desk folks are so kind.

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Rooms

Suites are spacious and well laid out, with comfortable beds and useful kitchenettes. Some guests mentioned noise from the pool or elsewhere, Wi-Fi/streaming problems, and occasional dislikes about bedding, decor, or lack of bedroom partition in some layouts.

Related guest reviews

10

Minesh

Mar 11, 2025

·

Stayed 10 nights

Great property. Only downside was the bedroom and living room are not partitioned

10

Maria

Sep 2, 2024

·

Stayed 1 night

Nice layout of room

8

Cammie

May 6, 2025

·

Stayed 1 night

The location was close to the airport. There were some pretty noisy folks hanging by the pool and our room was right above it. We were tired when we arrived and wanted to nap but the voices echoed so no nap. They were gone by quiet hours though. The person checking us in was a bit unprofessional. She said a few things that took me by surprise.

10

Terri

May 25, 2025

·

Stayed 2 nights

CoMphy bed ,the lay out of hotel,room everything was perfect

8

Mario

Oct 27, 2024

·

Stayed 4 nights

Room had a no is issue. Lost two nights of sleep

10

Elana

Oct 29, 2023

·

Stayed 2 nights

Very nice stay. Plenty of parking. Quick check in. The rooms were clean with large refrigerator/freezer, microwave, utensils. Friendly staff.

6

Marga

Nov 10, 2023

·

Stayed 2 nights

Mixed bag here. Staff is very helpful, rooms are spacious And well appointed. Drawbacks were that there were some plumbing issues where there was no water for several hours on 2 different days. Wi-Fi signal also needs to be really improved. Nonetheless hotel management did make amends for the inconvenience on the plumbing. just double check with them before you make a reservation that their plumbing is working well.

10

James

Apr 17, 2022

·

Stayed 1 night

Very nice room with two bedrooms. Breakfast was fresh and hot, excellent!!

10

Virginia

Jun 16, 2025

·

Stayed 1 night

Nice place with well stocked suites. Very nice area that feels safe and quiet. Loved having a 2 bedroom suite so we could have a good night's sleep in our own rooms (the kids slept great too). Nice beds and plenty of chargers. The rooms felt well thought out with storage and anything you might need. decent breakfast, it's a bit small but good for a hotel breakfast. Only complaint is that the alarms on the clock were set to go off at like 5 am and we were not familiar with it so we snoozed it or there were multiple alarms that were set to go off. Would recommend checking that before you go to sleep.

8

Julie

Oct 19, 2023

·

Stayed 4 nights

SSL certificate for internet said ”insecure”. Netflix didn’t work.

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Service

Staff are frequently described as friendly, welcoming, and helpful, with smooth check-in and occasional early check-in. A few guests experienced unprofessional or inconsistent front-desk service and disagreements over room details.

Related guest reviews

8

Hunter

Sep 26, 2025

·

Stayed 1 night

Friendly staff

10

Susan

Sep 10, 2025

·

Stayed 1 night

They allowed early check in, the room was wonderful, the staff was nice. Will definitely stay longer the next time.

6

Annette

Apr 12, 2022

·

Stayed 1 night

Desk clerk was not friendly. His appearance was disheveled, unclean and his responses were delayed upon my arrival at 12:30am. When I checked out at 6:10am, another attendant, who I believe was a wait staff person, had to go behind the desk to alert him that I wanted checkout assistance. I expected better service from the Resident Inn chain.

10

Sean

Jul 11, 2025

·

Stayed 1 night

Raymond was fabulous, welcoming and invited us to stay comfortable as we waited for our room to get finished up with housekeeping. The facility was cozy and comfortable.

8

Cammie

May 6, 2025

·

Stayed 1 night

The location was close to the airport. There were some pretty noisy folks hanging by the pool and our room was right above it. We were tired when we arrived and wanted to nap but the voices echoed so no nap. They were gone by quiet hours though. The person checking us in was a bit unprofessional. She said a few things that took me by surprise.

10

Roswitha

Jan 14, 2025

·

Stayed 5 nights

The staff was wonderful, breakfast woman was the best! Room was well apointed and price was very fair.

10

Stuart

Dec 31, 2024

·

Stayed 1 night

Very clean and nice hotel staff was excellent

8

liza

Aug 17, 2025

·

Stayed 2 nights

Ms Kathy at the front desk was efficient , professional , friendly and made us feel welcome . She gave us a great first impression compared to the other shifts . The breakfast crew did a great job making sure area was clean and well supplied . The cleaning crew was pleasant and accommodating Beds were comfortable. Rooms clean .

10

S

Mar 5, 2025

·

Stayed 1 night

The Residence Inn in Lake Mary is a beautiful hotel with great amenities and it’s very comfortable, clean and the decor is very inviting also! A special thank you to Kathy at the front desk for being so welcoming and amazing and helpful in every way! You made our stay even more special with your outstanding kindness!! You are amazing!! The location of the hotel is also very convenient as there are plenty of shops and restaurants nearby, which was helpful. It’s also approximately 7 miles from the Sanford airport, which is why we chose to stay there. It truly is a lovely hotel, which was moderately priced and I would highly recommend it to others! You will be very pleased with your stay!

8

Diana

May 25, 2024

·

Stayed 3 nights

The service from the front desk was not so good

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Location

Convenient, safe-feeling area close to shops and restaurants, and walkable to dining. Several noted easy access to Sanford airport (about 7 miles).

Related guest reviews

8

Cammie

May 6, 2025

·

Stayed 1 night

The location was close to the airport. There were some pretty noisy folks hanging by the pool and our room was right above it. We were tired when we arrived and wanted to nap but the voices echoed so no nap. They were gone by quiet hours though. The person checking us in was a bit unprofessional. She said a few things that took me by surprise.

10

Yves

Jun 17, 2025

·

Stayed 2 nights

The hotel was beautiful, nicely situated with lots to do in the area.

10

Brenda

Jun 17, 2024

·

Stayed 1 night

Loved the area! Loved the staff at motel. Very nice!

10

S

Mar 5, 2025

·

Stayed 1 night

The Residence Inn in Lake Mary is a beautiful hotel with great amenities and it’s very comfortable, clean and the decor is very inviting also! A special thank you to Kathy at the front desk for being so welcoming and amazing and helpful in every way! You made our stay even more special with your outstanding kindness!! You are amazing!! The location of the hotel is also very convenient as there are plenty of shops and restaurants nearby, which was helpful. It’s also approximately 7 miles from the Sanford airport, which is why we chose to stay there. It truly is a lovely hotel, which was moderately priced and I would highly recommend it to others! You will be very pleased with your stay!

10

Gina

Apr 25, 2025

·

Stayed 2 nights

Staff very friendly. Rooms are spacious and clean. Nice area

10

Fred

Sep 21, 2025

·

Stayed 1 night

Very easy check in. Place was very clean. Relaxed by the pool and walked to restaurant.

10

Virginia

Jun 16, 2025

·

Stayed 1 night

Nice place with well stocked suites. Very nice area that feels safe and quiet. Loved having a 2 bedroom suite so we could have a good night's sleep in our own rooms (the kids slept great too). Nice beds and plenty of chargers. The rooms felt well thought out with storage and anything you might need. decent breakfast, it's a bit small but good for a hotel breakfast. Only complaint is that the alarms on the clock were set to go off at like 5 am and we were not familiar with it so we snoozed it or there were multiple alarms that were set to go off. Would recommend checking that before you go to sleep.

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Dining

Breakfast is generally considered good, with hot items and acceptable variety. However, several guests found the selection limited or not very tasty.

Related guest reviews

10

Lisa

Jun 22, 2024

·

Stayed 2 nights

It was amazing! Everything was clean! The beds were comfortable. Kathy at the front desk was amazing!! I can’t say enough about her!! Breakfast was good. The room we had had a kitchen in it. I will stay here again.

10

Sylvia

May 23, 2025

·

Stayed 4 nights

Comfortable rooms, great breakfast, and great pool. Friendly staff.

10

Roswitha

Jan 14, 2025

·

Stayed 5 nights

The staff was wonderful, breakfast woman was the best! Room was well apointed and price was very fair.

8

Bonita

Aug 24, 2025

·

Stayed 1 night

Although the breakfast selection wasn't bad, it could be slightly better.

8

liza

Aug 17, 2025

·

Stayed 2 nights

Ms Kathy at the front desk was efficient , professional , friendly and made us feel welcome . She gave us a great first impression compared to the other shifts . The breakfast crew did a great job making sure area was clean and well supplied . The cleaning crew was pleasant and accommodating Beds were comfortable. Rooms clean .

10

James

Apr 17, 2022

·

Stayed 1 night

Very nice room with two bedrooms. Breakfast was fresh and hot, excellent!!

8

Aleksandra

Dec 1, 2024

·

Stayed 1 night

The hotel is clean and beautifully decorated. Rooms are spacious and the bed is comfy. The only drawback is the breakfast which has very limited choice and not tasty at all. The even didn’t have pancakes or waffles for kiddos

10

lydia

Mar 21, 2023

·

Stayed 1 night

Staff was amazing and breakfast was very good; they had variety of options.

10

Richard

Nov 9, 2025

·

Stayed 1 night

Clean room. Hotel looked pretty new. Good breakfast.

10

Virginia

Jun 16, 2025

·

Stayed 1 night

Nice place with well stocked suites. Very nice area that feels safe and quiet. Loved having a 2 bedroom suite so we could have a good night's sleep in our own rooms (the kids slept great too). Nice beds and plenty of chargers. The rooms felt well thought out with storage and anything you might need. decent breakfast, it's a bit small but good for a hotel breakfast. Only complaint is that the alarms on the clock were set to go off at like 5 am and we were not familiar with it so we snoozed it or there were multiple alarms that were set to go off. Would recommend checking that before you go to sleep.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$206
February	$200
March	$179
April	$169
May	$169
June	$151
July	$170
August	$152
September	$121
October	$138
November	$164
December	$158

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $141	16 $149	17 $151	18 $238	19 $218
20 $171	21 $141	22 $141	23 $141	24 $131	25 $155	26 $155
27 $127	28 $131	29 $131	30 $132

Su	Mo	Tu	We	Th	Fr	Sa
				1 $136	2 $165	3 $165
4 $132	5 $155	6 $143	7 $146	8 $146	9 $180	10 $179
11 $146	12 $170	13 $170	14 $160	15 $162	16 $204	17 $180
18 $146	19 $166	20 $167	21 $159	22 $157	23 $201	24 $180
25 $142	26 $155	27 $166	28 $167	29 $156	30 $209	31 $179

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Monthly average prices

About this property

Location

Room options

Studio, 1 King Bed (Mobility Hearing Access, Roll-In Shower)

Suite, 2 Bedrooms (Mobility Hearing Access, Roll-In Shower)

Studio, 1 King Bed with Sofa Bed

Suite, 2 Bedrooms

Suite, 1 Bedroom (Hearing Accessible)

Suite, 1 Bedroom

Studio, 1 King Bed

Studio, 1 King Bed (Mobility Hearing Accessible, Tub)

Guest reviews

Superb

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Residence Inn Orlando Lake Mary

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