Ascot Epsom Motel

Very shabby - needs a revamp. Reception lady very cheery. Conveniently close to Remuera station and eateries.

Room for was fine for the price. Shower was really good and staff were friendly

The room was in a very poor state. Damage to the room, smoke alarm removed, light shade falling down, shower nozzle wouldn't stay up at all and towels provided were very small with one set missing, Heat pump vents missing, bed was very hard and pillows worn out. The Freeview channels had next to no signal, the pictures on the site did not show any of this and must have been very old.

The room, plates and cutlery were not clean. The “free wifi” was not offered. There was a bond to pay on arrival which we only got back because I brought it up at checkout. The photos look very different to the rooms.

Staff was lovely at reception easy check in