Name: Swiss-Belsuites Pounamu Queenstown
Address: 110 Frankton Road, Queenstown, Otago, NZ
Price range: 94 $US–361 $US per night
Rating: 7.95

Ce qu'en disent des voyageurs

Au Swiss-Belsuites Pounamu Queenstown, les voyageurs apprécient la vue panoramique sur le lac et les montagnes, ainsi que l'emplacement pratique et accessible à pied, juste à l'extérieur du centre-ville. Les commentaires soulignent souvent le confort des appartements, avec des cuisines, des cheminées et une buanderie, mais font également état de la présence d'escaliers et d'un accès limité.

Les clients font fréquemment l'éloge du personnel accueillant et serviable, des suites spacieuses et du parking disponible. Cependant, des points négatifs reviennent souvent, comme le bruit de la circulation sur la route principale, les murs fins et les problèmes d'intimité dans certaines chambres situées au rez-de-chaussée ou donnant sur la cour. La propreté et l'entretien sont variables : le mobilier est usé ou nécessite des réparations à certains endroits, le service de ménage est parfois irrégulier, et des problèmes occasionnels sont signalés avec le Wi-Fi/la télévision et les fournitures du petit-déjeuner continental. Dans l'ensemble, attendez-vous au confort d'un appartement et à une vue exceptionnelle, les meilleures expériences étant à prévoir dans les suites avec vue sur le lac.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Un parking couvert ou attribué est disponible sur place (souvent moyennant des frais), et un spa extérieur peut être réservé. Cependant, il n'y a pas d'ascenseur et l'accès implique de nombreux escaliers ou des rampes abruptes. Plusieurs commentaires signalent également que la salle de sport annoncée est située à l'extérieur de l'établissement et est payante.

Avis de voyageur à ce sujet

10

Claire

24 janv. 2026

·

A séjourné 3 nuits

The staff were helpful and welcoming. We had a very nice room with a helpful kitchenette. Parking on site was handy and the location is great for walking to town.

10

Neil

14 avr. 2025

·

A séjourné 2 nuits

Lovely apartment in Queenstown. Everything you need in the apartment including heated towel rail! Be aware you have to carry your luggage up steps or a ramp from the underground carpark. No lifts. Great views. There was even a gas heater that looked like a real fire! Novelty for us people who come from cairns.

6

Cary

6 juil. 2025

·

A séjourné 2 nuits

Pros: Modern aesthetics, large windows, interesting layout. Full kitchen, two dishwashers, shared laundry between 2 units in common hall area (also a con as it could easily be in-use if someone is also occupying next door). Location (close to airport). Assigned covered parking (but you have to pay for it). Cons: Steps. Steps from parking to apartment area, steps up/down to apartment units, and more steps within the small apartment. Outside steps can get very icy during winter, even during the day. Reception might not be near your apartment, depending on which block you get assigned to. Cleanliness was subpar. You get good views, but apartments are right next to the road, so you hear the constant road traffic. Cost of parking is not included and there are no alternatives.

10

Gavin

3 avr. 2025

·

A séjourné 3 nuits

Great location with epic views. Loved having a fireplace in the suite and great having full kitchen facility. Onsite parking, sad that there is no lift, a bit of a struggle getting luggage up to second floor although help was offered. A thoroughly enjoyable stay, would highly recommend.

10

Lynda

28 janv. 2026

·

A séjourné 8 nuits

Location was great, with a magnificent view to the Remarkables. The room was clean and serviced daily - which included replenishing single serve items (tea bags, dishwashing powder etc). It would have been good to have had some salt and pepper grinders as well, to supplement the ability to self-cater. It's a do-able walk to Queenstown with average fitness. It's uphill on return. Undercover parking garage is great. There are 30 steps to get your luggage to upstairs units. Maintenance responses were immediate - which was great. It's expensive, but worthwhile for a special occasion.

10

brian

11 mars 2025

·

A séjourné 2 nuits

Stayed for 2 nights. Very accommodating with holding bags early as we explored town. Hot tub was a nice bonus. Clean room. Quiet. A 15 min walk to downtown. Only issue for us was coffee maker did not work so went without.

10

William

26 août 2023

·

A séjourné 4 nuits

Advertising that they had a gym. But only a hot tub.

6

Daniel

30 nov. 2025

·

A séjourné 7 nuits

We booked this hotel for our honeymoon. After reading reviews about the room we originally booked, we contacted the hotel directly via e-mail to ensure that they knew that the trip was for an important occasion for us and everything could be perfectly kept. They offered a room upgrade and we accepted. Our stay was overall satisfactory, they gave us brownies to welcome us which was nice. The room was spacious and had a beautiful view, however there are things that were a bit disappointing for us. The “continental breakfast” that is included was a jar of cereals, some bread left in the fridge, an orange juice, a yogurt and some mini spreads and some amenities such as tea and coffee sachets. That is really not something that someone expects when they booked an accomodation that says “breakfast included”. Also, they advertise the place with a “nearby” gym facility. The gym is a 20min walk to town and you have to pay a $23 dollar fee PER DAY. We were gutted when we heard that as we did not find this information anywhere prior to booking the hotel. The staff was super friendly, I think this is mostly a management and marketing issue than anything else.

2

Jen

19 nov. 2025

·

A séjourné 3 nuits

the beds were tiny!! no adult would be confortable. and the AC didnt come into the bedroom and they had no fans. also our parking space was occupied by housekeeping. and it was not clear thay gym access would come with a fee.

10

AJ

11 nov. 2025

·

A séjourné 4 nuits

Beautiful property. My wife & I loved our stay. Bonus that it has a spa pool. Would recommend & will come back again. Thank you

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Propreté

La propreté est irrégulière : si de nombreux clients ont trouvé les chambres propres ou impeccables, d'autres ont signalé des tapis tachés ou usés, de la moisissure ou de la poussière dans les salles de bains, et des détails négligés par le service de ménage.

Avis de voyageur à ce sujet

6

Mark

17 août 2025

·

A séjourné 1 nuit

Mould and dirty bathroom especially in the bathtub. Only one coffee pod - housekeeping staff advise us - they ran out. When countdown is up the road. Both sinks - bathroom and kitchen blocked. Don’t recommend if you have heavy or a lot of luggage- a lot of steps to climb.

10

Soohun

10 nov. 2025

·

A séjourné 2 nuits

Room was spotless and the location can’t be beat in this beautiful town. Staff was great.

10

Rayna

2 févr. 2026

·

A séjourné 1 nuit

Amazing room. Clean, self contained and staff wonderful

8

Donna

4 août 2025

·

A séjourné 3 nuits

Lovely room but it’s annoying that the fan in the bathroom was connected to the light so always had to be on. I found the condition of the mattress and pillow protectors to be unsatisfactory. Great they had them but more regular replacement is needed - slack housekeeping!

6

Ian

2 mars 2025

·

A séjourné 1 nuit

The room was dirty! Hair on the floor and ceiling, dusty blinds

6

Linda van der

1 avr. 2024

·

A séjourné 4 nuits

limited communication when checking in, room had stained carpet, kitchen cabinetry damaged, shower pressure was terrible - room very tired! for the amount of the tariff it was disappointing.

10

Melissa

13 oct. 2025

·

A séjourné 6 nuits

Clean room, friendly staff, beautiful location and close to the heart of Queenstown

6

Moana

31 oct. 2023

·

A séjourné 3 nuits

Both my partner and I were mauled by bed bug bites. Design of place felt a little confined. Good view of the water for 2nd level room. Spa and fresh towels good. Reception staff super friendly. Not sure if I’d return, but if I did I would keep clothes in bags, bags closed, requests bed not to be made and get as much sunlight onto bed as possible.

4

Rachael

14 févr. 2023

·

A séjourné 6 nuits

Was apparently sound proof but could hear next door having conversations and upstairs whenever they used water. Next doors aircon (I assume) rattled our wall and hummed louder than ours. The doona STUNK and was stained. We didn’t have complimentary milk for the first few days so I forgot that we were even entitled to it until it popped up a few days later. The fan in the bathroom is SO LOUD and screechy and cannot be turned off unless the light is also off. Someone spilled coffee and laundry powder in the entrance hall the second day we got there and it stayed the whole time we were there. If you showered during the morning, there was no water pressure. The shower would randomly turn BURNING hot for a second periodically for no reason. The aircon would randomly turn off and refuse to turn back on. The tv wouldn’t connect to chromecast most of the time. Never again. The host when we checked in, was the only positive thing, she was great. Wish I’d gotten her name.

10

Andrew

21 févr. 2026

·

A séjourné 3 nuits

Clean room with friendly staff and an amazing view.

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Chambres

Les chambres varient des suites spacieuses avec vue sur le lac, cuisine, cheminée et vue imprenable, aux studios compacts situés dans la cour ou au sous-sol, avec une vue et une intimité limitées. Les inconvénients comprennent le bruit de la route et les murs fins, des performances variables du Wi-Fi/de la télévision et de la climatisation, ainsi que des meubles quelque peu datés. Les suites avec vue sur le lac reçoivent les commentaires les plus positifs.

Avis de voyageur à ce sujet

6

Jeremy

26 oct. 2025

·

A séjourné 2 nuits

We booked a lake-view studio but unfortunately ended up with a hedge view instead; at least until our last morning, when the hedge was removed at around 8:30am! The room itself was spacious but quite dated, with décor that hasn’t been refreshed in some time. The price seems to reflect the room size rather than the overall experience. It was also a bit surprising to find that, although each room has an allocated parking space, there’s an additional fee to use it. On the positive side, the staff were very friendly, everything was clean, and the location is excellent.

6

Janine

12 mars 2025

·

A séjourné 3 nuits

Positives: Good location, easy walk into town. Large apartment with good parking. Clean and well appointed. Negatives: bathroom fan really, really noisy and could not be turned off when using bathroom. Blinds across road frontage are completely see through from outside when lights are on. Road noise quite loud.

8

Elizabeth

30 nov. 2025

·

A séjourné 1 nuit

The space is very nice and the view is great, but be advised it overlooks a very busy road so it’s not really restful. Also, the walls are thin and I could hear the people next to me talking at 2am. Great otherwise though!

8

Bridget

14 mai 2025

·

A séjourné 5 nuits

Beautiful view over the lake and 20min walk into town which was quite convenient. Full size kitchen also useful. Condition of the room is a bit dated and could be cleaner. Wifi did not work for most of the time we were there or the Chromecast, largely due to maintenance works at the time but they also didn't work after maintenance had finished.

6

Alistair

21 mars 2025

·

A séjourné 2 nuits

There was nowhere to park when checking in. The TV didn't work and the traffic noise was constant.

6

Wim

1 avr. 2025

·

A séjourné 4 nuits

Everything was fine except the bed! Absolute shocker! Too soft & lumpy…worst 4nights sleep ever! I know I should have said something….my bad

6

Jane

14 janv. 2026

·

A séjourné 1 nuit

The room was clean but small and I thought expensive for the size of the room and no views as our room was at the back of the complex

10

Ingrid

8 déc. 2025

·

A séjourné 3 nuits

Large spacious apartment with full cooking facilities and well equipped kitchen. Magnificent view from room

8

Patricia

9 avr. 2025

·

A séjourné 4 nuits

Great apartment but complex is on the busiest street through town. Lots of traffic noise and cars driving by windows. Unit was clean but furniture will need to be replaced soon.

10

Eleanor

2 déc. 2025

·

A séjourné 1 nuit

The view from the suite is gorgeous! The big window panes are spotless and we enjoyed sitting in the spacious living room looking out to the lake and mountains. A short walk into town and Queenstown Gardens. I would definitely stay here again in future trips.

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Service

Le personnel est largement décrit comme aimable et serviable, avec une résolution rapide des problèmes et des mises à niveau occasionnelles. Certains commentaires soulignent une communication ou un suivi irréguliers, ainsi que des retards occasionnels avec les dépôts de garantie.

Avis de voyageur à ce sujet

10

Claire

24 janv. 2026

·

A séjourné 3 nuits

The staff were helpful and welcoming. We had a very nice room with a helpful kitchenette. Parking on site was handy and the location is great for walking to town.

10

Kyle

16 juil. 2025

·

A séjourné 4 nuits

Super helpful staff and great views!

6

James

30 déc. 2024

·

A séjourné 5 nuits

Stay was fine, but had to battle to get my deposit returned. Even though I paid in full up front a considerable amount for a room for five nights, they still asked for a security deposit (fine) to cover damage or theft. This was not released for over a week after check out, so had to contact my bank and ask them to chase it (otherwise the hotel could keep the money). Not very good from a customer perspective.

10

Stuart

25 juil. 2025

·

A séjourné 3 nuits

Excellent communication and staff vary freindly and well organised

10

Mark

21 juin 2024

·

A séjourné 5 nuits

Great communications with property after our first flight was cancelled. Hassle free re booking of apartment. Friendly staff, great secure parking and a breathtaking view. Will be booking again very soon!

6

Fredrick

13 mai 2023

·

A séjourné 2 nuits

Accommodation was good but front office staff were rude. No acknowledgement when we arrived at reception and had to ask them to check us in. Very poor. Not impressed 😔

10

Michelle

25 oct. 2024

·

A séjourné 3 nuits

Initially we were given a deluxe room but we were expecting a suite. The website obviously was not clear in that the photo showed a suite so it was misleading. Fortunately, the manager took care of this immediately. He was very kind and understanding and we had to upgrade by paying an additional fee but it was worth it

10

Ross

26 juil. 2025

·

A séjourné 3 nuits

Fantastic stay! I had some noisy neighbours on my first night. After that, the staff offered to relocate me to another room. I accepted the offer and was also lucky enough to then be upgraded. Highly recommend this place

10

Wayne

1 févr. 2026

·

A séjourné 2 nuits

The staff, especially Katy, really stepped up to help out

10

Thea

14 mai 2025

·

A séjourné 6 nuits

Extremely helpful reception staff. Lovely to have the apt serviced each day. Nice easy walk to centre of town. Excellent location for all our tour booking pick ups and airport drop off and pick up. Super local bus services to Frankton, Airport, Arrowtown etc. Great views across lake. Nice to be able to have the option of a meal at apt or a dinner out.

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Emplacement

Situé à l'extérieur du centre-ville, à environ 10 à 20 minutes à pied, avec un arrêt de bus à proximité et un accès facile aux attractions. L'emplacement sur Frankton Road entraîne des nuisances sonores pour certaines chambres.

Avis de voyageur à ce sujet

10

Claire

24 janv. 2026

·

A séjourné 3 nuits

The staff were helpful and welcoming. We had a very nice room with a helpful kitchenette. Parking on site was handy and the location is great for walking to town.

10

Chris

23 juil. 2025

·

A séjourné 4 nuits

The location is great around 15 minutes walk to the Center of town and some fantastic views from our room

8

Stacey

13 juin 2025

·

A séjourné 3 nuits

These apartment-like suites were spacious and in a convenient location to both downtown Queenstown and Frankton. The large windows provided great views of the mountains and lake but was also somewhat noisy due to vehicles passing by on the nearby roadway.

10

Lynda

28 janv. 2026

·

A séjourné 8 nuits

Location was great, with a magnificent view to the Remarkables. The room was clean and serviced daily - which included replenishing single serve items (tea bags, dishwashing powder etc). It would have been good to have had some salt and pepper grinders as well, to supplement the ability to self-cater. It's a do-able walk to Queenstown with average fitness. It's uphill on return. Undercover parking garage is great. There are 30 steps to get your luggage to upstairs units. Maintenance responses were immediate - which was great. It's expensive, but worthwhile for a special occasion.

10

Donell

21 juin 2024

·

A séjourné 3 nuits

The accommodations were lovely. The bathroom in particular was well put together. They did an outstanding job of meeting my wife and I's "creature comforts".

10

Robert

15 mars 2025

·

A séjourné 5 nuits

Great location easily walkable to the downtown and wharfs areas. Room was small but comfortable. Carpets appeared quite dirty.

10

Henry

26 déc. 2024

·

A séjourné 6 nuits

The view was spectacular! Within easy walking distance of town centre. Shopping and other amenities close by; bus stop beside complex. Full kitchen with great assortment of cookware, utensils/tools, crockery and glasses.

8

Anna

1 sept. 2024

·

A séjourné 7 nuits

Great location, easy walk into Queenstown, quiet and lots of space. Perfect location for ski fields.

10

Tim

27 nov. 2023

·

A séjourné 6 nuits

Excellent location, not too far out from Queenstown centre. Spacious rooms with plenty of supplies and equipment. This is not a hotel, so there is no dining room. Instead, for breakfast (if part of your package), you have breakfast delivered to your room and top ups available on demand. Nespresso coffee machine - and a stunning view. You are by the main road, but it’s not obtrusive - indeed handy for buses if you don’t have a car.

10

Thea

14 mai 2025

·

A séjourné 6 nuits

Extremely helpful reception staff. Lovely to have the apt serviced each day. Nice easy walk to centre of town. Excellent location for all our tour booking pick ups and airport drop off and pick up. Super local bus services to Frankton, Airport, Arrowtown etc. Great views across lake. Nice to be able to have the option of a meal at apt or a dinner out.

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Repas

Il n'y a pas de restaurant sur place ; lorsque le petit-déjeuner est inclus, il s'agit d'un simple panier continental servi en chambre (par exemple, pain, céréales, yaourt, fruits). Les avis sont partagés : certains apprécient la commodité, tandis que d'autres le trouvent limité ou inégalement fourni.

Avis de voyageur à ce sujet

10

Arielle

9 mars 2024

·

A séjourné 2 nuits

The property is beautiful and the room was very clean. I suggest confirming cause we rented 4 rooms and none faced the lake, I think the lake view are owner's. Parking was good and breakfast was continental delivered to your refrigerator the night before. It was good but be clear it is self-made.

8

Leanne

24 déc. 2024

·

A séjourné 5 nuits

Lovely property with beautiful views... breakfast was dismal. Waste of money for frozen bread and some fruit. Otherwise ok property.

8

Jodie

8 juil. 2025

·

A séjourné 3 nuits

Great place to stay with amazing views. The centre of town was about 5 minutes drive away but not really walkable in winter. Just a couple of irritations - the only light in the bathroom was connected to the fan - very loud in the middle of the night! We also contacted the office who didn't answer twice and did not return our message. Good breakfast and kitchen had everything needed to cook your own meals.

4

Allister

10 avr. 2023

·

A séjourné 2 nuits

Benfits that were supposed to be included weren't (breakfast) given till I chased up on it (subsequently we missed out on one nights worth of bonus), also accomodation looked nothing like the photos advertised on expedia, was a decent clean room but (i felt) very misleading advertising pictures wise, good place to stay but check what you are getting before booking or you might be in for a shock....

10

Adam

7 mai 2024

·

Incredible hotel in an amazing location. Lovely staff, who were always happy to help. A lightbulb went out in our bathroom and reception and the maintenance guy had it fixed/replaced within 5 minutes. The in room breakfast for the duration of our stay was fantastic. I can't recommend this hotel enough!

4

Kenneth

8 févr. 2023

·

A séjourné 1 nuit

Good location. Walking distance to town and on the bus route from the airport. Free laundry facilities.Had to ask for continental breakfast and they promised to deliver it but failed to. AC substandard for hot days

10

Annabelle

27 oct. 2025

·

A séjourné 3 nuits

Very clean, spacious room. Informative and receptive staff. The breakfast food of good coffee, bread yogurt and fruit was a welcome surprise.

8

Shane

22 févr. 2025

·

A séjourné 3 nuits

Close to city centre (15 min walk) and very accessible off the main road. Rooms were small but had everything you need. The breakfast was a nice touch! Would stay again for sure.

6

Daniel

30 nov. 2025

·

A séjourné 7 nuits

We booked this hotel for our honeymoon. After reading reviews about the room we originally booked, we contacted the hotel directly via e-mail to ensure that they knew that the trip was for an important occasion for us and everything could be perfectly kept. They offered a room upgrade and we accepted. Our stay was overall satisfactory, they gave us brownies to welcome us which was nice. The room was spacious and had a beautiful view, however there are things that were a bit disappointing for us. The “continental breakfast” that is included was a jar of cereals, some bread left in the fridge, an orange juice, a yogurt and some mini spreads and some amenities such as tea and coffee sachets. That is really not something that someone expects when they booked an accomodation that says “breakfast included”. Also, they advertise the place with a “nearby” gym facility. The gym is a 20min walk to town and you have to pay a $23 dollar fee PER DAY. We were gutted when we heard that as we did not find this information anywhere prior to booking the hotel. The staff was super friendly, I think this is mostly a management and marketing issue than anything else.

10

Trisha

11 août 2023

·

A séjourné 1 nuit

This hotel is right outside of the busy Main Street area of Queenstown but it is an easy 15 minute walk. It would be a very quick couple minutes to drive or take an Uber; however, the main road in and out of often had traffic so we preferred walking instead. You get a lovely breakfast basket delivered to your room in the late afternoon for the next day which includes a variety of breakfast foods/drinks. We only stayed at this hotel two nights, one night each bookending a trip that we took up to Lake Tekapo. Even though we were only staying for one night, Ruth made our stay wonderful and was very accommodating. We recommend booking the outside private Jacuzzi and the suites that overlook the lake.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	195 $US
février	292 $US
mars	203 $US
avril	173 $US
mai	105 $US
juin	106 $US
juillet	169 $US
août	168 $US
septembre	164 $US
octobre	148 $US
novembre	203 $US
décembre	263 $US

di	lu	ma	me	je	ve	sa
1 $111	2 $269	3 $261	4 $141	5 $303	6 $189	7 $189
8 $213	9 $181	10 $182	11 $181	12 $202	13 $261	14 $311
15 $216	16 $217	17 $224	18 $227	19 $246	20 $199	21 $195
22 $361	23 $218	24 $216	25 $217	26 $251	27 $321	28 $325
29 $322	30 $181

Swiss-Belsuites Pounamu Queenstown

Prix pour Swiss-Belsuites Pounamu Queenstown

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre, 1 très grand lit

Chambre « Premier », 2 chambres

Appartement Luxe, 2 chambres, vue lac

Chambre « Premier », 1 chambre

Guest Room - Courtyard Facing

Suite

Avis des voyageurs sur Swiss-Belsuites Pounamu Queenstown

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Dépôt de garantie

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $132	22 $123	23 $124	24 $136
25 $108	26 $111	27 $111	28 $111	29 $102	30 $94	31 $102