Name: Rendezvous Heritage Hotel Queenstown
Address: 91 Fernhill Road, Queenstown, Otago, NZ
Price range: 145 $US–421 $US per night
Rating: 8.55

Ce qu'en disent des voyageurs

À l'hôtel Rendezvous Heritage Queenstown, les voyageurs soulignent l'espace des chambres avec des vues spectaculaires sur le lac et les montagnes, un emplacement paisible sur une colline à proximité de la ville, et un service chaleureux, tout en notant des parties vieillissantes, un parking payant/limité, et des expériences mitigées avec la piscine, le sauna et le restaurant.

Beaucoup apprécient la promenade de 15 à 20 minutes jusqu'en ville et l'arrêt de bus pratique à proximité, bien que le retour en montée puisse être fatigant. Les chambres sont généralement spacieuses et confortables avec des balcons disponibles, mais certaines semblent datées, certains lits sont trop mous ou composés de lits jumeaux joints, et des problèmes de bruit ou de Wi-Fi sont occasionnellement signalés. Idéal pour les voyageurs qui privilégient un cadre relaxant et pittoresque plutôt qu'un hôtel ultramoderne en ville.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les clients apprécient régulièrement le spa, le sauna, la piscine et la salle de sport, bien que la piscine soit souvent décrite comme fraîche, petite ou datée et que le sauna ne soit pas toujours chaud. Le parking sur place est payant, limité et parfois confus ou indisponible.

Avis de voyageur à ce sujet

10

Benjamin Jackson

6 juin 2025

·

A séjourné 4 nuits

The spa, sauna, pool and gym were perfect for ending each day with a good night soak and relax.

8

Carson

5 oct. 2025

·

A séjourné 3 nuits

The hotel itself and the staff was very nice. When we checked in the room smelled like cigarettes but they were able to fix this within a few hours. Parking at this hotel is a problem. We struggled to find a spot every night, especially the last night. People were parked all over the place. I was disappointed because I expect a spot when paying for parking. I would stay here again and would recommend it for the property itself but they need to work out the parking issue.

10

Christina

23 janv. 2026

·

A séjourné 4 nuits

Outstanding all round. Staff were super helpful, location awesome views and great pool jacuzzi and sauna facilities Highly recommend and will stay here again.

6

Eunjoo

24 juil. 2025

·

A séjourné 3 nuits

I stayed for four nights. The room was spacious and the bed was large and comfortable, which I really appreciated. Although the facilities felt a bit dated, the housekeeping seemed excellent and kept everything very clean. However, I was uncomfortable with the amount of dust in the air conditioner — I didn’t want to turn it on, but had to because it was too cold. Even with the heater running all day, the room still felt chilly, which made me wonder if the heater was too small for the room size. It was also extremely dry at night, making it hard to sleep; a humidifier would be a helpful addition. The pool water was too cold to use, and the jacuzzi was quite small and overcrowded — everyone had to sit very close together, which felt a bit uncomfortable. Lastly, I was a bit disappointed that breakfast and parking weren’t included in the room rate.

8

Kaylee

22 juin 2025

·

A séjourné 2 nuits

We had a great long weekend stay in the family room. The place was clean but in need of an update. The fitness centre had great facilities and the kids loved the spa and pool.

10

Mark Taupaki

8 juin 2025

·

A séjourné 3 nuits

Nice gym, sauna & spa

10

Kenneth

24 déc. 2024

·

A séjourné 4 nuits

A nice, comfortable hotel in walking distance of town. Super service, nice restaurant, pool and hot tub. Only improvement I would recommend is to heat the pool water a little warmer. It was pretty chilly.

8

Karl

15 juil. 2024

·

A séjourné 4 nuits

The only thing that really annoyed me was paying for parking. I have traveled personally and for business a lot and have never once been charged for parking at a hotel.

8

amy

11 nov. 2025

·

A séjourné 2 nuits

Very clean room, unfortunately bed was very soft and spa doesn't have the jet button anymore, we have stayed here many times over the last 10 years for the great spa and comfortable beds, so we were disappointed, but breakfast was fantastic

6

Preeti

19 déc. 2024

·

A séjourné 4 nuits

The property is ok and has good location. Good to know that the rooms do not have any robes to be used by guests during your stay. Car parking is $15 per day. On a busy day you may not get parking even if u pay. Horrible condition of exhaust in bathrooms.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

De nombreuses critiques notent des chambres propres et bien entretenues, mais le service de ménage peut être inégal. Les problèmes signalés incluent des zones poussiéreuses ou moisis, des bouilloires/linge de lit sales et des chambres oubliées ou desservies tardivement, tandis que les couloirs/espaces communs peuvent sembler fatigués.

Avis de voyageur à ce sujet

10

Agustin

7 oct. 2023

·

A séjourné 1 nuit

Very clean rooms. The hallway not so much

10

Susan

28 nov. 2025

·

A séjourné 2 nuits

The room was clean and the bed was wonderful! We loved having both a tub and a shower! Everything was well equipped and the staff was very welcoming!

10

Marie

10 avr. 2025

·

A séjourné 4 nuits

LIKE: Beautiful setting, large mini suites. Very good meals and dinner menu selection. Cooked to order eggs are very well done. Pleasant and helpful staff. Need improvement: Breakfast hot choices from buffet service tend to be overcooked (scrambled eggs, potatoes and sausages). Breakfast croissants and pastries are not always fresh. Room cleaning is very satisfactory, however, tiled floor cleaning and touch points on doors and cabinets need regular cleaning. Decor needs updating.

4

Megan

14 nov. 2025

·

A séjourné 4 nuits

My husband has never not been able to sleep on a bed in a hotel, he slept on the lounge. Room was so dusty, had a musty smell, mould in bathroom and we were apparently upgraded to this room. This all made for a not so memorable stay for our last 4 nights of our trip.

10

Kaissar

4 janv. 2026

·

A séjourné 3 nuits

Clean room, friendly staff and amenities

4

Milad Rafiei

17 nov. 2025

·

A séjourné 3 nuits

So when checked in there was no towel. Bathroom didn’t appear that was cleaned properly. Staff were friendly but

6

Roslyn

21 nov. 2023

·

A séjourné 3 nuits

Good sized rooms, reasonable quiet however both days our room was not serviced. We left hotel around 8am, come back around 4pm. Put do not disturb up so we could shower before heading out again and received a Note to say that they couldn’t service rooms as we had the sign out.

8

Raheleh

29 sept. 2025

·

A séjourné 2 nuits

Room was generally clean, but we did find a piece of pasta left inside the electric kettle. I guess the previous guest had used it to cook pasta, and unfortunately the housekeeper hadn’t cleaned it properly. When I called to report it, I was expecting a more sincere apology from the receptionist. The next day, when we went out to explore the city and returned in the afternoon, our room still hadn’t been cleaned, even though we had left the “please clean the room” tag on the door. I had to call reception again to request housekeeping. To be fair, the housekeeping lady was very polite, efficient, and did an excellent job once she arrived. However, given the number of rooms on the floor, it seemed more staff were needed, as only one person had been assigned to cover them all. On the positive side, the hotel’s location was excellent. It wasn’t right in the busy city center, but also not too far — just about a 20-minute walk to the center, with a very pleasant walkway alongside. I personally didn’t try the hotel breakfast, but my sons did and they really enjoyed it.

10

Ashlee

21 oct. 2023

·

A séjourné 1 nuit

Impeccable standard of cleanliness and the staff were all incredibly attentive and friendly.

2

Mandeep

15 avr. 2025

·

A séjourné 4 nuits

Bedsheet had broken glass. Both kids got cuts from it. One on the leg and one near eye. We got free parking in compensation. That’s the level of service. We did not create scene. Will not recommend at all

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont spacieuses et généralement confortables, avec des balcons disponibles et de nombreuses configurations. Certaines semblent datées, un certain nombre de lits sont très mous ou composés de lits jumeaux joints, et les clients mentionnent des problèmes occasionnels de bruit et de fiabilité du Wi-Fi.

Avis de voyageur à ce sujet

8

Yuxi

22 oct. 2023

·

A séjourné 8 nuits

Wifi connection was not stable.

10

Martin

5 févr. 2026

·

A séjourné 1 nuit

The room was large, well equipped and had a lakefront view patio. Comfortable bed.

10

David

27 mars 2024

·

A séjourné 2 nuits

Fantastic views of the lake studio suite. Spacious room. Quiet & relaxing.

2

John

11 août 2025

·

A séjourné 7 nuits

Room was extremely noisy, mattress was bowed and extremely uncomfortable, automatic lights outside couldn’t be turned off, washer/dryer wouldn’t dry clothes and ruined $400 worth of clothes, room service food was inedible Would not recommend to anyone

10

Megan

7 févr. 2026

·

A séjourné 3 nuits

Lovely room, great size and very quiet. Nice walk down by the lake into town.

10

Richard

7 nov. 2024

·

A séjourné 3 nuits

Nice large rooms and helpful but unobtrusive staff

6

Damon

11 juin 2025

·

A séjourné 3 nuits

The bed was super comfortable and the bedroom area was nice. Unfortunately the bathroom was very outdated. Cracks in the tiles above the shower and very small towels. For a high end Hotel i eas expecting more

10

Vladimir

13 janv. 2026

·

A séjourné 1 nuit

Great place to stay and to relax. Lake view from the room in exceptional

6

Martine

19 oct. 2025

·

A séjourné 1 nuit

Only stayed one night but was very noisy. You could hear loud music, people in the corridor and people flushing toilets. The spa was great.

10

Nathan

16 juil. 2024

·

A séjourné 1 nuit

Great room, quiet and close to town.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est largement salué comme étant chaleureux, serviable et accommodant à la réception, au restaurant et au service de ménage. Une minorité a signalé un enregistrement, une réservation ou des erreurs de bons lents ou désorganisés, ainsi qu'un suivi inégal.

Avis de voyageur à ce sujet

10

Himanshu Manohar

15 juil. 2025

·

A séjourné 4 nuits

Manager was helpful and accommodating

10

Girish

29 nov. 2025

·

A séjourné 3 nuits

One of the best hotels we have ever stayed in terms of hospitality! Though Expedia screwup our reservations big time, the hotel made big adjustments to accommodate us.

8

Sayed

9 oct. 2025

·

A séjourné 3 nuits

Great location. Amazing views. However, they didn’t give me the lakeview which was booked via Expedia. We then had to be delayed by an hour where they logged in to their Expedia system and found out we had lakeview but apparently they were not advised by Expedia and so had to go through the delayed inconvenience of dragging our luggage with kids to wrong room and then had to change rooms again. The manager on duty Valentina wasn’t communicating during all these delays and once complained to the front staff the manager approached me saying she is still looking into it. Also the fact Expedia VIP perk free drinks were not provided. On the last night before our departure when I mentioned this only then we were provided the drink voucher. They asking us to complain to Expedia as apparently it’s all Expedia fault. Well it’s your duty to work with Expedia with all these communication issues between your hotel and them and not my duty. You need to talk to them to fix up the issues your customer is facing

10

Sayed

6 avr. 2025

·

A séjourné 2 nuits

We had a truly wonderful stay at Rendezvous Heritage Hotel in Queenstown. The location, charm, and comfort of the hotel made our trip even more special. A heartfelt thank you to Justus, one of the staff members, who went above and beyond to ensure we were well accommodated. His kindness, professionalism, and genuine care made a lasting impression on us. Highly recommend this place for anyone visiting Queenstown!

10

Sarah

27 juil. 2024

·

A séjourné 7 nuits

The service was amazing at the Heritage! Cannot fault it. The staff were all incredibly friendly and helpful at all times.

10

Bettina

23 nov. 2025

·

A séjourné 2 nuits

Exceptionally helpful check in staff

10

Indraniil

8 oct. 2025

·

A séjourné 3 nuits

Exceptional location, with a perfect balance of tranquility, scenery & night life. Just a short walk away from Queenstown’s city centre, while being closer to nature and Queenstown’s beauty. Great service from the friendly & accommodating staff. Highly recommend.

10

Vanessa

18 juil. 2024

·

A séjourné 5 nuits

Staff were very professional and helpful.

6

David

17 déc. 2025

·

A séjourné 1 nuit

Check in was slow, food in the dining room was average at best. Service equipment left in hallways, doors left open to cupboards. For a hotel that promotes being up market the details are sadly lacking.

10

Ashlee

21 oct. 2023

·

A séjourné 1 nuit

Impeccable standard of cleanliness and the staff were all incredibly attentive and friendly.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Situation paisible sur une colline juste à l'extérieur du centre de Queenstown offrant une vue panoramique sur le lac et les montagnes. Il faut environ 15 à 20 minutes de marche en descente jusqu'en ville ; le retour en montée est fatigant pour certains, avec un arrêt de bus pratique à l'extérieur.

Avis de voyageur à ce sujet

8

Amber

3 juil. 2025

·

A séjourné 5 nuits

Great place to stay in Queenstown. Easy walk to the city centre.

10

Jessica

28 févr. 2026

·

A séjourné 1 nuit

The hotel was absolutely amazing. Perfect location right near the middle of town but in a lovely spot away from the crowded areas. Get a lakefront room- you won't be disappointed! We were stunned by the beauty from our balcony.

10

Linda

6 mars 2025

·

A séjourné 4 nuits

It was lovely and quiet and we had the most beautiful view from our room it was superb. Only a 15 minute walk into town, but if you didnt want to walk there was a bus stop right outside. Loved it.

10

John

20 juil. 2025

·

A séjourné 6 nuits

Great position, views, proximity to Queenstown and other areas, comfortable and the scale of the hotel makes it pleasant.

10

Trevor

7 juil. 2025

·

A séjourné 9 nuits

Second time to stay at the Heritage. Loved it. Will stay again. Big rooms. Awesome alpine and lake views. Friendly staff and service. Great food. Bus stop out the front. Bus comes every 15 minutes. Definitely coming back.

10

David

23 oct. 2024

·

A séjourné 2 nuits

Slightly outside center of town so good for quiet and less congested but not an easy walk to restaurants in town

8

Simon

27 avr. 2025

·

A séjourné 3 nuits

Lovley hotel easy 5 min bus journey to town bus stop outside hotel

10

Indraniil

8 oct. 2025

·

A séjourné 3 nuits

Exceptional location, with a perfect balance of tranquility, scenery & night life. Just a short walk away from Queenstown’s city centre, while being closer to nature and Queenstown’s beauty. Great service from the friendly & accommodating staff. Highly recommend.

10

Diana

9 juin 2025

·

A séjourné 4 nuits

Great hotel located outside of the town center with a great view of the lake.

10

Elizabeth

22 juin 2025

·

A séjourné 2 nuits

The studio room with a view had everything needed for a couple and the bed was comfortable. Close enough to walk to town but coming back there is a climb up the hill. Theres a great fish n chip shop just up the road.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le restaurant et le bar sont fréquemment complimentés pour leurs dîners savoureux et leur personnel accueillant, et plusieurs clients ont apprécié le buffet du petit-déjeuner. D'autres ont trouvé le petit-déjeuner trop cher ou moyen, ont noté une variété limitée de menus/boissons et ont eu des problèmes occasionnels de bons ou de communication.

Avis de voyageur à ce sujet

10

Ken

26 avr. 2025

·

A séjourné 6 nuits

Everyone here was helpful and friendly. And the meals at dinner were delicious. Special shout out to Sylvester and Jess in the restaurant. It was our anniversary and they made it very special. Thanks guys!

10

David and Ranae

19 janv. 2026

·

A séjourné 6 nuits

We didn’t have the breakfast but ate in the dining room for dinner and the food and service were great.

10

Lyn

3 juin 2025

·

A séjourné 6 nuits

The staff and general manager were welcoming and remembered us each day. There were changes in a la carte/buffet breakfast served but we never felt that it was a downgrade to us or other clients. The restaurant staff were so welcoming and professional. Other restaurants in Queenstown could follow the example of the Heritage staff!

10

Rob

21 mai 2025

·

A séjourné 6 nuits

Had a great stay. Highlight were the cocktails that we had, man behind the bar was a genius at serving up some great drinks, he was the highlight for us, a 10/10 for him.

10

David

16 nov. 2024

·

A séjourné 3 nuits

Beautiful hotel, great views , convenient transport options and friendly staff, breakfast is overpriced in my opinion for what you get but everything was exceptional

8

Jon

21 oct. 2023

·

A séjourné 3 nuits

Hotel itself and reception staff are great. Room was nice but bathroom is dated and in need of a freshen up. We tried room service twice, both times the same person my wife spoke to to order was disinterested at best, rude at worst. All other staff were lovely however. Food itself was fairly average.

10

Nicholas

9 févr. 2025

·

A séjourné 1 nuit

My wife and I stayed here three separate times over our two week trip. Its location on Fernhill gives a great view of the lake and also gets you just far enough away from the center of Queenstown that is feels a bit more peaceful. You can walk to town, but we Ubered and it was very affordable. Solid breakfast buffet, clean property, and friendly staff. Great place, we’ll absolutely be back.

8

Kaye

7 mai 2025

·

A séjourné 2 nuits

My husband and I had a good stay here. Our room and bed were comfortable. We used the dining facilities both evenings and found the staff in the dining and bar area to be very friendly and efficient.

8

amy

11 nov. 2025

·

A séjourné 2 nuits

Very clean room, unfortunately bed was very soft and spa doesn't have the jet button anymore, we have stayed here many times over the last 10 years for the great spa and comfortable beds, so we were disappointed, but breakfast was fantastic

8

Christine

1 mai 2024

·

A séjourné 6 nuits

Everything was great - the staff were the best asset of the hotel as was the included breakfast - that was fabulous. The rooms were large and the parking was easy. The only thing was the cost of the meals in the restaurant - very expensive - BUT - that seems to be Queenstown overall.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	226 $US
février	294 $US
mars	276 $US
avril	189 $US
mai	117 $US
juin	110 $US
juillet	165 $US
août	159 $US
septembre	177 $US
octobre	154 $US
novembre	212 $US
décembre	219 $US

di	lu	ma	me	je	ve	sa
1 $182	2 $182	3 $182	4 $195	5 $421	6 $214	7 $166
8 $174	9 $180	10 $178	11 $279	12 $263	13 $217	14 $322
15 $180	16 $402	17 $229	18 $200	19 $187	20 $178	21 $271
22 $412	23	24 $201	25 $195	26 $272	27 $251	28 $163
29 $189	30 $195

Rendezvous Heritage Hotel Queenstown

Prix pour Rendezvous Heritage Hotel Queenstown

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Suite Familiale, 2 chambres (Non-Lakeview)

Chambre Exécutive (Non-Lakeview)

Suite Familiale, 2 chambres (Non-Lakeview)

Chambre Deluxe (Non-Lakeview)

Suite Studio (Non-Lakeview)

Chambre Exécutive (Non-Lakeview)

Chambre Exécutive (Non-Lakeview)

Chambre, 2 chambres (Non-Lakeview)

Chambre Deluxe, vue montagne

Appartement, 2 chambres (Lakeview)

Suite Studio, vue lac

Appartement « Premier » (Non-Lakeview)

Chambre Familiale (Deluxe Non-Lakeview)

Appartement « Premier » (Non-Lakeview)

Chambre Deluxe, vue lac

Suite Studio, vue jardin

Avis des voyageurs sur Rendezvous Heritage Hotel Queenstown

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Dépôt de garantie

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $227	22 $167	23 $172	24 $169
25 $165	26 $168	27 $169	28 $173	29 $176	30 $181	31 $145