Pool is under construction( not mentioned on site) as we arrived from 6hrs away the attendant mentioned the pool was down & if asked if that was okay, we had no other options as we’re from 6 hrs away as we got to the room it was very dirty so we last minute spent 300$ to I was told they do not do refunds if3rd party site after calling Expedia they mentioned it’s the hotel who’s not authorizing the refund. We spent 100$ for no pool & absolutely dirty room and to spend a total of 15 mins in the entire building.
Pool is under construction( not mentioned on site) as we arrived from 6hrs away the attendant mentioned the pool was down & if asked if that was okay, we had no other options as we’re from 6 hrs away as we got to the room it was very dirty so we last minute spent 300$ to I was told they do not do refunds if3rd party site after calling Expedia they mentioned it’s the hotel who’s not authorizing the refund. We spent 100$ for no pool & absolutely dirty room and to spend a total of 15 mins in the entire building.