Barceló Maya Beach
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232 US$
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From
232 US$
/ noche
Acerca de esta propiedad
Para un relax sin igual, nada como una visita al spa, que ofrece masajes, tratamientos corporales y tratamientos faciales. La diversión está asegurada en este alojamiento, que ofrece 2 piscinas al aire libre, un parque acuático (de pago) y ...
Servicios
Para un relax sin igual, nada como una visita al spa, que ofrece masajes, tratamientos corporales y tratamientos faciales. La diversión está asegurada en este alojamiento, que ofrece 2 piscinas al aire libre, un parque acuático (de pago) y pistas de tenis al aire libre. Encontrarás además conexión a Internet wifi gratis, servicios de conserjería y servicio de cuidado infantil (de pago).
Servicios empresariales
Tendrás un centro de negocios, periódicos gratuitos en el vestíbulo y tintorería a tu disposición. ¿Estás organizando un evento en Xpu-Ha? En este alojamiento tienes a tu disposición 1125 metros cuadrados de espacio con centro de conferencias y salas de reuniones. Pagando un pequeño suplemento podrás aprovechar prestaciones como servicio de transporte al aeropuerto (ida y vuelta) disponible 24 horas y aparcamiento sin asistencia gratuito.
Comida
Si te apetece tomar algo de cocina internacional, ve a Beach Buffet, uno de los 3 restaurantes de este alojamiento. Relájate con un refresco del bar junto a la piscina o de uno de los 3 bares con salón. Se ofrece un desayuno bufé gratuito todos los días de 07:00 a 10:30.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 630 habitaciones con aire acondicionado y artículos del minibar gratis. Las habitaciones disponen de balcón o patio con mobiliario. El baño privado con ducha y bañera combinadas está provisto de cabezal de ducha tipo lluvia y artículos de higiene personal gratuitos. Entre las comodidades, se incluyen caja fuerte (cabe un portátil), escritorio y teléfono.
Ubicación
Si optas por alojarte en Barceló Maya Beach - All Inclusive durante tu estancia en Xpu-Ha, estarás a pie de playa, a pocos pasos de Playa Xpu-ha y a apenas 7 min a pie de Ecopark Kantun Chi. Además, este alojamiento con todo incluido se encuentra a 1,1 km de Cenote Cristalino y a 1,5 km de Cenote Azul.
Qué hay cerca
Playa Xpu-ha(0.1 millas)
Playa Oasis(0.1 millas)
Ecopark Kantun Chi(0.3 millas)
Cenote Cristalino(0.4 millas)
Cenote Azul(0.7 millas)
Cenote Jardín del Edén(1.1 millas)
Cenote Chikin Ha(1.3 millas)
Marina de Puerto Aventuras(2 millas)
Museo CEDAM(2 millas)
Club de golf de Puerto Aventuras(2.2 millas)
Bahía de Fátima(2.2 millas)
Cenote Chac Mool(2.4 millas)
Laguna Kantenah(2.8 millas)
Cenote Tajma Ha(3 millas)
Caleta Chac-hal-al(3.5 millas)
Cozumel, Quintana Roo (CZM-A. Internacional de Cozumel)(25.6 millas)
Cancún, Quintana Roo (CUN-Cancún Intl.)(49.2 millas)
Aparcamiento
Traslados al aeropuerto
Restaurante
Piscina
Centro de negocios
Servicio de habitaciones
Ubicación
Carretera Chetumal KM 266, Xpu-Ha, Solidaridad, Estado de Quintana Roo, México
Playa Xpu-ha (0.1 millas)
Playa Oasis (0.1 millas)
Ecopark Kantun Chi (0.3 millas)
Cenote Cristalino (0.4 millas)
Cenote Azul (0.7 millas)
Cenote Jardín del Edén (1.1 millas)
Opciones de habitación
7
Suite junior (Premium Level, Ocean Front)
Detalles de la oferta
1 Cama Doble Extragrande
2 Camas Dobles
Capacidad: 4
592 ft²
Balcón o patioAire acondicionadoBaño privadoCaja fuerte
11
Suite (Premium Level, Ocean Front)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
1432 ft²
Balcón o patioAire acondicionadoBaño privadoCaja fuerte
5
Habitación superior
Detalles de la oferta
1 Cama Doble Extragrande
2 Camas Dobles
Capacidad: 4
344 ft²
Balcón o patioAire acondicionadoBaño privadoCaja fuerte
Reseñas de los huéspedes sobre Barceló Maya Beach
7.9
Bueno
Basado en 1008 comentarios verificados
¿Quién se queda aquí?
Trabajo
1%
Pareja
40%
Familia
43%
Grupo
12%
Solo/a
0%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En el Barceló Maya Beach - Todo Incluido, los viajeros elogian la extensa ubicación frente a la playa, las numerosas piscinas y actividades, los terrenos generalmente limpios y a muchos miembros del personal amables, al tiempo que señalan una calidad de la comida irregular, reservas limitadas en los restaurantes a la carta, habitaciones anticuadas y un servicio de recepción inconsistente y lento.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
En el Barceló Maya Beach - Todo Incluido, los viajeros elogian la extensa ubicación frente a la playa, las numerosas piscinas y actividades, los terrenos generalmente limpios y a muchos miembros del personal amables, al tiempo que señalan una calidad de la comida irregular, reservas limitadas en los restaurantes a la carta, habitaciones anticuadas y un servicio de recepción inconsistente y lento.
Unos cuantos huéspedes fueron trasladados a otra propiedad de Barceló a su llegada sin previo aviso. La escasez de tumbonas y los cierres ocasionales de los bufé o bares causaron inconvenientes en algunas estancias. Algunos servicios y licores premium o servicio de habitaciones requieren mejoras o cargos adicionales, y los bares de la piscina a veces pueden tener poco personal. Se espera una estancia divertida y activa con excelentes instalaciones, pero con restaurantes y servicio irregulares.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Gran complejo de estilo resort con grandes piscinas, una buena zona de playa, espectáculos nocturnos, deportes y un centro comercial en las instalaciones; los huéspedes pueden acceder a las instalaciones de las propiedades hermanas. Los problemas recurrentes incluyen la falta de tumbonas, el horario limitado de los bufé/bares y el hecho de que algunos extras o ventajas premium cuestan más.
Reseñas de huéspedes relacionadas
8
Catena
20 jul 2025
·
Se alojó 7 noches
Great location, great beach, great pools. Nice staff, lots to do
Great location, great beach, great pools. Nice staff, lots to do
10
Meaghen
29 nov 2024
·
Se alojó 9 noches
Fantastic all round experience. Beautiful property, wonderful staff, great amenities for adults and kids. Food was ok.
Fantastic all round experience. Beautiful property, wonderful staff, great amenities for adults and kids. Food was ok.
8
Scott
20 feb 2023
·
Se alojó 5 noches
Property has palms trees on the beach with plenty of shade and a nice soft sandbar to enjoy the ocean (a few feet a rocks to brave but then a large sand bar). Lots of seating on the beach. Great pools but not enough seating around the pools. Great overall experience. Our biggest complaint was lots of late night noise after the onsite clubs close. This seemed to correlate to local spring break/university crowd. Walls are thin so the after parties in the atrium of the hotel carried noise into our room and woke us up several nights. If security would have prevented these parties (complaints were made directly to party and to desk), then this would have been a wonderful trip.
Property has palms trees on the beach with plenty of shade and a nice soft sandbar to enjoy the ocean (a few feet a rocks to brave but then a large sand bar). Lots of seating on the beach. Great pools but not enough seating around the pools. Great overall experience. Our biggest complaint was lots of late night noise after the onsite clubs close. This seemed to correlate to local spring break/university crowd. Walls are thin so the after parties in the atrium of the hotel carried noise into our room and woke us up several nights. If security would have prevented these parties (complaints were made directly to party and to desk), then this would have been a wonderful trip.
8
Alyssa
20 jul 2025
·
Se alojó 6 noches
The Barcelo Maya is a great all inclusive resort with surprisingly great buffets. It is ideal for families and couples alike. The service staff are incredibly kind and attentive. The restaurants are about on par for all inclusive style restaurants. The Lindo stood out and the other booking choices were fun with great experiences. The hours for the buffets could use an evaluation, it would be nice to keep them open for longer hours to all the families that did not choose premier option. The rooms were a bit outdated but the A/C worked and housekeeping was attentive and very detailed. The pools were clean for the most part. There is volleyball in and out of the pool that you can rent balls for at the hut by the beach that you get towels at. Also, the gift shop in this hut has better prices.They could use 1 to 2 more staff at the swim up bars during peak times in the afternoon and evenings. We found that just quickly getting out of the pool and going to the walk up bartender in front of the buffet lodges, was much faster. The shows are fun throughout the week, Michael Jackson and Karaoke night were very entertaining. The mall and merchant booths are fun at night after dinners. The merchants are willing to negotiate and they have nice keepsakes and typical tourist type gifts and clothing. The wave ride, mini golf and bowling are fun options. During the day mini golf is free and bowling is BOGO, so a good time to go. There is also food and bar that is 24 hr in the blowing alley.
The Barcelo Maya is a great all inclusive resort with surprisingly great buffets. It is ideal for families and couples alike. The service staff are incredibly kind and attentive. The restaurants are about on par for all inclusive style restaurants. The Lindo stood out and the other booking choices were fun with great experiences. The hours for the buffets could use an evaluation, it would be nice to keep them open for longer hours to all the families that did not choose premier option. The rooms were a bit outdated but the A/C worked and housekeeping was attentive and very detailed. The pools were clean for the most part. There is volleyball in and out of the pool that you can rent balls for at the hut by the beach that you get towels at. Also, the gift shop in this hut has better prices.They could use 1 to 2 more staff at the swim up bars during peak times in the afternoon and evenings. We found that just quickly getting out of the pool and going to the walk up bartender in front of the buffet lodges, was much faster. The shows are fun throughout the week, Michael Jackson and Karaoke night were very entertaining. The mall and merchant booths are fun at night after dinners. The merchants are willing to negotiate and they have nice keepsakes and typical tourist type gifts and clothing. The wave ride, mini golf and bowling are fun options. During the day mini golf is free and bowling is BOGO, so a good time to go. There is also food and bar that is 24 hr in the blowing alley.
10
Danielle
26 jul 2023
·
Se alojó 6 noches
This is a great all inclusive resort. Many restaurants and bars to choose from. We loved spending time at the swim up bars and the beach was beautiful. This place has everything you need on the property including a shopping mall, bowling alley and sports bar.
This is a great all inclusive resort. Many restaurants and bars to choose from. We loved spending time at the swim up bars and the beach was beautiful. This place has everything you need on the property including a shopping mall, bowling alley and sports bar.
10
Ayman
26 jul 2024
·
Se alojó 6 noches
Barcelo is a great resort. It is very safe. A lot of food varieties. The only down size is the room AC because it needs to be more cold. They need to have more professional shows.
Barcelo is a great resort. It is very safe. A lot of food varieties. The only down size is the room AC because it needs to be more cold. They need to have more professional shows.
10
Herberth
28 jun 2025
·
Se alojó 7 noches
Loved the beach. Rooms, swimming pools, beach, amenities are close by; walking distance to everything.
Loved the beach. Rooms, swimming pools, beach, amenities are close by; walking distance to everything.
4
Angela
18 mar 2025
·
Se alojó 7 noches
Serious shortages of lounge chairs by the pool and at the beach. People 'reserved' chairs by leaving their towels, but there was hardly anyone there yet nowhere to sit and relax by the pool. Early reservations at the restaurants were not available if you did not tip the person making the booking.
Serious shortages of lounge chairs by the pool and at the beach. People 'reserved' chairs by leaving their towels, but there was hardly anyone there yet nowhere to sit and relax by the pool. Early reservations at the restaurants were not available if you did not tip the person making the booking.
6
Dimitar
11 feb 2025
·
Se alojó 5 noches
We stayed at Barcelo Maya Beach from Jan 28 to Feb 2. The resort is massive, and as a guest, you have access to 4 or 5 hotels within the complex, meaning you can use their restaurants, bars, buffets, pools, beaches, lobbies, entertainment venues, and more. The hotel lobbies, gardens, and pools are absolutely stunning, with plenty of lush greenery. The beach is beautiful! Bring water shoes because the water is murky for the first 200 feet (about 60 meters), and there are many underwater rocks. Stingrays also swim in the shallow areas—I even accidentally stepped on one, so be careful! The downsides of the hotel: Not enough lounge chairs – This is the most frustrating issue. There are simply not enough loungers for all guests. People wake up before dawn just to place their towels and "reserve" chairs. By 8 AM, every lounger by the beach and pool was already taken. The problem is that many guests don’t actually show up until midday, leaving others without a place to sit. Meanwhile, there is plenty of space on the beach and around the pool for at least twice as many loungers, but for some reason, the hotel doesn’t provide enough. Limited à la carte restaurant reservations – For our 5-night stay, we were only allowed 2 reservations at the à la carte restaurants.The food in these restaurants was almost the same as in the buffet. As for drinks, don’t expect high-quality cocktails. The hotel is worth it for the price, offering good value for money.The staff was very kind.
We stayed at Barcelo Maya Beach from Jan 28 to Feb 2. The resort is massive, and as a guest, you have access to 4 or 5 hotels within the complex, meaning you can use their restaurants, bars, buffets, pools, beaches, lobbies, entertainment venues, and more. The hotel lobbies, gardens, and pools are absolutely stunning, with plenty of lush greenery. The beach is beautiful! Bring water shoes because the water is murky for the first 200 feet (about 60 meters), and there are many underwater rocks. Stingrays also swim in the shallow areas—I even accidentally stepped on one, so be careful! The downsides of the hotel: Not enough lounge chairs – This is the most frustrating issue. There are simply not enough loungers for all guests. People wake up before dawn just to place their towels and "reserve" chairs. By 8 AM, every lounger by the beach and pool was already taken. The problem is that many guests don’t actually show up until midday, leaving others without a place to sit. Meanwhile, there is plenty of space on the beach and around the pool for at least twice as many loungers, but for some reason, the hotel doesn’t provide enough. Limited à la carte restaurant reservations – For our 5-night stay, we were only allowed 2 reservations at the à la carte restaurants.The food in these restaurants was almost the same as in the buffet. As for drinks, don’t expect high-quality cocktails. The hotel is worth it for the price, offering good value for money.The staff was very kind.
8
Janet
22 abr 2024
·
Se alojó 9 noches
It is huge with lots to do. It was very over crowded. Hard to find chairs even at the beach after breakfast
It is huge with lots to do. It was very over crowded. Hard to find chairs even at the beach after breakfast
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Muchas reseñas elogian las habitaciones, las piscinas y los terrenos muy limpios. Otros informan de olores a humedad o moho, y de accesorios desgastados o sucios en algunas habitaciones y zonas comunes.
Reseñas de huéspedes relacionadas
8
Larisa
17 nov 2025
·
Se alojó 10 noches
Hotel is very clean, maintenance is excellent, staff is very friendly and accommodating. Quality of food changed from 2 years ago - not as big selection of dishes especially for breakfast. Specialty restaurants are great. All in all - great vacation.
Hotel is very clean, maintenance is excellent, staff is very friendly and accommodating. Quality of food changed from 2 years ago - not as big selection of dishes especially for breakfast. Specialty restaurants are great. All in all - great vacation.
10
Ronald
5 may 2023
·
Se alojó 8 noches
There just are not enough words to express the perfection of this resort. Everything to the finest detail was absolutely perfect the cleanest nicest resort you could ever imagine.
There just are not enough words to express the perfection of this resort. Everything to the finest detail was absolutely perfect the cleanest nicest resort you could ever imagine.
10
Elena
6 dic 2025
·
Se alojó 6 noches
Great time at Barceló. Clean amenities, friendly staff. Food was great.
Great time at Barceló. Clean amenities, friendly staff. Food was great.
4
Kishawna
25 jul 2023
·
Se alojó 5 noches
The cleanliness of this property is extremely questionable. I check the mattress in every hotel room I stay in and this mattress was by far the most disgusting thing I have ever seen. The staff is very dismissive and almost makes you feel like you're a bother to them when you ask questions. They just want you to spend your money and shut up. All the restaurants at the resort were booked for our entire stay, so the only option we had was the buffet. There was one particular staff member at the bowling alley who refused to take our purchase because she already closed ALL 3 registers. It was 11 pm and the place was supposed to be open until 2 AM. I paid for my 6-year-old son to do the dolphin swim but unfortunately, he had a cut on his foot and the salt water was causing it to burn. He immediately got out of the water and no longer wanted to do the activity. They refused to give me a refund and were not accommodating. They made me feel terrible as if I was trying to steal from them. Very dismissive and unpleasant staff. I truly will not recommend.
The cleanliness of this property is extremely questionable. I check the mattress in every hotel room I stay in and this mattress was by far the most disgusting thing I have ever seen. The staff is very dismissive and almost makes you feel like you're a bother to them when you ask questions. They just want you to spend your money and shut up. All the restaurants at the resort were booked for our entire stay, so the only option we had was the buffet. There was one particular staff member at the bowling alley who refused to take our purchase because she already closed ALL 3 registers. It was 11 pm and the place was supposed to be open until 2 AM. I paid for my 6-year-old son to do the dolphin swim but unfortunately, he had a cut on his foot and the salt water was causing it to burn. He immediately got out of the water and no longer wanted to do the activity. They refused to give me a refund and were not accommodating. They made me feel terrible as if I was trying to steal from them. Very dismissive and unpleasant staff. I truly will not recommend.
6
Jessica
7 may 2024
·
Se alojó 5 noches
Rooms smelled like mold and the sheets did not smell clean regardless of being changed. Bathroom sink clogged
Rooms smelled like mold and the sheets did not smell clean regardless of being changed. Bathroom sink clogged
10
Herberth
28 jun 2025
·
Se alojó 7 noches
Loved the beach. Rooms, swimming pools, beach, amenities are close by; walking distance to everything.
Loved the beach. Rooms, swimming pools, beach, amenities are close by; walking distance to everything.
6
Yuliet
14 jul 2024
·
Se alojó 7 noches
As soon as we got there we had issues with the AC. It was super dirty and the first time we asked for it to be cleaned we later found out the order was never even entered. Then they promised for it to be cleaned only for us to wake up the next day and it leaking everywhere. By night 2 it was leaking everywhere and looked like it was falling. We had to argue to even get a room change & mind you I was with a baby. My son ended up developing a cough from having to sleep in a room with a bad air conditioner for 2 nights. If it was not for this, I would have not had any issues. But to not change accommodate your guest right away when it’s something like that, especially when traveling with a baby, is unacceptable.
As soon as we got there we had issues with the AC. It was super dirty and the first time we asked for it to be cleaned we later found out the order was never even entered. Then they promised for it to be cleaned only for us to wake up the next day and it leaking everywhere. By night 2 it was leaking everywhere and looked like it was falling. We had to argue to even get a room change & mind you I was with a baby. My son ended up developing a cough from having to sleep in a room with a bad air conditioner for 2 nights. If it was not for this, I would have not had any issues. But to not change accommodate your guest right away when it’s something like that, especially when traveling with a baby, is unacceptable.
8
Richard Craig
3 jun 2024
·
Se alojó 5 noches
I thought the property was dirty. Beach covered in cigarette buds and trash throughout the property. Disappointed in the customer service of the management.
I thought the property was dirty. Beach covered in cigarette buds and trash throughout the property. Disappointed in the customer service of the management.
10
NELLY
18 sept 2025
·
Se alojó 8 noches
Ça fait la troisième fois que l’on vient dans cet établissement et tout est très agréable. Nous venons essentiellement pour la magnifique plage où l’on peut apercevoir des poissons, des raies et même des tortues si on a de la chance. La propreté est partout et sans faille !
Ça fait la troisième fois que l’on vient dans cet établissement et tout est très agréable. Nous venons essentiellement pour la magnifique plage où l’on peut apercevoir des poissons, des raies et même des tortues si on a de la chance. La propreté est partout et sans faille !
10
Rita
22 may 2025
·
Se alojó 8 noches
Second time visiting. First time was 6 years ago. They do a great job with keeping the resort up to date and clean. One of the nicest resorts we have been to. We have nothing to complain about. Hope to be back again.
Second time visiting. First time was 6 years ago. They do a great job with keeping the resort up to date and clean. One of the nicest resorts we have been to. We have nothing to complain about. Hope to be back again.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones son generalmente anticuadas, con problemas de mantenimiento recurrentes (fugas de aire acondicionado, accesorios rotos) y ventilación limitada que provoca humedad; algunos informan de ruido cerca de las zonas más transitadas. También se han notado errores en el tipo de cama y cambios de habitación lentos.
Reseñas de huéspedes relacionadas
6
Tricia Ann Kulla
24 mar 2025
·
Se alojó 7 noches
Property is well maintained. It’s beautiful. The rooms need some maintenance. Seemed short staffed. Staff was very friendly. Not much food variety. Food was mostly served cold and not hot. Food quality and taste was fair at best
Property is well maintained. It’s beautiful. The rooms need some maintenance. Seemed short staffed. Staff was very friendly. Not much food variety. Food was mostly served cold and not hot. Food quality and taste was fair at best
10
Murat
31 ene 2024
·
Se alojó 6 noches
So far it is a great resort, we really enjoyed it. Only open point I have is that the room is kind an old, there was no air ventilation, so the humidity from shower is coming inside the room. Secondly, we couldn’t control the air condition, so most of the time it was cold, and you needed to turn it off completely. Thank you
So far it is a great resort, we really enjoyed it. Only open point I have is that the room is kind an old, there was no air ventilation, so the humidity from shower is coming inside the room. Secondly, we couldn’t control the air condition, so most of the time it was cold, and you needed to turn it off completely. Thank you
4
MARTA
27 may 2024
·
Se alojó 11 noches
Broken forniture, broken door, broken shower...
Broken forniture, broken door, broken shower...
8
Kimberley
11 nov 2023
·
Se alojó 8 noches
The resort is on the beach with lots of activities and as a bonus you have access to the other Barcelo facilities. The staff were very friendly, the food was good and overall the facilities were clean. The only downside: the rooms and ventilation system could use an update.
The resort is on the beach with lots of activities and as a bonus you have access to the other Barcelo facilities. The staff were very friendly, the food was good and overall the facilities were clean. The only downside: the rooms and ventilation system could use an update.
8
Liubov
4 dic 2023
·
Se alojó 8 noches
Huge, clean, green, beautiful territory of hotels with a lot of things to do. Good service, staff. Tasty and various food, many restaurants (you need to reserve a spot there in advance). Shops, Mexican market. Many sports and activities. Good beach of the hotel Maya Beach. I wasn't satisfied with a bathroom in our room. Leaky shower, bathtub with rust and wobbly glass curtain - you don't expect these things from the 5 star hotel. I get it all rooms at the Barcelo Maya Beach are pretty the same level and not new. But they plan to renovate their bathrooms. If they do, we would return)
Huge, clean, green, beautiful territory of hotels with a lot of things to do. Good service, staff. Tasty and various food, many restaurants (you need to reserve a spot there in advance). Shops, Mexican market. Many sports and activities. Good beach of the hotel Maya Beach. I wasn't satisfied with a bathroom in our room. Leaky shower, bathtub with rust and wobbly glass curtain - you don't expect these things from the 5 star hotel. I get it all rooms at the Barcelo Maya Beach are pretty the same level and not new. But they plan to renovate their bathrooms. If they do, we would return)
10
Gabriel Roman Quirós
18 ago 2023
·
Se alojó 5 noches
Es muy buena opción, ya comienza el Barceló Maya Beach a verse viejo, sobre todo los baños (el tipo de puerta con rendijas), es muy incomoda
Es muy buena opción, ya comienza el Barceló Maya Beach a verse viejo, sobre todo los baños (el tipo de puerta con rendijas), es muy incomoda
8
Alyssa
20 jul 2025
·
Se alojó 6 noches
The Barcelo Maya is a great all inclusive resort with surprisingly great buffets. It is ideal for families and couples alike. The service staff are incredibly kind and attentive. The restaurants are about on par for all inclusive style restaurants. The Lindo stood out and the other booking choices were fun with great experiences. The hours for the buffets could use an evaluation, it would be nice to keep them open for longer hours to all the families that did not choose premier option. The rooms were a bit outdated but the A/C worked and housekeeping was attentive and very detailed. The pools were clean for the most part. There is volleyball in and out of the pool that you can rent balls for at the hut by the beach that you get towels at. Also, the gift shop in this hut has better prices.They could use 1 to 2 more staff at the swim up bars during peak times in the afternoon and evenings. We found that just quickly getting out of the pool and going to the walk up bartender in front of the buffet lodges, was much faster. The shows are fun throughout the week, Michael Jackson and Karaoke night were very entertaining. The mall and merchant booths are fun at night after dinners. The merchants are willing to negotiate and they have nice keepsakes and typical tourist type gifts and clothing. The wave ride, mini golf and bowling are fun options. During the day mini golf is free and bowling is BOGO, so a good time to go. There is also food and bar that is 24 hr in the blowing alley.
The Barcelo Maya is a great all inclusive resort with surprisingly great buffets. It is ideal for families and couples alike. The service staff are incredibly kind and attentive. The restaurants are about on par for all inclusive style restaurants. The Lindo stood out and the other booking choices were fun with great experiences. The hours for the buffets could use an evaluation, it would be nice to keep them open for longer hours to all the families that did not choose premier option. The rooms were a bit outdated but the A/C worked and housekeeping was attentive and very detailed. The pools were clean for the most part. There is volleyball in and out of the pool that you can rent balls for at the hut by the beach that you get towels at. Also, the gift shop in this hut has better prices.They could use 1 to 2 more staff at the swim up bars during peak times in the afternoon and evenings. We found that just quickly getting out of the pool and going to the walk up bartender in front of the buffet lodges, was much faster. The shows are fun throughout the week, Michael Jackson and Karaoke night were very entertaining. The mall and merchant booths are fun at night after dinners. The merchants are willing to negotiate and they have nice keepsakes and typical tourist type gifts and clothing. The wave ride, mini golf and bowling are fun options. During the day mini golf is free and bowling is BOGO, so a good time to go. There is also food and bar that is 24 hr in the blowing alley.
6
Jessica
7 may 2024
·
Se alojó 5 noches
Rooms smelled like mold and the sheets did not smell clean regardless of being changed. Bathroom sink clogged
Rooms smelled like mold and the sheets did not smell clean regardless of being changed. Bathroom sink clogged
6
Yuliet
14 jul 2024
·
Se alojó 7 noches
As soon as we got there we had issues with the AC. It was super dirty and the first time we asked for it to be cleaned we later found out the order was never even entered. Then they promised for it to be cleaned only for us to wake up the next day and it leaking everywhere. By night 2 it was leaking everywhere and looked like it was falling. We had to argue to even get a room change & mind you I was with a baby. My son ended up developing a cough from having to sleep in a room with a bad air conditioner for 2 nights. If it was not for this, I would have not had any issues. But to not change accommodate your guest right away when it’s something like that, especially when traveling with a baby, is unacceptable.
As soon as we got there we had issues with the AC. It was super dirty and the first time we asked for it to be cleaned we later found out the order was never even entered. Then they promised for it to be cleaned only for us to wake up the next day and it leaking everywhere. By night 2 it was leaking everywhere and looked like it was falling. We had to argue to even get a room change & mind you I was with a baby. My son ended up developing a cough from having to sleep in a room with a bad air conditioner for 2 nights. If it was not for this, I would have not had any issues. But to not change accommodate your guest right away when it’s something like that, especially when traveling with a baby, is unacceptable.
6
Julia
28 jul 2023
·
Se alojó 3 noches
It was ok, outdated rooms
It was ok, outdated rooms
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El personal suele ser amable y servicial, pero la recepción y el registro pueden ser lentos, la comunicación poco clara y la gestión de traslados o reservas de restaurantes frustrante.
Reseñas de huéspedes relacionadas
8
Larisa
17 nov 2025
·
Se alojó 10 noches
Hotel is very clean, maintenance is excellent, staff is very friendly and accommodating. Quality of food changed from 2 years ago - not as big selection of dishes especially for breakfast. Specialty restaurants are great. All in all - great vacation.
Hotel is very clean, maintenance is excellent, staff is very friendly and accommodating. Quality of food changed from 2 years ago - not as big selection of dishes especially for breakfast. Specialty restaurants are great. All in all - great vacation.
6
Coach
1 ago 2024
·
Se alojó 1 noche
We were at the Beach property and never received a warm welcome or friendly service from any of the general staff, bar tenders or poolside waitresses (of which there were few). The front desk staff were especially un-helpful. I had my phone stolen off a beach chair and they could have been less than concerned about it. No empathy or interest at all. In fact while we were TOLD to go check in at the Premier Lobby, they made it seem like that area was part of our package. The next day we had to go back for new bracelets and when we grabbed a snack & drinks, the desk clerk came and chastised us, saying that WE were not Premier and couldn't use the facility because we booked with Expedia. The only saving grace was the one Mexican Restaurant off the lobby, which had decent food and the best service of all. Sadly, our other dining experience were nothing to write home about. While the beach was nice, there were no drink servers at the beach chairs and no food/snacks available poolside. Unfortunately, it all started poorly, when we arrived in our (run-down) room to find a padded railing on the pull-out bed was broken and just laying on the floor, the cover for the outdoor light was sitting on the patio table and the air conditioning was not working. Luckily, they did send someone up to handle the air conditioning but never addressed the other issues. Overall, having been to several other all-inclusive resorts in the area, I would say this one we will not go back to
We were at the Beach property and never received a warm welcome or friendly service from any of the general staff, bar tenders or poolside waitresses (of which there were few). The front desk staff were especially un-helpful. I had my phone stolen off a beach chair and they could have been less than concerned about it. No empathy or interest at all. In fact while we were TOLD to go check in at the Premier Lobby, they made it seem like that area was part of our package. The next day we had to go back for new bracelets and when we grabbed a snack & drinks, the desk clerk came and chastised us, saying that WE were not Premier and couldn't use the facility because we booked with Expedia. The only saving grace was the one Mexican Restaurant off the lobby, which had decent food and the best service of all. Sadly, our other dining experience were nothing to write home about. While the beach was nice, there were no drink servers at the beach chairs and no food/snacks available poolside. Unfortunately, it all started poorly, when we arrived in our (run-down) room to find a padded railing on the pull-out bed was broken and just laying on the floor, the cover for the outdoor light was sitting on the patio table and the air conditioning was not working. Luckily, they did send someone up to handle the air conditioning but never addressed the other issues. Overall, having been to several other all-inclusive resorts in the area, I would say this one we will not go back to
6
Claudia Paola
19 abr 2024
·
Se alojó 7 noches
The staff at the pool were very rude. Ignored our family to attend other people, even after waiting for a long time. People who schedule the dinner reservations didn\'t reserve correctly, both times my mother went for her reservations, she "wasn\'t on the list". Very unorganized. Front desk kept bouncing us around when trying to check-in.
The staff at the pool were very rude. Ignored our family to attend other people, even after waiting for a long time. People who schedule the dinner reservations didn\'t reserve correctly, both times my mother went for her reservations, she "wasn\'t on the list". Very unorganized. Front desk kept bouncing us around when trying to check-in.
10
Vedad
20 jul 2025
·
Se alojó 7 noches
Staff were amazing, food great and overall good service.
Staff were amazing, food great and overall good service.
6
Alicja
2 feb 2025
·
Se alojó 7 noches
Beautiful property. Beautiful room. Housekeeping and dining room service staff were superb. Unfortunately, other aspects of customer service were not up to par. First, we were moved from Barceló Maya Beach to Riviera without even being asked. Normally, I would not have minded as I prefer Adults Only resorts. However, I booked where I booked because I wanted to experience the vivid and bright colours, Mexican influenced architecture, and warm ambience of Beach. I had been looking forward to visiting Barcelo Maya for 16 years. Instead, I got the coldness of white and highly modern character of architecture I experience daily at home. Second, not only was my room not ready when I was told it would be ready, the staff kept pushing its availability back by 1 hr at a time. One of the staff, while dealing with this issue, packed up her things left for the day without passing things on to another person. I did not even know she had left until someone else approached me to ask if I had been helped. Overall, the trip ended up on a “meh” impression. It is definitely not high on my list of places to return to, now.
Beautiful property. Beautiful room. Housekeeping and dining room service staff were superb. Unfortunately, other aspects of customer service were not up to par. First, we were moved from Barceló Maya Beach to Riviera without even being asked. Normally, I would not have minded as I prefer Adults Only resorts. However, I booked where I booked because I wanted to experience the vivid and bright colours, Mexican influenced architecture, and warm ambience of Beach. I had been looking forward to visiting Barcelo Maya for 16 years. Instead, I got the coldness of white and highly modern character of architecture I experience daily at home. Second, not only was my room not ready when I was told it would be ready, the staff kept pushing its availability back by 1 hr at a time. One of the staff, while dealing with this issue, packed up her things left for the day without passing things on to another person. I did not even know she had left until someone else approached me to ask if I had been helped. Overall, the trip ended up on a “meh” impression. It is definitely not high on my list of places to return to, now.
6
Viviana
10 oct 2025
·
Se alojó 4 noches
Im still very disappointed that i booked Maya Beach andbthey moved ms to another hotel withought asking me if i was okay with it.
Im still very disappointed that i booked Maya Beach andbthey moved ms to another hotel withought asking me if i was okay with it.
10
Barbara
30 jun 2024
·
Se alojó 6 noches
The registration take to long almost 1 hour to long they need to improve the process
The registration take to long almost 1 hour to long they need to improve the process
2
Jose De Jesus Esquivel
23 jun 2024
·
Se alojó 4 noches
This is the last time we stay in Barceló Checking checking in takes forever and the staff work super slow to help you. I will never say in Barceló again.
This is the last time we stay in Barceló Checking checking in takes forever and the staff work super slow to help you. I will never say in Barceló again.
4
Ian
31 dic 2023
·
Se alojó 4 noches
Everything is overbooked: when we got to the Maya Beach resort we were told we were moved to a different resort on their property even though we had booked and confirmed rooms months earlier. Check in took over 2 hours by the time we sorted it out. We were moved to another resort on property, Maya Caribe which wasn’t too far away but was not what we booked. No upgrades or compensation was given. The check in staff at Maya Beach was very unhelpful during this whole ordeal although other resort staff were very friendly. We also could not book any reservations in any restaurants during our stay and had to eat at the buffet for our meals. The buffet food was very bland and all started tasting the same. The pools are very nice and the beaches and snorkelling were good. We also enjoyed the fitness centre. I would not book here again however.
Everything is overbooked: when we got to the Maya Beach resort we were told we were moved to a different resort on their property even though we had booked and confirmed rooms months earlier. Check in took over 2 hours by the time we sorted it out. We were moved to another resort on property, Maya Caribe which wasn’t too far away but was not what we booked. No upgrades or compensation was given. The check in staff at Maya Beach was very unhelpful during this whole ordeal although other resort staff were very friendly. We also could not book any reservations in any restaurants during our stay and had to eat at the buffet for our meals. The buffet food was very bland and all started tasting the same. The pools are very nice and the beaches and snorkelling were good. We also enjoyed the fitness centre. I would not book here again however.
4
Vanessa
14 jul 2025
·
Se alojó 4 noches
Extremely disappointed in this place. The check in was a nightmare the receptionist was rude from the second I walked up, she was not trained correctly because had no idea about anything when it came to the resort. They have these nice restaurants that you have to make reservations for I asked if the food at those restaurants were included in the all inclusive she said no that it was extra, so we just made one reservation on our last night there to one of them out of 4, well when we get to our reservation we find out that it is included, meaning we could have tried all of them, because trust me the buffet food that we thought we only included was not all that great. Our room was Uhg the ac didn’t work, the hair dryer sparked and basically killed all the plugs in the room including tv, and fridge then I’m told they can’t change my room till 3 pm the next day so there goes our first day at this place, when they finally change us the entrance door needed like 3 people to push this thing open it was so hard to open and close but atleast the ac worked. At check in I was charged more than what Expedia said, which I did not make a big deal about until this girl calls me at 930 pm to tell me that I still owe a very low amount like why would you call so late for that amount I found that so unprofessional. The market tries to up charge everything. The place won’t let you use outside transportation because they want you to pay their expensive prices.
Extremely disappointed in this place. The check in was a nightmare the receptionist was rude from the second I walked up, she was not trained correctly because had no idea about anything when it came to the resort. They have these nice restaurants that you have to make reservations for I asked if the food at those restaurants were included in the all inclusive she said no that it was extra, so we just made one reservation on our last night there to one of them out of 4, well when we get to our reservation we find out that it is included, meaning we could have tried all of them, because trust me the buffet food that we thought we only included was not all that great. Our room was Uhg the ac didn’t work, the hair dryer sparked and basically killed all the plugs in the room including tv, and fridge then I’m told they can’t change my room till 3 pm the next day so there goes our first day at this place, when they finally change us the entrance door needed like 3 people to push this thing open it was so hard to open and close but atleast the ac worked. At check in I was charged more than what Expedia said, which I did not make a big deal about until this girl calls me at 930 pm to tell me that I still owe a very low amount like why would you call so late for that amount I found that so unprofessional. The market tries to up charge everything. The place won’t let you use outside transportation because they want you to pay their expensive prices.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Ubicación frente a la playa dentro de un complejo pintoresco y seguro; es fácil caminar entre las propiedades Barceló conectadas y el centro comercial de las instalaciones, aunque las distancias pueden ser largas.
Reseñas de huéspedes relacionadas
8
Catena
20 jul 2025
·
Se alojó 7 noches
Great location, great beach, great pools. Nice staff, lots to do
Great location, great beach, great pools. Nice staff, lots to do
8
Anne
14 feb 2023
·
Se alojó 7 noches
Loved the beach!
Loved the beach!
8
Ashlee
12 sept 2024
·
Se alojó 6 noches
Beautiful atea
Beautiful atea
8
Kimberley
11 nov 2023
·
Se alojó 8 noches
The resort is on the beach with lots of activities and as a bonus you have access to the other Barcelo facilities. The staff were very friendly, the food was good and overall the facilities were clean. The only downside: the rooms and ventilation system could use an update.
The resort is on the beach with lots of activities and as a bonus you have access to the other Barcelo facilities. The staff were very friendly, the food was good and overall the facilities were clean. The only downside: the rooms and ventilation system could use an update.
10
Carl
16 ago 2024
·
Se alojó 8 noches
Beautiful property in an amazing location with a fabulous beach
Beautiful property in an amazing location with a fabulous beach
8
Liubov
4 dic 2023
·
Se alojó 8 noches
Huge, clean, green, beautiful territory of hotels with a lot of things to do. Good service, staff. Tasty and various food, many restaurants (you need to reserve a spot there in advance). Shops, Mexican market. Many sports and activities. Good beach of the hotel Maya Beach. I wasn't satisfied with a bathroom in our room. Leaky shower, bathtub with rust and wobbly glass curtain - you don't expect these things from the 5 star hotel. I get it all rooms at the Barcelo Maya Beach are pretty the same level and not new. But they plan to renovate their bathrooms. If they do, we would return)
Huge, clean, green, beautiful territory of hotels with a lot of things to do. Good service, staff. Tasty and various food, many restaurants (you need to reserve a spot there in advance). Shops, Mexican market. Many sports and activities. Good beach of the hotel Maya Beach. I wasn't satisfied with a bathroom in our room. Leaky shower, bathtub with rust and wobbly glass curtain - you don't expect these things from the 5 star hotel. I get it all rooms at the Barcelo Maya Beach are pretty the same level and not new. But they plan to renovate their bathrooms. If they do, we would return)
10
Adriana
17 jul 2023
·
Se alojó 5 noches
Transportation was always available on the property.
Transportation was always available on the property.
10
Herberth
28 jun 2025
·
Se alojó 7 noches
Loved the beach. Rooms, swimming pools, beach, amenities are close by; walking distance to everything.
Loved the beach. Rooms, swimming pools, beach, amenities are close by; walking distance to everything.
10
kellie
1 oct 2023
·
Se alojó 6 noches
The ocean in front of the hotel is great small Bay Area with less waves than the other side with the open sea great for kids you can swim a long ways out and still stand up and walk
The ocean in front of the hotel is great small Bay Area with less waves than the other side with the open sea great for kids you can swim a long ways out and still stand up and walk
10
Ezequiel
14 oct 2025
·
Se alojó 2 noches
Tranquil and close to the mall. There are many hotels in the same area that are part of Barceló, where we stay were few people. Everything fine but the staff were always reminding the check out hour, the insistence made me uncomfortable
Tranquil and close to the mall. There are many hotels in the same area that are part of Barceló, where we stay were few people. Everything fine but the staff were always reminding the check out hour, the insistence made me uncomfortable
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
Los bufé reciben críticas mixtas, ya que se describen con frecuencia como repetitivos o servidos fríos, mientras que los restaurantes a la carta suelen ser mejores, pero difíciles de reservar y a veces restringidos por la duración de la estancia. Algunos huéspedes informaron de problemas estomacales y bebidas débiles o restringidas por la mejora.
Reseñas de huéspedes relacionadas
8
Ashley Van
5 nov 2024
·
Se alojó 6 noches
Resort was very large which made it nice to spread people out and not seem crowded. The breakfast and lunch options were good. Found the options for dinner buffet to be stale and cold in many evenings. Overall a very nice resort however be ready for upsells or extra costs for additional amenities.
Resort was very large which made it nice to spread people out and not seem crowded. The breakfast and lunch options were good. Found the options for dinner buffet to be stale and cold in many evenings. Overall a very nice resort however be ready for upsells or extra costs for additional amenities.
6
Tricia Ann Kulla
24 mar 2025
·
Se alojó 7 noches
Property is well maintained. It’s beautiful. The rooms need some maintenance. Seemed short staffed. Staff was very friendly. Not much food variety. Food was mostly served cold and not hot. Food quality and taste was fair at best
Property is well maintained. It’s beautiful. The rooms need some maintenance. Seemed short staffed. Staff was very friendly. Not much food variety. Food was mostly served cold and not hot. Food quality and taste was fair at best
8
Larisa
17 nov 2025
·
Se alojó 10 noches
Hotel is very clean, maintenance is excellent, staff is very friendly and accommodating. Quality of food changed from 2 years ago - not as big selection of dishes especially for breakfast. Specialty restaurants are great. All in all - great vacation.
Hotel is very clean, maintenance is excellent, staff is very friendly and accommodating. Quality of food changed from 2 years ago - not as big selection of dishes especially for breakfast. Specialty restaurants are great. All in all - great vacation.
6
Amie
30 jul 2023
·
What we liked: the beach at the Beach Resort is the only option to swim without rocks. It was great and we were lucky to have no seaweed. The gym was fantastic. The spa and hydrotherapy services were great! What we didn't like: making dinner reservations was very difficult, even doing so right after check-in. Steak and seafood restaurants were totally booked. Hotel key stopped working 3 times. Had to pay $12USD per room for ecological/environmental tax upon check-in. However, this is not an environmentally friendly hotel. Only plastic bottles for water are available. Other hotels have a filtering system to fill up water bottles. You can imagine how many water bottles are given out on a daily basis! At the Beach Resort, there are no activities by the pool and no music. We had to walk up to the other hotels if we wanted to partake. Some of the water fountains in the pool were not working on multiple days. The Beach/Caribe buffets were closed 2 days for lunch. We walked up from the beach to be told it was closed for maintenance. We did not like the poolside buffet at the Beach resort (very limited menu and cool (not warm/hot) food. Minor but will note, no face clothes/wash clothes in the rooms. One or 2 fruity drinks were ok, but we drank mostly beer (modelo) all week. There is a good variety of food in buffets, but was not hot in most cases. Overall, we made the best of our trip, but will look at another hotel next time.
What we liked: the beach at the Beach Resort is the only option to swim without rocks. It was great and we were lucky to have no seaweed. The gym was fantastic. The spa and hydrotherapy services were great! What we didn't like: making dinner reservations was very difficult, even doing so right after check-in. Steak and seafood restaurants were totally booked. Hotel key stopped working 3 times. Had to pay $12USD per room for ecological/environmental tax upon check-in. However, this is not an environmentally friendly hotel. Only plastic bottles for water are available. Other hotels have a filtering system to fill up water bottles. You can imagine how many water bottles are given out on a daily basis! At the Beach Resort, there are no activities by the pool and no music. We had to walk up to the other hotels if we wanted to partake. Some of the water fountains in the pool were not working on multiple days. The Beach/Caribe buffets were closed 2 days for lunch. We walked up from the beach to be told it was closed for maintenance. We did not like the poolside buffet at the Beach resort (very limited menu and cool (not warm/hot) food. Minor but will note, no face clothes/wash clothes in the rooms. One or 2 fruity drinks were ok, but we drank mostly beer (modelo) all week. There is a good variety of food in buffets, but was not hot in most cases. Overall, we made the best of our trip, but will look at another hotel next time.
4
Jose Ramon Rodriguez
22 sept 2025
·
Se alojó 4 noches
The hotel Buffett restaurant was closed most of the time and we had to go to the next hotel restaurant to have breakfast and dinner. The lunch was only available at the next hotel beach restaurant, not at the main buffet, so we had to walk a lot for every meal. At 5 PM at our hotel swimming pool bar the was not beer available, not draft, not canned beer, any beer at all!! The lobby bar was closed the last day of our stay. Customer service office only allowed us to reserve 1 specialty restaurant during our entire stay, which was 4 nights and 5 days.
The hotel Buffett restaurant was closed most of the time and we had to go to the next hotel restaurant to have breakfast and dinner. The lunch was only available at the next hotel beach restaurant, not at the main buffet, so we had to walk a lot for every meal. At 5 PM at our hotel swimming pool bar the was not beer available, not draft, not canned beer, any beer at all!! The lobby bar was closed the last day of our stay. Customer service office only allowed us to reserve 1 specialty restaurant during our entire stay, which was 4 nights and 5 days.
8
Alyssa
20 jul 2025
·
Se alojó 6 noches
The Barcelo Maya is a great all inclusive resort with surprisingly great buffets. It is ideal for families and couples alike. The service staff are incredibly kind and attentive. The restaurants are about on par for all inclusive style restaurants. The Lindo stood out and the other booking choices were fun with great experiences. The hours for the buffets could use an evaluation, it would be nice to keep them open for longer hours to all the families that did not choose premier option. The rooms were a bit outdated but the A/C worked and housekeeping was attentive and very detailed. The pools were clean for the most part. There is volleyball in and out of the pool that you can rent balls for at the hut by the beach that you get towels at. Also, the gift shop in this hut has better prices.They could use 1 to 2 more staff at the swim up bars during peak times in the afternoon and evenings. We found that just quickly getting out of the pool and going to the walk up bartender in front of the buffet lodges, was much faster. The shows are fun throughout the week, Michael Jackson and Karaoke night were very entertaining. The mall and merchant booths are fun at night after dinners. The merchants are willing to negotiate and they have nice keepsakes and typical tourist type gifts and clothing. The wave ride, mini golf and bowling are fun options. During the day mini golf is free and bowling is BOGO, so a good time to go. There is also food and bar that is 24 hr in the blowing alley.
The Barcelo Maya is a great all inclusive resort with surprisingly great buffets. It is ideal for families and couples alike. The service staff are incredibly kind and attentive. The restaurants are about on par for all inclusive style restaurants. The Lindo stood out and the other booking choices were fun with great experiences. The hours for the buffets could use an evaluation, it would be nice to keep them open for longer hours to all the families that did not choose premier option. The rooms were a bit outdated but the A/C worked and housekeeping was attentive and very detailed. The pools were clean for the most part. There is volleyball in and out of the pool that you can rent balls for at the hut by the beach that you get towels at. Also, the gift shop in this hut has better prices.They could use 1 to 2 more staff at the swim up bars during peak times in the afternoon and evenings. We found that just quickly getting out of the pool and going to the walk up bartender in front of the buffet lodges, was much faster. The shows are fun throughout the week, Michael Jackson and Karaoke night were very entertaining. The mall and merchant booths are fun at night after dinners. The merchants are willing to negotiate and they have nice keepsakes and typical tourist type gifts and clothing. The wave ride, mini golf and bowling are fun options. During the day mini golf is free and bowling is BOGO, so a good time to go. There is also food and bar that is 24 hr in the blowing alley.
6
Jonathan Torail
30 oct 2025
·
Se alojó 5 noches
The food is horrible, the buffet is trash!!!
The food is horrible, the buffet is trash!!!
8
Philip
30 jun 2025
·
Se alojó 5 noches
Was a very nice resort with friendly staff and clean facilities. A good amount of choice on things to do. Buffet food was marginal, but restaurants were good.
Was a very nice resort with friendly staff and clean facilities. A good amount of choice on things to do. Buffet food was marginal, but restaurants were good.
6
Andrew
22 may 2025
·
Se alojó 7 noches
Wife got food poisoning 2nd day called resort doctor,they sent wife to hospital via ambulance..had to stay overnight in hospital...doctor said it was food poisoning.. we told resort they did nothing
Wife got food poisoning 2nd day called resort doctor,they sent wife to hospital via ambulance..had to stay overnight in hospital...doctor said it was food poisoning.. we told resort they did nothing
6
Dimitar
11 feb 2025
·
Se alojó 5 noches
We stayed at Barcelo Maya Beach from Jan 28 to Feb 2. The resort is massive, and as a guest, you have access to 4 or 5 hotels within the complex, meaning you can use their restaurants, bars, buffets, pools, beaches, lobbies, entertainment venues, and more. The hotel lobbies, gardens, and pools are absolutely stunning, with plenty of lush greenery. The beach is beautiful! Bring water shoes because the water is murky for the first 200 feet (about 60 meters), and there are many underwater rocks. Stingrays also swim in the shallow areas—I even accidentally stepped on one, so be careful! The downsides of the hotel: Not enough lounge chairs – This is the most frustrating issue. There are simply not enough loungers for all guests. People wake up before dawn just to place their towels and "reserve" chairs. By 8 AM, every lounger by the beach and pool was already taken. The problem is that many guests don’t actually show up until midday, leaving others without a place to sit. Meanwhile, there is plenty of space on the beach and around the pool for at least twice as many loungers, but for some reason, the hotel doesn’t provide enough. Limited à la carte restaurant reservations – For our 5-night stay, we were only allowed 2 reservations at the à la carte restaurants.The food in these restaurants was almost the same as in the buffet. As for drinks, don’t expect high-quality cocktails. The hotel is worth it for the price, offering good value for money.The staff was very kind.
We stayed at Barcelo Maya Beach from Jan 28 to Feb 2. The resort is massive, and as a guest, you have access to 4 or 5 hotels within the complex, meaning you can use their restaurants, bars, buffets, pools, beaches, lobbies, entertainment venues, and more. The hotel lobbies, gardens, and pools are absolutely stunning, with plenty of lush greenery. The beach is beautiful! Bring water shoes because the water is murky for the first 200 feet (about 60 meters), and there are many underwater rocks. Stingrays also swim in the shallow areas—I even accidentally stepped on one, so be careful! The downsides of the hotel: Not enough lounge chairs – This is the most frustrating issue. There are simply not enough loungers for all guests. People wake up before dawn just to place their towels and "reserve" chairs. By 8 AM, every lounger by the beach and pool was already taken. The problem is that many guests don’t actually show up until midday, leaving others without a place to sit. Meanwhile, there is plenty of space on the beach and around the pool for at least twice as many loungers, but for some reason, the hotel doesn’t provide enough. Limited à la carte restaurant reservations – For our 5-night stay, we were only allowed 2 reservations at the à la carte restaurants.The food in these restaurants was almost the same as in the buffet. As for drinks, don’t expect high-quality cocktails. The hotel is worth it for the price, offering good value for money.The staff was very kind.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
CAROLINA ALEHEGEM
4 ago 2026
·
Se alojó 5 noches
Las instalaciones están muy bien, el personal es atento y amable. El check in y el check out rapidísimo. Lo malo es la playa con mucho sargazo
Las instalaciones están muy bien, el personal es atento y amable. El check in y el check out rapidísimo. Lo malo es la playa con mucho sargazo
10
Gilda Itzel
28 jun 2026
·
Se alojó 5 noches
La habitación standar cumple con lo básico y comodidad, muebles un poco antiguos, pero nada de preocuparse Si prefieres algo mas moderno reserva la habitación premium... con jacuzzi y mas. Las áreas comunes muy bonitas, buen servicio en todo.
La habitación standar cumple con lo básico y comodidad, muebles un poco antiguos, pero nada de preocuparse Si prefieres algo mas moderno reserva la habitación premium... con jacuzzi y mas. Las áreas comunes muy bonitas, buen servicio en todo.
6
Sergio
24 jun 2026
·
Se alojó 4 noches
Demasiasdo sargazo muy tardado el barde playa
Demasiasdo sargazo muy tardado el barde playa
10
Maria Elena Fonseca
3 jun 2026
·
Se alojó 4 noches
Espectacular
Espectacular
10
Martha Cecilia
31 may 2026
·
Se alojó 5 noches
Hermoso hotel todo estuvo espectacular que llegamos nos sentimos en casa todo excelente personal instalaciones comida 10 de 10
Hermoso hotel todo estuvo espectacular que llegamos nos sentimos en casa todo excelente personal instalaciones comida 10 de 10
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 15:00 a 23:59
Antes de la(s) 12:00
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Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
septiembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-09-18: 222.76796722488402USD
- 2026-09-19: 204.89060245437622USD
- 2026-09-20: 202.6585251777649USD
- 2026-09-21: 202.455440209198USD
- 2026-09-22: 202.59588248901366USD
- 2026-09-23: 202.59588248901366USD
- 2026-09-24: 201.35331438064574USD
- 2026-09-25: 201.35331438064574USD
- 2026-09-26: 205.50872370986937USD
- 2026-09-27: 202.68032308120726USD
- 2026-09-28: 203.5514507095337USD
- 2026-09-29: 203.5514507095337USD
- 2026-09-30: 206.41887379074097USD
- 2026-10-01: 202.79914268188477USD
- 2026-10-02: 202.6585251777649USD
- 2026-10-03: 204.27426848678587USD
- 2026-10-04: 199.2939557006836USD
- 2026-10-05: 199.2939557006836USD
- 2026-10-06: 199.2939557006836USD
- 2026-10-07: 199.2939557006836USD
- 2026-10-08: 195.52992737731932USD
- 2026-10-09: 202.6585251777649USD
- 2026-10-10: 202.0636737098694USD
- 2026-10-11: 207.70636941070558USD
- 2026-10-12: 205.29046431655883USD
- 2026-10-13: 202.6585251777649USD
- 2026-10-14: 199.2939557006836USD
- 2026-10-15: 195.52992737731932USD
- 2026-10-16: 199.2939557006836USD
- 2026-10-17: 199.2939557006836USD
- 2026-10-18: 214.28244993515014USD
- 2026-10-19: 205.70341543426514USD
- 2026-10-20: 202.6585251777649USD
- 2026-10-21: 204.27426848678587USD
- 2026-10-22: 202.6585251777649USD
- 2026-10-23: 199.69455350494385USD
- 2026-10-24: 202.29838666534422USD
- 2026-10-25: 195.52992737731932USD
- 2026-10-26: 214.28244993515014USD
- 2026-10-27: 199.0493425720215USD
- 2026-10-28: 214.28244993515014USD
- 2026-10-29: 214.28244993515014USD
- 2026-10-30: 199.2939557006836USD
- 2026-10-31: 214.28244993515014USD
- 2026-11-01: 249.14602370986938USD
- 2026-11-02: 249.14602370986938USD
- 2026-11-03: 249.14602370986938USD
- 2026-11-04: 249.80584834976196USD
- 2026-11-05: 249.31110252685548USD
- 2026-11-06: 249.14602370986938USD
- 2026-11-07: 226.17902370986937USD
- 2026-11-08: 226.17902370986937USD
- 2026-11-09: 239.95922370986938USD
- 2026-11-10: 228.7373861633301USD
- 2026-11-11: 227.15011680374144USD
- 2026-11-12: 228.7373861633301USD
- 2026-11-13: 226.17902370986937USD
- 2026-11-14: 225.43693125915527USD
- 2026-11-15: 227.15011680374144USD
- 2026-11-16: 232.3427138343811USD
- 2026-11-17: 293.93167370986936USD
- 2026-11-18: 369.15022829589844USD
Este alojamiento proporciona un servicio de traslado desde el aeropuerto (es posible que se apliquen cargos adicionales). Los huéspedes deberán proporcionar al alojamiento los datos de su llegada a través de la información de contacto que figura en la confirmación de la reserva. El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. Si tienes dudas, ponte en contacto con el alojamiento a través los datos que aparecen en la confirmación de la reserva. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito, tarjetas de débito y efectivo.
- No se garantiza la disponibilidad de habitaciones sin ruidos.
- Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor, detector de humo, sistema de seguridad y botiquín de primeros auxilios.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- En el restaurante de este alojamiento se exige un código de vestimenta estricto.
- Es necesario reservar con antelación los servicios de masaje y los tratamientos de spa. Las reservas se realizan poniéndose en contacto con el alojamiento antes de la llegada, a través de la información de contacto que figura en la confirmación de la reserva.
- Solo se permite el acceso a las habitaciones a los huéspedes registrados en el hotel.
- Este alojamiento no acepta mascotas ni perros guía.
- Transporte al aeropuerto: 278 USD por vehículo (ida y vuelta, máximo 7 personas)
- El registro de entrada temprana tiene un coste adicional (servicio sujeto a disponibilidad).
- El registro de salida tardía tiene un coste adicional (sujeto a disponibilidad)
- El cargo por las instalaciones incluye el uso de spa
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Aparcamiento
Traslados al aeropuerto
Restaurante
Piscina
Centro de negocios
Servicio de habitaciones
Actividades
Piscina
Pistas de tenis
Playa privada
Casino
Jardín
Campo de golf (cercano)
Playa (cercana)
Buceo
Windsurf
Billares
Zona de juegos
Canoas
Piscina infantil
Piscina al aire libre
Música en directo
Evening Entertainment
Pool (Seasonal Outdoor)
Ping pong
Terraza
Fitness Center (nearby)
Water Park
Aparcamiento
Aparcamiento
Traslados al aeropuerto
Aparcamiento gratuito
Estación de carga para coches eléctricos
Parking (Limited)
Parking Onsite
Internet
WiFi gratuito
Servicios
Centro de negocios
Mostrador turístico
Servicio de tintorería
Guardería infantil/Niñera
Servicio de limpieza
Salones para banquetes
Cambio de divisas
Caja fuerte
Cajero automático
Consigna de equipajes
Zona para fumadores
Autoservicio de lavandería
24-Hour Front Desk
Concierge Services
General
Servicio de habitaciones
Restaurante
Habitaciones para no fumadores
Sauna
Sala de vapor
Servicio de masajes
Spa y centro de bienestar
Barbería/Salón de belleza
Tratamientos corporales
Tratamientos faciales
Club infantil
Habitación familiar
Beach Sun Loungers
Snack Bar/Deli