Barceló Maya Caribe
191 US$
/ noche
Promedio para septiembre
Precios para Barceló Maya Caribe
Selecciona fechas para ver precios y disponibilidad
191 US$
/ noche
Promedio para septiembre
Precios medios mensuales
En Barceló Maya Caribe, los precios por noche son de 187 US$ de media en el mes más barato (octubre) y de 486 US$ en el mes más caro (enero), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 486 US$ |
| febrero | 435 US$ |
| marzo | 435 US$ |
| abril | 311 US$ |
| mayo | 208 US$ |
| junio | 321 US$ |
| julio | 216 US$ |
| agosto | 215 US$ |
| septiembre | 191 US$ |
| octubre | 187 US$ |
| noviembre | 263 US$ |
| diciembre | 481 US$ |
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sept · 191 US$
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Más caro: enero (aprox. 486 US$)
Más barato: octubre (aprox. 187 US$)
Acerca de esta propiedad
Relájate en el spa completo, que ofrece masajes, tratamientos corporales y tratamientos faciales. La diversión está asegurada en este alojamiento, que ofrece 2 piscinas al aire libre, una discoteca y un parque acuático (de pago). Otros serv...
Servicios
Relájate en el spa completo, que ofrece masajes, tratamientos corporales y tratamientos faciales. La diversión está asegurada en este alojamiento, que ofrece 2 piscinas al aire libre, una discoteca y un parque acuático (de pago). Otros servicios de este alojamiento incluyen conexión a Internet wifi gratis, servicios de conserjería y servicio de cuidado infantil (de pago).
Servicios empresariales
Tendrás un centro de negocios, periódicos gratuitos en el vestíbulo y un servicio de recepción las 24 horas a tu disposición. ¿Estás organizando un evento en Xpu-Ha? En este alojamiento tienes a tu disposición 1125 metros cuadrados de espacio con centro de conferencias y salas de reuniones. Pagando un pequeño suplemento podrás aprovechar prestaciones como servicio de transporte al aeropuerto (ida y vuelta) disponible 24 horas y aparcamiento sin asistencia gratuito.
Comida
Come algo en Caribe Buffet, uno de los 5 restaurantes de este alojamiento. Relájate con un refresco del bar junto a la piscina o de uno de los 4 bares con salón. Se ofrece un desayuno bufé gratuito todos los días de 07:00 a 10:30.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 414 habitaciones con aire acondicionado, artículos del minibar gratis y televisión LCD. Las habitaciones disponen de balcón o patio con mobiliario. Para los momentos de ocio, tienes una por satélite. El cuarto de baño está provisto de ducha y bañera combinadas, cabezal de ducha tipo lluvia y artículos de higiene personal gratuitos.
Ubicación
Si optas por alojarte en Barceló Maya Caribe - All Inclusive durante tu estancia en Xpu-Ha, estarás a pie de playa, a pocos pasos de Playa Xpu-ha y Ecopark Kantun Chi. Además, este alojamiento con todo incluido se encuentra a 1,1 km de Cenote Cristalino y a 2,9 km de Club de golf de Puerto Aventuras.
Qué hay cerca
Playa Xpu-ha(0.1 millas)
Playa Oasis(0.1 millas)
Ecopark Kantun Chi(0.3 millas)
Cenote Cristalino(0.3 millas)
Cenote Azul(0.6 millas)
Cenote Jardín del Edén(1 millas)
Cenote Chikin Ha(1.3 millas)
Club de golf de Puerto Aventuras(1.8 millas)
Marina de Puerto Aventuras(2.2 millas)
Museo CEDAM(2.2 millas)
Cenote Chac Mool(2.4 millas)
Bahía de Fátima(2.4 millas)
Laguna Kantenah(2.8 millas)
Cenote Tajma Ha(3.1 millas)
Caleta Chac-hal-al(3.4 millas)
Cozumel, Quintana Roo (CZM-A. Internacional de Cozumel)(25.5 millas)
Cancún, Quintana Roo (CUN-Cancún Intl.)(49.2 millas)
Aparcamiento
Traslados al aeropuerto
Restaurante
Piscina
Centro de negocios
Servicio de habitaciones
Ubicación
Carretera Chetumal Puerto Juarez Km. 266, Xpu-Ha, Solidaridad, Estado de Quintana Roo, México
Playa Xpu-ha (0.1 millas)
Playa Oasis (0.1 millas)
Ecopark Kantun Chi (0.3 millas)
Cenote Cristalino (0.3 millas)
Cenote Azul (0.6 millas)
Cenote Jardín del Edén (1 millas)
Opciones de habitación
5
Suite (Ocean Front Premium Level)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
1432 ft²
Balcón o patioAire acondicionadoBaño privadoCaja fuerte
5
Suite junior (Ocean Front Premium level)
Detalles de la oferta
1 Cama Doble Extragrande
2 Camas Dobles
Capacidad: 4
592 ft²
Balcón o patioAire acondicionadoSofá camaBaño privado
7
Suite (Swim Up Premium Level)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
1432 ft²
Balcón o patioAire acondicionadoBaño privadoCaja fuerte
5
Habitación superior
Detalles de la oferta
1 Cama Doble Extragrande
2 Camas Dobles
Capacidad: 4
420 ft²
Balcón o patioAire acondicionadoBaño privadoCuna(s) (gratis)
7
Suite junior (Swim Up Premium Level)
Detalles de la oferta
1 Cama Doble Extragrande
2 Camas Dobles
Capacidad: 2
592 ft²
Balcón o patioAire acondicionadoBaño privadoCaja fuerte
Reseñas de los huéspedes sobre Barceló Maya Caribe
8.2
Muy bueno
Basado en 1004 comentarios verificados
¿Quién se queda aquí?
Trabajo
1%
Pareja
32%
Familia
51%
Grupo
13%
Solo/a
1%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En Barceló Maya Caribe - Todo Incluido, los huéspedes elogian la extensión de los terrenos, las múltiples piscinas, las actividades para niños y las amplias comodidades, aunque las opiniones sobre la calidad de la comida, el estado de las habitaciones y la consistencia del servicio varían en este gran y concurrido complejo de múltiples resorts.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
En Barceló Maya Caribe - Todo Incluido, los huéspedes elogian la extensión de los terrenos, las múltiples piscinas, las actividades para niños y las amplias comodidades, aunque las opiniones sobre la calidad de la comida, el estado de las habitaciones y la consistencia del servicio varían en este gran y concurrido complejo de múltiples resorts.
Las habitaciones se describen con frecuencia como limpias pero anticuadas, con problemas recurrentes de mantenimiento o del aire acondicionado y, ocasionalmente, ruido debido al aislamiento acústico deficiente. Las opiniones sobre la restauración son variadas: los buffets pueden resultar repetitivos o poco calientes, mientras que algunos restaurantes a la carta reciben elogios, aunque las reservas son limitadas, se forman colas y hay un código de vestimenta estricto que requiere pantalones que sorprende a algunos huéspedes. Muchas interacciones con el personal son cálidas y serviciales, aunque las reseñas también señalan un registro lento, información inconsistente, barreras idiomáticas y ocasionales reasignaciones a otros edificios. Espere una estancia animada y orientada a las familias con mucho que hacer, pero con una restauración y un mantenimiento de las habitaciones desiguales.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Gran complejo de múltiples resorts con muchas piscinas, una playa con acceso para nadar, espectáculos diarios, actividades para niños, un spa/circuito de hidroterapia y acceso a los hoteles Barceló vecinos. Entre los inconvenientes se incluyen las multitudes, la reserva de tumbonas, la vida nocturna limitada, algunas actividades con coste adicional y una señalización o información deficiente.
Reseñas de huéspedes relacionadas
10
Luciano
13 ene 2025
·
Se alojó 6 noches
The property is fantastic. We enjoyed access to the amenities of four hotels, including bars, swimming pools, and restaurants. The buffet restaurant is amazing, offering a wide variety of options, including local dishes. There are also other dining options with excellent food and service. The beach is beautiful with calm waters. While there are some rocky areas, it's easy to find sandy spots. The hotel is well-maintained and clean, with friendly staff who always greet you with a smile.
The property is fantastic. We enjoyed access to the amenities of four hotels, including bars, swimming pools, and restaurants. The buffet restaurant is amazing, offering a wide variety of options, including local dishes. There are also other dining options with excellent food and service. The beach is beautiful with calm waters. While there are some rocky areas, it's easy to find sandy spots. The hotel is well-maintained and clean, with friendly staff who always greet you with a smile.
10
Arminda
28 ago 2025
·
Se alojó 4 noches
We love this resort! There are a lot of fitness and fun activities, as well as a fantastic spa. Plenty of food choices and there’s even a natural cenote at walking distance.
We love this resort! There are a lot of fitness and fun activities, as well as a fantastic spa. Plenty of food choices and there’s even a natural cenote at walking distance.
10
Kenneth
22 sept 2025
·
Se alojó 10 noches
Pool entertainment and staff lala Wendy America Sergio Juan excellent room services flank steaks hydrotherapy and mini mall and strikers sport bar and jaguar night Club and access to 3 other hotels
Pool entertainment and staff lala Wendy America Sergio Juan excellent room services flank steaks hydrotherapy and mini mall and strikers sport bar and jaguar night Club and access to 3 other hotels
10
Valentina
16 nov 2025
·
Se alojó 7 noches
We really enjoyed our stay here with the whole family. Theatre is awesome to watch some great shows in the evening. Overall there was something to do for everyone. The beach is very very nice!
We really enjoyed our stay here with the whole family. Theatre is awesome to watch some great shows in the evening. Overall there was something to do for everyone. The beach is very very nice!
8
Juan Camilo
4 ago 2025
·
Se alojó 7 noches
The hotel is big and full of things to do for families. Many of them you have to pay extra for, so not really all inclusive. The staff looks like they don't want to work there, not friendly at all, at least most of them. And because we buy the trip through Expedia they wont do nothing extra for you, they just said talk to your agent.
The hotel is big and full of things to do for families. Many of them you have to pay extra for, so not really all inclusive. The staff looks like they don't want to work there, not friendly at all, at least most of them. And because we buy the trip through Expedia they wont do nothing extra for you, they just said talk to your agent.
2
Isaac
16 jun 2025
·
Se alojó 4 noches
Bathrooms need an upgrade, staff didn’t speak English well so rarely greeted you. Pools close at 6:00pm, strict dress code for men in reservation dinners! (Why!!!) it’s too hot to wear pants, and in hibachi you sitting around table and can’t see a person’s bottom! Stupid rule! It’s nice dress clothes that don’t have to be pants. Even the lunch buffet made you get dress to still come eat outside. The entire resort shuts down by 8:00pm! Nothing to do but go to the room and sit. Need more evenings activities if you going to close just about everything down early. Even the mall! Close early and no one shopping or there to open the stores. Never staying there again. FYI…other Barcelo greet there guest with welcome drinks and make you feel excited you are here. Not this place.
Bathrooms need an upgrade, staff didn’t speak English well so rarely greeted you. Pools close at 6:00pm, strict dress code for men in reservation dinners! (Why!!!) it’s too hot to wear pants, and in hibachi you sitting around table and can’t see a person’s bottom! Stupid rule! It’s nice dress clothes that don’t have to be pants. Even the lunch buffet made you get dress to still come eat outside. The entire resort shuts down by 8:00pm! Nothing to do but go to the room and sit. Need more evenings activities if you going to close just about everything down early. Even the mall! Close early and no one shopping or there to open the stores. Never staying there again. FYI…other Barcelo greet there guest with welcome drinks and make you feel excited you are here. Not this place.
8
Gloria Ruth
8 nov 2025
·
Se alojó 12 noches
The pools were very well maintained and we loved that the surfaces around the pool did not burn our feet! There were lots of activities, lounges were plentiful with filtered shade. Drink service around the pool took way too long, going to the bar yourself is always faster. Enjoyed the hydrotherapy thoroughly!
The pools were very well maintained and we loved that the surfaces around the pool did not burn our feet! There were lots of activities, lounges were plentiful with filtered shade. Drink service around the pool took way too long, going to the bar yourself is always faster. Enjoyed the hydrotherapy thoroughly!
8
Chris
28 may 2024
·
Se alojó 3 noches
Overall this is a pretty nice place to stay and we had a great time. The room was a little dated but nice and clean. The overall facilities were updated and the grounds were clean. The multiple pools were a nice option depending on what crowd you wanted to be around. The buffet food was average but we did not eat anything that we didn't like. We did eat at the Italian and Sushi restaurants. They were both very good and the wait staff was friendly. As a whole the staff was very friendly aside from the front desk personnel. There is not much for nightlife if that is what you are looking for but there are certainly places where you can get a drink just about any time of day. There are watersports options on the beach and there were plenty of chairs open, in and out of the sunshine. We'd certainly entertain the thought of coming back but there are many resorts in the area so we'd likely try others before returning.
Overall this is a pretty nice place to stay and we had a great time. The room was a little dated but nice and clean. The overall facilities were updated and the grounds were clean. The multiple pools were a nice option depending on what crowd you wanted to be around. The buffet food was average but we did not eat anything that we didn't like. We did eat at the Italian and Sushi restaurants. They were both very good and the wait staff was friendly. As a whole the staff was very friendly aside from the front desk personnel. There is not much for nightlife if that is what you are looking for but there are certainly places where you can get a drink just about any time of day. There are watersports options on the beach and there were plenty of chairs open, in and out of the sunshine. We'd certainly entertain the thought of coming back but there are many resorts in the area so we'd likely try others before returning.
8
Dimitar
31 dic 2024
·
Se alojó 7 noches
Clean and very well maintenanced property. A bit outdates. The thing I hated the most is the towel game. It is not supposed to wake up on 6:30 to go and put your towels to reserve chairs when you are supposed to relax and enjoy the vacation. There were multiple situations when people were getting angry because of lack of chairs. I don't get how the management can spend so much money on the resort to make customers enjoyng the stay, but oversee something important like that. I've seen this isuues in other resorts also and this is plain stupid. Also there were some moments when the water pressure was very low.
Clean and very well maintenanced property. A bit outdates. The thing I hated the most is the towel game. It is not supposed to wake up on 6:30 to go and put your towels to reserve chairs when you are supposed to relax and enjoy the vacation. There were multiple situations when people were getting angry because of lack of chairs. I don't get how the management can spend so much money on the resort to make customers enjoyng the stay, but oversee something important like that. I've seen this isuues in other resorts also and this is plain stupid. Also there were some moments when the water pressure was very low.
8
JOSEPH
12 ago 2025
·
Se alojó 8 noches
Beautiful property, clean and good food at some restaurants not all of them. Overall was a good stay, the only things we did not like is lines to the restaurants even with reservations so many people pack together to wait in line to get in. Busy season I guess ! Also not much area with AC to cool off and have a drinks, we found a bar with AC on neighbors property, but it barely worked there too. No Bar at the beach, so we barely drinks at this vacation as to not much where to hang out to hide from mosquitoes and heat/humidity.
Beautiful property, clean and good food at some restaurants not all of them. Overall was a good stay, the only things we did not like is lines to the restaurants even with reservations so many people pack together to wait in line to get in. Busy season I guess ! Also not much area with AC to cool off and have a drinks, we found a bar with AC on neighbors property, but it barely worked there too. No Bar at the beach, so we barely drinks at this vacation as to not much where to hang out to hide from mosquitoes and heat/humidity.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Muchas reseñas destacan unos terrenos y piscinas muy limpios y bien cuidados, con un servicio de limpieza generalmente fiable. Un número menor informa de lagunas en la limpieza de las habitaciones u olores y, en algunos casos, una piscina sucia.
Reseñas de huéspedes relacionadas
10
Stephanie
3 ago 2025
·
Se alojó 5 noches
Very clean and well staffed. Beautiful beaches and pools.
Very clean and well staffed. Beautiful beaches and pools.
10
Lazaro Jr
22 oct 2025
·
Se alojó 4 noches
Very clean
Very clean
4
Angela Rita
19 ago 2024
·
Se alojó 7 noches
Our room was not cleaned thoroughly when we arrived. The toilet leaked resulting in a wet bathroom floor at all times. Also our shower would not drain so you are standing in dirty water while showering. There was a loud squealing sound that woke us up coming from the vent on our first night there. They did fix it but it returned periodically throughout our stay which resulted in poor quality sleep. We will not be returning and do not recommend you spend your hard earned money to stay here.
Our room was not cleaned thoroughly when we arrived. The toilet leaked resulting in a wet bathroom floor at all times. Also our shower would not drain so you are standing in dirty water while showering. There was a loud squealing sound that woke us up coming from the vent on our first night there. They did fix it but it returned periodically throughout our stay which resulted in poor quality sleep. We will not be returning and do not recommend you spend your hard earned money to stay here.
10
Grace Mae
10 nov 2025
·
Se alojó 7 noches
Room was clean. All staff were courteous and helpful. Grounds and pools are well kept.
Room was clean. All staff were courteous and helpful. Grounds and pools are well kept.
10
Guy
25 oct 2025
·
Se alojó 10 noches
Clean environment, all amenities very easy to access and very walkable distances. Buffet and a la cartes were great with something for everyone. Would not hesitate to return to this property again.
Clean environment, all amenities very easy to access and very walkable distances. Buffet and a la cartes were great with something for everyone. Would not hesitate to return to this property again.
8
Nadia
16 may 2025
·
Se alojó 7 noches
The pools were filthy
The pools were filthy
10
Martha
16 jul 2025
·
Se alojó 2 noches
Super clean hotel, top-quality buffet, beautiful pools, and exceptional ocean views; top-notch customer service, 100% recommended.
Super clean hotel, top-quality buffet, beautiful pools, and exceptional ocean views; top-notch customer service, 100% recommended.
10
Kaitlynn Lillian
10 nov 2025
·
Se alojó 7 noches
The place is so clean
The place is so clean
10
Katina
14 jul 2025
·
Se alojó 1 noche
The resort is amazing. There's plenty to do and everything is super clean.
The resort is amazing. There's plenty to do and everything is super clean.
10
Sharon
21 nov 2024
·
Se alojó 7 noches
Very family friendly resort with lots of activities to entertain the kids. Rooms could use a bit of upkeep and deep cleaning, but it's ok otherwise. The property itself was great!
Very family friendly resort with lots of activities to entertain the kids. Rooms could use a bit of upkeep and deep cleaning, but it's ok otherwise. The property itself was great!
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones suelen estar limpias pero son anticuadas, con problemas recurrentes de mantenimiento (aire acondicionado, desagües, puertas, tarjetas de acceso) y un aislamiento acústico limitado; las habitaciones superiores se ven más nuevas. Varios huéspedes mencionaron olores a humedad o accesorios desgastados.
Reseñas de huéspedes relacionadas
10
Michael
14 oct 2025
·
Se alojó 5 noches
The internet was fast! The room was clean but outdated looking.. it wasn’t like wowww it was more like ok this’ll do. The air conditioning worked great. You just have to make sure the door to the patio is closed or it won’t work
The internet was fast! The room was clean but outdated looking.. it wasn’t like wowww it was more like ok this’ll do. The air conditioning worked great. You just have to make sure the door to the patio is closed or it won’t work
4
Tommaso
12 dic 2025
·
Se alojó 2 noches
Camera vecchia, poco insonorizzata e schiamazzi notturni non gestiti
Camera vecchia, poco insonorizzata e schiamazzi notturni non gestiti
8
POLINA MASLENNIKOVA
14 nov 2025
·
Se alojó 6 noches
The room was clean, comfortable mattress, crispy white sheets. The room itself is dated, lighting in the bathroom is bad if you are trying to do make up. The grounds are beautiful. The buffet is typical of all inclusive. We also went to the Japanese teppanyaki restaurant, it was really good. As we are beach and ocean people, we were not impressed with the ocean. It’s very shallow and flat which is fine if you have small kids but the entry is a bit rocky, you can’t see the rocks because the water isn’t super clear most of the time, some areas of sand on the bottom feel mushy as you walk and sometimes there would be a smell of rotten eggs in the water, very strange. But overall we had a good time.
The room was clean, comfortable mattress, crispy white sheets. The room itself is dated, lighting in the bathroom is bad if you are trying to do make up. The grounds are beautiful. The buffet is typical of all inclusive. We also went to the Japanese teppanyaki restaurant, it was really good. As we are beach and ocean people, we were not impressed with the ocean. It’s very shallow and flat which is fine if you have small kids but the entry is a bit rocky, you can’t see the rocks because the water isn’t super clear most of the time, some areas of sand on the bottom feel mushy as you walk and sometimes there would be a smell of rotten eggs in the water, very strange. But overall we had a good time.
10
ALCIDIA
27 ago 2025
·
Se alojó 3 noches
The food was very good. There were many options to choose from. The one issue we experienced was the water that went from the shower to the toilet area every time the shower was turned on. We had to lay towels down to block the leaking area on the floor connecting the shower to the toilet area. Another issue was the ice machines out on the hallways that did not function. Other than that, we enjoyed our stay.
The food was very good. There were many options to choose from. The one issue we experienced was the water that went from the shower to the toilet area every time the shower was turned on. We had to lay towels down to block the leaking area on the floor connecting the shower to the toilet area. Another issue was the ice machines out on the hallways that did not function. Other than that, we enjoyed our stay.
6
Osvaldo
14 ago 2025
·
Se alojó 6 noches
Very dated rooms, a/c not working properly and one of the bathroom lights fixture almost falls in my head, lot of loose things in the bath tub, small tv’s and radio clocks, limited amount of outlets for chargers. Rooms definitely need improvement!!
Very dated rooms, a/c not working properly and one of the bathroom lights fixture almost falls in my head, lot of loose things in the bath tub, small tv’s and radio clocks, limited amount of outlets for chargers. Rooms definitely need improvement!!
4
Dreni
29 jul 2024
·
Se alojó 5 noches
Stayed 5 nights in July of 2024 and would not return if they paid me to. The Resort - The buildings were really old and smelled of mold and mildew. I afterwards found out it was built in '99, I wish I had checked before I booked. It looks like it was built in '99 and thousands of people used it, which they did. It's in a rough condition. Our section was called Sayil. The Room - We booked the Superior room and it looks nothing like in the pictures. The bathroom was terrible. Caulked a million times, dark, small and the toilet seat would not stay up. The 'shower/bath' glass door was dirty and stained and the room smelled of mold. The balcony glass door must be the original from '99 as the mechanism to lock unlock barely worked and if not careful it would lock you outside. A girl in the room on the right side when facing our room door got stuck in the balcony and I had to call room service to let her out. The room was terrible and mattresses old uncomfortable. Food - Absolutely terrible. The buffet and the Captain Morgan's bar. Junk food at it's finest. We are not rich by any means or picky eaters, but if it wasn't for the omelet in the morning and potatoes, tomatoes and dry foods we would have starved. You only get 2 vouchers for the restaurants, and it is quite impossible to get a reservation. Managed to reserve for the last night. Pool and Beach - The pool and the beach were the only good thing, and my kids enjoyed swimming in both. Staff were amazing!!!
Stayed 5 nights in July of 2024 and would not return if they paid me to. The Resort - The buildings were really old and smelled of mold and mildew. I afterwards found out it was built in '99, I wish I had checked before I booked. It looks like it was built in '99 and thousands of people used it, which they did. It's in a rough condition. Our section was called Sayil. The Room - We booked the Superior room and it looks nothing like in the pictures. The bathroom was terrible. Caulked a million times, dark, small and the toilet seat would not stay up. The 'shower/bath' glass door was dirty and stained and the room smelled of mold. The balcony glass door must be the original from '99 as the mechanism to lock unlock barely worked and if not careful it would lock you outside. A girl in the room on the right side when facing our room door got stuck in the balcony and I had to call room service to let her out. The room was terrible and mattresses old uncomfortable. Food - Absolutely terrible. The buffet and the Captain Morgan's bar. Junk food at it's finest. We are not rich by any means or picky eaters, but if it wasn't for the omelet in the morning and potatoes, tomatoes and dry foods we would have starved. You only get 2 vouchers for the restaurants, and it is quite impossible to get a reservation. Managed to reserve for the last night. Pool and Beach - The pool and the beach were the only good thing, and my kids enjoyed swimming in both. Staff were amazing!!!
2
Marisol
15 ago 2024
·
Se alojó 4 noches
When we arrived, we were changed to another part of the hotel and they made us walk to the other resort with our luggage. The room key had to be changed 4 times which required a long walk to the front desk 4 times.
When we arrived, we were changed to another part of the hotel and they made us walk to the other resort with our luggage. The room key had to be changed 4 times which required a long walk to the front desk 4 times.
8
Francisco J
19 jul 2024
·
Se alojó 6 noches
The room I received needed various maintenance work. The sliding door was broken adjoining door was also not working right the safe was also not working correctly and the phone did not work except for the first and last day. It was also very challenging making dinner reservations for the restaurants I wanted to attend and the hotel would not take reservations in advance. The staff was kind but time was wasted waiting on the maintenance and for the safe to be fixed. I had to wait over two hours for them to arrive one day.
The room I received needed various maintenance work. The sliding door was broken adjoining door was also not working right the safe was also not working correctly and the phone did not work except for the first and last day. It was also very challenging making dinner reservations for the restaurants I wanted to attend and the hotel would not take reservations in advance. The staff was kind but time was wasted waiting on the maintenance and for the safe to be fixed. I had to wait over two hours for them to arrive one day.
6
Brandy
18 dic 2023
·
Se alojó 3 noches
We were happy with the resort overall, food was very average, our room ( caribe) was very old/ outdated but every worked, the whole resort was pretty and the beach is amazing ( that was the reason we came to this resort. Activities were just ok
We were happy with the resort overall, food was very average, our room ( caribe) was very old/ outdated but every worked, the whole resort was pretty and the beach is amazing ( that was the reason we came to this resort. Activities were just ok
6
Joanne
3 nov 2025
·
Se alojó 14 noches
My 3rd time at this resort and really noticed the deterioration. Food was substandard with not much variation. Issues with housekeeping at the beginning of our stay, but after numerous times mentioning them, they were all corrected and no problems after that with the room. Smoking on the beach was horrendous and the sand was littered with butts. Most staff were not as friendly as my previous stays, with most not even a smile! Rooms are very noisy, especially late at night as there is no enforcement of "quiet zones". Our sleeps were not the best for 2 weeks. We are re-thinking a return to this resort all because of the above issues. What was previously a 5 star resort on my first visit has now dropped to a 3.5 star resort 😞 Too bad because we used to love it there.
My 3rd time at this resort and really noticed the deterioration. Food was substandard with not much variation. Issues with housekeeping at the beginning of our stay, but after numerous times mentioning them, they were all corrected and no problems after that with the room. Smoking on the beach was horrendous and the sand was littered with butts. Most staff were not as friendly as my previous stays, with most not even a smile! Rooms are very noisy, especially late at night as there is no enforcement of "quiet zones". Our sleeps were not the best for 2 weeks. We are re-thinking a return to this resort all because of the above issues. What was previously a 5 star resort on my first visit has now dropped to a 3.5 star resort 😞 Too bad because we used to love it there.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
Muchos huéspedes elogian a un personal amable y trabajador y a equipos atentos. Otros informan de un registro lento o confuso, barreras idiomáticas, información inconsistente, reasignaciones ocasionales y una respuesta desigual cuando surgen problemas.
Reseñas de huéspedes relacionadas
6
CARMEN PATRICIA
18 jun 2025
·
Se alojó 7 noches
Í enjoyed my stay here. Everyone was very welcoming. However, the check in and check out process was not great. We got an hour late check in because the room wasn’t ready yet so they sent us to a further room. Also checking out, no one was at the desk early morning so someone else had to do the process for us.
Í enjoyed my stay here. Everyone was very welcoming. However, the check in and check out process was not great. We got an hour late check in because the room wasn’t ready yet so they sent us to a further room. Also checking out, no one was at the desk early morning so someone else had to do the process for us.
10
bhavesha
14 oct 2025
·
Se alojó 7 noches
We had an absolutely amazing week! All of the staff were so helpful and genuinely kind. A huge shoutout to Danielle in the buffet and to the maintenance manager and staff, Roman Medina and Miquel Arcos. They went above and beyond to make our stay unforgettable. Their warmth and outstanding service truly made a difference. We can’t wait to come back!
We had an absolutely amazing week! All of the staff were so helpful and genuinely kind. A huge shoutout to Danielle in the buffet and to the maintenance manager and staff, Roman Medina and Miquel Arcos. They went above and beyond to make our stay unforgettable. Their warmth and outstanding service truly made a difference. We can’t wait to come back!
2
Elsa G
24 jul 2025
·
Se alojó 7 noches
The ac stopped working & maintenance couldn’t fix it. We booked several months in advance for a specific part of resort & they moved us to another location on their own; without notice. Very inconvenient!!!! The staff was not very helpful in this situation either, did nothing to try to make the situation better.
The ac stopped working & maintenance couldn’t fix it. We booked several months in advance for a specific part of resort & they moved us to another location on their own; without notice. Very inconvenient!!!! The staff was not very helpful in this situation either, did nothing to try to make the situation better.
10
Grace Mae
10 nov 2025
·
Se alojó 7 noches
Room was clean. All staff were courteous and helpful. Grounds and pools are well kept.
Room was clean. All staff were courteous and helpful. Grounds and pools are well kept.
10
Adriana
1 oct 2024
·
Se alojó 7 noches
Staff at all the properties go over and above to accommodate the guest. Great resort will highly recommend to family and friends
Staff at all the properties go over and above to accommodate the guest. Great resort will highly recommend to family and friends
8
Juan Camilo
4 ago 2025
·
Se alojó 7 noches
The hotel is big and full of things to do for families. Many of them you have to pay extra for, so not really all inclusive. The staff looks like they don't want to work there, not friendly at all, at least most of them. And because we buy the trip through Expedia they wont do nothing extra for you, they just said talk to your agent.
The hotel is big and full of things to do for families. Many of them you have to pay extra for, so not really all inclusive. The staff looks like they don't want to work there, not friendly at all, at least most of them. And because we buy the trip through Expedia they wont do nothing extra for you, they just said talk to your agent.
2
Robert B
16 jul 2025
·
Se alojó 6 noches
I booked needing a room on ground level because of handicap status. I booked caribe since its location is somewhat centralized. I was told when i arrived they moved me to beach. Beach is farthest away from everything. Also, was forced to stay on 3rd floor that had 36 steps to get too. I just had a partial foot amputation and this was nearly impossible. Food was awful, tokyo and Kyoto are the best restaurants on site. Service was ok. I will never patronize this resort again. RIU for the win. Please take into consideration, Barcelo has been my go to since 2008. Alberto at the entrance needs promoted to manager. He is the only person who cares
I booked needing a room on ground level because of handicap status. I booked caribe since its location is somewhat centralized. I was told when i arrived they moved me to beach. Beach is farthest away from everything. Also, was forced to stay on 3rd floor that had 36 steps to get too. I just had a partial foot amputation and this was nearly impossible. Food was awful, tokyo and Kyoto are the best restaurants on site. Service was ok. I will never patronize this resort again. RIU for the win. Please take into consideration, Barcelo has been my go to since 2008. Alberto at the entrance needs promoted to manager. He is the only person who cares
2
Lauren
28 may 2024
·
Se alojó 4 noches
Staff was overly rude.
Staff was overly rude.
8
Elisabet
27 oct 2024
·
Se alojó 3 noches
My third time staying at a Barcelo resort my first time in Puerto Vallarta and the two times here Tropical and Caribe. Everything like alway very nice. This time we checked in premium not to happy with the check in process the staff who help us check in very low spoken had trouble understanding what she was saying and not too friendly. Not the best experience! At the hotel lobby area staff is more welcome and friendly. Other than that we always enjoy our stay at Barcelo.
My third time staying at a Barcelo resort my first time in Puerto Vallarta and the two times here Tropical and Caribe. Everything like alway very nice. This time we checked in premium not to happy with the check in process the staff who help us check in very low spoken had trouble understanding what she was saying and not too friendly. Not the best experience! At the hotel lobby area staff is more welcome and friendly. Other than that we always enjoy our stay at Barcelo.
8
Sylvia Catalina
22 oct 2024
·
Se alojó 6 noches
My first time at the resort and it was a great experience! We did have an issue at check-in. We reserved through Orbitz and were granted VIP status, per Orbitz. However, the resort had an issue honoring the VIP package because it wasn't in their system, even though it was clearly stated on our printed reservation papers. After a lot of back and forth and fustration they granted us the VIP package as if they were doing us a favor.
My first time at the resort and it was a great experience! We did have an issue at check-in. We reserved through Orbitz and were granted VIP status, per Orbitz. However, the resort had an issue honoring the VIP package because it wasn't in their system, even though it was clearly stated on our printed reservation papers. After a lot of back and forth and fustration they granted us the VIP package as if they were doing us a favor.
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Ubicación
Ubicación frente a la playa entre Playa del Carmen y Tulum con acceso a otros hoteles Barceló; a muchos les parece seguro y encuentran el complejo transitable. Algunas partes de la costa son rocosas o se ven afectadas por las algas, y las distancias pueden requerir mucho caminar.
Reseñas de huéspedes relacionadas
10
Epifania
21 jun 2024
·
Se alojó 3 noches
I love that the facility has everything you need from entertainment to shopping. The Cenotes are a crossed the street and Tulum ruins are less than an hour away.
I love that the facility has everything you need from entertainment to shopping. The Cenotes are a crossed the street and Tulum ruins are less than an hour away.
8
Isaias
23 jul 2025
·
Se alojó 3 noches
GREAT OCEAN VIEW AND BEACH OPTIONS.
GREAT OCEAN VIEW AND BEACH OPTIONS.
10
Irina
8 sept 2024
·
Se alojó 6 noches
Property was very clean, friendly staff. We were able to make 3 dinner reservations. Ocean has a lot of rocks which makes a little hard to walk. Drinks are good, we had access to all 4 Barcelo resorts, everything in walkable distance.
Property was very clean, friendly staff. We were able to make 3 dinner reservations. Ocean has a lot of rocks which makes a little hard to walk. Drinks are good, we had access to all 4 Barcelo resorts, everything in walkable distance.
8
Anatoliy
20 jun 2025
·
Se alojó 7 noches
Huge resort. Huge swimming pools. Feels like a small town all on its own. No reason to ever leave while there for a week. Decent food at buffets, Tokyo and la trattoria restaurant. But .. Huge seaweed/sargassum problem. They can't keep up cleaning it (and honestly impossible). Beaches are also rocky for the most part. Basically if you go in the summer, you got a use the pools which are nice and lots of shade around them. In the restaurants they require long pants. Period. Can't negotiate. 90F outside and you got a wear pants. Nice shorts, nice shirt, does not matter. Ppl coming in dirty track/sweat pants and sneakers looking 20 years old are welcome. Anyhow, they made us wear their waiter pants (they were washed/dry cleaned before). Expedia does not mention anywhere that pants are required for dinner.
Huge resort. Huge swimming pools. Feels like a small town all on its own. No reason to ever leave while there for a week. Decent food at buffets, Tokyo and la trattoria restaurant. But .. Huge seaweed/sargassum problem. They can't keep up cleaning it (and honestly impossible). Beaches are also rocky for the most part. Basically if you go in the summer, you got a use the pools which are nice and lots of shade around them. In the restaurants they require long pants. Period. Can't negotiate. 90F outside and you got a wear pants. Nice shorts, nice shirt, does not matter. Ppl coming in dirty track/sweat pants and sneakers looking 20 years old are welcome. Anyhow, they made us wear their waiter pants (they were washed/dry cleaned before). Expedia does not mention anywhere that pants are required for dinner.
8
ELAIN
6 ago 2025
·
Se alojó 7 noches
Stayed for 7 nights overall good experience. Clean property, beautiful, good food only at Buffet and Sea Food Restaurant. Beach is nice as well , but too much seaweed still was hard to enjoy the water. All extra activities pictures that advertised is EXTRA COST , if you have teenagers nothing here for them to do or you have to pay extra .
Stayed for 7 nights overall good experience. Clean property, beautiful, good food only at Buffet and Sea Food Restaurant. Beach is nice as well , but too much seaweed still was hard to enjoy the water. All extra activities pictures that advertised is EXTRA COST , if you have teenagers nothing here for them to do or you have to pay extra .
10
Eva
13 ago 2025
·
Se alojó 7 noches
Huge property - beautifully maintained grouds
Huge property - beautifully maintained grouds
8
Jenise
17 jul 2025
·
Se alojó 4 noches
Large beautiful property. 5 hotels in one line/row. Several pools and activities for all ages. Buffet food was hit or miss for dinners. Staff at bar were a little rude at times. Our hotel was older but beds were comfortable and it was close to the beach. Beach was swimmable. Rocks in some areas but had areas in the cove with sand only.
Large beautiful property. 5 hotels in one line/row. Several pools and activities for all ages. Buffet food was hit or miss for dinners. Staff at bar were a little rude at times. Our hotel was older but beds were comfortable and it was close to the beach. Beach was swimmable. Rocks in some areas but had areas in the cove with sand only.
10
Osvaldo J
18 ago 2025
·
Se alojó 3 noches
Overall very good if you're looking for somewhere quiet and close to everything. Just 20 min drive from quinta avenida playa del carmen. A drive worth taking alot of night life. Cenotes are also very close by. 10/10
Overall very good if you're looking for somewhere quiet and close to everything. Just 20 min drive from quinta avenida playa del carmen. A drive worth taking alot of night life. Cenotes are also very close by. 10/10
8
Maxim
18 ago 2025
·
Se alojó 7 noches
Part of large beautiful resort complex with many things to do. Buffet food is pretty good. A la carte restaurants not worth going to as their food isn't really better but selection is much more limited. Beach isn't great, ok mostly for looks as it gets rocky deeper in the water. The best part of the beach is pier with lots of tropical fish underneath. One can jump of the piere and snorkel without need to waste money on tours like XelHa etc. Rooms ok, beds comortable, good AC. Bathroom had no lock and was rather small. Internet good, except on the beach. Pools are large, but quite shallow (4 ft). Cocktail drinks VERY bad. Nightly shows are not all enjoyable, I liked Mexican the best.
Part of large beautiful resort complex with many things to do. Buffet food is pretty good. A la carte restaurants not worth going to as their food isn't really better but selection is much more limited. Beach isn't great, ok mostly for looks as it gets rocky deeper in the water. The best part of the beach is pier with lots of tropical fish underneath. One can jump of the piere and snorkel without need to waste money on tours like XelHa etc. Rooms ok, beds comortable, good AC. Bathroom had no lock and was rather small. Internet good, except on the beach. Pools are large, but quite shallow (4 ft). Cocktail drinks VERY bad. Nightly shows are not all enjoyable, I liked Mexican the best.
10
Christian
25 abr 2024
·
Se alojó 9 noches
We enjoy the beach at this property. The water is beautiful and the beach has a gradual entry that makes it easy to get in and out of the water.
We enjoy the beach at this property. The water is beautiful and the beach has a gradual entry that makes it easy to get in and out of the water.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
La comida es inconsistente: los buffets suelen ser repetitivos o poco calientes, mientras que algunas opciones a la carta (notablemente italiana y japonesa) reciben elogios; los cócteles pueden ser débiles. Las reservas de restaurante son limitadas, se forman colas y hay un código de vestimenta estricto que requiere pantalones que sorprende a algunos.
Reseñas de huéspedes relacionadas
10
Christopher
26 ene 2025
·
Se alojó 5 noches
The property was larger than expected but the staff kept all areas clean. Dinners in the a la carte restaurants were excellent. Book them as soon as you arrive. The only downside was the buffet restaurant was overwhelming with choices and some items were not that great. I wish they had half the items but done well.
The property was larger than expected but the staff kept all areas clean. Dinners in the a la carte restaurants were excellent. Book them as soon as you arrive. The only downside was the buffet restaurant was overwhelming with choices and some items were not that great. I wish they had half the items but done well.
8
Vasile
19 oct 2025
·
Se alojó 9 noches
I am a repeared guest for many years. I can say with confidence that the resort is wery well kept, plenty of soace to swim, eat, walk, etc. Staff is very friendly and helpful. BUT, its a huge BUT here the food. I am not sure what us tge reason but the food degradation is so obvious compared to couple of years ago. We usually had breakfast, lunch and dinner at main buffet at Caribe. Food was always cold, the badics were slways out and I am not talking about meat variaty or seafood, I am talking about cucumbers, or french fries that kids usually look for. We never book restaurant because we love variety, but this year was the first one from our 15 years at Barcelo when we booked restaurants because the food at the buffet was literally disgusting. Other than that it is a beautiful place to stay at.
I am a repeared guest for many years. I can say with confidence that the resort is wery well kept, plenty of soace to swim, eat, walk, etc. Staff is very friendly and helpful. BUT, its a huge BUT here the food. I am not sure what us tge reason but the food degradation is so obvious compared to couple of years ago. We usually had breakfast, lunch and dinner at main buffet at Caribe. Food was always cold, the badics were slways out and I am not talking about meat variaty or seafood, I am talking about cucumbers, or french fries that kids usually look for. We never book restaurant because we love variety, but this year was the first one from our 15 years at Barcelo when we booked restaurants because the food at the buffet was literally disgusting. Other than that it is a beautiful place to stay at.
4
Jacqualyn
13 sept 2025
·
Se alojó 12 noches
My husband and I got food poisoning the first meal we ate. We were very sick for two nights and left. We were booked for 12 days.
My husband and I got food poisoning the first meal we ate. We were very sick for two nights and left. We were booked for 12 days.
6
Miroslaw Wladyslaw
16 nov 2025
·
Se alojó 9 noches
Food was meh, nothing I found was great, just ok.
Food was meh, nothing I found was great, just ok.
8
POLINA MASLENNIKOVA
14 nov 2025
·
Se alojó 6 noches
The room was clean, comfortable mattress, crispy white sheets. The room itself is dated, lighting in the bathroom is bad if you are trying to do make up. The grounds are beautiful. The buffet is typical of all inclusive. We also went to the Japanese teppanyaki restaurant, it was really good. As we are beach and ocean people, we were not impressed with the ocean. It’s very shallow and flat which is fine if you have small kids but the entry is a bit rocky, you can’t see the rocks because the water isn’t super clear most of the time, some areas of sand on the bottom feel mushy as you walk and sometimes there would be a smell of rotten eggs in the water, very strange. But overall we had a good time.
The room was clean, comfortable mattress, crispy white sheets. The room itself is dated, lighting in the bathroom is bad if you are trying to do make up. The grounds are beautiful. The buffet is typical of all inclusive. We also went to the Japanese teppanyaki restaurant, it was really good. As we are beach and ocean people, we were not impressed with the ocean. It’s very shallow and flat which is fine if you have small kids but the entry is a bit rocky, you can’t see the rocks because the water isn’t super clear most of the time, some areas of sand on the bottom feel mushy as you walk and sometimes there would be a smell of rotten eggs in the water, very strange. But overall we had a good time.
8
Anatoliy
20 jun 2025
·
Se alojó 7 noches
Huge resort. Huge swimming pools. Feels like a small town all on its own. No reason to ever leave while there for a week. Decent food at buffets, Tokyo and la trattoria restaurant. But .. Huge seaweed/sargassum problem. They can't keep up cleaning it (and honestly impossible). Beaches are also rocky for the most part. Basically if you go in the summer, you got a use the pools which are nice and lots of shade around them. In the restaurants they require long pants. Period. Can't negotiate. 90F outside and you got a wear pants. Nice shorts, nice shirt, does not matter. Ppl coming in dirty track/sweat pants and sneakers looking 20 years old are welcome. Anyhow, they made us wear their waiter pants (they were washed/dry cleaned before). Expedia does not mention anywhere that pants are required for dinner.
Huge resort. Huge swimming pools. Feels like a small town all on its own. No reason to ever leave while there for a week. Decent food at buffets, Tokyo and la trattoria restaurant. But .. Huge seaweed/sargassum problem. They can't keep up cleaning it (and honestly impossible). Beaches are also rocky for the most part. Basically if you go in the summer, you got a use the pools which are nice and lots of shade around them. In the restaurants they require long pants. Period. Can't negotiate. 90F outside and you got a wear pants. Nice shorts, nice shirt, does not matter. Ppl coming in dirty track/sweat pants and sneakers looking 20 years old are welcome. Anyhow, they made us wear their waiter pants (they were washed/dry cleaned before). Expedia does not mention anywhere that pants are required for dinner.
6
Mara-Victoria
18 ago 2025
·
Se alojó 5 noches
The food options were really limited. They don’t tell you that you only get a limited amount of cards to book the restaurants, for example (5 nights = 2 cards for restaurants). Otherwise, you don’t have access to them and will have to eat at the buffet every day. The buffet food didn’t look appetizing. The staff wasn’t super welcoming, we had to ask the waiters to bring us water with our food multiple times and had to wave them down to even come service us. As a non-native/non-Spanish speaker, the staff didn’t try to communicate with you or really give you great service. Obviously with some exceptions. The sheets weren’t fully clean as there were a few spots of leftover dirt from previous users. As it was the season for seaweed, the beach was cleaned every two days rather than every day, which made it difficult to enter the ocean, unlike other resorts. Due to the messy beach, the pool was a better option for our stay, which was really clean and taken care of, even though we were looking forward to spending all our time on the beach. The bartenders were super friendly and helpful. Absolutely great service. Lots of beach chairs with options for shade or sun. The Internet connection outside of the room was very minimal. Barely any Internet connection on the beach and the pool.
The food options were really limited. They don’t tell you that you only get a limited amount of cards to book the restaurants, for example (5 nights = 2 cards for restaurants). Otherwise, you don’t have access to them and will have to eat at the buffet every day. The buffet food didn’t look appetizing. The staff wasn’t super welcoming, we had to ask the waiters to bring us water with our food multiple times and had to wave them down to even come service us. As a non-native/non-Spanish speaker, the staff didn’t try to communicate with you or really give you great service. Obviously with some exceptions. The sheets weren’t fully clean as there were a few spots of leftover dirt from previous users. As it was the season for seaweed, the beach was cleaned every two days rather than every day, which made it difficult to enter the ocean, unlike other resorts. Due to the messy beach, the pool was a better option for our stay, which was really clean and taken care of, even though we were looking forward to spending all our time on the beach. The bartenders were super friendly and helpful. Absolutely great service. Lots of beach chairs with options for shade or sun. The Internet connection outside of the room was very minimal. Barely any Internet connection on the beach and the pool.
6
Marcus
25 nov 2025
·
Se alojó 7 noches
Busy family orientated all inclusive. There was many dining options but all were mediocre.
Busy family orientated all inclusive. There was many dining options but all were mediocre.
10
Judith
12 may 2024
·
Se alojó 7 noches
We loved this hotel! Pools were amazing. Plenty of chairs both in the sun and shade. Beach beautiful with lots of trees providing shade. Beach sandy with no rocks. Food was average. Premium liquor for drinks. We will be back!!!!
We loved this hotel! Pools were amazing. Plenty of chairs both in the sun and shade. Beach beautiful with lots of trees providing shade. Beach sandy with no rocks. Food was average. Premium liquor for drinks. We will be back!!!!
10
saad
18 ago 2025
·
Se alojó 2 noches
After staying in other All Inclusive resorts Barcelo was by far one of the best ones with food, drinks, and staff.
After staying in other All Inclusive resorts Barcelo was by far one of the best ones with food, drinks, and staff.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
Luis Angel
hace 2 semanas
·
Se alojó 4 noches
Excelente hotel! Falto un poco más de atención del personal de la barra.
Excelente hotel! Falto un poco más de atención del personal de la barra.
8
Roberto
28 jul 2026
·
Se alojó 5 noches
Poca disponibilidad en restaurantes con reservación.
Poca disponibilidad en restaurantes con reservación.
10
Diana
28 jul 2026
·
Se alojó 4 noches
Excelente complejo con amenidades
Excelente complejo con amenidades
10
Jose Luis Flores
14 jun 2026
·
Se alojó 7 noches
Esta es la segunda vez que voy, y por supuesto que regresaría!! Es un hotel todo incluido y la comida muy buena en especial los restaurantes de especialidad los recomiendo bastante… realmente no tengo nada malo que decir, pues desde el personal de limpieza como los de recepción son muy amables y atentos, los animadores ni se diga!! Pero si me gustaría resaltar la atención de José Moon del bar de la alberca, entre los animadores Jesús, Gabriel, Claudia y las animadoras son muy agradables y tienen toda la actitud para antretener, animar y hacer sentir como en su casa a los huéspedes, en verdad lo recomiendo al 100%
Esta es la segunda vez que voy, y por supuesto que regresaría!! Es un hotel todo incluido y la comida muy buena en especial los restaurantes de especialidad los recomiendo bastante… realmente no tengo nada malo que decir, pues desde el personal de limpieza como los de recepción son muy amables y atentos, los animadores ni se diga!! Pero si me gustaría resaltar la atención de José Moon del bar de la alberca, entre los animadores Jesús, Gabriel, Claudia y las animadoras son muy agradables y tienen toda la actitud para antretener, animar y hacer sentir como en su casa a los huéspedes, en verdad lo recomiendo al 100%
10
Miriam
11 jun 2026
·
Se alojó 7 noches
Muy bonito hotel todo incluido sin salir del complejo, mercado de artesanías, mall, antro, sport bar etc. personal agradable y buen ambiente… habitaciones limpias y áreas comunes excelentes.
Muy bonito hotel todo incluido sin salir del complejo, mercado de artesanías, mall, antro, sport bar etc. personal agradable y buen ambiente… habitaciones limpias y áreas comunes excelentes.
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 15:00 a 19:00
Antes de la(s) 12:00
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Precios para las próximas fechas
septiembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-09-18: 221.6233098510742USD
- 2026-09-19: 216.95761901550293USD
- 2026-09-20: 206.54701587066648USD
- 2026-09-21: 206.54701587066648USD
- 2026-09-22: 204.5146674682617USD
- 2026-09-23: 206.9340748031616USD
- 2026-09-24: 214.13890936889646USD
- 2026-09-25: 204.5146674682617USD
- 2026-09-26: 214.15132790374756USD
- 2026-09-27: 217.00524383392332USD
- 2026-09-28: 214.15132790374756USD
- 2026-09-29: 214.622408996582USD
- 2026-09-30: 214.8396019897461USD
- 2026-10-01: 207.14165175170896USD
- 2026-10-02: 216.53689516906738USD
- 2026-10-03: 208.68899418792722USD
- 2026-10-04: 213.0851555252075USD
- 2026-10-05: 206.54701587066648USD
- 2026-10-06: 210.66827043151855USD
- 2026-10-07: 224.67664047698972USD
- 2026-10-08: 216.9258808135986USD
- 2026-10-09: 223.43690637512205USD
- 2026-10-10: 206.54701587066648USD
- 2026-10-11: 226.75939867248533USD
- 2026-10-12: 213.0851555252075USD
- 2026-10-13: 223.43690637512205USD
- 2026-10-14: 223.43690637512205USD
- 2026-10-15: 218.07630305480956USD
- 2026-10-16: 213.0851555252075USD
- 2026-10-17: 206.601068901062USD
- 2026-10-18: 206.54701587066648USD
- 2026-10-19: 220.8227259689331USD
- 2026-10-20: 223.43690637512205USD
- 2026-10-21: 226.75939867248533USD
- 2026-10-22: 213.0851555252075USD
- 2026-10-23: 223.43690637512205USD
- 2026-10-24: 221.64015982360837USD
- 2026-10-25: 224.67664047698972USD
- 2026-10-26: 294.59763331298825USD
- 2026-10-27: 226.75939867248533USD
- 2026-10-28: 226.75939867248533USD
- 2026-10-29: 226.75939867248533USD
- 2026-10-30: 226.75939867248533USD
- 2026-10-31: 226.75939867248533USD
- 2026-11-01: 251.00854095458982USD
- 2026-11-02: 335.2463879486084USD
- 2026-11-03: 263.08354304962154USD
- 2026-11-04: 261.8810120056152USD
- 2026-11-05: 244.2892027908325USD
- 2026-11-06: 251.00854095458982USD
- 2026-11-07: 248.23153586578368USD
- 2026-11-08: 236.71443951416015USD
- 2026-11-09: 246.99181927947996USD
- 2026-11-10: 245.4259453765869USD
- 2026-11-11: 239.55341466827392USD
- 2026-11-12: 245.4259453765869USD
- 2026-11-13: 228.87321196289062USD
- 2026-11-14: 248.23153586578368USD
- 2026-11-15: 236.71443951416015USD
- 2026-11-16: 317.8644677368164USD
- 2026-11-17: 337.8155008087158USD
- 2026-11-18: NO DATA
Este alojamiento proporciona un servicio de traslado desde el aeropuerto (es posible que se apliquen cargos adicionales). Los huéspedes deberán proporcionar al alojamiento los datos de su llegada a través de la información de contacto que figura en la confirmación de la reserva. El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. Si tienes dudas, ponte en contacto con el alojamiento a través los datos que aparecen en la confirmación de la reserva. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito. No se aceptan pagos en efectivo.
- No se garantiza la disponibilidad de habitaciones sin ruidos.
- Entre los elementos de seguridad de este alojamiento, se incluyen extintor y detector de humo.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- En los restaurantes especializados de este alojamiento se exige un vestuario apropiado. Para los hombres, se requieren pantalones largos, calzado cerrado y no se permiten camisetas sin mangas. Para las mujeres, no están permitidos los bañadores, las sandalias de piscina ni la ropa transparente.
- Es necesario reservar con antelación los servicios de masaje y los tratamientos de spa. Las reservas se realizan poniéndose en contacto con el alojamiento antes de la llegada, a través de la información de contacto que figura en la confirmación de la reserva.
- Solo se permite el acceso a las habitaciones a los huéspedes registrados en el hotel.
- Este alojamiento no acepta mascotas ni perros guía.
- Transporte al aeropuerto: 278 USD por vehículo (solo ida, máximo 7 personas)
- El registro de entrada temprana tiene un coste adicional (servicio sujeto a disponibilidad).
- El registro de salida tardía tiene un coste adicional (sujeto a disponibilidad)
- El cargo por las instalaciones incluye el uso de spa
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Aparcamiento
Traslados al aeropuerto
Restaurante
Piscina
Centro de negocios
Servicio de habitaciones
General
Servicio de habitaciones
Restaurante
Habitaciones para no fumadores
Sauna
Sala de vapor
Servicio de masajes
Solárium
Spa y centro de bienestar
Barbería/Salón de belleza
Tratamientos corporales
Tratamientos faciales
Club infantil
Bar en la piscina
Desayuno en la habitación
Habitación familiar
Beach Sun Loungers
Snack Bar/Deli
Servicios
Centro de negocios
Mostrador turístico
Guardería infantil/Niñera
Servicio de limpieza
Salones para banquetes
Cambio de divisas
Caja fuerte
Cajero automático
Consigna de equipajes
Zona para fumadores
Autoservicio de lavandería
24-Hour Front Desk
Concierge Services
Actividades
Piscina
Pistas de tenis
Playa privada
Casino
Jardín
Campo de golf (cercano)
Playa (cercana)
Buceo
Windsurf
Billares
Minigolf
Zona de juegos
Canoas
Piscina infantil
Piscina al aire libre
Música en directo
Evening Entertainment
Muebles de exterior
Pool (Seasonal Outdoor)
Ping pong
Terraza
Fitness Center (nearby)
Water Park
Aparcamiento
Aparcamiento
Traslados al aeropuerto
Aparcamiento gratuito
Estación de carga para coches eléctricos
Parking (Limited)
Parking Onsite
Internet
WiFi gratuito