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Hotel Colonial Playa del Carmen

US$ 31

/noite

Média para novembro

Hotel Colonial Playa del Carmen - Image 1

Hotel Colonial Playa del Carmen - Quarto

Hotel Colonial Playa del Carmen - Quarto

Hotel Colonial Playa del Carmen - Receção

Hotel Colonial Playa del Carmen - Casa de banho

Preços para Hotel Colonial Playa del Carmen

Selecione datas para ver preços e disponibilidade

US$ 31

/noite

Média para novembro

Preços médios mensais

Em Hotel Colonial Playa del Carmen, o preço por noite é, em média, US$ 27 no mês mais barato (junho) e US$ 47 no mês mais caro (dezembro), com base nos últimos 12 meses.

Preço médio por noite em Hotel Colonial Playa del Carmen por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 39
fevereiro	US$ 40
março	US$ 37
abril	US$ 34
maio	US$ 31
junho	US$ 27
julho	US$ 33
agosto	US$ 30
setembro	US$ 29
outubro	US$ 28
novembro	US$ 31
dezembro	US$ 47

Mais caro: dezembro (aprox. US$ 47)

Mais barato: junho (aprox. US$ 27)

Sobre este alojamento

Não perca as várias atividades recreativas e de entretimento ao seu dispor, incluindo uma piscina exterior. O espaço oferece ainda Wi-fi grátis e um televisor no espaço comum. Entre o leque de comodidades adicionais deste aparthotel figura...

Serviço de transporte ao aeroporto
Piscina
Quartos de não fumadores
Balcão de turismo
Piscina exterior
Depósito de bagagem

Localização

Ave. 20 norte lote 33 entre calles, 2 y 4 norte, Col. Centro.

Mercado Playa del Carmen (0.2 milhas)

Calle Quinta Avenida (0.2 milhas)

Praça Central (0.2 milhas)

Chabad Playa del Carmen (0.2 milhas)

Gran Cassino Riviera (0.3 milhas)

Playa del Carmen (praia principal) (0.3 milhas)

Mais informações sobre a localização

Opções de quartos

19

Suite Júnior

Detalhes do quarto

3× Camas Individuais

Dormidas 3

484 ft²

Ar condicionado

Wi-Fi (gratuito)

Casa de banho privada

12

Quarto Duplo

Detalhes do quarto

1 Cama De Casal

Dormidas 2

323 ft²

Ar condicionado

Wi-Fi (gratuito)

Casa de banho privada

15

Quarto Duplo Standard

Detalhes do quarto

2 Camas De Casal

Dormidas 4

431 ft²

Ar condicionado

Wi-Fi (gratuito)

Casa de banho privada

14

Suite

Detalhes do quarto

2 Camas De Casal

e

1 Sofá-Cama

Dormidas 5

538 ft²

Ar condicionado

Wi-Fi (gratuito)

Casa de banho privada

15

Quarto Standard

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

323 ft²

Ar condicionado

Wi-Fi (gratuito)

Casa de banho privada

12

Quarto Duplo Deluxe

Detalhes do quarto

1 Cama De Casal

Dormidas 2

377 ft²

Ar condicionado

Wi-Fi (gratuito)

Casa de banho privada

12

Quarto Deluxe

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

377 ft²

Ar condicionado

Wi-Fi (gratuito)

Casa de banho privada

5

Quarto Twin Deluxe

Detalhes do quarto

2 Camas Individuais

Dormidas 2

377 ft²

Ar condicionado

Wi-Fi (gratuito)

Casa de banho privada

Avaliações dos hóspedes sobre Hotel Colonial Playa del Carmen

7.3

Bom

Com base em 1.381 avaliações verificadas

Quem se hospeda aqui?

Negócios

4%

Casal

32%

Família

31%

Grupos

23%

Individual

8%

O que pensam os hóspedes

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

No Hotel Colonial Playa del Carmen, os viajantes elogiam consistentemente a localização central e conveniente, perto da Quinta Avenida e da praia, a atraente piscina no pátio interno e a equipe geralmente simpática, descrevendo um bom custo-benefício para estadias descomplicadas.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

O que pensam os hóspedes

No Hotel Colonial Playa del Carmen, os viajantes elogiam consistentemente a localização central e conveniente, perto da Quinta Avenida e da praia, a atraente piscina no pátio interno e a equipe geralmente simpática, descrevendo um bom custo-benefício para estadias descomplicadas.

As avaliações também mencionam repetidamente desvantagens como a falta de estacionamento no local, paralisações do elevador ou obras, Wi-Fi instável e barulho à noite vindo da piscina ou pátio. A limpeza e a manutenção parecem inconsistentes, com alguns quartos impecáveis, mas outros relatando roupa de cama desgastada, problemas no banheiro, água quente fraca ou pouco confiável e ocasionais pragas. A refeição é conveniente no hotel ao lado e nas proximidades, embora o serviço de café da manhã possa abrir atrasado ou parecer desorganizado. Espere uma base central e econômica com conforto simples e algumas concessões.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Instalações

A piscina no pátio interno é um ponto alto e geralmente agradável, embora sejam mencionadas épocas de manutenção, aglomeração ou barulho; alguns mencionam azulejos soltos e a política de depósito de toalha. Não há estacionamento no local e o elevador tem estado fora de serviço ou em reforma.

Avaliações dos hóspedes relacionadas

6

Francisco

9 de abr. de 2024

·

A estadia foi de 3 noites

Excelente ubicación y trato respetuoso del personal, pero la alberca tiene varios azulejos desprendidos que pueden cortar los pies.

Excelente ubicación y trato respetuoso del personal, pero la alberca tiene varios azulejos desprendidos que pueden cortar los pies.

8

Jose

8 de fev. de 2025

·

A estadia foi de 10 noites

I absolutely loved the pool.Enjoyed staying there for 10 days.Now the negative.The hotel requires the guests to leave an ID in order to get towels for the pool, we left my wife’s ID and they lost it which is unacceptable. We had to leave without her ID. She‘s still very upset.

I absolutely loved the pool.Enjoyed staying there for 10 days.Now the negative.The hotel requires the guests to leave an ID in order to get towels for the pool, we left my wife’s ID and they lost it which is unacceptable. We had to leave without her ID. She‘s still very upset.

10

Cristina

10 de set. de 2025

·

A estadia foi de 4 noites

Definitivo esta bien ubicado y la alberca muy agradable.

Definitivo esta bien ubicado y la alberca muy agradable.

6

Christine

1 de dez. de 2024

·

A estadia foi de 3 noites

L ascenseur ne fonctionne pas. Aucune pour monter les bagages au troisième étage.

L ascenseur ne fonctionne pas. Aucune pour monter les bagages au troisième étage.

8

Gary

24 de abr. de 2025

·

A estadia foi de 6 noites

No parking no English speaking staff

No parking no English speaking staff

8

PORFIRIO MARTINEZ

17 de dez. de 2024

·

A estadia foi de 2 noites

Charge for towells

Charge for towells

6

Dolores

16 de mai. de 2025

·

A estadia foi de 1 noite

NO TIENE ESTACIONAMIENTO ES UNA MENTIRA

NO TIENE ESTACIONAMIENTO ES UNA MENTIRA

4

Jim

27 de mai. de 2024

·

A estadia foi de 5 noites

Pool gets overpacked. Water splashing everywhere.

Pool gets overpacked. Water splashing everywhere.

10

Ivan

4 de jul. de 2025

·

A estadia foi de 1 noite

Nice pool in the middle of the hotel. Spacious rooms.

Nice pool in the middle of the hotel. Spacious rooms.

8

Roberto Alejandro

27 de set. de 2024

·

A estadia foi de 5 noites

El hotel está muy padre lamentablemente nos tocó en remodelación y construcción lo cual ahí algunas lonas algunas maderas que hacen bastante ruido por las noches con el aire la alberca igual nos tocó en mantenimiento pero se ve muy agradable espero volver por qué si me gustó mucho y espero cuando vuelva ya terminen lo que están construyendo y funcione todo como alberca elevador etc

El hotel está muy padre lamentablemente nos tocó en remodelación y construcción lo cual ahí algunas lonas algunas maderas que hacen bastante ruido por las noches con el aire la alberca igual nos tocó en mantenimiento pero se ve muy agradable espero volver por qué si me gustó mucho y espero cuando vuelva ya terminen lo que están construyendo y funcione todo como alberca elevador etc

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Limpeza

A limpeza recebe avaliações mistas: muitos notam quartos limpos e áreas comuns bem cuidadas, enquanto outros relatam limpeza doméstica inconsistente, toalhas ou roupa de cama desgastadas, sujeira no banheiro e ocasionais pragas. Problemas de manutenção, como água turva ou água quente fraca, também aparecem.

Avaliações dos hóspedes relacionadas

10

Leonard

16 de dez. de 2023

·

A estadia foi de 2 noites

Excellent value at the Colonial. Super clean spacious air conditioned rooms with a powerful shower, and a big screen TV. Pool area is spotless and attractive! Will stay here again!

Excellent value at the Colonial. Super clean spacious air conditioned rooms with a powerful shower, and a big screen TV. Pool area is spotless and attractive! Will stay here again!

2

Yolanda

15 de jun. de 2024

·

A estadia foi de 2 noites

The only advantage that we have,was the close to the downtown Playa del Carmen,the water was coming from the sink,yellow;the sheets were not cleaned,the shower was clogged,all the water was getting out of shower,making it unsafe for us;asked for a moped at 9:00pm,they said it was closed the cleaning area,the internet never worked,it was a disaster,when I did my check out,it was raining and we seated waiting for our transportation and the ceiling was dripping water from roof…….never again……thanks for my unsafe staying

The only advantage that we have,was the close to the downtown Playa del Carmen,the water was coming from the sink,yellow;the sheets were not cleaned,the shower was clogged,all the water was getting out of shower,making it unsafe for us;asked for a moped at 9:00pm,they said it was closed the cleaning area,the internet never worked,it was a disaster,when I did my check out,it was raining and we seated waiting for our transportation and the ceiling was dripping water from roof…….never again……thanks for my unsafe staying

6

Rolando

28 de mar. de 2025

·

A estadia foi de 1 noite

La habitación bien simple pero bien, el internet pésimo el control remoto de la televisión jamás funcionó, las cortinas con mucho polvo y no cerraban completo

La habitación bien simple pero bien, el internet pésimo el control remoto de la televisión jamás funcionó, las cortinas con mucho polvo y no cerraban completo

8

RUBEN

28 de dez. de 2022

·

A estadia foi de 19.353 noites

El hotel está relativamente cerca de playa y negocios, muy seguro. Las habitaciones principalmente el baño, la limpieza le faltó mucho y olía un poco mal

El hotel está relativamente cerca de playa y negocios, muy seguro. Las habitaciones principalmente el baño, la limpieza le faltó mucho y olía un poco mal

2

Aura Milena

9 de dez. de 2023

·

A estadia foi de 6 noites

Place dirty Rooms dirty Dirty linen and towels or no towels in the room CS rude!

Place dirty Rooms dirty Dirty linen and towels or no towels in the room CS rude!

10

Anna

30 de abr. de 2025

·

A estadia foi de 7 noites

I was happy with this staying, the room was cleaned every day. Great location and staff. Good value for this money.

I was happy with this staying, the room was cleaned every day. Great location and staff. Good value for this money.

10

Ron

15 de out. de 2025

·

A estadia foi de 1 noite

Very quiet and clean

Very quiet and clean

10

José Israel

18 de set. de 2023

·

A estadia foi de 1 noite

LLEGUE Y EL CUARTO ESTABA LLENO DE CUCARACHAS. AL IGUAL QUE LAS CAMAS. FUI A RECEPCIÓN Y ME CAMBIARON A OTRA. LAS CAMAS ESTÁN SUCIAS, FUE FALTAL MI ESTANCIA

LLEGUE Y EL CUARTO ESTABA LLENO DE CUCARACHAS. AL IGUAL QUE LAS CAMAS. FUI A RECEPCIÓN Y ME CAMBIARON A OTRA. LAS CAMAS ESTÁN SUCIAS, FUE FALTAL MI ESTANCIA

10

Chance

21 de jan. de 2025

·

A estadia foi de 2 noites

Hotel staff was very helpful and friendly. Many food options located very close. The cleaning staff were great and thorough.

Hotel staff was very helpful and friendly. Many food options located very close. The cleaning staff were great and thorough.

6

KAREN ESTEFANIA

1 de out. de 2025

·

A estadia foi de 3 noites

Tina de baño sucia llena de pelos desde que me entregaron la habitación, las toallas no las cambian para ahorrar agua pero estan todas percudidas de mal aspecto, se mete levemente el ruido de todos lados.

Tina de baño sucia llena de pelos desde que me entregaron la habitación, las toallas no las cambian para ahorrar agua pero estan todas percudidas de mal aspecto, se mete levemente el ruido de todos lados.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Quartos

Os quartos são básicos, mas geralmente confortáveis, com ar condicionado eficiente e alguns layouts espaçosos; a decoração pode parecer datada e algumas camas são duras. O Wi-Fi é variável e o barulho do pátio pode perturbar o sono em certos quartos.

Avaliações dos hóspedes relacionadas

8

Marcos

16 de jul. de 2025

·

A estadia foi de 1 noite

Overall good hotel, convenient location, amazing pool, clean room. But room 206 air conditioning was not good. Amazing staff

Overall good hotel, convenient location, amazing pool, clean room. But room 206 air conditioning was not good. Amazing staff

8

Ixchel

15 de fev. de 2024

·

A estadia foi de 2 noites

Todo bien, solo que la cama muy dura y el refri no servia

Todo bien, solo que la cama muy dura y el refri no servia

6

Barbara

27 de jun. de 2024

·

A estadia foi de 6 noites

It room was good, but very noisy.

It room was good, but very noisy.

8

Laurence

25 de mai. de 2024

·

A estadia foi de 3 noites

Convenient ADO bus terminal and local shopping and dineing….great for the price….good air con….good wifi

Convenient ADO bus terminal and local shopping and dineing….great for the price….good air con….good wifi

10

Ivan

4 de jul. de 2025

·

A estadia foi de 1 noite

Nice pool in the middle of the hotel. Spacious rooms.

Nice pool in the middle of the hotel. Spacious rooms.

10

Tomasz

15 de fev. de 2024

·

A estadia foi de 6 noites

Really nice hotel. Basic rooms. AC nice and quiet. No outside noise. As for breakfast better go outside. Restaurant that serves breakfast very disorganized, you will waste a lot of time. Hotel itself is nice and very clean.

Really nice hotel. Basic rooms. AC nice and quiet. No outside noise. As for breakfast better go outside. Restaurant that serves breakfast very disorganized, you will waste a lot of time. Hotel itself is nice and very clean.

6

Sofia

7 de jan. de 2025

·

A estadia foi de 8 noites

Wifi muy malo.

Wifi muy malo.

8

Dywayne

19 de set. de 2024

·

A estadia foi de 14 noites

We were a little nervous booking a hotel for 2 weeks without seeing it...but it turned out great. We stayed in a room with a patio door that opened into a courtyard surrounded by 7 other rooms. That meant natural light and fresh air, two really improtant things for me in a hotel room! The room had a good closet, a safe (we didn't use it) and a mini fridge. It was leaking the first day we plugged it in, maintenance came by and put a towel behind it... problem solved LOL. We had a king bed, a table for 2 with 2 chairs. Just what we needed for the in room meals when were were taking a break from eating out. The bed had a bottom, sheet, a top sheet and a light blanket. In September we didn't need it! The air conditioner worked well (even though I only turned it on sporadically to cool down the room). The bathroom had a tub, not very often do I see that! The "rain shower head" was in the middle of the tub so lots of room for hubby and I to shower together :) NOTE- as a woman with long hair I HATE these showers. There is never enough pressure. We had a problem the first day with a bit of a water leadk out of the pipe coming out of the roof to the shower, maintenace came and "patched" it. By the end of our 2 weeks there, the slow leak peeled the paint away on the roof around the shower head. A water cooler to fill our own bottles WIN! Really nice front desk staff WIN! Restaurant right next door with GREAT prices and variety WIN! Tienda across the street selling ICE WIN WIN!

We were a little nervous booking a hotel for 2 weeks without seeing it...but it turned out great. We stayed in a room with a patio door that opened into a courtyard surrounded by 7 other rooms. That meant natural light and fresh air, two really improtant things for me in a hotel room! The room had a good closet, a safe (we didn't use it) and a mini fridge. It was leaking the first day we plugged it in, maintenance came by and put a towel behind it... problem solved LOL. We had a king bed, a table for 2 with 2 chairs. Just what we needed for the in room meals when were were taking a break from eating out. The bed had a bottom, sheet, a top sheet and a light blanket. In September we didn't need it! The air conditioner worked well (even though I only turned it on sporadically to cool down the room). The bathroom had a tub, not very often do I see that! The "rain shower head" was in the middle of the tub so lots of room for hubby and I to shower together :) NOTE- as a woman with long hair I HATE these showers. There is never enough pressure. We had a problem the first day with a bit of a water leadk out of the pipe coming out of the roof to the shower, maintenace came and "patched" it. By the end of our 2 weeks there, the slow leak peeled the paint away on the roof around the shower head. A water cooler to fill our own bottles WIN! Really nice front desk staff WIN! Restaurant right next door with GREAT prices and variety WIN! Tienda across the street selling ICE WIN WIN!

8

anthony

27 de abr. de 2025

·

A estadia foi de 10 noites

Overall I enjoyed my stay here. The room was clean but a bit small. Not bad though. The restaurant next door is very good. The WiFi is the only thing I had an issue with. It was sketchy at best. It was a bit noisy at night but quieted down after midnight. I definitely recommend this hotel.

Overall I enjoyed my stay here. The room was clean but a bit small. Not bad though. The restaurant next door is very good. The WiFi is the only thing I had an issue with. It was sketchy at best. It was a bit noisy at night but quieted down after midnight. I definitely recommend this hotel.

6

Rommy

10 de jul. de 2025

·

A estadia foi de 6 noites

Esta propiedad el servicio no es muy bueno. Las camas son duras y no hay cama king te pegan dos twin.

Esta propiedad el servicio no es muy bueno. Las camas son duras y no hay cama king te pegan dos twin.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Serviço

A equipe é frequentemente descrita como simpática e prestativa, com alguns acomodando suporte na recepção 24 horas. No entanto, as avaliações também mencionam comunicação ruim antes da chegada, atendimento brusco na recepção, políticas rígidas de toalha ou identificação e algumas reclamações sérias.

Avaliações dos hóspedes relacionadas

10

Elana

23 de mar. de 2025

·

A estadia foi de 8 noites

We had a lovely time staying at Hotel Colonial in PDC! The staff was friendly and helpful, always willing to suggest activities or call a taxi when we needed it. They also speak English and Spanish for those who may not be as familiar with Spanish. Our room was spacious, comfortable, and clean, exactly what we needed to come back to after long days of activities. We also spent a good amount of time by the pool which was just perfect! The area around the hotel felt very safe and was only a short walk from the beach and Quinta Avenida so we walked pretty much everywhere! If you are looking for a good local restaurant to try, we frequently stopped by Muelle de Chema right next door - the food is delicious and the staff are very kind and friendly. Overall, a fantastic experience!! I would recommend this Hotel Colonial to anyone!!!

We had a lovely time staying at Hotel Colonial in PDC! The staff was friendly and helpful, always willing to suggest activities or call a taxi when we needed it. They also speak English and Spanish for those who may not be as familiar with Spanish. Our room was spacious, comfortable, and clean, exactly what we needed to come back to after long days of activities. We also spent a good amount of time by the pool which was just perfect! The area around the hotel felt very safe and was only a short walk from the beach and Quinta Avenida so we walked pretty much everywhere! If you are looking for a good local restaurant to try, we frequently stopped by Muelle de Chema right next door - the food is delicious and the staff are very kind and friendly. Overall, a fantastic experience!! I would recommend this Hotel Colonial to anyone!!!

8

Jose

8 de fev. de 2025

·

A estadia foi de 10 noites

I absolutely loved the pool.Enjoyed staying there for 10 days.Now the negative.The hotel requires the guests to leave an ID in order to get towels for the pool, we left my wife’s ID and they lost it which is unacceptable. We had to leave without her ID. She‘s still very upset.

I absolutely loved the pool.Enjoyed staying there for 10 days.Now the negative.The hotel requires the guests to leave an ID in order to get towels for the pool, we left my wife’s ID and they lost it which is unacceptable. We had to leave without her ID. She‘s still very upset.

8

MARY

26 de fev. de 2025

·

A estadia foi de 3 noites

Communication was poor before arrival. Comments said front desk closed at 6:00 pm and I was arriving close to midnight. I sent several messages to them before I got a clear answer that there was a front desk clerk 24 hours a day. Also, I had booked a room with picture of a fridge, but they told me in comments no rooms had fridges. I had one after all. Comments did not explain to you that there is an elevator too.

Communication was poor before arrival. Comments said front desk closed at 6:00 pm and I was arriving close to midnight. I sent several messages to them before I got a clear answer that there was a front desk clerk 24 hours a day. Also, I had booked a room with picture of a fridge, but they told me in comments no rooms had fridges. I had one after all. Comments did not explain to you that there is an elevator too.

2

Steven

29 de set. de 2023

·

UNFORTUNATE EXPERIENCE My recent stay at the hotel has unfortunately ensued an abhorrent event that I cannot overlook. While I appreciate the comforting amenities and convenient location of the property, the integrity of the staff raised significant concerns during my stay. One of the cleaning staff members, regrettably, tampered with our personal belongings and, most shockingly, STOLE our money. I would like to highlight that this sort of behavior wholly diminishes the reputation of the hotel. It neglects the supposed guarantee of security and trust we as guests are to expect upon booking with your esteemed institution. Hence, I am sharing our experience publicly, allowing potential guests to be well-informed before making a decision to stay. Moving forward, I strongly believe that proper staff vetting and training should be put in place to prevent such violations of trust. After all, hospitality isn't just about accommodating guests, it's about ENSURING safety, respect, and privacy.

UNFORTUNATE EXPERIENCE My recent stay at the hotel has unfortunately ensued an abhorrent event that I cannot overlook. While I appreciate the comforting amenities and convenient location of the property, the integrity of the staff raised significant concerns during my stay. One of the cleaning staff members, regrettably, tampered with our personal belongings and, most shockingly, STOLE our money. I would like to highlight that this sort of behavior wholly diminishes the reputation of the hotel. It neglects the supposed guarantee of security and trust we as guests are to expect upon booking with your esteemed institution. Hence, I am sharing our experience publicly, allowing potential guests to be well-informed before making a decision to stay. Moving forward, I strongly believe that proper staff vetting and training should be put in place to prevent such violations of trust. After all, hospitality isn't just about accommodating guests, it's about ENSURING safety, respect, and privacy.

10

Johnny

18 de jan. de 2024

·

A estadia foi de 7 noites

Just left Hotel Colonial after a 7 night stay. Everyone at the hotel from the people that worked behind the desk, to the Security Guard (Abraham), to the maids, all were so friendly and helpful and all treated me like a VIP (which I'm not!) Basic room, but a king sized bed, refrigerator, a/c, great water pressure, room safe, and tv. I couldn't find any English speaking channels, but I wasn't there to watch tv, so really not an issue. Food carts right around the corner on Calle 2. Fifth Avenue 3 blocks away. El Fogon, on Avenida 30 a 5 minute walk. Walmart & Mega app a 10-12 walk (max). I didn't use the pool, but it was very big and right behind the lobby, looked great. No elevators, but I was only 1 floor up so no issues for me. I would stay at Hotel Colonisl again without hesitation.

Just left Hotel Colonial after a 7 night stay. Everyone at the hotel from the people that worked behind the desk, to the Security Guard (Abraham), to the maids, all were so friendly and helpful and all treated me like a VIP (which I'm not!) Basic room, but a king sized bed, refrigerator, a/c, great water pressure, room safe, and tv. I couldn't find any English speaking channels, but I wasn't there to watch tv, so really not an issue. Food carts right around the corner on Calle 2. Fifth Avenue 3 blocks away. El Fogon, on Avenida 30 a 5 minute walk. Walmart & Mega app a 10-12 walk (max). I didn't use the pool, but it was very big and right behind the lobby, looked great. No elevators, but I was only 1 floor up so no issues for me. I would stay at Hotel Colonisl again without hesitation.

10

Jose Alejandro

25 de nov. de 2024

·

La recepción es 24 horas, la atención hacia el cliente es muy buena te apoyan literal en todo, betza nos apoyo bastante todo nos encantó son muy amables

La recepción es 24 horas, la atención hacia el cliente es muy buena te apoyan literal en todo, betza nos apoyo bastante todo nos encantó son muy amables

2

Zohra

16 de jun. de 2022

·

A estadia foi de 3 noites

J'ai réservé une chambre basic mais impossible de dormir car un bruit insupportable de pompe deffectueuse toute la nuit. Quand j'ai demandé de changer de chambre on m'a dit qu'il fallait suppléer , je lui ai dit que ce n était pas de ma faute et qu au contraire, ils auraient dû me mettre dans une autre chambre en compensation. J'ai demandé de le signaler au responsable qui ne voulait rien savoir, juste encaisser l argent et rien à faire du confort et bien-être du client, après 2h de discussion inutile j'ai demandé à quitter l hôtel et me rembourser ; là à nouveau ils ne voulaient rien entendre, alors je leurs ai dit que j allais à la police puisque j avais payé 3nuits et pas de remboursement possible. Du coup, je suis allée à la police et en revenant fait ma valise pour quitter l établissement. Après avoir passé une nuit blanche totale, mettre énervée , ils m ont remboursée. Quel honte de la part du manager qui se tracasse uniquement d encaisser l argent dans se préoccuper de ses clients !! J'ai demandé à deux membres du personnel de vérifier et si il leurs était possible de dormir avec ce bruit, ils m'ont dit que c'est impossible, donc si ça l est pour eux comment j aurais pu ?? Je leurs ai demandé si je devais dormir à la réception, ils m'ont dit non qu il fallait aller dans ma chambre. Honnêtement le personnel n y est pour pas grand chose mais le manager un véritable arnaqueur, qui ne voulait absolument pas trouver de solution, en sachant que je suis arrivée à 2h du mat

J'ai réservé une chambre basic mais impossible de dormir car un bruit insupportable de pompe deffectueuse toute la nuit. Quand j'ai demandé de changer de chambre on m'a dit qu'il fallait suppléer , je lui ai dit que ce n était pas de ma faute et qu au contraire, ils auraient dû me mettre dans une autre chambre en compensation. J'ai demandé de le signaler au responsable qui ne voulait rien savoir, juste encaisser l argent et rien à faire du confort et bien-être du client, après 2h de discussion inutile j'ai demandé à quitter l hôtel et me rembourser ; là à nouveau ils ne voulaient rien entendre, alors je leurs ai dit que j allais à la police puisque j avais payé 3nuits et pas de remboursement possible. Du coup, je suis allée à la police et en revenant fait ma valise pour quitter l établissement. Après avoir passé une nuit blanche totale, mettre énervée , ils m ont remboursée. Quel honte de la part du manager qui se tracasse uniquement d encaisser l argent dans se préoccuper de ses clients !! J'ai demandé à deux membres du personnel de vérifier et si il leurs était possible de dormir avec ce bruit, ils m'ont dit que c'est impossible, donc si ça l est pour eux comment j aurais pu ?? Je leurs ai demandé si je devais dormir à la réception, ils m'ont dit non qu il fallait aller dans ma chambre. Honnêtement le personnel n y est pour pas grand chose mais le manager un véritable arnaqueur, qui ne voulait absolument pas trouver de solution, en sachant que je suis arrivée à 2h du mat

6

LETICIA

22 de mar. de 2025

·

A estadia foi de 1 noite

Las dos mujeres que atienden en el mostrador, son bruscas o están enojadas...no contestan preguntas con amabilidad,

Las dos mujeres que atienden en el mostrador, son bruscas o están enojadas...no contestan preguntas con amabilidad,

10

Chance

21 de jan. de 2025

·

A estadia foi de 2 noites

Hotel staff was very helpful and friendly. Many food options located very close. The cleaning staff were great and thorough.

Hotel staff was very helpful and friendly. Many food options located very close. The cleaning staff were great and thorough.

6

Isabel

10 de out. de 2023

·

A estadia foi de 1 noite

El lugar esta bien, solo el personal en recepción es grosero.... Se quedaron con mi credencial de elector y me dijeron que ya me la habían devuelto y nunca me la regresaron.

El lugar esta bien, solo el personal en recepción es grosero.... Se quedaron con mi credencial de elector y me dijeron que ya me la habían devuelto y nunca me la regresaron.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Localização

Central e com fácil acesso a pé – perto da Quinta Avenida, da praia, das estações ADO, lojas e restaurantes – com vários hóspedes notando uma sensação de segurança. Alguns relatam ruído ocasional da rua ou do pátio, dependendo do quarto e do horário.

Avaliações dos hóspedes relacionadas

10

Patricia

31 de mar. de 2025

·

A estadia foi de 7 noites

cerca de todo

cerca de todo

8

Kenneth

9 de mar. de 2025

·

A estadia foi de 10 noites

Hotel Colonial is not a luxury resort, but it is more than adequate. Nice pool. Clean room. Safe and good location in Playa del Carmen. Programable room safe. Friendly staff. Restaurants and entertainment close . Beach is only a short walk away. Not far from ADO bus station.

Hotel Colonial is not a luxury resort, but it is more than adequate. Nice pool. Clean room. Safe and good location in Playa del Carmen. Programable room safe. Friendly staff. Restaurants and entertainment close . Beach is only a short walk away. Not far from ADO bus station.

10

ARTURO DE JESUS OROZCO

22 de nov. de 2024

·

A estadia foi de 6 noites

Excelente hotel , definitivamente regresaremos , a 4 cuadras de la 5ta avenida caminando , a 3 cuadras del ADO , muy céntrico y en los alrededores muchas tiendas , restaurantes etc .

Excelente hotel , definitivamente regresaremos , a 4 cuadras de la 5ta avenida caminando , a 3 cuadras del ADO , muy céntrico y en los alrededores muchas tiendas , restaurantes etc .

8

James

1 de mai. de 2025

·

A estadia foi de 9 noites

Great location...near stores and restaurants...close to the beach....

Great location...near stores and restaurants...close to the beach....

8

Adriana

15 de jul. de 2025

·

A estadia foi de 4 noites

En general nos gustó, tenemos cerca la avenida principal, la playa la central de autobuses ADO, el personal amable

En general nos gustó, tenemos cerca la avenida principal, la playa la central de autobuses ADO, el personal amable

8

Chris

15 de nov. de 2023

·

A estadia foi de 7 noites

This hotel is a good value, located a very short walk from the beach and Quinta Avenue and the ferry to Cozumel. Great breakfast restaurant directly next door, as well as excellent street tacos around the corner.

This hotel is a good value, located a very short walk from the beach and Quinta Avenue and the ferry to Cozumel. Great breakfast restaurant directly next door, as well as excellent street tacos around the corner.

10

Mario

5 de out. de 2023

·

A estadia foi de 3 noites

Clean, good size rooms, few blocks from the beach and night life. More amenities than specified, it was a good surprise. Right at downtown.

Clean, good size rooms, few blocks from the beach and night life. More amenities than specified, it was a good surprise. Right at downtown.

10

EDUARDO

27 de nov. de 2024

·

A estadia foi de 1 noite

EXCELENTE LA ESTANCIA, CERCA DE PLAYA, CERCA DE ADO, TODO BIEN

EXCELENTE LA ESTANCIA, CERCA DE PLAYA, CERCA DE ADO, TODO BIEN

10

Arthur

24 de mai. de 2024

·

A estadia foi de 1 noite

Wonderful little gem near Quinta Avenida. Walkable to all the great spots! Great restaurants nearby and an awesome fruit grocery nearby. Clean and safe! Great staff.

Wonderful little gem near Quinta Avenida. Walkable to all the great spots! Great restaurants nearby and an awesome fruit grocery nearby. Clean and safe! Great staff.

10

GRACIELA

16 de jun. de 2025

·

A estadia foi de 1 noite

Ubicación excelente, muy cerca de la 5ta av

Ubicación excelente, muy cerca de la 5ta av

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Restaurante

Os hóspedes gostam do restaurante ao lado e de inúmeras opções nas proximidades. O serviço de café da manhã é citado como abrindo tarde ou sendo desorganizado, então alguns sugerem comer em outro lugar ou não pagar antecipadamente.

Avaliações dos hóspedes relacionadas

10

Yuliia

24 de mai. de 2025

·

A estadia foi de 11 noites

Very good place to stay!! Friendly staff! Close to the beach! Close to big and small stores and shops! And the main pearl of the hotel it is Jess from reception!!!

Very good place to stay!! Friendly staff! Close to the beach! Close to big and small stores and shops! And the main pearl of the hotel it is Jess from reception!!!

10

Ulises

9 de ago. de 2023

·

A estadia foi de 2 noites

Buena atención, no tiene estacionamiento. Pero lo mejor por mucho, es el restaurante, los desayunos ESTUPENDOS

Buena atención, no tiene estacionamiento. Pero lo mejor por mucho, es el restaurante, los desayunos ESTUPENDOS

10

Elana

23 de mar. de 2025

·

A estadia foi de 8 noites

We had a lovely time staying at Hotel Colonial in PDC! The staff was friendly and helpful, always willing to suggest activities or call a taxi when we needed it. They also speak English and Spanish for those who may not be as familiar with Spanish. Our room was spacious, comfortable, and clean, exactly what we needed to come back to after long days of activities. We also spent a good amount of time by the pool which was just perfect! The area around the hotel felt very safe and was only a short walk from the beach and Quinta Avenida so we walked pretty much everywhere! If you are looking for a good local restaurant to try, we frequently stopped by Muelle de Chema right next door - the food is delicious and the staff are very kind and friendly. Overall, a fantastic experience!! I would recommend this Hotel Colonial to anyone!!!

We had a lovely time staying at Hotel Colonial in PDC! The staff was friendly and helpful, always willing to suggest activities or call a taxi when we needed it. They also speak English and Spanish for those who may not be as familiar with Spanish. Our room was spacious, comfortable, and clean, exactly what we needed to come back to after long days of activities. We also spent a good amount of time by the pool which was just perfect! The area around the hotel felt very safe and was only a short walk from the beach and Quinta Avenida so we walked pretty much everywhere! If you are looking for a good local restaurant to try, we frequently stopped by Muelle de Chema right next door - the food is delicious and the staff are very kind and friendly. Overall, a fantastic experience!! I would recommend this Hotel Colonial to anyone!!!

8

Kevin

11 de jul. de 2025

·

A estadia foi de 6 noites

La propiedad en general cumple pero no recomiendo que incluyan el desayuno en el paquete ya que abren tarde (7:30AM). La mayoría de las excursiones requieren estén antes de esa hora para salir. Asi que pierdes dinero. En los alrededores hay muchos lugares de comida exquisita y auténtica. La propiedad en general está limpia, aunque las habitaciones tienen detalles que se pueden mejorar.

La propiedad en general cumple pero no recomiendo que incluyan el desayuno en el paquete ya que abren tarde (7:30AM). La mayoría de las excursiones requieren estén antes de esa hora para salir. Asi que pierdes dinero. En los alrededores hay muchos lugares de comida exquisita y auténtica. La propiedad en general está limpia, aunque las habitaciones tienen detalles que se pueden mejorar.

10

JOSÉ DE JESÚS NARVÁEZ

31 de jan. de 2025

·

A estadia foi de 7 noites

El personal es súper amable! Hay tiendas enfrente y un restaurante a un lado súper delicioso! En general el hotel y el personal excelente, la limpieza muy bien! Solo deben tener cuidado con un mapache que se mete a los pasillos del hotel! Si no lo molestas no te hace absolutamente nada! Pero no intentes tocarlo o alimentarlo porque es agresivo!

El personal es súper amable! Hay tiendas enfrente y un restaurante a un lado súper delicioso! En general el hotel y el personal excelente, la limpieza muy bien! Solo deben tener cuidado con un mapache que se mete a los pasillos del hotel! Si no lo molestas no te hace absolutamente nada! Pero no intentes tocarlo o alimentarlo porque es agresivo!

10

Ana Guadalupe

2 de jan. de 2025

·

A estadia foi de 3 noites

Es un buen lugar, por lo que pagas, no le veo inconveniente, me gustó mucho que están al pendiente, para organizar y limpiar la recámara, le falta mantenimiento, pero todo funciona

Es un buen lugar, por lo que pagas, no le veo inconveniente, me gustó mucho que están al pendiente, para organizar y limpiar la recámara, le falta mantenimiento, pero todo funciona

8

Chris

15 de nov. de 2023

·

A estadia foi de 7 noites

This hotel is a good value, located a very short walk from the beach and Quinta Avenue and the ferry to Cozumel. Great breakfast restaurant directly next door, as well as excellent street tacos around the corner.

This hotel is a good value, located a very short walk from the beach and Quinta Avenue and the ferry to Cozumel. Great breakfast restaurant directly next door, as well as excellent street tacos around the corner.

10

Tomasz

15 de fev. de 2024

·

A estadia foi de 6 noites

Really nice hotel. Basic rooms. AC nice and quiet. No outside noise. As for breakfast better go outside. Restaurant that serves breakfast very disorganized, you will waste a lot of time. Hotel itself is nice and very clean.

Really nice hotel. Basic rooms. AC nice and quiet. No outside noise. As for breakfast better go outside. Restaurant that serves breakfast very disorganized, you will waste a lot of time. Hotel itself is nice and very clean.

8

anthony

27 de abr. de 2025

·

A estadia foi de 10 noites

Overall I enjoyed my stay here. The room was clean but a bit small. Not bad though. The restaurant next door is very good. The WiFi is the only thing I had an issue with. It was sketchy at best. It was a bit noisy at night but quieted down after midnight. I definitely recommend this hotel.

Overall I enjoyed my stay here. The room was clean but a bit small. Not bad though. The restaurant next door is very good. The WiFi is the only thing I had an issue with. It was sketchy at best. It was a bit noisy at night but quieted down after midnight. I definitely recommend this hotel.

10

Francis

31 de jan. de 2025

·

A estadia foi de 8 noites

Absolutely loved my stay. It was very convenient getting around and so close to everything. Staff was amazing and will definitely stay again. Cant wait to see whats happening on roof.. only thing i could ask for is ability to suntan at hotel. Thank you so much 💓

Absolutely loved my stay. It was very convenient getting around and so close to everything. Staff was amazing and will definitely stay again. Cant wait to see whats happening on roof.. only thing i could ask for is ability to suntan at hotel. Thank you so much 💓

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

10

Marisol

25 de fev. de 2022

·

A estadia foi de 2 noites

Excelente

Excelente

10

William

1 de mar. de 2023

·

A estadia foi de 7 noites

For the price point this was a very good deal. The highlight is the pool of you enjoy swimming or cooling off after being out in the heat. The dorm was street facing and offered shared balcony. Daily house keeping was thorough but took about an hour to clean the room usually. The place was quite clean but the pool somehow got debris in it mostly from the plants that surround the pool. It is an older building that has aged but the open skylight around the pool area gives a nice SkyView from inside and is s nice area to lounge. The location is a short walk from the beach a few blocks. There are tons of restraunts and bard and stores within a 10 minute walk. It seemed to cater for a variety of tour groups.

For the price point this was a very good deal. The highlight is the pool of you enjoy swimming or cooling off after being out in the heat. The dorm was street facing and offered shared balcony. Daily house keeping was thorough but took about an hour to clean the room usually. The place was quite clean but the pool somehow got debris in it mostly from the plants that surround the pool. It is an older building that has aged but the open skylight around the pool area gives a nice SkyView from inside and is s nice area to lounge. The location is a short walk from the beach a few blocks. There are tons of restraunts and bard and stores within a 10 minute walk. It seemed to cater for a variety of tour groups.

6

Aaron

27 de fev. de 2023

·

A estadia foi de 5 noites

The only good thing about this place is the location if you like sketchy dudes hanging outside your room all day on their phones broken locks rock hard beds and roaches then this is the place for you the only redeeming quality is the location and well maybe the price so all that was expected but like I said the location is great

The only good thing about this place is the location if you like sketchy dudes hanging outside your room all day on their phones broken locks rock hard beds and roaches then this is the place for you the only redeeming quality is the location and well maybe the price so all that was expected but like I said the location is great

2

Daniel

25 de fev. de 2023

·

A estadia foi de 4 noites

Big disappointment. Nothing like the pictures. Good location near downtown and only 4 blocks from the beach. Had to help driver from airport find it; not well marked. They knew two people were coming. There was one glass, one bath towel; charge of 1 USD to get a clean towel. Was overcharged; they expected me to pay the full cost even though a deposit was made. Final price was more than Expedia said it would be. the front desk, such as it was, was manned by a man who sometimes understood English, and then, didn't. Would find another hotel in the area next time.

Big disappointment. Nothing like the pictures. Good location near downtown and only 4 blocks from the beach. Had to help driver from airport find it; not well marked. They knew two people were coming. There was one glass, one bath towel; charge of 1 USD to get a clean towel. Was overcharged; they expected me to pay the full cost even though a deposit was made. Final price was more than Expedia said it would be. the front desk, such as it was, was manned by a man who sometimes understood English, and then, didn't. Would find another hotel in the area next time.

10

Gray

17 de jan. de 2023

·

A estadia foi de 19.369 noites

Friendly staff

Friendly staff

Políticas da propriedade

Instruções de check-in

Tudo o que precisa de saber para um check-in tranquilo.

Check-in

Check-out

De 15:00 a 18:00

Antes das 12:00

É bom saber

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que pode solicitar.

Alguma questão?

As respostas instantâneas da IA são baseadas nas informações do hotel

Preços para as próximas datas

novembro 2026

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
1	2	3	4	5 $45	6 $45	7 $45
8 $45	9 $40	10 $40	11 $40	12 $38	13 $38	14 $52
15 $66	16 $58	17 $38	18 $38	19 $38	20 $38	21 $39
22 $39	23 $38	24 $39	25 $38	26 $39	27 $39	28 $39
29 $39	30 $36

dezembro 2026

Mais barato

Mais caro

Preço médio por noite em todas as ofertas, impostos e taxas incluídos.

Preços em USD para 2 hóspedes atualizados diariamente.

2026-11-05: 45.43592182573319USD
2026-11-06: 45.43592182573319USD
2026-11-07: 45.291247625625616USD
2026-11-08: 45.291247625625616USD
2026-11-09: 40.262180346267705USD
2026-11-10: 40.262180346267705USD
2026-11-11: 40.262180346267705USD
2026-11-12: 37.94830823569489USD
2026-11-13: 38.10498124777603USD
2026-11-14: 52.21032021652985USD
2026-11-15: 66.05036827479172USD
2026-11-16: 58.159045547752385USD
2026-11-17: 38.00192231428528USD
2026-11-18: 38.207732300132754USD
2026-11-19: 38.207732300132754USD
2026-11-20: 38.10498124777603USD
2026-11-21: 38.672312103008274USD
2026-11-22: 38.672312103008274USD
2026-11-23: 38.207732300132754USD
2026-11-24: 38.69198656269837USD
2026-11-25: 38.207732300132754USD
2026-11-26: 38.69198656269837USD
2026-11-27: 38.69198656269837USD
2026-11-28: 38.934002514682774USD
2026-11-29: 38.69198656269837USD
2026-11-30: 35.653287430391316USD
2026-12-01: 40.120542196231845USD
2026-12-02: 40.120542196231845USD
2026-12-03: 41.272043294277196USD
2026-12-04: 40.64111360423279USD
2026-12-05: 40.64111360423279USD
2026-12-06: 40.90542528167344USD
2026-12-07: 41.1616892883606USD
2026-12-08: 40.89169036219406USD
2026-12-09: 40.65322359550476USD
2026-12-10: 40.64111360423279USD
2026-12-11: 40.64111360423279USD
2026-12-12: 40.120542196231845USD
2026-12-13: 41.272043294277196USD
2026-12-14: 40.120542196231845USD
2026-12-15: 40.89169036219406USD
2026-12-16: 40.120542196231845USD
2026-12-17: 41.272043294277196USD
2026-12-18: 41.272043294277196USD
2026-12-19: 41.1616892883606USD
2026-12-20: 77.65031596309663USD
2026-12-21: 77.65031596309663USD
2026-12-22: 77.94870409549713USD
2026-12-23: 94.26983365299989USD
2026-12-24: 94.26983365299989USD
2026-12-25: 77.94870409549713USD
2026-12-26: 83.19504138069153USD
2026-12-27: 99.88998994843293USD
2026-12-28: 99.0162232900467USD
2026-12-29: 77.94870409549713USD
2026-12-30: 77.94870409549713USD
2026-12-31: 97.88356280695344USD
2027-01-01: 77.94870409549713USD
2027-01-02: 77.94870409549713USD
2027-01-03: 77.94870409549713USD
2027-01-04: 77.94870409549713USD
2027-01-05: 77.94870409549713USD

Contacte o alojamento com antecedência se planeia chegar após as 18:00, através dos dados que constam na sua confirmação de reserva. Os funcionários da receção irão receber os clientes à chegada. Em caso de dúvida, contacte o alojamento através dos dados que constam da confirmação da reserva. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.

O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.

Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
Este alojamento aceita cartões de crédito, cartões de débito e numerário
O alojamento não pode garantir quartos sem ruído
O anfitrião não nos informou sobre a existência de um detetor de monóxido de carbono no alojamento; considere a possibilidade de trazer um detetor portátil consigo na viagem.
O anfitrião não nos informou sobre a existência de um detetor de fumo no alojamento
O alojamento dispõe dos seguintes elementos de segurança: extintor, kit de primeiros socorros e grades de segurança nas janelas
Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
Nota: as normas culturais e as políticas aplicáveis aos clientes poderão variar consoante o país e o alojamento. As políticas apresentadas são fornecidas pelo alojamento.

Este estabelecimento cobra um imposto ambiental de 1,50 USD no registo de entrada.

A piscina está aberta das 9:00 às 21:00.
Apenas é permitido o acesso aos quartos a clientes registados.
O alojamento disponibiliza check-out sem contacto.

Dados da empresa

Número de registo do alojamento 008-007-004914/2025

Tarifa de pequeno-almoço preparado no momento: 135 MXN por adulto e 135 MXN por criança (valores aproximados)

A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.