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Hotel Colonial Playa del Carmen

US$ 31

/ noite

Média para setembro

Hotel Colonial Playa del Carmen - Image 1

Hotel Colonial Playa del Carmen - Quarto

Hotel Colonial Playa del Carmen - Quarto

Hotel Colonial Playa del Carmen - Recepção

Hotel Colonial Playa del Carmen - Banheiro

Preços para Hotel Colonial Playa del Carmen

Selecione datas para ver preços e disponibilidade

US$ 31

/ noite

Média para setembro

Média de preços por mês

Em Hotel Colonial Playa del Carmen, a diária custa em média US$ 27 no mês mais barato (junho) e US$ 47 no mês mais caro (dezembro), com base nos últimos 12 meses.

Preço médio da diária em Hotel Colonial Playa del Carmen por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 39
fevereiro	US$ 40
março	US$ 37
abril	US$ 34
maio	US$ 31
junho	US$ 27
julho	US$ 33
agosto	US$ 31
setembro	US$ 31
outubro	US$ 28
novembro	US$ 31
dezembro	US$ 47

Mais caro: dezembro (aprox. US$ 47)

Mais barato: junho (aprox. US$ 27)

Sobre esta propriedade

Aproveite opções de lazer, como uma piscina externa, ou outras comodidades, como Wi-Fi de cortesia e TV na área comum. este apart-hotel em estilo colonial também apresenta assistência com excursões/ingressos e salão de banquetes

Transporte de e para o aeroporto
Piscina
Quartos de não fumantes
Balcão de turismo
Piscina externa
Armazenamento de bagagem

Localização

Ave. 20 norte lote 33 entre calles, 2 y 4 norte, Col. Centro.

Mercado Playa del Carmen (0.2 milhas)

Quinta Avenida (0.2 milhas)

Praça Central (0.2 milhas)

Chabad Playa del Carmen (0.2 milhas)

Gran Casino Riviera (0.3 milhas)

Praia principal de Playa del Carmen (0.3 milhas)

Mais informações sobre a localização

Opções de quarto

19

Suíte júnior

Detalhes do quarto

3× Camas De Solteiro

Acomoda 3

484 ft²

Ar condicionado

Wi-Fi (gratuito)

Banheiro privativo

12

Quarto casal

Detalhes do quarto

1 Cama De Casal

Acomoda 2

323 ft²

Ar condicionado

Wi-Fi (gratuito)

Banheiro privativo

15

Quarto casal standard

Detalhes do quarto

2 Camas De Casal

Acomoda 4

431 ft²

Ar condicionado

Wi-Fi (gratuito)

Banheiro privativo

14

Suíte

Detalhes do quarto

2 Camas De Casal

e

1 Sofá-Cama

Acomoda 5

538 ft²

Ar condicionado

Wi-Fi (gratuito)

Banheiro privativo

15

Quarto standard

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 2

323 ft²

Ar condicionado

Wi-Fi (gratuito)

Banheiro privativo

12

Quarto casal luxo

Detalhes do quarto

1 Cama De Casal

Acomoda 2

377 ft²

Ar condicionado

Wi-Fi (gratuito)

Banheiro privativo

12

Quarto luxo

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 2

377 ft²

Ar condicionado

Wi-Fi (gratuito)

Banheiro privativo

5

Quarto duplo luxo

Detalhes do quarto

2 Camas De Solteiro

Acomoda 2

377 ft²

Ar condicionado

Wi-Fi (gratuito)

Banheiro privativo

Avaliações dos hóspedes sobre Hotel Colonial Playa del Carmen

7.3

Bom

Com base em 1.363 avaliações verificadas

Quem se hospeda aqui?

Negócios

4%

Casal

32%

Famílias

31%

Grupos

23%

Viajantes individuais

8%

Opinião dos hóspedes

Resumo gerado por IA com base em avaliações recentes dos hóspedes

No Hotel Colonial Playa del Carmen, viajantes elogiam consistentemente a localização central e acessível a pé, próxima à Quinta Avenida e à praia, a atraente piscina no pátio e a equipe geralmente simpática, descrevendo um bom custo-benefício para estadias simples e diretas.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Opinião dos hóspedes

No Hotel Colonial Playa del Carmen, viajantes elogiam consistentemente a localização central e acessível a pé, próxima à Quinta Avenida e à praia, a atraente piscina no pátio e a equipe geralmente simpática, descrevendo um bom custo-benefício para estadias simples e diretas.

As avaliações mencionam repetidamente desvantagens, como a falta de estacionamento no local, interrupções no elevador ou obras, Wi-Fi instável e barulho noturno vindo da piscina ou do pátio. A limpeza e a manutenção parecem inconsistentes, com alguns quartos impecáveis, mas outros relatam roupas de cama desgastadas, problemas no banheiro, água quente fraca ou intermitente e, ocasionalmente, pragas. A refeição é conveniente no hotel ao lado e nas proximidades, embora o serviço de café da manhã possa abrir tarde ou parecer desorganizado. Espere uma base central e econômica com conforto simples e algumas concessões.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Comodidades

A piscina no pátio é um destaque e geralmente agradável, embora sejam mencionadas interrupções para manutenção, aglomeração ou barulho; alguns citam azulejos soltos e a política de usar o documento de identificação para pegar a toalha. Não há estacionamento no local e o elevador tem estado fora de serviço ou em obras.

Avaliações dos hóspedes relacionadas

6

Francisco

9 de abr. de 2024

·

Hospedou-se por 3 noites

Excelente ubicación y trato respetuoso del personal, pero la alberca tiene varios azulejos desprendidos que pueden cortar los pies.

Excelente ubicación y trato respetuoso del personal, pero la alberca tiene varios azulejos desprendidos que pueden cortar los pies.

8

Jose

8 de fev. de 2025

·

Hospedou-se por 10 noites

I absolutely loved the pool.Enjoyed staying there for 10 days.Now the negative.The hotel requires the guests to leave an ID in order to get towels for the pool, we left my wife’s ID and they lost it which is unacceptable. We had to leave without her ID. She‘s still very upset.

I absolutely loved the pool.Enjoyed staying there for 10 days.Now the negative.The hotel requires the guests to leave an ID in order to get towels for the pool, we left my wife’s ID and they lost it which is unacceptable. We had to leave without her ID. She‘s still very upset.

10

Cristina

10 de set. de 2025

·

Hospedou-se por 4 noites

Definitivo esta bien ubicado y la alberca muy agradable.

Definitivo esta bien ubicado y la alberca muy agradable.

6

Christine

1 de dez. de 2024

·

Hospedou-se por 3 noites

L ascenseur ne fonctionne pas. Aucune pour monter les bagages au troisième étage.

L ascenseur ne fonctionne pas. Aucune pour monter les bagages au troisième étage.

8

Gary

24 de abr. de 2025

·

Hospedou-se por 6 noites

No parking no English speaking staff

No parking no English speaking staff

8

PORFIRIO MARTINEZ

17 de dez. de 2024

·

Hospedou-se por 2 noites

Charge for towells

Charge for towells

6

Dolores

16 de mai. de 2025

·

Hospedou-se por 1 noite

NO TIENE ESTACIONAMIENTO ES UNA MENTIRA

NO TIENE ESTACIONAMIENTO ES UNA MENTIRA

4

Jim

27 de mai. de 2024

·

Hospedou-se por 5 noites

Pool gets overpacked. Water splashing everywhere.

Pool gets overpacked. Water splashing everywhere.

10

Ivan

4 de jul. de 2025

·

Hospedou-se por 1 noite

Nice pool in the middle of the hotel. Spacious rooms.

Nice pool in the middle of the hotel. Spacious rooms.

8

Roberto Alejandro

27 de set. de 2024

·

Hospedou-se por 5 noites

El hotel está muy padre lamentablemente nos tocó en remodelación y construcción lo cual ahí algunas lonas algunas maderas que hacen bastante ruido por las noches con el aire la alberca igual nos tocó en mantenimiento pero se ve muy agradable espero volver por qué si me gustó mucho y espero cuando vuelva ya terminen lo que están construyendo y funcione todo como alberca elevador etc

El hotel está muy padre lamentablemente nos tocó en remodelación y construcción lo cual ahí algunas lonas algunas maderas que hacen bastante ruido por las noches con el aire la alberca igual nos tocó en mantenimiento pero se ve muy agradable espero volver por qué si me gustó mucho y espero cuando vuelva ya terminen lo que están construyendo y funcione todo como alberca elevador etc

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Limpeza

A limpeza recebe feedback misto: muitos notam quartos arrumados e áreas comuns bem cuidadas, enquanto outros relatam serviços de limpeza inconsistentes, toalhas ou roupas de cama desgastadas, sujeira no banheiro e, ocasionalmente, pragas. Problemas de manutenção, como água turva ou água quente fraca, também aparecem.

Avaliações dos hóspedes relacionadas

10

Leonard

16 de dez. de 2023

·

Hospedou-se por 2 noites

Excellent value at the Colonial. Super clean spacious air conditioned rooms with a powerful shower, and a big screen TV. Pool area is spotless and attractive! Will stay here again!

Excellent value at the Colonial. Super clean spacious air conditioned rooms with a powerful shower, and a big screen TV. Pool area is spotless and attractive! Will stay here again!

2

Yolanda

15 de jun. de 2024

·

Hospedou-se por 2 noites

The only advantage that we have,was the close to the downtown Playa del Carmen,the water was coming from the sink,yellow;the sheets were not cleaned,the shower was clogged,all the water was getting out of shower,making it unsafe for us;asked for a moped at 9:00pm,they said it was closed the cleaning area,the internet never worked,it was a disaster,when I did my check out,it was raining and we seated waiting for our transportation and the ceiling was dripping water from roof…….never again……thanks for my unsafe staying

The only advantage that we have,was the close to the downtown Playa del Carmen,the water was coming from the sink,yellow;the sheets were not cleaned,the shower was clogged,all the water was getting out of shower,making it unsafe for us;asked for a moped at 9:00pm,they said it was closed the cleaning area,the internet never worked,it was a disaster,when I did my check out,it was raining and we seated waiting for our transportation and the ceiling was dripping water from roof…….never again……thanks for my unsafe staying

6

Rolando

28 de mar. de 2025

·

Hospedou-se por 1 noite

La habitación bien simple pero bien, el internet pésimo el control remoto de la televisión jamás funcionó, las cortinas con mucho polvo y no cerraban completo

La habitación bien simple pero bien, el internet pésimo el control remoto de la televisión jamás funcionó, las cortinas con mucho polvo y no cerraban completo

8

RUBEN

28 de dez. de 2022

·

Hospedou-se por 19.353 noites

El hotel está relativamente cerca de playa y negocios, muy seguro. Las habitaciones principalmente el baño, la limpieza le faltó mucho y olía un poco mal

El hotel está relativamente cerca de playa y negocios, muy seguro. Las habitaciones principalmente el baño, la limpieza le faltó mucho y olía un poco mal

2

Aura Milena

9 de dez. de 2023

·

Hospedou-se por 6 noites

Place dirty Rooms dirty Dirty linen and towels or no towels in the room CS rude!

Place dirty Rooms dirty Dirty linen and towels or no towels in the room CS rude!

10

Anna

30 de abr. de 2025

·

Hospedou-se por 7 noites

I was happy with this staying, the room was cleaned every day. Great location and staff. Good value for this money.

I was happy with this staying, the room was cleaned every day. Great location and staff. Good value for this money.

10

Ron

15 de out. de 2025

·

Hospedou-se por 1 noite

Very quiet and clean

Very quiet and clean

10

José Israel

18 de set. de 2023

·

Hospedou-se por 1 noite

LLEGUE Y EL CUARTO ESTABA LLENO DE CUCARACHAS. AL IGUAL QUE LAS CAMAS. FUI A RECEPCIÓN Y ME CAMBIARON A OTRA. LAS CAMAS ESTÁN SUCIAS, FUE FALTAL MI ESTANCIA

LLEGUE Y EL CUARTO ESTABA LLENO DE CUCARACHAS. AL IGUAL QUE LAS CAMAS. FUI A RECEPCIÓN Y ME CAMBIARON A OTRA. LAS CAMAS ESTÁN SUCIAS, FUE FALTAL MI ESTANCIA

10

Chance

21 de jan. de 2025

·

Hospedou-se por 2 noites

Hotel staff was very helpful and friendly. Many food options located very close. The cleaning staff were great and thorough.

Hotel staff was very helpful and friendly. Many food options located very close. The cleaning staff were great and thorough.

6

KAREN ESTEFANIA

1 de out. de 2025

·

Hospedou-se por 3 noites

Tina de baño sucia llena de pelos desde que me entregaron la habitación, las toallas no las cambian para ahorrar agua pero estan todas percudidas de mal aspecto, se mete levemente el ruido de todos lados.

Tina de baño sucia llena de pelos desde que me entregaron la habitación, las toallas no las cambian para ahorrar agua pero estan todas percudidas de mal aspecto, se mete levemente el ruido de todos lados.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Quartos

Os quartos são básicos, mas geralmente confortáveis, com ar condicionado eficiente e alguns layouts espaçosos; a decoração pode parecer datada e algumas camas são duras. O Wi-Fi é variável e o barulho do pátio pode perturbar o sono em certos quartos.

Avaliações dos hóspedes relacionadas

8

Marcos

16 de jul. de 2025

·

Hospedou-se por 1 noite

Overall good hotel, convenient location, amazing pool, clean room. But room 206 air conditioning was not good. Amazing staff

Overall good hotel, convenient location, amazing pool, clean room. But room 206 air conditioning was not good. Amazing staff

8

Ixchel

15 de fev. de 2024

·

Hospedou-se por 2 noites

Todo bien, solo que la cama muy dura y el refri no servia

Todo bien, solo que la cama muy dura y el refri no servia

6

Barbara

27 de jun. de 2024

·

Hospedou-se por 6 noites

It room was good, but very noisy.

It room was good, but very noisy.

8

Laurence

25 de mai. de 2024

·

Hospedou-se por 3 noites

Convenient ADO bus terminal and local shopping and dineing….great for the price….good air con….good wifi

Convenient ADO bus terminal and local shopping and dineing….great for the price….good air con….good wifi

10

Ivan

4 de jul. de 2025

·

Hospedou-se por 1 noite

Nice pool in the middle of the hotel. Spacious rooms.

Nice pool in the middle of the hotel. Spacious rooms.

10

Tomasz

15 de fev. de 2024

·

Hospedou-se por 6 noites

Really nice hotel. Basic rooms. AC nice and quiet. No outside noise. As for breakfast better go outside. Restaurant that serves breakfast very disorganized, you will waste a lot of time. Hotel itself is nice and very clean.

Really nice hotel. Basic rooms. AC nice and quiet. No outside noise. As for breakfast better go outside. Restaurant that serves breakfast very disorganized, you will waste a lot of time. Hotel itself is nice and very clean.

6

Sofia

7 de jan. de 2025

·

Hospedou-se por 8 noites

Wifi muy malo.

Wifi muy malo.

8

Dywayne

19 de set. de 2024

·

Hospedou-se por 14 noites

We were a little nervous booking a hotel for 2 weeks without seeing it...but it turned out great. We stayed in a room with a patio door that opened into a courtyard surrounded by 7 other rooms. That meant natural light and fresh air, two really improtant things for me in a hotel room! The room had a good closet, a safe (we didn't use it) and a mini fridge. It was leaking the first day we plugged it in, maintenance came by and put a towel behind it... problem solved LOL. We had a king bed, a table for 2 with 2 chairs. Just what we needed for the in room meals when were were taking a break from eating out. The bed had a bottom, sheet, a top sheet and a light blanket. In September we didn't need it! The air conditioner worked well (even though I only turned it on sporadically to cool down the room). The bathroom had a tub, not very often do I see that! The "rain shower head" was in the middle of the tub so lots of room for hubby and I to shower together :) NOTE- as a woman with long hair I HATE these showers. There is never enough pressure. We had a problem the first day with a bit of a water leadk out of the pipe coming out of the roof to the shower, maintenace came and "patched" it. By the end of our 2 weeks there, the slow leak peeled the paint away on the roof around the shower head. A water cooler to fill our own bottles WIN! Really nice front desk staff WIN! Restaurant right next door with GREAT prices and variety WIN! Tienda across the street selling ICE WIN WIN!

We were a little nervous booking a hotel for 2 weeks without seeing it...but it turned out great. We stayed in a room with a patio door that opened into a courtyard surrounded by 7 other rooms. That meant natural light and fresh air, two really improtant things for me in a hotel room! The room had a good closet, a safe (we didn't use it) and a mini fridge. It was leaking the first day we plugged it in, maintenance came by and put a towel behind it... problem solved LOL. We had a king bed, a table for 2 with 2 chairs. Just what we needed for the in room meals when were were taking a break from eating out. The bed had a bottom, sheet, a top sheet and a light blanket. In September we didn't need it! The air conditioner worked well (even though I only turned it on sporadically to cool down the room). The bathroom had a tub, not very often do I see that! The "rain shower head" was in the middle of the tub so lots of room for hubby and I to shower together :) NOTE- as a woman with long hair I HATE these showers. There is never enough pressure. We had a problem the first day with a bit of a water leadk out of the pipe coming out of the roof to the shower, maintenace came and "patched" it. By the end of our 2 weeks there, the slow leak peeled the paint away on the roof around the shower head. A water cooler to fill our own bottles WIN! Really nice front desk staff WIN! Restaurant right next door with GREAT prices and variety WIN! Tienda across the street selling ICE WIN WIN!

8

anthony

27 de abr. de 2025

·

Hospedou-se por 10 noites

Overall I enjoyed my stay here. The room was clean but a bit small. Not bad though. The restaurant next door is very good. The WiFi is the only thing I had an issue with. It was sketchy at best. It was a bit noisy at night but quieted down after midnight. I definitely recommend this hotel.

Overall I enjoyed my stay here. The room was clean but a bit small. Not bad though. The restaurant next door is very good. The WiFi is the only thing I had an issue with. It was sketchy at best. It was a bit noisy at night but quieted down after midnight. I definitely recommend this hotel.

6

Rommy

10 de jul. de 2025

·

Hospedou-se por 6 noites

Esta propiedad el servicio no es muy bueno. Las camas son duras y no hay cama king te pegan dos twin.

Esta propiedad el servicio no es muy bueno. Las camas son duras y no hay cama king te pegan dos twin.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Serviço

A equipe é frequentemente descrita como simpática e prestativa, com alguns oferecendo suporte na recepção 24 horas. No entanto, as avaliações também mencionam comunicação ruim antes da chegada, atendimento brusco na recepção, políticas rígidas para toalhas ou documentos de identificação e algumas reclamações graves.

Avaliações dos hóspedes relacionadas

10

Elana

23 de mar. de 2025

·

Hospedou-se por 8 noites

We had a lovely time staying at Hotel Colonial in PDC! The staff was friendly and helpful, always willing to suggest activities or call a taxi when we needed it. They also speak English and Spanish for those who may not be as familiar with Spanish. Our room was spacious, comfortable, and clean, exactly what we needed to come back to after long days of activities. We also spent a good amount of time by the pool which was just perfect! The area around the hotel felt very safe and was only a short walk from the beach and Quinta Avenida so we walked pretty much everywhere! If you are looking for a good local restaurant to try, we frequently stopped by Muelle de Chema right next door - the food is delicious and the staff are very kind and friendly. Overall, a fantastic experience!! I would recommend this Hotel Colonial to anyone!!!

We had a lovely time staying at Hotel Colonial in PDC! The staff was friendly and helpful, always willing to suggest activities or call a taxi when we needed it. They also speak English and Spanish for those who may not be as familiar with Spanish. Our room was spacious, comfortable, and clean, exactly what we needed to come back to after long days of activities. We also spent a good amount of time by the pool which was just perfect! The area around the hotel felt very safe and was only a short walk from the beach and Quinta Avenida so we walked pretty much everywhere! If you are looking for a good local restaurant to try, we frequently stopped by Muelle de Chema right next door - the food is delicious and the staff are very kind and friendly. Overall, a fantastic experience!! I would recommend this Hotel Colonial to anyone!!!

8

Jose

8 de fev. de 2025

·

Hospedou-se por 10 noites

I absolutely loved the pool.Enjoyed staying there for 10 days.Now the negative.The hotel requires the guests to leave an ID in order to get towels for the pool, we left my wife’s ID and they lost it which is unacceptable. We had to leave without her ID. She‘s still very upset.

I absolutely loved the pool.Enjoyed staying there for 10 days.Now the negative.The hotel requires the guests to leave an ID in order to get towels for the pool, we left my wife’s ID and they lost it which is unacceptable. We had to leave without her ID. She‘s still very upset.

8

MARY

26 de fev. de 2025

·

Hospedou-se por 3 noites

Communication was poor before arrival. Comments said front desk closed at 6:00 pm and I was arriving close to midnight. I sent several messages to them before I got a clear answer that there was a front desk clerk 24 hours a day. Also, I had booked a room with picture of a fridge, but they told me in comments no rooms had fridges. I had one after all. Comments did not explain to you that there is an elevator too.

Communication was poor before arrival. Comments said front desk closed at 6:00 pm and I was arriving close to midnight. I sent several messages to them before I got a clear answer that there was a front desk clerk 24 hours a day. Also, I had booked a room with picture of a fridge, but they told me in comments no rooms had fridges. I had one after all. Comments did not explain to you that there is an elevator too.

2

Steven

29 de set. de 2023

·

UNFORTUNATE EXPERIENCE My recent stay at the hotel has unfortunately ensued an abhorrent event that I cannot overlook. While I appreciate the comforting amenities and convenient location of the property, the integrity of the staff raised significant concerns during my stay. One of the cleaning staff members, regrettably, tampered with our personal belongings and, most shockingly, STOLE our money. I would like to highlight that this sort of behavior wholly diminishes the reputation of the hotel. It neglects the supposed guarantee of security and trust we as guests are to expect upon booking with your esteemed institution. Hence, I am sharing our experience publicly, allowing potential guests to be well-informed before making a decision to stay. Moving forward, I strongly believe that proper staff vetting and training should be put in place to prevent such violations of trust. After all, hospitality isn't just about accommodating guests, it's about ENSURING safety, respect, and privacy.

UNFORTUNATE EXPERIENCE My recent stay at the hotel has unfortunately ensued an abhorrent event that I cannot overlook. While I appreciate the comforting amenities and convenient location of the property, the integrity of the staff raised significant concerns during my stay. One of the cleaning staff members, regrettably, tampered with our personal belongings and, most shockingly, STOLE our money. I would like to highlight that this sort of behavior wholly diminishes the reputation of the hotel. It neglects the supposed guarantee of security and trust we as guests are to expect upon booking with your esteemed institution. Hence, I am sharing our experience publicly, allowing potential guests to be well-informed before making a decision to stay. Moving forward, I strongly believe that proper staff vetting and training should be put in place to prevent such violations of trust. After all, hospitality isn't just about accommodating guests, it's about ENSURING safety, respect, and privacy.

10

Johnny

18 de jan. de 2024

·

Hospedou-se por 7 noites

Just left Hotel Colonial after a 7 night stay. Everyone at the hotel from the people that worked behind the desk, to the Security Guard (Abraham), to the maids, all were so friendly and helpful and all treated me like a VIP (which I'm not!) Basic room, but a king sized bed, refrigerator, a/c, great water pressure, room safe, and tv. I couldn't find any English speaking channels, but I wasn't there to watch tv, so really not an issue. Food carts right around the corner on Calle 2. Fifth Avenue 3 blocks away. El Fogon, on Avenida 30 a 5 minute walk. Walmart & Mega app a 10-12 walk (max). I didn't use the pool, but it was very big and right behind the lobby, looked great. No elevators, but I was only 1 floor up so no issues for me. I would stay at Hotel Colonisl again without hesitation.

Just left Hotel Colonial after a 7 night stay. Everyone at the hotel from the people that worked behind the desk, to the Security Guard (Abraham), to the maids, all were so friendly and helpful and all treated me like a VIP (which I'm not!) Basic room, but a king sized bed, refrigerator, a/c, great water pressure, room safe, and tv. I couldn't find any English speaking channels, but I wasn't there to watch tv, so really not an issue. Food carts right around the corner on Calle 2. Fifth Avenue 3 blocks away. El Fogon, on Avenida 30 a 5 minute walk. Walmart & Mega app a 10-12 walk (max). I didn't use the pool, but it was very big and right behind the lobby, looked great. No elevators, but I was only 1 floor up so no issues for me. I would stay at Hotel Colonisl again without hesitation.

10

Jose Alejandro

25 de nov. de 2024

·

La recepción es 24 horas, la atención hacia el cliente es muy buena te apoyan literal en todo, betza nos apoyo bastante todo nos encantó son muy amables

La recepción es 24 horas, la atención hacia el cliente es muy buena te apoyan literal en todo, betza nos apoyo bastante todo nos encantó son muy amables

2

Zohra

16 de jun. de 2022

·

Hospedou-se por 3 noites

J'ai réservé une chambre basic mais impossible de dormir car un bruit insupportable de pompe deffectueuse toute la nuit. Quand j'ai demandé de changer de chambre on m'a dit qu'il fallait suppléer , je lui ai dit que ce n était pas de ma faute et qu au contraire, ils auraient dû me mettre dans une autre chambre en compensation. J'ai demandé de le signaler au responsable qui ne voulait rien savoir, juste encaisser l argent et rien à faire du confort et bien-être du client, après 2h de discussion inutile j'ai demandé à quitter l hôtel et me rembourser ; là à nouveau ils ne voulaient rien entendre, alors je leurs ai dit que j allais à la police puisque j avais payé 3nuits et pas de remboursement possible. Du coup, je suis allée à la police et en revenant fait ma valise pour quitter l établissement. Après avoir passé une nuit blanche totale, mettre énervée , ils m ont remboursée. Quel honte de la part du manager qui se tracasse uniquement d encaisser l argent dans se préoccuper de ses clients !! J'ai demandé à deux membres du personnel de vérifier et si il leurs était possible de dormir avec ce bruit, ils m'ont dit que c'est impossible, donc si ça l est pour eux comment j aurais pu ?? Je leurs ai demandé si je devais dormir à la réception, ils m'ont dit non qu il fallait aller dans ma chambre. Honnêtement le personnel n y est pour pas grand chose mais le manager un véritable arnaqueur, qui ne voulait absolument pas trouver de solution, en sachant que je suis arrivée à 2h du mat

J'ai réservé une chambre basic mais impossible de dormir car un bruit insupportable de pompe deffectueuse toute la nuit. Quand j'ai demandé de changer de chambre on m'a dit qu'il fallait suppléer , je lui ai dit que ce n était pas de ma faute et qu au contraire, ils auraient dû me mettre dans une autre chambre en compensation. J'ai demandé de le signaler au responsable qui ne voulait rien savoir, juste encaisser l argent et rien à faire du confort et bien-être du client, après 2h de discussion inutile j'ai demandé à quitter l hôtel et me rembourser ; là à nouveau ils ne voulaient rien entendre, alors je leurs ai dit que j allais à la police puisque j avais payé 3nuits et pas de remboursement possible. Du coup, je suis allée à la police et en revenant fait ma valise pour quitter l établissement. Après avoir passé une nuit blanche totale, mettre énervée , ils m ont remboursée. Quel honte de la part du manager qui se tracasse uniquement d encaisser l argent dans se préoccuper de ses clients !! J'ai demandé à deux membres du personnel de vérifier et si il leurs était possible de dormir avec ce bruit, ils m'ont dit que c'est impossible, donc si ça l est pour eux comment j aurais pu ?? Je leurs ai demandé si je devais dormir à la réception, ils m'ont dit non qu il fallait aller dans ma chambre. Honnêtement le personnel n y est pour pas grand chose mais le manager un véritable arnaqueur, qui ne voulait absolument pas trouver de solution, en sachant que je suis arrivée à 2h du mat

6

LETICIA

22 de mar. de 2025

·

Hospedou-se por 1 noite

Las dos mujeres que atienden en el mostrador, son bruscas o están enojadas...no contestan preguntas con amabilidad,

Las dos mujeres que atienden en el mostrador, son bruscas o están enojadas...no contestan preguntas con amabilidad,

10

Chance

21 de jan. de 2025

·

Hospedou-se por 2 noites

Hotel staff was very helpful and friendly. Many food options located very close. The cleaning staff were great and thorough.

Hotel staff was very helpful and friendly. Many food options located very close. The cleaning staff were great and thorough.

6

Isabel

10 de out. de 2023

·

Hospedou-se por 1 noite

El lugar esta bien, solo el personal en recepción es grosero.... Se quedaron con mi credencial de elector y me dijeron que ya me la habían devuelto y nunca me la regresaron.

El lugar esta bien, solo el personal en recepción es grosero.... Se quedaron con mi credencial de elector y me dijeron que ya me la habían devuelto y nunca me la regresaron.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Localização

Central e acessível a pé – perto da Quinta Avenida, da praia, das estações ADO, de lojas e restaurantes – com vários hóspedes notando uma sensação de segurança. Alguns relatam barulho ocasional na rua ou no pátio, dependendo do quarto e do horário.

Avaliações dos hóspedes relacionadas

10

Patricia

31 de mar. de 2025

·

Hospedou-se por 7 noites

cerca de todo

cerca de todo

8

Kenneth

9 de mar. de 2025

·

Hospedou-se por 10 noites

Hotel Colonial is not a luxury resort, but it is more than adequate. Nice pool. Clean room. Safe and good location in Playa del Carmen. Programable room safe. Friendly staff. Restaurants and entertainment close . Beach is only a short walk away. Not far from ADO bus station.

Hotel Colonial is not a luxury resort, but it is more than adequate. Nice pool. Clean room. Safe and good location in Playa del Carmen. Programable room safe. Friendly staff. Restaurants and entertainment close . Beach is only a short walk away. Not far from ADO bus station.

10

ARTURO DE JESUS OROZCO

22 de nov. de 2024

·

Hospedou-se por 6 noites

Excelente hotel , definitivamente regresaremos , a 4 cuadras de la 5ta avenida caminando , a 3 cuadras del ADO , muy céntrico y en los alrededores muchas tiendas , restaurantes etc .

Excelente hotel , definitivamente regresaremos , a 4 cuadras de la 5ta avenida caminando , a 3 cuadras del ADO , muy céntrico y en los alrededores muchas tiendas , restaurantes etc .

8

James

1 de mai. de 2025

·

Hospedou-se por 9 noites

Great location...near stores and restaurants...close to the beach....

Great location...near stores and restaurants...close to the beach....

8

Adriana

15 de jul. de 2025

·

Hospedou-se por 4 noites

En general nos gustó, tenemos cerca la avenida principal, la playa la central de autobuses ADO, el personal amable

En general nos gustó, tenemos cerca la avenida principal, la playa la central de autobuses ADO, el personal amable

8

Chris

15 de nov. de 2023

·

Hospedou-se por 7 noites

This hotel is a good value, located a very short walk from the beach and Quinta Avenue and the ferry to Cozumel. Great breakfast restaurant directly next door, as well as excellent street tacos around the corner.

This hotel is a good value, located a very short walk from the beach and Quinta Avenue and the ferry to Cozumel. Great breakfast restaurant directly next door, as well as excellent street tacos around the corner.

10

Mario

5 de out. de 2023

·

Hospedou-se por 3 noites

Clean, good size rooms, few blocks from the beach and night life. More amenities than specified, it was a good surprise. Right at downtown.

Clean, good size rooms, few blocks from the beach and night life. More amenities than specified, it was a good surprise. Right at downtown.

10

EDUARDO

27 de nov. de 2024

·

Hospedou-se por 1 noite

EXCELENTE LA ESTANCIA, CERCA DE PLAYA, CERCA DE ADO, TODO BIEN

EXCELENTE LA ESTANCIA, CERCA DE PLAYA, CERCA DE ADO, TODO BIEN

10

Arthur

24 de mai. de 2024

·

Hospedou-se por 1 noite

Wonderful little gem near Quinta Avenida. Walkable to all the great spots! Great restaurants nearby and an awesome fruit grocery nearby. Clean and safe! Great staff.

Wonderful little gem near Quinta Avenida. Walkable to all the great spots! Great restaurants nearby and an awesome fruit grocery nearby. Clean and safe! Great staff.

10

GRACIELA

16 de jun. de 2025

·

Hospedou-se por 1 noite

Ubicación excelente, muy cerca de la 5ta av

Ubicación excelente, muy cerca de la 5ta av

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Jantar

Os hóspedes gostam do restaurante ao lado e das inúmeras opções nas proximidades. O serviço de café da manhã é citado como abrindo tarde ou sendo desorganizado, então alguns sugerem comer em outro lugar ou não pagar antecipadamente.

Avaliações dos hóspedes relacionadas

10

Yuliia

24 de mai. de 2025

·

Hospedou-se por 11 noites

Very good place to stay!! Friendly staff! Close to the beach! Close to big and small stores and shops! And the main pearl of the hotel it is Jess from reception!!!

Very good place to stay!! Friendly staff! Close to the beach! Close to big and small stores and shops! And the main pearl of the hotel it is Jess from reception!!!

10

Ulises

9 de ago. de 2023

·

Hospedou-se por 2 noites

Buena atención, no tiene estacionamiento. Pero lo mejor por mucho, es el restaurante, los desayunos ESTUPENDOS

Buena atención, no tiene estacionamiento. Pero lo mejor por mucho, es el restaurante, los desayunos ESTUPENDOS

10

Elana

23 de mar. de 2025

·

Hospedou-se por 8 noites

We had a lovely time staying at Hotel Colonial in PDC! The staff was friendly and helpful, always willing to suggest activities or call a taxi when we needed it. They also speak English and Spanish for those who may not be as familiar with Spanish. Our room was spacious, comfortable, and clean, exactly what we needed to come back to after long days of activities. We also spent a good amount of time by the pool which was just perfect! The area around the hotel felt very safe and was only a short walk from the beach and Quinta Avenida so we walked pretty much everywhere! If you are looking for a good local restaurant to try, we frequently stopped by Muelle de Chema right next door - the food is delicious and the staff are very kind and friendly. Overall, a fantastic experience!! I would recommend this Hotel Colonial to anyone!!!

We had a lovely time staying at Hotel Colonial in PDC! The staff was friendly and helpful, always willing to suggest activities or call a taxi when we needed it. They also speak English and Spanish for those who may not be as familiar with Spanish. Our room was spacious, comfortable, and clean, exactly what we needed to come back to after long days of activities. We also spent a good amount of time by the pool which was just perfect! The area around the hotel felt very safe and was only a short walk from the beach and Quinta Avenida so we walked pretty much everywhere! If you are looking for a good local restaurant to try, we frequently stopped by Muelle de Chema right next door - the food is delicious and the staff are very kind and friendly. Overall, a fantastic experience!! I would recommend this Hotel Colonial to anyone!!!

8

Kevin

11 de jul. de 2025

·

Hospedou-se por 6 noites

La propiedad en general cumple pero no recomiendo que incluyan el desayuno en el paquete ya que abren tarde (7:30AM). La mayoría de las excursiones requieren estén antes de esa hora para salir. Asi que pierdes dinero. En los alrededores hay muchos lugares de comida exquisita y auténtica. La propiedad en general está limpia, aunque las habitaciones tienen detalles que se pueden mejorar.

La propiedad en general cumple pero no recomiendo que incluyan el desayuno en el paquete ya que abren tarde (7:30AM). La mayoría de las excursiones requieren estén antes de esa hora para salir. Asi que pierdes dinero. En los alrededores hay muchos lugares de comida exquisita y auténtica. La propiedad en general está limpia, aunque las habitaciones tienen detalles que se pueden mejorar.

10

JOSÉ DE JESÚS NARVÁEZ

31 de jan. de 2025

·

Hospedou-se por 7 noites

El personal es súper amable! Hay tiendas enfrente y un restaurante a un lado súper delicioso! En general el hotel y el personal excelente, la limpieza muy bien! Solo deben tener cuidado con un mapache que se mete a los pasillos del hotel! Si no lo molestas no te hace absolutamente nada! Pero no intentes tocarlo o alimentarlo porque es agresivo!

El personal es súper amable! Hay tiendas enfrente y un restaurante a un lado súper delicioso! En general el hotel y el personal excelente, la limpieza muy bien! Solo deben tener cuidado con un mapache que se mete a los pasillos del hotel! Si no lo molestas no te hace absolutamente nada! Pero no intentes tocarlo o alimentarlo porque es agresivo!

10

Ana Guadalupe

2 de jan. de 2025

·

Hospedou-se por 3 noites

Es un buen lugar, por lo que pagas, no le veo inconveniente, me gustó mucho que están al pendiente, para organizar y limpiar la recámara, le falta mantenimiento, pero todo funciona

Es un buen lugar, por lo que pagas, no le veo inconveniente, me gustó mucho que están al pendiente, para organizar y limpiar la recámara, le falta mantenimiento, pero todo funciona

8

Chris

15 de nov. de 2023

·

Hospedou-se por 7 noites

This hotel is a good value, located a very short walk from the beach and Quinta Avenue and the ferry to Cozumel. Great breakfast restaurant directly next door, as well as excellent street tacos around the corner.

This hotel is a good value, located a very short walk from the beach and Quinta Avenue and the ferry to Cozumel. Great breakfast restaurant directly next door, as well as excellent street tacos around the corner.

10

Tomasz

15 de fev. de 2024

·

Hospedou-se por 6 noites

Really nice hotel. Basic rooms. AC nice and quiet. No outside noise. As for breakfast better go outside. Restaurant that serves breakfast very disorganized, you will waste a lot of time. Hotel itself is nice and very clean.

Really nice hotel. Basic rooms. AC nice and quiet. No outside noise. As for breakfast better go outside. Restaurant that serves breakfast very disorganized, you will waste a lot of time. Hotel itself is nice and very clean.

8

anthony

27 de abr. de 2025

·

Hospedou-se por 10 noites

Overall I enjoyed my stay here. The room was clean but a bit small. Not bad though. The restaurant next door is very good. The WiFi is the only thing I had an issue with. It was sketchy at best. It was a bit noisy at night but quieted down after midnight. I definitely recommend this hotel.

Overall I enjoyed my stay here. The room was clean but a bit small. Not bad though. The restaurant next door is very good. The WiFi is the only thing I had an issue with. It was sketchy at best. It was a bit noisy at night but quieted down after midnight. I definitely recommend this hotel.

10

Francis

31 de jan. de 2025

·

Hospedou-se por 8 noites

Absolutely loved my stay. It was very convenient getting around and so close to everything. Staff was amazing and will definitely stay again. Cant wait to see whats happening on roof.. only thing i could ask for is ability to suntan at hotel. Thank you so much 💓

Absolutely loved my stay. It was very convenient getting around and so close to everything. Staff was amazing and will definitely stay again. Cant wait to see whats happening on roof.. only thing i could ask for is ability to suntan at hotel. Thank you so much 💓

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

10

Omar

24 de jul. de 2024

·

Hospedou-se por 1 noite

Exelente hotel.

Exelente hotel.

10

Adolfo

23 de ago. de 2023

·

Hospedou-se por 4 noites

Excelente

Excelente

10

Marisol

25 de fev. de 2022

·

Hospedou-se por 2 noites

Excelente

Excelente

10

Joaquín

21 de dez. de 2021

·

Hospedou-se por 1 noite

Excelente

Excelente

8

José bernardo

24 de dez. de 2025

·

Hospedou-se por 6 noites

No nos dejaban completas las toallas para bañarse, solo dejaban un papel de baño, no limpiaban bien el baño, casi todos los días tuve que ir a recepción por toallas y papel de baño porque no había servicio a la habitación, no tienen un horario de la gente en alberca y inhibo días que hasta muy de madrugada estuvieron

No nos dejaban completas las toallas para bañarse, solo dejaban un papel de baño, no limpiaban bien el baño, casi todos los días tuve que ir a recepción por toallas y papel de baño porque no había servicio a la habitación, no tienen un horario de la gente en alberca y inhibo días que hasta muy de madrugada estuvieron

Políticas da propriedade

Instruções de check-in

Tudo o que você precisa saber para um check-in tranquilo.

Check-in

Checkout

De 15:00 a 18:00

Antes de 12:00

Informações importantes

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que você pode solicitar.

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As respostas instantâneas de IA são baseadas em informações do hotel

Preços para próximas datas

setembro 2026

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $33	19 $28
20 $28	21 $28	22 $28	23 $28	24 $28	25 $29	26 $28
27 $28	28 $31	29 $31	30 $28

outubro 2026

Mais barato

Mais caro

Preço médio por noite entre as ofertas, com impostos e taxas.

Preços em USD para 2 hóspedes, atualizados diariamente.

2026-09-18: 32.65918996257782USD
2026-09-19: 28.012781573486325USD
2026-09-20: 28.078386118316647USD
2026-09-21: 28.07106242313385USD
2026-09-22: 28.078386118316647USD
2026-09-23: 27.883415996932982USD
2026-09-24: 27.95477659397125USD
2026-09-25: 28.910526478385922USD
2026-09-26: 28.078386118316647USD
2026-09-27: 28.034126477622983USD
2026-09-28: 31.013604917526244USD
2026-09-29: 30.95605753211975USD
2026-09-30: 28.000341144180297USD
2026-10-01: 28.694294651794433USD
2026-10-02: 28.000341144180297USD
2026-10-03: 28.759163542938232USD
2026-10-04: 31.278438055229184USD
2026-10-05: 28.000341144180297USD
2026-10-06: 29.017756760978695USD
2026-10-07: 28.000341144180297USD
2026-10-08: 28.01315377922058USD
2026-10-09: 25.99816986904144USD
2026-10-10: 27.991533004951474USD
2026-10-11: 28.44562400074005USD
2026-10-12: 27.80773124504089USD
2026-10-13: 28.023967450523376USD
2026-10-14: 27.009266746139524USD
2026-10-15: 28.470850791740414USD
2026-10-16: 30.153875354766843USD
2026-10-17: 28.023967450523376USD
2026-10-18: 27.96990785179138USD
2026-10-19: 27.009266746139524USD
2026-10-20: 36.00182077960968USD
2026-10-21: 36.00182077960968USD
2026-10-22: 36.08950588226318USD
2026-10-23: 36.00182077960968USD
2026-10-24: 35.04722473297119USD
2026-10-25: 36.19762289028167USD
2026-10-26: 32.00467931556702USD
2026-10-27: 36.00182077960968USD
2026-10-28: 40.00615238265991USD
2026-10-29: 40.19796094474792USD
2026-10-30: 40.19796094474792USD
2026-10-31: 40.19796094474792USD
2026-11-01: 43.79973453063965USD
2026-11-02: 45.00227433242797USD
2026-11-03: 44.575665256500244USD
2026-11-04: 45.00227433242797USD
2026-11-05: 45.00227433242797USD
2026-11-06: 45.00227433242797USD
2026-11-07: 45.00227433242797USD
2026-11-08: 44.036115824127194USD
2026-11-09: 45.24702806549072USD
2026-11-10: 45.00227433242797USD
2026-11-11: 45.00227433242797USD
2026-11-12: 44.95268339195251USD
2026-11-13: 45.24702806549072USD
2026-11-14: 45.00227433242797USD
2026-11-15: 48.138799508285516USD
2026-11-16: 49.02031843261718USD
2026-11-17: 41.92773673744201USD
2026-11-18: 43.44147556419372USD

Se planeja chegar após 18h, entre em contato com a propriedade antes de sua chegada, usando as informações contidas na confirmação da reserva. A equipe da recepção vai receber os hóspedes no momento da chegada. Em caso de dúvidas, entre em contato com a propriedade usando os dados que estão na confirmação da reserva. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.

O check-in deve ser feito por alguém que tenha pelo menos 18 anos de idade.

Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
Esta propriedade aceita cartões de crédito, cartões de débito e dinheiro.
Quartos com isolamento acústico não estão garantidos
O anfitrião não informou se a propriedade tem detectores de monóxido de carbono. Leve um detector portátil com você na viagem.
O anfitrião não informou se a propriedade não tem detector de fumaça.
Os recursos de segurança disponíveis na propriedade incluem extintor de incêndio, kit de primeiros socorros e grades para janelas.
Esta propriedade tem espaços externos, como sacadas, pátios ou terraços, que podem não ser adequados para crianças; se tiver alguma preocupação, recomendamos entrar em contato com a propriedade antes da chegada para confirmar se é possível acomodar você em um quarto adequado
As normas culturais e políticas de hóspedes podem variar conforme o país e a propriedade. As políticas listadas são fornecidas pela propriedade.

O estabelecimento cobra uma taxa ambiental de US$ 1,50 no check-in.

Acesso à piscina permitido entre 9h e 21h.
Somente hóspedes registrados podem ter acesso aos quartos.
Há possibilidade de check-out sem contato.

Taxa de café da manhã feito na hora: MXN 135 para adultos e MXN 135 para crianças

A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.