Is parking available at the hotel?

Self parking is available on-site for a fee of EUR 20 per day. Parking is limited, and a reservation is recommended.

What breakfast options are offered?

A buffet breakfast is available daily from 7:30 AM to 10:30 AM for a fee of approximately EUR 21 for adults and EUR 10 for children.

Does the hotel allow pets?

Pets are allowed in specific rooms only, with a fee of EUR 20 per pet, per stay. Service animals are exempt from fees. Guests should contact the property directly to arrange for pets.

What are the check-in and check-out times?

Check-in is from 3:00 PM until 11:00 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property features limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details on accessible rooms and facilities are not provided.

Where is the hotel located in relation to local attractions?

The hotel is situated in Sarlat-la-Canéda Historic Center, just steps from Place du Marche aux Oies and Manoir de Gisson. It is approximately 0.2 km from Eglise Sainte-Marie and Place de la Liberte, making it a convenient base for exploring the area.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor pool and an outdoor heated pool, providing options for relaxation. The operational hours and seasonal availability are not specified.

What are the policies for children staying at the hotel?

Children are welcome at the property. The minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

The hotel offers rollaway beds for a fee of EUR 30 per day. Guests must contact the property in advance to request cribs or extra beds, as availability may vary.

Plaza Madeleine & Spa

What guests think

Travellers describe Plaza Madeleine & Spa as a centrally located base by Sarlat’s medieval quarter, with friendly, professional staff and appreciated spa and pool facilities, making it easy to explore the town entirely on foot.

Breakfast and the bar draw frequent praise, though a few reviews found the buffet limited or poor value and noted slow bar service one evening. Parking can be tricky on-site, but guests mention paid spaces nearby and free lots within a short walk. Rooms are generally comfortable, with several spacious and quiet, though some are smaller and there are occasional comments about street noise. Expect a welcoming boutique stay with solid comforts.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The spa and pool are widely appreciated. Parking is mixed—nearby paid spaces and free lots are mentioned (including one note about charging), while on-site can be inconvenient; a few remarks cite a neglected pool and a need for spa updates.

Related guest reviews

10

Anil

30 Oct 2025

·

Stayed 2 nights

Nice hotel easy parking with charging

10

Michel

13 May 2024

·

Stayed 1 night

Excellent Hôtel, bon emplacement; juste une rénovation nécessaire concernant le Spa..

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10

paolo

18 Aug 2023

·

Stayed 4 nights

The hotel is just in front of the pedestrian area. Parking is not easy on-site, but there are free big parking lots at 4 min by foot. The rooms are not big but cosy, very clean and functional. The staff at the reception and the pub were very helpful and fantastic. The SPA is nice and open from 9 to 21. overall, a very good stay.

10

William

23 Sept 2025

·

Stayed 1 night

Very close to the medieval quarter. Was able to get pay parking right in front of the hotel. Rooms were spacious.

8

serge

26 Jun 2025

·

Stayed 2 nights

Très bon accueil, très belle chambre grande et confortable, très bonne literie, petit déjeuner impeccable et bien fourni, spa en bon état. Seul bémol, l'état de la piscine. Piscine a l'abandon, pas entretenu, sale, peinture vieille et écaillée, et le pire avec beaucoup de fientes de pigeons. Dommage car le reste de l'hôtel est impeccable, et agréable...

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10

Clotilde

5 Jan 2026

·

Stayed 1 night

Hôtel très agréable Prestations de haute qualité pour le petit déjeuner ainsi que l’offre SPA

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10

Gauthier

30 Nov 2025

·

Stayed 1 night

Chambre très confortable, salle de bain bien équipée. Installations SPA propres et en très bon état! Petit déjeuner incroyable et de très bonne qualité ! Un des meilleurs que j'ai pu manger.

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10

Sebastien

15 Aug 2025

·

Stayed 1 night

Awesome stay! Very well located with downtown access by foot in a very calm environment! Very nice Hotel and cherry on the Sunday a great Pool and Spa !!!

10

Tim

22 Jun 2022

·

Stayed 2 nights

Nice spotlessly clean hotel. Nice welcome. Nice room. Swimming pool and spa excellent especially in hot days. Great location in the town.

10

Hervé

22 Dec 2021

·

Stayed 2 nights

Un sejour dans une region tres riche culturellement où il fait bon vivre meme en hiver. L'hotel est tres confortable avec un spa et jacuzzi exterieur à bomme temperature tres appréciables. Nous avons passé un excellent moment.

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Cleanliness

Rooms are generally very clean, with several guests calling them spotlessly clean, though one review noted a shower needing better cleaning.

Related guest reviews

10

paolo

18 Aug 2023

·

Stayed 4 nights

The hotel is just in front of the pedestrian area. Parking is not easy on-site, but there are free big parking lots at 4 min by foot. The rooms are not big but cosy, very clean and functional. The staff at the reception and the pub were very helpful and fantastic. The SPA is nice and open from 9 to 21. overall, a very good stay.

8

Liza

7 Jun 2023

·

Stayed 3 nights

Excellent service and helpful staff. Showers need a good cleaning

10

Markiyan

11 Oct 2025

·

Stayed 4 nights

Our family had an absolutely wonderful stay at the Plaza Madeleine Hotel & Spa during our summer stay in Sarlat. Everything about the experience was close to perfect. The hotel’s location could not be better — right in the heart of Sarlat, just steps away from the charming medieval streets, lively markets, and great restaurants. The service was outstanding throughout our stay. Every member of the staff was friendly, professional, and genuinely attentive, making us feel welcome from the moment we arrived. Our room was very comfortable and spacious, quiet, and spotlessly clean, with everything we needed for a relaxing stay. The atmosphere of the hotel, with its elegant decor and spa facilities, made it the perfect base to explore the beauty of the Dordogne region. Both Sarlat and the surrounding area are simply magnificent — full of history, amazing food, and stunning scenery. We truly loved our time here and would return without hesitation. Highly recommended!

10

Scott

12 Sept 2024

·

Stayed 1 night

Nice little boutique hotel, centrally located at the beginning of the old city in Sarlat. Clean, comfortable and quiet hotel. Rooms are adequate in size and the AC works great. Service was friendly and helpful. Breakfast is €19 pp and probably not worth it for a limited buffet, but you're paying for the convenience.

10

Tim

22 Jun 2022

·

Stayed 2 nights

Nice spotlessly clean hotel. Nice welcome. Nice room. Swimming pool and spa excellent especially in hot days. Great location in the town.

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Rooms

Rooms are comfortable and often quiet, with several noted as spacious. A few are small, and there are occasional comments about street noise.

Related guest reviews

8

Dr Paul

25 Oct 2025

·

Stayed 4 nights

Well maintained hotel. Rooms were spacious and well laid out. Great location at edge of pedestrian zone of Sarlat. Buffet breakfast not as good as expected, Especially croissants and chocolatiers of inferior quality. Disappointing!

10

paolo

18 Aug 2023

·

Stayed 4 nights

The hotel is just in front of the pedestrian area. Parking is not easy on-site, but there are free big parking lots at 4 min by foot. The rooms are not big but cosy, very clean and functional. The staff at the reception and the pub were very helpful and fantastic. The SPA is nice and open from 9 to 21. overall, a very good stay.

10

William

23 Sept 2025

·

Stayed 1 night

Very close to the medieval quarter. Was able to get pay parking right in front of the hotel. Rooms were spacious.

10

laurie

11 Oct 2022

·

Stayed 2 nights

Élégant hotel right in the heart of the old city. Very attentive staff, good sized room with view to town activity. Bath was big enough to be useable! Outside seating for snacks and drinks from the hotel bar.

10

Vincent

22 Aug 2025

·

Stayed 1 night

Très bel hotel. Parfaitement bien placé. Personnel très sympathique et prévenant. Un peu de bruit de la rue la nuit malgré une très bonne insonorisation.

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8

Ruyter Kepler

1 Mar 2023

·

Stayed 2 nights

O hotel é todo reformado, decoração linda , super confortável , localização excelente.

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10

Markiyan

11 Oct 2025

·

Stayed 4 nights

Our family had an absolutely wonderful stay at the Plaza Madeleine Hotel & Spa during our summer stay in Sarlat. Everything about the experience was close to perfect. The hotel’s location could not be better — right in the heart of Sarlat, just steps away from the charming medieval streets, lively markets, and great restaurants. The service was outstanding throughout our stay. Every member of the staff was friendly, professional, and genuinely attentive, making us feel welcome from the moment we arrived. Our room was very comfortable and spacious, quiet, and spotlessly clean, with everything we needed for a relaxing stay. The atmosphere of the hotel, with its elegant decor and spa facilities, made it the perfect base to explore the beauty of the Dordogne region. Both Sarlat and the surrounding area are simply magnificent — full of history, amazing food, and stunning scenery. We truly loved our time here and would return without hesitation. Highly recommended!

10

David

18 Jan 2026

·

Stayed 3 nights

My husband and I loved the hotel Madeline. The location is great- walkable to everything. The breakfast is great, the bar is really nice to relax in. The rooms are comfortable and quiet. We recommend this hotel for your stay in Sarlat La Canada.

10

Scott

12 Sept 2024

·

Stayed 1 night

Nice little boutique hotel, centrally located at the beginning of the old city in Sarlat. Clean, comfortable and quiet hotel. Rooms are adequate in size and the AC works great. Service was friendly and helpful. Breakfast is €19 pp and probably not worth it for a limited buffet, but you're paying for the convenience.

10

John

6 Aug 2024

·

Stayed 3 nights

The hotel is wonderful, staff is extremely pleasant, the hotel is located next the medieval city, the pool is very nice, the only negative, is we felt that the rooms are on the small side.

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Service

Staff are frequently described as friendly, professional, and very helpful. A couple of isolated issues were noted, including a rude interaction at checkout and slow bar service one evening.

Related guest reviews

10

Thomas

8 May 2023

·

Stayed 2 nights

The breakfast was delightful and sumptuous. The staff was caring and very attentive. We felt welcomed and the hospitality was genuine and superb.

4

Diego

9 Jun 2025

·

Stayed 3 nights

The property is fine. The bar was excellent, but we were told at the check in, that the breakfast was included and at the checkout, a very rude lady receptionist, told us the opposite. I don’t mind paying breakfast, but the attitude of the lady is not supposed to happen when you are in charge of a hotel.

10

Didier

17 Jul 2024

·

Stayed 2 nights

Very professional and friendly staff, Great location for strolling in Sarlat. Will definitely book there again on our next trip.

10

Zaineb

25 May 2025

·

Stayed 1 night

Great hotel in downtown Sarlat. The staff were very helpful and competent, especially Remi. The location is incredible.

10

Penny

10 Jul 2023

·

Stayed 2 nights

Very charming hotel in heart of town. Quaint and very walkable. Hotel staff was exceptional. The personnel at breakfast each morning were the best. Any request was happily fulfilled. Very friendly. Lovely bar as well. Bartenders were friendly. We loved Joules. Would definitely stay there again. They humored the Americans who only knew a few French words. Much appreciated

10

Fausto

25 Jun 2024

·

Stayed 3 nights

Outstanding staff that are friendly and very helpful with all needs.

10

Markiyan

11 Oct 2025

·

Stayed 4 nights

Our family had an absolutely wonderful stay at the Plaza Madeleine Hotel & Spa during our summer stay in Sarlat. Everything about the experience was close to perfect. The hotel’s location could not be better — right in the heart of Sarlat, just steps away from the charming medieval streets, lively markets, and great restaurants. The service was outstanding throughout our stay. Every member of the staff was friendly, professional, and genuinely attentive, making us feel welcome from the moment we arrived. Our room was very comfortable and spacious, quiet, and spotlessly clean, with everything we needed for a relaxing stay. The atmosphere of the hotel, with its elegant decor and spa facilities, made it the perfect base to explore the beauty of the Dordogne region. Both Sarlat and the surrounding area are simply magnificent — full of history, amazing food, and stunning scenery. We truly loved our time here and would return without hesitation. Highly recommended!

10

Tiana

7 Dec 2025

·

Stayed 1 night

Équipe très accueillante

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10

EL-HADJ

18 Jul 2023

·

Stayed 1 night

L'excellence et la perfection dans cet hôtel. Un seul bémol, le service dans le bar était excessivement lent ce soir là malgré le professionnalisme et la gentillesse du serveur.

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10

ERIC

22 Feb 2026

·

Stayed 1 night

Hôtel calme et sur, personnel aux petits soins et les animaux sont les bien venu

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Location

Exceptionally central next to the medieval quarter and pedestrian streets, making the city very walkable. Guests repeatedly highlight easy access to restaurants, markets, and sights.

Related guest reviews

8

Dr Paul

25 Oct 2025

·

Stayed 4 nights

Well maintained hotel. Rooms were spacious and well laid out. Great location at edge of pedestrian zone of Sarlat. Buffet breakfast not as good as expected, Especially croissants and chocolatiers of inferior quality. Disappointing!

10

William

23 Sept 2025

·

Stayed 1 night

Very close to the medieval quarter. Was able to get pay parking right in front of the hotel. Rooms were spacious.

10

Zaineb

25 May 2025

·

Stayed 1 night

Great hotel in downtown Sarlat. The staff were very helpful and competent, especially Remi. The location is incredible.

10

laurie

11 Oct 2022

·

Stayed 2 nights

Élégant hotel right in the heart of the old city. Very attentive staff, good sized room with view to town activity. Bath was big enough to be useable! Outside seating for snacks and drinks from the hotel bar.

10

Vincent

22 Aug 2025

·

Stayed 1 night

Très bel hotel. Parfaitement bien placé. Personnel très sympathique et prévenant. Un peu de bruit de la rue la nuit malgré une très bonne insonorisation.

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10

Sebastien

15 Aug 2025

·

Stayed 1 night

Awesome stay! Very well located with downtown access by foot in a very calm environment! Very nice Hotel and cherry on the Sunday a great Pool and Spa !!!

10

Markiyan

11 Oct 2025

·

Stayed 4 nights

Our family had an absolutely wonderful stay at the Plaza Madeleine Hotel & Spa during our summer stay in Sarlat. Everything about the experience was close to perfect. The hotel’s location could not be better — right in the heart of Sarlat, just steps away from the charming medieval streets, lively markets, and great restaurants. The service was outstanding throughout our stay. Every member of the staff was friendly, professional, and genuinely attentive, making us feel welcome from the moment we arrived. Our room was very comfortable and spacious, quiet, and spotlessly clean, with everything we needed for a relaxing stay. The atmosphere of the hotel, with its elegant decor and spa facilities, made it the perfect base to explore the beauty of the Dordogne region. Both Sarlat and the surrounding area are simply magnificent — full of history, amazing food, and stunning scenery. We truly loved our time here and would return without hesitation. Highly recommended!

10

David

18 Jan 2026

·

Stayed 3 nights

My husband and I loved the hotel Madeline. The location is great- walkable to everything. The breakfast is great, the bar is really nice to relax in. The rooms are comfortable and quiet. We recommend this hotel for your stay in Sarlat La Canada.

10

Scott

12 Sept 2024

·

Stayed 1 night

Nice little boutique hotel, centrally located at the beginning of the old city in Sarlat. Clean, comfortable and quiet hotel. Rooms are adequate in size and the AC works great. Service was friendly and helpful. Breakfast is €19 pp and probably not worth it for a limited buffet, but you're paying for the convenience.

10

John

6 Aug 2024

·

Stayed 3 nights

The hotel is wonderful, staff is extremely pleasant, the hotel is located next the medieval city, the pool is very nice, the only negative, is we felt that the rooms are on the small side.

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Dining

Breakfast receives frequent praise for quality, though some guests found the buffet limited or not worth the price. The bar is generally enjoyed, with one report of slow service.

Related guest reviews

8

Dr Paul

25 Oct 2025

·

Stayed 4 nights

Well maintained hotel. Rooms were spacious and well laid out. Great location at edge of pedestrian zone of Sarlat. Buffet breakfast not as good as expected, Especially croissants and chocolatiers of inferior quality. Disappointing!

10

Thomas

8 May 2023

·

Stayed 2 nights

The breakfast was delightful and sumptuous. The staff was caring and very attentive. We felt welcomed and the hospitality was genuine and superb.

10

Penny

10 Jul 2023

·

Stayed 2 nights

Very charming hotel in heart of town. Quaint and very walkable. Hotel staff was exceptional. The personnel at breakfast each morning were the best. Any request was happily fulfilled. Very friendly. Lovely bar as well. Bartenders were friendly. We loved Joules. Would definitely stay there again. They humored the Americans who only knew a few French words. Much appreciated

10

Clotilde

5 Jan 2026

·

Stayed 1 night

Hôtel très agréable Prestations de haute qualité pour le petit déjeuner ainsi que l’offre SPA

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10

Gauthier

30 Nov 2025

·

Stayed 1 night

Chambre très confortable, salle de bain bien équipée. Installations SPA propres et en très bon état! Petit déjeuner incroyable et de très bonne qualité ! Un des meilleurs que j'ai pu manger.

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10

David

18 Jan 2026

·

Stayed 3 nights

My husband and I loved the hotel Madeline. The location is great- walkable to everything. The breakfast is great, the bar is really nice to relax in. The rooms are comfortable and quiet. We recommend this hotel for your stay in Sarlat La Canada.

8

Jose

1 Sept 2025

·

Stayed 2 nights

Breakfast was decent - good pastries, freshly squeezed orange juice, decent coffee; reception lady was very helpful and lovely;

10

Scott

12 Sept 2024

·

Stayed 1 night

Nice little boutique hotel, centrally located at the beginning of the old city in Sarlat. Clean, comfortable and quiet hotel. Rooms are adequate in size and the AC works great. Service was friendly and helpful. Breakfast is €19 pp and probably not worth it for a limited buffet, but you're paying for the convenience.

10

Henry

15 Nov 2024

·

Stayed 2 nights

Excellent stay, great breakfast

10

EL-HADJ

18 Jul 2023

·

Stayed 1 night

L'excellence et la perfection dans cet hôtel. Un seul bémol, le service dans le bar était excessivement lent ce soir là malgré le professionnalisme et la gentillesse du serveur.

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Su	Mo	Tu	We	Th	Fr	Sa
				1 $261	2 $206	3
4 $204	5 $204	6 $197	7 $194	8 $199	9 $321	10
11 $195	12 $207	13 $202	14 $207	15 $206	16 $196	17 $207
18 $207	19 $204	20 $204	21 $204	22 $214	23	24 $263
25 $213	26 $210	27 $202	28 $207	29 $213	30 $213	31 $217

Su	Mo	Tu	We	Th	Fr	Sa
1 $145	2 $132	3 $143	4 $185	5 $137	6 $186	7 $136
8 $136	9 $134	10 $136	11 $139	12 $136	13 $137	14 $134
15 $132	16 $138	17 $145	18 $145	19 $136	20 $142	21 $144
22 $141	23 $137	24 $138	25 $139	26 $142	27 $144	28 $134
29 $144	30 $135

Plaza Madeleine & Spa

About this property

Location

Room options

Room (Privilege)

Room (Executive Premier)

Suite (Plaza)

Room (Business Premier)

Room (Prestige)

Guest reviews of Plaza Madeleine & Spa

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Plaza Madeleine & Spa

Prices for upcoming dates