Name: Serena Inn
Address: 9400 US Highway 192, Orlando (and vicinity), Florida, United States of America, Orlando (and vicinity), West Kissimmee, United States of America
Rating: 7.65

Guest reviews

7.7

Good

Based on 166 verified reviews

Who stays here?

Business

12%

Couple

22%

Family

50%

Solo

14%

What guests think

AI-generated summary based on recent guest reviews

Serena Inn draws mixed feedback: travellers like the friendly front desk, convenient location near dining, and easy, secure parking, while recurring complaints cite inconsistent cleanliness, dated rooms, and occasional maintenance or noise issues that affect comfort.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Olga

Mar 6, 2026

·

Stayed 6 nights

Great customer service!

4

Matthew E

Feb 25, 2026

·

Stayed 2 nights

Bathroom door is falling apart. Shower fixtures need to be replaced. Tv channels didn’t work. Microwave didn’t work. Maintenance guy was rude.

2

Lindsay

Feb 20, 2026

·

Stayed 1 night

Staff was very unprofessional they suck

4

Keith

Jan 18, 2026

·

Stayed 4 nights

Roaches, heat didn’t work properly, rusty towel rack, ceiling above shower was dropping

4

Juliana

Jan 12, 2026

·

Stayed 1 night

Room smelled smoke, bathroom was dirty and people outside very very loud after 12am. Only good p thing was the super nice lady at check in. Other than that it was a terrible stay

9400 US Highway 192, Orlando (and vicinity), Florida, United States of America

Location

Located in Four Corners, Serena Inn is within a 15-minute drive of Lake Louisa State Park and Walt Disney World® Resort. This hotel is 8.1 mi (13.1 km) from Disney's Animal Kingdom® Theme Park and 9.3 mi (15 km) from ESPN Wide World of Sports Complex.

Lake Davenport(1 miles)

Surfari Water Park(2.5 miles)

Orange Lake Golf(3.1 miles)

Four Corners FC(2.6 miles)

Northeast Regional Park(2.9 miles)

Island H2O Live!(3.7 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:59

Before 11:00

Security deposit

You'll be required to pay the fully refundable deposit for this property.

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free self-parking is available on-site.

Yes, pets are allowed with a fee of USD 15 per pet, per night. Service animals are exempt from fees.

Check-in is from 3:00 PM to 11:59 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

The property features wheelchair-accessible parking, a limited number of wheelchair-accessible rooms, a wheelchair-accessible pool, and a well-lit path to the entrance.

The hotel is located in Four Corners, within a 15-minute drive of Lake Louisa State Park and Walt Disney World® Resort. It is approximately 10.4 km (6.5 miles) from Walt Disney World® Resort and 8.1 km (5 miles) from Orange County National Golf Club.

Yes, there is an outdoor pool available for guests.

Serena Inn

Amenities

Property description

Book on Vio

Guest reviews