Name: Hotel Palazzo Benci
Address: Piazza Madonna Degli Aldobrandini 3, Florence, Toscane, IT
Price range: 109 $US–336 $US per night
Rating: 8.8

Ce qu'en disent des voyageurs

Les avis concernant l'Hôtel Palazzo Benci soulignent son emplacement très central, proche du Duomo et de la gare, un personnel généralement aimable, des chambres confortables et un petit-déjeuner apprécié par beaucoup, bien que certains clients aient trouvé le choix limité.

La taille des chambres et l'insonorisation varient, et quelques clients ont noté des limites liées à la climatisation saisonnière et la petite taille des douches. Malgré les éloges, des problèmes isolés ont été signalés : un cas de punaises de lit, quelques problèmes d'entretien et une grave allégation de comportement discriminatoire, ainsi qu'une plainte concernant un service de petit-déjeuner impoli. Dans l'ensemble, attendez-vous à un point de chute pratique pour visiter Florence.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les clients mentionnent un ascenseur sur place ; au-delà de cela, les installations sont rarement abordées dans les commentaires.

Avis de voyageur à ce sujet

10

Camila

10 mai 2025

·

A séjourné 6 nuits

Ótimo hotel. Localização perfeita, no coração da cidade, próximo dos pontos turísticos e da estação de trem. Mesmo em lugar movimento, o quarto tem um excelente isolamento acústico pq não se escutava nada. Ótimo quarto, reformado. Cama confortável e chuveiro maravilhoso. Tem elevador. Funcionários super simpáticos. Recomendo muito o hotel

8

Luzia Ap Pereira

8 févr. 2026

·

A séjourné 5 nuits

Quarto muito bom, hotel limpo, com elevador e em excelente localização. Funcionários gentis. Só não dei nota máxima por conta do café da manhã: não há opção de pães.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

De nombreux clients décrivent l'hôtel et les chambres comme très propres ou impeccables. Cependant, un seul cas de punaises de lit a été signalé, ainsi que quelques problèmes isolés concernant l'entretien et la politique de ménage (par exemple, des changements de serviettes peu fréquents).

Avis de voyageur à ce sujet

10

deborah

25 juin 2022

·

A séjourné 2 nuits

Courteous staff. Clean rooms

10

Reem

6 sept. 2024

·

A séjourné 2 nuits

Very nice property near the train station ,the room was clean and very quiet

6

Carol

6 oct. 2022

·

A séjourné 2 nuits

All common areas were immaculate and welcoming. The triple room I booked had three single beds squeezed into it with little floor space-should have been a single, or double at the most! Bathroom was barely big enough for one person. The flushing mechanism on the toilet was broken so that it ran full flush continuously. The front desk said they were unable to do anything about it because it was a weekend. They did manage to make it less bad, but still a problem. When I asked for compensation of some kind, I was told no.

10

Maria Carolina

20 févr. 2026

·

A séjourné 6 nuits

O hotel era muito bem localizado, perto da Duomo e da estação. Os quartos era reformados e muito confortaveis. Tinha café da manhã que era muito bom. Adoramos o hotel e super recomendo. Minha unica reclamação é que eles so trocavam as toalhas de 3 em 3 dias, e cobravam uma taxa se quisesse que trocasse antes. Mas super recomendo o hotel e ficaria novamente. Adoramos!

10

Zygmunt

14 oct. 2024

·

A séjourné 5 nuits

I enjoyed my stay at the Palazzo Benci very much. The staff were excellent and efficient without being obtrusive. Always willing to help. The room was perfect for my purposes and was clean and very comfortable. Most of the staff spoke English and so communication was not a problem. I would like to thank them all for making my stay so enjoyable.

8

Luzia Ap Pereira

8 févr. 2026

·

A séjourné 5 nuits

Quarto muito bom, hotel limpo, com elevador e em excelente localização. Funcionários gentis. Só não dei nota máxima por conta do café da manhã: não há opção de pães.

4

Nahoko

20 oct. 2025

·

A séjourné 2 nuits

We had bed bugs that ruined our experience

10

Michael

27 juil. 2025

·

A séjourné 2 nuits

This hotel is in an excellent location in Florence. It’s five mins walk to the duomo and most all other tourist attractions. The area around the hotel is full of amazing restaurants and bars. The hotel itself is brilliant. Rooms spotless and nicely furnished. We were on fourth floor snd had a double room. Bed was comfortable and everything was clean. Breakfast was limited but again very nice. Room the breakfast is in is stunning with a beautiful arch. Would highly recommend and is totally worth what you pay for it. Also recommend the bar across the street as well!

10

Petra

10 juil. 2025

·

A séjourné 5 nuits

Ein schönes kleines Hotel mitten in Florenz. Alle Sehenswürdigkeiten sind bequem zu Fuß zu erreichen. Das Zimmer war sehr sauber und ruhig, das Personal immer freundlich und hilfsbereit. Das Frühstück war sehr gut, alles da, was ein schönes Frühstück im Urlaub ausmacht. Ein Spiegel im Zimmer wäre noch toll gewesen Wir kommen gerne wieder.

10

Jenny

26 avr. 2025

·

A séjourné 3 nuits

Lovely 3 night stay. Booked a single but was given a double which was a nice surprise. Room was clean and nicely decorated. Bed was very comfortable and the shower had great water pressure. Really well situated. A five minute walk from the tra

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Beaucoup décrivent les chambres comme confortables et récemment rénovées, certains notant des espaces calmes ou une bonne insonorisation. Cependant, la taille des chambres et des douches peut être petite, le bruit peut se propager dans certains endroits, et le contrôle de la température ou la climatisation saisonnière a suscité quelques plaintes.

Avis de voyageur à ce sujet

10

Reem

6 sept. 2024

·

A séjourné 2 nuits

Very nice property near the train station ,the room was clean and very quiet

8

Juan Carlos

1 janv. 2024

·

A séjourné 3 nuits

El baño ducha muy pequeña , servicio bueno , excelente ubicación , la habitación solo tenía una temperatura caliente , no había forma de bajarla , debe ser por que es central , pero eso si es complicado , desayuno delicioso

6

Carol

6 oct. 2022

·

A séjourné 2 nuits

All common areas were immaculate and welcoming. The triple room I booked had three single beds squeezed into it with little floor space-should have been a single, or double at the most! Bathroom was barely big enough for one person. The flushing mechanism on the toilet was broken so that it ran full flush continuously. The front desk said they were unable to do anything about it because it was a weekend. They did manage to make it less bad, but still a problem. When I asked for compensation of some kind, I was told no.

10

Maria Carolina

20 févr. 2026

·

A séjourné 6 nuits

O hotel era muito bem localizado, perto da Duomo e da estação. Os quartos era reformados e muito confortaveis. Tinha café da manhã que era muito bom. Adoramos o hotel e super recomendo. Minha unica reclamação é que eles so trocavam as toalhas de 3 em 3 dias, e cobravam uma taxa se quisesse que trocasse antes. Mas super recomendo o hotel e ficaria novamente. Adoramos!

8

Robson

24 avr. 2025

·

A séjourné 4 nuits

Regarding the comfort of the room, I did not classify it as excellent only because there was no air conditioning available. The reception informed me that they do not have it at this time of year, but the room gets very hot even on cold days when we close the windows to sleep.

10

Camila

10 mai 2025

·

A séjourné 6 nuits

Ótimo hotel. Localização perfeita, no coração da cidade, próximo dos pontos turísticos e da estação de trem. Mesmo em lugar movimento, o quarto tem um excelente isolamento acústico pq não se escutava nada. Ótimo quarto, reformado. Cama confortável e chuveiro maravilhoso. Tem elevador. Funcionários super simpáticos. Recomendo muito o hotel

10

Daniela Luciana

5 juil. 2024

·

A séjourné 2 nuits

Everything perfect. Room was small but cosy. Stuff is very frindly and helpfull. Breakfast good. Location is perfect. Right in historic down town.

10

Michael

27 juil. 2025

·

A séjourné 2 nuits

This hotel is in an excellent location in Florence. It’s five mins walk to the duomo and most all other tourist attractions. The area around the hotel is full of amazing restaurants and bars. The hotel itself is brilliant. Rooms spotless and nicely furnished. We were on fourth floor snd had a double room. Bed was comfortable and everything was clean. Breakfast was limited but again very nice. Room the breakfast is in is stunning with a beautiful arch. Would highly recommend and is totally worth what you pay for it. Also recommend the bar across the street as well!

8

Claudia

29 mai 2025

·

A séjourné 3 nuits

Achei o hotel muito bom com ótima localização. O único ponto é que dá para ouvir os outros quartos, as paredes são finas.

10

Jenny

26 avr. 2025

·

A séjourné 3 nuits

Lovely 3 night stay. Booked a single but was given a double which was a nice surprise. Room was clean and nicely decorated. Bed was very comfortable and the shower had great water pressure. Really well situated. A five minute walk from the tra

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est largement décrit comme aimable, serviable et parlant anglais. Quelques clients ont signalé un mauvais traitement ou des réponses peu utiles, notamment une grave allégation de discrimination et une plainte concernant un service de petit-déjeuner impoli.

Avis de voyageur à ce sujet

6

Carol

6 oct. 2022

·

A séjourné 2 nuits

All common areas were immaculate and welcoming. The triple room I booked had three single beds squeezed into it with little floor space-should have been a single, or double at the most! Bathroom was barely big enough for one person. The flushing mechanism on the toilet was broken so that it ran full flush continuously. The front desk said they were unable to do anything about it because it was a weekend. They did manage to make it less bad, but still a problem. When I asked for compensation of some kind, I was told no.

2

Skylar

1 août 2025

·

A séjourné 2 nuits

My partner and I felt extremely uncomfortable during our stay. The receptionist, Boubicar, was clearly homophobic and treated us with disrespect. When I reported this to the manager, she was dismissive and didn’t seem to care. I would not recommend this hotel, especially to LGBTQ guests.

10

DEBORAH

13 oct. 2024

·

A séjourné 3 nuits

Great hotel in a perfect location close to all the sights and train station. The staff were helpful and friendly. Breakfast was good and our room was very comfortable. Highly recommend

8

Tom

15 janv. 2026

·

A séjourné 4 nuits

Front office. Breakfast , & Room attendent staff wonderful!

10

WOOJIN

11 sept. 2022

·

A séjourné 3 nuits

Everything is okay. All staffs are friendly and speak English well. Location is good.

6

Isis

18 juil. 2025

·

A séjourné 5 nuits

Atendimento no café da manhã terrível! Os funcionários mal educados e batendo pratos e talheres o tempo todo!

10

Petra

10 juil. 2025

·

A séjourné 5 nuits

Ein schönes kleines Hotel mitten in Florenz. Alle Sehenswürdigkeiten sind bequem zu Fuß zu erreichen. Das Zimmer war sehr sauber und ruhig, das Personal immer freundlich und hilfsbereit. Das Frühstück war sehr gut, alles da, was ein schönes Frühstück im Urlaub ausmacht. Ein Spiegel im Zimmer wäre noch toll gewesen Wir kommen gerne wieder.

10

Ethan

23 août 2025

·

A séjourné 2 nuits

I enjoyed my stay here for a few reasons. Great location, very friendly staff, and excellent food options and activities near by.

8

Birkan

23 août 2025

·

A séjourné 4 nuits

Otelin konumu mükemmel, tren istasyonundan kısa bir yürüyüşle gelebiliyorsun sonra gezilecek her yerin ortasında. Karşısında sakin küçük bir meydan var çevresinde kafeler ve barlar bulunuyor, süpermarket yakın. Meydanda içme suyu için çeşme bulunuyor. Otel personeli kibar ve yardımseverdi. Kahvaltı oldukça güzeldi. El havlularıyla bide bezlerinin aynı yerde durmasını sevmedik. Tarihi bir bina olduğu için üstteki odadakilerinin ayak seslerini duyabiliyorsunuz. Genel olarak ziyaretimizden memnun kaldık, Floransa’da kalmak için kesinlikle tercih edilebilecek bir yer.

10

Joyce

22 juil. 2025

·

A séjourné 4 nuits

The desk receptionist was always helpful in recommending restaurants and also very helpful with taxi’s etc. the breakfast was fantastic and the staff working breakfast were great!

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Emplacement central constamment loué, proche du Duomo et de la gare principale, la plupart des sites touristiques, restaurants et magasins étant accessibles à pied.

Avis de voyageur à ce sujet

8

Martin

15 juin 2024

·

A séjourné 10 nuits

Close to everything

10

FELIPE

20 juin 2024

·

A séjourné 3 nuits

Localização maravilhosa!Perto de tudo e na frente tem a Capella de Medice.Passeio imperdível.

10

Maria Carolina

20 févr. 2026

·

A séjourné 6 nuits

O hotel era muito bem localizado, perto da Duomo e da estação. Os quartos era reformados e muito confortaveis. Tinha café da manhã que era muito bom. Adoramos o hotel e super recomendo. Minha unica reclamação é que eles so trocavam as toalhas de 3 em 3 dias, e cobravam uma taxa se quisesse que trocasse antes. Mas super recomendo o hotel e ficaria novamente. Adoramos!

8

Jaswant

23 juil. 2025

·

A séjourné 2 nuits

Good location. Easy to access all tourist sites.

10

SILVANA MARIA

7 août 2024

·

A séjourné 3 nuits

O Hotel é super bem localizado, próximo da estação de trem, do mercado central e principalmente da Catedral e Batistério e da Capela dos Princípes. O atendimento é excelente e o quarto é confortável e muito limpo. O café da manhã é farto e com muita variedade. Nas proximidades, ótimos restaurantes.

10

Luz

15 août 2025

·

A séjourné 2 nuits

The hotel is an excellent location, it is in the heart of Florence. It is Surrounded by execellent restaurants and tractorias and not to far from the train station

10

Samuel

1 oct. 2025

·

A séjourné 2 nuits

Great location

10

gabe g

27 août 2023

·

A séjourné 2 nuits

Great location!

10

Michael

27 juil. 2025

·

A séjourné 2 nuits

This hotel is in an excellent location in Florence. It’s five mins walk to the duomo and most all other tourist attractions. The area around the hotel is full of amazing restaurants and bars. The hotel itself is brilliant. Rooms spotless and nicely furnished. We were on fourth floor snd had a double room. Bed was comfortable and everything was clean. Breakfast was limited but again very nice. Room the breakfast is in is stunning with a beautiful arch. Would highly recommend and is totally worth what you pay for it. Also recommend the bar across the street as well!

8

Birkan

23 août 2025

·

A séjourné 4 nuits

Otelin konumu mükemmel, tren istasyonundan kısa bir yürüyüşle gelebiliyorsun sonra gezilecek her yerin ortasında. Karşısında sakin küçük bir meydan var çevresinde kafeler ve barlar bulunuyor, süpermarket yakın. Meydanda içme suyu için çeşme bulunuyor. Otel personeli kibar ve yardımseverdi. Kahvaltı oldukça güzeldi. El havlularıyla bide bezlerinin aynı yerde durmasını sevmedik. Tarihi bir bina olduğu için üstteki odadakilerinin ayak seslerini duyabiliyorsunuz. Genel olarak ziyaretimizden memnun kaldık, Floransa’da kalmak için kesinlikle tercih edilebilecek bir yer.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner est généralement bon à très bon. Certains clients ont trouvé le choix limité ou ont regretté l'absence de plats chauds, et quelques-uns ont noté des problèmes avec le service de petit-déjeuner.

Avis de voyageur à ce sujet

8

Stefanie

29 août 2024

·

A séjourné 2 nuits

Tolles Hotel gut gelegen aber Frühstück könnte mehr Auswahl sein

10

Maria Carolina

20 févr. 2026

·

A séjourné 6 nuits

O hotel era muito bem localizado, perto da Duomo e da estação. Os quartos era reformados e muito confortaveis. Tinha café da manhã que era muito bom. Adoramos o hotel e super recomendo. Minha unica reclamação é que eles so trocavam as toalhas de 3 em 3 dias, e cobravam uma taxa se quisesse que trocasse antes. Mas super recomendo o hotel e ficaria novamente. Adoramos!

10

Angela

27 janv. 2023

·

A séjourné 2 nuits

Excellent location. Excellent staff. A decent 3 star hotel. In breakfast there could be some more options in hot products such as bacon, scrambled eggs or fried eggs.

10

SILVANA MARIA

7 août 2024

·

A séjourné 3 nuits

O Hotel é super bem localizado, próximo da estação de trem, do mercado central e principalmente da Catedral e Batistério e da Capela dos Princípes. O atendimento é excelente e o quarto é confortável e muito limpo. O café da manhã é farto e com muita variedade. Nas proximidades, ótimos restaurantes.

8

Tom

15 janv. 2026

·

A séjourné 4 nuits

Front office. Breakfast , & Room attendent staff wonderful!

6

Isis

18 juil. 2025

·

A séjourné 5 nuits

Atendimento no café da manhã terrível! Os funcionários mal educados e batendo pratos e talheres o tempo todo!

8

Luzia Ap Pereira

8 févr. 2026

·

A séjourné 5 nuits

Quarto muito bom, hotel limpo, com elevador e em excelente localização. Funcionários gentis. Só não dei nota máxima por conta do café da manhã: não há opção de pães.

10

Michael

27 juil. 2025

·

A séjourné 2 nuits

This hotel is in an excellent location in Florence. It’s five mins walk to the duomo and most all other tourist attractions. The area around the hotel is full of amazing restaurants and bars. The hotel itself is brilliant. Rooms spotless and nicely furnished. We were on fourth floor snd had a double room. Bed was comfortable and everything was clean. Breakfast was limited but again very nice. Room the breakfast is in is stunning with a beautiful arch. Would highly recommend and is totally worth what you pay for it. Also recommend the bar across the street as well!

10

Petra

10 juil. 2025

·

A séjourné 5 nuits

Ein schönes kleines Hotel mitten in Florenz. Alle Sehenswürdigkeiten sind bequem zu Fuß zu erreichen. Das Zimmer war sehr sauber und ruhig, das Personal immer freundlich und hilfsbereit. Das Frühstück war sehr gut, alles da, was ein schönes Frühstück im Urlaub ausmacht. Ein Spiegel im Zimmer wäre noch toll gewesen Wir kommen gerne wieder.

10

Joyce

22 juil. 2025

·

A séjourné 4 nuits

The desk receptionist was always helpful in recommending restaurants and also very helpful with taxi’s etc. the breakfast was fantastic and the staff working breakfast were great!

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	140 $US
février	122 $US
mars	147 $US
avril	251 $US
mai	297 $US
juin	270 $US
juillet	193 $US
août	150 $US
septembre	283 $US
octobre	294 $US
novembre	180 $US
décembre	132 $US

di	lu	ma	me	je	ve	sa
1 $167	2 $146	3 $208	4 $194	5 $175	6 $217	7 $212
8 $109	9 $165	10 $176	11 $150	12 $170	13 $181	14 $168
15 $158	16 $179	17 $149	18 $156	19 $172	20 $281	21 $143
22 $125	23 $152	24 $164	25 $148	26 $202	27	28
29 $178	30 $155

Hotel Palazzo Benci

Prix pour Hotel Palazzo Benci

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre Double Standard

Single Room

Chambre Triple Standard

Avis des voyageurs sur Hotel Palazzo Benci

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18 $189	19 $181	20 $294	21	22	23 $336	24 $239
25	26	27	28 $216	29 $238	30 $256	31 $300