Stella Palace Aqua Park Resort

We had a wonderful stay at this hotel. The room was clean, comfortable, and well-maintained. The staff were incredibly friendly, welcoming, and always helpful whenever we needed anything. The location was great and convenient for exploring the area. We especially appreciated the warm atmosphere and how comfortable everything felt during our stay. Overall, a fantastic experience and we would definitely love to come back again. Highly recommended!

Indoor swimming poor shouldn’t charge an extra fee

Amazing resort with beautiful pools, ample seating and an awesome water park. The food left a little to be desired though.

Fast check in, very clean room with great air conditioning, lots to see, something for everyone

Was our 3rd year visiting a big all-inclusive resort in Crete (different hotel every-time). So we have some comparison. Booked 2 standard rooms for 2+3. We asked for the rooms to be close and indeed received adjacent rooms. Both rooms were the same, with 1 double bed and 1 single bed. Rooms were spacious even for 3 with a nice balcony towards the pool. Bathroom and shower were also spacious and comfortably designed. However- the drain in the shower was a bit clogged, the water went overboard. We asked to be fixed and they did immediately. Also, the current is changing in pressure and temp every min’ in all hours of the day, with no control from our side. All of the sudden- weak and very hot for a few seconds&back to normal. Also, almost every night there was loud music from the bar by the pool, either a regular dj or a live band. We were not that close to the bar, and yet heard the music very loudly in the room with closed doors until 23-midnight. I am a light sleeper and needed earplugs for an hour or 2, since we went to sleep around 22. Also, only upon arrival we found out that the a-la-carte restaurants are not included in the all-inclusive package if you stay less than 5 nights (we stayed 4). It is probably mentioned somewhere but I did not see that info when booking with hotels.com. It was rather disappointing since the price per night is high, and we did not plan on paying extra for dinner for 5. On the other hand, did not want to eat at the same buffet 4 nights